In collaboration with the Construction & Facility Team in the Sales Market Australia & New Zealand, you ensure the implementation of a comprehensive maintenance strategy that focuses on the complete store lifecycle, including investments, long-term costs, quality, sustainability, and compliance. You are responsible for managing and developing facility management suppliers and their contracts centrally for the market. This involves monitoring costs and quality to optimize processes, tools, and contracts in order to meet the required standards. 

Key responsibilities: 

• You are responsible for enabling and securing the operations of the multi-brand store portfolio by providing qualitative facility management services in a specific geographic region/area and for specific service provider. 
• You manage and coordinate all facility management suppliers for your store portfolio. 
• You collaborate with internal and external stakeholders to manage and run various projects for your store portfolio. 
• You provide customer service by acting as an internal service provider to all brands, securing a high-quality service in line with expectations on urgency. 
• Work closely with Sales Market C&F Manager to implement and execute the market facility strategy and translate into operational activities and actions in the stores. 
• Drive collaboration with other Real Estate departments as well as Brand Sales and Operations to understand business needs and plan and execute accordingly. 
• Monitor and follow up cost performance based on actual versus budget, including forecasts. 
• Create and maintain facility plans containing activities to meet requirements for stores and other properties, balancing scheduled and reactive work.

The Game Changers:

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​

Life @ AP+:

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Role:

We’re hiring a GM Architecture to join our technology team and play a pivotal role in shaping technology and architecture blueprints critical for fulfilling AP+'s strategic objectives.

This position collaborates closely with business units and stakeholders across AP+ to ensure seamless alignment and adoption of organization-wide architecture principles and policies.

Proposed Position Requirements are:

• Leading & ensuring the effective planning, development, implementation, and evaluation of major and complex projects relating to critical I&T architecture and infrastructure programs, initiatives, strategies, and frameworks.
• Providing technical leadership for the delivery of compelling digital architecture and infrastructure solutions.
• Ensuring a defined set of architecture standards are documented and adopted within the branch and across the department.
• Significantly contributing to the effective planning, management, and delivery of the I&T branch’s functions, goals, and objectives.
• Establishing and maintaining productive partnerships with external IT providers to ensure optimum allocation and utilisation of digital resources.
• Representing the department in senior-level and/or inter-agency delegations and negotiations pertaining to digital architecture and infrastructure.
• Provide architectural leadership and chair organisation-wide architecture review board ensuring the architectural and solution design decisions are thoroughly considered and aligned to the business strategic goals and objectives.

This role will also see you provide expert leadership, consultation and best practice processes when it comes to:

• Solution & Payment Architecture
• Best Practice & Compliance
• Partner & Vendor Management
• People Management

In order to be considered for this role you will need to display:

• 10+ years’ experience working in either a “Head of” or “General Manager” role with robust experience across core aspects of IT architecture within the Financial Services sector.
• Experience across multiple Architecture domains, including the implementation of Architecture in various large organisations.
• 7 years+ experience in delivering major business solutions into production within multiple project teams.
• Excellent communication skills, flexibility, team focus, and dedication to customer service.
• Solid understanding of business needs and customer focus beyond the technical/technology aspects.
• Demonstrated leadership and people management skills.

What happens next:

At AP+, we believe in the power of passion, pride, and purpose.­ Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re ready to be a game changer, please submit your application & the Talent Acquisition team will endeavour to review and notify you of the outcome within the next two weeks.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.