The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN THE LIFE OF

The Event Specialist is responsible for a multitude of facets, from event planning, logistics, and sales to execution. You will be the ambassador of our brand, the driving force behind the events programme, creating unique experiences for our target audience, our members and the greater Flexi Group community.

We are looking for a fun-loving, highly energetic and organised individual who is passionate and has an entrepreneurial mindset to drive business.

This individual will oversee multiple events across our spaces from start to finish, going above and beyond to ensure weekly and monthly events run smoothly.

ADMINISTRATION AND FINANCE

• Build a series of engaging and diverse events as per our event categories, Business, Community-Bonding, Entertainment and Wellness, to contribute to the growth of creative communities. 
• Working alongside the Head of Operations to set the Annual Community Events Calendar, including reporting and forecasting the total of events and the results for each quarter.
• Guide the Community Team to fill up their location’s event calendar and follow the 8-week workflow to ensure they achieve success. From brainstorming, reaching out to potential collaborators, event promotion and overseeing execution plans.
• Ensure meeting rooms are booked on the booking platform. 
• Support with creating quotes and invoices to vendors and collaborators where necessary and ensure that payments are made. 

EVENT EXPERIENCE AND OPERATIONS 

• Meet with event organisers, members or potential members to understand their needs to coordinate the team and conduct event tours to showcase the space. 
• Record and manage all event leads on the system and use the data for marketing outreach.
• Frequent onsite event support where needed, support the Community Teams to lead the events and assist in any way to ensure smooth execution.
• Liaise between the Community Teams and Marketing Team to strategise on creative events promotions to boost event reach and attendance.
• Conduct regular check-ins with each location - debrief on hosted events, advise to improve event performance and execution efficiency and offer support on upcoming events.
• Oversee and execute events on the day, ensuring every team member knows their role and when they should take breaks, every event organiser knows the run of the show, and every guest has their expectations exceeded.
• Ensure the location is ready prior to an event, including moving furniture, room layout and set-up, catering and crockery preparation, space resetting and cleanliness, etc. 
• Meet with event organisers, caterers and guests to ensure that they are familiarised with the space and have the tech set up for their event; assist with troubleshooting technical issues, equipment is set up, and wifi details are shared.
• Follow up with event organisers after the event is held to continue the relationship and gain feedback and action learnings.

SALES AND PARTNERSHIPS

• Streamline the process of private events by identifying and improving all possible touch points - from the method of receiving and collecting information, assigning to location teams, passing on for execution, and following up.
• Manage all incoming private event space rental leads and coordinate with the Community Team to confirm bookings and arrangements.
• Analyse private events sales performance on a monthly basis and work closely with the Marketing Team to create packages and promotions for private event spaces.
• Outreach in social events or related functions on behalf of our brands to attain more leads for event bookings.
• Outreach to potential partners to build up brand awareness and benefit community engagement.
• Liaise with suppliers and vendors and negotiate prices to ensure profitability with events. 
• Meet with catering suppliers to have menu options to provide guests with menus to suit various needs and occasions, i.e. standing canapes, drinks reception, lunch catering, etc. 

TECH SUPPORT

• Knowledge of all tech and AV on-site to support members and guests with set-up and troubleshooting.
  Assist with troubleshooting printers, equipment in meeting rooms, etc. and liaise with IT support if needed. 

PEOPLE

• Train new Community Team hires in event processes, planning and execution.
• Work closely with Community Teams to create best practices that help build a more robust and more thriving community.
• Manage timelines and schedules for those working events: Barista, catering, adhoc team members, community team.
• Be the go-to person between Community Teams and Marketing Team to ensure Community events and Private events are both marketed via various platforms effectively.
• Work with the Country Manager to reinforce locations to make progress with events planning on a regular basis.

EXPERIENCE AND REQUIREMENTS

• Two years experience in a customer-facing position, ideally within entertainment and events.
• Personable with strong verbal and written communication.
• Exceptionally organised with the ability to multitask.
• Thrives under pressure and is solution-oriented.
• Reliable, self-driven, with the ability to work with teams and independently.
• University Degree in Events or a related field is an advantage.
• Proficient with Google Drive and Sheets.
• Good business acumen.
• Ability to manage critical situations and take action quickly.
• Prior experience in coworking, a startup business or Events would be an advantage.

WHAT WE OFFER

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars: Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice

The Lead Technical Specialist is responsible for leading the Technical Specialists team in providing technical advice, guidance and support to the Claims team on technical assessment and case management matters, to assist in reaching desired claims durations and outcomes in line with the terms and conditions of the policy. A key focus of the role is to optimise assessment quality within the Income Protection, Life, Trauma and TPD portfolios and support Claims Consultants to build their capability in line with the TAL claims capability and delegated authority frameworks. This includes development of processes, tools, guidelines or other resource to support assessment of the claims.

12 months FTC with a financial institution based in Melbourne CBD, 170k-180k base + super Your new company A financial institution requires an experienced Organisational Design specialist to join on a 12-month Fixed Term contract. Your new role This role will see you partner with the senior leadership team to design and implement organisational design strategies to support transformation across the business. You will be responsible for the design and implementation of target state organisation designs that align with the organisation design principle. What you'll need to succeed You must have demonstrated experience in a similar type of role completing organisational design projects from end to end. You must have designed organisational structures previously for a large organisation. You must be an expert in the Organisational Design space and be comfortable to advise best practice methodology and tools to design future state models. What you'll get in return The opportunity to continue to develop your skills in Organisational Design. Join a supportive and collaborative Organisational Design team. Make a meaningful impact by working on projects from end to end and engaging and influencing senior leaders. Earn a competitive salary package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me now on +61352268017. If this job isn't quite right for you, but you are looking for a new position, please contact me at [email protected] for a confidential discussion about your career. #2841022

As Afterpay’s Dispute Resolutions Specialist, you’ll handle and resolve customer and merchant disputes in a fair, transparent and timely manner. The successful candidate will be the key point of contact within our Customer Service team for all escalated disputes and will be closely involved in the complaint lifecycle from escalation, to IDR and EDR.  

 

You Will:

• Investigate, manage and resolve escalated and complex customer and merchant disputes, in accordance with the complaints policy.

• Provide support to the Customer Service team for escalated complaints, where first and second level resolution team members have not been able to resolve.

• Provide input into Afterpay's Internal Dispute Resolution (IDR) responses to resolve complaints 

• Prepare detailed, logical and well explained External Dispute Resolution (EDR) responses to AFCA, other dispute resolution bodies and consumer advocacy groups 

• Prepare reporting for stakeholders on complaint volumes, complaint categories and insights for both internal and external dispute resolution.

• Analyse complaint data, report on trends to the business, and make recommendations to improve processes.

• Manage multiple dispute cases simultaneously and in an efficient manner

• Focus on providing a supportive customer experience and ensuring timely and fair outcomes are achieved

Caleb & Brown is the crypto investor’s expert partner, helping its clients navigate the complexities of investing in crypto assets with a suite of best-in-class personal brokerage, asset management, and research products.

Founded in 2016, we put personalised service, transparency, education, and consumer protection at the heart of everything we do.

Job Description

We are seeking a dynamic and results-driven Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will be responsible for overseeing and implementing a comprehensive digital marketing strategy for our global cryptocurrency brokerage and asset management businesses.

From managing social media accounts and creating engaging content to executing paid advertising campaigns, you will play a crucial role in enhancing our online presence. The ideal candidate will possess excellent project management skills, be a creative thinker, and be obsessed with building brands.

What you’ll do:

• Plan and execute digital marketing campaigns, including social media, email, and paid search (not including SEO)
• Develop, implement and manage our digital marketing strategy, tactics and calendar
• Measure and report on the performance of all digital marketing activity using analytics tools
• Work with our graphic designer to produce educational and entertaining content.
• Identify trends and insights, and optimise spend and performance based on the insights
• Brainstorm new and creative growth strategies
• End-to-end management of weekly email newsletters and other email product launches
• Represent marketing on cross-functional strategic projects
• Contribute to the overall marketing strategy

A bit about you:

• Experienced with Facebook, Twitter, LinkedIn, Instagram, YouTube and other social media best practices
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Intermediate knowledge of Google Analytics with the ability to use data to contribute to campaign optimisation
• Excellent copywriting skills with strong attention to detail for spelling, grammar, punctuation and tone
• A keen eye for design
• Demonstrable understanding of what will drive engagement and conversion
• Great interpersonal and communication skills

Requirements

• Tertiary qualifications in business, marketing and/or digital marketing
• 3+ years of experience in a social media management or digital marketing role
• Intermediate knowledge of the crypto landscape and blockchain technology
• Proficiency in Adobe suite, Canva, or Figma will be highly regarded

• Learn from a team of experienced cryptocurrency and traditional finance experts
• Ongoing training and industry development
• Awesome office location in the Silicone Valley of Australia, Cremorne
• Hybrid work arrangement after probation

Your new role and how you’ll make a difference

This is a really exciting opportunity for a Campaign Specialist to join us at illion, taking charge of planning, executing, and analyzing direct marketing campaigns to illion clients.

This role involves planning, project management, and collaboration with cross-functional teams to achieve marketing objectives.

This is a dynamic role in a constantly evolving space and will play an integral part in our growth and marketing strategy moving forward!

 

The value-add things you’ll be doing

Campaign Planning:

• Develop campaign plans aligned with illion's overall marketing strategy. Work towards campaign goals, identifying target audience, and key performance indicators (KPIs).

Execution and Implementation:

• Coordinate and execute end-to-end campaign processes, including content creation, design, and deployment.
• Collaborate with internal teams or external partners to ensure accurate, compliant, timely and effective campaign delivery.

Data Analysis and Reporting:

• Monitor and analyze campaign performance using relevant metrics and analytics tools.
• Prepare regular reports on campaign effectiveness and make data-driven recommendations for improvement.

Cross-Functional Collaboration:

• Work closely with other departments such as sales, product and legal to align campaign strategies with overall business objectives.

• Develop & drive marketing campaigns within the National Sales and Customer Relationship Team that leverage opportunity for additional revenue based on the medico-legal markets needs. This would entail strategically managing the Medilaw Group brands in different industry segments by developing end to end communications and tailored plans to support these initiatives.
• Create, produce and publish fresh and engaging marketing content for the web, social media and e-DM (electronic digital marketing).
• E-DM will be for external clients as well as internal staff and specialists.
• Deliver messaging and moderation of social media channels ensuring that content is consistent with the Medilaw Group brand strategy.

On a weekly basis, provide General Manager Customers and Growth with business analytics and market trend analysis

• Ongoing management of a marketing plan that delivers on the company’s revenue targets.
• Work closely with the National Sales and Customer Relationship Team to align marketing materials to Medilaw Group’s branding and direction.
• Assist the National Sales and Customer Relationship Team in the management of strategic supply agreements to the business
• Manage and develop relationships with internal staff and specialist suppliers.
• Identifying and develop new business opportunities outside traditional markets.
• Work with the Executive General Manager and General Manager Customers and Growth in reviewing pricing so as to maximise return whilst remaining competitive.
• Assists  Executive General Manager and General Manager Customers and Growth with administration duties when required.
• When required, provide budgeting and ROI modelling for all marketing activities to General Manager Customers and Growth.
• Manage and develop conferencing events, sponsorship and associations relationship.
• End to end support for educational seminar series in nationally.
• Facilitation of speaking engagement for Medilaw Group Specialists at industry conferences.
• Actively identify opportunities for continuous improvement
• Maintain a customer focus at all times and a commitment to deliver service excellence
• Function as an effective, positive team member

• Maintain active knowledge of work health and safety practices and procedures
• Adhere to all policy and procedures
• Carry out other reasonable duties as required
• Undertake project work as determined by the business
   

We are seeking experienced environmental impact assessment practitioners, from Principal Consultant to Technical Director level, to be based in our Melbourne office (hybrid working available).

You will play a leadership role in ensuring that major projects are developed in a sustainable and environmentally responsible manner, with a focus on renewable energy projects in both onshore and offshore environments. You will be supported by a large cohort of industry leading technical specialists and environmental professionals.

This is an excellent opportunity for a senior professional looking to advance their career level with a global environmental leader.

Role Responsibilities:

• Lead EIS/EES projects and approvals strategies on major projects, both offshore and onshore.
• Lead and manage a range of projects within scope and budget, and ensure team and stakeholder relationships are maintained to an exceptional standard. 
• Collaborate with technical team leads to develop and deliver superior outcomes for our clients.
• Support Account Directors in maintaining existing client relationships and develop strategies to pursue and win new business opportunities.
• Contribute to a positive team culture and mentor junior team members to develop their skills.

If you have the following, we want to hear from you:

• 10+ years’ experience in environmental planning and impact assessments, including 5+ years’ experience in environmental consulting – experience in marine and offshore environments highly desirable.
• Demonstrated experience in Commonwealth and Victorian environmental legislation and their application to the delivery of complex and major projects. Broader experience in other jurisdictions highly desirable.
• Excellent project management and project delivery skills, including budgeting, resourcing, scheduling, risk management, and communications.
• Demonstrated experience in building and sustaining excellent relationships with clients, stakeholders and teams.
• Tertiary degree in Environmental Engineering, Environmental Science, Planning or a related discipline.
• Authorisation to work in Australia.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. ERM is proud to be an Equal Employment Opportunity employer.

ERM can accommodate flexible working arrangements, and provides quarterly Wellness Days, public holiday swaps, secondary carer’s leave, purchased leave options and study assistance.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

Offshore wind specialists – environmental impact assessments

We are seeking environmental impact assessment practitioners experienced in offshore wind projects, from Principal Consultant to Technical Director/Partner level, to be based in our Melbourne office (hybrid working available).

You will play a leadership role in ensuring that offshore wind and marine infrastructure projects are developed in a sustainable and environmentally responsible manner. You will be supported by a large cohort of industry leading technical specialists and environmental professionals, including ERM’s Australian and Global Marine and Impact Assessment Technical Communities.

This is an excellent opportunity for a senior professional looking to advance their career level with a global environmental leader.

Role Responsibilities:

• Lead EIS/EES projects in marine environments and as an offshore wind specialist.
• Lead the design, mobilisation, fieldwork coordination and reporting for marine baseline studies, including being a key contributor to safety planning.
• Manage projects to scope and budget, and ensure team and stakeholder relationships are maintained to an exceptional standard. 
• Collaborate with technical team leads to develop and deliver superior outcomes for our clients.
• Support Account Directors in maintaining existing client relationships and develop strategies to pursue and win new business opportunities.
• Contribute to a positive team culture and mentor junior team members to develop their skills.

If you have the following, we want to hear from you:

• 10+ years’ experience in environmental planning and impact assessments on offshore projects, including 5+ years’ experience in environmental consulting – experience in Australia and internationally highly desirable.
• Excellent project management and project delivery skills, including budgeting, resourcing, scheduling, risk management, and communications.
• Demonstrated experience in building and sustaining excellent relationships with clients, stakeholders and teams.
• Tertiary degree in Marine Science, Engineering or a related discipline.
• Authorisation to work in Australia.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. ERM is proud to be an Equal Employment Opportunity employer.

ERM can accommodate flexible working arrangements, and provides quarterly Wellness Days, public holiday swaps, secondary carer’s leave, purchased leave options and study assistance.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

What's in it for you?

Are you a Recruiter ready to dive into the world of sports books, steaming and crypto casinos? Do you love making career dreams into realities by matching people with their dream jobs? Are you ready and willing to help one of Australia's fastest growing companies continue our growth in 2024? If you're answering yes to these questions, then we've got the perfect role for you. We are looking for a Talent Acquisition Specialist to help us achieve our exciting growth plans for 2024 and hire the best talent in the streaming and gaming space in Melbourne!

Your role with us

Your mission should you choose to accept it, will be to shape the future of Easygo and contribute to the growth of our business in all areas. With multiple brands under our umbrella, you will be instrumental in identifying and attracting top-tier talent, who in turn will to drive growth and innovation across our respective brands Stake, Kick and Twist. You will collaborate closely with Hiring Managers and department heads, and lead end-to-end recruitment processes, from crafting compelling job descriptions to conducting interviews, negotiating offers and contributing to the overall culture @ Easygo.

You will leverage your expertise in sourcing and assessing candidates within the competitive fields of technology, gaming, marketing, design and many more. Your ability to navigate the evolving landscape of these industries will be crucial as we continue to build a team that is at the forefront of innovation and excellence. Outside of the day to day recruitment responsibilities you will get the chance to get involved in interviewing training, EVP and Talent Branding projects, as we aim to increase our audience and network in 2024. This role would be a fixed term contract for 12 months, with the view to go permanent at the end of the contract.

Who are we?

At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming. Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 250+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you'll do:

Sourcing and Recruitment
Market open positions via our careers page, LinkedIn and job boards such as Seek, Indeed, Glassdoor, and Workforce Australia for visa candidates.
Source candidates utilising multiple streams including, resume databases, Boolean searches, industry contacts, professional networks, and referrals, and engage with active and passive talent on LinkedIn Recruiter and connect them to current job opportunities.
Prescreen candidates via phone, video, and/or in-person interviews. Evaluate applicants and submit a shortlist of top candidates for hiring manager to review, ensuring they are in line with salary benchmarking and schedule subsequent interviews with hiring managers and other stakeholders.
Monitor and update our applicant tracking system, job boards, and employee referral program and support ‘diversity in hiring’ programs across multiple demographics and genders and help contribute to a welcoming workplace for who work all @ Easygo.
Talent Advisory
Partner with Hiring Managers to identify recruitment needs and candidate “must haves” and draft job descriptions to go to market.
Communicate with interview panels to ensure both Hiring Managers and candidates are fully prepared throughout the interview process.
Partner with Hiring Managers to identify competency questions for interview consistency and quality. Work closely with business leaders to influence effective recruitment approaches and set realistic expectations on time to fill, compensation, candidate pool quality, and market feedback.
Provide training and coaching to hiring managers and junior recruiting staff.
Employee Value Proposition
Collaborate with marketing, human resources and business leaders to establish an employer brand identity.
Assist in the management of our profiles on Glassdoor, LinkedIn, and other talent-related websites.
Contribute to our social media presence through positive posts.
Build and maintain positive relationships with external agencies, colleges, vendors, associations, and other bodies who might route talent to the organisation or aid in TA processes.
Candidate Experience
Ensure each and every candidate who goes through the interview process @ Easygo has a positive experience, and is updated and given constructive feedback throughout the process.
Draft and utilise templates for TA communications, such as application received messages, knockout notices, interview requests, rejection emails, and offer letters.
Manage candidate expectations and engage talent throughout the hiring process
Ensure Easygo remains a Circle Back Initiative Member, by responding to every applicant who applies.
What you'll bring:

You’ll bring with you significant experience as a Technical Recruiter, either in-house or with a mix of internal and agency.
Experience of engaging with and sourcing candidates across a range of sectors.
You’ll have worked supporting a Technology business units or within a Tech organisation, having networks and subject matter expertise across Development and Product talent markets.
You’ll know how to identify what needs to be done first and be able to prioritise and manage your time effectively, and are transparent in the way you work.
You’ll enjoy problem solving and enjoy the various challenges that come with a fast-paced and evolving organisation.
As a strong communicator, you enjoy dealing with various stakeholders and are open to learning new industries and new technology.
An ability to write creative job advertisements and assist with occasion website content.
A positive mindset when faced with challenging requirements and situations.
Contribute to our social media presence through positive posts on either LinkedIn or Instagram.
Bonus points if:

A bachlors degree in any line of work is desirable but not required.
Any IT related certifications such as Scrum Master, Project Management or Cloud certifications would be looked upon favouably
Any extra curricular activities such as appearing on talent related podcasts or speaking at meetups would also be looked upon favourably.
Strong written and verbal communication skills.
An awareness of Easygo as a business and our brands Stake, Kick or Twist would be sure to benefit your application.
Some of the perks of working for us:
EAP access for you and your family
Access to over 9,000 courses across our Learning and Development Platform
A full-time barista who will make you coffee, tea and fresh juices
Daily catered breakfast
Massage Wednesdays - we get professionals to do this!
Friday parmas/pub lunch, plus happy hour in the office from 4pm
Fun office environment with pool tables, table tennis and all your favorite gaming consoles
Paid volunteer day
Flexible working hours
Help yourself to the drinks fridges and snack shelves

“We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant”

Choice and flexibility on where, when and how you work.
Access to free and confidential coaching for you and your family including wellbeing, financial and nutrition coaching.
Wellbeing leave


Deloitte Digital is seeking a ServiceNow Implementation Specialist to join our growing Customer Service Experience practice. Working from within our Digital Customer Platforms Practice you'll be responsible for leading team to design, configure and deliver industry innovative customer service experiences for our clients, with a primary focus on the Customer and Creator Workflows (CSM and App Engine).

You will work closely with Solution Architects and client-facing Directors to meet targets, goals and objectives, with a specific focus on differentiated transformation solutions to shape opportunities and improve win rates.

You will be responsible for:
Generating Proof of Concepts:

Develop innovative and effective proof of concepts to showcase the potential of ServiceNow solutions to clients.
Collaborate with clients to understand their unique business needs and propose tailored solutions.


Requirement Gathering:
Work closely with clients and stakeholders to elicit, document, and prioritize business and technical requirements for ServiceNow implementations.

Workshop Facilitation:

Utilize collaborative tools like Miro to conduct workshops, fostering effective communication and ideation among team members and clients.
Lead discussions to gather insights, address concerns, and align project goals.


Agile Project Management:

Drive the agile development process, including sprint planning, sprint running, sprint retrospective, and the creation and refinement of sprint backlogs.
Run daily stand-up meetings to ensure continuous progress and address any impediments.


User Story Management:

Lead the creation and development of user stories, ensuring they align with business objectives and user needs.
Work with cross-functional teams to prioritize and manage the user story backlog.

Team Leadership:

Provide leadership to the project team, fostering a collaborative and innovative work environment.
Mentor and guide team members in their professional development.


Training Program Development:

Develop a comprehensive training program for the team, focusing on ServiceNow best practices and methodologies.
Leverage NowLearning to enhance team members' skills and knowledge in ServiceNow.

Qualifications:
You will have a minimum of 5+ years' experience working with the ServiceNow platform in addition to technology development, engineering project management, business process and process delivery. In addition, you will have the following:


Demonstrated experience in leading implementation project teams to delivery in a consulting environment.
Proven experience in leading ServiceNow implementations.
Strong understanding of agile methodologies and experience in managing agile projects.
Proficient in workshop facilitation tools, such as Miro.
Excellent communication and interpersonal skills.
Ability to create and refine user stories based on business requirements.
Leadership skills with a focus on mentorship and team development.
In-depth knowledge of ServiceNow platform capabilities and configurations.


Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction - whether it be up, moving into something new, or even moving across the world.

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they're in control of where and how they work, designing their work week around their client, team and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits , including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.

Next Steps
Sound like the sort of role for you? Apply now.
#LI-DNI Please click here to apply.

WHO IS PRA?

PRA is a leading Digital & IT Recruitment company with offices in Brisbane, Sydney, Canberra and Melbourne.

PRA offers all its employees’ industry leading financial incentives, flexible working arrangements, training and genuine career growth in Melbourne and interstate.

Some of the key benefits are;

- High financial rewards with commission up to 50%
- Cloud based technology, so you can work from home or on the move
- External / Internal training and continuous improvement programs
- Career opportunities into management
- Work Perks such as up to 25 days leave per year, team events, lunch clubs, sales comps and many more.

What is the role?
Working out of our very cool Melbourne office, you will build your own accounts and networks. We will help you to develop your business and ensure your success as a best in class recruitment and technology professional.

You are able to work on both contract and permanent roles and you can build up significant revenue streams whilst placing permanent candidates.

We have multiple positions available, such as:

- Candidate Manager
- Associate Consultatant
- Recruitment Consultant
- Senior Consultant
- Managing Consultant
- Principal Consultant
- Client Services Manager

Consultants within PRA are responsible to develop long term relationships with clients and to offer a professional and effective service to clients and candidates. Delivery and the style of the delivery are paramount to maintain and develop the image of PRA as a leading supplier of recruitment solutions.

What will you do?
- Selling and promoting PRA’s services to existing and new customers
- Expanding PRA’s reach within each customer through business development activities
- Managing and maintaining client accounts for PRA’s services through consistent communication and client visits
- Assessing clients’ needs and providing services and solutions that satisfy client requirements
- Co-ordinating with PRA’s internal resources to ensure customers receive best in class service
- Providing timely and regular reporting to both internal and external stakeholders
- Utilising market knowledge to pitch new clients and win new business
- Dealing with clients & candidates, developing long term effective relationships
- Negotiating rates with clients, both contract and permanent
- Giving presentations to clients
- Handling clients and applicants through recruitment process to successful conclusion
- Writing advertisement copy
- Selection of applicants for vacancies
- Interviewing applicants
- Arranging interviews with clients and candidates
- Ensuring contact is made on a regular basis with contractors once placed out on the client’s site
- Maintaining awareness of trends within area of technical specialisation
- Ensuring that contact is made with clients on a regular basis and updating the database

What kind of person thrives in the PRA environment?

Communication and people management are the defining elements of this role. To perform it successfully, a candidate will need to be confident, and possess the ability to inform and persuade others and effectively present both themselves and the organisation they represent. Friendliness and charisma are important factors in performing such a job effectively, together with the ability to put others at their ease.

Attention to detail, responsiveness and adaptability are also key elements in this job. You will have energy and enthusiasm, and the ability to deal confidently with changes in work environments and situations. The job often calls for work to meet deadlines or be completed within short timescales, and the ideal candidates will be prepared to commit themselves if they are to succeed.

Recruitment is challenging and fast-moving, and there are times you will practice patience to see through a difficult time or a minor repetitive task. Having said this, you will see that these periods as necessary to your personal advancement and will contribute to your own goals in life, and in return you will work towards a career that is rewarding and flexible!
What will you have done before?
- Min 3 years experience working with a range of stakeholders within the recruitment industry
- Excellent communication skills, both written & verbal
- Working autonomously & within a team, doing everything in your power to ensure your colleagues success as well as your own- recognising that the greater teams’ success will always benefit you personally
- Attention to detail and an enjoyment of being busy; managing multiple moving pieces at one time
- Min 3 years experience in a Business Development capacity or understanding of what is involved in this process
- A background in technology will be a huge bonus!

This role attracts a Base salary of $89,000- $100,000 Pkg + OTE

Apply now for immediate consideration

FMClarity is seeking a creative and self-driven Senior Multimedia Specialist to lead design initiatives for our web and mobile applications. If you're passionate about leveraging design principles to create immersive user experiences and have a keen eye for multimedia content, we'd love to have you join our team.

Job Description

As a Senior Multimedia Specialist, your responsibilities will include:
Lead design direction for web and mobile apps, managing planning, creation, and maintenance of electronic pages, blending artistry and innovative design principles for multimedia content across various platforms.
Autonomously interpret briefs, originating ideas, collaborating for effective website development, and executing advanced design theories to ensure a seamless client and user journey.
Design and develop digital multimedia presentations, and Internet applications, using varied software, tools and interactive graphics.
Communicate with stakeholders for comprehensive website and app development, ensuring business continuity
Assist in analysing and developing Internet strategies, methodologies, and development plans, fostering creativity and smooth user experiences.
Create design proposals, sketches, mockups, and multimedia content to support websites, social media platforms, and corporate branding, emphasising attention to detail and understanding user behaviours/preferences.
Participate in the end-to-end development process, negotiating design solutions, and aligning design strategies with organisational objectives through collaboration and effective user research.
Conduct user testing sessions, analyse product-user interaction data, and craft multi-channel content and digital marketing materials while overseeing online content distribution to maintain high-quality standards in design and user experience.
Identify areas for improvement, assess website requirements and fulfill any other multimedia design needs, providing guidance in design-project decision-making processes by grasping the app's purpose and target audience.
Design visual and structural layouts, integrating artistic elements and design principles, implementing websites to ensure compatibility within the end-to-end development process of user experience design.


Requirements

Bachelor's degree in Multimedia Design, Graphic Design, or a related field. Equivalent practical experience may be considered.
Proven experience in multimedia design, web, and mobile application development.
Proficiency in industry-standard design software and tools.
Strong communication skills and ability to collaborate effectively with cross-functional teams.
Keen attention to detail and a deep understanding of user behaviour and preferences.
Ability to adapt to changing priorities in a fast-paced environment.

We offer competitive compensation, a collaborative work environment, and opportunities for professional growth. If you are passionate about multimedia design, possess the required skills and qualifications, and thrive in an innovative environment, we invite you to apply.

Applications will be accepted for 28 days from the date of this advertisement.