Are you looking to join a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service?

Are you a people person and animal obsessed? Combine your love for both on the daily!

We invite you to join the team at Greencross Tuggeranong for a rewarding and fulfilling career! Our team has a great sense of humor - we enjoy a laugh, rally as a team and ensure we are there to support each other in the good and the tough times. 

About Your New Role

• Reception duties including being the first point of contact for clients, handling client enquiries in person and over the phone, scheduling appointments, managing client accounts, admitting and discharging patients, taking payments, liaising with vets and keeping the appointment schedule running on time
• Delivering dedicated client care to all patients and owners
• Maintaining the overall hygiene of the reception and waiting room area

What you’ll bring

• Strong communication and customer service skills essential
• Previous reception/administration experience essential
• A high level of Computer literacy skills
• An enthusiastic approach to tasks with a ‘go getter’ attitude
• The ability to multi-task and work under pressure in a fast-paced environment
• Great attention to detail

What we can offer you

• A Full-Time role
• Competitive pay rate and great benefits
• A friendly team environment here to support you
• We are committed to your career development through access to continued education, ongoing mentorship and regular check-ins

If you would like to become part of the Greencross Tuggeranong team, apply today with your cover letter and resume!

We seek a Receptionist to join our national head office based in award-winning Jubilee Place in Fortitude Valley.  This is a full-time position, working from 7.30am - 4.30pm Monday to Friday.

The key responsibilities of this position include:

• Meet and greet all visitors and direct them to the appropriate staff member.
• Manage the telephone switchboard, answer and direct incoming calls and answer general inquiries from the business and public.
• Open and distribute daily incoming mail and dispatch all outgoing mail.
• Arrange courier services as required.
• Provide quality administrative support including filing, copying, binding, typing, printing, collating documents, assisting with formatting, data entry and running general errands.
• Set up and tidy meeting rooms, including arranging and collecting catering.

Veterinary Receptionist

• Casual or Permanent part-time opportunities
• An industry leading team based in the heart of Melbourne.
• Fully equipped hospital with modern facilities.

The Centre for Animal Referral and Emergency (CARE), a multi-specialist veterinary hospital located in inner Melbourne, is recruiting for an enthusiastic and team-oriented veterinary receptionist to work on a permanent full-time.

About CARE

CARE is a large 24hr multidisciplinary hospital based in Collingwood (just 3km from the CBD). The hospital is staffed with an outstanding team of emergency veterinarians and nurses, working alongside specialists in surgery, emergency & critical care, and internal medicine. Our core values are honesty, trust, fairness, teamwork, compassion, and a commitment to not only the highest standards of patient care but the health, wellbeing, and career progression of our staff.

The Position

CARE is seeking an enthusiastic and conscientious veterinary receptionist to deliver exemplary customer service to our clients. This role combines frontline hospital reception duties, administrative tasks, and telephone switchboard operations. Our veterinary receptionists must have the meticulous attention to detail required to meet CARE’s high standard of client relations, record keeping, and hygiene protocols.

The successful candidate will be self-driven, well-presented, and able to function effectively both individually and as part of a team. The role would best suit a composed, compassionate, and professional individual, who is capable of managing multiple competing priorities and working under pressure.

Prior experience in a customer service position is a requirement of the role, as is a background in the veterinary sector. Applicants must have a solid working knowledge of Microsoft Office products, and possess a very high level of written and verbal communication. Knowledge of EzyVet practice management software and medical privacy laws would be advantageous, but not essential.

Our reception team work on a rotating roster between the 3 following shifts:

• 7am-5pm
• 1pm-11pm
• 5pm-2am

The Opportunity

A career at CARE will provide the successful candidate:

• The excitement and challenges that come with our interesting and varied caseload.
• Generous remuneration, commensurate with skill level and experience.
• A friendly and welcoming team of like-minded professionals. We are a supportive family-run clinic, with an emphasis on achieving best patient outcomes.
• A workplace community that promotes employee wellbeing, satisfaction, and retention.
• Access to our Employee Assistance Program (EAP), providing free and confidential counselling on issues of work, money, family, health, and everything in between.
• Great staff amenities which include complimentary snacks, beverages, espresso coffee, and fresh fruit delivered weekly.
• Generous discounts on a range of hospital products and services
• An easy commute to work, thanks to our proximity to multimodal public transport and major arterial freeways. Secure off-street staff car parking is available.
• A centrally located workplace in one of Melbourne's most exciting lifestyle precincts.

CARE is an equal opportunity employer and we value diversity. We do not discriminate based on race, religion, gender, sexual orientation, or age. Note, the successful applicant may be required to undergo a National Police Check.

Interested? Apply now via the link below!