A career that lets your passion shine:

As Maintenance Officer at Sofitel Adelaide, you will deliver warm, luxury service while ensuring the hotel’s facilities are well maintained. Assisting the Maintenance Manager, responsibilities include daily plant rounds, equipment repairs, and timely responses to service requests. With a focus on quality and efficiency, the role requires strong mechanical skills, effective task prioritisation, and seamless collaboration with staff, all while embodying Sofitel’s values of excellence, openness, and a passion for service.

• Permanent Full-time
• $81,642.54 per annum plus Superannuation
• Join the City Safety team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The City Laws team promotes and protects safety and amenity outcomes and ensures that Council's statutory obligations under relevant Acts and Regulations are met through educational and regulatory frameworks by delivering essential animal management, illegal dumping, livestock control and local law services to the Hume community. 

What you’ll be doing:

• Detect breaches to legislation, establish facts through investigation and take appropriate action in accordance with legislative powers and Council requirements – including issuing legal directions, infringements, official warnings, and preparing materials for briefs of evidence for legal proceedings.
• Respond to community complaints/concerns in a timely manner, providing accurate advice and information in respect to legislative responsibilities and relevant Council policies and processes.
• Positively engage with community members and businesses to encourage voluntary compliance.
• Build the communities awareness and understanding of local laws, relevant acts and their requirements to assist them in meeting their responsibilities.
• Monitor and update Council’s service request management system. Accurately record actions taken in response to complaints/investigative outcomes.
• Collate high-quality evidence, prepare reports, take statements and prepare relevant materials for briefs of evidence.
• Seize and impound animals, goods, equipment and vehicles.
• Conduct regular inspections of permit holders and patrols of public places.
• Contribute to the planning and delivery of informational events, resources and engagement activities related to the local law, other Acts and regulations.
• Participate in the City Laws emergency after-hours roster for dogs, cats, wandering stock, danger or nuisance issues and resolve such matters.
• Conduct school crossing supervisor duties when required.
• Lead the delivery of complex and/or sensitive investigations/compliance matters.
• Assist in the prioritisation and triaging of competing service requests based on risks-based assessments.
• Provide guidance, advise, feedback and support to City Laws Officers by maintaining in-depth knowledge and practice.

The skills and experience you’ll bring to the role:

• Ability to interact with other staff, the public and representatives of government and other external organisations in a way that achieves outcomes and instils confidence, respect, trust and cooperation.
• Exhibit courtesy and empathy when dealing with the public, listen and respond to enquiries and maintain composure during difficult interactions
• In-depth knowledge of local laws, other relevant legislation and associated procedures pertaining to enforcement action – including infringement issuing and prosecution proceedings.
• Experience delivering regulatory outcomes within the community at a face to face level.
• Demonstrated skills in the handling of a diverse range of animals including domestic pets and livestock.
• Ability to manage time, plan duties and prioritize whilst maintaining the flexibility to cope with urgent situations, independently and as a member of a team.
• Ability to lead complex investigations and complex local law investigations.
• Ability to provide detailed briefs of evidence in a timely manner and to represent Council in general court proceedings.
• Demonstrated well-developed oral and written communication skills, including the ability to influence others to achieve positive outcomes and to prepare clear and concise written documentation (e.g. for later use in court proceedings).
• Ability to understand and effectively utilise current and available technology for investigations, enforcement and record-keeping.

Required Certifications & Qualifications:

• A Certificate IV in Statutory Compliance (Government) & Animal Control and Regulation And/or substantial experience working in law enforcement environment and animal control/management.
• Current Working with Children's Check
• Current driver's licence

For any enquiries, please contact Wendy Gambley on [email protected]. To apply for this position please click in the “Apply” button below.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.