Zone RV, a leading Australian luxury off-road caravan manufacturer on the Sunshine Coast, is expanding its team. Committed to innovation and delivering top-notch customer service, we specialise in designing premium, lightweight vehicles. Join us in revolutionising the caravan-building industry with our cutting-edge materials and techniques.If you're ready for a new challenge and want to be part of a groundbreaking journey, apply now!Position Overview:We seek a highly motivated and detail-oriented Supply Chain / Procurement Specialist to join our dynamic team. The ideal candidate will excellent computer literacy, MRP systems, knowledge and understanding of flow line principles including how to implement best practice. You will bring your strong work ethic with ability to problem solve and lead a team, mentor others and uphold a high level of integrity and discretion. Responsibilities• Lead the procurement team and warehouse supervisor to ensure that stock is kept at a sustainable level, parts received meets quality expectations, data is recorded accurately,…

Click here to view more detail / apply for Supply Chain – Procurement Specialist

This role may be eligible for the Queensland Health Attraction Incentive. See link - Workforce Attraction Incentive Guideline Scheme About us: Rockhampton is the principal service centre, for this area with oversight for medical coverage, professional supervision of the Medical Officers and Nurse Practitioners, administration of the Mental Health Act, 2016 and support for accreditation and implementation of programs as well as acute inpatient facilities for the CQ Mental Health teams and the ECT services.  About the person: Demonstrated competence and skills in psychiatry, able to manage a wide range of presentations including across sub-specialty areas such as intellectual disability and continuing care, in community and hospital settings practicing contemporary evidence-based psychiatry. A commitment to fostering an ethical environment and a demonstrated ethical awareness in performing duties and making decisions. Strong leadership and negotiation skills to enhance working relationships with all members of the multidisciplinary team. Qualifications/Mandatory Requirements: MBBS or equivalent eligible for registration with…

Click here to view more detail / apply for Senior Staff Specialist / Staff Specialist - Psychiatry, Queensland Health

Viva Energy has an amazing opportunity for a Graduate to join our Supply Chain, Product Quality Team. In this role you will embark on an exciting journey maintaining fuel product quality from the refinery gate, through distribution to customers and beyond to the customer tank. As part of the graduate experience, you will have an opportunity to:   

• Learn about and support the team on Product Quality (PQ) Standards, Manuals and Procedures 
• Record, investigate, and action PQ incidents to ensure that they are managed in accordance with standards
• Support fuels marketing initiatives and product launches and learn about local interfaces across Engineering, Operational and Sales and Marketing teams
• Learn about adequate processes to assure the quality of the bio components, renewable fuels, alternative fuels, and the biofuels in supply chain
   

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.

About Your Role: Quality Assurance Manager

Join us as a Quality Assurance Manager and lead specialized services for bids and projects. Drive Risk Driven Quality deployment, ensuring impeccable standards across operations. Your focus includes audits, supplier quality, and aligning solutions with customer expectations and contractual needs. Join us in implementing strategic quality assurance and customer satisfaction objectives for operational excellence.

Key Responsibilities:

• Collaborating with quality heads for task execution
• Elevating, project, & bid quality continually
• Providing crucial quality advice for projects, and bids
• Nurturing strong relationships with internal/external customers
• Ensuring flawless milestone implementation
• Steering and implementing audit schedules for process and suppliers
• Defining and managing project-specific quality objectives
• Mitigating risks across all project facets

 

Skills, Qualifications & Experience:

• Engineering or related technical qualifications with 3-5 years’ experience
• Auditor qualifications and deep ISO 9001:2015 knowledge
• Proven track record in quality management, preferably in tech-driven setups
• Strong analytical, communication, and problem-solving skills
• Proficiency in ISO Management Systems and MS Office tools

Benefits @ Thales

• Competitive remuneration + Super + Bonus + Free Medical Insurance
• ThalesFlex – Hybrid work environment
• Fitness Passport Discount – Access to a network of Gyms across AUS as cheap as $14.95 P/W
• Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
• Modernised Paid Parental Leave
• Veterans Leave
• Novated Lease options
• Family support through our partnership with Parents at Work
• Personal & professional training development opportunities
• Sonder – Care & Support Partner

Good to Know

You’ll get an email acknowledgement after you’ve applied, Thales strives to provide a personalised experience for all suitable applicants.

For more information on Thales visit us @ThalesCareers on Instagram. #LI-SG1

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.

We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.

Our client is a family-owned business in western New South Wales, that is recognised as one of Australia’s top performing Agribusinesses. They pride themselves on their vision, values and quality while believing their staff make the difference.Having undergone a significate and sustainable expansion of its business in New South Wales, an opportunity for a highly motivated individuals to join its newly expanded brushed potato growing and packing operation.We are currently recruiting for experienced Irrigation Specialist, who is highly motivated, enthusiastic individual. You will report directly to the Farm Manager and be responsible for the irrigation, movement, ensuring service and repair, and troubleshooting of centre pivot and other irrigation systems. You will control all irrigation equipment and measure soil moisture to ensure it is fully functioning resulting in optimum levels.  To be considered for this role you must have the following attributes: Experience with irrigation systems, soil moisture monitoring. Centre Pivot irrigation knowledge.(centre pivot or other…

Click here to view more detail / apply for Farm Maintenance officer (irrigation Specialist ) [ Hillston, NSW]

Life at Nexia
Nexia exists to help people and enable them to grow and become successful. That’s why we partner with our people and clients to provide innovative solutions that support their journey to success. We are a firm that is sustainable, diverse and proactive, with an awesome culture: this is Nexia for You.

The Nexia Australia network, supported by global links to Nexia International provides a full-service solution to a diverse range of clients from large corporate organisations to privately owned businesses as well as high net worth individuals. The Sydney office is based in Sydney's CBD with 28 partners and 200 staff.

The opportunity
Our Audit Managers are responsible for supervising and completing audit assignments and will be the final reviewer prior to the Director review and sign off. This role will manage a team of people and work flow to ensure that work is allocated and reviewed effectively, and that team members are supported and developed appropriately.

With a team of 50 staff and 8 partners, Nexia's Audit & Assurance team are dynamic and are leading the way for the future of accounting. The successful candidate will be joining a team culture where open conversations, a desire to learn and develop will ensure a great future and career at Nexia.

Salary range starting from $120,000 inclusive of superannuation.

What we can offer you
Our philosophy is simple: great people + great clients = great firm. We appreciate that our people are our greatest asset and therefore provide a vast array of benefits in to improve our people's quality of life in and outside the office, including but not limited to:
Hybrid working arrangements including working from home and access to our flexible work policy;
Learning and development to support your career at Nexia including mentoring programs, study and membership support;
Paid parental leave benefits;
Comprehensive wellbeing program including Employee Assistance Program, flu vaccinations and health care insurance discounts, income protection services;
Financial wellbeing support including novated leasing, financial planning services and access to exclusive discounts and vouchers from leading retailers
Convenient office location near Town Hall station with Darling Harbour views;
Secondment opportunities with Nexia National/International offices;
Additional leave days;
CSR activities and events;
Wear what makes you comfortable and dress for your day; and
Sporting events and tournaments (CAANZ);
At Nexia Australia we are an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, age, sex, sexual orientation, gender identity, national origin or disability status

About you
To be successful in this role you will require:
minimum 6 years’ external auditing experience within an accountancy firm;
completed a related degree in accounting and further study (e.g. CA);
expert professional and technical skills required to demonstrate a good application of audit approach;
excellent understanding of accounting standards and reporting responsibilities, with the ability to pass this knowledge onto others;
expert in technical issues such as changes to legislation and/or its application, changes in reporting requirements, etc.;
advanced knowledge of Word, Excel, APS and audit systems (Caseware preferred);
a high standard of appearance and approach in dealing with clients;
ability to build long lasting relationships with potential and current clients;
excellent negotiation skills, with the ability to challenge ideas; and
good time management skills and ability to maximise productivity of own time.

By choosing Nexia, you can be confident you are getting the support, development opportunities and hands-on experience necessary to build and sustain a successful career within an engaging and team-orientated environment.

For more information, visit nexia.com.au.

The preferred candidate will be subject to background screening, including a Police check by Nexia or by a external third-party provider.

Reporting to the Hastings Macleay Clinical Director of Medicine, the Staff Specialist will provide contemporary, comprehensive specialist services, assist in the education role of Kempsey District Hospital and provide clinical care to patients within the Hastings Macleay Clinical Network.

Kempsey District Hospital is a 81 bed, level three facility with a level four 24-hour Emergency Department and a range of specialist services including, high dependency, general medicine, surgical day procedures, drug and alcohol, mental health, renal dialysis, rehabilitation, obstetrics and a maternity unit that births approximately 250 per annum. Additional services include physiotherapy, dietetics, social work, occupational therapy and Aboriginal health. Diagnostic services include onsite pathology, CT scans, ultrasound and general x-ray.

Kempsey, situated between Port Macquarie and Coffs Harbour, on the Macleay Valley River is surrounded by national parks and just a short drive from the pristine beaches of the Macleay Valley Coast. With a population of around 28000, there a several public and private schools, sporting and recreation facilities and shopping precincts.


To find out more and apply please visit the link below:
https://jobs.health.nsw.gov.au/mnclhd-int/jobs/staff-specialist-general-medicine-physician-apply-via-ecredential-244158

Careers that Change Lives

Bring your talents to an industry leader in medical technology and healthcare solutions. Medtronic is a market leader in Diabetes devices and you can be proud to sell the most advanced medical technologies that we have been researching and developing in the Australian market for over 30 years. Our expanding portfolio delivers measurable clinical and economic value – and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in sales that changes lives.

A Day in the Life


As Sr. Clinical Specialist promotes defined products and clinical support to Certified Product Trainers (CPT) and Allied Health, In conjunction with the Regional Sales Manager (RSM), Clinical Specialist Manager (CSM) and Territory Manager (TM). The specialist undertake clinical activities that contribute to achieving FY AOP within the specified territory and region.

Using your strong interpersonal and collaboration skills you will work closely with the clinical specialist team in NSW to passionately promote and sell our products in the public sector to nurse educators and endocrinologists and to certified product trainers in the private sector both virtually and face to face. Successfully delivering against sales targets and strategy will require you to be commercially astute, resilient and self-driven. 'Hands on' patient contact and the ability to work on campaigns with fast paced technology make this role fulfilling as you get the opportunity to see how our devices change people lives.


Responsibilities:


• Strives to understand customer needs and provides credible alternatives that effect mutually beneficial
• outcomes for both the customer and Medtronic.
• Establishes and fosters relationships with key opinion leaders and other key customers.
• Provides comprehensive clinical and technical training for CPTs, Allied Health Professionals particularly
• CDEs, patients and their care givers.
• Focuses on effecting positive and life changing health outcomes for patients with diabetes.
• Ensures timely follow-up and prompt resolution to customer/patient technical and product issues, including
• after-hours support when needed.
• At all times communicates with customers and patients in a polite and professional manner.
• Supports the RSM, CSM and TM business development strategies and quarterly account plans
• Drives activities that promote the broader adoptions and acceptance of the Business Units Product Portfolio
• via workshops, PIEs and other educational activities.
• Supports the RSM and CSM with education programs targeting the product training needs of the State
• Diabetes Australia organisations.
• Supports the launch of new products in line with National Marketing/Launch plans.
• Actively supports the TM by reinforcing the current sales messages with customers at every opportunity.
• Supports the sales activities of the TM by ensuring the local availability of resources, like demo equipment

Must Haves
• Bachelors’ degree required
• Minimum of 5 years of relevant experience and complete knowledge of company products and services
• Several jurisdictions across Australia have established mandatory requirements for healthcare workers and others working in health care settings to be vaccinated with at least two doses of a COVID-19 vaccine. To be eligible to apply and be considered for this role, Medtronic Australasia requires candidates to meet the conditions of the relevant and current Government directions (including Public Health Orders). The successful candidate will be required to provide evidence of vaccination before an appointment.

Nice to Haves

Your Answer
Is this the position you were waiting for? Then please apply directly via the apply button!

We Offer
In our 5th Tenet of our Mission we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success.
Also, a competitive package is of course part of that. We offer a competitive salary and benefits package to all our employees:

• Flexible working environment;
• Annual Incentive Plan % depending on company results;
• Pension scheme and group discount on healthcare insurances
• Training possibilities via Cornerstone/Harvard Manage Monitor/GetAbstract
• Employee Assistance Program and Recognize! (our global recognition program)

About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Medtronic has been servicing Australia and New Zealand since 1973. We are a Best Place to Work in Australia and certified a Great Place to Work in both Australia and New Zealand. Medtronic was named by LinkedIn as a top company in Australia in 2021. We have also been recognized by the AFR on their ‘Most Innovative Companies List’ in 2019 and 2020.
Learn more about working at Medtronic: https://www.medtronic.com/au-en/about/careers.html

We’re looking for a results-driven Senior Campaign Specialist to join our ANZ marketing team on a 14 month contract.

In this role, you’ll generate a qualified sales pipeline and increase brand awareness by delivering targeted marketing campaigns across digital, email, social, web, events, media, direct mail, and more.

You’ll also partner closely with colleagues in marketing, sales, customer success, solutions engineer in ANZ, marketing support teams at EMEA and US HQ in Carpinteria, CA, plus external agencies. 

This role reports to our Head of Marketing, ANZ, and is based out of our Sydney office. We’re looking for candidates to join us immediately.  

What you’ll do:

• Plan and deliver omni-channel campaigns and tactical programs to key target accounts and personas that generate qualified sales pipeline through the buyer journey
• Monitor marketing and sales funnel metrics and implement measures that optimize conversion rates at each stage of the buyer journey
• Manage digital media across multiple channels, including paid social, display advertising, content syndication, and account-based marketing (ABM)
• Execute email marketing programs, virtual events, webinars, and field events
• Write briefs for creative production and media plans for digital media teams
• Support the development of effective marketing content and assets, with a focus on telling our customers’ stories
• Build tight relationships with sales, ensuring campaign enablement, creation of sales tools, and regular tracking of campaign engagement in top accounts
• Support the creation of scalable, repeatable campaign playbooks, with the ability to customize 
• Run A/B tests and optimize specific campaign elements for better performance

What we're looking for:

• 5+ years of proven multi-channel B2B demand generation / campaign marketing experience, with software/SaaS being preferable 
• Very strong written and verbal communication skills with a knack for creative storytelling and great attention to detail
• Very strong project management skills with the ability to multi-task and complete projects flawlessly under tight project deadlines
• Demonstration of tight marketing and sales alignment and comfortable working with senior management and sales teams
• Experience assisting in the successful organization and coordination of trade shows or market-facing events
• Proven success creating and executing integrated marketing campaigns for large accounts using tactics that include web, digital advertising, PPC, content marketing, third-party media, SEO, Social (Facebook, LinkedIn, Twitter, etc.), as well as direct mail, webinars, and events
• Familiarity with core marketing tools: CRM (Salesforce), marketing automation tools (Marketo), engagement tools (Drift), ABM (Demandbase), tracking and analytics tools (Tableau, Google Analytics, Adobe Analytics) to assess campaign effectiveness 
• Outstanding problem-solving and analytical capabilities as the basis for ABM planning and optimisation
• Self-starter that enjoys fast-paced, and often ambiguous working environments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments

About You

You enjoy learning and thrive in fast paced customer centric environment. You are a team player and appreciate and practice transparency in the workplace. You work well in a team as well as autonomously and are eager to dive in and learn new things. 

You will also bring:

• Experience in a customer focused position;
• Strong communication skills (written & verbal) with the ability to work with a wide range of people;
• A passion for educating customers and solving problems;
• Understanding of a quick moving environment;
• High attention to detail and the desire to learn new technology and systems;
• Ability to think outside of the box and solve problems quickly and effectively.

About the Role

We are seeking driven, energetic and customer centric individuals to join our Support Team! We support both new and existing Eway and Ezidebit customers with a range of enquires and are a pivotal part of our customer’s journey. Working with a small team, in an open planned office environment, you’ll deliver outstanding customer service experiences, with an emphasis on customer loyalty. 

Your key responsibilities will include:

• Managing and actioning incoming calls, chats and emails from business to business customers in a timely and effective manner;
• Responding, investigating and resolving questions and queries from clients;
• Maintaining client data and ensuring its integrity;
• Identifying issues and trends that are affecting our clients and escalating appropriately to ensure timely resolution.

Our Benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave.

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees.

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

If this role sounds right for your, please APPLY NOW by submitting your CV. 

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Full time: Marketing Specialist in a well-established Digital Marketing Agency with a variety of clientele.

Employer: Wired Marketing Group Pty Ltd ACN 605 335 886 trading as Media Booth.

The Opportunity:

Media Booth has a position available for a Marketing Specialist to be responsible for all our client’s social media & content creation demands. If you want a great place to work and have a proven track record in digital marketing, social media management, and copywriting skills, we'd love to hear from you!

As a Social Media & Content Coordinator, your activities will include, but are not limited to:

· Plan and organise high-quality social media content that informs, entertains, and converts, aligning with our client's strategy, tone, and style across platforms such as Instagram, TikTok, Facebook, and LinkedIn, aimed at reaching target markets, generating consumer awareness, and effectively promoting the attributes of goods and services.

· Creating and editing graphics and video content using tools such as Canva, Adobe Photoshop, CapCut, and others, ensuring they align with the time and objectives constraints of our client's marketing strategies and guidelines.

· Building and maintaining a content library, including user-generated content and influencer material.

· Analysing client pages to understand consumer patterns and preferences, interpreting, and predicting trends to craft compelling content.

· Designing and developing email marketing campaigns using platforms like MailChimp and Pipedrive for sales and brand awareness-focused campaigns.

· Website updates using WordPress and creating articles/news for clients' websites when required to update the audience and promote events and sales.

· Opportunities to be exposed to all aspects of Digital Marketing by working with a turnkey Digital Agency.

About Media Booth

We are a full in-house Digital Marketing Agency located on the Gold Coast. We are a positive team that takes care of all aspects of marketing for our clients. Not only do we offer our employees and clients an in-house green screen studio and a soundproof recording studio (perfect for podcasts and voiceovers), good quality coffee on tap, we top it off with massage chairs and snacks!

What we’re looking for:

2+ years’ experience working in social media marketing and content creation.

Bachelor’s degree in Marketing, Advertising, Communications, or a related field.

Ability to manage your own workload.

Strong spelling and grammatical skills

Experience with Photoshop, Illustrator, Canva, EDM systems and scheduling tools.

Salary: $70,000 to $80,000 plus superannuation.

Full-time position at our Ashmore office, 9am-5pm, Monday to Friday

You'll be working in a small, close-knit team. You will be encouraged to bring new ideas to our client's businesses and be able to implement strategies autonomously without the help of management.

Royal International Commerce Pty Ltd, a leading importer and distributor of fresh European food, seeks an organised and reliable Quality Assurance Manager for a full-time, permanent position.

Royal focus on B2B business relationships. Its clients are the major Australian retailers and the most important food distributors. The range counts more than 100 cheeses and type of smallgoods. These are imported mainly from Italy, France, Spain, United Kingdom, Switzerland, The Netherlands, and other European countries.

Royal prides itself for an impeccable service, accuracy, and quality. In today’s fast changing world, these skills are among the main ones to maintain a leadership position in the market.

Therefore, a deep knowledge of Food Safety Standards, Code, Certification programs and to be updated with any new legal requirement is crucial to provide proper service to all the accounts. In addition, due to nature of our business, it is also required a deep knowledge of European languages, geography, and Mediterranean’s food culture.

The Quality Assurance Manager plays a key role in the lead, creation, management, and coordination of any Food Safety activities and the Certification programs (HACCP, SQF, FICA and others) that are required by the business. The correct candidate must be able to liaise in a professional manner with external stakeholders including overseas suppliers, internal stakeholders, and major retailers to ensure Food Safety and Quality compliance.

The job requires not only a deep and up-to-date knowledge of the subjects, but also attention to details, excellent communication skills and support to all other company departments.
Core objectives include:

• Being the internal HACCP Team Leader / SQF Practitioner.
• Organising and maintain Food Safety system documentation (HACCP, SQF, FICA and other certifications).
• Assisting third party (external) audits and conducting internal audits.
• Keeping up to date the Quality Policy Manual and Forms.
• Conducting monitoring, mock recalls and reviews as required (GMP)
• Assisting QA processes during new product developments with Customers.
• Investigating and responding to Customer complaints
• Training all staff to Food safety, QA company standards and policies.
• Liaising with Governmental agencies regarding food safety compliance.
• Conducting quality inspections to product specification.
• Records, analyses and reports on products’ quality and service.
· Coordinating internal work within team members and colleagues.
· Planning and implementing corrective actions with customers and suppliers.
· Reviewing internal policy and communication flows to improve services provided.
· Reporting to other business department to identify new opportunities while responding to business expectation.

The above list is not exhaustive, and the role may change to meet the overall objectives of the company.
? At least 2 years’ experience in a position with direct report responsibilities.
? Quality assurance skills and strong problem-solving attitude.
? Tendency to improve company outcome while achieving personal and team goals.
? Degree in Food Science (preferred) or similar qualification.
? Deep knowledge of European food culture, with a strong focus in cheese and ham.
? Written and spoken professional English proficiency.
? Proactive, attentive to detail, precise, curious, and with professional manner.
? Fluent in English and at least one other languages between Italian, Spanish and French.
? Experience with ERP management systems.

· Analytical thinking
· Initiative
· Business awareness
· Strategic thinking
· Positive approach to change
· Innovative with a passion for European food.
· Fluent communication in Italian.

PERSON SPECIFICATION


· At least 2 years of experience in Quality Assurance Management in relevant industry
· Working knowledge of QA operations and standards.

· Business and service focused: committed to providing exceptional service across all channels – written, phone and face to face.

· Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.

· Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.

· Commerciality: ability to apply knowledge in a practical, commercial manner.

· Teamwork: willingness to assist and support others as required and get on with team members.

· Time management/organization: accomplish objectives effectively within time frame given and carry out administrative duties within portfolio in an efficient and timely manner.

· Professional approach (essential)
· Confident manner (essential)
· Ability to work with a variety of different personalities (essential)

This role is responsible for providing quality assurance in relation to claim assessment in line with the TAL claims quality framework and risk management principles.A key focus of this role is to promote a culture of risk management and continuous improvement by providing risk-based detective controls and insights relating to claim assessment. You may be required to lead the delivery of small to medium scale projects or well-defined tasks on major projects to enable QA remediation or continuous improvement initiatives

Regional Wellbeing and Lifestyle Specialist 

• Based at Macquarie Park, or one of the RAC Homes in your region + WFH options 
• 7 additional days off per year + NFP salary packaging + Fitness Passport 
• Join our growing Residential Aged Care, Wellbeing and Leisure Team 
• Dedicate, collaborative and support team culture 

Exciting things are happening at Catholic Healthcare! This year we’ll celebrate our 30 years in care, we now have 5000+ employees and a new opportunity for a highly motivated and experienced Regional Wellbeing and Leisure Specialist, to join the growing Regional Specialist Team. 

Reporting to the Senior Wellbeing and Leisure Manager, you will be responsible for embedding the Wellbeing Framework and Catholic Healthcare’s (CHL’s) new Model of Care, across a portfolio of Residential Aged Care (RAC) homes within a specific region, across Sydney Metro, Regional and Northern NSW. *Portfolio size will reduce with team growth in mid 2024.  

Working closely with the on site Lifestyle Coordinator/s and their teams of Lifestyle Assistants, you will coach and develop teams to support capability by delivering a range of systems and processes to improve quality and foster a culture of care and resident lifestyle choices consistent with CHL’s Operating Model and aligned to new and existing Aged Care Quality Standards. 

Your exceptional communication and interpersonal skills, coupled with your ability to build trusted partnerships with key stakeholders and your passion for wellbeing and resident focussed care, will aid your success in this autonomous role. 

Your responsibilities will include; 

• Assisting with implementation and embedding CHL Wellbeing Framework 
• Contributing to the development of a Wellbeing systems, processes and programs 
• Coaching and development of Lifestyle Coordinator/s and teams within your region 
• Monitor compliance with relevant Standards for Lifestyle/Wellbeing, Model of Care 
• Identify and appropriately manage risk to improve the lifestyle experience 
• Develop solutions to identified gaps within the home and the older person's behaviour concerns via engagement / therapeutic lens  
• Co-design and deliver education programs and in-services to improve knowledge, skills, and capability in Lifestyle/Wellbeing and Model of care initiatives 
• Onboarding and related orientation of Lifestyle Coordinators 

The ideal candidate will have an innovative approach with a keen interest in understanding industry trends and have the ability to effectively influence and educate to support positive change.   

• Degree - Social Science (Div. Therapist) and/or Cert IV in Leisure and Health 
• 5+ years' exp. Lifestyle/Wellness Coordinator position within Residential Aged Care 
• Dementia Training Australia (DTA)- Dementia Essentials Certificate  
• Demonstrated experience in development and implementation of meaningful and engaging memory support and general innovative lifestyle programs 
• People leadership experience - supporting and developing multiple teams 
• Demonstrated understanding and application of the ACQSC Quality Standards  
• Demonstrated knowledge and understanding of the key challenges faced by older people in RAC  
• Proficiency in Microsoft Office applications -Word, Excel, Publisher, PowerPoint 
• Strong documentation and written communication skills and excellent attention to detail 
• Current Australian issued driver’s licence and availability to travel  

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do. 

So, if you're looking for a role where you can make a positive and rewarding impact in a great organisation like ours within a team of down to earth and approachable professionals, then we'd love to hear from you. Apply online now. 

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an offer is made. 

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch. 

 

The main focus of this role is to provide Fuel product quality and technical support to Geelong refinery laboratory, Supply and Distribution, Manufacturing, International (Aviation and Marine), and Bulk Fuels (Retail, Commercial Fuels and LPG) businesses. This includes delivery of 2nd and 3rd level Customer Technical Support.

You will be responsible to ensure all activities are conducted and managed in accordance with agreed Health, Safety and Environment practices and procedures as outlined in the Geelong Refinery Management and Supply Chain Management

Responsibilities

• Maintain accurate and complete records of all test data, calculations and results.
• Maintain laboratory procedures and test methods
• Maintain and report on laboratory quality assurance activities
• Undertake sampling of routine and non-routine production and environmental streams and finished product tanks as required.
• Prepare calibration standards as required
• Assist with QA monitoring of laboratory activities including proficiency testing, correlation testing etc.
• Participate in internal and external audits
• Maintain Refinery PQ Risk Register
• Manage refinery PQRI (Product Quality Refinery Incidents)
• Act as a SME for refinery process changes, test runs and MOCs
• Act as the first point contact in-between Supply and refining business
• Provide non-routine investigations-testing
• Act as a focal point for all alternative fuels initiatives.

Grow your career with a global retailer as a Packaging & Product Circularity Specialist within our Sustainability team at ALDI Australia, based in Minchinbury. This is a permanent full time position.

In this role, you will join a passionate team that supports ALDI's commitment to a more sustainable future. Our Sustainability team works diligently across the breadth of our operations, setting sustainability commitments and policies in critical areas such as human rights, responsible sourcing, plastics and packaging, waste and carbon, health, and community.

The magnitude of our efforts extends beyond merely setting targets; we also bear the responsibility for reporting on all ALDI’s sustainability commitments to both the Australian and International business sectors. It's about translating our dedication to people and planet into concrete actions that align with our business objectives, shaping a more sustainable future for all.

Every day you'll play a part in making our world a better place, working alongside like-minded individuals who share your passion for driving positive change. At ALDI, your work goes beyond the role; it's about making a tangible difference in the world, a chance to contribute to something greater than ourselves.

What does the role look like? 

• Conduct research and support the Manager in making recommendations and advising the business on best practice packaging and product design, stewardship and end-of-life practices within a circular economy framework.
• Support non-technical interventions to improve packaging and product sustainability and compliance across the business; including engaging with Buying and suppliers to deliver actions and address non-compliance.
• Support the capture and management of ALDI’s packaging data to monitor compliance and improve data integrity in close partnership with data service providers and ALDI reporting teams.
• Support internal and external reporting on packaging and product circularity related initiatives.
• Support ALDI’s Communications Teams in developing ad-hoc topic-related communications and coordinate team resource updates and/or development as needed.
• Assist in the coordination of stewardship programs and identify opportunities to improve product circularity.
• Assist in the development and delivery of training to internal and external stakeholders on packaging and product circularity.
• Support engagement with relevant stakeholders including coordinating meetings, topics and tasks, and information sharing.

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role

• Enhance digital engagement though visual social media content.
• Full Time Permanent role | Melbourne | Hybrid role.
• Discounts on energy, telcos and solar plans | Access additional leave!

Internally referred to as the Digital Channels Creative Specialist, you will support the delivery of innovative and industry-leading digital content across AGL’s owned and earned channels to build and enhance AGL’s brand in line with our corporate strategy. In addition, you will be responsible for delivering digital, graphic design, animation, and video content - with a primary focus on AGL’s corporate social media channels, LinkedIn and X.

What you’ll be doing

Reporting to the Senior Manager, Digital Channels you will:

• Support our strategic goals, including telling the AGL story, and deliver compelling visual digital content that lifts our user experience, both internally and externally.
• Use animation, videography, photography, and graphic design to create innovative and engaging content which elevates our social media content.
• Manage the production of digital content from planning to production and execution.
• Support photography and videography of key communications for major external events, such as financial results, AGM, and major corporate announcements.
• Support the Digital Channels Specialist with guidance on UI design for our corporate website and intranet.
• Support the graphic design elements of digital collateral as and when required.
• Ensure all work is aligned with AGL’s brand guidelines.

About you

What you’ll bring to the table

• Experience in a digital content role, either in-house or within an agency working with a high-profile brand.
• Proven graphic design experience, including basic animation.
• Extensive experience using the Adobe Creative Suite.
• Strong understanding of UI and accessible design principles.
• Proficient photography, and video production for a digital environment.
• Understanding of best practice trends and innovation in digital content.
• Ability to collaborate and influence within a matrixed team and work with all levels of leadership.
• Ability to manage and prioritise multiple projects with strong attention to detail and accuracy.
• You are proactive, self-motivated, and a forward thinker, with a willingness to be bold in story-telling.

Please note that this role requires occasional travel to various AGL sites across Australia, including NSW, South Australia and within Victoria.

We’d love to see your application by Sunday 24 March 2024.
As part of your application, please include a link on your CV to your portfolio which showcases your experience.

Please note - unsolicited resumes from agencies will not be accepted by AGL.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Access 20 weeks of paid parental leave for the primary carer.
• Access to an additional week of recharge leave per year.
• Play an active role in our diversity & inclusion initiatives.
• Novated leasing and Electric Vehicle subscriptions.
• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on location.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Digital Marketing

The Job Role

WellPro Services is looking for Coil Tubing Specialist Technicians who will be responsible for the plant and equipment and supervising the site work crew. The technician must ensure all work is conducted in a safe and professional manner.

Key Duties & Responsibilities

* Ensure that timely follow up takes place on all HSE issues that arise through employee requests, audits and inspections, HSE/Toolbox meetings or incidents.
* Ensure reporting requirements are met for such things as incident reports, Toolbox Meeting minutes, maintenance inspections and repairs and details of pro-active safety measures (drills, JSA’s, corrective actions, etc.) in daily reports.
* Meeting with client’s representative as required to discuss HSE issues.
* Perform field testing, operate and maintain all site equipment that may include, coil tubing units, cement pumping units and associated ancillary equipment
* Troubleshooting - Organise and oversee inspections, diagnosis and maintenance of machinery. Specify and implement alternative solutions to ensure compliance with technical specifications.
* Assist the Supervisor to maintain parts and spares inventory to ensure uptime for all equipment is optimised
* Collect and analyse data and assist the Supervisor to plan and organise jobs including the procurement of site specific equipment;
* Conduct operations on site to ensure execution as per job plans;
* Implement maintenance schedules for all related equipment (including, BOP’s, trucks, pumps engines and iron);
* Train crews across;
* Supervise and direct Assistant Operators and Trainees;
* Review and quality assure job reports prior to submission to the Supervisor; and
* Perform other duties as directed

Qualifications, Certificates & Licences

* Sound oil and gas field service operations experience (CSG experience preferred);
* Coil tubing experience including oil well plug and abandonment knowledge and experience
* Solid knowledge of the operation of, and the ability to operate and maintain coiled tubing and cementing units, mud pumps, compressors, boosters, mist pumps etc;
* Knowledge of air and mud drilling;
* Good knowledge of down hole equipment and work over procedures;
* Excellent mechanical aptitude;

Skills

* Strong field technical skills essential
* High level of professionalism.
* Strong communication skills.
* Excellent organisational skills.
* Strong leadership skills.
* Excellent work ethic.
* Team building skills.
* Attention to detail.

Salary

A competitive remuneration package - $80,000 to $100,000 (commensurate with skill set and experience.)

About the Company

Founded in 2012, WellPro Services is a 100% privately Australian owned company specializing in the design and manufacture of coiled tubing and cementing equipment for the energy, resource, and mining industries.

The Job Role

WellPro Services is looking for Coil Tubing Specialist Technicians who will be responsible for the plant and equipment and supervising the site work crew. The technician must ensure all work is conducted in a safe and professional manner.

Key Duties & Responsibilities

* Ensure that timely follow up takes place on all HSE issues that arise through employee requests, audits and inspections, HSE/Toolbox meetings or incidents.
* Ensure reporting requirements are met for such things as incident reports, Toolbox Meeting minutes, maintenance inspections and repairs and details of pro-active safety measures (drills, JSA’s, corrective actions, etc.) in daily reports.
* Meeting with client’s representative as required to discuss HSE issues.
* Perform field testing, operate and maintain all site equipment that may include, coil tubing units, cement pumping units and associated ancillary equipment
* Troubleshooting - Organise and oversee inspections, diagnosis and maintenance of machinery. Specify and implement alternative solutions to ensure compliance with technical specifications.
* Assist the Supervisor to maintain parts and spares inventory to ensure uptime for all equipment is optimised
* Collect and analyse data and assist the Supervisor to plan and organise jobs including the procurement of site specific equipment;
* Conduct operations on site to ensure execution as per job plans;
* Implement maintenance schedules for all related equipment (including, BOP’s, trucks, pumps engines and iron);
* Train crews across;
* Supervise and direct Assistant Operators and Trainees;
* Review and quality assure job reports prior to submission to the Supervisor; and
* Perform other duties as directed

Qualifications, Certificates & Licences

* Sound oil and gas field service operations experience (CSG experience preferred);
* Coil tubing experience including oil well plug and abandonment knowledge and experience
* Solid knowledge of the operation of, and the ability to operate and maintain coiled tubing and cementing units, mud pumps, compressors, boosters, mist pumps etc;
* Knowledge of air and mud drilling;
* Good knowledge of down hole equipment and work over procedures;
* Excellent mechanical aptitude;

Skills

* Strong field technical skills essential
* High level of professionalism.
* Strong communication skills.
* Excellent organisational skills.
* Strong leadership skills.
* Excellent work ethic.
* Team building skills.
* Attention to detail.

Salary

A competitive remuneration package - $80,000 to $100,000 (commensurate with skill set and experience.)

About the Company

Founded in 2012, WellPro Services is a 100% privately Australian owned company specializing in the design and manufacture of coiled tubing and cementing equipment for the energy, resource, and mining industries.

Marketing Specialist
Your New Company
Launch Recruitment is an award-winning IT Recruitment Agency and we have been consistently connecting candidates with top tier clients for over 17 years.  We supply permanent and contract staff across a range of clients who are driving some of the largest IT transformation programs in Australia. We are a values driven business and truly believe that our people are our best asset. You will be part of a hard-working and highly successful team who enjoys celebrating regularly, is committed to upskilling & education and supports each other.
 
Your New Role
Location – Sydney CBD.
Salary - $80,000 - $100,000 + Super.
Full time, permanent role
This is a brilliant opportunity for a talented marketing specialist with a passion for social media to develop their career in marketing and communications. If you thrive on creativity, are eager to learn and succeed in working at a fast pace - this is the role for you!
As Marketing Specialist, your responsibilities will include:
Social media coordination across major social platforms i.e. Twitter, LinkedIn, Facebook, YouTube and Instagram
Content production for social media and website
Community management
Campaign execution, monitoring and optimisation
Collateral development
Website updates
Assisting with marketing projects
Marketing administration
 
About You
To be successful in this role, you must be able to demonstrate:
Tertiary education (Completion of relevant degree)
2 Years Marketing Experience
Excellent writing and communication skills
A high level of attention to detail
Creativity and resourcefulness
A can-do, positive attitude
Experience in content production or social media management
Strong knowledge across all Microsoft Office applications
Desirable:
Proficiency across the Adobe Creative Suite including Photoshop, Illustrator and InDesign
 
Benefits:
Supportive and high-performance culture
Training and mentoring
Creative, diverse projects
Opportunities for career growth

Our client based in Victoria is looking for a Senior Associate to work in the sterility assurance team.
Reporting into the Sterility Assurance SME, the Associate / Senior Associate, Sterility Assurance will be
responsible for the oversight and life cycle management of Sterility Assurance controls governance, validation controls and monitoring controls at the site.

Work collaboratively with the Global SA team and Local SA team to provide a
holistic microbial contamination control strategy and improvement plan at our clients
Manufacturing site.
•Ensure appropriate development, implementation and maintenance of sterility
assurance standards and processes consistent with global governance, regulatory
requirements and industry standards (quality systems, policies, procedures and
work instructions).
•Collaborate with internal and external partners for the design of best practice
sterility assurance controls for the microbial contamination control strategy and life
cycle management – to deliver on time and to the required standards and
regulatory requirements with respect to sterility assurance controls, validation and
monitoring activities as directed by the Sterility Assurance SME or Site Leader
•Support local and global capacity expansion/new projects to ensure reliable supply
for our patients
•Support regulatory document submissions, internal and external (pre-approval and
routine) GMP inspections as directed by the Sterility Assurance SME or Site
Leader.
•Responsible for the generation of the documentation (IQ/OQ/PQ documents for
microbiological method validation (sterility testing, bioburden and endotoxin),
SOPs, risk assessments, trend reports, objectionable organism review, alert and
action in house limit review etc. to ensure compliance to GMP and that required
standards are met. Ensure a harmonized appearance of all documentation across
the global network.
•Support the local site in any deviations related to microbial contamination.
•Ensure that global standards are met for best practiceTraining
•Delivery of aseptic training and processes to value stream production partners

Education A minimum of a Bachelor Degree in Microbiology/Biology life sciences or equivalent
qualification or experience.
Experience
•Demonstrated strong technical knowledge in the areas of sterility assurance of
aseptic cleanroom facilities, their processes and equipment, to include design,
validation and monitoring, life cycle management and cGMP compliance.
•Minimum +3/+5 (Associate/Senior Associate) years of experience in the
pharmaceutical manufacturing industry with direct experience in sterility assurance
of aseptic processing
•Extensive professional experience with respect to aseptic cleanrooms, processes,
equipment, validation, microbial monitoring, aseptic behaviors and gowning.
•Demonstrated experience in quality assurance and regulatory compliance with
GxP, FDA, EU and other regulatory agency guidelines.
•Experience in the manufacturing of biologics
•Direct experience executing Quality Assurance function and system within a
manufacturing and QC Microbiology/Sterility Assurance context.
•Experience in interacting with regulatory authorities including submissions and
inspections.
•Knowledge of auditing practices and procedures

Advertisement - Marketing Specialist

We’re looking to grow our Marketing team at Envirosuite to help us drive growth. Envirosuite is a growing, Australian founded, environmental intelligence company that is bringing exciting technology to the world.

We need a Marketing Specialist to help us accelerate our business across the world.

Haven’t heard of Envirosuite? Let us tell you some cool things about us:
We’re a growing Australian Stock Exchange listed company
Our purpose is to bring environmental intelligence to help industries and communities to thrive
Our EVS Omnis suite helps various sectors solve emissions challenges across air, noise, odour (yep, somebody has to do it) helping to interpret complex data in easy-to-use and impressive looking software
We’re the leader in Aviation noise management working with the likes of Heathrow, Toronto, LAX and Sydney – airports you’ve probably travelled through
We’re also working on some interesting projects like the X-59 supersonic with NASA, yes, that NASA!

At Envirosuite you’ll have the ability to make an impact in a growing, global environmental intelligence company.

Our guiding principles and values are: We’re driven by purpose | We move as one | We believe customers are the reason | We earn the trust | We challenge the now

Envirosuite is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Envirosuite is considered based on merit, qualifications, competence and talent. We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

About the role:

Reporting to the Head of Growth Marketing, the Marketing Specialist role is the perfect opportunity for a tenacious person looking to progress in their Marketing career with a company and team that is improving the way industries, communities and the environment co-exist harmoniously.
Roles and Responsibilities

Market Research: Commission and undertake market research to identify market opportunities for new and existing Envirosuite offerings.
Competitor Analysis & Research: Keep track of industry trends and competitors' marketing strategies to identify opportunities and stay ahead in the market.
Cross-functional Collaboration: Ability to work within a dynamic team of professionals who thrive on results and optimization.
Training and Technologies: Stay updated with the latest marketing trends, tools, and technologies, and continuously seek opportunities for innovation and improvement.
Analytics and Reporting: Collaborate with marketing agencies to report and analyse using tools like Google Analytics, and provide insights to guide future marketing decisions.
Reporting: Prepare regular reports and presentations to communicate the effectiveness of digital marketing efforts to marketing team and internal stakeholders.
Email Marketing: Work alongside the Marketing Operations Manager to set up programs through marketing automation to nurture leads, retain existing customers, and drive further conversions.
Digital Marketing: Assist in developing and executing a digital marketing strategy in line with overall global marketing plan.
Content Creation: Develop engaging and relevant content for various marketing channels, including websites, blogs, social media, and email campaigns.
SEO Optimisation: Work alongside marketing agencies to improve website visibility in search engine results through on-page and off-page SEO techniques.
Paid Advertising Management: Plan, implement, and optimise paid advertising campaigns on platforms like Google Ads and LinkedIn Ads, to drive brand awareness, within budget constraints.
Social Media Management: Manage and grow the company's social media presence by creating content, scheduling posts, and engaging with the audience to build brand awareness and customer engagement.
Other duties assigned to you from time to time, such as translations, events support, etc.

Qualifications / Experience / Knowledge

Bachelor's degree in Marketing, Communications, or equivalent experience.
Proven experience in marketing roles, preferably in a similar industry or sector.
Strong understanding of marketing principles and techniques.
Excellent written and verbal communication skills.
Proficiency in digital marketing tools and platforms.
Analytical skills to interpret marketing data and metrics.
Ability to work effectively in a team environment.


Salary: $74,000 - $78,000 incl super

Randstad is partnering with a well known reputable client that educates and provides a number of financial services to employers and members of the public. Our client is experiencing exciting growth and we have multiple Permanent, Full Time positions available!

These roles are a perfect blend of account management, and relationship building. We are looking for motivated candidates who enjoy building genuine relationships with clientele and have a passion for educating people on services they are passionate about.

Role overview:
Your new role will have a focus on providing innovative solutions, while educating businesses and employees around the different financial services available such as salary sacrificing and novated leasing. Your role will involve nurturing warm accounts, while taking ownership of those relationships and providing educational and knowledgeable content and conversations to employees.
In this position you will travel to your clients and present and educate the benefits available to their staff to assist with the knowledge around the services your company offers.

Key responsibilities:


Account management - nurturing warm clientele while maintaining and growing relationships
Provide exceptional customer service and education throughout the process
Attend / host seminars or educational sessions to employees and employers


What is on offer:


Competitive base salary with uncapped commission
A position that allows you to be out and about - not stuck behind a desk all day!
Permanent, Full Time role
Work from Home when your not on the road
Monday - Friday 8:30 - 5:00pm
6 weeks paid on the job training
Laptop and phone provided


What you will bring:


Previous account management experience
Previous sales experience (In field / face to face / over the phone)
Motivated and target driven in a sales environment, with rapport building, selling and influencing skills
High quality verbal and written communication skills
The confidence and warmth to present to clients
Strong communication and the ability to build strong relationships with internal and external stakeholders
Proactive and assertive individuals who are not afraid to pick up the phone
Experience with a CRM system desirable but not required
MUST have a drivers licence with no resitriction and reliable car


This is a fantastic opportunity for someone who is passionate about building relationships with clients, managing their own work flow and loves being in front of people!

Lastly, what's in it for you?

With culture being at the forefront of this organisations employee value proposition, ensuring their employees are rewarded is also just as important. Joining this team will allow you to reap the following benefits + MORE!


Competitive remuneration package + attractive and realistic OTE
Working from home
3 extra paid days between Christmas and New Year
Birthday leave - A paid day off to celebrate
Bonus $$ for every year worked within the organisation
Parental leave for ALL parents! Up to 20 weeks paid parental leave from your commencement date
Wellbeing perks - spend $295 on your health and wellness each year
Health insurance discounts
2 paid days annually to make a difference in your community


To Apply:
To apply, please submit your resume outlining your relevant experience. Alternatively, please feel free to reach out for a confidential chat to our SA Contact Centre Team, Juanita Forster [email protected] or Emily Bridgland [email protected].
Connect on Linkedin at Juanita Forster and Emily Bridgland

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Your new company Be part of Australia's leading and best regarded insurance providers that are looking at expanding their workers' compensation team due to existential growth and a willingness to improve the work-life balance of their existing workforce. They have an inclusive work culture that is built to see their employees grow and thrive within the business. This company will provide expert training to help improve your statutory knowledge within this complex insurance line. Your new role Working as a Technical Specialist you will be;

Reviewing complex long tail claims Workers Comp
Assisting with QA functions and providing analysis to assist claim
Managing relationships with key government agencies
Acting as a specialist for the wider team

What you'll need to succeed To be successful as a Technical Specialist, you will have;

At least 3-5 years in workers' compensation case management
Competency in Excel and Microsoft Office products
Have knowledge of Insurance legislation and statutory framework (PIAWE calculations)
Proven high level communication and interpersonal skills

What you'll get in return If you are successful, you will be receiving;

An above-market salary of $110k + Super + Bonus
A role working a minimum 38hrs a week, working Monday to Friday standard business hours
An opportunity to be based in Sydney or Newcastle
The opportunity to work in a dynamic and supportive environment
WFH Flexibility (2 days in office)

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to me - [email protected] or call me for a confidential discussion +61 2 8062 6187. Please click here to apply.

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Performance Manager, a full time position is now available for a Dispute Resolution Specialist to join the team based in our Melbourne, Docklands head office.

The primary purpose of this role is to support the achievement of Customer Operations key objectives through best practice complaint management to deliver sustainable resolutions to complex and escalated complaints received within the Dispute Resolution Team with a key focus on telco.

This role will require you to work directly with customers and stakeholders to resolve complex and varied complaints and issues (including working directly with external parties such as Ombudsman bodies for Energy &/or Telecommunications and distributors).

Within this role you will also be required to proactively analyse complaint trends and root cause drivers to bring the voice of customer to life with the aim of identifying and delivering initiatives to improve business efficiency, enhance customer experience, reduce customer pain points and complaint cost to serve.

                  

Key accountabilities of this role:

• Timely and accurate resolution of Ombudsman complaints requiring investigation or internal escalated complaints. This is achieved through case management ownership, accountability for timely and high-quality investigation, negotiation and putting forward sustainable solutions. 

• Build and maintain strong working relationships with your Scheme counterparts by being the point of contact for your cases, ensuring the provision of full, detailed and quality investigation responses in agreed format, calling through to conciliators prior to case submissions to talk through the outcome of the investigation, the proposed resolution, and any further information requirements within SLAs.

• Ensuring that investigations are compliant with the Ombudsman’s expectations and regulations and guidelines set out by either the Essential Services Commission, the Australian Energy Regulator for Energy or the Australian Communications and Media Authority for Telecommunications. All upgrades should be assessed for areas of improvement and compliance and challenged or fed back to the relevant business where appropriate.

• Monitoring of ageing and upgrades to ensure work is being completed within defined SLAs, along with proactive intervention and escalation of cases that threaten to fall outside SLA to ensure that customer issues are resolved as quickly as possible.

• Proactively engage and collaborate with key stakeholders to understand their business objectives; provide regular performance updates to and solicit regular feedback on performance.

• Where required, provide subject matter expertise and input into AGL process forums, projects, user acceptance testing processes pertaining to your process area/s of expertise, or formally represent the Dispute Resolution team in process and system review forums as nominated with delegated decision-making authority in these forums on behalf of the Dispute Resolution Team.

• Prompt escalation of distributor / wholesaler related issues and potential systemic issues to relevant functional areas. Ensuring risks and issues are flagged in the risk and issues registers.

• Management of operational change resulting from system, regulatory and process updates and notifications

Qualifications, key skills and experience required:

• Previous industry experience in Telco and complaints will be highly sought after

• High level of customer service and complaint management experience

• Ability to influence and negotiate outcomes Comprehensive written communication skills

• Ability to provide key insights, and use data as the basis to tell a story

• Accuracy and attention to detail, with high verbal communication skills

• Ability to work autonomously with minimal supervision

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated Resume and Cover Letter by the closing date of: midnight Monday 18th March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Finance and Accounting