Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like:

As our UX Research Lead, you will play a pivotal role in democratising research practices across the organisation, making user insights accessible and actionable for all teams.

By leading a talented UX research team and partnering closely with Product and UX, you will help drive user-centric innovation and ensure that research is integrated into every stage of product development. Your leadership will inspire cross-functional collaboration, foster a culture of learning, and champion research excellence, all while shaping our product strategy and supporting company OKRs.

As our UX Research Lead, you’ll:

• Lead, mentor, and inspire a team of UX researchers, nurturing a collaborative, inclusive, and growth-oriented culture where research is seen as a shared responsibility across the organization.
• Conduct and oversee diverse research projects, employing a balanced approach that combines rapid, lean methods with deep, high-quality insights that influence product decisions and strategy.
• Scale and optimise research operations, ensuring research processes and tools are efficient, effective, and aligned with best practices. Promote the use of user insights throughout the product lifecycle to drive actionable change.
• Build strong cross-functional relationships, working closely with Product Management, General Managers, and the Executive Leadership Team to ensure research efforts are aligned with broader business goals and OKRs.
• Champion research excellence and advocacy, ensuring the highest quality research practices and insights are accessible to all teams. Create clear pathways for disseminating research findings across the company to inform decision-making.
• Democratise user research by coaching and empowering other teams across the organisation to adopt user research methods, tools, and best practices. Ensure all stakeholders have the knowledge and resources to conduct their own research and make user-centered decisions.
• Influence long-term goals and objectives, helping to shape a user-centric culture and ensure research is woven into the fabric of our product development process from start to finish.

What will you bring 

• Proven experience in leading and mentoring UX research teams.
• Strong background in conducting a variety of research projects, including problem validation and strategic research.
• Ability to foster an open, collaborative, and trusting team culture.
• Skilled in setting clear expectations, providing feedback, and supporting professional growth.
• Experience in scaling and optimising research operations, with knowledge of best practices.
• Excellent relationship-building skills with cross-functional teams and ability to advocate for research practices.
• Deep understanding of diverse research methods and tools, with proficiency in defining research budgets and reporting on metrics.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and Bali and are excited to meet in Dubai in September 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-NH1

Research Intern for  a Leading Australian Funding Solutions Provider

About the Company:

• Our client is dedicated to fueling the growth of Australian businesses by helping them secure grants, awards, and traineeships.
• Trusted by businesses across various industries, our client specialises in identifying opportunities and challenges that can unlock funding and recognition.
• They provide end-to-end management, from identifying opportunities and crafting tailored strategies to handling applications and delivering measurable results.

About the Role:

This internship offers an exciting opportunity to gain hands-on experience in grant research, proposal development, and project coordination. You’ll work closely with the team to identify funding opportunities, manage application processes, and support clients in achieving their business goals.

Key Responsibilities:

• Grant and Awards Research: Identify and track funding and business award opportunities suitable for various industries.
• Proposal Development: Assist in creating tailored grant proposals in collaboration with the account management team.
• Application Management: Monitor application statuses, report outcomes, and maintain clear communication with stakeholders.
• Traineeship Coordination: Work with external providers to organise traineeship programs and complete related administrative tasks.
• Calendar Management: Maintain a centralised schedule of opportunities and ensure timely updates for stakeholders.
• Reporting and Admin Support: Prepare reports on grant activities and support the team with general administrative tasks.

More Info:

• Location: North Sydney
• Type: Part-time internship of at least 3 days per week
• Duration: 6 months
• Work Arrangement: Office-based
• Start Date: mid January 2025
• Allowance: monthly allowance will be provided to support some expenses during internship

• Currently studying or recently graduated in Business, or a related field.
• Finance or Economics background is preferred. 
• Strong research and analytical skills.
• Excellent written and verbal communication abilities.
• Detail-oriented and organised, with the ability to manage multiple tasks.
• Familiarity with grants or funding processes is a plus.
• Enthusiastic and proactive, with a passion for helping businesses grow.

About Our Client: 

• Our client is a pioneer in the new clinical research and RWE world that puts patients at the heart of the healthcare ecosystem.
• Through a recent acquisition with a company that is equally passionate about the importance of patient empowerment and engagement in healthcare transformation, they are on the path of merging biopharma, medical, and digital technology development with medical care using patient data.
• With its unparalleled technology and data capabilities that deliver the full spectrum of patient-centric services that help providers, payers and suppliers uncover opportunities, accelerate innovation, and improve outcomes for patients.

About the Role:

Client Relationship Manager

• Develop and maintain strong relationships with clients and potential clients
• Generate new business opportunities with support from the Marketing team
• Utilise CRM tools to track and manage client interactions and opportunities
• Set up specific commercial actions, participate in congresses, conferences or customer meetings
• Prepare, present, and follow up on service offers, proposals, and quotes
• Negotiate contracts and work with internal teams to ensure smooth order processing
• Address client concerns and resolve any issues or escalations
• Foster and manage key partnerships, including overseeing global actions for major accounts in order to set up privileged partnerships (through MSA (Master Service Agreement), prices lists, Governance plan).
• Track and report on performance to assess success and areas for improvement

Study Manager:

• Lead project delivery by coordinating effectively with both external (Sponsors, CROs, Investigators) and internal (Data Management, Logistics, Quality Assurance) stakeholders
• Plan and monitor project timelines, deliverables, and budgets while managing associated risks
• Address and resolve customer complaints and scope changes in projects
• Provide regular updates and insights to internal teams and sponsors to ensure alignment and project success. 

More Information: 

• Permanent full-time role
• Start date: ASAP
• Location: Sydney, Australia
• Working arrangement: hybrid of 3 office days and 2 WFH

• Must have full- working rights in Australia!
• Bachelor Degree or equivalent, in International Business or in Chemistry
• At least 2-3 years of experience in customer-fronting sales experience
• Experienced in B2B Sales activity from identifying the potential customers, making sales call plan and appointments, delivering sales calls and sales pitch, finding solutions for the customers, following up customers
• Excellent communication skills
• Good negotiation skills, with a grasp of the legal issues associated with contracts

If there is not an Intern position listed above that matches your area of study, register your interest for our 2024 Intern positions.

LEARN FROM OUR COMMITTED TEAM

Emergent Group is a multi-disciplinary engineering and technical sciences group of companies. People are what makes us great. Our teams are smart, creative and love a challenge. We value thinking differently and we understand that diversity of background, experience and opinion leads to better problem solving. If this sounds like your kind of team, come and join us.

About Our Internship Program

Emergent Group is committed to supporting the professional development of students and recent graduates. We offer the opportunity to work with Emergent Group Shared Services, or with one of our member companies – Advitech, Novecom or Acubis.

During your internship, you will learn from a supportive multidisciplinary team of scientists, engineers and business professionals including marketing and administration. You can also expect the following:

• Real Work Experience - get involved in actual work, and possibly site work, where you can learn and make a difference
• Mentoring – be guided and supported by experienced industry professionals
• Networking - opportunity to meet with senior people who are working in your field of study to discuss career pathways
• Professional Development – attending speaker sessions, having access to online training courses and making presentations

Our internship program is open to penultimate year university students across engineering, science and business disciplines. We offer flexible work arrangements so you can achieve 200 hours without compromising your study and personal time.

Eligibility Criteria

• Studying a Bachelor Degree
• Excellent verbal and written communication and interpersonal skills
• Detail oriented with excellent organisation and prioritisation skills
• Proficient in Microsoft Office suite (Word, PowerPoint)
• Ability to learn new things quickly and independently

The wellbeing of our people is our top priority. During your internship, you will enjoy the following.

• A supportive and collaborative work environment
• Flexible work arrangements
• Free car park including bike parking, showers and lockers
• Social Club activities including monthly lunches

To Apply

Please send us a cover letter telling us why you’d be great for an internship position and submit it along with your resume and academic transcript.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant. We appreciate the time and effort it takes to prepare and submit your application. As a Circle Back Initiative Employer we are committed to reviewing and responding to every applicant. We don’t just contact the short-listed candidates, or leave you wondering. 

TMGM is seeking a highly motivated and experienced Project Manager with a strong background in industry and market research to join our team. The Project Manager will work closely with the CEO and management team to oversee various projects and initiatives aimed at driving growth and enhancing our competitive position in the market. In addition to project management responsibilities, the candidate will play a key role in providing insights and recommendations based on industry best practices and current market trends.

Responsibilities:

• Manage and coordinate multiple projects simultaneously, ensuring timely completion within budget and scope.
• Collaborate with cross-functional teams to define project objectives, deliverables, and timelines.
• Conduct thorough industry and market research to identify opportunities, trends, and competitive threats.
• Analyze data and insights to provide strategic recommendations to the CEO and management team.
• Develop and maintain project documentation, including project plans, status reports, and risk assessments.
• Facilitate communication and alignment between stakeholders at all levels of the organization.
• Proactively identify risks and issues, and implement mitigation strategies to ensure project success.
• Continuously monitor project performance and make adjustments as necessary to achieve objectives.
• Stay informed about industry developments, regulatory changes, and emerging technologies relevant to TMGM's business.
• Support the CEO and management team in developing long-term strategic plans and initiatives.

• Bachelor's degree in Business Administration, Finance, Economics, or related field. Master's degree preferred.
• At least 3 years proven experience in project management, preferably in the financial services industry.
• Strong background in industry and market research, with a solid understanding of forex, commodities, and indices markets.
• Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively with diverse stakeholders.
• Proficiency in project management tools and software.
• Certifications in project management (e.g., PMP, PRINCE2) and/or market research (e.g., CMRP) is a plus.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to change.

Fostering a collaborative, open environment that’s conducive to employee success is the #1 priority at TMGM Group.

• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus