We are open only to candidates from Sydney or Melbourne who have unrestricted working rights.

IQVIA is a world leading provider of information, services and technologies dedicated to advancing healthcare by driving improved decision-making. Within a rapidly evolving environment, IQVIA’s unique portfolio of data assets, research and analytical capabilities, and technology solutions enables us to make intelligent connections for our clients. We support a broad range of stakeholders across the life sciences industry, treatment providers and payers, providing insights which drive innovation and improve patient outcomes.

We are seeking a Fieldwork Manager to join the Integrated Research team at IQVIA ANZ, a premier healthcare market research provider in Australia. This team excels in offering a wide range of research solutions to an extensive client base in the MedTech, consumer health, and pharmaceutical sectors. Our core strength is our profound engagement with healthcare professionals, particularly Oncologists, which is the cornerstone of our in-depth market research.

As the lead of our customised fieldwork operations, you will drive the strategic planning and execution of field activities, ensuring the generation of high-quality data and insights that propel our research forward. You will oversee field activities from start to finish. Demonstrated experience in building relationships with diverse stakeholders, including doctors, patients, and research teams, is essential for the successful fulfillment of this role.

Qualifications:

• Experience cultivating and sustaining relationships with doctors

• Solid understanding of the life sciences and/or health service industry

• Working collaboratively within a matrix organisation to achieve team objectives

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Position Details

• Continuing | Full-Time

• Higher Education Officer Level 5 | $77,686- $85,736p.a.

• Location: Bedford Park / Kaurna Country

• View Position Description

About the Student Administration Services

Student Administration Services (SAS) provides support across the student and teaching lifecycles, from enrolments to graduation. Defined by two interconnected levels of service: the College SAS teams and the University-wide SAS teams, work collaboratively to deliver simple, timely, efficient, and innovative student administration services and advice to both students and staff.

About the Role

The Student Administration Services team is growing in the world of Exams, Achievement and Graduations, and has a brand-new opening for a dynamic Administration Officer: Exams, Achievement and Graduations.

This exciting opportunity will contribute to the planning and delivery of student-centred support services across the student lifecycle, from enrolments through to graduations.  You will be responsible for the administration and support of a range of enrolment, assessment and graduation services across the University, and will assist with event management and operational support of examination and graduation events.

In collaboration with a supportive team, you will be responsible for:

• Responding to a wide range of routine to complex queries from stakeholders (including students, parents, University staff and external organisations) and provide high quality customer support and advice on policy and operational matters relating to student administration support services.

• Coordinating and/or assisting with the university wide administration of a range of complex activities relating to student administration services, including but not limited to:

• results entry, assessment, and examination support;

• prizes and awards processes;

• completions, degree conferral and graduations support (including the coordination and provision of transcript and testamur services for ceremonies and Absentia conferrals); and

• assisting with the set-up of venues and running of University examination and graduation events.

About You

The successful candidate will be a dynamic and self-motivated individual, with the ability to use their own initiative and judgment to solve problems and meet critical deadlines, especially during peak times.  The Administration Officer will hit the ground running and demonstrate the ability to foster positive relationships and provide high quality customer service to internal and external stakeholders.

As the Administration Officer: Exams, Achievement and Graduations, you will also demonstrate:

• Completion of a degree or equivalent combination of relevant experience and/or education/training.

• Experience in assisting with the organisation of large-scale events.

• The ability to communicate in a professional manner with students and staff at all levels across a range of channels, e.g. face to face, telephone, email, social media.

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

• 17% Superannuation + salary packaging options

• Flexible working arrangements

• Wide range of professional development activities and services

• We embrace diversity and promote equity and inclusion for all students and staff

• Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Prescribed Conditions for Employment

• A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

• Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy 

How to Apply and Information

• You are required to submit Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description.

• For more information regarding this position, please contact Shanelle Galea

• Please see here for our Reconciliation Action Plan

• Please see here for our Indigenous Workforce Strategy

Certification

Applications to be submitted before 10.00pm:

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.