The Lead Technical Specialist is responsible for leading the Technical Specialists team in providing technical advice, guidance and support to the Claims team on technical assessment and case management matters, to assist in reaching desired claims durations and outcomes in line with the terms and conditions of the policy. A key focus of the role is to optimise assessment quality within the Income Protection, Life, Trauma and TPD portfolios and support Claims Consultants to build their capability in line with the TAL claims capability and delegated authority frameworks. This includes development of processes, tools, guidelines or other resource to support assessment of the claims.

Primary Details Time Type: Full time Worker Type: Employee Customer Care Specialist Hybrid Role - 2 days in Office, 3 days from home Equal paid parental leave - with super! Insurance and retail discounts from Day 1 The opportunity Contribute to our customers' experience with QBE by delivery exceptional outcomes for all enquiries. Your new role QBE's Workers Compensation team is growing! 2024 is going to be an exciting year for QBE as we deliver high quality Workers compensation activities to our customers across 3 business divisions. Our Customer Care team is there to support all of our customers with any compliments or complaints they may have. With a solution focussed approach, our Customer Care team will actively aim to provide timely solutions and outcomes. More specifically the role will: Manage customer feedback including Customer Experience, Complaints and Service Recovery while ensuring responses provided in a timely manner at a high quality. Maintain high quality communication with customers in line with applicable industry, regulatory and internal SLA timeframes and requirements. Build and maintain relationships within QBE to deliver constructive and solutions focused feedback. Produce high quality reporting to ensure that customer feedback is communicated efficiently. About you With a background in customer service, you will bring an engaged and person-centred approach to your work. To be successful in this position, you will also bring: Previous experience in workers compensation or insurance background. Experience in a customer service or dispute resolution role. Experience in maintaining high quality reporting and administration. Ability to follow up, investigate and deliver outcomes effectively through your strong relationship building and collaborating skills. Ability to identify business problems and translate them into solutions to improve the customer experience. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 02/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Injury Management Specialist Location: Newcastle Type: Full Time, 12 month Fixed Term Contract The opportunity It's an exciting time to be joining QBE's Managed Fund Claims (Worker's Compensation). With solidified relationships and growth, our Treasury Managed Funds business is looking for an Injury Management Specialist to support our agencies and continue our high-quality service offering. Working on a diverse portfolio, our Injury Management Specialists provide crucial coaching and support to our Case Managers and Stakeholders. Your new role Provide proactive, expert injury management advice to claims staff and customers. Identify opportunities to review, develop and modify processes, procedures, standards, and guidelines in line with best practice. Comply with regulatory and legislative requirements relevant to medical and injury management intervention. Contribution to the preparation of training and policy material relating to injury, treatment, and medical management best practices. Support your team and wider business to uplift capability through means of training and coaching. About you Extensive experience in a workers' compensation claims role or"similar"role" Experience in Allied Health, Clinical, supervisory and/or workplace-based rehabilitation experience Tertiary qualifications in medical, health or a related area Broad knowledge of workers compensation laws and compliance obligations with a core focus on legislative knowledge and work capacity decisions Demonstrated experience in supporting Case Manager coaching, decision making and technical claims management. Excellent people, communication, written, and networking skills. A person-centred approach to customer service and people management. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 31/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Come join the AGS family, on this very well-known global tech brand right here in Sydney!​​​​​​

Why Allegis Global Solutions? 

AGS is a part of Allegis Group, the largest privately held staffing and workforce solutions firm in the world. We support some of the largest Fortune 500 companies globally, across several industries.   

Duties:

As a Recruitment Sourcing Specialist, you will be deployed to an Australian-grown tech giant on a 6-month assignment, where you will be working directly with their in-house Talent Acquisition team. You will recommend and execute sourcing strategies with a focus on passive talent and be an ambassador for Allegis Global Solutions and your client's brand at every interaction. You will…  

Your duties may include, but are not limited to:

• Undertaking recruitment activities with a focus on top-of-funnel sourcing for Front and Backend Core Engineers (Senior Software Engineers), as well as inbound job applications and referrals on a rotation basis.
• Understanding the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.
• Communicating recruitment trends, and market intelligence, and acting as a talent advisor to hiring managers.
• Identifying and escalating risk or compliance issues.
• Managing requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and agreed client process at all times.
• Possess excellent CX skills to ensure a positive experience.
• Providing professional advice and open and honest feedback to candidates promptly and in accordance with recruitment best practices.
• Utilising specialist market knowledge to assist with the ongoing management of pre-qualified talent pools.

Job Description Our Audit & Assurance team services play a critical role in creating and maintaining investor confidence and unlocking valuable insights into your business. The auditing world is changing - standardisation, automation, and digitalisation are the future of audit at KPMG. Questioning 'why' is the environment we encourage and where our people strive. We believe independent auditors perform the valuable role of being a trusted intermediary between the providers of business information and the users of that information. Your Opportunity Forming part of the Enterprise team this role will play a key role in Audit byBe accountable for leading and managing engagements of high-profile clients and all aspects of audit delivery, client service, and business developmentBe responsible for executing advisory-related engagementsProvide inspirational and engaging leadership to grow and develop our talent Form strong relationships with our prestigious audit clients and play a key role in the delivery of quality assurance and reporting How are you extraordinary?You like to be proud of the work you produce and are accountable and committed to owning high-profile projects.You enjoy working in the details, with a proactive attitude towards accuracy and deadlines.You actively seek out opportunities for growth, are comfortable challenging the status quo, and enjoy getting out of your comfort zone. Your Experience At KPMG, we believe diversity of thought, background, and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and our communities. To be considered for this opportunity, your qualifications, skills & experience could include:Bring a proven track record of high performance and successHave gained strong IFRS skillsExceptional problem-solving and analytical skillsHighly developed written and verbal communication skillsDemonstrated team leadership abilities.Qualifications We are looking for applicants that have relevant tertiary qualifications including a CA or CPA or equivalent, or ability to obtain a CA or CPA. Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change, and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options, and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the  Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below.

WHEREFIT is one of Australia’s fastest-growing, HR SaaS platforms that is revolutionising fitness and wellbeing employee benefits. Our mission is to help working Australians get fit, active, and healthy, and we prioritise employee wellbeing above all else.

We're a home-grown, self-funded Australian startup that is proud to have reached our current level without external investment. With plans to triple revenue and double headcount this year, we're excited to enter the next growth phase on our own terms.

Since launching in 2017, WHEREFIT has quickly grown to become a trusted wellbeing partner at over 200 of Australia’s leading employers, including Woolworths, NAB, Australia Post, Westpac, Reserve Bank of Australia, Allianz, PwC, nbn, AMEX, EY, Lendlease, and more.

Our platform helps businesses provide their employees with exclusive corporate benefits at over 1,000 leading fitness and wellbeing brands, including HelloFresh, Anytime Fitness, Adidas, F45, ICONIC Sport, Speedo, UFC Gyms, Adore Beauty, Under Armour, and more.

We believe that a healthy and active lifestyle should be accessible to all, and we are committed to making this a reality for all working Australians.

Role

We have ambitious goals to grow our business and scale our team in 2024.

As a Customer Success Specialist (Corporates), you will be responsible for delivering the best customer experience for our corporate clients. There is potential to grow with the business, with an attractive bonus package that is aligned to your personal performance and company success.

Collaborate with cross-functional teams to optimise engagement of corporate clients and their employees with our service. Lead client success initiatives to maximise subscription renewals and drive new business and upsell revenue opportunities. You will also have the opportunity to influence and shape corporate engagement strategies, crafting innovative ways to drive engagement and success.

You will be part of an exciting startup culture, working alongside talented and driven individuals, and contributing to the success of a company that is helping businesses do better for their employees. If you're ready to take your career to the next level and to make a real impact on the fitness and wellbeing of working Australians, apply to join our team today!

Responsibilities

• Assist new corporate clients with the onboarding and launch of our service across their organisation
• Build strong relationships with our corporate clients, respond to their requests and provide support across phone and email channels
• Implement account management initiatives at scale to maximise customer satisfaction, retention, renewal, and new business/upsell revenue opportunities
• Assess clients’ current level of engagement and help clients extract greater value and engagement with our service
• Proactively monitor client health and create/implement risk mitigation initiatives where necessary
• Communicate client needs and feedback back to management and the relevant teams, and suggest potential solutions
• Identify process improvement opportunities and work with cross-functional teams to address these areas effectively
• Meet client success targets and KPIs

• A positive can-do attitude and a passion for what WHEREFIT is trying to achieve
• 1+ year/s experience in client success or account management roles (preferably B2B SaaS) across phone and email channels
• Excellent presentation, written and verbal communication skills
• Strong team player with the ability to collaborate with management and cross-functional teams
• Ability to thrive in a fast-paced dynamic culture and perform under pressure
• An interest in fitness, health and wellbeing is an advantage but is not required
• Nice-to-have: experience working in a start-up environment

• Competitive remuneration package including base salary, bonuses and benefits
• Dynamic and vibrant office environment located in Fishburners, one of Australia’s leading startup co-working spaces in the Sydney Startup Hub
• Full member access to workshops and numerous learning, networking and startup community events within Fishburners and the Sydney Startup Hub (e.g. lunch and learns, Friday pitch nights, community social events such as Christmas and Halloween parties)
• Zero overtime commitment - we encourage our team to dedicate quality time to personal fitness, health and wellbeing outside of work hours
• Access to over 2,500 unique fitness and wellbeing perks on the WHEREFIT platform, and access to other retail and non-wellbeing related perks too
• Up to $1,200 annual subsidy for personal fitness/sport expenses
• Generous learning and development budget for external training courses
• Headspace premium subscription
• Monthly team lunches and social events

Primary Details Time Type: Full time Worker Type: Employee Location: Parramatta or Newcastle 12-month fixed term contract with full-time hours The opportunity An exciting opportunity has become available for a Dispute Resolution Specialist to join our thriving Customer Relations and Advocacy team. Reporting to the Senior Manager, Internal Review, the role presents a unique opportunity to contribute to QBE's success. QBE is passionate about making a difference to the lives of those injured in a motor vehicle accident and this role will see you join a high performing team responsible for the management of disputes made by customers. You, as the decision maker, will have the opportunity to deliver fair and equitable outcomes and improve the overall customer experience in this maturing CTP Reform Scheme. Your new role Manage organisational obligations and compliance in relation to the conduct of disputes under the Motor Accident Injuries Act 2017 (NSW), as well as other Regulations, Guidelines and Statutory Frameworks Exposure to disputes before the Personal Injury Commission Provide recommendations in relation to process and decision-making improvements, to enhance alignment with the Objects of the Act Review and deliver sound, timely decisions for disputes. Proactively identify systemic causes of disputes and contribute to the development of creative and beneficial solutions Foster and maintain strong stakeholder relationships, both internally and externally, including medical and allied health practitioners, rehabilitation providers, legal representatives, regulators, and cross-functionally across QBE Provide subject matter expertise and identify continuous improvement training opportunities for our business About you Experience in allied health, claims or legal background within a personal injury scheme (CTP, workers compensation, etc), and/or clinical exposure being highly advantageous Highly developed communication skills, both written and verbal, with a strong understanding and interpretation of medical terminology. Ability and initiative to make decisions and recommendations Proven ability to influence stakeholders to improve performance and achieve excellent outcomes. Proven success in driving continuous improvement initiatives, have complex problem resolution ability and business acumen. Previous experience in coaching, mentoring or developing others would be highly regarded. Solution focused individual with a resolution mindset approach About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 01/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Parramatta Permanent full-time role The opportunity This role will see you exercising a wide range of skills as part of QBE's dispute resolution process with our customers at the forefront of our mind. You will be joining a collaborative team where you will manage a portfolio of complaints in accordance with QBE's complaints management processes. Your attention to detail and commitment to improving the customer experience will also see you playing a part in identifying root causes of complaints and opportunities for improvement that would lead to a better customer outcomes. A key element of the role will involve assessing, investigating and critically analysing policies, legislation and expert evidence along with adopting a proactive, solution focused mindset to resolving customer issues. You are the final decision maker and will manage a portfolio of either External or Internal dispute resolution complaints. You will be engaging with internal and external stakeholders to manage complaint resolution requirements and outcomes - encompassing organisational, code of practice, legislative and scheme requirements. Being the final decision maker for QBE, you will be required to communicate the outcome of your decisions with customers and appropriate stakeholders demonstrating a professional and empathetic manner. Your responsibilities may also include the following: Support the delivery and execution of the Customer Relations & Advocacy strategy and business plan objectives Ensure the organisational obligations under the law and the General Insurance Code of Practice are adhered to when managing complaints and disputes Ensure organisational procedures in relation to complaints and compliance breaches are followed Provide feedback on process, product and service improvements to minimize recurrence or mitigation of issues for customer dissatisfaction Provide SME (subject matter expert) support for internal stakeholder enquiries in relation to decisions, General Insurance Code of Practice and the Insurance Contracts Act In the assessment of your complaint management obligations review and assess compliance by business units with Code of Practice and legislation Undertake timely and accurate response to all complaints and disputes, providing a fair and reasonable outcome for the customer Work collaboratively with key internal and external business stakeholders About you We are looking someone that has extensive experience within the same or a similar (Claims, Legal, Product or Underwriting) technical role and can bring with them their knowledge and passion for customer relations, advocacy and dispute resolution. Possessing the following will help ensure success in the role: Insurance or legal background is advantageous; Must have a solid understanding of risk, compliance and policy General Understanding of AFCA's expectations, approach to complaint handling, fees and determinations (if handling external complaints) Ability to problem solve and build strong relationships with customers and stakeholders Strong written and verbal communication skills, including great negotiation skills Excellent time management skills, ability to work under pressure and with pace when required Take accountability and ownership of tasks acting with integrity despite pressures and challenges Passionate about providing a gold standard service to our customers and stakeholders and ability to show high levels of empathy Solution focused individual with a resolution mindset approach Impeccable attention to detail and ability to make decisions within challenging circumstances Team player with collaborative mindset and a high level of resilience About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 01/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee National Portfolio Specialist, Target Market Determinations Location: Melbourne, Sydney or Brisbane Type: 12-month fixed term contract, full time The opportunity In this role, you will provide support to the Consumer Portfolio & Product Governance teams in the development and implementation of TMD updates for Consumer retail products to support the regulatory change project initiatives to satisfy business objectives. Your new role Assist in the implementation of project governance framework by development and delivery of regulatory change Support the project leads in preparing for and participating in project stand-ups to track progress using Agile methodology Excellent skills in personal work organisation and time management. Model high level of risk maturity in everyday behaviour Proven ability to step into problems; analyse and recommend solutions timely. Coordinate and facilitate workshops sessions Happy to talk flexible working About you Strong Technical Insurance product knowledge and drafting experience Thorough understanding of regulatory framework as it applies to general insurance Detailed understanding of key legislation monitored by ASIC Ability to draft and produce business documentation and reports with attention to detail Proven ability to step into problems; analyse and recommend solutions timely. Excellent skills in personal work organisation and time management. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

12 months FTC with a financial institution based in Melbourne CBD, 170k-180k base + super Your new company A financial institution requires an experienced Organisational Design specialist to join on a 12-month Fixed Term contract. Your new role This role will see you partner with the senior leadership team to design and implement organisational design strategies to support transformation across the business. You will be responsible for the design and implementation of target state organisation designs that align with the organisation design principle. What you'll need to succeed You must have demonstrated experience in a similar type of role completing organisational design projects from end to end. You must have designed organisational structures previously for a large organisation. You must be an expert in the Organisational Design space and be comfortable to advise best practice methodology and tools to design future state models. What you'll get in return The opportunity to continue to develop your skills in Organisational Design. Join a supportive and collaborative Organisational Design team. Make a meaningful impact by working on projects from end to end and engaging and influencing senior leaders. Earn a competitive salary package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me now on +61352268017. If this job isn't quite right for you, but you are looking for a new position, please contact me at [email protected] for a confidential discussion about your career. #2841022

Could you be our next Quality Assurance Manager?

As the Quality Assurance Manager, you will be responsible for developing and implementing strategic and tactical programs to manage assigned food categories and suppliers. Your primary goal is to ensure that McDonald's food safety and quality standards are consistently met. This role involves collaboration with internal departments, crisis management, and effective communication.

What can you expect on a day-to-day basis?

• Clearly communicate McDonald’s expectations to suppliers and establish performance criteria
• Monitor and manage designated categories to ensure compliance with McDonald’s food safety, quality, and other standards
• Ensure supplier compliance to the McDonalds Sensory standards for Core & local products
• Collaborate with McDonald’s Strategic Sourcing team to foster strong business relationships with suppliers
• Work closely with global leads to drive Food Safety & Quality improvements in designated categories
• Partner with the Menu team to provide expertise on food safety, regulatory, nutrition, and McDonald's requirements for new products
• Conduct food safety and quality validations for new products in alignment with category requirements
• Validate new equipment suitability for restaurant operations in collaboration with the equipment team
• Establish and maintain food safety systems for products and restaurant food handling in assigned categories
• Facilitate resolution of food quality issues with restaurant operations, suppliers, customer service and other departments
• Provide industry expertise on McDonald’s products, packaging, and processing

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and Discover the exciting opportunity to join our Logistics Procurement team as a Procurement Specialist located in either Braeside VIC or Port Kembla NSW.  As BlueScope continues to grow as a business, we continue to strengthen and develop our people.  We need to ensure we have the right mindsets, capabilities and skills to create and inspire smart solutions in steel to strengthen our communities for the future.

The Logistics Procurement team plays a pivotal support role to our Australian Steel Products business (ASP) as subject matter experts in the logistics domain. As an esteemed business partner, you will closely engage and collaborate with cross-functional teams including supply chain, operations, logistics, commercial and our lead teams.  Your role will be to elevate the customer experience by negotiating and executing agreements to provide the best logistics service to meet the diverse needs of our business, including service, safety and governance requirements.  These agreements will provide a sustainable platform for our businesses to deliver products to their customers with the required service levels and cost efficiency. 

You will receive an attractive salary including 14% superannuation, plus an annual bonus through our profit share plan.  Additionally, we provide hybrid working arrangements, allowing for flexibility in your work environment.

What will you do

Working with a supportive, collaborative and inclusive team, you will engage with stakeholders across all BlueScope business units developing an understanding of their logistics requirements and managing sourcing projects to help deliver great customer experiences. You will:

• lead small to medium sourcing projects ranging from contract amendments, extensions to direct negotiations and tenders across all BlueScope businesses
• proactively liaise with key stakeholders including Procurement, Operations, Finance, and Legal to ensure alignment and support to achieve the best total cost solution for our business
• manage multiple projects across multiple business divisions simultaneously
• promote the procurement culture, processes and systems that assist in value delivery to our business including EBIT improvement, cost avoidance and reducing total freight spend and costs through the supply chain
• develop contractual agreements from our templates, which deliver safe, reliable, flexible and cost effective solutions
• work collaboratively with our internal teams and our suppliers to obtain required information in a timely manner - including Scope of Work for sourcing activities
• ensure critical contractual and other information is entered into and maintained within the appropriate systems

More about you

As a self-motivated, customer-focused procurement professional, you will bring:

• effective communication skills and the ability to adjust your style to suit your audience
• ability to prioritise and multitask
• commercial and legal acumen with an understanding of commercial terms and conditions
• effective influencing and negotiation skills
• ability to listen to our customer needs and translate these into documentation to suppliers to clearly outline our requirements
• proficiency in the use MS Office suite of products

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. If we inspire you to do the work you love, will you still call it work? At EY we believe that whoever you are, your uniqueness helps us stand apart. We bring together extraordinary people, like you, to build a better working world. What's in it for you? We are seeking expressions of interest for a Manager or Senior Manager to join our Technology Risk Assurance team in our Melbourne office. You will oversee a portfolio of client SOC reporting and other IT audit engagements and manage Technology Risk Assurance professionals in the delivery of information technology control engagements. You will be responsible for driving revenue growth through the identification and conversion of new information technology risk control opportunities. What we're looking for Here's our 'wish list' but don't worry if you don't tick all the boxes. We're interested in your strengths, what you want to learn, and how far you want to go. Experience in delivering end-to-end SOC and compliance reporting (e.g. ASAE 3402 or international equivalent, SOC 1 and SOC 2). Strong understanding of SOC reporting standards, frameworks and industry better practices. Experience in the delivery of cyber security and external IT audit engagements. What we can offer you Explore how a career at EY is yours to build at www.ey.com/au/careerdevelopment Discover how, when and where you can work at www.ey.com/au/flexibility Learn about our commitment to DE&I at www.ey.com/au/diversity-inclusiveness Discover the various ways our benefits can cater to your needs, across wellness, financial wellbeing, and family-friendly policies which include 26 weeks gender neutral paid parental leave at www.ey.com/au/benefits Acknowledgement of Country EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders - past, present, and emerging. Find out more about our vision for reconciliation at www.ey.com/au/reconciliation Apply now... we're over 9,000 perspectives in Australia and we're ready to welcome yours. Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We hold a collective commitment to continue to drive an environment where all differences are valued, practices are equitable, and everyone experiences a sense of belonging- where people are inspired to team and lead inclusively in their interactions every day. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at [email protected]. Anything you tell us will be kept completely confidential. The exceptional EY experience. It's yours to build. EY | Building a better working world Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Hello and Kia Ora!

Start your game…
At Entain Australia and New Zealand as we're expanding our Personalisation journey and seeking a passionate problem solver, to play a pivotal role in our strategy for Ladbrokes & Neds. As the Personalisation Lead reporting to the Marketing Automation and Personalisation Manager, you'll manage key projects, delivering customer-focused solutions across the entire customer experience.

While experience in Personalisation is advantageous, we recognize it's a relatively new field. If you have a background in Product Management, Direct Marketing, Digital Project Management, or any role where you've acquired relevant, transferable skills, we encourage you to apply. Ultimately, we are seeking an individual with a customer-centric mindset, passionate about contributing to the strategic implementation of initiatives across all customer touchpoints.

Where and how you can work
This role is in Brisbane, Australia, (HQ). At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences.

Your day-to-day...

• Lead the development and management of an integrated, responsive, and scalable personalisation initiative to ensure we are delivering relevant communications across digital touchpoints.
• Develop plans to test new functionality and identify opportunities to leverage capabilities to meet the unique needs of our audiences.
• Identify and document opportunities, which should include a business case, a path to growth, an execution plan, and stakeholder buy-in.
• Work with the Insights & Analytics team to continually identify customer-focused, data-led opportunities.
• Present data-driven findings clearly and concisely to a variety of audiences, including senior management.
  Work with business stakeholders on the creation of new personalisation capabilities and features to be developed and tested through iterative frameworks, including product ideation & delivery, machine learning & artificial intelligence-driven segmentation and omnichannel message & offer delivery.

What you’ll bring…

• Highly personable and collaborative - you will be responsible for leading, influencing and engaging senior team members across the wider business.
• Highly organised and experienced in managing large-scale projects.
• A genuine passion for delivering the best customer experience possible.
• An ability to communicate across a wide range of topics. You pride yourself on your ability to hold your own in both technical and non-technical conversations.
• Ensures high quality of work, and relevance of the strategic and operational recommendations. You're not afraid to challenge the work in progress and the results and reorientate the approach and solution as needed.
• A keen interest in sport & racing (or at least, the data associated with it!)

Entain Lifestyle

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services.
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
• A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.

 

Who are we?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more. 

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

 

As Afterpay’s Dispute Resolutions Specialist, you’ll handle and resolve customer and merchant disputes in a fair, transparent and timely manner. The successful candidate will be the key point of contact within our Customer Service team for all escalated disputes and will be closely involved in the complaint lifecycle from escalation, to IDR and EDR.  

 

You Will:

• Investigate, manage and resolve escalated and complex customer and merchant disputes, in accordance with the complaints policy.

• Provide support to the Customer Service team for escalated complaints, where first and second level resolution team members have not been able to resolve.

• Provide input into Afterpay's Internal Dispute Resolution (IDR) responses to resolve complaints 

• Prepare detailed, logical and well explained External Dispute Resolution (EDR) responses to AFCA, other dispute resolution bodies and consumer advocacy groups 

• Prepare reporting for stakeholders on complaint volumes, complaint categories and insights for both internal and external dispute resolution.

• Analyse complaint data, report on trends to the business, and make recommendations to improve processes.

• Manage multiple dispute cases simultaneously and in an efficient manner

• Focus on providing a supportive customer experience and ensuring timely and fair outcomes are achieved

This is a part-time opportunity of 3 days a week (22.8 hours).

As an Industrial Relations Specialist at EACH you will be working closely with the HR Director and HR Operations Manager where you will play a pivotal role partnering with HR and the business to provide specialist advice and coaching on a range of Industrial Relations matters.

This role will leverage upon your deep industrial relations expertise to provide advanced industrial advice and interpretation across various legislation whilst providing recommendations that deliver commercial and practical solutions for EACH.

Based out of EACH’s head office located in Ringwood, the role is multifaceted, covering employment laws, liaising with Fairwork, employer industry groups, unions, and general interpretation of several industrial instruments, providing frameworks for change initiatives, advisory support and report writing.

In this position, having a calm methodical disposition, resilience, the ability to influence and multitask is essential. Your ability to clearly share information and learnings with the team and have an approachable attitude along with a sense of humour will also be put to good use.

• Love what you do and leave your mark
• Lead optimisation initiatives across our Last Mile operations
• 12 month contract based in Melbourne or Sydney

As a Fulfilment Specialist your role will be to define & document improvements and implement operational optimisation initiatives across Endeavour Group’s Last Mile operation. 

In this role you will work closely with multiple cross-functional teams, including Endeavour Delivery, Tech, Finance and Customer Service, to refine our processes and accelerate best practices across Endeavour.

You will monitor the progress of these initiatives and report any risks to Senior Management while maintaining highest quality standards. You will build strong relationships with various stakeholders based on trust to ensure sustainable implementation across the network.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• You will lead the design, development and implementation of business improvement solutions with the main focus being reducing delivery delays, improving operational efficiency and improving delivery customer ETA certainty.
• You will use existing project governance to enable transparent and efficient initiative delivery 
• You will successfully integrate people & technology based on best practice order fulfilment processes while adhering to relevant safety standards
• You have excellent communication skills to lead the change management plan and create effective project communication plans
• You will demonstrate your strong problem solving skills supporting our teams to identify and implement operational improvements and standards uniformly across all our teams
• You will work closely with the project leaders of other streams to ensure interdependencies are understood and any challenges addressed
• You will take learnings and successes from the proof of concept (POC) phase and implement and scale them into the broader business.
• You will lead continuous improvement in conjunction with peers and the wider Supply Chain team

Pushing the limits of what is possible

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Here, you will have freedom to grow in a world of opportunity.

Transforming mobility and delivering sustainable outcomes

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

AECOM delivers comprehensive services from creation to completion and beyond, our transportation professionals are constantly exploring new ways to navigate a challenging project.

According to Engineering news Records 2020 “Top 500 Design Firms, “AECOM is #1 in Transport globally.

We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

What will a day in this role look like:  

• Developing and implementing safety, environmental, security and accessibility policies and procedures in compliance with government regulations and industry standards.
• Collaborating with other departments and stakeholders to ensure that safety, environmental, security and accessibility considerations are integrated into all aspects of AECOM’s activities.
• ALARP/SFAIRP argument development
• Requirements Capture Verification and Validation
• RAM Analysis

#Work180

Caleb & Brown is the crypto investor’s expert partner, helping its clients navigate the complexities of investing in crypto assets with a suite of best-in-class personal brokerage, asset management, and research products.

Founded in 2016, we put personalised service, transparency, education, and consumer protection at the heart of everything we do.

Job Description

We are seeking a dynamic and results-driven Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will be responsible for overseeing and implementing a comprehensive digital marketing strategy for our global cryptocurrency brokerage and asset management businesses.

From managing social media accounts and creating engaging content to executing paid advertising campaigns, you will play a crucial role in enhancing our online presence. The ideal candidate will possess excellent project management skills, be a creative thinker, and be obsessed with building brands.

What you’ll do:

• Plan and execute digital marketing campaigns, including social media, email, and paid search (not including SEO)
• Develop, implement and manage our digital marketing strategy, tactics and calendar
• Measure and report on the performance of all digital marketing activity using analytics tools
• Work with our graphic designer to produce educational and entertaining content.
• Identify trends and insights, and optimise spend and performance based on the insights
• Brainstorm new and creative growth strategies
• End-to-end management of weekly email newsletters and other email product launches
• Represent marketing on cross-functional strategic projects
• Contribute to the overall marketing strategy

A bit about you:

• Experienced with Facebook, Twitter, LinkedIn, Instagram, YouTube and other social media best practices
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Intermediate knowledge of Google Analytics with the ability to use data to contribute to campaign optimisation
• Excellent copywriting skills with strong attention to detail for spelling, grammar, punctuation and tone
• A keen eye for design
• Demonstrable understanding of what will drive engagement and conversion
• Great interpersonal and communication skills

Requirements

• Tertiary qualifications in business, marketing and/or digital marketing
• 3+ years of experience in a social media management or digital marketing role
• Intermediate knowledge of the crypto landscape and blockchain technology
• Proficiency in Adobe suite, Canva, or Figma will be highly regarded

• Learn from a team of experienced cryptocurrency and traditional finance experts
• Ongoing training and industry development
• Awesome office location in the Silicone Valley of Australia, Cremorne
• Hybrid work arrangement after probation

Grow your career with a global retailer as a Specialist within our Quality Assurance team at ALDI Australia, based in Minchinbury. This position is an 18 months fixed-term opportunity.

Step into this role, where you'll become a key part of a team that stands as the guardians of product safety and quality for the National Buying department. Our Quality Assurance team are the watchful eyes ensuring the smooth and effective implementation of critical processes throughout the entire lifecycle of a product.

Your role will play a crucial part in ensuring that ALDI's products maintain the highest standard of quality and safety. By ensuring each product's journey from conception to our stores is seamless and up to our exacting standards, you make a real difference to our customers' experience.

What does the role look like? 

• Collaborate with key stakeholders to develop, communicate and update QA requirements in accordance with ALDI standards and legislation
• Provide technical consultancy to the wider Buying teams and ensure they are kept up to date with changing compliance requirements/standards
• Develop, review and maintain product specifications and QA requirements considering mandatory standards, industry standards and in-house requirements
• Liaise with the suppliers’ QA teams, testing laboratories and Buying teams on technical enquiries
• Work with the Buying teams and suppliers to continuously improve ALDI branded products
• Facilitate the external assessment and approval of products, its labelling, artwork and corresponding claims
• Participate in QA projects and process alternations. Support the adjustment of documentation
• Monitor complaint trends and assess products against customer complaints as required
• Use initiative to control, manage and continually improve the quality and efficiency of work in area of responsibility

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. If we inspire you to do the work you love, will you still call it work? At EY we believe that whoever you are, your uniqueness helps us stand apart. We bring together extraordinary people, like you, to build a better working world. What's in it for you? As a Senior Consultant in our Assurance service line you'll operate as a fieldwork leader to assist clients in employing proper information systems, resources, and controls to maximise efficiencies and minimize risk. You can expect to work with client personnel to analyse, evaluate, and enhance information systems facilitating the business internal control process and you'll be able to learn from and assist clients and other Assurance and Technology Risk professionals in performing information technology control engagements. What we're looking for Here's our 'wish list' but don't worry if you don't tick all the boxes. We're interested in your strengths, what you want to learn, and how far you want to go. A passion for emerging technologies and working within a team to advise clients on how to manage IT risks and accelerate performance. The ability to inspire teamwork and responsibility with engagement team members and use current technology, project management skills and tools to enhance the effectiveness of deliverables and services. Demonstrate and apply a thorough understanding of complex information systems. Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues and communicate this information to the engagement team and client management through written correspondence and verbal presentations. What we can offer you Explore how a career at EY is yours to build at www.ey.com/au/careerdevelopment Discover how, when and where you can work at www.ey.com/au/flexibility Learn about our commitment to DE&I at www.ey.com/au/diversity-inclusiveness Understand how our benefits can support you at www.ey.com/au/benefits Acknowledgement of Country EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders - past, present, and emerging. Find out more about our vision for reconciliation at www.ey.com/au/reconciliation Apply now... we're over 9,000 perspectives in Australia and we're ready to welcome yours. At EY we take inclusivity seriously, and we're committed to removing barriers and improving the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at [email protected] or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential. The minimum salary for this role is AUD 90,000 inclusive of superannuation and dependent on skills and experience. The exceptional EY experience. It's yours to build. EY | Building a better working world Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Consultants and Senior Consultants - Sustainability Assurance How do you make sure you're measuring the things that matter? At EY we believe that whoever you are, your uniqueness helps us stand apart. We bring together extraordinary people, like you, to build a better working world. We are looking for Consultants or Senior Consultants to join the team in our Melbourne, Sydney, Brisbane and Adelaide locations. What's in it for you? In the role you'll focus on non-financial assurance within the Sustainability Advisory and Reporting team to join our team across all our locations. Lead sustainability assurance teams including coaching and training team members in good sustainability disclosure, measurement and assurance practices Develop new business opportunities with leading corporates in a diverse range of industries and closely collaborate across the firm Drive the ongoing implementation and innovation of EY's non-financial assurance practices including the incorporation of firm wide technology solutions What we're looking for: Here's our 'wish list' but don't worry if you don't tick all the boxes. We're interested in your strengths, what you want to learn, and how far you want to go. Tertiary qualification, such as in commerce or business, engineering or environmental sciences, economics, social sciences, law, or organisational development Experience in non-financial assurance highly desirable, including a deep understanding of assurance processes and techniques, as well as underlying sustainability subject matter, with a strong understanding of non-financial assurance standards and frameworks such as the ASAE 3000/ ISAE 3000 Experience in financial assurance considered, including a deep understanding of assurance process and techniques, with a risk based and critical mindset Deep understanding in sustainability subject matter highly considered, including areas of environmental, social and governance factors, management approaches and leading disclosure Strong client engagement skills, including delivering clear messages verbally and strong written communication skills Excellent project management skills (including excellent time-management, problem-solving, multi-tasking and organisational abilities) What we can offer you: Explore how a career at EY is yours to build at www.ey.com/au/careerdevelopment Discover how, when and where you can work at www.ey.com/au/flexibility Learn about our commitment to DE&I at www.ey.com/au/diversity-inclusiveness Understand how our benefits can support you at www.ey.com/au/benefits Acknowledgement of Country EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders - past, present, and emerging. Find out more about our vision for reconciliation at www.ey.com/au/reconciliation Apply now... we're over 9,000 perspectives in Australia and we're ready to welcome yours. At EY we take inclusivity seriously, and we're committed to removing barriers and improving the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at [email protected] or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential. The exceptional EY experience. It's yours to build. EY | Building a better working world Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

Manager - Sustainability Assurance What if your career could have a lasting impact on you, and the World? At EY we believe that whoever you are, your uniqueness helps us stand apart. We bring together extraordinary people, like you, to build a better working world. The Opportunity We are seeking Managers to join the Climate Change and Sustainability Services team based in Melbourne, Sydney, Brisbane, and Adelaide. The EY Climate Change and Sustainability Services Team has recently been recognised by Verdantix as the global leader in Environmental, Social and Governance (ESG) consulting. Our Oceania business comprises a multidisciplinary team of more than 200 passionate professionals providing support and advice to clients across all market sectors. We are the leading sustainability consulting practice in Oceania, and work across the full spectrum of sustainability and climate change issues, including ESG strategy, outcomes measurement, climate risk and decarbonisation, work health and safety, human rights and modern slavery through advisory and assurance engagements. We have a strong focus on the technical development of our teams and developing the next generation of sustainability professionals. At EY we also walk the talk. We are carbon negative and are on-track to reach net-zero emissions by 2050. We have recently been recognised as one of the Top 100 Companies in Sustainability, and described as 'ambitious innovators' in the market. Our market leading EY Net Zero Centre brings together the firm's expertise in climate change, energy transition and organisational strategy to support our clients to decarbonise their businesses. We recognise that the ESG and decarbonisation imperatives are central to 'Building a Better Working World', and are committed to supporting our clients and communities in managing the transition Your key responsibilities Leading engagements to support organisations to identify, develop and deliver climate change strategies that address risk and opportunity. Leading business development of EY's Climate Change services in Sydney or Melbourne and achieving sales targets Building trusting relationships with EY clients and leveraging those relationships to generate business opportunities Leading the go-to-market plan for EY's climate change services, enhancing market presence in Sydney or Melbourne and supporting the execution of EY's climate change services strategy Fostering a collaborative and high performing team environment while applying technical expertise of climate change to direct project teams on delivery of EY's climate change services What we're looking for Here's our 'wish list' but don't worry if you don't tick all the boxes. We're interested in your strengths, what you want to learn, and how far you want to go. To qualify for the role, you have • Tertiary qualification, such as in engineering or environmental sciences, economics, social sciences, law, organisational development, research methods or international development • Knowledge and experience in climate and energy policy and standards, climate risk and opportunity assessment and decarbonisation strategy • Practical experience with energy and emissions reporting schemes including National Greenhouse Emissions Reporting (NGER) scheme, the Safeguard Mechanism and the Emissions Reduction Fund (ERF); as well as climate risk advisory experience such as experience with the Taskforce on Climate-related Financial Disclosure (TCFD) Framework. • Financial or non-financial assurance experience and awareness of relevant standards including those developed by the International Sustainability Standards Board (ISSB) and associated local regulation • Outstanding project and time management skills. • You will have 9 + years experience of relevant professional experience and 2+ years leadership or management experience Ideally, you'll also have Professional services/consulting Facilitating training/workshops Industry and/or government What we can offer you Explore how a career at EY is yours to build at www.ey.com/au/careerdevelopment Discover how, when and where you can work at www.ey.com/au/flexibility Learn about our commitment to DE&I at www.ey.com/au/diversity-inclusiveness Understand how our benefits can support you at www.ey.com/au/benefits Acknowledgement of Country EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders - past, present, and emerging. Find out more about our vision for reconciliation at www.ey.com/au/reconciliation Apply now... we're over 9,000 perspectives in Australia and we're ready to welcome yours. At EY we take inclusivity seriously, and we're committed to removing barriers and improving the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at [email protected] or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential. The exceptional EY experience. It's yours to build. EY | Building a better working world Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

An exciting opportunity to join the Project Management Office (PMO) have become available within the National Finance and Administration Department of ALDI Stores, based in Minchinbury. This is a permanent full time opportunity.

As a Specialist within the PMO, you will support and assist the Project Management Office (PMO) in the successful planning, execution, and completion of work across numerous PMO streams. You will play a crucial role in coordinating activities and meetings, ensuring effective communication among team members and stakeholders, and monitoring department progress.

What does the role look like?

• Facilitate effective communication and collaboration among key stakeholders and project teams through memos, work instructions, and formal proposal submissions
• Organise and facilitate meetings through scheduling, agenda preparation, minute-taking and follow-up on action items
• Ensure department documentation is accurate, up-to-date and easily accessible
• Contribute to the development and improvement of project management processes, tools, and best practices to enhance efficiency and effectiveness and provide recommendations for improvement
• Track project and department progress to identify potential risks or delays, providing updates to stakeholders through generating status reports
• Support project teams with the creation of project plans, defining project objectives, deliverables, timelines, and resource requirements including coordination and allocation of project resources
• Support the Executive Manager as required with general administrative duties

If we inspire you to do the work you love, will you still call it work? At EY we believe that whoever you are, your uniqueness helps us stand apart. We bring together extraordinary people, like you, to build a better working world. What's in it for you? We are looking for a Manager to join our Assurance team in our Adelaide office. This role provides an opportunity to take your career to the next level in a growing team and develop your leadership skills in an inclusive and diverse environment. Our clients come from a wide range of industries, and we work with them to build trust and confidence. If you love IT Audit, working for a broad range of clients and want to make an impact, come join our team. • Leading the execution of audits/ assessments of IT processes against leading practice IT risk and security frameworks and common standards (e.g. CoBIT, ITIL, ISO 27001, Sarbanes Oxley Act) • Managing teams to deliver IT Assurance/ Audit engagements - including the execution of evaluating and design of IT controls (e.g. application & IT general controls) in support of external and internal audits as well as Program Assurance engagements • Assisting in the preparation of reports for clients and other stakeholders • Nurturing client relationships to achieve service expectations, deliverables and outcomes • Partnering with internal and external teams, addressing compliance, financial and operational risk, and assessing current state internal controls and frameworks in order to mitigate current and emerging risks • Working effectively across multiple internal and external teams, building strong relationships across Consulting and Assurance teams and with Clients • Ensure client deliverables are on time and to the standard expected by the client and engagement partner/principal What we're looking for Here's our 'wish list' but don't worry if you don't tick all the boxes. We're interested in your strengths, what you want to learn, and how far you want to go. • A passion for Audit • 5+ years delivering Audit engagements such as diverse IT Internal Audits, IT General Controls, SOC1, SOC2, SOC3, SOX, GS007 or ASAE Audits • Practical and solution-oriented approach to assess new technology, and evaluate and advise on impact, risk and remediation • High level communication and engagement skills, including exceptional report writing abilities • Strong business acumen, commercially focused attitude • Inspiring leadership capability with the motivation to develop others, build high performing teams and effectively delegate with appropriate levels of support • Excellent project management skills including ability to lead fieldwork Ideally, you'll also have • A Bachelor or Master's degree qualification in IT or related discipline, although finance, business or accounting qualifications will also be considered given the right experience • Professional accreditations and qualifications will also be considered favourably (CPA, CISA, CA, CIA, CISM, CISSP, CBCP, CIPP) What we can offer you Explore how a career at EY is yours to build at www.ey.com/au/careerdevelopment Discover how, when and where you can work at www.ey.com/au/flexibility Learn about our commitment to DE&I at www.ey.com/au/diversity-inclusiveness Understand how our benefits can support you at www.ey.com/au/benefits Acknowledgement of Country EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders - past, present, and emerging. Find out more about our vision for reconciliation at www.ey.com/au/reconciliation Apply now... we're over 9,000 perspectives in Australia and we're ready to welcome yours. At EY we take inclusivity seriously, and we're committed to removing barriers and improving the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at [email protected] or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential. The minimum salary for this role is AUD 112,500 inclusive of superannuation and dependent on skills and experience. The exceptional EY experience. It's yours to build. EY | Building a better working world Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider. EY | Building a better working world Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider