Your Career
As a Palo Alto Networks Specialist Cortex Systems Engineer, a Next-Gen AI-powered security operations platform, you will be the expert for the broader Cortex portfolio within our offerings.
Your portfolio includes Cortex XSIAM (Extended Security Intelligence and Automation Management), Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), and Cortex Xpanse (Attack Surface Management).
The Cortex Specialist Systems Engineer is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform. With your colleagues, you will displace competing technologies and build market share - most importantly, help your client sleep at night as our product integrates to build secure digital transactions.
Your Impact
- Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps
- Present to customers as our expert at all levels in the customer hierarchy from technician to manager
- Support the technical field sales engineer on POCs (proof of concept) – assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps
- Work closely with product and engineering to debug and correct challenges encountered during POCs
- Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary
- Create new demo scenarios and use cases
- Discuss complex platform architectures to prospects
- Respond effectively to RFIs/RFPs while serving as the main technical point of contact
