We are looking for a Lead Engineer to join our Shared Services Domain!

The Shared Services Group provides the operations, process improvement and shared core banking and technology applications that enable and support Cuscal’s business units. The portfolio of applications and technology services is large and broad, including core systems and gateways, settlement and disputes, billing, and client portals and access management. 

As the Lead Engineer, you will provide technical leadership across the activities of design, develop, test and maintenance of high-quality software to meet business and customer needs within a squad. This position is responsible for defining technical solution designs, identifying and removing technical blockers and risks, and driving good practices and standards which ensure overall software quality and outcomes. Where applicable, the role will also have people leadership responsibilities within their squad to help uplift people capabilities.

In this role you will be responsible for:

• Driving technical solution design, estimation and delivery whilst ensuring alignment with the domain architectural strategies
• Performing code reviews to ensure that solutions meet the quality standards and requirements
• Contributing to and ensure adherence to the Governance, Standards and Policies defined by the Engineering practice.
• Working with the Domain Engineer and other Lead Engineers in defining the Dev, Test and Ops practices and controls and embed these within the Team.
• Contributing to the Strategic Technical Roadmaps (0-2 years) in conjunction with the product and architecture team.
• Leading the technical discussions and decisions which come out of the Backlog grooming, solution designing and estimation sessions.
• Hire and onboard the right people for software engineering team, including defining roles and responsibilities, attracting, interviewing, and selecting the best candidates.
• Build and maintain a cohesive team that works well together, fostering a culture of collaboration and communication, encouraging knowledge sharing, and providing opportunities for effective teamwork.

What You’ll Do 

The Senior Analytics Lead reports into the Senior Manager, Business Operations and Enablement with one direct report and working cross functionally with Roadside business leaders to drive data-lead decision making. This role is integral to analysing and providing data insights across a wide range of data types, forming conclusions, and storytelling to outline complex business problems.
 

What You'll Bring 

• Experience in being able to take data and translate it to actionable insights 
• Experience in finding out the ‘why’ behind what people ask for  
• Ability to lead analytics streams within major programs  
• Experience in partnering closely with business areas to understand what’s important to them to think one step ahead 
• Strong stakeholder management skills and ability to connect the dots between functions 
• Experience in developing junior team members  
• Advance Excel and PowerPoint skills  
• Ability to work with operational, commercial and customer data  
• Experience with Tableau, GCP/Big Query, Google Analytics  
• Strong understanding of data warehousing concepts and tools 
• Proficient in think-cell  

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

Our Rehab and Return to work (RRTW) division has an exciting opportunity to join a small program team tasked with transforming our businesses across our entire lifecycle. We are currently recruiting for an experienced hands-on dynamic Communications and Change Lead for a 9-month contract. This role is integral to our program's success, focusing on crafting and executing comprehensive communication strategies, managing numerous stakeholders and adeptly managing, developing and implementing the associated changes. 

Key Responsibilities:

1. Develop and implement strategic communication plans to enhance internal and external stakeholder engagement.
2. Identify change impacts on business as a result of various program initiatives and design, develop and lead associated change initiatives, ensuring smooth transitions and effective adoption of business changes. Including development and delivery of training materials. 
3. Collaborate with cross-functional teams to gather insights and align communication strategies with business objectives.
4. Create and deliver compelling content for various platforms, including written materials, presentations, and digital channels.
5. Build and maintain strong relationships with all stakeholders, fostering a culture of open communication and transparency.
6. Analyse business readiness and adjust strategies to meet evolving needs.
7. Provide guidance and support to team members, fostering a collaborative and innovative work environment.

You'll need to have a high level of operating agility and previously worked on various complex projects, previous healthcare or insurance experience would be advantageous.

Medhealth is an equal opportunity employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic background, people from LGBTQI community, veterans, carers and indigenous Australians. 

If you are a seasoned professional ready to make a significant impact on communication and change within the healthcare sector, we invite you to join MedHealth Australia for this exciting opportunity. 

The Regional Manager is accountable for the management and oversight of service providers within the Country Network that consists of contracted and subcontracted entities, the network functions 24 hours a day, seven days per week. 
 

The position demands a high level of strategic, commercial and people leadership skills, negotiation and influencing capability, attention to detail and a desire to drive continuous improvement, all whilst safely and efficiently mobilising a large and diverse field based workforce. 
 

Within this context, the Regional Manager will drive the future vision for the network to ensure the NRMA can continue to maintain service continuity, coverage and sustainability, whilst delivering a high customer experience. 

This role will drive continuous improvement and ensure that our Customer engagement remains aligned with our aspiration to be the number one provider of Roadside Assistance in the market. 

A car and fuel card are provided for this role as it requires travel out to our country / regional service providers. This role will be covering the north / northwest areas of NSW, so you could be away for a few days at a time as required and accommodation for these trips will be provided.

What You'll Bring 

• Experience delivering outcomes aligned with the Company Values and Culture Playbook 
• Developed written and verbal communication skills 
• High degree of organization and time management 
• Previous leadership experience of a large field workforce 
• Ability to monitor and drive performance improvements and achieve operation targets 
• Pragmatic approach to delivering real world solutions 
• Resilient ability to effectively lead through a transformational landscape 
• Extensive management experience within a customer service environment 
• Combined business and commercial acumen with developed financial skills 
• Exceptional data analytical skills drive strategic planning / thinking 
• Strong negotiation and conflict resolution experience 
• Excellent interpersonal and negotiation skills to work with stakeholders, resolve differences and facilitate decision making 
• A high level communication skills with the ability to deliver messages to both executive and frontline levels confidently 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

We are seeking a highly skilled Technical QA Lead who excels in both manual and automation testing methodologies. The ideal candidate should possess strong leadership qualities to effectively manage a team of QA engineers and ensure the quality and timely delivery of our software products.

This is a Sydney based role and 2 days (Monday + Thursdays) will be based in our new Sydney CBD office. 

What the role will involve:

Leadership and Team Management:

• Lead and mentor a team of QA engineers, fostering a culture of continuous improvement and high performance.
• Provide technical guidance and support to team members, ensuring their professional growth and development.
• Coordinate with project managers, developers, and other stakeholders to prioritise testing activities and resolve issues.

Testing Strategy and Execution:

• Design and implement robust test strategies for both manual and automated testing processes.
• Oversee the creation and execution of test cases, ensuring comprehensive coverage of functional and non-functional requirements.
• Drive the adoption of automation frameworks and tools to optimise testing efficiency and effectiveness.
• Conduct thorough regression testing when necessary to validate software quality and stability.
• Hands-on involvement in testing activities, including complex scenarios and troubleshooting.
• Stay updated with industry trends, tools, and technologies related to QA and testing.
• Evaluate and recommend testing tools and frameworks that align with project requirements.