About Eva

• B-Corp Certified
• 80,000 happy customers, 4.8 / 5 star rating out of 3000+ customer reviews
• Multi-award winning products from internationally recognised bodies including Good Design, Red Dot, Dezeen and Victorian Premier's Award

Hi, we’re Eva! And we’re here to fill your home with thoughtful furniture and homewares. But why join us? Well, we think we’re pretty special (if we do say so ourselves). In an industry filled with never ending “stocktake sales” and the churn and burn of fast furniture, we’re taking a more sustainable approach. 

As a multi-award-winning B-Corp, we take our time to design and develop our one-of-a-kind products from scratch, to ensure they are accessible, reliable and thoughtful. We call this being “Thoughtful everyday” and we’d love for you to join us and continue putting our customers at the heart of everything we do.

What’s the gist?

We’re on the hunt for a retail casual to join us in our first retail experience! Reporting to the Showroom Manager, you’ll be an integral part to all things sales and operations at our Eva Carlton House.

Our grand vision is to create a unique furniture shopping experience. Say goodbye to stale awkward showrooms with creepy mattress salesmen. And say hi to cosy, luxurious yet refreshingly approachable spaces that feel like home. Sounds exciting? Read on, and see how you’ll be involved.

As a people person, you'll have the opportunity to flex your sales skills within a dynamic and fast-paced direct-to-consumer start up. Most importantly, you’ll be able to fuel your passion for interiors and making customers smile.

• Provide exceptional thoughtful customer service and support to help Eva customers on their journey to purchase Eva products
• Assist customers with their purchasing journey by undertaking tasks such as stock checks, providing support or colour material and fabric choice, advise on delivery timeframes and quotes (if any)
• Assist customers with any post-purchase queries regarding their Eva product, and proactively working with other departments to find solutions for customers.
• Administration tasks including emailing customers, answering and transferring phone calls, processing orders both in person and over the phone.
• Assist in implementing in-store campaigns, promotions and product displays as required.
• Ensure the showroom is presentable at all times, this includes fluffing sofa cushions, sweeping or vacuuming the floor (if required), changing water in vases, wiping mirrors or any glass.
• Ensure the workplace is kept tidy at all times, this includes shared and back of house spaces.

What you look like:

• Minimum 2-years experience working in retail or sales
• Strong alignment with our company values of Aim for Better, Make It Happen, Trust in the Teamwork & Care Like Everyone’s Watching
• Passionate about both creating exceptional customer experiences and hitting sales KPI
• A love for retail and working with customers as a friendly guide for their homes
• Highly competent in POS software (Shopify a plus) and G-Suite apps such as Google Docs, Sheets and Gmail
• Nice to haves: 
• experience working in business with both online and ‘in-store’ channels 
• Strong understanding customer journey and consumer behaviour
• Must be able to work weekends and public holidays

• As per Award Rate (General Retail Industry Award 2020)
• A chance to grow with an expanding start up
• The opportunity to bring to life market-leading Australian designs and products in a retail setting
• Free anniversary mattress and friend/family discounts
• Regular team events (prev. events have included the Australian open, cooking classes & escape rooms).
• A diverse culture and a bunch of lovely people.

We are reviewing and progressing applications on a rolling basis. If you’re excited for the role, and believe you’re a great fit for Eva, please apply as early as you can :)  

Cosy regards,

Amanda from Eva

Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.

At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.

We would love for you to come and join our team at our Vulcan site in Dandenong South.

What you will be responsible for:

• Develop sales strategy and oversee implementation across three business units operating on one site: Aluminium, Stainless, and Engineering - ensuring alignment with company goals.
• Responsible for developing Sales Enablement Framework to empower and enhance sales team performance.
• Manage a team of 10 direct report Sales Representatives and internal supervisors, providing guidance, support, and development opportunities.
• Maintain and nurture high-level accounts, significant presence in the market is critical.
• Drive future growth and expansion of Vulcan, identifying new business opportunities and markets as well as growth of current business.
• Utilise analytical skills to assess market trends, sales performance, and business strategies to refine operations and profitability.
• Effectively communicate Vulcan’s value proposition across internal teams as well as with customers.
• Demonstrate a high level of ambition and drive to achieve and exceed sales targets, setting a strong example for the sales team.

• Proven experience in a sales leadership role, ideally in the steel, metal, or industrial sector.
• Strong analytical and strategic thinking skills.
• Demonstrated ability to manage and motivate a sales team effectively.
• Excellent communication and interpersonal skills.
• Ambitious and results oriented with a history of achieving growth targets.

Please note, as health & safety is important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.

• Be part of ambitious company with a focus on innovation and growth.
• Lead a talented and dedicated team.
• Competitive salary and benefits package.
• Opportunity to make a significant impact on the company’s future.
• Professional but relaxed company culture

If the above sounds like you, please submit your details through the application form and we’ll be in touch ASAP. We’d love to hear from you!

Any questions? Feel free to reach out to Anna on [email protected]

Please note you must either be residing in Australia or hold a current relevant work visa to be considered for this role.

Your experience and skills include:

• Service focused personality.
• Proven customer service skills with sophisticated communication skills, both verbal and written.
• Computer literate with strong abilities in Microsoft Office.
• Excellent interpersonal skills with the ability to connect with others easily, as well as proven problem solving abilities.
• Highly responsible and reliable, demonstrating initiative as required.
• Ability to work well under pressure in a fast-paced, team-based environment.

What you will be doing:

• Consistently offer professional, friendly and engaging service while corresponding with guests via various methods in a timely manner.
• Book, enter and update room reservation requests & rooming lists, as well as build & maintain group blocks, using the relevant systems to ensure a flawless check-in & check-out process.
• Ensure accurate payment information is received and inputted in a timely manner.
• Maximize revenue by upselling guestrooms and recommending hotel facilities.
• Assist with balancing inventory/room types.
• Liaise and maintain strong working relationships with Sales, Food & Beverage, Front Office & other departments as required.
• Assist guests regarding hotel facilities in an informative and helpful way.
• Due to the requirements of the role needs to be performed onsite, no working from home options available. 

Your Career

As a Palo Alto Networks Specialist Cortex Systems Engineer, a Next-Gen AI-powered security operations platform, you will be the expert for the broader Cortex portfolio within our offerings. 

Your portfolio includes Cortex XSIAM (Extended Security Intelligence and Automation Management), Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), and Cortex Xpanse (Attack Surface Management).

The Cortex Specialist Systems Engineer is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform. With your colleagues, you will displace competing technologies and build market share - most importantly, help your client sleep at night as our product integrates to build secure digital transactions.

Your Impact

• Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps
• Present to customers as our expert at all levels in the customer hierarchy from technician to manager
• Support the technical field sales engineer on POCs (proof of concept) – assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps
• Work closely with product and engineering to debug and correct challenges encountered during POCs
• Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary
• Create new demo scenarios and use cases
• Discuss complex platform architectures to prospects
• Respond effectively to RFIs/RFPs while serving as the main technical point of contact