Job Description

Sales Consultant | Opportunities Australia Wide

Embark on an exciting journey with Accor Vacation Club as a Sales Consultant. Join our dynamic team and let your sales expertise and customer-centric approach shine.

Work Your Way in Part Time position and make your mark at one of our sales sites across Australia!

Your Role & How You'll Excel:

• Holiday Ambassador: Spread your enthusiasm for travel and holidays as you introduce potential members to our Club's offerings.
• Personalized Guidance: Provide a bespoke customer experience by presenting potential future members to exciting ‘holidays of a lifetime’ packages.
• Sales Extraordinaire: Demonstrate your exceptional sales capabilities to not only meet but surpass targets, elevating your earning potential.

What’s In It For You?

• Base Salary + Attractive Commissions
• Worldwide Benefits: Unlock exclusive discounts on accommodation, dining, lifestyle & more.
• Invested Learning: enjoy company paid onboarding with tailored training provided to set you up  for success!
• Career Growth: Forge your career path with a globally recognized organization that prioritizes values, fostering continuous growth and development opportunities.
• Personalised Rewards: Experience a personalized reward and recognition program and redeem benefits of your choice!

Your Skills and Experience Include: 

• Proven sales expertise with strong communication and interpersonal skills. 
• Passion for hospitality, travel, and top-notch service. 
• Ambitious mindset with a track record of exceeding targets.

If you're passionate, proactive, and dedicated to exceeding expectations, we would love to hear  from you! Join us in delivering unparalleled service and crafting memorable experiences.

Showcase your outstanding interpersonal skills as a Reservations Sales Agent, where you will provide organizational and administrative support to the team and memorable service to our guests. We are looking for a detail-oriented, multi-tasker that is passionate about hospitality and providing exceptional service.

Your experience and skills include:

• Service focused personality.
• Proven customer services skills with sophisticated communication skills, both verbal and written.
• Computer literate with strong abilities in Microsoft Office.
• Excellent interpersonal skills with the ability to connect with others easily, as well as proven problem solving abilities.
• Highly responsible and reliable, demonstrating initiative as required.
• Ability to work well under pressure in a fast-paced, team-based environment.

What you will be doing:

• Consistently offer professional, friendly and engaging service while corresponding with guests via various methods in a timely manner.
• Book, enter and update room reservation requests & rooming lists, as well as build & maintain group blocks, using the relevant systems to ensure a flawless check-in & check-out process.
• Ensure accurate payment information is received and inputted in a timely manner.
• Maximize revenue by upselling guestrooms and recommending hotel facilities.
• Assist with balancing inventory/room types.
• Liaise and maintain strong working relationships with Sales, Food & Beverage, Front Office & other departments as required.
• Assist guests regarding hotel facilities in an informative and helpful way.

Embark on a consulting journey with Our Client, a leading innovator in infrastructure solution. This remote position offers you the opportunity to be a key influencer in Our Client's growth, providing top-tier technical support and strategic guidance to their valued customers.

Key areas you'll contribute
Strategic Advisory Role:

• Serve as a trusted advisor and technical expert on Data products.

Operations Management and Escalations:

• Handle daily technical operations and escalations, collaborating directly with customers and development teams for issue resolution.

Implementation and Customer Engagement:

• Perform customer installations, upgrades, and expansions, while leading regular monthly and quarterly customer review meetings.

Product Evangelism and Support:

• Act as an evangelist for Data products, providing guidance and support to assigned accounts.

Continuous Improvement and Collaboration:

• Identify opportunities for continuous improvement, collaborate with account teams to provide technical guidance, and actively contribute by submitting feature requests and bug reports. Coordinate with product marketing and development teams based on customer feedback.

• Proven experience in customer-facing roles with complex IT solutions.
• Extensive knowledge in enterprise IT infrastructure, networking, and storage.
• Strong understanding of file systems and expertise in scale-out NAS implementation.
• Advantageous experience with S3, high-performance computing, and lab/hardware management.
• Excellent written and verbal communication skills, coupled with the ability to thrive in a rapidly growing, entrepreneurial environment.

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

To see what other roles we have available please visit www.growtalent.com.au

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About the Role

As an implementation specialist you will be working on the development requirement of Department of Education and Training Victoria. You will play a key role in working on the resolution of the Support ticket raised by School, participating in a requirement gathering workshop and providing estimate to complete minor or major enhancement.  You will also be working across all Education products and provide solution to the different customer on need basis.

Key Responsibilities

• Continually manage development requirement of Department of Education and training Victoria.
• Participate in requirement gathering workshop and provide estimation to the requirement via establish process.
• Complying with the Department of Education and Training Victoria process and policies.
• Discuss with the client regarding suitability of the requirement to their future needs and advise appropriate solutions.
• Investigate and resolve the tickets raised by DET VIC to support their school.
• Actively participate in DET VIC forums and team meetings
• Developing test cases and unit testing

Ideally you will

• Experience managing existing customer relationships
• In depth knowledge SQL Server, Database management and TSQL.
• Knowledge of visual basic or C, C++, or C#
• Able to work well to meet, and even exceed, KPIs
• Technical expertise working with the education products
• Able to manage and maintain pipeline and opportunities within DET VIC systems
• Ability to learn new language (Desirable CARL language)
• Skills in procedural programming language
• Able to take responsibility for customer needs and satisfaction
• High attention to detail with strong problem-solving skills
• Strong gravitas with liaising with internal and external stakeholders

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

Benefits

·       Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.

·       Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits.

·       Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.

·       Tenure Milestone Recognition: We value and recognise the years of service of our people.

·       Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

Civica Accolades:

·       ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

·       Great Place to Work: We are dedicated to creating an outstanding employee experience.

·       Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

·       Australian Business Awards – Employer of choice.

·       Top rated employer – Glassdoor: Our average length of service is 9 years.

·       Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

The Solution Sales Exec will oversee market success of ServiceNow's Employee Workflow products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:

The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.

• Support territory strategy and planning to improve vertical understanding, account use case targeting and execution
• Provide input to AE during the account planning process based on territory strategy and recommendation
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
• Champion diversity and belonging to contribute to an open and inclusive environment

JOB DESCRIPTION

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

The opportunity:

Our Technology team at AIA is growing and to support this growth, we are sourcing a Business Support Officer to provide organisational and administration support to our Technology Leadership and broader employee cohort. No two days will be the same in this role and the successful candidate will have exceptional stakeholder engagement skills and the ability to work in a fast paced and continually changing environment. This opportunity can be based in either Melbourne or Sydney and a Hybrid work model is on offer.

To be successful you will:

• Build positive relationships and trust with key leaders to proactively anticipate their needs and ensure they are prepared and have the required documents in advance of meetings
• Manage business expenses of the CTO and Technology Leadership team
• Manage vendor contracts and payment as required
• Organise travel and accommodation bookings for CTO and Technology Leadership, in line with the AIA Policy
• Assistance and preparation of presentations to support CTO and GM’s
• Events and conference management as required including but not limited to venue, catering and invitations
• Offboard contingent/contract staff/vendor resources according to projects and BAU demands from collaboration with business SME’s, Project Managers and other technology partners
• Recruitment support, including collection and collation of information and documents as required
• Act as a point of contact for various staff requirements in and around the office
• Provide additional administrative support, mail management, calendar management and updating of distribution lists as required
• Engage with Executive Assistants to ensure consistency in support across the organisation and to work on joint projects & events

Successful applications will demonstrate:

• Exceptional organisational skills and the ability to proactively anticipate the needs of key leaders
• Experience in a similar role supporting senior executives and a broader team
• High level communication and customer engagement skills
• Strong attention to detail and the ability to effectively prioritise
• The ability to maintain confidentiality and use appropriate judgement and discretion
• Flexibility in your approach to work and willingness to assist with additional tasks and pivot as required.

Why choose AIA:

We’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access additional leave days a year to recharge and refresh yourself
• Enjoy wonderful Health and Wellbeing initiatives that support you
• Work with supportive and inclusive managers

​

AIA is different. Are you?

To join an organisation that helps people live better every single day by applying via the link today. Applications close on Wednesday, 13 March 2024!

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

Our Payroll Support Consultants are partners to our clients and are responsible for gathering information and ensuring their continued support and success after implementing our Employment Hero payroll product. In this role, you will be supporting our customers to ensure accuracy and correctness of HR compliance and legislative conditions of employment for our clients. Addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary.

You'll be responsible for:

• You will provide support to clients after they 'go-live' by walking them through updates needed or how to troubleshoot in a variety of ways, such as award interpretation and platform configuration
• You will respond to Payroll related queries from internal support team members and external clients via email, phone and the Employment Hero platform
• Take on client and team payroll escalations for our customers
• Assist with requirements gathering to run post mortem's and run internal support team workshops
• Assist with troubleshooting and client queries; coordinate with internal teams for successful delivery
• You will work closely with your team of Support Consultants and lead the Payroll platform adoption to meet each client's specific requests
• You will help to build and continually improve documentation, and embrace new & existing technologies to improve the way we provide service, both for our customers and for our internal team of Support Consultants
• You will be creative, aiming to simplify and improve processes to help team operations run more efficiently and increase client happiness
  
  

What you'll bring:

• A background in Payroll or related field is important
• Previous experience in setting up, implementing or administering payroll systems (experience with KeyPay is +++)
• A confident and engaging communicator who is comfortable building relationships with a variety of people
• Well-organised approach to your work. You can juggle multiple priorities and deadlines
• An attitude that always puts your customer's needs first
• The ability to identify issues or problems early on and work collaboratively with your team to remove roadblocks and fix problems
• Strong and polished verbal and written communication skills
• High level of emotional intelligence and maturity

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our Heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Upon applying, you can anticipate a thorough review of your application, followed by an engaging interview process. Successful candidates will have the opportunity to meet with relevant stakeholders, gaining valuable insights into the organisation and the role.

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

#LI-RS1

Join our team at Distinctive Wardrobes, a trusted family-owned business since 1977, dedicated to delivering quality wardrobes, linens, shower screens, splashbacks, and more to both residential and commercial builders. We take pride in our commitment to punctuality and excellence, ensuring our clients experience a seamless journey every step of the way.

Ideally you are based in the Bathurst area or able to WFH anywhere in NSW and able to attend the Bathurst office for training.

The Role:

As our Project & Sales Lead Generator, you'll be instrumental in driving our sales and lead generation initiatives by pinpointing and cultivating high-value leads and projects that have the potential to become valuable opportunities and customers. This role is perfect for someone passionate and proactive, armed with stellar communication and research skills. Join our tight-knit team where your contributions directly influence our company's growth and prosperity.

Key Responsibilities:

• Identify potential leads through diverse channels such as online research, social media, networks, and industry-specific platforms.
• Harness tools like our CRM, LinkedIn, and industry databases to maintain a steady stream of potential customers.
• Initiate contact with leads via phone calls, emails, and other channels to introduce our products and services.
• Qualify leads using our established methodology to gauge their potential as customers.
• Keep our CRM system updated with accurate lead information and details necessary for quoting.
• Document all lead interactions and update their status in the sales funnel.
• Collaborate with the projects team to prepare project quotes.
• Foster relationships with customers from initial contact until project completion.
• Work closely with the Sales Manager to ensure seamless lead handover.
• Provide feedback on lead quality and suggest improvements to enhance lead generation strategies.

Job Requirements:

• Self-motivated with a results-driven attitude.
• Ability to persevere and thrive in challenging situations.
• Strong communication skills for building relationships.
• Resourcefulness and problem-solving abilities.
• Positive mindset and attention to detail.

• Proven sales experience, preferably in a B2B setting.
• Proficiency in CRM software and lead generation tools.
• Experience with outbound sales techniques is advantageous.
• Track record of identifying qualified leads is a essential
• Knowledge of the construction industry is beneficial.

Join us at Distinctive Wardrobes and be part of a team dedicated to excellence and growth in the industry! Apply now to embark on an exciting journey with us.

What's in it for me?

• Competitive Salary Package
• WFH Opportunity
• Career progression

Join our team at Distinctive Wardrobes, a trusted family-owned business since 1977, dedicated to delivering quality wardrobes, linens, shower screens, splashbacks, and more to both residential and commercial builders. We take pride in our commitment to punctuality and excellence, ensuring our clients experience a seamless journey every step of the way.

Ideally you are based in the Bathurst area or able to WFH anywhere in NSW and able to attend the Bathurst office for training.

The Role:

As our Project & Sales Lead Generator, you'll be instrumental in driving our sales and lead generation initiatives by pinpointing and cultivating high-value leads and projects that have the potential to become valuable opportunities and customers. This role is perfect for someone passionate and proactive, armed with stellar communication and research skills. Join our tight-knit team where your contributions directly influence our company's growth and prosperity.

Key Responsibilities:

• Identify potential leads through diverse channels such as online research, social media, networks, and industry-specific platforms.
• Harness tools like our CRM, LinkedIn, and industry databases to maintain a steady stream of potential customers.
• Initiate contact with leads via phone calls, emails, and other channels to introduce our products and services.
• Qualify leads using our established methodology to gauge their potential as customers.
• Keep our CRM system updated with accurate lead information and details necessary for quoting.
• Document all lead interactions and update their status in the sales funnel.
• Collaborate with the projects team to prepare project quotes.
• Foster relationships with customers from initial contact until project completion.
• Work closely with the Sales Manager to ensure seamless lead handover.
• Provide feedback on lead quality and suggest improvements to enhance lead generation strategies.

• Self-motivated with a results-driven attitude.
• Ability to persevere and thrive in challenging situations.
• Strong communication skills for building relationships.
• Resourcefulness and problem-solving abilities.
• Positive mindset and attention to detail.

• Proven sales experience, preferably in a B2B setting.
• Proficiency in CRM software and lead generation tools.
• Experience with outbound sales techniques is advantageous.
• Track record of identifying qualified leads is a essential
• Knowledge of the construction industry is beneficial.

Join us at Distinctive Wardrobes and be part of a team dedicated to excellence and growth in the industry! Apply now to embark on an exciting journey with us.

• Competitive Salary Package
• WFH Opportunity
• Career progression

Hearth Support Services is a registered NDIS provider with a commitment to consistently provide the highest standard of support. We achieve this through fostering and cultivating long-term, sustainable relationships.

We're looking for someone to join our team and manage the end-to-end recruitment process for support workers across all of our regions.

The Recruitment Coordinator role is vital to building the culture of our organisation by attracting and choosing the right candidates to support our participants.

You will have input in developing our broader Recruitment strategy & workforce planning while managing the recruitment & onboarding of quality Disability Support Workers for Regional Victoria.

Working in a small & supportive team, your role at Hearth will include volume recruitment, interviewing, conducting reference checks, and getting support workers ready to start work.

• Strong understanding of the end-to-end recruitment process
• Professional or lived experience with disability and/or community services
• Experience working with a range of Microsoft Office Programs
• Exceptional communication and time management skills
• A willingness to participate in the improvement of processes and systems
• Ability to work in a fast-paced environment independently and as part of a team

• Rewarding work - see the people you've recruited succeed and grow over time!
• Supportive and dynamic team environment
• Ongoing training and development
• Competitive salary
• Flexible working arrangements

If this sounds like you, we would love to hear from you.

Please include both a copy of your resume and a cover letter addressing the key selection criteria, your suitability for the role, and a little about yourself.

Please note that only shortlisted applicants will be contacted.

The Customer Experience Specialist is pivotal in focusing on first call resolution for our customers and advisors within each interaction. This experience will apply to all TAL product lines (Retail, Direct and Investments) and as you put yourself in the customer’s shoes, you will be the smiling face of TAL.

Key responsibilities include:  

• Servicing inbound calls for new and existing TAL & Asteron products within a timely manner.
• Educating our clients on the importance of their Life Insurance policies or investment products.
• Proactively manage relationships whilst monitoring service delivery and quality.
• Support team mates to collectively achieve desired customer outcomes.
• Respond to escalations and complaints - take responsibility to obtain a quick resolution. 

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role

• Be part of a dynamic team dedicated to exceptional employee experiences.
• Newly created role | Hybrid work | Melbourne based.
• Full Time Fixed Term 12mths| Discounts on energy, telcos and solar plans.

Are you a highly organised and outcome-focused individual with a passion for delivering exceptional employee experiences?

We are seeking a full-time fixed-term Administrator/Coordinator who will provide P&C Project Support to the P&C Business Partnering team. You will focus on team coordination and support key elements of the employee life cycle through P&C projects and initiatives.

What you’ll be doing

Reporting to Head of P&C Partnering, you will:

• Provide administration support to the Head of P&C Partnering, with a focus on diary management.
• Coordinate effective team meetings, room bookings and preparation of meeting documentation.
• Support the audit and governance of people data, ensuring accuracy and compliance.
• Prepare and deliver operational people-related reports, identifying trends and opportunities for process improvement.
• Support P&C Partners with actioning items and notifications in Workday system (HRIS).
• Provide administration support for project and event management.
• Collaborate with key stakeholders to administer core people processes, including training sessions, goal setting, talent sessions and performance reviews.

About you

What you’ll bring to the table

• Proven experience in Team Administration, Coordination and Project Support, showcasing exceptional attention to detail and a passion for P&C.
• Initiative-driven with a proactive problem-solving approach, fostering continuous improvement.
• Comfortable working with competing priorities and eager to take on new assignments.
• Excellent relationship management and communication skills, building rapport with leaders and employees at all levels.
• Proficency using MS tools, including Outlook, Excel and PowerPoint.
• Passionate about continuous improvement, confidentiality, and handling sensitive information.
• A true team player with a collaborative attitude.

We’d love to see your application by COB Monday 11 March 2024.

Please note - unsolicited resumes from agencies will not be accepted by AGL.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Play an active role in our diversity & inclusion initiatives.

*Benefits may change over time and vary based on location.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

We are seeking a Customer Experience Specialist to assist in the continued strategic growth and development of the Cogent business through activities which support our customers to generate value and revenue growth while continuing to develop quality relationships.  This role is full time with hybrid working arrangements.

Tasks include but not limited to:

• Build and maintain strong working relationships with our stakeholders including maintaining account management plans for all key clients
• Work collaboratively with the operational team to ensure customer SLA's are being met and provide support to ensure customer satisfaction
• Coordinate the re-contracting of existing client to ensure ongoing success
• Meet the specified KPI's and achieve annual budgeted revenue targets

A full position description is available by emailing [email protected] 

About the business and the role

Dutton Group is Australia's largest, pre-eminent dealer in general, prestige, luxury and classic cars.

An exciting opportunity is now available for a talented Car Sales Executive to join our Dutton One automotive retail location in, Port Melbourne VIC. 

You will be an experienced Sales Executive, specialising in luxury sales, looking to be part of Australia’s most exciting dealer group, you will be spoilt for choice with access to the best stock from around the nation.   

The Dutton Group is the fastest growing automotive business in the country, seeking the best talent to join our team. 

You will maintain and follow a structured sales process, provide service that exceeds customer expectations while enjoying a modern approach to the industry. 

Are you ready to join Australia’s newest service provider that puts both participants and staff first?

Be part of the Incluso service journey, where we aim to become Australia’s leading service provider in accommodation, respite, and support services.

At Incluso Services we are focused on “Building the World that we Want” and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.

We’re excited that we are looking to expand our team and we’re on the hunt for a Customer Experience Specialist.

The Role

We’re on the lookout for an experienced Customer Experience Specialist to join our team. This role will involve working with NDIS participants, Allied Health professionals, support workers and referring agencies to provide a responsive and proactive intake experience.

What you’ll be doing:

• Meeting potential new clients and discussing how we can help to support them with our services.
• Establish new referral pathways through networking with the community and other avenues.
• Contacting clients referred to Incluso Services in a timely and appropriate manner to offer a service.
• Conducting a risk assessment with clients to ascertain current risk status.
• Assisting with onboarding participants and other administration involved in the process.

What you’ll bring:

• A great understanding of the NDIS to include plans and funding.
• A passion for people and a genuine interest in responding to the needs of others.
• Strong communication abilities, both written and verbal, to effectively interact with individuals.
• Transferable skills in providing care with compassion, empathy, and resilience.
• Empathetic and understanding nature to ensure clients are supported and their ongoing needs met through the suite of services available.
• Well-developed interpersonal skills and an ability to work effectively in a team environment.

What we would like you to have:

• Authorised to work in Victoria.
• Valid Victorian Driver License
• An understanding of the NDIS, disability, and community services sector
• Certificate III/IV in Community Services or studying towards the qualification will be highly regarded for these positions.
• Minimum 2-year experience in client intake or client service role.
• Ability to actively navigate and adapt to change.
• Working with Children Check
• NDIS Worker Screening Check
• First Aid/CPR Certificate

What we offer:

• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We offer an Employee Assistance Program for support and because time out is so important.
• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• Lastly, we offer our team members the day off on their birthday!

If you're viewing this ad and don’t quite tick off the whole criteria list BUT and you’re keen to take on a new challenge and you think you’d be a great fit at Incluso Services, we encourage you to take that leap and hit the "Apply" button.

Apply today and help us in building an organisation that celebrates all, where inclusion is second nature, and where everyone is heard. 

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 350+ team currently across 9 locations and time zones.

The Role:

The markets don't stand still and neither do we!

Quick facts about the team:

• We are an evolving P&C team, we have grown from 1 to 11 in 5 years directly reflective of Pepperstone's global growth.
• We like to work with great P&C technology and data to drive business outcomes.
• We are about collaborative impact, progress and curiosity- let's explore and #GetITDone(our work should be interesting, fun, and also get results, right?)

This role is the newest addition to our in-house People & Culture (P&C) Talent team, which will see you own hiring, use innovative means to find and engage with candidates, all while making a significant impact by finding top talent for our IT teams- Engineering, Data, Product, Program Management etc. With a primary focus on APAC region, you will work closely with hiring managers and colleagues to identify, attract, and hire top IT professionals for Pepperstone and contribute to Pepperstone's global Talent Strategy where possible.

Joining our Global People & Culture team, you will be reporting to our Global TA Manager who values and supports your personal growth, is passionate about team engagement that is true to our values. We have a learning team culture and encourage each other in everything that we do. You will have space to work with autonomy while influencing new initiatives in the talent acquisition space.

This is a permanent role working hybrid from our swish office on 727 Collins Street, Melbourne. We are open to candidates interested in either a full-time or part-time role (0.8 FTE or a similar arrangement).

Key responsibilities include, but are not limited to:

• Partnering with key IT stakeholders and hiring teams to support end-to-end hiring for their teams through proactive sourcing and other channels.
• Building and maintaining a robust talent pipeline for current and future IT projects, actively utilizing numerous channels to enhance the diversity of applicant pools.
• Enhancing Pepperstone as a leading Fintech brand by actively participating in both offline and online forums.
• Providing valuable insights and guidance to hiring managers on best practices of hiring with diversity and inclusivity in mind.
• Ensuring our candidate experience is professional, kind, and efficient at all times, leaving a positive impression on potential candidates, regardless of the hiring outcome.
• Ensuring the recruitment strategy remains competitive and aligned with industry standards by staying informed on market trends, competitors, and industry developments.
• Collaborating with P&C advisors and partners to ensure a seamless and exceptional onboarding experience for our future Pepperstonians.

About You:

• Previous experience as a recruiter specializing in IT hiring in a results driven environment.
• Experienced in taking ownership of processes and improving them - we are enthusiastic about continuous enhancements throughout the TA function.
• Ability to work on multiple roles at a time while fostering effective communication with stakeholders to drive results.
• Passionate about creating a great candidate experience and providing an outstanding onboarding process.
• Ability to be available across time zones on an ad hoc basis where required to support our TA specialist in EMEA.
• Aptitude for working with technology- we use Workable, BambooHR, Google suite, slack with some more in pipeline.
• Current and appropriate working rights in Australia.

Why you will enjoy working with us:

• Competitive salary structure with annual bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working- 2 days from office
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

More about Pepperstone

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

#Li-Hybrid

Are you ready to join Australia’s newest service provider that puts both participants and staff first?

Be part of the Incluso service journey, where we aim to become Australia’s leading service provider in accommodation, respite, and support services.

At Incluso Services we are focused on “Building the World that we Want” and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.

We’re excited that we are looking to expand our team and we’re on the hunt for a Direct Services Specialist.

The Role

We’re on the lookout for a highly organised, experienced, reliable, and dedicated Direct Services Specialist that will be responsible for leading our team of support workers, assisting with training, managing the teams rostering and ensuring staff resourcing is covered across the business.

What you’ll be doing:

• Schedule team members shifts promptly, accurately, and in alignment with service requests and care delivery plans.
• Develop strategies to ensure staff are matched with compatible participants.
• Mentor, coach, and assist support workers to provide consistent, safe, and quality care and support to the participants supported by the organisation.
• Motivate and inspire your team by encouraging a positive environment.
• Communicate effectively with the Operations Manager to manage budgets and ensure support workers understand and implement care plans.
• Understand and implement relevant policies and processes, actively contributing to their development and refinement.
• Engage with internal and external stakeholders when required to ensure participants are consistently supported.

What you’ll bring:

• A passion for people and a genuine interest in responding to the needs of others.
• Excellent interpersonal skills with strong communication abilities, both written and verbal, to effectively interact with individuals.
• Comprehensive experience in scheduling and rostering team members with a high-level understanding of the SCHADS award. 
• Ability to lead and motivate a team towards achieving organisational goals and high level of customer service.

What we would like you to have:

• Authorised to work in Victoria.
• Valid Victorian Driver License
• An understanding of the NDIS, disability, and community services sector
• Certificate III Individual Support/Disability or studying towards the qualification will be highly regarded for these positions.
• A minimum of two years’ experience in a similar role
• Have experience in coordinating a team in a fast-paced environment with competing priorities.
• Working with Children Check
• NDIS Worker Screening Check
• First Aid/CPR Certificate

What we offer:

• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We offer an Employee Assistance Program for support and because time out is so important.
• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• Lastly, we offer our team members the day off on their birthday!

If you're viewing this ad and don’t quite tick off the whole criteria list BUT and you’re keen to take on a new challenge and you think you’d be a great fit at Incluso Services, we encourage you to take that leap and hit the "Apply" button.

Apply today and help us in building an organisation that celebrates all, where inclusion is second nature, and where everyone is heard. 

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Our purpose

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

In April 2024, we're welcoming a new Government client to our Service Desk domain and are seeking a dedicated Knowledge Specialist to complement our team!

This role entails overseeing the knowledge base for a designated functional area within Datacom. Responsibilities include crafting and refining content related to Datacom services, such as manuals, help systems, online tutorials, installation guides, and quick reference materials, utilizing various software tools and system components. Additionally, the Knowledge Specialist will play a pivotal role in advancing our Knowledge Management framework, spearheading projects, and ensuring the organization's information needs are promptly and effectively addressed.

Preferred location: Victoria

Please note that Australian Citizenship is required and willingness to obtain a baseline clearance (ability for future Negative Vetting 1 clearance is required).

What you’ll bring:

• Understanding of Knowledge Management frameworks, concepts and methodology
• Understanding of Contact Centre Operations
• Experience in creating Knowledge Framework and documentation
• Strong stakeholder relationship management (written and verbal)
• Experience in service desk knowledge management including Service Now and ITIL

What you’ll do:

• Data retrieve, analytics and reporting
• Delivery of stakeholder, client and contractual obligations
• Delivery of compliance across governance requirements
• Create and own the customer experience frameworks
• Analyse contract data to identify cost saving initiatives
• Liaising and networking with Datacom Partners for knowledge
• Support day to day team of Knowledge Specialists

Why join us?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

If you would like to know more and this sounds like you. Please apply online today!

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

The Sales Product and Support Lead is responsible for product training and knowledge across the Course Consultants’ team and support the team to meet individual and business targets. The scope of this role includes:

• Create training modules to support new and existing Consultants
• Proactively provide ongoing detailed training/refreshed training for existing and new Course Consultants
• Support the on-boarding of new Course Consultants
• Identify and deliver the implementation of process/procedures to support the team
• Deliver and train Consultants on new courses
• Identify and recommend areas to improve to meet sales targets/conversion
• Point of contact for partner queries and follow-ups
• Work closely with quality coach to identify gaps in product knowledge

About You

To be successful in this role you will have:

• Previous experience within a fast-paced sales environment with demonstrated achievement of sales KPIs is essential
• Exceptional Stakeholder management
• Strong SME knowledge across products
• Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with a diverse range of people
• Motivated and passionate about sales with a keen interest in education
• Strong commitment to personal excellence, self-disciplined and resourceful with excellent attention to detail
• A team player with a “can-do” attitude, the ability to work in a team environment and strong customer service orientation.
• Effective time management and prioritisation skills, with a proven ability to work well under pressure and work to targets combined with the ability to meet tight timeframes
• Demonstrated ability to positively participate in the development of a culture that maximises employee and prospective student engagement
• Competitive with a team focus and resilient nature

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

About Us:

Join us in shaping the future of Talent Acquisition at Melba. We are a purpose led organisation with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing in attracting the best talent to Melba is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine-to-five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview:

As the Talent Acquistion Lead, you're not just filling jobs; you're shaping the future of Melba by building our organisational capability.  You will play a pivotal role in developing and implementing innovative talent acquisition strategies and leading a proactive and forward-thinking team to deliver effective recruitment outcomes.

You’ll have the opportunity to:

• Establish trust and partnerships with the General Outcomes Managers to develop recruitment plans and strategies which reflect specific needs.
• Develop and facilitate the execution of recruitment plans and strategies to ensure hiring goals are met with the best possible talent. 
• Research and recommend new sources for active and passive candidate recruiting and continuously develop networks/ partnerships to actively build a pipeline of candidates for roles.
• Effectively manage the end-to-end recruitment and selection process to ensure a positive candidate experience.  
• Explore and implement different advertising / branding techniques which generate interest from candidates across all roles and regions e.g. internet /intranet sites, social and community networks, referral programs.
• Represent Melba at recruiting events (e.g. information sessions, job fairs), providing information and promoting Melba Support Services.
• Coach hiring managers on recruitment policy, processes and systems.
• Support the Future Melba Transformation office on their ongoing hiring needs.
• Contribute to key projects as required i.e. student placement program, reporting, training.
• Ensure all pre-employment requirements are met.
• Manage the onboarding process including setting up in payroll system, booked into induction, new starter paperwork and training.

About You:

• A passion for diversity and aligned to a vision for creating an inclusive workplace.
• Demonstrated success in leveraging technology and innovative talent acquisition approaches.
• Strong coaching, collaboration and stakeholder management skills.
• Excellent data analytics and reporting capabilities.
• Energetic, committed and dedicated to an approach which emphasizes respect, approachability and transparency.

Why Join Us:

• Opportunity to drive strategic Talent Acquisition initiatives in a dynamic environment
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.