Position Details
Continuing | Full-Time
Higher Education Officer Level 5 | $77,686- $85,736p.a.
Location: Bedford Park / Kaurna Country
About the Student Administration Services
Student Administration Services (SAS) provides support across the student and teaching lifecycles, from enrolments to graduation. Defined by two interconnected levels of service: the College SAS teams and the University-wide SAS teams, work collaboratively to deliver simple, timely, efficient, and innovative student administration services and advice to both students and staff.
About the Role
The Student Administration Services team is growing in the world of Exams, Achievement and Graduations, and has a brand-new opening for a dynamic Administration Officer: Exams, Achievement and Graduations.
This exciting opportunity will contribute to the planning and delivery of student-centred support services across the student lifecycle, from enrolments through to graduations. You will be responsible for the administration and support of a range of enrolment, assessment and graduation services across the University, and will assist with event management and operational support of examination and graduation events.
In collaboration with a supportive team, you will be responsible for:
Responding to a wide range of routine to complex queries from stakeholders (including students, parents, University staff and external organisations) and provide high quality customer support and advice on policy and operational matters relating to student administration support services.
Coordinating and/or assisting with the university wide administration of a range of complex activities relating to student administration services, including but not limited to:
results entry, assessment, and examination support;
prizes and awards processes;
completions, degree conferral and graduations support (including the coordination and provision of transcript and testamur services for ceremonies and Absentia conferrals); and
assisting with the set-up of venues and running of University examination and graduation events.
About You
The successful candidate will be a dynamic and self-motivated individual, with the ability to use their own initiative and judgment to solve problems and meet critical deadlines, especially during peak times. The Administration Officer will hit the ground running and demonstrate the ability to foster positive relationships and provide high quality customer service to internal and external stakeholders.
As the Administration Officer: Exams, Achievement and Graduations, you will also demonstrate:
Completion of a degree or equivalent combination of relevant experience and/or education/training.
Experience in assisting with the organisation of large-scale events.
The ability to communicate in a professional manner with students and staff at all levels across a range of channels, e.g. face to face, telephone, email, social media.
Life at Flinders
We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.
Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?
17% Superannuation + salary packaging options
Flexible working arrangements
Wide range of professional development activities and services
We embrace diversity and promote equity and inclusion for all students and staff
Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).
Our Commitment to Reconciliation and Indigenous Employment
Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.
Prescribed Conditions for Employment
A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.
Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy
How to Apply and Information
You are required to submit Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description.
For more information regarding this position, please contact Shanelle Galea
Please see here for our Reconciliation Action Plan
Please see here for our Indigenous Workforce Strategy
Certification
Applications to be submitted before 10.00pm:
26 Mar 2024At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.
Flinders. Fearless.
