As our next Front Office Manager you will:

• Lead the Front Office Team including Porters/Concierge, Guest Experience, Switchboard Operators, Reception and Assistant Managers in one of Sydney's largest Accor Hotels.
• Develop & empower your team of Heartists and work in collaboration with the Operational team to deliver peak moments to our guests
• Create welcoming places and memorable experiences not only for our guests but also for your team.
• Provide excellent customer service and resolve guest issues in a timely and professional manner
• Monitor and report on key performance metrics to identify areas for improvement
• Participate in the development and implementation of front office policies and procedures
• Work closely with the Operations Manager on loyalty recruitment, projects, reports and initiatives in the hotel and with the whole hotel team

The Account Manager will play a crucial role in driving revenue growth, fostering long term businesss relationships and maintaining client satisfaction across a portfolio of our golf course partners.  Relationship management will be at the core of this role, managing key partner clients, growing the accounts through up-selling products, driving revenue and retaining courses through adoption of best practises and use of our products and services.

Key Responsibilities
The Account Manager will be a key member of the Australian BRS Golf / GolfNow team that will build and contribute to business success by;

• Developing a well-rounded understanding of our Account Management philosophy, market and customer needs.
• Conduct regular check-ins and meetings with clients to review performance, gather feedback, and identify opportunities for growth.
• Developing advanced product and industry knowledge to be able to provide consultative advice and information to help our customers maximise use and adoption of our products and services, including upselling of new products and to secure and optimize tee time offerings to build attractive inventory for our platforms.
• Leveraging technical tools, platforms and quantitative data to inform proposals that ensure our clients derive maximum value from our services through establishing relationships, conducting account reviews and working closely with senior team members and management to understand and thereafter execute strategies to strengthen relationships and help golf course partners meet their success criteria.
• Devoting proportionate time, effort and a high level of communication touch points with high value/ potential accounts (including onsite visits when appropriate). Acting as a positive ambassador for our business products and services.
• Having a firm understanding of dynamic pricing and its place within the golf industry. Educating and implementing successful dynamic pricing strategies with our golf course partners
• Retaining clients and their long-term business through contract renewals and ensuring client satisfaction.
• Monitor account performance and identify opportunities for upselling or cross-selling additional products/services.
• Having the long-term success of our clients at the heart of all you do, ensuring these course partners are represented in a positive way on our platforms and within any communications.
• Being results focused in meeting and/or exceeding individual and department metrics and goals, as well as exercising accountability and a strong work ethic in managing a portfolio of clients to drive revenue and retention.
• Devote proportionate time, effort and a high level of communication touch points with high value/ potential accounts (including onsite visits when appropriate). Acting as a positive ambassador for our business products and services.
• Maintaining an accurate daily record of all activity using Salesforce
• Engaging with colleagues locally and internationally to understand and support the growth of a positive company culture, ensuring that core values and personal behaviours are consistently demonstrated and contribute to making Golf a Great Place to Work.

• Develop good working relationships with client project management team and internal cost management team
• Gain a good understanding of the processes, tools and best practice templates used to meet our deliverables.
• Gain a good understanding of the terminology and ways of working within the retail sector.
• Providing client with cost advice for budget purpose including cost planning of upcoming projects   This may include site walks within NSW.
• Clearly understand our scope of service and carry out commission management functions at project level.
• Assist with the commission management of our commissions to assist in the successful delivery of our services.
• Integrate with full cost management and project management teams in NSW and support when required.
• Work independently and take responsibility for deliverables.
• Line management and mentorship.

The Solution Sales Manager will oversee market success of ServiceNow's [insert specific product line] products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:  

The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.

• Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
• Provide input to AE during the account planning process based on territory strategy and recommendation
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
• Champion diversity and belonging to contribute to an open and inclusive environment

The Game Changers: 

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​ Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​ 

Life @ AP+: 

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life. We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it. 

The Role:

The purpose of the Platform Manager role is to take responsibility for technical support and focusing on operational matters.   The Platform Manager, is a critical role in ensuring successful timely technical support and management of all initiatives, including ownership of problem and risk management that could affect platform performance and capacity. In addition this role is instrumental in all forms of software currency management to ensure a 'Fit for Purpose' platform is available.

Primary Accountabilities, Duties and Responsibilities:

• Technical lead in Fraud, with supporting duties for Tokenisation. 

• Collaboration with all key functions across AP+ and support other projects to ensure the impact on the various services within our network are understood. 

• Provide SME support to internal teams, FIS, Feature Space and members. 
• Manage the delivery of assigned technology initiatives / work streams / significant work activities ensuring they are aligned with priorities and delivered within agreed time, budget and quality parameters.

• Coordinate and prioritise activities across development teams, providing guidance and support to team members to ensure their understanding of requirements and support expectations. 

• Effectively prioritise, manage and communicate risks with both internal and external stakeholders with appropriate mitigation plans. 

• Contribute to the setting up and ongoing running of the new practice areas.

We'd love to hear from you if have:

• A minimum of five years working in the payments industry, with a particular focus on the card rails. 

• Quickly absorb technical concepts, juggle multiple priorities and learn new skills. 

• Experience of platform technology is required. 

• Highly proficient in systems such as ServiceNow, Jira and Confluence. 

• Proven track record of working closely with technology vendors.
• Aptitude to articulate complex technical concepts in business language. 

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review each expression of interest within two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

The Manager, Contract Operations, is an integral member of UP&E, responsible for providing operational support to the UP&E APAC team across all categories (Toys & Hardlines, Fashion & Living and Food, Beauty & Care, Publishing). The primary focus will be driving operational excellence in the contract lifecycle, business development to drive growth, contract negotiations with key partners and to support both regional and country teams. We are looking for a true operational business partner to support all stakeholders (Legal, Finance, Controllership, Category, IT) to drive performance and execute business strategies. This is a high-profile role with regular exposure to senior and all levels of management. The qualified candidate must be able to multi-task and balance priorities on competing initiatives and be used to working within in a matrix organization. This position requires the individual to review and  process an extremely high volume of licensing deals.

This position will report to Los Angeles based Director, Contract Operations

Key Responsibilities

• Responsible for Contract Operations for UDX contracts globally with a special focus on the APAC region (Japan, Korea, Australia, New Zealand, Southeast Asia and India)
• Super-user of deal/revenue systems (Salesforce “CRM” and RightsLogic “RSG”).  Provide user training and services to category and other stakeholders
• Control point - ensuring compliance against deal guidelines, system data integrity (e.g. data inputted for drafting is complete; system data is consistent with signed contract) etc.
• End-to-end tracking of deals from deal memo to asset release / signed contract, including continual refinement of relevant reports – objective is to drive efficiencies and ensure the process is well controlled (including KPIs)
• Responsible for licensee profile creation and deal reconciliation in deal system to ensure accuracy for downstream processes
• Deal reporting – Refine existing and develop additional reports so the teams can manage their line of  business appropriately
• Ad Hoc projects / responsibilities within Operations as appropriate (e.g. Licensing Guidelines, Product Approval tracker)

A rare opportunity to be part of a unique SVOD service and play an integral role in the success of the brand across Asia Pacific, with a focus on Australia and New Zealand. The Marketing Manger will support the Marketing Director to interpret the overarching global brand strategy and execute campaigns that resonate locally to meet both DTC and B2B business objectives. Coordinating Hayu APAC’s ATL and BTL marketing activity, you’ll work across all aspects of marketing from events, activations, PR, content, partnerships to offline and digital media.

The successful candidate will be as passionate about reality TV as they are about marketing, combined with an eagerness to work in a digital, data driven business. A balanced creative and analytical mindset is required, alongside the ability to work in a fast-paced, dynamic environment.

If you worked here this past 6 months, here are some fun projects you might have been involved with:

• Talent tours with Jason Chambers, Whitney Rose, Heather Gay and Abbie Chatfield.
• Prime Video Channel’s Sweet Spot activation at SXSW Sydney.
• Hayu’s SXSW Sydney ‘We Get Reality’ event.
• Hayu FanFest London VIP program.
• Through-the-line campaign delivery for The Real Housewives of Beverly Hills.
• BravoCon Miami content creator program.

KEY RESPONSIBILITIES:

• Collaborate with the Senior Marketing Team in the creation and development of key tentpole marketing campaigns plus local pulse campaigns that meet KPIs.
• Tailor global campaigns and execute locally nuanced regional campaigns that meet specific territory business objectives.
• Develop media plans and execute all media deliverables.
• Work cohesively with the in-house PR and Social teams to create and execute key events including screenings, press tours and experiential marketing events.
• Collaborate in influencer/content creator activities internally and externally, including creation of briefs, identifying Creator selection, providing assets and assisting in content approvals.
• Collate post campaign analysis reports to understand impact and inform future campaigns.
• Manage the creative workflow that includes creative concepting, briefing, asset delivery and coordinating where required, with both in-house Creative teams and external Creative Agencies.
• Point person for multiple B2B partners across media, tech and telcos in order to co-create and execute effective marketing activity.
• Own and manage territory budgets including day to day financial management of POs and invoicing.
• Ensure local compliance for all marketing activity across responsible territories.
• Manage stakeholders, build collaborative relationships both internally (CRM, Performance Marketing, PR, Creative, Finance, Legal, Research, Content, Commercial and Product) and externally (Commercial Partners, Brand Partners and Agencies).
• Create presentations and pitches for both internal stakeholders and external partners.
• Support all other Hayu related ad-hoc and special projects.

This role sits in our Sydney-based APAC team, as part of a global marketing team. As this role requires working across multiple timezones at times (mostly UK, occasionally Canada or Asia), we offer flexible working with a hybrid approach

We are looking for an experienced full-time Front Office Manager to join our team and drive exceptional guest service. Reporting directly to the General Manager, this role is essential in ensuring the effective management of the Hotel Front Office operation, aiming to establish a reputation as a market leader in individualized customer-focused service. The ideal candidate will be responsible for overseeing all aspects of front office operations, including guest satisfaction, system management, and financial performance.

Key Duties: 

• Manage the Hotel Front Office operation, maintaining a guest centric approach to service to achieve a reputation for exceptional customer service. 
• Ensure hotel targets around RPS, NPS, Loyalty, and room upselling are met.
• Liaise with other department leaders to coordinate a service delivery ensuring guest needs are met efficiently, and exceeded where possible. 
• Train Front Office team members, and foster a development mindset, seizing opportunities to promote development and career progression. 
• Operate all aspects of the Front Office computer system, ensuring efficient and effective system performance.

We have the exciting opportunity to welcome a dedicated Assistant Reservations Manager to join the Front Office team on a full time basis. Reporting directly to the Front Office Manager, this role will be a champion to the reservations function, and will be pivotal in managing the hotels bookings to deliver exceptional guest experience. You will work in parallel to other Front Office Duty Managers, as well as train Guest Service Agents in the process of managing group bookings and room allocations, as well as processing commissions form third party bookings. 

Key Duties: 

• Respond to all service enquires daily in coordination with Revenue team to accurately quote product availability, rate, and hotel facilities.
• Assist with guest problems or queries and handle escalated complaints professionally and promptly.
• Prompt and accurate management of key financial tasks, such as processing of 3rd party booking commissions, booking payments, and refunds where necessary.
• Provide reservations specific training to other Front Office team members opportunistically, promoting a positive information sharing mentality within the team. 

Job Title: Program Manager - Process Standardization

Location: Sydney - Preferable not mandatory

Job Type: Full-Time / Contract

About the Role:

We are seeking an experienced Program Manager to lead and coordinate the process standardization exercise across multiple subprograms within our client’s large-scale technology platform modernization initiative. This role is critical to ensuring consistency, efficiency, and alignment across the enterprise, driving the successful transformation of our technology infrastructure.

Key Responsibilities:

• Program Coordination: Oversee and manage the process standardization efforts across various subprograms, ensuring alignment with the overall modernization strategy.
• Stakeholder Management: Engage with key stakeholders, including senior management, subprogram leaders, and external partners, to ensure clear communication and collaboration.
• Process Improvement: Identify, analyze, and implement process standardisation to enhance efficiency and effectiveness across the technology platforms.
• Standardization Framework: Develop and maintain a comprehensive standardization framework, including policies, procedures, and best practices.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure the successful implementation of standardized processes.
• Performance Monitoring: Establish metrics and KPIs to monitor the progress and impact of process standardization efforts, providing regular updates to senior management.
• Change Management: Lead change management initiatives to ensure smooth adoption of standardized processes across the organization.
• Training and Development: Provide training and support to subprogram teams to ensure understanding and adherence to standardized processes.

Qualifications:

• Education: Bachelor's degree in Business Administration, Information Technology, or a related field. A Master's degree is preferred.
• Experience: Minimum of 7-10 years of experience in program management, preferably with a focus on process improvement and standardization in a large enterprise environment.
• Skills:
• Strong project management skills, with a proven track record of managing complex, multi-faceted programs.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Analytical and problem-solving skills, with a keen eye for detail.
• Proficiency in project management tools and software.
• Knowledge of industry best practices and standards in process improvement and technology modernization.

Why Join Us:

• Impact: Play a key role in transforming our client's technology infrastructure and driving operational excellence.
• Growth: Opportunities for professional development and career advancement within a leading management consulting firm.
• Culture: A collaborative and inclusive work environment that values innovation and continuous improvement.

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.

The Digital Media Manager will be responsible for executing and analysing Accor’s digital media strategy across the Pacific region, supporting the acquisition and retention of guests. The successful candidate will manage paid media campaigns, oversee media agencies, and collaborate closely with internal teams to optimize performance and deliver results aligned with key business goals.

This is a fixed-term contract role for 10 months.

Key Responsibilities:

• Media Strategy & Optimisation: Lead the execution and optimization of paid media strategies (including programmatic, display, and social media) across the Pacific. Monitor campaign performance, providing insightful reports and ensuring alignment with KPIs.
• Collaborate with Agencies & Partners: Strengthen relationships with media agencies, strategic partners (Google, Meta, Microsoft), and key publishers. Manage ongoing partner calls, share new opportunities, and drive media innovation.
• Cross-Regional Collaboration: Work closely with global media teams and local country teams to ensure alignment of business objectives and campaign strategies. Support the adoption of global initiatives while customizing for regional needs.
• Budget Management: Manage the media budget, ensuring effective use of resources across multiple markets and channels. Optimize spend to enhance campaign performance and meet financial targets.
• Innovation & Growth: Stay ahead of digital media trends and emerging technologies, supporting projects related to data-sharing, cookieless targeting, and new advertising channels.
• Team Leadership & Training: Lead and mentor in-country teams, fostering a high-performance culture, and supporting the ongoing development of team members.

• Coordinate and manage all regional import and export processes for commercial and NCG
• Ensure and manage efficient handling of customs formalities in cross-region trades
• Timely submit entries for customs clearance and ensure compliance with global rules, standards and regulations set by Global Trade & Customs
• Support opportunities to optimize regional customs and tax in line with local regulations and aligned with Global Trade & Customs department and strategies
• Communicate with state customs and other reg. regulators
• Support global initiatives/projects with reg. expertise,
• Closely collaborate with Tax and Accounting to ensure compliance with country requirements
• Act as local first contact to Regional Sales for cross-border questions for existing set ups
• Ensure compliance with global rules, standards and regulations set by Global Trade & Customs

The Opportunity:

Flywire is looking for a motivated and hardworking Account Manager to help with the delivery and execution of our solution to Small-to-Medium (SMB) partner institutions. This individual will execute scalable, efficient strategies to continuously improve and expand our client engagement to retain & maximise the value of these partnerships.

Key Responsibilities:

The SMB Account Manager (AM) utilizes data to understand, at scale, client profiles, needs & goals. They use this knowledge to ensure Flywire products and services are helping the client be successful. The AM executes scalable, efficient strategies designed to increase Flywire’s effectiveness on campus while providing accurate and timely issue resolution. They effectively communicate with client stakeholders through a mixture of data-led, targeted campaigns as well as direct engagement, in keeping with the long-tail strategy. 

AMs have a thorough understanding of Flywire products and services. Because AMs come to know their regional market & EDU sub-industries so well, they are able to identify additional ways that Flywire can serve certain account(s). In partnership with the Sales team, they ensure the client understands the further success that can be achieved with the appropriate, additional Flywire products and services. In doing so, the SMB Account Manager will:

• Protect and grow existing accounts by executing a scalable account management strategy

• Utilise data to systematically identify new revenue opportunities through existing products

• Collaborate with Sales to close new product opportunities which further unlock an account’s potential

Additional duties of the an SMB Account Manager:

• Support the execution of new client onboardings & new product deployments

• Work collaboratively with Client Operations to resolve operational challenges 

• Represent Flywire in webinars and in-person events as needed

• Be an active contributor to the development of the team, providing ‘on the ground’ insight

• Supporting the onboarding of new team members

• Contract renewals

• Newly created role with a focus on sustainable development goals 
• Working with highly regarded industry leaders 
• Hydrid work environment, blending of work from home and office 
• Can be based in Sydney or Melbourne 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Your role as the Senior Manager, Public Policy will seek to positively influence public policy in support of the best financial interests of Rest members. Working closley with the General Manager, Public Policy & Advocacy, this role has a focus on our sustainable development goals and may work across policy areas as diverse as superannuation policy, regulation of investments and taxation settings, and thematics as broad as Climate Change and Net Zero transition, clean and affordable energy, agriculture, social and affordable housing, decent work, gender equity and social and economic inequality

• Develop and maintain public policy positions that enhance member investment returns, working collaboratively with senior leaders and subject-matter experts across Rest.
• Prepare high-quality submissions, policy documents, white papers, and briefings on issues important to Rest and its members.
• Support the development of policy advocacy strategies to further Rest members' best financial interests, including engagement with government and industry stakeholders.
• Provide advisory and consulting support across Rest Investments to assist in the creation, application, and development of policy positions.
• Work collaboratively with various teams, including Communications and Community, Responsible Investments & Sustainability, and investment asset class teams, on policy-related responses to stakeholder enquiries.
• Maintain a comprehensive view of policy positions held by key stakeholders and industry bodies.
• Support advocacy strategies for policies associated with Rest's prioritised Sustainable Development Goals, including Gender Equality, Affordable and Clean Energy, Decent Work and Economic Growth, Reduced Inequalities, and Climate Action.

Reporting to the Sales Director, National Accounts ANZ for FIJI Water, you’ll take the lead as Key Account Manager, driving business development and managing top-tier National Retail and Convenience Accounts across Australia. Your mission? To expand a portfolio of key accounts, fueling impressive sales growth and helping shape the future of FIJI Water in Australia. Your success will directly contribute to the team's ambitious revenue goals, making you a crucial player in our ongoing story of excellence and innovation!

Here's what you will be doing:

• Craft Winning Strategies: Design dynamic business strategies to drive explosive growth in National Retail and Convenience channels.
• Expand Horizons: Take charge of business development by hunting down new opportunities, growing our client base, and forming strategic partnerships that push growth to new heights.
• Own Key Accounts: Manage and nurture key accounts while securing exciting new business channels, making an impact across the board.
• Seal the Deal: Identify, negotiate, and execute joint business plans for National Retail and Convenience Accounts that bring powerful results.
• Dominate the Shelf: Ensure our products shine on the shelves—achieving shelving, pricing, and merchandising targets in line with brand goals, account objectives, and budget requirements.
• Stay Ahead of the Market: Lead the charge in understanding category trends and competitive moves in the Australian market, ensuring we're always a step ahead.
• Champion Collaboration: Foster top-tier communication and collaboration with customer service, brand marketing, supply chain, finance, sales, and business development teams.
• Analyze for Impact: Provide crucial insights and ad hoc analysis for the Sales Director, National Accounts ANZ, and Senior Leadership, keeping us on the cutting edge.
• Take Charge of P&L: Own full P&L responsibility, ensuring every decision aligns with our financial goals.
• Maximize Our Reach: Use analytics to optimize distribution, perfect SKU/pricing strategies, and manage trade spending for maximum impact.
• Spot Opportunities: Analyze monthly data to evaluate promotional effectiveness, track competitors, and pinpoint new opportunities for growth.
• And More: Be ready to take on other exciting tasks as they come, contributing to a vibrant and ever-evolving team.

The Category Manager is responsible for overseeing a specific category within the commercial brands portfolio, driving both strategic and operational success. This role involves developing long-term growth plans, managing daily operations such as range optimization, pricing, and supplier relationships, and collaborating cross-functionally to implement data-driven strategies. The Category Manager ensures category profitability and growth by leading market analysis, product lifecycle management, and fostering collaboration across teams.

Other responsibilities include: 

• Develop and implement category strategies aligned with business objectives, backed by market and competitor analysis.
• Conduct market research and analyse customer behaviour to stay competitive and identify growth opportunities.
• Optimize the product range by managing the lifecycle, introducing new products, and collaborating with suppliers to align with customer demand.
• Set pricing strategies, manage margins, and coordinate with marketing teams to drive promotions and engagement.
• Build and maintain strong supplier relationships, negotiate contracts, and ensure consistent product supply and alignment with strategic goals.
• Regularly track and report category performance, providing insights to guide strategy and ensure financial targets are met.
• Lead and mentor the team, setting goals, monitoring performance, and fostering a culture of development and inclusivity

The People & Culture Risk and Governance team supports the continuous building of awareness and the strengthening of the risk management and governance practices across the People & Culture business unit. The team consists of operational risk management (Line 1 Risk), governance including regulatory amendments, strategic program management, board and executive team reporting and analytics & insights.

The People & Culture Risk Manager plays a critical role in the identification, management and mitigation of risk within People & Culture. The role includes a broad range of activities including control testing, leading the annual RCSA process, risk management through business unit change and reporting to the People & Culture Risk Committee. Additionally, the Risk Manager will oversee incident management and manage the CPS230 uplift program of work for People & Culture.

The role also provides advice and guidance to the business, promoting a strong risk culture, and supporting stakeholders to ensure successful operations within organisational risk & compliance frameworks.

The role works across the People & Culture team and closely with the People & Culture Leadership Team on risk and compliance related matters. This role also liaises with the Risk Office and Internal Audit across various Line 2 and Line 3 activities.

In addition, in this role you will:  

• Provide education and awareness of risk management and compliance across the People & Culture team (including running bi-annual new starter risk training).
• Develop and implement a People & Culture control testing plan aligned to the organisational framework, including conducting thorough critical control testing and reporting on outcomes to the People & Culture Leadership Team and Line 2.
• Oversee annual BCP review for P&C and participate in testing scenarios.
• Represent People & Culture at the Line 1 Risk forum, Operational Excellence Change Advocates forum and other Line 1 Risk enterprise-wide forums.
• Support Line 2 and Line 3 with relevant reviews/audits.
• Provide risk support and advice for People & Culture strategic priorities and projects, including risk in change.

We have a newly created opportunity available in our Retirement and Wealth business as a Retirement Growth Manager. Reporting to the General Manager, Retirement and Wealth you will be responsible for developing deep relationships with new and existing partners to TAL as well as consultants and other market participants.

This is a client facing role with key stakeholder management and relationship building accountabilities. You will play a critical role in proactively and effectively managing the delivery of high-quality engagement to our prospects and other market players.

In this role you will: 

• Deeply understand TAL’s strategy and retirement proposition in the industry
• Tailor and showcase TAL capabilities, proposition, and people to audiences/funds depending on their needs and objectives
• Proactively identify and build relationships with new retirement and investment opportunities in the industry fund and retail/platforms segments
• Gather and document market intel on an ongoing basis and provide reporting on this and pipeline activity
• Devise the retirement partnerships strategy for approval by the senior leadership team
• Document and execute a structured 12-month calendar of business development activity to be updated on an ongoing basis
• Understand market challenges and represent TAL as a market leader in thought leadership and solution development
• Support the ongoing development and implementation of initiatives and projects to enhance service delivery for our partners
• Lead new business tender responses, using the intel obtained through engagement to develop the win themes and ensure a leading submission is provided
• Take full accountability for delivery of the tender response on time, building a bid team across the TAL business

Tired of double-tapping other people's viral moments and would rather mastermind them instead? We're looking for a creative Social Media Manager to join our creative department and help take ownership of social output for a number of global clients.

The Role in a Nutshell:

We need someone who can create social-first ideas that get people talking, sharing, and forgetting they're even looking at branded content.

What Makes You Stand Out?

• You instinctively understand why some posts go viral while others miss the mark.
• Trends don’t just catch your eye—you immediately think of creative ways to make them work for your brands.
• You can simplify complex ideas into engaging, snackable content that stops the scroll.
• You’re proactive, always spotting opportunities and pitching ideas before a brief lands.
• Internet culture is your playground—you know your way around gaming drops, fashion trends, corporate news, and everything in between.
• Your captions? They’re sharp, witty, and make even niche topics shine.

Day-to-day you will:

• Execute social strategies across major brands
• Work directly with clients to bring ideas from brainstorm to breakthrough
• Turn cultural moments into brand opportunities
• Craft content that works hard across both consumer and B2B spaces
• Write sharp, engaging copy that makes complex ideas simple
• Stay ahead of trends while keeping content strategically sound

You'll Thrive Here If:

• You can work independently but love being part of a team
• You're calm under pressure and solutions-focused
• You're comfortable presenting to clients and handling feedback
• You move at internet speed but never sacrifice quality

Back to us: Who is We Are Social?

We are a global socially-led creative agency with unrivaled social media and influencer marketing expertise.

With 1,300 people in 19 offices spanning four continents, we deliver a global perspective to our clients in a time when social media is shaping culture.

We make ideas worth talking about. We understand social behaviours within online communities, cultures and subcultures. We help our clients reach the right people in a strategic, relevant and effective way.

At We Are Social we also love diversity of thought and experience. That’s why we like to welcome the unique voices and talents that haven’t been traditionally embraced by advertising. 

The Conference and Events Planning Assistant Manager is responsible for supporting the planning, coordination, and execution of conferences and events. This role involves managing various logistical elements, ensuring client satisfaction, and contributing to the overall success of each event.

Main responsibilities include:

• Organisation of secured conference & events business, from point of event confirmation through to post event follow up
• Work in conjunction with the Conference & Events Planning Manager to support, guide and train colleagues within the team
• Develop and manage event timelines, schedules, and checklists to ensure all tasks are completed on time
• Assist in post-event evaluations, gathering feedback and preparing reports to assess event success and areas for improvement
• Develop successful professional relationships with clients and maintain effective and timely communication 
• Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
• Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
• Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
• Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients

Role Expectations 

1.What to Sell? 

• Accountable for the Solution portfolio / product mix 
• Define which products are core to the solution portfolio 
• Articulate how each of the products brings unique client benefits 
• Ensure portfolio profitability is understood & improved over time  

Commercial ownership of pricing rate cards & commercial policies 

Close partnership with Global Product Leadership function: 

• Identify the solutions with the highest revenue opportunity 
• Ensure APAC markets needs are met in product development roadmap 
• Provide APAC Markets teams visibility to product plans and timelines 

Identify white space in the portfolio / unmet client needs and seek partner / acquisition programs to meet those needs (where we will not build) 

Accountable for the Portfolio Operating Plan (with the correct mix by solution) 

2.How to Sell? 

Build a strong community around the portfolio / expertise 

• A community that learns, adopts & activates with speed 
• A community that is formed with Sales & Delivery teams  
• Cross country client opportunities / Best practice sharing 
• Define the WOW to guarantee regular connections within local sales leaders & Market leaders 
• Maintain central Knowledge Management drives to enable your communities 

Build and execute the Go To Market plans for the solutions: 

• Campaign calendar & content  
• Commercial Decks / Proposal Decks 
• Improve Demo Scripts 
• Create and coordinate TL and Webinars (with Inside Sales support) 
• Market kit Product adaptation to APAC: Rate cards, Commercial Policies and Discounts, Communication kit (power pages, one-pagers, detailed product presentation, etc). 
• Joint coordination with the Inside Sales teams for external and internal campaigns 

Ensure that the Sales teams are enabled with best-in-class product / solution / sales training materials  

• Seek for consistency across APAC Markets 
• Ensure Power Position sales decks & ‘pitch perfect’ examples available  
• Develop automated gift of content tools (in partnership with Inside Sales) 
• Define the training product plans for APAC teams (in partnership with Inside Sales) 
• Execute and coordinate the internal & external training plan (in partnership with Inside Sales) 
• Work with Inside Sales team to translate these materials to eLearning where appropriate 
• Share competitive analysis 

Be directly involved in sales pitches & keep a close touch with clients: 

• Lead / heavy support to major RFPs and or multi-market RFPs 
• Continuous support to local sales leaders in the definition of the best solution for client specific needs 
• Direct involvement with HQ clients: grow, build, impact relationship and revenue 
• In charge of the coordination of APAC markets for global RFP’s 

Connect with Commercial teams in other regions to identify opportunities to apply in APAC 

Ensure strong visibility to revenue performance / outlook / $risks & opps for your product portfolio on an continuous basis 

3.How to Operate? 

Strong alignment with Product & Delivery COE organization  

• Ensure product activation & quality consistency across APAC 
• Critical to align how & where new product activation will be tested and scaled through the Delivery COE organization 
• Connect with APAC Delivery team leader to define prioritizations if necessary, delivery gaps & opportunities, define rules and ways of working 

Accountable for new product activation and scale  

Role-model talent management excellence and ensure talent retention  

Measuring Success 

1.Improve the EBITDA of core portfolio solutions over time, across APAC 

2.Revenue acceleration and delivery of revenue performance goals (owns the OP for the group of solutions).  Sustainable business growth (target will differ per products for the below points): 

• Increase Multi-year contracts  
• Increase Subscription contracts 
• Bigger growth on the strategic products  
• Increase Penetration per country/client 
• Increase Penetration Top 20 clients in each APAC countries 
• Penetration of key APAC growth initiatives 

3.New product / capability activation – delivered to timetable & $financial goals 

4.Tangible progress of Partnership & Acquisition opportunities 

5.Talent Development – measured through talent movement & outside-in / diverse leadership appointments  

6.Community engagement – measured through specific community activity & outcome

Nine is seeking a Sales Executive to join our Audio team, working across linear, streaming and podcast platforms.

The Sales Executive is the primary day-to-day contact for the media planner/buyer, and is ultimately responsible for delivering exceptional customer service to our advertising agencies and clients and driving a revenue outcome for Nine.

Day to day duties include:

• Creating targeted advertising schedules across all audio channels, based on briefs received from advertising agencies.
• Grow market share & revenue across your client base.
• Understand the market trading conditions and negotiate trading discounts in conjunction with the Group Business Manager.
• Facilitate the sale of program sponsorships, sports sponsorships and spot packages.
• Day-to-day contact with key agency contacts.
• Accommodate and prioritise a number of concurrent advertising campaigns.
• Problem solving within the context of the job.
• Lead, manage and mentor a Sales Coordinator.

Being part of our Nine Sales team means you will benefit from:

• Competitive Sales Incentive Scheme that rewards and recognises performance & success.
• Sales Academy – our bespoke training and development program for Sales.
• Complimentary subscriptions to all our platforms including Sydney Morning Herald, AFR, The Age, Brisbane Times and WA today.
• Brand new offices in the heart of North Sydney – within our building are our news and filming studios where all the action happens - plus views of the Harbour!
• Exclusive invitations to Nine Events – whether you are a fan of Ninja Warrior or the NRL, it could be you sitting in the audience!
   

This role is ideally suited for that candidate who is looking to take the next step in their career and has Head of Tax in their sights. Senior Tax Manager roles in TAL are required to be able to work across all portfolios and tax subject areas and should expect to work across various of these from time to time. However, each role will have a key point of focus and provide back up to other areas.

The Senior Tax Manager - Indirect Tax, in TAL acts as a trusted partner to leaders across the TAL business, accountable for providing accurate, complete and timely advice that deliver commercially sound, and compliant, solutions which focus on Indirect tax matters. This role is key in driving compliant outcomes with our key stakeholders and influencing commercial initiatives. The role requires the individual to take accountability for setting compliant requirements that other areas maybe required to meets these requirements. The role then requires the individual to take accountability for auditing compliance against the requirements and influencing areas outside of the tax function to take accountability for the execution of the requirements.

Incumbents in this role use their professional knowledge to deliver high impact advice across Finance, and TAL more broadly, and are expected to provide advice on the achievement of key commercial objectives, providing advice that influences commercial decisions that TAL needs to address which focus on Indirect tax matters.

The Senior Tax Manager -Indirect Tax role ensures:

• All Indirect tax matters relating to the TDA Tax group are dealt with in accordance with the law and are accurately recorded and reported,
• Indirect tax impacts upon customers and policyholders are accurate and correct,
• Implications of new tax laws and other compliance requirements are understood, planned for and implemented and business leaders are aware of their obligations in relation to these
• TAL is well represented in relevant external bodies and with associated regulatory and other compliance bodies.

The Senior Tax Manager - Indirect tax, is also accountable for ensuring the implementation of policies, processes, calculations, models, procedures, and compliance obligations, especially in respect of governance, risk management and documentation relevant to all TAL Business Units. The role ensures the provision of accurate and timely advice to the business and developing and enhancing relationships with stakeholders throughout TAL and with external parties, such as the ATO and State Revenue Authorities. The Senior Tax Manager - Indirect tax is accountable for enhancing existing processes and continually improving the level of support provided to the TAL business with a particular focus on various strategic programs focusing on Indirect tax matters. This role is expected to oversee the work of the Tax Analysts, and other junior staff who may support Tax from time to time, who support the deliverables of the Tax Team, providing coaching and training as required to ensure the capability development of all team members.

Key Accountabilities:

Business (revenue) related tax accountabilities:

• Manage tax risk end to end throughout the Business in accordance with the TAL Risk Governance Framework as it relates to Indirect tax.
• Be responsible for and accountable for setting requirements for the business to execute that are designed to ensure compliance against tax law. This means not providing interpretations of the law but rather gain an understanding commercial and operational process and based on these facts provide the business with purpose-built requirements that when executed will ensure compliance with the law. The role is then required to update these requirements as regulations change
• Ensure the TAL Group has robust systems, processes and controls in place to meet all regulatory and customer tax compliance obligations
• Advise and partner with TAL Business Unit leaders on matters such as:
  • Goods & Services Tax
  • Stamp Duty
  • Fringe Benefits Tax
  • Advisory support in relation to various Payroll initiatives including but not limited to State Tax changes and global mobility proposals.
  • New product set up and ensuring efficient and compliance tax outcomes are considered.
• Drive indirect tax outcomes, particularly in relation to duty, when it comes to new products strategic developments. You will be seen as a key stakeholder that is capable of having discussions and leading implementation efforts in this regard. You will be able to work autonomously and escalate where required.
• Active engagement with key Regulators to ensure TAL is compliant and is operating within its Tax Risk Governance Framework. You will be able to drive audit engagements and feel confident to have hold such discussions independently.
• Explain the tax position to internal and external stakeholders, at all levels, and show a clear means of substantiating the position. Your advice will be able to be easily understood and implemented.
• Manage internal and external audit reviews where applicable.
• Provide accurate, complete and timely tax advice and services on a range of topics in support of commercial decisions with a focus on Indirect taxes
• Implement news systems and processes and manage the integration of a new tax function for newly acquired businesses as required

Corporate related tax accountabilities:

• Manage tax risk end to end throughout the Business in accordance with the TAL Risk Governance Framework
• Provide expert advice on matters related to Indirect tax (incl., GST, FBT, Stamp Duty)
• Ensure the accurate provision of a range of compliance deliverables for the TDA group
• Ensure the TAL Group has robust systems, processes and controls in place to meet all regulatory and customer tax compliance obligations
• Ensure that current tax models and calculators are fit for purpose
• Management of relevant returns, compliance and reporting requirements ensuring the engagement of internal and external stakeholders (incl GST, FBT, Payroll Tax support, Stamp Duty, and others where required)
• Manage the external auditors in relation to their tax reviews

Our team is looking for a senior project manager to deliver a mix of retail and Commercial Developer projects.

• Authority approvals – to seek approval (CDC or DA), before start of works on site. Liaise with certifiers/ consultant/ builders to get all docs. (submit the CDC application online and engage town planners to submit DA applications)
• Document management system – all design docs, meeting minutes are recorded and distributed via a software by Procore. (take live Minutes in Procore`s templated software)
• Design – Liaise with Planners , engage external arch, traffic planners & structural designers to finalize drawings.
• Tendering – Scope finalization, based on feasibility walks, Liaise with T&T cost mangers - to prepare cost plans, tender docs, tender briefings/tender walks, interviews and award.
• Construction coordination(with external stake holders) – Liaise with Fit out builder, novated arch & structural designers; mechanical, refrigeration and electrical contractors; nominated security, signage & IT contractors
• Construction coordination(with internal stake holders) – Liaise with property team, design/planning team, finance team
• Finance – forecast cashflow, assess payment claims and variations
• Safety – safety observations to be raised and encouraged with the builder(additionally, engaged external safety auditors to review safe practices on a monthly basis)
•  

Store Manager |  Dan Murphy's - Newtown  | Share your passion

Dreaming big? Don’t sleep on this opportunity! We’re looking for a self motivated Store Manager who leads from the front. As one of our driven leaders you’ll share your passion with those around you and empower your team to deliver memorable experiences for our customers. At Dan’s you’ll be surrounded by knowledgeable and passionate people who will support your journey of growth (and adventure!)

The ROLE:

• Empower your team through inspiring communication and leadership
• Utilise your commercial acumen and strong strategic planning skills to drive your team to achieve budgets and KPIs
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making
• Act as a role model and a visionary, creating excitement around team development, business initiatives and customer experience
• Make the best use of the extensive resources and support to help you grow as a leader and build your team through training and development

The YOU:

• YOU lead the way for your team; creating memorable customer moments is in your DNA
• YOU know how to make the team and customers feel as passionate about our product as you are
• YOU have great experience in the retail, sales or hospitality leadership world and want to join a business where you can dream big about your next career move
• YOU know how to juggle - multiple priorities that is!
• YOU have an entrepreneurial spirit and feel driven to make better happen for your career and for the careers of others

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.