SERVICE DESK AGENTS Commencing March / April 2024 $54,500 - $60,000 + super Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate. As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests. REQUIREMENTS - IT qualifications (completed or close to competing) and a curiosity for tech - Customer service skills - Problem solvers and team players - Available full time (Mon-Sun 6am - 8pm) - Australian Citizen

Service Sales Administrator role now available! Your new company I am currently recruiting for a full-time, permanent Service Sales Administrator role for a European leading company specialising in cutting edge technology within analytical instrumentation and laboratory equipment for private and public sectors. This company is seeking an ambitious, bubbly, and detail-oriented candidate with strong communication skills. This position is a great opportunity for someone who is seeking ongoing product training and career advancement. Parking on-site and WFH flexibility is also provided. Your new role

Service Sales convert quotes to orders
Ensure retention of service contract business
Maintain the service budget
Contract Administration
Interpretation of the contract inclusions
Keeping track of all activity within our CRM
Regular compliance check and follow-up
Data entry, maintenance, and clean-up activities

What you'll need to succeed

Professional phone manner with excellent written and verbal communication skills
Efficient processing experience with a high level of accuracy
Science degree or equivalent (preferred but not essential)
Knowledge of CRM and MS Office, including Word and Excel is required
Self-motivated, energetic, and passionate

What you'll get in return

Great company culture and support
Opportunities for career progression
Extensive product training provided
Competitive entry level salary
Monthly commission and KPI compensation

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or alternatively, email me directly to [email protected] and I will be in touch. PLEASE NOTE, YOU MUST BE AN AUSTRALIAN CITIZEN OR A PERMANENT RESIDENT TO APPLY FOR THIS POSITION! If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.

Randstad are currently seeking professionals to join one of Australia's largest banks within their Contact Centre team at Bedford Park with a start date of the 4th of March 2024.
The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:

Manage inquiries for existing customers relating to customers mortgages
Act with urgency and respond to customer queries in a empathetic and professional matter
Dealing with hardship calls and coming up with solutions
Always look for new opportunities to delight our customers
Contributing to the development and continuous improvement of customer experience


The ideal candidate will have:

A strong background in handling difficult calls or customers
High level of empathy and resilience
Professionalism and empathy when handling inbound and outbound calls
Proven examples of strong customer focus and dispute resolution
Possess high degree of attention to detail and accuracy
Ability to work a rotating roster between the hours of 8am-8pm Monday- Saturday

Benefits:

A great pay rate of $36.30 p/h
Enjoy the convenience of working close to home at Bedford Park with onsite parking
An exciting opportunity to work within one Australia's largest banking institutes
This organisation offers extensive and thorough training programs which aid staff learning and development
Full-time hours provided, casual 9 month assignment with view to transition to permanent if you are the right fit for the role
Multiple exciting benefits and discounts that come with working for a Big 4 Bank!

Applications:
If you feel your skills match the above criteria, please attention your CV in MS Word format to Emily Bridgland and call 08 8468 8056, then click APPLY now! Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Job Description Hostel Assistant Manager! Come live, work and play in beautiful Far North Queensland. We are after an assistant manager to help the Manager run a couple of Hostels in the heart of Port Douglas. You will need to have reception experience and have worked in Hostels before. Accommodation is available. Can qualify towards extending Working Holiday Visas and Sponsorship is available for the right candidate. Apply now! Postcode: 4877 (Port Douglas, Cairns) View more Jobs in Cairns or Hotel & Hostel Jobs in Cairns for backpackers. Not a backpacker? That’s ok. We accept applications from Australian citizens, permanent residents, international students as well as working holiday visa holders. If you are qualified for this position, please register and apply via the form below.

Click here to view more detail / apply for Hostel Assistant Manager (Sponsorship Available)

About us

NCN Health is an amalgamated health service catering for diverse rural communities across the West Moira region, caring for approximately 18,000 people in our community, which includes Nathalia, Cobram, Numurkah and surrounding communities within the Moira Shire. The health of our local communities is our primary focus. Our campuses provide our communities with local access to a range of safe, reliable and high-quality services that reflect their needs. Our workforce is caring, capable, compassionate and united in their pride for supporting our communities. Our values of RESPECT, ACCOUNTABILITY and PARTNERSHIP underpin our people working together to deliver safe, quality care and our people are empowered to continuously improve our services.

NCN Health is located within the Moira Shire, which offers the best of country living, with all the advantages of relatively low cost housing, quality education and health services, extensive sport and recreation facilities and access to many community activities and an excellent climate.

NCN Health has a number of roles available across the Acute and Urgent Care Centre. These roles provide an exciting opportunity for both experienced or newly qualified Nurses to live and work within their community, or those looking for a tree change.

Qualifications & experience

Diploma or Bachelor of Nursing, with registration as a Registered Nurse with AHPRA
Excellent communication skills
Great teamwork and time management skills
Tasks & responsibilities

Provide exceptional patient centred care
Work collaboratively with patients supporting their individual health management plan
Flexible approach to support team outcomes
Benefits

Full Time, Part Time and Casual hours are available
Salary Packaging
Visa Sponsorship and Relocation Support for preferred applicants
For further information, please go to the NCN Health Website.

Job Reference Numbers are as follows:

MXHR4 After Hours Manager

EJXHD Associate Nurse Unit Manager

GFGNE Registered Nurse Grade 2 – Acute

GY968 Registered Nurse Grade 2 – Urgent Care Centre

D9MGJ Enrolled Nurse Level 2 – Acute

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.About the role:   Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services to help make their D.I.Y dream a reality. For more insights into the role, we encourage you to visit your local store to get a feel for what it might be like to become part of the Bunnings team.What’s involved:   Provide our customers with the best experience across the store    Be responsible for stock management, whilst ensuring a clean and tidy work environmentServe customers via our checkout registers Work as part of a supportive and inclusive team who make a difference to the community and have fun along the wayWho we’re looking for: We’re looking for team members who are passionate about helping others and are keen to learn and grow. The path within Bunnings is yours to build - you could become the next future leader, product expert or trade specialist in-store, and we are committed to giving you the skills and showing you the ropes throughout your journey. Whether you have a green thumb, are into D.I.Y., looking for your first retail role or even a change in career, we would love to hear from you! You’ll need:   A genuine passion for customer experience  To be able to approach, connect and confidently interact with customers  An eagerness to learn about products and services  To act with integrity, be safe and do your best  The availability to work flexible hours (including late nights, early mornings and weekends) Interested to apply?     As part of the recruitment process, you will be required to complete an online chat interview. This will take you just 20 minutes and will need to be completed within 24 hours of submitting your application. Once you've completed it, you’ll receive a personality profile which will tell you a little bit more about yourself.   If successful, you will then be invited to complete an online video interview by email. Don’t worry,…

Click here to view more detail / apply for Customer Service Team Member

The Case Manager Clinical manages the clinical and ongoing care management for recipients eligible for Home Care Packages funded by the Commonwealth government. This includes comprehensive assessment, clinical management, and support, coordinating delivery and brokerage of services within the package budget and communicating with family and other service providers as required.
  
What's on offer?


Permanent full-time leadership role, Monday to Friday, 8am to 4pm – No weekend or evening work!
Excellent not-for-profit salary packaging options - $15,900 Salary packaging + $2,650 meal and entertainment allowance
Career progression and development opportunities
A very supportive, flexible, and positive team culture
Health Insurance discounts with Medibank
Gym and Wellbeing benefits
Employee referral program – earn $500 for referring your friends and family
Discount on selected car dealerships
Travel and Flight benefits


  The Case Manager Clinical will:

 


Provide comprehensive client assessment and development of care plans to support our clients at home
Plan, implement and evaluate innovative health programs designed to meet the identified needs of target group care recipients / Special Needs Groups
Consult, network and liaise with relevant agencies
Contribute to the ongoing development of the program including participating in development of procedures, planning and reviewing of care recipient services
Meet on a regular basis with the HCP Team Leader to provide reports on achievement of KPIs and budget
Liaise with multiple service providers to ensure care recipient needs are met in line with objectives and timelines 


Requirements for the role:

 

 


Bachelor of Nursing qualification and APHRA registration
Experience in Home Care packages, Case Management, and clinical knowledge
Knowledge and experience of community-based care and support services or Aged Care
Highly developed assessment skills and the ability to creatively problem solve complex care situations
Ability to manage a budget effectively, work in a team environment and autonomously 


   Must hold or be willing to obtain:    

 

 


Valid working rights in Australia (Passport, Birth Certificate etc)
Federal Police Check (valid within the last 3 years)
Flu Vaccination (or willingness to obtain)
Evidence of two COVID-19 vaccinations
Own vehicle and licence


About Bolton Clarke

With the Royal District Nursing Service (RDNS) and RSL Care as part of our DNA, Bolton Clarke has been at the forefront of community nursing for 115 years. We would love you to help continue this legacy of care.

Enjoy a fulfilling, flexible work environment within the convenience of your local area, as you celebrate and assist older Australians to live well and positively. You will be supported by our team who deliver best practice care with the highest standard Apply Now

Field Service Diesel Technician / Mechanic Horsham, Vic We are seeking a trade qualified Field Service Diesel Technician to join our William Adams team based out of our Horsham branch. This is a full-time permanent position, working a 5 x 2 (Monday - Friday) roster.  If you enjoy the challenge of delivering outstanding customer service and problem solving, while ensuring value for money for our customers, this could be a perfect fit for you. Your typical day will include: Onsite technical troubleshooting and fault finding including; diagnostics, repairs and maintenance on Cat equipment and their components; hydraulics, transmissions and engines    Providing outstanding customer service to our loyal customers Compiling and completing accurate reporting Working autonomously to manage your time and maximise efficiency Maintaining a safe and clean work environment Liaising with our internal service and parts department Maintaining a William Adams service vehicle ABOUT YOU  To be considered for this role you will have the following skills, experience and attributes: Be a qualified Diesel Technician with extensive experience with Caterpillar machines (or similar) Be able to service customers and their equipment to a very high standard Have advanced mechanical diagnostic skills with Cat computer diagnostics knowledge (great to have)  A proactive and positive attitude, with strong work ethic A strong commitment to safety, health & environment procedures Hold a current Drivers and Light Rigid Licence (heavy vehicle licence is also highly regarded) Proven ability to be self-motivated and to work unsupervised WHAT IS ON OFFER?... A base rate up to $42 - $48 per hour (dependent on roster & skill level) Allowances Leave Loading Super Uniforms (laundered) PPE Tool Loans (interest free) Fully equipped service vehicle Overtime (plenty on offer) RDO for 5x2 roster OEM Tooling Cat parts store discount Ongoing training & development Relocation assistance up to $5000 for eligible candidates Flexible family friendly roster options Career progression opportunities Trade upgrade opportunities Employee Assistance Program Employee Referral Program – refer a mate & receive up to $3000 Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing Save with The Hub, our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF more! If you have experience in the field and enjoy work independently, and you want to join a team who are proud to represent a globally recognised brand, this may be the role for you!  Want to know more?  Call David from our Talent Acquisition Team on 03 9566 0691 with any questions.

Click here to view more detail / apply for Field Service Diesel Technician / Mechanic

Job Description MOVING TO THE COUNTRY – SPONSORSHIP TO PR AVAILABLE (accommodation onsite).Must be experienced in hospitality We are seeking an experienced Duty Manager for this classic country Pub located in the Lower SW of WA. The venue caters to local clientele, Tourist and Hikers/Riders and hosts numerous functions and events. This is a 100% hands on management role. The Hotel offers Hotel/Motel accommodation, function rooms, TAB, Bistro bar, Pool Bar and a restaurant. The Pub is set in a small town surrounded by Aussie bush, National Parks,Rivers and only 25ks from the coast with some of the best and emptiest beach you could ever find and some secret surf breaks. This role is split between overseeing and maintaining all aspects of the business as well as growing the business . Package:– $65,000 salary Neg depending on experience plus supper – the Pub is open 4.5 days a week with some extra days for events or Public holidays – Accommodation on site– Own room– Minimum 6 month commitment ideally longer term – SPONSORSHIP AVAILABLE to the right person work ,save and become an Australian with PR Duties:– Taking responsibility for team work, leading and motivating team members– Overseeing all departments within the hotel – bar, bistro, reception, TAB– Looking after staff breaks– Make sure the team are fully briefed and trained on any new amended food and drink products, and any promotional activity– Assist in implementing and driving promotional activities– Deal with any issues that arise during each shift promptly and professionally, seeking advice from the Owners where necessary– Lead by example to ensure that the highest possible levels of customer service are delivered by team members at all times– Liaise with other departments Including kitchen and floor teams in the business to ensure every customer experiences a consistent level of service– Hands on work in across all aspects of the Hotel– Assist the owner operators as and when necessary to make the business run effectively and efficiently.– Other duties as required Ideal Candidate:– Previous experience in a bistro/bar management role– Experience working in a fast paced bar environment– Sound knowledge of wine, beers and spirits– Previous Front Office experience (preferably Guestall)– Understanding of labour and operating costs– Availability to work a range of shifts, including day, evening, weekend and Public Holiday shifts– Ability to work effectively under pressure and in a fast paced environment– Exceptional interpersonal and communication skills– High level of attention to detail– WA Approved Managers certificate ( can be obtained onsite )-TAB card ( can be obtained on site) MUST HAVE A positive outlook be happy Be able learn all products in stock and current pricing Be able to add multiple drinks costs on the run for each customer take control…

Click here to view more detail / apply for Duty Manager (Sponsorship Available)

Assistant Store Manager - Toowoomba Job no: 505082 Work type: FTP - Full-time Permanent, PTP - Part-time Permanent Location: Queensland Category: Store Management FOREVER US Forever New is Australia's fastest growing fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we have developed a strong community of fashion-lovers, designers, innovators, experts and creatives who have taken us from Melbourne to the world. We’re a passionate group of individuals with a love for fashion and style – committed to doing whatever it takes to put a smile on her face. We make fashion for the modern woman on the move, and like her, we want to be ready for anything. Whether we’re designing our latest fashion collection, learning, laughing, and collaborating as a team or providing expert styling advice to our loyal customers, these are a few of the values engrained in our DNA: Think Customer Respect for all Keep it Simple Take Responsibility Act with Pace YOUR DREAM OPPORTUNITY We are seeking a passionate Assistant Store Manager with a love of fashion and style to join our Toowoomba store. Reporting to the Store Manager, you will thrive in a busy environment and support with the daily operations of a store team. This is a full-time position and will require availability over late night trading hours, public holidays and weekends. THE SKILLS AND EXPERIENCE YOU OFFER US Previous management experience, ideally within fashion retail Be sales focused and sales driven Passionate about a career in retail management Exposure to performance management A strong communicator with a focus on customer service Effective roster understanding Previous visual merchandising ability Understanding of fashion and trends A love for Forever New THE PERKS WE OFFER YOU Here at Forever New, our people are at the heart of everything we do. Forever New is a fast-paced retail environment rapidly expanding across the globe. By the same token, we're all about a healthy, flexible work-life balance. That's why, as part of the Forever New family, you'll enjoy plenty of exciting rewards and benefits. The perks: Generous 40% employee discount and periodic family and friends’ discounts   Loyalty and birthday leave Learning and development programs Recognition program and service awards Exposure to a global business based across 5 continents Recruitment referral incentives At Forever New our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your passion and skills align with the role and our company culture, apply now to join our talented team. Advertised: 29 Nov 2023 E. Australia Standard Time Applications close: Apply Refer a friend Click here to view more detail / apply for Assistant Store Manager - Toowoomba

Field Service Technician - Salt Lake City, Utah Career Are you interested in joining an innovative smart technology company? RCT designs, manufactures and delivers custom technology and service solutions to support global clients and is a leading provider of Remote Control and Automation solutions for mobile equipment in the international mining industry. The RCT group has over 49 years of history with customers in more than 70 countries worldwide. This opportunity is based in our Salt Lake City, Utah branch and involves product installation, service, repairs and technical support work throughout the United States and internationally. The successful applicant must have equivalent qualifications to auto electrical with a strong interest and/or prior experience with electronics or radio communications. Knowledge of heavy earthmoving machine electrical and hydraulics is also an advantage. Essential requirements to apply: Extensive knowledge in 12/24 V systems on mobile equipment 3 to 5 years of experience working in a mechanical/electrical field Ability to read and interpret electrical and hydraulic schematics Responsible for installing, calibrating, configuring, maintaining, and testing remote control systems and related solutions on mining equipment Understand how to integrate control/automation/protection systems into machine electrical circuit Computer literacy in Microsoft Suite Medically fit and able to pass regular drug and alcohol testing Hold or be able to obtain MSHA Certification Hold or be able to obtain a First Aid Certificate Experience and ability to work both underground and surface mines. You must be a United States resident Valid driver’s license with no restrictions Have or able to obtain a valid passport Applicants must have the following attributes: Able to work away at short notice at various locations throughout the United States and possibly internationally High-quality workmanship and work history Stay current with the industry, customer, products developments and technical best practices Strong customer focus with the ability to represent RCT Able to work with minimum supervision with a disciplined approach to job responsibilities Honest, trustworthy and reliable Wanting to advance in their trade We offer: A competitive package with benefits based on experience Structured in-house and external training programs Work with a specialized and established OEM/Dealer in automation and technology in the mining sector You can refer to our website at rct-global.com for further information on RCT. If you would like to be considered for this position, please email your resume to How can we help?

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