Randstad has been given the opportunity to support the recruitment of our client who is an artisan bread manufacturer established in Melbourne with 20 years experience. They are dedicated to producing quality artisan breads for both wholesale and retail markets. Located in Braeside and Dandenong, this is an exciting opportunity for a dedicated and experienced Food Safety and Quality (FSQ) Manager to join the team.
As a FSQ Manager, you are responsible for planning, directing, and coordinating every aspect of the company's Quality Assurance functions. This role plays a crucial part in ensuring that the company achieves the highest possible product quality, food safety, and GMP standards to comply with all external/customer certification standards and applicable legislative requirements.
Key Responsibilities:

Proactively assess, determine, negotiate, and agree on in-house quality procedures, standards, and specifications based on legislative, BRC, GMP, HACCP, and customer requirements.
Oversee the company's Food Safety Programs to ensure alignment with current legislative and customer requirements.
Collaborate with the Production Team to define, implement, and embed QA procedures, standards, and systems.
Specify raw material quality requirements for suppliers and oversee the company's Food Safety and GMP audit program.
Manage third-party audits, ensuring appropriate remediation activity is specified for each non-conformance identified.
Ensure timely resolution and communication of QA Hold product disposition details.
Provide strong leadership to the QC, QA, and Hygiene Team, fostering a culture of excellence and continuous improvement.
Support the training and development of team members to ensure compliance with internal and external food safety requirements.
Prepare detailed reports for management and customers, highlighting QA audit activity, results, remediations, and key projects.

About you:

Over 10 years of management experience in a demanding QA role within the food industry.
Extensive working knowledge of all systems and standards pertaining to food quality and safety.
Commitment to developing and implementing continuous improvement.
Strong people management skills and experience in managing QC, QA, and hygiene teams in a food production environment.
Exceptional communication skills and the ability to collaborate effectively across departments
Leadership and professional development/training skills and experience.
Excellent analytical capabilities.

If you are ready to take on a challenging and rewarding role in ensuring the highest standards of quality and safety in food production, we want to hear from you!
Please apply directly or reach out to Jing at [email protected] to discuss further.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

KB Seafood Co is Australia's largest seafood company and one of the most awarded & successful food service operators. We provide over 30,000 tonnes of seafood annually to leading foodservice operators and major supermarkets. Our brands include KB Seafood Co, Just Caught Frozen Seafood, KB’s, By George and KB Seafood Co, which is used under license, and we have over 2,700 active products in the market. About the Role: Quality Control Assistant is a very important role to ensure all the critical control points, and quality control is monitored during production. This means that defects can be identified early in the process, followed by appropriate actions taken before product can be released. Responsibilities: Monitoring production process through routine visual inspection of the products Conduct and record Metal checks, gas checks, label checks, and product assessment etc. Ensure Factory compliance to GMP. Working closely with production to ensure delivery of high-quality products. Any other duties necessary…

Click here to view more detail / apply for Quality Control Assistant

The global Square Risk team works to protect Square and Square sellers and enable safe growth across our ecosystem. Square's Australian Risk team seeks an experienced Fraud Operations Specialist to reduce transaction fraud within merchant commerce. You will perform a detailed analysis of high-risk purchases/transactions in real-time queues to identify unauthorised transactions across different types of payments. 
You will analyse risk patterns and communicate with merchants in cases where additional information is required. You will work with global and local Square teams, including Compliance and Customer Success. You are interested in fraud investigation and the financial payments industry and are curious about how world events impact risk. You will demonstrate a high degree of empathy for the businesses and people we serve and bring creativity and structured thinking towards our procedures while maintaining a positive seller experience. You will report to the APAC Risk Lead, based in Melbourne.

You will:

• Monitor real-time queues and review high-risk transactions 
• Use policies to determine if transactions are fraudulent or high-risk
• Manage customer escalations through multiple channels (Customer Relationship Management systems, Email and Slack) 
• Work high-level escalations from partner teams, including Sales, Legal, Compliance and Credit Risk
• Partner with Risk Policy to investigate trends and complete team projects
• Advocate for customers by identifying trends and suggesting improvements to Square processes and products
• Build knowledge of risk at Square and the broader payments industry
• Work some Australian state public holidays

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth


Do you dare to make an impact?


YOUR ROLE
· Manage Henkel Adhesive internal and external e-business platforms such as websites, e-Shop, in-house CRM, Digital Asset Management (DAM), Product Information Management (PIM).

· Provide insights on B2B and B2C social media and digital marketing campaigns; Coordinate with product manager and internal stakeholders on the process of new product introductions.

· Manage customer pricing files and closely monitor margin and cost movement.

· Lead special local, regional, and global marketing projects for Adhesive business; Lead and conduct market research, customer surveys and market analysis as required.

· Support sales teams and distributors on sales and promotional activities and customer training; Support Marketing Communication on digital and physical customer events such as webinars and tradeshows

· Undertake general marketing administration duties; Develop and create product catalogues, marketing collaterals.

YOUR SKILLS
· Marketing / Business tertiary qualification with three (3) years of marketing experience with hands-on experience

· Market research experience will be an advantage; Competent data analysis and numerical skills

· Experience in B2B marketing environment preferred but not essential

· Strong verbal and written English communication skills

· Strong organisational and time-management skills with the capability to work under pressure and independently meet deadlines.

· Enthusiastic, eager to learn and possess a positive and professional “can do” attitude; Highly organised, strong attention to details, and the ability to multitask.

· Fast and keen learner with strong research skills, ability to think critically and to quickly understand complex technical concepts.

· Proficiency in MS Office; Experience in social media and digital marketing platforms: Facebook, Instagram, LinkedIn, YouTube, Google AdWords.


BENEFITS
• Flexible Work Arrangements
• Work with a flexible and inclusive team of key professional stakeholders.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

Salary annual performance based bonus/review  Hybrid working - 2 days per week in office  Melbourne based Delivering good energy starts from within It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We’re always looking for better ways to deliver for our customers – and for our people. About the role: A pivotal member of our Retail team, the Energy Specialist within our Business and Managed Services divisions plays a vital role in managing accounts for our diverse range of small to medium and large multi-site business customers. Why this role matters In Retail , we’re at the forefront and the main point of contact for all our customers and it will be your core responsibility to go to the ends of the earth to keep our customers impressed and excited about Origin Energy being their…

Click here to view more detail / apply for Energy Specialist, Retail X

Connect People are currently seeking a Water Quality Field Technician to join our clients team of highly skilled professionals based in Coburg North. Our client stands as one of Australia's premier water and sewer maintenance capital service providers delivering a range of planned, maintenance, repair, restoration, and renewal services across the North and Eastern suburbs of Melbourne.The ideal candidate will possess proven industry experience in water infrastructure. Civil/Plumbing experience will be advantageous. We are particularly interested in individuals who are seeking a stable, long-term position to contribute their wealth of experience and expertise, rather than recent graduates. This dynamic role will include on-site water quality testing at customers' residences, executing street/block flush activities where necessary and conducting spoil sampling with occasional reporting duties where required.  This is a Temp to Perm role. Requirements:Clean Drivers LicenceWhite CardAbility to adapt to changing client needsCivil or Plumbing Experience (desirable)Willing to learn and be proactive.What’s in it for you: All training…

Click here to view more detail / apply for Water Quality Field Technician

Main Activities

Designing, coding, testing and installing applications programs up to
75% of the time, either in one major program or a range of
programs across multiple platforms.
Preparing and maintaining systems and program documentation.
Assisting in the analysis and design of applications programs and
databases.
Modifying and troubleshooting applications programs.
Liaising with users.

Core responsibilities:

Development:
· Work with Business Analysts to analyse business processes, procedures
and user requirements in order to establish system requirements.
· Participate in system design including production of system and
program documentation as well as ongoing maintenance
· Develop solutions and specifications so that agreed requirements can
be converted into functional systems
· Develop, program and code technology applications software solutions
to meet agreed specifications. Improve, enhance and correct systems as necessary
· Achieve key Systems Development Life Cycle stages in terms of
quantity, timing and quality of all aspects of work allocated
· Ensure all work is carried out in accordance with required standards,
methods and procedures

Support:
· Create development and support documentation and provide advice
regarding applications to enable support function to work pro-actively
· Contribute to conduct of post implementation reviews to assess the
effectiveness of the testing solution provided
· Contribute to the review and redesign of processes or procedures, on
an ongoing basis, to deliver improved team productivity or efficiency
· Provide key support on fail and fix for assigned application/s

Testing:
· Undertake complex testing activities in relation to software solutions
ensuring these meet agreed specifications
· Develop comprehensive test scripts and scenarios based on testing plan
in accordance with standard procedures and templates
· Execute test cases, check and document results to ensure the systems
technical, functional and non-functional (e.g. elementary load testing) requirements are met
· Contribute to testing of any actions taken to rectify users# problems
to ensure user and system requirements are met and that changes
integrate with production system
· Make initial diagnosis of problems, for a system or sub-system or
apply known solutions, including documenting problems, progress
checking, and escalation to ensure resolution

Additional responsibilities:
· Appropriately use progress/tracking tools and complete administration
activities
· Test, launch and help train users in new systems
· Work with business users (in conjunction with Business Analysts) to
clarify requirements, resolve issues
· Document systems and produce desk procedures for ongoing user use. End
user support/ 2nd level Help Desk
· Contribute to maintaining operating environments to enable testing
which reflects user environments
· May undertake evaluation and quality reviews of system development
processes and practices and thereby contribute to the overall
effectiveness of the function/ team
Demonstrate skills in all the above required to be successful in this role

Melbourne/Sydney-Remote

About us:Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7300 people and fleet of over 4900 buses.As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve. The opportunity:Join us in the important role of Specialist - Wellbeing and Injury Mangement, where you will play a hands-on and integral part in implementing and administering Kinetic's health, wellbeing and injury management strategy for our people. You will collaborate on improvement of wellbeing and workers compensation claims, recovery at work, injury management and early intervention strategies in support of Kinetic's overall business plan and strategic direction.…

Click here to view more detail / apply for Specialist - Wellbeing and Injury Management

Health Safety Quality and Risk Manager Apply now Job no: 531367 Work type: Full time Location: Melbourne Categories: Workplace Health and Safety, Management ISS IS A PLACE TO BE YOU We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better. ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER With over 485,000 employees throughout 46 countries ISS is a company of belonging. ”Connecting People and Places to Make the World Work Better”. We have an exciting opportunity for a Health, Safety, Quality and Risk Manager to join us at our banking client’s Melbourne CBD office, employed on a Full Time basis. Reporting to the Key Account Director, you will be responsible for overseeing the execution of the Health, Safety & Environment (HSE) Management Plan and Business…

Click here to view more detail / apply for Health Safety Quality and Risk Manager

• Join an innovative global leader at the forefront of automated material handling & integrated logistics • Dynamic role responsible for project site & supplier specific support for key sites • Permanent role in Melbourne or Sydney offering an excellent salary & career opportunitiesWhat we offer:Change your future. Start your dream career with Dematic today!THE OPPORTUNITYThis is an exciting time to join Dematic in Melbourne as a Quality Engineer, supporting key projects with automated solutions for warehousing and distribution centres.This fast paced and influential role, responsible for project site, supplier specific support and quality compliance is ideally suited to a skilled Engineer or Project Manager with expertise encompassing:Project ManagementMultiple project management with numerous aspects of works and tight timelinesQuality systems implementation according to ISO9001 standardsMetrologyProduct measuring and quality drawingsRisk management principles.KEY RESPONSIBILITIES Drive & support project execution team on:Quality Planning:Develop end to end Project Quality Plans, aligning company standards & requirements with quality objectives, criteria,…

Click here to view more detail / apply for Quality Engineer

• Support Rest's Investments team with L&D programs
• Work with our Investments People team and Enterprise L&D team
• Leading industry fund - hybrid working belnding work from home and in office

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

As a member of the Rest People and Culture team, this role will collaborate and contribute to delivering our People Strategy through working with leaders and employees to build learning and development, talent, culture and capability at Rest.

The primary purpose of this role is to identify learning and capability needs, deliver learning and development programs to support those needs and support delivery of a range of engagement and culture related programs.

Key Accountabilities/Responsibilities

• Collaborate with leaders and employees to identify and analyse training needs, complete capability gap analysis and input these into the workforce strategy 
• Design, source and deliver learning and development programs, including training workshops and e-learning and actively monitor their effectiveness 
• Curate L&D content and campaigns aligned to business priorities
• Support the development of a preferred supplier program for L&D vendors and manage contracts
• Contribute to sharepoint management (where L&D content is housed)
• Support, contribution to and roll out key initiatives relating to organisational culture, DE&I, engagement and high impact programs of work

Process Control Specialist Greenbushes Lithium Operation Residential Full Time Position Lithium plays a critical role in the transition to clean energy, and Talison Lithium is the world’s leading lithium minerals producer with the largest high-grade ore body in the world - join us and be a part of the transition. Talison Lithium aims to maximise local employment where possible by recruiting people who live in and around our local communities of Greenbushes, Bridgetown, Donnybrook, Nannup, Boyup Brook and Manjimup. About the Role Reporting to the Senior Process Control Engineer, an exciting opportunity exists for a highly motivated and suitably qualified Process Control Specialist to join our energetic and multi-disciplined team, on a 7:7 (dayshift only) roster, based in Greenbushes WA. Responsibilities include: Assisting plant personnel with control function fault finding; Development, documentation and maintenance of plant control philosophy and process control functional descriptions; Implementation of control functions for existing plant and new projects; Developing and…

Click here to view more detail / apply for Process Control Specialist

Otraco International is the world's leading provider of Earthmover/Off-road tyre management services to the mining industry. For over 50 years our world-class credentials are based on a proven ability to reduce the cost of earthmover tyre operation for major, blue chip, mining companies while maximising productivity and enhancing safety. For over 50 years, we have continued to set new benchmarks in tyre management; delivering savings with uncompromising standards of quality, safety and professionalism. Company: Otraco International Pty Ltd Location: All Sites Jobtitle: Tyre Specialist Reportingto: Operations Superintendent Primary objective: The person will be able to work with minimum supervision, appreciate their role in delivering customer service, demonstrate a willingness to learn and develop their tyre fitting skills and knowledge. Specifically the role is accountable for: COMPANY VALUES Work in accordance with the Otraco values and demonstrate commitment, active involvement and leadership regarding safety, client, people and financial accountabilities. OVERALL OBJECTIVES Fit and remove wheel assemblies,…

Click here to view more detail / apply for Tyre Specialist - Tyre Services

Overview:Full-time, Continuing position Salary Level HEW 6 + 17% Superannuation and Flexible Working ArrangementsBased at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the UniversityAbout YouAs the Quality Enhancement Officer, you will provide support for a range of quality and compliance processes including data analysis, continuous improvement initiatives and program reviews. You will work collaboratively and proactively with key stakeholders including program managers, professional, academic, and teaching staff and the College Quality team to develop, implement and refine quality assurance practices across programs and schools so these are managed in timely and efficient manner.To be successful in this position, you will have as a minimum: Proven experience in providing high level team and individual staff member support in a complex organisation.Demonstrated ability to draft correspondence to a high standard to internal and external stakeholders.Experience and demonstrated initiative in an environment with changing deadlines and priorities with…

Click here to view more detail / apply for Quality Enhancement Officer

Full time opportunity
Immediate access to staff travels benefits
Unique opportunity located at our Tullamarine Airport Hangar

If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.

About our Engineering Team

The Jetstar Engineering Team are at the forefront of delivering operational excellence. They are responsible for ensuring the airworthiness and reliability of our fleet. Our team has the opportunity to work not only on Jetstar aircraft, but also support Qantas Group A320/1, B717 and A321 Freighter aircraft and Jetstar Branded Airlines (JBA’s) in Singapore and Japan.

The Opportunity

As the Technical Specialist (Structures), your core responsibility will be to manage Jetstar’s A320/1 Fleet Structures during C Checks, Operational AOG’s and Hangar visits, for scheduled work packs, ad-hoc work packs and defect rectification.

The primary function of the Technical Specialist role is to support the Duty Technical Manager in providing technical support to the AMO’s, monitoring and managing aircraft fleet health, providing a single point of contact to Maintenance Planning and Technical Service for ongoing campaigns & modifications and assisting in the recovery of disruptions during day of operations.

The Technical Specialist also works closely with our reliability team to identify and address recurring defects and to isolate rogue components which may be affecting fleet OTP in addition to working with Maintenance Planning and the MSC functions to ensure rectification activity is planned effectively across the line maintenance network.

Reporting to the Base & Intermediate Maintenance Manager, broader responsibilities for this role will include:

Act as AMO primary focal point for internal and external stakeholders on all items relating to Structures related activity
Use best endeavours to ensure that the Aircraft Structural repairs are delivered to match requirements set by Jetstar management
Take on ownership of complex technical requirements to ensure efficient return to service of aircraft
Assist structures technicians with damage mapping
Provide reporting and repair recommendations in conjunction with structures technicians
Support Jetstar AMO maintenance activity, including AOG recoveries to reduce ground time and improve aircraft availability
Assist and provide information to Commodities and Contracts Manager for use in the development of business strategies
Focus on sustainable future and cost reduction strategies.
Develop understanding of stock holdings on structures LRU’s, and consumable and expendables
Make recommendations for min/max stock holdings.
This is a unique opportunity working closely with our base maintenance team where you will also play a pivotal role working closely with our frontline Engineers. We are seeking an individual with experience in, and a passion for Structural aircraft maintenance.

To be successful in this opportunity, you will possess the following skills & experience:

Exposure to Structures Aircraft Maintenance – essential
Exposure to Airbus SRM - Essential
Ability to communicate & negotiate effectively with internal and external stakeholders.
Ability to compile complex technical reports to provide Aircraft OEMs with required information to make decisions on pathway to airworthiness.
Competent in sheet metal work terminology and reporting requirements.
Process driven, with experience in constructing new processes to deliver business goals.
Highly motivated with a learning mindset
Able to build effective working relationships.
Proficiency in the use of the Microsoft suite of software solutions
Experience working with Airbus fleet desirable.
What’s in it for you

Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Access to a range of salary packaging and leave benefits.

As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations and airlines.
Structured programs and resources to support your health and wellbeing and development.
Talk to us about how we can make this role work flexibly for you such that you can achieve your potential.

About Jetstar

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320, Airbus A321 and Boeing 787-8. Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often.

Inclusion and Diversity

Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application.

Working in a small but dedicated team in the Customer Returns Centre Warehouse you will be conducting daily inspections of a large range of tool, garden tools and floor care products for faults. Client DetailsOur client is a global company. They supply and distribute products to large retail chains around Australia. They are a company with strong values and promote within.DescriptionDuties: Conduct daily product inspections, testings in the workshop Diagnose faults, find root causes and provide suggestions to the quality team Communicate with the quality and product team to resolve the quality issues Keep the test room clean and maintain the testing equipment Performing other duties as requested by management Date entry (inspection result) Ensure compliance with all WIS and company procedures ProfileAbout you: Electrical appliance testing experience is an advantage but not essential Product knowledge of power tools, garden tools, and home appliances etc Comfortable to use basic testing equipment/tools Strong communication skills -…

Click here to view more detail / apply for Quality Inspector

Viva Energy has an amazing opportunity for a Graduate to join our Supply Chain, Product Quality Team. In this role you will embark on an exciting journey maintaining fuel product quality from the refinery gate, through distribution to customers and beyond to the customer tank. As part of the graduate experience, you will have an opportunity to:   

• Learn about and support the team on Product Quality (PQ) Standards, Manuals and Procedures 
• Record, investigate, and action PQ incidents to ensure that they are managed in accordance with standards
• Support fuels marketing initiatives and product launches and learn about local interfaces across Engineering, Operational and Sales and Marketing teams
• Learn about adequate processes to assure the quality of the bio components, renewable fuels, alternative fuels, and the biofuels in supply chain
   

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role

• Enhance digital engagement though visual social media content.
• Full Time Permanent role | Melbourne | Hybrid role.
• Discounts on energy, telcos and solar plans | Access additional leave!

Internally referred to as the Digital Channels Creative Specialist, you will support the delivery of innovative and industry-leading digital content across AGL’s owned and earned channels to build and enhance AGL’s brand in line with our corporate strategy. In addition, you will be responsible for delivering digital, graphic design, animation, and video content - with a primary focus on AGL’s corporate social media channels, LinkedIn and X.

What you’ll be doing

Reporting to the Senior Manager, Digital Channels you will:

• Support our strategic goals, including telling the AGL story, and deliver compelling visual digital content that lifts our user experience, both internally and externally.
• Use animation, videography, photography, and graphic design to create innovative and engaging content which elevates our social media content.
• Manage the production of digital content from planning to production and execution.
• Support photography and videography of key communications for major external events, such as financial results, AGM, and major corporate announcements.
• Support the Digital Channels Specialist with guidance on UI design for our corporate website and intranet.
• Support the graphic design elements of digital collateral as and when required.
• Ensure all work is aligned with AGL’s brand guidelines.

About you

What you’ll bring to the table

• Experience in a digital content role, either in-house or within an agency working with a high-profile brand.
• Proven graphic design experience, including basic animation.
• Extensive experience using the Adobe Creative Suite.
• Strong understanding of UI and accessible design principles.
• Proficient photography, and video production for a digital environment.
• Understanding of best practice trends and innovation in digital content.
• Ability to collaborate and influence within a matrixed team and work with all levels of leadership.
• Ability to manage and prioritise multiple projects with strong attention to detail and accuracy.
• You are proactive, self-motivated, and a forward thinker, with a willingness to be bold in story-telling.

Please note that this role requires occasional travel to various AGL sites across Australia, including NSW, South Australia and within Victoria.

We’d love to see your application by Sunday 24 March 2024.
As part of your application, please include a link on your CV to your portfolio which showcases your experience.

Please note - unsolicited resumes from agencies will not be accepted by AGL.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Access 20 weeks of paid parental leave for the primary carer.
• Access to an additional week of recharge leave per year.
• Play an active role in our diversity & inclusion initiatives.
• Novated leasing and Electric Vehicle subscriptions.
• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on location.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Digital Marketing

The Job Role

WellPro Services is looking for Coil Tubing Specialist Technicians who will be responsible for the plant and equipment and supervising the site work crew. The technician must ensure all work is conducted in a safe and professional manner.

Key Duties & Responsibilities

* Ensure that timely follow up takes place on all HSE issues that arise through employee requests, audits and inspections, HSE/Toolbox meetings or incidents.
* Ensure reporting requirements are met for such things as incident reports, Toolbox Meeting minutes, maintenance inspections and repairs and details of pro-active safety measures (drills, JSA’s, corrective actions, etc.) in daily reports.
* Meeting with client’s representative as required to discuss HSE issues.
* Perform field testing, operate and maintain all site equipment that may include, coil tubing units, cement pumping units and associated ancillary equipment
* Troubleshooting - Organise and oversee inspections, diagnosis and maintenance of machinery. Specify and implement alternative solutions to ensure compliance with technical specifications.
* Assist the Supervisor to maintain parts and spares inventory to ensure uptime for all equipment is optimised
* Collect and analyse data and assist the Supervisor to plan and organise jobs including the procurement of site specific equipment;
* Conduct operations on site to ensure execution as per job plans;
* Implement maintenance schedules for all related equipment (including, BOP’s, trucks, pumps engines and iron);
* Train crews across;
* Supervise and direct Assistant Operators and Trainees;
* Review and quality assure job reports prior to submission to the Supervisor; and
* Perform other duties as directed

Qualifications, Certificates & Licences

* Sound oil and gas field service operations experience (CSG experience preferred);
* Coil tubing experience including oil well plug and abandonment knowledge and experience
* Solid knowledge of the operation of, and the ability to operate and maintain coiled tubing and cementing units, mud pumps, compressors, boosters, mist pumps etc;
* Knowledge of air and mud drilling;
* Good knowledge of down hole equipment and work over procedures;
* Excellent mechanical aptitude;

Skills

* Strong field technical skills essential
* High level of professionalism.
* Strong communication skills.
* Excellent organisational skills.
* Strong leadership skills.
* Excellent work ethic.
* Team building skills.
* Attention to detail.

Salary

A competitive remuneration package - $80,000 to $100,000 (commensurate with skill set and experience.)

About the Company

Founded in 2012, WellPro Services is a 100% privately Australian owned company specializing in the design and manufacture of coiled tubing and cementing equipment for the energy, resource, and mining industries.

The Job Role

WellPro Services is looking for Coil Tubing Specialist Technicians who will be responsible for the plant and equipment and supervising the site work crew. The technician must ensure all work is conducted in a safe and professional manner.

Key Duties & Responsibilities

* Ensure that timely follow up takes place on all HSE issues that arise through employee requests, audits and inspections, HSE/Toolbox meetings or incidents.
* Ensure reporting requirements are met for such things as incident reports, Toolbox Meeting minutes, maintenance inspections and repairs and details of pro-active safety measures (drills, JSA’s, corrective actions, etc.) in daily reports.
* Meeting with client’s representative as required to discuss HSE issues.
* Perform field testing, operate and maintain all site equipment that may include, coil tubing units, cement pumping units and associated ancillary equipment
* Troubleshooting - Organise and oversee inspections, diagnosis and maintenance of machinery. Specify and implement alternative solutions to ensure compliance with technical specifications.
* Assist the Supervisor to maintain parts and spares inventory to ensure uptime for all equipment is optimised
* Collect and analyse data and assist the Supervisor to plan and organise jobs including the procurement of site specific equipment;
* Conduct operations on site to ensure execution as per job plans;
* Implement maintenance schedules for all related equipment (including, BOP’s, trucks, pumps engines and iron);
* Train crews across;
* Supervise and direct Assistant Operators and Trainees;
* Review and quality assure job reports prior to submission to the Supervisor; and
* Perform other duties as directed

Qualifications, Certificates & Licences

* Sound oil and gas field service operations experience (CSG experience preferred);
* Coil tubing experience including oil well plug and abandonment knowledge and experience
* Solid knowledge of the operation of, and the ability to operate and maintain coiled tubing and cementing units, mud pumps, compressors, boosters, mist pumps etc;
* Knowledge of air and mud drilling;
* Good knowledge of down hole equipment and work over procedures;
* Excellent mechanical aptitude;

Skills

* Strong field technical skills essential
* High level of professionalism.
* Strong communication skills.
* Excellent organisational skills.
* Strong leadership skills.
* Excellent work ethic.
* Team building skills.
* Attention to detail.

Salary

A competitive remuneration package - $80,000 to $100,000 (commensurate with skill set and experience.)

About the Company

Founded in 2012, WellPro Services is a 100% privately Australian owned company specializing in the design and manufacture of coiled tubing and cementing equipment for the energy, resource, and mining industries.

Advertisement - Marketing Specialist

We’re looking to grow our Marketing team at Envirosuite to help us drive growth. Envirosuite is a growing, Australian founded, environmental intelligence company that is bringing exciting technology to the world.

We need a Marketing Specialist to help us accelerate our business across the world.

Haven’t heard of Envirosuite? Let us tell you some cool things about us:
We’re a growing Australian Stock Exchange listed company
Our purpose is to bring environmental intelligence to help industries and communities to thrive
Our EVS Omnis suite helps various sectors solve emissions challenges across air, noise, odour (yep, somebody has to do it) helping to interpret complex data in easy-to-use and impressive looking software
We’re the leader in Aviation noise management working with the likes of Heathrow, Toronto, LAX and Sydney – airports you’ve probably travelled through
We’re also working on some interesting projects like the X-59 supersonic with NASA, yes, that NASA!

At Envirosuite you’ll have the ability to make an impact in a growing, global environmental intelligence company.

Our guiding principles and values are: We’re driven by purpose | We move as one | We believe customers are the reason | We earn the trust | We challenge the now

Envirosuite is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Envirosuite is considered based on merit, qualifications, competence and talent. We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

About the role:

Reporting to the Head of Growth Marketing, the Marketing Specialist role is the perfect opportunity for a tenacious person looking to progress in their Marketing career with a company and team that is improving the way industries, communities and the environment co-exist harmoniously.
Roles and Responsibilities

Market Research: Commission and undertake market research to identify market opportunities for new and existing Envirosuite offerings.
Competitor Analysis & Research: Keep track of industry trends and competitors' marketing strategies to identify opportunities and stay ahead in the market.
Cross-functional Collaboration: Ability to work within a dynamic team of professionals who thrive on results and optimization.
Training and Technologies: Stay updated with the latest marketing trends, tools, and technologies, and continuously seek opportunities for innovation and improvement.
Analytics and Reporting: Collaborate with marketing agencies to report and analyse using tools like Google Analytics, and provide insights to guide future marketing decisions.
Reporting: Prepare regular reports and presentations to communicate the effectiveness of digital marketing efforts to marketing team and internal stakeholders.
Email Marketing: Work alongside the Marketing Operations Manager to set up programs through marketing automation to nurture leads, retain existing customers, and drive further conversions.
Digital Marketing: Assist in developing and executing a digital marketing strategy in line with overall global marketing plan.
Content Creation: Develop engaging and relevant content for various marketing channels, including websites, blogs, social media, and email campaigns.
SEO Optimisation: Work alongside marketing agencies to improve website visibility in search engine results through on-page and off-page SEO techniques.
Paid Advertising Management: Plan, implement, and optimise paid advertising campaigns on platforms like Google Ads and LinkedIn Ads, to drive brand awareness, within budget constraints.
Social Media Management: Manage and grow the company's social media presence by creating content, scheduling posts, and engaging with the audience to build brand awareness and customer engagement.
Other duties assigned to you from time to time, such as translations, events support, etc.

Qualifications / Experience / Knowledge

Bachelor's degree in Marketing, Communications, or equivalent experience.
Proven experience in marketing roles, preferably in a similar industry or sector.
Strong understanding of marketing principles and techniques.
Excellent written and verbal communication skills.
Proficiency in digital marketing tools and platforms.
Analytical skills to interpret marketing data and metrics.
Ability to work effectively in a team environment.


Salary: $74,000 - $78,000 incl super

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Performance Manager, a full time position is now available for a Dispute Resolution Specialist to join the team based in our Melbourne, Docklands head office.

The primary purpose of this role is to support the achievement of Customer Operations key objectives through best practice complaint management to deliver sustainable resolutions to complex and escalated complaints received within the Dispute Resolution Team with a key focus on telco.

This role will require you to work directly with customers and stakeholders to resolve complex and varied complaints and issues (including working directly with external parties such as Ombudsman bodies for Energy &/or Telecommunications and distributors).

Within this role you will also be required to proactively analyse complaint trends and root cause drivers to bring the voice of customer to life with the aim of identifying and delivering initiatives to improve business efficiency, enhance customer experience, reduce customer pain points and complaint cost to serve.

                  

Key accountabilities of this role:

• Timely and accurate resolution of Ombudsman complaints requiring investigation or internal escalated complaints. This is achieved through case management ownership, accountability for timely and high-quality investigation, negotiation and putting forward sustainable solutions. 

• Build and maintain strong working relationships with your Scheme counterparts by being the point of contact for your cases, ensuring the provision of full, detailed and quality investigation responses in agreed format, calling through to conciliators prior to case submissions to talk through the outcome of the investigation, the proposed resolution, and any further information requirements within SLAs.

• Ensuring that investigations are compliant with the Ombudsman’s expectations and regulations and guidelines set out by either the Essential Services Commission, the Australian Energy Regulator for Energy or the Australian Communications and Media Authority for Telecommunications. All upgrades should be assessed for areas of improvement and compliance and challenged or fed back to the relevant business where appropriate.

• Monitoring of ageing and upgrades to ensure work is being completed within defined SLAs, along with proactive intervention and escalation of cases that threaten to fall outside SLA to ensure that customer issues are resolved as quickly as possible.

• Proactively engage and collaborate with key stakeholders to understand their business objectives; provide regular performance updates to and solicit regular feedback on performance.

• Where required, provide subject matter expertise and input into AGL process forums, projects, user acceptance testing processes pertaining to your process area/s of expertise, or formally represent the Dispute Resolution team in process and system review forums as nominated with delegated decision-making authority in these forums on behalf of the Dispute Resolution Team.

• Prompt escalation of distributor / wholesaler related issues and potential systemic issues to relevant functional areas. Ensuring risks and issues are flagged in the risk and issues registers.

• Management of operational change resulting from system, regulatory and process updates and notifications

Qualifications, key skills and experience required:

• Previous industry experience in Telco and complaints will be highly sought after

• High level of customer service and complaint management experience

• Ability to influence and negotiate outcomes Comprehensive written communication skills

• Ability to provide key insights, and use data as the basis to tell a story

• Accuracy and attention to detail, with high verbal communication skills

• Ability to work autonomously with minimal supervision

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated Resume and Cover Letter by the closing date of: midnight Monday 18th March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Finance and Accounting

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Vendor and Strategic Initiatives Manager, a newly  created position has become available on a full time basis for a Vendor Specialist to join the team in our Docklands head office.

The primary purpose of this role is to undertake analysis to seek, develop, and help implement Vendor onboarding and offboarding for the Contact Centres. They will also work with internal and external stakeholders to facilitate service provider support and related initiatives.

You will work closely with various teams and the wider Customer Service team to put a strong contractual governance for Vendors and holding them accountable including ensuring that they are delivering their KPIs/SLAs. You will work closely with Procurement and Legal for RFP process and assist your manager with legal and commercial negotiations and ensure the close coordination and ensuring the achievement of expected outcomes.

Key accountabilities of this role:

• Engage with existing Vendors, internal and external stakeholders in establishing Contractual Governance including holding vendors accountable for their contractual obligations and promises made during the RFP Stage

• Ensuring all change requests are up to date and formally documented with vendors

• Assessing the performance of vendors in line with agreed KPIs/SLAs

• Supporting leadership in running and analysis of RFPs, comparing BAFOs and creating business case to finalise the RFP recommendations

• Assisting with Negotiating contracts with suppliers

• Ensuring vendor compliance with AGL's policies and standards

• Managing vendor billing and disbursements

• Onboarding and Offboarding of Vendors including coordination with procurement, legal and business teams

• Analyse and undertaking in-depth investigations to help define business problems by gathering technical and non-technical information.

• Conduct research and analysis to identify market best practices, evaluate potential impacts and shape these opportunities to execution with the aim to contribute to the long-term value of the business including finding opportunities to incorporate those in vendor contracts.

• Perform an end-to-end impact analysis of pre-change implementation and perform post implementation reviews of vendor onboarding and offboarding.

• Contributing to the development of a framework to enable the effective implementation of change within the Contact Centres and across business as required both onshore and offshore

• Use a range of systems and databases to gather information and provide valuable insights.

Qualifications, key skills and experience required:

• Expertise in vendor management, particularly in the telecommunications or energy sector.

• Skilled in analysing processes, identifying root causes, and driving solutions.

• Ability to provide key insights, and use data as the basis to tell a story

• Strong Negotiation skills.

• Written and verbal communication: The ability to prepare and present on initiatives.  

• Problem solving skills and ability to define a problem and come up with potential solutions

• Critical thinking – Will need to provide solutions inline with business strategy.

• Strong organizational skills- Will need to be able to manage multiple initiatives and documentation of discussions.

• Ability to plan at a strategic and operational level.

• Ability to collate and present meaningful reports at a strategic management level and at an operational level.

• Proficient in Microsoft office Tools.

• Coordination Skills to ensure timely execution of various actions with internal and external stakeholders.

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated resume by the closing date of: midnight Thursday 21st March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Business and Organization Analysis Management

Are you experienced in the servicing and repairs of Mitsubishi or other major brands of Transport Refrigeration Units?
Do you want to learn more?
Do you have a desire to be the best of the best and work with the best of the best?
Do you have a customer-first attitude?
Are you looking for a new challenge that gives excellent rewards?
Are you an Eagle that feels like the turkeys around you are holding you back?
If you answered yes to the above questions, we want to talk to you!

ABOUT US;
Quality Transport Refrigeration Services (QTRS), established in 2007, initially solely as a service and repair provider to the Refrigerated Transport Industry, was named the Australian Distributor for Mitsubishi Heavy Industries Thermal Systems, Refrigeration Equipment for Trucks & Trailers in 2015.

Our innovative approach to "how service should be" quickly earned us the reputation as the go-to place for many of Australia's most respected refrigerated transport companies. Our products are future-focused on sustainable, innovative technology proven in other areas of the refrigerated industry but until now has not been seen in Transport.

We are experiencing solid work pipelines, including new Mitsubishi unit installations, and continuing growing our ongoing maintenance contracts. We are seeking to hire an experienced Transport Refrigeration Service and Repair Technicians on a full-time basis in Melbourne, Sydney and Brisbane; our ideal candidates for these positions would be highly capable, a self-starter, passionate and reliable with an excellent eye for detail and customer service ambition to advancement. This role is ideal for a person/s who enjoys working autonomously & in team environments and who values strong culture & values within a business.

ABOUT THE ROLE;
DUTIES & RESPONSIBILITIES
Installation and commissioning of Mitsubishi new units.
Repairs, servicing and maintenance on transport refrigeration units in our workshop facility and/or on-site.
Participate in ongoing training programs/sessions.
Share (rostered) on-call/emergency after-hours responsibilities.
Maintain customer focus and uphold the QTRS reputation.


SKILLS & QUALIFICATIONS
Formal qualification as Certificate 3 Electrotechnology Refrigeration / Air conditioning or equivalent.
Minimum 5 years working of proven experience on major brands of Transport Refrigeration Systems.
Effective problem-solving skills and the ability the work unsupervised.
Able to work autonomously and in a team.
Professional manner and excellent communication skills, as you will be dealing directly with customers.
Must have current rights to work in Australia.
Hold a current driver's license.
Punctual and reliable.
Self-motivated, excellent attention to detail, and strong desire for customer service.
Willing to learn and develop and mentor/supervisor for other members of the team.


BENEFITS AND PERKS
Family orientated business with traditional business values and great culture.
Excellent pay and conditions.
Company vehicle, phone, iPad, laptop and essential tools of the trade supplied.
Always supported on matters involving work and outside work. Your well-being is paramount.
Be involved in critical decision making - your opinions and ideas matter.
If values and culture are essential to you, you are crucial to us!
Knowledgeable team to help develop your skills.
Ongoing training provided.
Be one of the first to gain knowledge and experience of all-electric refrigeration and EV trucks.
Ability to move up through the business.


HOW TO APPLY
If you meet the above requirements, you have current and valid working rights for Australia and wish to join a growing company that values their employees like they are family - QTRS does not discriminate between age, race or gender, so if you have what it takes then apply through this website or by calling QTRS during business hours of 8am to 4.30pm Monday to Friday on 1800811913 or email your resume to [email protected]

Are you an energetic, reliable and wanting to learn a trade that is in high demand?
Can you work as part of a team, are eager to learn and can communicate well with others?
IF SO THEN WE WOULD LIKE TO SPEAK TO YOU !

Quality Transport Refrigeration Services ( QTRS ) is the Australian Distributor for Mitsubishi Heavy Industries Thermal Systems, Refrigeration for Trucks & Trailers and Victoria's leading Refrigerated Transport equipment and service provider specialising in new equipment Sales, Service and Repairs. Our aim is to deliver happiness to our clients by creating sustainable Refrigerated Transport solutions. We are currently seeking applicants for two persons joining our team as a 1st year Apprentice Refrigeration Technicians, specialising in Transport Refrigeration.

The right applicants will have the opportunity to help provide some of Victoria's largest Refrigerated Transport companies with the installation, servicing and maintenance of their refrigerated systems. This position will suit a person who has an excellent eye for detail, is passionate and enjoys interacting with and working with other team members.

THE IDEAL APPLICANTS
The ideal applicants will posses :
A great work ethic - punctual , reliable and trustworthy.
Be an Australian citizen or hold unrestricted rights to work in Australia.
The ability to work well in a team and has excellent communication skills.
Be willing to learn and be open to learning the trade.
A current Victorian drivers licence or be of age close to getting their licence.
Some mechanical knowledge or skills a must.


THE BENEFITS, THE PERKS
The right persons will enjoy ;
Working with fun, vibrant and energetic team that care for their work mates and employees
The opportunity to learn from a knowledgeable team that will assist in developing your career.
Above award remuneration entitlements.
Working in an environment that encourages initiative, personality and positivity.
A chance to begin a career with a expanding family owned business where you are treated as a person not a number.
Professional training to the highest standards in the industry
Opportunities to travel overseas.

HOW TO APPLY
So if this sounds like something that interest you please apply through this website or apply in person by calling QTRS on 1800811913 or alternatively send an up to date resume to [email protected] and we will be in touch with you !

Note : only applicants of interest will be contacted.