Lead one of Australias leading pet care brands
Senior role reporting to Head of Marketing
Join an ASX and NZX listed company

About us:
Masterpet is a division of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of market leading animal care brands.
Masterpet is the home to some of Australia and New Zealands leading pet care brands, including Black Hawk, VitaPet, Trouble and Trix & Yours Droolly. We believe that life is better with a pet but they cant care for themselvesthats why we exist!
EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.
The opportunity:
We are
... Click here to view more detail / apply for Marketing Manager NSW ? Sydney

Job description

Are you an experienced Property Officer looking to take the next step in your career? Or perhaps a Senior Property Manager seeking a fresh opportunity in a well-supported, growth-oriented environment? This could be the perfect role for you!
Join a leading real estate office in the heart of the Eastern Suburbs, managing a well-maintained (mostly) LOCAL portfolio - no driving to the other side of Sydney! No leasing or accounts work involved, giving you the opportunity to focus on providing exceptional service and client management.
Whats on offer?


Monday to Friday role enjoy your weekends!
No leasing or accounts work focus purely on property management
Autonomy manage your portfolio with the support you need to succeed
Growth opportunities be part of a team with big plans for expansion and career progression
Supportive office environment work alongside a friendly and collaborative


... Click here to view more detail / apply for Property Manager Eastern Suburbs

A Global Leader? ????
With an annual turnover exceeding $4 billion dollars and 860 locations across 5 countries, Express Employment Professionals are global leaders in their field. We put people at the heart of everything that we do, and it's this people first culture, among other things, that has recently been validated via our certification as a Great Place to Work !???
The Opportunity? ????
As an Express Group Recruitment & Sales Manager , you will be responsible for the development of our emerging and current franchisees to ensure long term, sustainable growth. You will cultivate and maintain strong working relationships with all key stakeholders and agency owners, building a reputation as a credible business leader and trusted advisor.
Working closely with the Group CEO and key head office team members both locally and in the United States, you will play a key role in supporting ... Click here to view more detail / apply for Group Recruitment & Sales Manager

Lead, collaborate, and nurture.

Leading a Team of dedicated, professional early childhood education professionals? Tick. Developing a thoughtful culture when the entire Team is passionate about supporting children to be brave, curious, and imaginative in their learning? Tick. Nurturing relationships with children, families, and your Team to provide the best experience young children can have? Big tick.

If you put a tick next to those questions, becoming the Centre Manager at Guardian is your next role. Centre Managers touch every aspect of life at Guardian. Through leading, collaborating, and nurturing, Centre Managers help us deliver on the day-to-day goal of providing amazing learning experiences in a safe and secure environment. You will be part of a nationwide Team that has the cherished privilege of supporting the education and growth of young children. Joining Guardian means having a great place to work, filled with thoughtful colleagues and exciting opportunities to grow and develop your career. Our benefits include:

Lead your ongoing professional development and learning through exceptional coaching, conferences, mentoring, and career advancement opportunities.
Use your skills and experience to drive business performance that supports sustainable investment in our practice, Centres, and Teams.
Collaborate with professional Educators and Teachers through workshops and meetings to share best practice and learn from each other as you innovate in early childhood education programs based on exploration, discovery, and play.
Lead decisions about resourcing and the education environment for children.
Enjoy a competitive salary and financial benefits including attractive remuneration packages, generous childcare discounts, recognition and rewards, and an employee referral program
Guardian Degree program - We can support you by offering paid study, flexible work hours, guardian mentors and reimbursement of course fees, because we want to see you succeed. (Terms & conditions apply)
WHEREFIT - 2,000 discounted corporate offers at up to 50% off for gyms, studios, activewear, healthy meals, beauty and more...
Paid first aid courses and renewals 
Competitive salary: $73,150 plus super

The Opportunity

Guardian Childcare and Education is looking for Centre Managers across Australia in the following states: NSW, VIC, ACT, SA, and QLD  

Working closely with your Team of Teachers and Educators, you will enjoy:

Leading a professional Team to create a safe and secure environment where children are supported to be brave, curious, and imaginative in their learning.
Building lasting and meaningful relationships with families so they feel informed and sure their children are receiving the best education and care in the community.
Developing an exceptional culture of quality and safety that makes Guardian the Centre of choice in your community.
Contributing to making your Centre an example of why Guardian is driven by its mindsets of being brave, positive, thoughtful, and professional in all aspects of what we do.
Using your leadership and business skills to make your centre financially sustainable, as Guardian invests 100% of profits into more high-quality education for young children across Australia.
To be considered, you will have:

A completed Diploma in Children's Services and/or Bachelor of Education (or working towards)
Prior experience working in a long day-care centre in a leadership role.
Sound, practical working knowledge and implementation of the NQF and the EYLF.
Budget and financial accountability experience
Current First Aid and Asthma and Anaphylaxis certificates, and current Working with Children check.
Apply now

Take a positive step and apply now to join Guardian Childcare & Education.

Referrals

We offer referrals for Guardian employees so join us and bring a friend to refer and earn. For more details, visit: guardian.edu.au/careers/refer-your-friends

17th October,
About Us Landmark Group is an Australian property developer and builder, dedicated to crafting stylish, high-quality, and great-value apartments across Sydney for over 20 years. With a portfolio of over $4 billion in delivered projects, we have established ourselves as industry leaders with a steadfast commitment to excellence. Founded by Arash Tavakoli, we began with luxury homes and expanded to higher-density developments, all while staying true to our values: People First, Quality Guaranteed, Value Delivered, Experience and Expertise, and Built on Integrity. The Opportunity We are looking for a passionate and experienced QMS/IMS Manager to join our team, based in our CBD office, with opportunities to visit live sites. Your role is essential in ensuring compliance with industry and government regulations, while driving continuous improvement across our operations. You will be the key custodian of our management systems, ensuring our commitment to quality and integrity in
... Click here to view more detail / apply for QMS / IMS Manager

We are on the lookout for vibrant & enthusiastic Restaurant Shift Supervisors who is passionate about Mexican food, dedicated to providing outstanding customer service, and committed to creating a fun working environment. Becoming a Mad Mex Supervisor opens the door to becoming a future Manager within the Familia.  
About Us  
At Mad Mex we serve Australias best Baja-style burritos, made to order using only the freshest produce, flavourful salsas & authentic Mexican spices, and slow-roasted & grilled meats. With over 70 restaurants in Australia, were driven by our passion to share the food and culture of Mexico with our customers every day.  
About the Role  
Supervisors play an important role at Mad Mex. You will work in all service areas food prep, grill, counter, and cashier. As a Supervisor, you will take charge during the shift and be responsible for team supervision, ... Click here to view more detail / apply for Restaurant Shift Supervisor Full- time

COMPANY:
This company offers a variety of high-quality flooring options, including hardwood, laminate, and hybrid styles. As well as window furnishings with blinds, awnings & shutters; with expert advice and professional installation for residential and commercial projects.
Focused on sustainability, they use eco-friendly materials and modern technology to create durable, stylish floors and window furnishings that suit different budgets and design preferences.
POSITION: A Business Development Manager position in Sydney has now become available due to company growth in Sydney.

Face-to-face sales dealing with a diverse group of customers - Home Owners, Builders, Developers and Retail customers.
Nuture relationships with existing clients.
Develop strategies to grow market share.
Providing information about brand offerings and product features.
Meet or exceed sales targets and KPI's.

BENEFITS: Some of the benefits for this role are:

Competitive salary up to $90K
... Click here to view more detail / apply for Business Development Manager

About the role


You will drive a culture of innovation and oversee the post-sales customer experience in the NSW region. As a member of the Regional Leadership Team, you will contribute to the strategic plan and help translate it into operational objectives and continuous improvement projects. You will lead a high-performing residential and commercial scheduling and estimating team, managing both direct and indirect reports. This role will be based out of our Glendenning, Queanbeyan or Newcastle sites.  
This broadly scoped role allows you to make it your own, focusing on people leadership and development, post-sales process improvement, and local branding initiatives, with assistance from the corporate marketing team. Working closely with area managers, branch managers and the wider sales team to understand their challenges and translate these







... Click here to view more detail / apply for Customer Experience Manager

JLL empowers you to shape a brighter way .  
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you?ve got deep experience in commercial real estate, skilled trades or technology, or you?re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ... Click here to view more detail / apply for Technical Assistant Facilities Manager

With properties in some of Australia?s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style ? from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery. 
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job ? it?s in our nature. 
NRMA Ocean Beach Holiday Resort,   is located just north of Sydney but is a world away, on the picturesque Central Coast at Umina Beach.
We offer an extensive range of camp/caravan sites and accommodation options, from beachfront townhouses, to safari tents and our stylish glamtainers!  Nestled between the bush and absolute beachfront, we ... Click here to view more detail / apply for Front Office Manager

Bring along your broking skills, growth mindset and great attitude and you?ve got yourself one great opportunity with an even better brokerage! Who will you be working with?
This role is with one of Australia?s leading and rapidly growing insurance brokers. You will be working alongside a supportive and experienced team of professionals who are committed to providing exceptional service to their clients. They believe in creating a positive, fun and dynamic work environment that promotes growth and development for all team members.
As an Internal Account Manager you?ll be responsible for providing risk management services to a portfolio of clients whilst also offering key support to a senior broking professional.
 
Benefits to Successful applicant:


Manage a book of clients plus gain exposure to more technical and complex risks through supporting a senior broker
Ongoing training and development opportunities with opportunity for career growth and advancement

... Click here to view more detail / apply for Internal Account Manager

31st October,
About Us: Ocean2Earth (www.ocean2earth.com.au) is a thriving business in the home garden category, dedicated to introducing a revolutionary line of natural garden products. We're on a mission to establish ourselves as the leading natural fertiliser brand in the home garden, horticulture and agricultural markets. We are at the forefront of the transition towards a circular economy, transforming byproducts from the seafood industry into valuable, sustainable solutions for growers. By collecting and value adding materials otherwise destined for landfill, Ocean2Earth produces microbially rich soil enhancers and bio-fertilisers, supporting sustainable agriculture and carbon capture. Ocean2Earth is committed to improving soil health, limiting the use of synthetic fertilisers and promoting long-term environmental benefits. About the Position: Based in New South Wales Bega Valley, we are a growing and expanding business currently investigating several other regional expansion opportunities. Your role as the  Business Development Manager will see you be the
... Click here to view more detail / apply for Business Development Manager

You will be responsible for two distinct job responsibilities Retail Marketing and brand pitching. You will be responsible for developing and executing retail marketing plans across ANZ with retailers and key licensees, that leverages the richness of NBCUniversal’s entertainment content. Developing short and long-term retail channel strategies driving annual growth to build a sustainable business that achieves annual revenue targets. You will pitch local franchise marketing plans that leverage the strength of the NBCUniversal’s franchise portfolio, category and consumer priorities. The role will be responsible for delivering consumer and retail, balancing the demands of delivering marketing activations that drive ROI and promoting retail sell-in of ranges.

Retail Marketing, planning and execution:

• Develop, maintain, and drive relationships across marketing and buyers in conjunction with category teams to create programs that drive product placement and sell through for a designated retail partners
• Develop long range Curate, present, and execute sales driving retail marketing programs in line with brand guidelines and individual retailer expectations - events, digital, print, radio, TV, cinema, social, trading banners, POS etc.
• Developing short and long-term (+18 months) retail channel strategies driving annual growth
• Proactively identifying new retail accounts to pitch and secure
• Proactively conceptualise and develop cross promotions with other Universal divisions
• Sharing of best practice with ANZ SEAI teams to ensure creative is consistent and on brand and materials can be shared broadly across APAC and globally
• Remain competitively aware of competitors’ retail programs & share best practices/results
• Manage execution and account management of assigned marketing partnerships with retail accounts; includes in-store marketing, promotions, sweepstakes, out-of-home, print, online/mobile content, packaging, premiums, etc.
• Managing the retail marketing budget for designated retail partners
• Approve all retail marketing submissions for designated retailers
• Provide comprehensive marketing program recaps and post analysis including measurable results, ROI, and how we compare to competitive programs and maintain examples of best in class programs to help drive the planning process
• Regular attendance of trade shows and social industry functions where applicable – e.g Australian Toy, Hobby and Licensing Fair. Brand Marketing:
• Create and pitch to key licensee and designated retailers through engaging brand and retail presentations
• Attend top-tier retail and licensee meetings (i.e. master toy partner) in region, to share brand and retail plans
• Support the team with the coordination of all events in region (summits, KPM’s, trade shows)
• Support the team with any franchise marketing programs across ANZ • Support where needed all key selling and brand events (partner summits, immersion sessions, top to tops)
• Partner with global marketing and retail marketing teams to secure required presentations
• Ideate and develop compelling franchise campaigns with focused retail activation plans

About Morsl

Morsl’s mission is to improve the eating habits of employees across Australia. We represent a health and wellness brand with nutrition at its core. Via our innovative self-service cafes, our purpose is to provide convenient access to healthier food and drink options within the workplace.

Job Summary:

As the Facility Manager, you’ll be responsible for managing the upkeep, repair, and improvement of our facility. You’ll work with a dedicated team and ensure all building operations are compliant, cost-effective, and support our company’s productivity goals. This role requires a proactive, problem-solving attitude and the ability to handle a diverse range of responsibilities.

Key Responsibilities:

Oversee daily facility operations to ensure a clean, safe, and well-maintained environment
Develop and manage maintenance schedules for HVAC, plumbing, electrical, and other critical systems
Coordinate and supervise contractors and vendors for repairs, renovations, and upgrades
Conduct regular inspections and preventive maintenance to identify issues and improve efficiency
Manage facility budgets, optimize costs, and ensure high-quality service delivery
Ensure compliance with safety regulations and industry standards
Maintain records of maintenance schedules, repairs, and costs

Qualifications:

Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field
Proven experience as a Facility Manager or in a similar role
Strong knowledge of building systems (HVAC, electrical, plumbing, etc.)
Excellent problem-solving skills and attention to detail
Strong leadership and team management skills
Proficiency in facility management software and Microsoft Office Suite

Benefits:

Competitive salary and performance-based bonuses
Opportunities for professional growth and development

The Commercial Manager will be responsible for proactively supporting the Commercial Director to drive the regional strategic objectives and budget targets. This includes helping to manage the appointed Consumer Products Agents to deliver business growth in key categories, as well as distributors, licensees and retail partners

Key Responsibilities

• Partner with the Commercial Director to deliver the commercial and strategic objectives for SEA and India through proactive management of third-party agents.
• Maintain a day-to-day relationship with external Agent teams, to focusing on growth across key categories and retail accounts aligned to strategic goals to meet budget targets.
• Unlock the direct relationship with Regional Distributors to drive further regional growth with key master toy partners
• Work collaboratively with the internal UPE teams, (Legal, Finance, Category, Retail, Franchise) to ensure clear communication s to Agents and information flow on key deliverables are maintained.
• Ensure incoming deal memos meet Business and Region Guidelines to deliver business growth aligned to Category strategy.
• Responsibility to ensure prompt deal memo entry via CRM system and tracking critical path with Team Manager to Fully Executed contract status, complying to Company timelines and procedures.
• Work with our Retail & Franchise Director and Agent teams to deliver compelling cross-category Retail campaigns to build 365 consumer engagement including liaising on asset requirements and delivery and submission approvals
• Be a Brand champion for all retail marketing submissions and approvals.
• Collaborate with internal stakeholders across multiple divisions: Category, Franchise, Retail, Creative, Parks, Theatrical, T V, Distribution and Digital teams to ensure all information shared with Agents is up-to-date and relevant to deliver on business objectives in appointed markets.
• Work inter-divisionally to maximise “Symphony” marketing synergies to enhance cross category launches and sell-through at key accounts.
• Liaise with external stakeholders, Master Toy, Agent Teams, Distributors and Licensees to deliver accurate records and reports on launch collections and retail placement. • Working with the UP&E Creative Team to inspire licensees with new product ideas through innovative use of assets and creative concepts
• Working closely with the UP&E Creative Team to oversee product development life cycle from concept to release into retail
• Drive additional growth across the region by identifying gaps in categories, and markets
• Help co-ordinate business review presentations to cover key seasonal & consumer moments and maintain retail calendars for Agent markets
• Help with diary management of team schedule, arranging conference calls to fit regular business cadence and commercial deadlines.
• Maintaining databases, spreadsheets and tracking documents liaising internally and externally where required.
• Sharing best practice examples with Agent Teams to cover product category and retail.

Administration

• Stakeholder management, monitoring the status of all activities to provide weekly report updates.
• Planning retail pitch meetings, travel and accommodation arrangements
• Manage expenses in timely manner Communication and Culture
• Be a positive force of change across a wide geography, helping to shape best in class culture to promote creativity, efficiency and partnership
• Champion our remit to uphold a culture of diversity and inclusivity
• Engage across all areas with a positive, collaborative and one-team approach to Agent Management

As our City Facility Manager, you’ll be responsible for delivering NEXTDC’s brand promise of 100% uptime to our customers, by successfully maintaining an assigned portfolio of NEXTDC data centres within New South Wales.  

This position effectively manages senior members within the facility team and provides day-to day support to enable their success of maintaining grey-space areas to a high standard, and for white-space areas to be provisioned in accordance with customer requirements and expectations.  

Within this role you’ll also promote and embed continuous improvement principles within the team to ensure NEXTDC’s data centres remain to be at the forefront of customer service excellence and innovation.  

People Management 

• Embed a high performing culture within the team 
• Ensure complete resourcing of team members across the assigned portfolio, accounting for customer requirements, maintenance and commissioning scheduling requirements and safety protocols. 
• Facilitate the teams’ development through identifying learning and development opportunities, coaching and on-the-job training 

Data Centre Management 

• Manage operational risk of the facilities within the assigned portfolio to ensure 100% uptime 
• Obtain and maintain relevant data centre certifications for the facilities within the assigned portfolio, including ISO90001, ISO270001, ISO140001, ISO45001 
• Ensure operational excellence to achieve and maintain UTI uptime operational sustainability Gold standard 
• Manage the Operational budget of the facilities within the assigned portfolio to ensure critical plant is maintained at optimum efficiency, and coordinate the implementation of tuning where required  
• Manage the facility capacity planning to forecast and maximise capital investment 
• Oversee the maintenance and operation of your facilities critical infrastructure, including but not limited to electrical and mechanical systems to ensure there is no deferred maintenance 

Risk Management  

• Identify and report all operational, security and WHS incidents  
• Assist in the identification and management of risks listed in the Site Risk Register. Proactively report and escalate any identified risks that are unable to be managed to Head of Facility Management. 
• Conduct regular reviews with the Services Manager to ensure all staff, contractors and stakeholders are being informed of their obligations and associated responsibilities in regards to facility related risks (as per PTW) 

The Manager - Internal Sales, reporting to the Head of Marketing, Product & Dealer Performance is responsible for building internal sales capability from the ground up to support in-life customer engagement and drive retention opportunities for Angle Auto Finance and our partners.
In this role you will have the opportunity to develop, establish and grow a high performing internal sales function to connect with a high volume of new and existing Angle Auto Finance customers. You will work with our Dealer network to identify lending opportunities and provide auto finance solutions to help get them into the driver?s seat.
Key Responsibilities;

Build internal capability to support Dealer referral and drive retention to achieve sales performance targets
Provide high quality customer service and solutions to customers and Dealers creating a ?best in market? customer service culture
Build and develop relationships with our Dealer businesses

... Click here to view more detail / apply for Manager ? Internal Sales (Retention)

The future is here. Parramatta : Where Ambition Meets Opportunity! Parramatta is on track to become Western Sydney?s economic powerhouse, creating over 150,000 new jobs in the next 25 years! As part of the bold Parramatta vision , City of Parramatta Council is transforming into a global city, offering opportunities closer to home for where most of Sydney lives. Ready to make an impact in one of Sydney?s fastest-growing cities? City of Parramatta are looking for a Asset Manager! Permanent Role
Paying $142, - $156, Super The Asset Manager is responsible for implementing and managing Council?s property plans and programs, ensuring that real property assets effectively support service delivery in line with Council?s strategic objectives. Key duties include managing property transactions, overseeing asset performance, maintaining commercial partnerships, and ensuring compliance with regulations. The role also involves developing long-term asset management strategies, optimizing asset lifecycles, and fostering ... Click here to view more detail / apply for Asset Manager

Posted: 10/10/


12/11/

Job Type: Permanent - Full Time

Location: NSW

Job Category: Operations



Full-time, permanent position
Project is based in Williamsdale, 45 minutes south of Canberra
Available to both local and Sydney based candidates. FIFO to be paid for Sydney based candidates.
Major renewables projects. High earning potential. Paid training. Grow your career within.


Job Description

CPP - Secure your future in renewables. 
As a member of the Quanta Services Group, a Fortune 300 company, Consolidated Power Projects Australia (CPP) stands as a leader in high-voltage power solutions. We specialise in the renewable energy sector, excelling in the design, construction, commissioning, and maintenance of high-voltage infrastructure, including transmission substations, wind farms, solar farms, and battery storage systems. With over 650 employees

... Click here to view more detail / apply for Site Manager

Posting date:  5 Nov







Job requisition ID: 







Location:  Sydney, NSW, AU







Workplace Type:  Hybrid







Make a difference as a Technology Data and Change Audit Manager  Join the largest insurance group in Australia and New Zealand.  YOUR ROLE  Join IAGs Group Internal Audit division as a Technology Data & Change Audit Manager.    In this role, youll participate and lead independent and objective assurance activity in all technologies including emerging technologies (e.g. digital, cloud and AI) with particular focus on design and operating effectiveness of the control environment




... Click here to view more detail / apply for Technology Data and Change Audit Manager

Job Description

No late night trade | Work life balance
Career progression and development opportunities
Embrace our inclusive culture

Lead and manage the team in our Williams Wagga Wagga store, with a key focus on customer service, being sales driven and developing a high performing team.
Who we are at MFG
Known for an extensive range, Williams has been pairing Australians with the perfect pair of shoes for life's everyday needs for over 155 years.
With more than 290 stores and team members nationally we strive to be not the biggest but the best footwear company in Australia and beyond. Founded in by the Munro family, we've grown from a small family-owned business to one of Australia's leading retailers and wholesalers of footwear with some of Australia's most iconic brands, Django and Juliette, Midas, Mathers and Williams.
Your new
... Click here to view more detail / apply for Store Manager | Williams Wagga Wagga

Full time, continuing opportunity for an Executive Manager, University Governance




Join a dynamic and high performing team, hybrid working environment




Offering a competitive remuneration package including 17% superannuation




A bout the opportunity  



The University?s Governance Office (UGO) is in an exciting period of development, striving to deliver a contemporary and integrated service offering aligned with the University?s strategic objectives . As a result , we are seeking an experienced Executive Manager, University Governance to provide strategic and professional governance advice and high-level support to the Chief Governance Officer and other senior University Officers .  



This is a unique opportunity to deploy your executive management skills, in the capacity of Deputy Secretary to Senate, Secretary to University Executive and Secretary to Academic

... Click here to view more detail / apply for Executive Manager, University Governance

Skin Body Rescue Clinic The Customer Service Manager at Skin Body Rescue Clinic will play a vital role in delivering exceptional client experiences and ensuring operational excellence. This position is centered on fostering a welcoming environment, overseeing customer interactions, and streamlining service processes. The ideal candidate will manage reports from our platforms, Monday.com and Mindbody, client inquiries and feedback, maintain service quality standards, and collaborate with the team to enhance client satisfaction. Additionally, this role involves training staff on customer service protocols and utilizing our management systems to monitor performance and implement improvements effectively.   Key Responsibilities   Platform Management and Reporting Generate and monitor reports from Monday.com and Mindbody to analyze client feedback and service quality. Track client scheduling and service delivery metrics to ensure workflow accuracy and efficiency across platforms. Client Interaction and Experience Management Regularly check client satisfaction levels to ensure positive experiences across all touchpoints. Handle appointment management and respond to service-related inquiries, ensuring all client interactions are welcoming, professional, and efficient. Address client inquiries and feedback promptly, maintaining high service standards. Team Leadership and Training Lead and motivate the customer service team to achieve performance targets. Conduct regular training sessions to enhance staff skills and knowledge on customer service best practices. Performance Metrics and Analysis Monitor key performance indicators (KPIs) related to customer service and report on team performance. Analyze data to assess service effectiveness and drive continuous improvement initiatives. Inventory and Order Control Coordinate with inventory management to ensure availability of products and supplies for customer service needs. Assist in managing stock levels and reordering processes as necessary. Budget Management Assist in monitoring departmental budgets and expenditures related to customer service initiatives. Implement cost-effective solutions without compromising service quality. Customer Feedback and Surveys Design and implement customer satisfaction surveys to gather feedback and insights. Analyze survey results to inform service enhancements and address client needs.   Qualifications   Strong organizational skills, attention to detail, and ability to manage multiple tasks efficiently. Basic understanding of financial tasks, such as cash handling and expense tracking. Good communication skills, with a client-focused approach. About Company Skin Body Rescue Clinic in Double Bay is a dedicated aesthetic clinic known for quality skincare treatments and a client-centered approach. We’re seeking a skilled and proactive Costumer Service Manager to ensure our clinic’s daily operations run smoothly, supporting both our team and clients. Job Publish: 06-11-2024 Job Expire: 06-12-2024 Please click to View more detail / apply .

About the role:

Reporting to the Global Marketing Director, Advocacy & Partner Marketing Programs, the Global Marketing Manager, Advocacy & Referrals will be responsible for driving Ignition’s advocacy initiatives and expanding the referral program to new heights. The Global Marketing Manager, Advocacy & Referrals will work closely with Demand Generation, Product Marketing, and Brand Marketing to generate demand in priority markets and expand into new verticals.

This is a 14-month, full-time contract role as a maternity leave cover, with the potential to go permanent or have the contract extended contingent on company growth. Our aim is to have you join the team in January 2025. You will be a key member of the global marketing team and work collaboratively with our regional teams based in Australia, Canada and the USA.

What your day to day will look like:

• Develop and manage Ignition’s Advocacy Program, with a strong emphasis on APAC growth. This includes initiating, building, and nurturing advocate relationships to support marketing activities across current and new verticals to new customer acquisition.
• Represent Ignition within key association, partnership and ecosystem communities as needed to build brand credibility and connections.
• Oversee Ignition’s case study and testimonial program, ensuring a robust pipeline of compelling customer stories to drive prospect consideration and conversion. Also help source speakers as needed for demand generation programs (ie- webinars, videos, etc). 
• Source, manage, and execute new marketing partnerships within the APAC region as needed.
• Track and optimize advocacy program performance, making data-driven adjustments to maximize effectiveness.
• Lead and expand Ignition’s global referral program to drive sustainable growth.
• Manage and execute  the monthly customer newsletter
• Manage relationships and platforms for marketing initiatives, including Partnerstack for paid referral programs.
• Create and manage a pipeline of new monthly third party reviews and testimonials.

Why Work at Ross Video?
We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

The Project Manager, Solutions, will be a part of the Sports Venue and Live Entertainment vertical market team at Ross - in its initiative to increase sales of Ross Video technology in these market spaces. This key role in the Sales organisation requires a unique blend of pre-sales engineering / solutions architecture, customer facing “soft skills”, and post-sale project management ability. This is a diverse role that reports directly to the General Manager, Oceania with Indirect Reporting to the Manager, Project Management and Solutions Services, Sports & Live Events - Global as well as frequent interaction with the company’s prospects, partners, Services, Sales and Technical Support teams to ensure that solutions specified can also be supported. This unique position will include, but is not limited to, the following duties:

Who you report to: General Manager, Oceania

What the job is all about:

Participates and contributes to sales opportunities driven by the Vice President of Sports & Live Events and APAC Regional Sales Managers, prioritising efforts based on maximizing total impact on the team’s productivity.
Pre- and post-sale project management/deployment for systems oriented and highly technical projects, including:
Establishing and maintaining processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks.

Understanding clients’ main goals, finding the problem/solution for each project, managing timelines, managing client expectations, and interpreting their needs to work towards a successful outcome.
Developing and maintaining partnerships with third-party resources, including vendors and integrators
Assigning and monitoring resources to ensure project efficiency and maximise deliverables
Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan
Scopes technical solutions to address customer requirements, assess customers met and unmet needs, and recommend solutions that optimise value for both the customer and Ross Video.
Coordinates closely with Ross’ internal Sales team and business partners to align solutions designed to meet customers’ business requirements.
Generates localised sales tools on various mediums for internal and external distribution (PowerPoint’s, Application Notes, Competitive Guides, etc.).
Engages in customer-facing product presentations, demos, training, and workflow guidance to end-users and business partners at customer premises or tradeshows.
Ensures the Sales and Marketing of product line follows the Ross Video Code of Ethics.
Help to prepare world-class customer-facing proposal supplements.
Acts as a “Technical Evangelist” to help build trust and inspiration with our partners and customers.
Assists the Services team with internal/external training and commissioning, as required.
Provides client feedback to Marketing Product Manager(s) on product & application requirements.
Performs other related duties, as required.

The salary range for this role is:
Annual base salary: AUD 90,000.00 to AUD 117,520.00
Sales incentives: AUD 22,500.00 to AUD 28,204.80
TTPP: AUD 112,500.00 to AUD 145,724.80


Who you are:
Four (4) year degree from an accredited institution.
Minimum 5 years of combined sales, sales engineering, systems application, product specialist, or end user experience.
Record of achievement and technical solution expertise in a customer-facing environment.
Understanding of the Sports Venue Production Control Room, Live Venue Display, and Sports Broadcast workflows.
Possess strong knowledge of industry standard protocols, connectors and terminations.
Technical and operational knowledge of Graphics systems, Sports Data feeds, Playback Servers, Production Switchers, Scalers, Routers, Device Control protocols, and the roles they play in various applications.
Excellent Communication & Presentation Skills.
Able to work co-operatively with and across all company departments.
Strong knowledge of Word, Excel, PowerPoint, and Smartsheets or similar Project Management Tools
Possesses strong and creative problem-solving traits.
Existing knowledge and use of Ross Video products (preferred).
PMP or other project management certification (preferred)
Passionate about Ross Video equipment solutions
Positive, Determined, Problem Solver
Deadline-driven
Strong organisation and communication skills
Ability to schedule duties/projects (multi-task)
Ability to work well independently
Attention to detail and a strong work ethic
Desire to contribute to a team environment
Ability to handle stressful situations
Willing to travel up to 60% of the time within the APAC region
Valid Passport
Valid Driver’s License & a clear driving record
Travel to annual NAB, IBC, SVG Summit, and other sports related trade shows, as required.
Attend Sales Meetings, as required.

Equity, Diversity & Inclusion;
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

apply here: https://www.linkedin.com/jobs/view/4056641132