Garvan’s 2030: Discoveries to Impact Strategy is designed to galvanise Garvan’s researchers, professional staff, partners, donors and community around our vision of Global leadership in discoveries to impact, and to enable us as an Institute to deliver on that vision – such that Garvan becomes an institute where research discoveries are taken through to patient impact (new treatments, tests and prevention approaches), on a global scale.The OpportunityWe currently have one Research Assistant position available and are seeking a dedicated candidate who will be responsible for planning and conducting experiments under supervision with the lab. The position will also assist with lab maintenance and upkeep of the lab supplies, equipment and procedure. The incumbent will also have close interaction with other post-doctoral scientists, PhD students and Research Assistants in the Invasion & Metastasis group, as well as with the wider Garvan community.The role will be reporting to Professor Paul Timpson (Cancer Invasion and Metastasis group).Key ResponsibilitiesKey areas of responsibility include:Conducting experiments and other duties in a timely, efficient and diligent manner to assist in the overall project progressing expeditiouslyAdopting published methods and interacting with scientists within and outside the GarvanEvaluating and applying alternative methodologies to optimise sensitivity and reproducibilityDeveloping and applying methodologies, as the need arisesInvolved in the appropriate databasing of results (the incumbent should maintain proficiency with computers)Collating and recording experimental data accurately, writing up experimental procedures and contributing to the interpretation of experimental resultsMaking recommendations to the Laboratory Head, Tumour Ecosystems Program Leads and/or Translational Science Pillar Lead about ways of improving techniques, quantitative methods and quality controlProactively and efficiently manage the administrative functions associated with lab managementOrganise resource and equipment issuesSnap shot of benefits The role is a one-year, full-time term positionwith the possibility to extend to two years, with an annual salary of up to $72,300 (dependent on experience) plus 14% superannuation and salary packaging benefits.Generous salary packaging ($15,900 for general household expenses and $2,650 for meal/entertainment expenses)Ongoing training and developmentFlexible work arrangements18 weeks paid parental leaveAdditional day’s leave as Garvan DayEmployee Assistance ProgramDiscounted Health InsuranceLifestyle discounts with our community partnersAbout YouBachelor’s Degree (Honours) in Science with First Class or equivalent related to studies which will have been undertaken in an area of science concerned with molecular biology, cellular biology, cancer biology and/or biochemistryThe willingness to do animal experimentationThe willingness to expand to, learn and use advanced technology including multiphoton microscopy, intravital imaging and advanced single-cell and subcellular microscopy techniquesHigh motivation and commitment to achieving scientific goalsExcellent time management and written skillsA high attention to details and ability to carry out high quality workThe ability to work independently after receipt of training and instructionIdeal candidates will have experience with animal studies, molecular biology, tissue culture, flow cytometry, confocal/multiphoton microscopy, intravital imaging and…

Click here to view more detail / apply for Research Assistant

When you step into a role, what do you want the purpose of the company you work for to be? How does that align with the individual purpose that motivates your ambition? As the only independent Medical Research institute in Australia focused on childhood cancer, our purpose is to translate and discover (through world class research), new treatments that will cure cancer and reduce the side effects in children and adolescents. We save & change lives. At The Children’s Cancer Institute we believe that a life should be long. Cancer cuts life short for hundreds of children every year, before they’ve even had a chance to make their mark. We aim to not only improve their quality of life, but eradicate the cause of their pain. Choose to be part of a team that will nurture your talent and grow your career, so you too can contribute to this purpose. Together, we can and we will cure all children of cancer. It’s not if. It’s when. In this position, you will play an important role into generating the best laboratory evidence to ultimately drive clinical translation of results for one of the most difficult-to-treat types of childhood cancer, called sarcoma. The position will include work on in vivo sarcoma patient-derived xenograft models, including tumour implantation, in vivo therapy experiments, post-treatment tumour analysis (eg immunohistochemistry, western blot), and survival/growth analysis. We have a range of promising drugs lined up for in vivo testing, and a very real possibility that if these drugs continue to perform well in our experiments, accelerate clinical translation. It will also involve assisting in the molecular and functional studies of sarcoma cell lines and sarcoma samples, including examining the consequences of mutations/fusions, developing functional genomic screens, test drug responses, examine (phospho)protein signal transduction pathways, and identifying potential drug targeting strategies. As our Research Assistant your purpose will be to: Set-up and work with sarcoma patient-derived xenograft (PDX) models. This will involve the subcutaneous engraftment of PDXs, monitoring, and treating via oral gavage or IP. Assist with the development and maintenance of primary sarcoma cell lines Assist with drug screens and molecular work in the sarcoma cell line models Assist with general laboratory management including contributing to ordering supplies, maintaining laboratory inventory Achieve an outstanding level of competence in all aspects of experimental work  Contribute to quality publications Be involved in professional activities Collate, organise and present experimental results Be compliant with OH&S requirements for handling of human samples and according to Institute policies Abide by privacy legislation, ethics guidelines and the legal requirements for research involving human material  To succeed you will have… Experience with in vivo mouse models/techniques is highly desirable but not essential, as training can be provided. Handling/restraint, oral…

Click here to view more detail / apply for Research Assistant

Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Sanofi, Empowering Life.About the jobWe have an exciting opportunity for a Senior Safety Associate based out of our Head Office in Sydney to join our Pharmacovigilance (PV) team on a full-time permanent basis.Our Team:We are committed to patient safety! The framework of our pharmacovigilance operating governance model consists of transversal and multidisciplinary safety governance teams comprised of empowered, senior decision-making individuals with safety, ethics, legal, scientific, medical, clinical, and regulatory skillsets.Main responsibilities:Reporting into the Country Safety Head of ANZ, you will assist with pharmacovigilance responsibilities ensuring corporate and regulatory requirements are met for products of all Sanofi entities in Australia and New Zealand. Support the Country Safety Head in the intake, processing and reporting of local Individual Case Safety Reports (ICSRs) in full compliance with local and global safety regulations as required by local Health Authorities.Contribute to the management of all safety issues related to products of all Sanofi entities in Australia and New Zealand.Prepare local risk management plans to support both new product registration and ongoing life cycle management.Assist in the oversight of key business projects such as patient programs, market research projects and management of digital assetsAssist the Country Safety Head in standard operating procedure (SOP) development and management.Assist the Country Safety Head in ensuring adherence to reporting timelines and implementing pharmacovigilance training within Sanofi Australia and New Zealand.About youTertiary qualifications in pharmacy, medicine, veterinary science or life scienceExperience in working in pharmacovigilance in the Australian pharmaceutical industryKnowledge of pharmacovigilance regulations and guidelines in Australia (TGA) and New Zealand (Medsafe)Experience working in a cross functional team environmentExcellent verbal and written communication skillsAttention to detailA team orientation and a sense of “common good” and “common purpose”Pursue progress, discover extraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!Interested? If you would like more information about this role, please reach out to Stuart Gates or click Apply.APPLICATION CLOSE DATE: 08/01/2024We look forward…

Click here to view more detail / apply for Senior Safety Associate

Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Sanofi, Empowering Life.About the jobWe have an exciting opportunity for a Senior Safety Associate based out of our Head Office in Sydney to join our Pharmacovigilance (PV) team on a full-time permanent basis.Our Team:We are committed to patient safety! The framework of our pharmacovigilance operating governance model consists of transversal and multidisciplinary safety governance teams comprised of empowered, senior decision-making individuals with safety, ethics, legal, scientific, medical, clinical, and regulatory skillsets.Main responsibilities:Reporting into the Country Safety Head of ANZ, you will assist with pharmacovigilance responsibilities ensuring corporate and regulatory requirements are met for products of all Sanofi entities in Australia and New Zealand. Support the Country Safety Head in the intake, processing and reporting of local Individual Case Safety Reports (ICSRs) in full compliance with local and global safety regulations as required by local Health Authorities.Contribute to the management of all safety issues related to products of all Sanofi entities in Australia and New Zealand.Prepare local risk management plans to support both new product registration and ongoing life cycle management.Assist in the oversight of key business projects such as patient programs, market research projects and management of digital assetsAssist the Country Safety Head in standard operating procedure (SOP) development and management.Assist the Country Safety Head in ensuring adherence to reporting timelines and implementing pharmacovigilance training within Sanofi Australia and New Zealand.About youTertiary qualifications in pharmacy, medicine, veterinary science or life scienceExperience in working in pharmacovigilance in the Australian pharmaceutical industryKnowledge of pharmacovigilance regulations and guidelines in Australia (TGA) and New Zealand (Medsafe)Experience working in a cross functional team environmentExcellent verbal and written communication skillsAttention to detailA team orientation and a sense of “common good” and “common purpose”Pursue progress, discover extraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!Interested? If you would like more information about this role, please reach out to Stuart Gates or click Apply.APPLICATION CLOSE DATE: 08/01/2024We look forward…

Click here to view more detail / apply for Senior Safety Associate

Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight Read More...

Click here to view more detail / apply for Senior Safety Associate

When you step into a role, what do you want the purpose of the company you work for to be? How does that align with the individual purpose that motivates your ambition?
As the only independent Medical Research institute in Australia focused on childhood cancer, our purpose is to translate and discover (through world class research), new treatments that will cure cancer and reduce the side effects in children and adolescents.
We save & change lives. At The Children’s Cancer Institute we believe that a life should be long. Cancer cuts life short for hundreds of children every year, before they’ve even had a chance to make their mark. We aim to not only improve their quality of life, but eradicate the cause of their pain.
Choose to be part of a team that will nurture your talent and grow your career, so you too can contribute to this purpose. Together, we can and we will cure all children of cancer. It’s not if. It’s when.
In this position, you will play an important role into generating the best laboratory evidence to ultimately drive clinical translation of results for one of the most difficult-to-treat types of childhood cancer, called sarcoma. The position will include work on in vivo sarcoma patient-derived xenograft models, including tumour implantation, in vivo therapy experiments, post-treatment tumour analysis (eg immunohistochemistry, western blot), and survival/growth analysis. We have a range of promising drugs lined up for in vivo testing, and a very real possibility that if these drugs continue to perform well in our experiments, accelerate clinical translation. It will also involve assisting in the molecular and functional studies of sarcoma cell lines and sarcoma samples, including examining the consequences of mutations/fusions, developing functional genomic screens, test drug responses, examine (phospho)protein signal transduction pathways, and identifying potential drug targeting strategies.
As our Research Assistant your purpose will be to:

Set-up and work with sarcoma patient-derived xenograft (PDX) models. This will involve the subcutaneous engraftment of PDXs, monitoring, and treating via oral gavage or IP.
Assist with the development and maintenance of primary sarcoma cell lines
Assist with drug screens and molecular work in the sarcoma cell line models
Assist with general laboratory management including contributing to ordering supplies, maintaining laboratory inventory
Achieve an outstanding level of competence in all aspects of experimental work 
Contribute to quality publications
Be involved in professional activities
Collate, organise and present experimental results
Be compliant with OH&S requirements for handling of human samples and according to Institute policies
Abide by privacy legislation, ethics guidelines and the legal requirements for research involving human material

 To succeed you will have…

Experience with in vivo mouse models/techniques is highly desirable but not essential, as training can be provided. Handling/restraint, oral gavage, and experience with subcutaneous engraftments is a big plus.
Practical experience in the conduct of molecular biology techniques (such as Western Blot, RT PCR, transfection and FACS) and cell culture techniques
Demonstrated experience in data analyses using Microsoft Excel and GraphPad Prism for basic statistical analysis
Commitment to conducting experiments involving humans, animals & GMOs under strict ethical and regulatory guidelines


Excellent listening, verbal, and written communication skills
Ability to quickly respond to situations as they arise
Excellent attention to detail
Flexible attitude to work and ability to work to deadlines
Ability to maintain confidential information


Ability to work independently and as part of a team as necessary


Experience in sarcoma biology and sarcoma cell lines is an advantage

We will support you to be your best with benefits that include but are not limited to:  

Access to our ‘FlexBEST’ program – true flexibility from day 1
Focus on employee wellbeing, including a leading EAP program, and up to 5 gifted wellbeing days off (paid) per year
Investment in leadership development and career advancement opportunities

Join a group of dedicated people in a performance-driven environment to achieve success and discover what it's like to look forward to coming to work every day and make a real difference. A detailed job description and additional information about Children's Cancer Institute can be found on our website at: https://www.ccia.org.au/careers-study . We embrace diversity and encourage applications from people from diverse backgrounds and cultures. To apply, please click the 'APPLY' link and forward both your resume AND cover letter (mandatory) clearly addressing the qualifications, experience and skills required.
Note: Applications will be reviewed prior to the closing date; which is dependent on the status of the recruitment process.



Working at Children's Cancer Institute




All staff at Children's Cancer Institute share a passion for our purpose – whether they work in research, fundraising or finance. We provide the best possible environment for our staff to develop and thrive with state-of-the-art facilities and our unwavering goal to put an end to childhood cancer.




For more information on working with us, please contact our HR Team by emailing [email protected]







Click here to register your interest



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Click here to view more detail / apply for Research Assistant

Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Sanofi, Empowering Life. About the job We have an exciting opportunity for a Senior Safety Associate based out of our Head Office in Sydney to join our Pharmacovigilance (PV) team on a full-time permanent basis. Our Team: We are committed to patient safety! The framework of our pharmacovigilance operating governance model consists of transversal and multidisciplinary safety governance teams comprised of empowered, senior decision-making individuals with safety, ethics, legal, scientific, medical, clinical, and regulatory skillsets. Main responsibilities: Reporting into the Country Safety Head of ANZ, you will assist with pharmacovigilance responsibilities ensuring corporate and regulatory requirements are met for products of all Sanofi entities in Australia and New Zealand. Support the Country Safety Head in the intake, processing and reporting of local Individual Case Safety Reports (ICSRs) in full compliance with local and global safety regulations as required by local Health Authorities. Contribute to the management of all safety issues related to products of all Sanofi entities in Australia and New Zealand. Prepare local risk management plans to support both new product registration and ongoing life cycle management. Assist in the oversight of key business projects such as patient programs, market research projects and management of digital assets Assist the Country Safety Head in standard operating procedure (SOP) development and management. Assist the Country Safety Head in ensuring adherence to reporting timelines and implementing pharmacovigilance training within Sanofi Australia and New Zealand. About you Tertiary qualifications in pharmacy, medicine, veterinary science or life science Experience in working in pharmacovigilance in the Australian pharmaceutical industry Knowledge of pharmacovigilance regulations and guidelines in Australia (TGA) and New Zealand (Medsafe) Experience working in a cross functional team environment Excellent verbal and written communication skills Attention to detail A team orientation and a sense of “common good” and “common purpose” Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com ! Interested? If you would like more information about this role, please reach out to Stuart Gates or click Apply. APPLICATION CLOSE DATE: 08/01/2024 We look forward to receiving your application. To learn more about what makes us a Global & Australian Top Employer, visit our careers page; https://www.sanofi.com.au/en/careers   LinkedIn:  https://www.linkedin.com/company/sanofi #LI-ANZ At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. Click here to view more detail / apply for Senior Safety Associate

Nine Digital is Seeking an Associate Digital Producer to join the 9Honey team and support with breaking news, generating original story ideas, research, writing, interviewing and curating content for the 9Honey website. Additionally, you will be required to source images, video and other attributes needed for on site and in social media. 

Please note shift work and weekend work may be required.

Day to day you will:

• Pitch original stories and be across breaking lifestyle, celebrity, style and parenting news 
• Write and produce six to seven lifestyle news stories a day
• Assist in the promotion of your stories, including via social media, TikTok and newsletters
• Source video and images for stories, using Photoshop to assist in image editing

Research Officer (Molecular Biology/Malaria Parasitology)

Employment Type: Full time (35 hour a week)

Duration: 1-year Fixed Term contract

Remuneration: $96K - $103K p.a. (+17% superannuation and leave loading)

Location: Kensington, NSW

The Organisation
The School of Biomedical Sciences (SBMS) within the Faculty of Medicine & Health is one of the largest teaching and research intensive Schools at UNSW. It is a vibrant School, a place of work for over 240 staff, more than 150 higher degree students, and many thousands of undergraduate students. As well as its location in the Wallace Wurth building the School is physically linked to the Mark Wainwright Analytical Centre, which includes access to advanced imaging equipment through the Katharina Gaus Light Microscopy Facility as well as flow cytometry. SBMS also maintains close linkages with the Lowy Cancer Research Centre, the Kirby Institute, the Biological Sciences Building and Single Molecule Science.

The Baum lab (www.baumlab.com) within SBMS aims to translate fundamental discoveries in parasite biology into interventions that will aid the control and eventual eradication of malaria; the lab is passionate about fundamental discovery research, point-of-care diagnostics and the long-hoped for dream of an efficacious, easy to deploy malaria vaccine.

Why this role matters

The position will provide technical and research assistance to senior research staff in activities associated with various elements of research projects, including contribution and application of knowledge in the field of molecular biology, parasitology and computational biology within the School of Biomedical Sciences, the Faculty of Medicine & Health, UNSW Sydney.

Your skills and experience:

A university degree in biological, biomedical, biotechnological or computer-science or a related discipline, or an equivalent level of knowledge gained through a combination of education, training or experience.
Direct experience in advanced molecular biology techniques (including PCR, gel electrophoresis, DNA extraction and design of primers & preferably LAMP), advanced malaria parasitology experience (including in vitro culture of malaria parasites and their interaction with mosquitoes in a lab setting) and/or direct experience of computational approaches for protein structure design and analysis (including the coding of an application of AlphaFold or other related deep learning approaches to protein structure).
Knowledge of research protocols, experimental design and planning as involved in developing research projects and reporting against milestones.
Experience working with a range of computer systems and applications, including LabArchives or other alternative data storage systems.
Demonstrated superior interpersonal communication skills to initiate and maintain effective stakeholder relationships whilst exercising discretion and confidentiality.
Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
Excellent written and verbal communication skills, with a high level of attention to detail and the ability to liaise effectively with a range of stakeholders.
Demonstrated ability to work collaboratively and productively within a team, but also to take initiative and work independently while managing competing demands.
Benefits and Culture:

UNSW offer a competitive salary and access to a plethora of UNSW-perks including:?

17% Superannuation and leave loading?
Flexible working ?
Additional 3 days of leave over the Christmas Period?
Access to lifelong learning and career development ?
Progressive HR practices?
More information on the great staff benefits and culture can be found here.

How to apply:

Please click Apply now to submit your application online. Applications should not be sent to the contact listed below.

Please provide a resume and a cover letter briefly addressing the criteria listed in the position description.

Contact (job related questions only)

Professor Jake Baum, Head of School of Biomedical Sciences

E: [email protected]

Applications close: Monday, 1st January 2024 before 11.30pm.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.

The Team
Account Managers are critical members of the Client Services department. Client Services serves as an integral team across the organization, working to build and maintain strong, long term client relationships, through seamless Onboarding, Account Management, Product Support, and Managed Services Operations.

The Role
Account managers are responsible for the end-to-end client experience for the book of clients assigned to them. They are the ultimate owners of the client and responsible for their outcomes. They are both client experts and Enfusion experts to champion their client’s success at Enfusion. Account managers will work closely with client onboarding, product support and technology to deliver value-added solutions and a world-class experience for our clients.

What You’ll Do
- Conduct quarterly meetings with clients to obtain feedback on overall satisfaction
- Manage and maintain client profile details in a centralized CRM tool which includes AUM, strategy, assets traded, end-to-end functions utilized, key stakeholders and third-party relationships
- Proactively monitor client health via scorecards and develop remediation plans when necessary
- Ensure clients are successful in meeting their goals with Enfusion and are in a referenceable state
- Conduct training for clients on software and services to ensure best utilization
- Identify upsell opportunities for new account additions and services
- Assist and remediate contract and billing related queries
- Ensure client’s BAU activities are in good order and all commitments and deliverables are being met by maintaining and reviewing daily client dashboards and closely monitoring open issues
- Act as an escalation point and subject matter expert for any client issues ensuring accurate, organized and timely resolution
- Work closely with client onboarding, product support and technology teams to deliver cohesive solutions that follow industry and system best practices
- Provide consultation on workflows and identify potential opportunities to expand relationship

What You’ll Need
- 5+ years of relevant industry experience (preferably at buy-side, sell-side, admin or competitor) or 3+ years of Enfusion platform experience
- Strong understanding of investment management workflows and operations
- Organized, motivated performer; willing to learn technical and operational competencies
- Ability to cultivate and foster strong relationships with key client stakeholders
- Capable of independently managing clients with effective written and verbal communication
- Strong collaboration & team building skillset
- Ability to manage competing priorities and competent in planning systematically
- Strong problem solver with the ability to break down problems to their core issues and develop pragmatic, workable solutions
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At Cars24 we don't just accept difference we celebrate it and support it for the benefit of our employees and customers!

Role based in Granville NSW 2142

Love cars? Love delighting customers? Hungry for results and want to make great $$ selling, while providing exceptional customer service to our amazing customers?

As the Sales Associate your biggest job will be to delight and amaze our customers when they are visiting site to test drive, or when you are delivering or picking up their car. You will be supported by an enthusiastic, energetic team of people who are also customer-first, and you will receive all the necessary training you need to succeed in this role. We are looking for people with a genuine passion for customer service first and foremost - coupled with a positive outlook, and proactive “can-do” attitude. You will need a valid driver’s license for this role and be prepared to undergo a police and background check and clearance.

Responsibilities:

• Be the “face” of Cars24 to our customers when customers book a test drive at site
• Go above and beyond to delight and amaze our customers, with a warm attitude, exceptional communication skills and a highly professional demeanor - so much so that they would want to tell their friends all about their experience with Cars24
• Be able to build trust with your customers by being timely, reliable and communicative - no problem is too hard for you.
• Liaise closely with the customer operations team to ensure the right cars are ready for inspection, and delivered on the right delivery vehicle and route, to the right person on file, with the right specifications
• Liaise closely with the customer operations team on administrative tasks and ensure all paperwork required at the point of handover is completed smoothly, with minimal hassle
• Be willing to learn how to assess a car for delivery or pick-up; we will provide training and operating protocols to guide you
• Help shape and support the development of customer-facing processes in our new business - we’re writing the playbook as we go
• Customer satisfaction metrics will be your performance indicator
• Conduct test drives with customers, and be a great listener, ask the right questions and close the sale.

What you should have:

• A hunger for success
• A customer champion outlook - you take seriously the role of being the voice of the customer within the organisation and nothing less than 100% satisfaction is good enough for you.
• You’re a solid team player working within a big organisation, who is revving to do something different and be a part of a team that will change how cars are bought and sold in Australia
• You’re aware of the highs and lows of start-up life, and are willing to be part of our journey and take on tasks that we might need your help with
• Self-starter, autonomous - you proactively own your space and can act with minimal instruction. The tenacity and commitment to take us from start-up to scale-up.
• A creative problem-solver, able to work outside of expectations and processes across the organisation to generate solutions for our customers.
• Car knowledge (nice to have) - you know the ins and outs of most makes and models (can pair a phone with a car’s infotainment system / take a customer through the ‘quirky’ features of a European car)
• You need to have a valid full driver’s license for this role
• You are flexible and are willing to work after hours and weekends, based on a rotating roster.
• Have the ability to make a sale, close a customer and see the sale through from enquiry to delivery.

What we offer in return:

• Excellent pay, and employee benefits
• $500 Wellness Allowance
• Monthly phone Allowance
• Commission based structure on performance
• Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a “can-do” attitude

Description

• Fabulous Reward and Working Conditions
• Current Valid Light Rigid Truck Licence Mandatory for this role
• Salary range 60K to 65K Base + Super
  

Love cars? Join our founding team at Cars24 where we will change the way cars are bought and sold in Australia!

As a Delivery Associate, your biggest job will be to delight our customers when you are delivering or picking up their car. You will be supported by an enthusiastic and energetic team of people. You will receive all the necessary training you need to succeed in this role. We are looking for people with a genuine passion for customer service first and foremost - coupled with a positive outlook, and proactive “can-do” attitude. You will need a valid full driver’s license for this role and be willing to drive larger delivery vehicles.

Responsibilities include:

• Delivering and picking up cars to customers in a safe and timely manner
• Proactively help resolve customer issues on the spot - no problem is too hard for you
• Be able to action and complete condition reports with precision
• Liaise closely with the customer operations team to ensure the right car is delivered on the right delivery vehicle and route, to the right person, with the right specifications
• Liaise closely with the customer operations team on administrative tasks and ensure all paperwork required at the point of handover is completed smoothly, with minimal hassle
• Conduct car inspections on regular basis.
• Be willing to learn how to assess a car for delivery or pick-up; we will provide training and operating protocols to guide you
• Customer satisfaction metrics will be your performance indicator

Requirements

• At least 1-2 years customer service experience in a well-known retail environment, where you engaged and served customers face-to-face
• You’re a solid team player working within a big organisation, who is revving to do something different and be a part of a team that will change how cars are bought and sold in Australia
• You’re aware of the highs and lows of start-up life, and are willing to be part of our journey and take on tasks that we might need your help with
• Self-starter, autonomous - you proactively own your space and can act with minimal instruction. The tenacity and commitment to take us from start-up to scale-up
• A creative problem-solver, able to work outside of expectations and processes across the organisation to generate solutions for our customers
• Car knowledge (nice to have) - you know the ins and outs of most makes and models (can pair a phone with a car’s infotainment system / take a customer through the ‘quirky’ features of a European car)
• You need to have a valid full driver’s license for this role
• You need a valid Light Rigid truck license which is mandatory for the role
• All applicants must be prepared to undergo a police and background check

Benefits

• Competitive pay: full-time salary based on experience
• Performance based bonuses, Monthly Phone allowance and more
• Career Progression
• Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a “can-do” attitude

At Cars24 we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers and our community. We are proud to be an equal opportunity employer.

About Us

The Missing Link have been operating in Australia for over 26 years with offices in both Sydney and Melbourne. With over 180+ staff, you will be joining a highly successful team which is set to grow.

Our core offerings include cyber security, hardware and software, resiliency, cloud, communications, infrastructure, consulting services and managed services.

Our Security division is one of the fastest growing Cyber Security businesses in Australia and is split into three service areas:

• Red Team (Security Consulting & Penetration Testing)
• Blue Team (Security Architecture & Engineering)
• Security Operations Centre (SOC)

We're recognised as industry leaders and accredited to the highest levels in the design, delivery, and support of the latest technologies. We partner with market-leading global and local vendors to deliver world-class business outcomes through IT transformation. Today, The Missing Link is one of the most awarded IT companies in Australia.

We have a number of focus areas and specialisation within the SOC, these are:

Defender: SOC Engineers who are responsible for the proactive management, maintenance and incidents involving security solution software and infrastructure

Hunter: SOC Analysts who conduct regular hunts through telemetry from various security solutions looking for IOCs and BIOCs

Watcher: SOC Analysts who triage and investigate alerts from various security solutions but primarily from EDR and SIEM

Responder: SOC Analysts who lead or contribute to the progression and resolution of Incident Response scenarios

A Day in the Life

The Missing Link Security Operations Centre provides 24x7 Managed Services (MS) support to our clients across a variety of sectors. Day-to-day you will be responsible for the monitoring, troubleshooting and L1 & L2 support for market-leading security technologies such as CyberArk, Fortinet, Cisco, Checkpoint, Proofpoint & more. You will also collaborate with our Security Architects, Engineers and clients to facilitate the transition from implementation project to managed service.

While most work will be supporting our clients during their hours of operation, you will also be required to assist the Senior SOC Engineers in responding to incidents. As well as working closely with our MDR Team to respond to and defend against malicious activity targeting our clients.

We believe in investing in and developing our people through a variety of training and education programs. When you first come on board, you’ll be given a structured training and development plan that is tailored to you and your previous experiences. This will include a combination of industry qualifications as well as vendor-specific certifications specific to your role.

The position can be based out of our Sydney or Melbourne offices.

Essential

• 1+ years of experience working with IT systems, networking and/or security technologies
• 0.5 - 1+ years experience working within a Managed Service Provider or similar role
• Hands-on security knowledge of Windows/Linux/Unix platforms
• Hands-on experience with one or more NGFW, EDR, PAM SWG, SEG
• Exposure to On-Prem, Virtualised and Cloud Security Technologies

• Understanding of MPLS/SD-WAN, Network Segmentation, URL Filtering and Deep Packet Inspection
• A demonstrated knowledge of IT security controls, OSI Model and TCP IP Stack
• Certifications – CompTIA Network +, Cisco CCNA or similar courses

Desirables

• 1+ Year of experience working in a NOC or as a Network Engineer

• You are self-motivated and operations focussed with a keen eye for detail. Tell us about your home network and labs you have setup
• You can demonstrate knowledge of CyberArk’s Blueprint for PAM Success
• You demonstrate an unrelenting pursuit of customer service
• Show us how you automate using PowerShell and Python
• You have COMPLETED, not started, certifications such as CompTIA Network+, Cisco CCNA or CCNP & Fortinet NSE 4.

Education / Training Requirements:

• Bachelors in IT or equivalent
• Networking Certifications: CCNP, NSE-4, PCNSE, CCSA or equivalent

Education / Training - Highly Desirable:

• Security Vendor certifications – Carbon Black, CyberArk, FireEye, Fortinet, Netskope, Proofpoint, Tenable and Zscaler.
• If the above vendor certifications are not yet held, they will be provided during the probation period.

Great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Supportive environment
• Training / mentoring programs
• Regular, fun social events
• Free breakfast, drinks and monthly BBQs
• Flexible working arrangements
• Great Bonus Structure