We are currently seeking our new Front Office Manager at hotel property- The Milton. We are looking for an experienced and enthusiastic Front Office Manager to lead the Front Office team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Responsibilities include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms.
• Maintaining professional, open and honest communication to assist guests and make accurate bookings.
• Availability to work shifts between Monday to Sunday
• Immaculate personal presentation.
• Professional interpersonal and communication skills.
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Conducting guest arrivals and departures
• Complete daily administration duties.
• Provide personalised and proactive guest service.
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting.
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

About Us

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can’t wait for you to join us.

About the Role

The Customer Service & Sales Manager (Known internally as Inside Sales Manager, Australia)  will concentrate on the sales success of the Inside Sales Team. Your focus will be to motivate and develop the regional hybrid team ensuring sales targets are exceeded on a monthly basis.  The successful candidate must also maintain a fun, culturally rich environment where people are happy to work.

What you'll be doing

People:

• Ongoing people development

• Team performance management and reporting

• Provide direction to regional management team

• Conduct Team meetings 

• Drive Company culture and values 

• Maintain an engaged and motivated sales team

• Recruitment - Review Application Assessments and Recommendations

• Performance Management of under - performing staff as required.  

• Team coaching, support, annual performance reviews

Sales Leadership 

• Ensure monthly sales targets are achieved.

• Ensure team and individual KPI’s are consistently met. 

• Management of team incentive program

• Management of Rewards Program

• Training Recommendations and Updates 

Operations    

• Workday Management

• Scheduling 

• Team Incentives Management 

• Team Engagement 

• Future planning

What do we offer you?

• Competitive salary commensurate with the role

• Competitive benefits package 

• Birthday day off

• Vacation time for you to recharge

• Enhanced Parental Leave

• Learning and growth opportunities

• Employee Resource Groups

*Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

Are you ready to take your sales career to the next level? 

As a leading supplier of premium grade architectural products, we offer a dynamic work environment where you'll have the opportunity to manage and grow key accounts, drive sales revenue, and foster strong client relationships.

If you're a motivated sales professional with a passion for exceeding targets and delivering exceptional customer satisfaction, apply now to join our team and embark on a rewarding career journey with us.

About the Company

ACL Industries, a leading multi-branch business in Australia. ACL is known for its commitment to excellence, innovation, and customer satisfaction in the Industrial Supply sector. They are seeking a skilled Financial Manager to join their dynamic team and contribute to their continued success.

Responsibilities 

Responsible for maintaining and growing existing key accounts, the Key Account Manager at ACL Industries plays a pivotal role in fostering strong client relationships and driving sales revenue.

Included in your responsibilities are: 

• Manage a portfolio of key accounts, serving as the primary point of contact, and aligning ACL products with customer requirements.
• Build strong relationships with key customers to ensure satisfaction and loyalty, nurturing connections with stakeholders within customer organizations.
• Drive sales and revenue growth within key accounts, consistently meeting or exceeding targets, and identifying opportunities for upselling and cross-selling.
• Analyze account performance metrics to identify trends and areas for improvement, developing strategies to enhance customer outcomes.
• Complete all sales reporting accurately and promptly within ACL systems, ensuring compliance with company policies and procedures.
• Understand the business needs of key accounts and align ACL equipment and consumables to meet their requirements effectively.
• Ensure adherence to the ACL sales process to drive efficient and effective sales engagements, maximizing customer value.
• Utilize analytical skills to analyze key account performance metrics, including sales revenue, profitability, and customer satisfaction, to drive data-driven decision-making.
• Establish clear and concise communication channels, both internally and externally, to facilitate seamless interactions and achieve sales objectives.
• Maintain compliance with all ACL policies and procedures, upholding standards of integrity and professionalism in all dealings.

Qualifications

• Prior experience in sales or customer service roles, preferably in industrial supply or related industries, demonstrating success in achieving sales targets and proficiency in using CRM systems.
• Alignment to core values: Hungry, Humble, Smart, projecting confidence, and portraying outstanding personal capabilities.
• Demonstrated drive, enthusiasm, and hunger for success, with the ability to effectively manage customers through the sales process, handle objections, and negotiate terms, while delivering consistent post-sales care and identifying new opportunities.
• Collaborative mindset, adept at building strong relationships with key customers and internal stakeholders, and establishing new relationships with prospects.
• Individuals must align with ACL's core values, including acting with honest intent, embracing continuous learning, demonstrating grit, serving with certainty, and fostering connected communities.
• Excellent interpersonal skills, effective collaboration with internal and external stakeholders, and a proven track record in relationship management and customer satisfaction.
• Familiarity with sales techniques such as lead generation, negotiation, and closing strategies, along with adaptability and resilience in fast-paced environments.
• Strong communication skills, both verbal and written, necessary for effective interaction with clients and team members.
• Commitment to personal and professional growth, with a proactive approach to problem-solving and a willingness to adapt to changing circumstances.

What's on Offer

• Competitive salary package of: $80,000 -100,000
• Potential to earn additional incentives based on performance, including a lucrative fast start sales incentive plan.
• Join a dynamic and rapidly growing company with a strong reputation for quality products and customer satisfaction.
• Opportunity for professional growth and development, with ongoing training and mentoring provided by experienced industry professionals.
• Be part of a supportive team environment that values collaboration, innovation, and individual contributions, offering a fulfilling and rewarding career experience.

We are looking for an experienced Sales Manager in Australia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

This is a remote position for people located in Australia.

Job Responsibilities

• Actively promote our international project in Australia;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

We are looking for an experienced Sales Manager in Australia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

This is a remote position for people located in Australia.

Job Responsibilities

• Actively promote our international project in Australia;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, leading teams, and creating a meeting place in their communities.

• Grow a successful business: drive sales leveraging your business acumen, efficiency and problem solving skills

• Our store leaders act like owners. They run their store as though it belongs to them - from developing their team, managing daily operations, creating connections to owning the financial performance

• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams

• This role is a 'hands on' and develops your leadership experience, coaching skills, coffee passion and business acumen

• Our Managers delight and uplift customers through a human connection, engaging with customers and staff and leading by example

About You

• Previous experience in store leadership roles ideally within the retail or hospitality industries

• Exposure to managing store operations and driving financial success

• Previous exposure to rostering, P&L reports and budgets

• An ability to develop teams and evoke a positive and fun working environment 

Our Partner Promise & Benefits

• 10+ week fully paid training program with ongoing 1:1 mentoring and a tailored career pathway

• Participate in our Store Leaders Incentive/Bonus Program

• Receive free coffee, discounts on shift and at all of our Starbucks Australia stores

• Enjoy the security of a permanent role with good work-life balance, a rotating roster and flexibility

• Develop your leadership skills - opportunities to open new stores or become a management trainer

• Grow and develop your passion for coffee - become a coffee master!

• Weekend & Public Holiday allowances!

Join us

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Inspire with every cup. Explore our opportunities and learn more about becoming a partner. Apply now! 

Next steps will involve uploading your CV and filling in your details. Following this, you will receive an email from Sapia.ai inviting you to complete a written chat interview.

We have an exciting new opportunity for a strong leader to join our leadership team as a Full Time Revenue Manager – Maternity Leave Contract until January 2025. 

With a hands-on approach, as the Revenue Manager you will executive our revenue management strategy as well as:

• Maximise revenue to achieve budgeted and forecasted revenue targets.
• Focus on trend recognition, demand anticipation and opportunity analysis.
• Develop and implement systems, practices and tools aimed at these revenues through balancing demand and revenue maximization techniques.
• Ensure optimal presentation and maximization of business opportunities through brand websites, 3rd party websites, CRO and GDS.

*This role offers flexible working arrangements.

Our Heartist Culture

A few of our employee tag lines are #itsgoodtobeus #feelwelcomed #feelvalued and if you look on Instagram or LinkedIn – you will see this come alive! We live by our 4 key principles:

1. People Crave Belonging
2. People Want the Real Deal
3. Every Person has a Story
4. People Hate to be Wrong

We encourage you to bring the ‘real you’ each and every day and connect with our guests and our people.

You will have the opportunity to build your own skills and expertise to reach your personal and career goals. By joining the team, you will unleash a huge array of great employee benefits. 

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

About the Role

Team Global Express (TGE) are seeking a highly motivated HSW Manager to join our team to help drive our business forward. This role will see you drive the proactive implementation and continual improvement to building a strong and positive health, safety, and wellbeing culture and to ensure compliance with all Health and Safety legislation. You will Pro-actively partner with managers and employees throughout the organisation to build, enable solutions, increase organisational capability, and deliver initiatives that continually improve our HSW culture.

What you’ll do

• Conduct governance activities, data analysis, research, and technical health and safety work for continuous improvement of the HSW management system, safety leadership, and behavioral program.
• Provide technical input for HSW planning, risk management, and management review processes, including dangerous goods and emergency preparedness.
• Assist in developing, monitoring, and reviewing the Business Health, Safety, and Wellbeing Management System and HSW Plan, ensuring employee consultation.
• Support operational management in effectively communicating HSW responsibilities to employees (including contractors).
• Follow the TGE HSW management system, utilizing policies, procedures, and programs to ensure legislative compliance and enhance safety performance and culture.
• Lead investigations of workplace incidents, near misses, and injuries, identifying causal factors and implementing preventive actions.
• Ensure legal H&S requirements are met by monitoring and updating Health and Safety documentation to reflect current legislation.

What you’ll bring

Are you a proactive, tenacious and driven safety professional within the logistics arena that is looking for a new challenge? Perhaps you have a wealth of experience within mining, FMCG, retail or heavy industry and you have been looking for an opportunity to use your safety skills in logistics? This could be the perfect role for you! As a resilient self-starter you will have a passion for safe compliance, hitting targets and a willingness to put in the hard work. If you have an open mindset to continuously develop and strive for a career at Team Global Express along with a can-do attitude this will set you apart.

Qualifications & Experience:

• Previous experience working in a high risk and or transport/logistics environment.
• Minimum Tertiary qualifications (Diploma in Work, Health and Safety) or higher.
• 5 years’ experience in a HSW leadership role
• Prior experience participating in internal audits and reporting outcomes
• ICAM Investigation Training (or equivalent investigation methodology)
• Experience in relationship management of both internal clients and external stakeholders
• Excellent working knowledge and awareness of Work Health and Safety Legislation
• Proficient computer experience in MS Word, Excel, and Outlook or equivalent
• Ability to challenge, influence, change and improve current systems, procedures, and processes 
• Experience in undertaking inspections, risk assessments and develop safe work instructions
• A strong commitment to continuously apply and influence best practice standards
• Current Australian Drivers Licence.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

First Focus is Australia's best mid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 7th year running at CloudTango dot com). We are growing fast and now have over 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions. We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership.

Duties

In this role, you will work with senior people within our client, executing and delivering the pipeline of projects demanded by their IT strategy. You will be the key liaison between our client and First Focus, ensuring that the client is receiving the services they need, delivered in a way that answer our client's business needs, while working to position First Focus to attract addition work with the client. This will require you to be able to proactively articulate solutions that First Focus can deliver that answer challenges our client is or will face.

We seek a unique person to act as an IT Manager/vCIO within one of our larger clients, owning the execution of their IT strategy and assisting to guide their IT decision making. The right person for this role must bring these non-negotiables to the table:

1. You must be able to manage stakeholder and priorities to effectively execute the projects required to pursue a strategy
2. You must be literate and capable across the spectrum of IT infrastructure in use inside mid sized businesses - cloud, virtualisation, security, UC etc
3. You must be able to demonstrate success owning and enhancing the relationship between an external service provider (in this case, First Focus) and their client
4. Your values must resonate with ours. Our values can be found on the First Focus website on the About Us page
5. You must have a driving passion for helping people understand and use technology within their business. You’ll deliver key technical advice to our customer and be their trusted advisor.

First Focus’ values are based on keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Competitive package, 100% salary, 0% commission
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor program
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Regular social events and a great team culture!

Reporting directly to the Hotel Manager, this hands-on position will see you drive the performance of Front Office Operations including Concierge, Front Desk and Night Audit.

You will:

• Ensure the smooth and efficient running of the Front Office Operations with a high level of guest service always provided.
• Be responsible for shaping a “Can do, Guest Obsessed Culture” to support the achievement of key financial indicators.
• Lead by example in all Front Office service areas and shifts ensuring your team provide a warm genuine welcome to guests, anticipate their needs, and go above and beyond to create memorable moments.
• Have a genuine passion for bringing out the best and building the capabilities of the team, enjoy being guest facing and taking the guest experience to the next level.
• Be financially aware and have a working knowledge of managing P&L performance for example via cost effective rostering.
• Lead the team by example with impeccable grooming and presentation.
• Have a passion for creating exceptional experiences for our guests.
• Understanding emergency response procedures

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.   

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments.

About the Role              

As the Client Services Manager, you will oversee the day-to-day operations of our support teams, ensuring the delivery of exceptional service to our clients. Your role involves leading, coaching, and driving the teams to meet key performance indicators (KPIs) through ongoing training, process improvements, and skill enhancement.

Additionally, you will handle client escalations, drive continuous improvement initiatives, and collaborate with stakeholders to align support strategies with client experience goals.

Other keys areas of responsibility will include:

• Lead, coach, and drive support teams to deliver exceptional service and meet KPIs;
• Manage staffing levels and ensure a high level of knowledge within the team;
• Communicate job expectations, provide feedback, and address underperformance.
• Handle client escalations effectively and maintain a comprehensive understanding of business applications.
• Identify and drive continuous improvement opportunities in the support experience;
• Act as a change leader, ensuring operational readiness and capability uplift;
• Collaborate with stakeholders to adapt the support model and align with client experience strategy.
• Produce regular reports on key metrics and monitor support tickets across departments;
• Assist in providing technical training to support teams and demonstrate excellent problem-solving skills.

About you

A customer focused, engaging and inspiring leader, you will have previous experience leading high performing teams in a contact centre environment.  You enjoy a fast-paced environment, dedicated to quality customer interactions, delivered by a highly knowledgeable team. You are comfortable managing change and underperformance and do so with a hands-on method. 

You will also bring:

• Proven track record of leading client service teams, setting goals, defining KPIs, and providing clear direction while fostering a culture of accountability;
• Ability to coach and enhance employee performance, promote team spirit, and communicate proactively to ensure inclusivity and recognise contributions effectively;
• Hands-on experience in implementing and maintaining quality assurance standards to ensure consistent service delivery excellence;
• Ability to establish strong relationships with customers, employees, and cross-functional teams, adapting communication styles to suit various audiences and managing conflicts positively;
• Strong organisational abilities with a focus on planning and execution, following established procedures to ensure customer satisfaction and service delivery efficiency.

Our Benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave.

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees.

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

If this role sounds right for you,  we invite you to apply by clicking the Apply button.  Please note you will be redirected to a Global Payments career page to submit your application. 

For further information please email kristy.ward@globalpay.com 

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruiters contact us with regards to this role. 

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

We're on a mission to become the biggest and best restaurant company in the world, with our people and culture at the heart of everything we do!

As Australia's fastest growing restaurant company, we're looking for dynamic and passionate leaders like you to join our family as part of our restaurant management team for 2 new restaurants opening mid year on Brisbane's Northside.

This ain't your average fast-food gig. From our clean fresh menu to our fresh Mexican flavours, we're all about the food at GYG. We're all about real ingredients, vibrant flavours, and a seriously fun work environment.

So what’s in it for you?

Some of our perks include:

• Above industry average pay + generous incentive program
• Great discounts on GYG meals
• Our awesome merch - everyone wants it but the only way to get it is to work with us!
• Comfortable uniforms - our team wear GYG tees/polos, jeans and sneakers
• A great culture - our restaurants are full of energy and our team like to have fun. Join us and we've got your back. We are in this together. We take care of each other - always. 
• Genuine Mexican vibes with Day of the Dead celebrations and Cinco de Mayo fiestas!
• Comprehensive training and support to set you up for success. Many of our franchisees or Hola Central (Head Office) team members started in our restaurants...this is just the beginning.

Here's what you'll be doing:

• Coaching, inspiring, and supporting your team through peak trade periods
• Making every guest love us by ensuring our team always delivers exceptional customer service, and perfect food every order, every day
• Keep things running smoothly by managing the financials and inventory

At GYG - It's up to us. The future is ours to dominate...now it's up to you - apply now to start the conversation.

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

We're on a mission to become the biggest and best restaurant company in the world, with our people and culture at the heart of everything we do!

As Australia's fastest growing restaurant company, we're looking for dynamic and passionate leaders like you to join our family as part of our restaurant management team for 2 new restaurants opening mid year on Brisbane's Northside.

This ain't your average fast-food gig. From our clean fresh menu to our fresh Mexican flavours, we're all about the food at GYG. We're all about real ingredients, vibrant flavours, and a seriously fun work environment.

So what’s in it for you?

Some of our perks include:

• Above industry average pay + generous incentive program
• Great discounts on GYG meals
• Our awesome merch - everyone wants it but the only way to get it is to work with us!
• Comfortable uniforms - our team wear GYG tees/polos, jeans and sneakers
• A great culture - our restaurants are full of energy and our team like to have fun. Join us and we've got your back. We are in this together. We take care of each other - always. 
• Genuine Mexican vibes with Day of the Dead celebrations and Cinco de Mayo fiestas!
• Comprehensive training and support to set you up for success. Many of our franchisees or Hola Central (Head Office) team members started in our restaurants...this is just the beginning.

Here's what you'll be doing:

• Coach, inspire, and support your team through peak trade periods
• Make every guest love us by ensuring our team always delivers exceptional customer service, and perfect food every order, every day
• Keep things running smoothly by supporting with the management of the financials and inventory

At GYG - It's up to us. The future is ours to dominate...now it's up to you - apply now to start the conversation.

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality. A positive demeanour, impeccable personal presentation, and the ability to greet guests with a warm "Bonjour" are essential prerequisites for this position.

This position is for an 8 month fixed-term parental leave cover and is perfect for a Front Office and Reservations specialist who can imagine themselves delving into their next opportunity to learn and grow, with potential for a future permanent position for the right candidate. 

What you will be doing:

• Maximise all sales opportunities through a strong knowledge of the hotel and facilities
• Manage all facets of group accommodation bookings, maximising occupancy, rate and guest experience
• Monitor the quality of reservations, the statistical information provided and inter-departmental communications to ensure the effectiveness of the department
• Work closely with the Sales and Events teams to execute group arrivals and movements
• Handle guest enquiries in a courteous and effective manner, following through to ensure all issues are rectified to a high level of satisfaction
• Develop effective relationships with conference clients, PCOs, hotel suppliers and other properties
• Assist the Reservations Manager in leading the team to ensure yield strategies are implemented and targets are met.