Australia's leading broadcast video-on-demand platform, 9Now, offers a destination for consumers around Australia to catch up on their favourite programs and watch live TV  anywhere, anytime, on their chosen device.

We’re looking for a highly-skilled technical leader with proven people and development team management experience to lead a team of engineers focused on delivering an amazing experience on Connected TVs.

You will have a passion for managing people and a background in building high-quality front-end applications. You will be able to organise and motivate teams to consistently deliver on significant roadmaps of enhancements and lead a team of high-performing Engineers.

You are adept at explaining and articulating complex technical concepts with your peers and business stakeholders. You will manage multiple relationships, including product managers, senior tech leadership and external vendors.
 

Day to day you will:

• Lead, manage and mentor a small team of frontend software engineers
• Work with stakeholders to provide technical solutions to problems or issues
• Act as an enabler, removing roadblocks and single points of sensitivities for your team and stakeholders by cross-skilling your team when possible 
• Maintain high-quality standards for yourself and software engineering practices of your team
• Work with team members to guide solutions towards business and technology goals
• Drive the continuous improvement of processes and ways of work to improve team capacity, capability and adoption of best practices and best-in-class technology
• Provide one-on-one feedback, career advice and coaching for your team members
• Communicate openly and be the voice of the business within your team, keeping them informed of and working towards the business vision & goals

Vertice is a rapidly expanding technology company on a mission to help businesses manage their growing spend on SaaS. Businesses are turning to Vertice to gain visibility and savings on their SaaS stack, taking advantage of pricing insights, trend data, smart dashboards and expert negotiators.

Founded by two brothers, Roy and Eldar Tuvey, with a successful history of building SaaS startups, Vertice has already become one of the fastest growing vendors in the market having raised $26million in our Series A funding.

We’re well positioned to achieve our mission but we need the right people to ensure it happens. We’re looking to scale quickly but responsibly as we embark on an exciting new stage of growth. Headquartered in London, you’ll be joining a global company and working across talented cross-functional teams to drive innovation and make a significant impact. 

Your role at Vertice

As a Vertice Customer Success Manager, you’ll be focusing on delivering amazing service to our customers across the APAC region so they achieve great value from our products. You’ll be a key member of our post-sales team, acting as the face of Vertice for our customers but also working with all areas of the business to ensure the customer’s aims are achieved so we hit our revenue and retention targets. As a customer champion, it’s critical you provide feedback promptly to support business development, but also promote product usage to our users. We have customers across the region, and we like to meet them in person where possible, so some travel will be required. 

Responsibilities:

• Oversee the entire customer lifecycle, from initial onboarding to renewal and beyond.
• Cultivate and maintain strong customer relationships, acting as the primary point of contact.
• Collaborate effectively with cross-functional teams, particularly the purchasing function.
• Employ a consultative approach to understand each customer's unique needs and challenges.
• Gather and analyze customer feedback to identify opportunities for improvement.
• Lead compelling business and ROI reviews, demonstrating the value of Vertice solutions.
• Develop and execute strategies to expand customer relationships and increase revenue.
• Champion the adoption of Vertice software across various stakeholder groups.
• Proactively identify and address potential customer issues or concerns.

Demonstrated track record or success: 

• A proven history of consistently exceeding quota and net revenue retention goals.

Experience in SaaS and/or Startup Environments: 

• Experience working in a fast-paced, dynamic SaaS company or startup environment.
• Familiarity with the SaaS sales cycle and the ability to navigate complex sales processes.

Exceptional Communication and Listening Skills:

• Ability to communicate effectively and confidently in both written and verbal forms.
• Exceptional presentation skills with the ability to deliver compelling QBRs to senior customer stakeholders.
• Active listening skills and the ability to build rapport with customers at all levels, including C-suite executives.

Passion for Customer Success:

• A commitment to going the extra mile to ensure customer satisfaction and success.

Project Management Expertise:

• Proven project management skills with the ability to manage stakeholder expectations.
• A strong understanding of project methodologies and the ability to execute projects effectively.
• The ability to prioritize tasks, meet deadlines, and ensure that all key objectives are met.

Resourcefulness and Creativity:

• The ability to think outside the box and find creative solutions to challenges.
• A willingness to take initiative and build new playbooks when needed.

Global Team Collaboration:

• Comfort working in a global team environment and across different time zones.
• Ability to communicate effectively with colleagues from diverse backgrounds and cultures.
• Willingness to participate in global calls and attend events and conferences when required.

Things we like to see:

Financial Acumen, Procurement Knowledge and Software Expertise:

• Comfort discussing revenue metrics, financial planning, and the financial impact of software solutions.
• Experience of a procurement function
• Ability to articulate the value proposition of software products and services in a clear and concise manner.

Collaborative and Respectful Approach:

• Demonstrates humility, kindness, and respect in all interactions with colleagues, customers, and partners.
• Values diverse perspectives and fosters a culture of open communication and continuous learning.

Entrepreneurial Spirit and Growth Mindset:

• Possesses an eager and enthusiastic attitude towards embarking on new challenges and pursuing ambitious goals.

Data-Driven Problem-Solving:

• Effectively analyzes and interprets data to identify trends, patterns, and insights.
• Thinks creatively to solve problems using data-driven approaches.

Vertice is a rapidly expanding technology company on a mission to help businesses manage their growing spend on SaaS. Businesses are turning to Vertice to gain visibility and savings on their SaaS stack, taking advantage of pricing insights, trend data, smart dashboards and expert negotiators.

Founded by two brothers, Roy and Eldar Tuvey, with a successful history of building SaaS startups, Vertice has already become one of the fastest growing vendors in the market having raised $26million in our Series A funding.

We’re well positioned to achieve our mission but we need the right people to ensure it happens. We’re looking to scale quickly but responsibly as we embark on an exciting new stage of growth. Headquartered in London, you’ll be joining a global company and working across talented cross-functional teams to drive innovation and make a significant impact.

Your role at Vertice:

We are hiring multiple roles to cover APAC region. We’re looking for commercially focussed professionals who are familiar with recurring revenue that are keen to work closely with and delighting customers. You will have experience of working cross functionally and delivering on KPIs.

You’ll be reporting to a Purchasing Director and work closely with the rest of the buying and customer success team, with responsibility for delivering great outcomes to our customers by negotiating SaaS purchases and renewals with their vendors.

Responsibilities:

• Work with some of the fastest growing companies in the world, negotiating SaaS deals on their behalf
• Engage with our customers’ senior stakeholders to gain a deep understanding of their requirements and purchase objectives
• Act as the primary buy-side contact for our customers, ensuring that their commercial objectives are met
• Work closely with the Vertice account management and sales teams to maintain strong relationships with our customers

• Experienced in high volume and high value transactions in a buying, selling or facilitating capacity; £Xm preferred
• Be an active listener that negotiates with empathy and understands negotiating isn’t about “winning”
• Be a creative thinker that challenges customers and suppliers to help reach desired outcomes
• Be an amazing people-person! Exceptional interpersonal skills and an ability to develop and maintain strong relationships with customers and suppliers is a must
• Have demonstrable success in delivering results working cross-functionally
• With a flexible, agile, and adaptable approach; used to wearing multiple hats and you won’t get easily overwhelmed

Things we like to see:

• Experience working in a fast paced environment or start-up
• Strong work ethic with a “get stuff done” mentality
• Comfortable with moderately complex concepts, and an ability to talk confidently about software
• Humility, kindness and respect in working with others. We’re hoping to create a supportive and caring culture of high performing people, and your attitude is just as important as your skillset
• Individuals that are eager to start something new; to commit to an ambitious plan and co-create a memorable and meaningful company. Autonomy is a highly valued quality
• A playful, imaginative mind with an ability to think creatively, or a deeply analytical approach, able to use data to drive meaningful results. Or, of course, both!

Why join Vertice?

• Be a part of a fast-growing, innovative startup that is changing the way businesses buy and sell SaaS.
• Work with passionate and talented teams that value your contributions and expertise.
• Be part of a culture that promotes a growth mindset, transparency, collaboration, understanding and diversity.
• Share in our success with equity options

As a Store Manager at H&M, you are responsible for achieving the Sales and Profit goals in your store by creating a plan to deliver a great customer experience. You know the importance of listening to your team's ideas and supporting them to develop their skills. When you're not on the floor, you actively contribute to the success of your team and store by developing strategic sales strategies.  

At H&M, we value the importance of acting in line with our company values. We believe that no matter what role you hold, both what you do and how you do it are equally important.  

As a Store Manager at H&M you: 

• Lead by example to deliver exceptional customer service and create a memorable experience for our customers. 
• Promote our Hello Member loyalty program in line with store and country goals. 
• Regularly analyze and follow up your store’s sales & profit KPIs and take actions accordingly to maximize results. 
• Manage the recruitment, training, development and succession planning for your store. 
• Together with your Leadership Team, you ensure scheduling increases conversion within the frame of the hours plan. 
• You strengthen our company culture by promoting feedback in our daily work and coach your team. 

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala 

The quality and safety of products we sell to our customers are core to delivering a great experience at Koala within all countries that we currently operate in. This is a high paced and varied role playing an integral part in leading the Quality Team in all quality and compliance aspects; ultimately ensuring our manufacturing partners, products, and marketing claims align with our goals, commitments and values. This position will also be responsible to report key trends, insights and actions into key stakeholders within the business.

What is key to the success of this role @ Koala?

●      Based on Koala values, lead and develop people in the best way, delivery business result. (leadership)

●      Able to work independently or as part of a team with setting & follow up goals and priorities (organisation and prioritisation skills)

●      Deeply understand on quality matters’ contribution and impact to business, customers and suppliers. (Business mindset)

●      Able to engage with all types of internal stakeholders and explain complex issues or requirements in a clear and easy to understand manner (communication skills)

●      Where necessarily, influence outcomes / decisions by working collaboratory with various stakeholders to ensure a win-win outcome (communication skills)

●      Working to tight deadlines with a high degree of accuracy and attention to detail (accuracy and detail skills)

●      Able to produce and present reports, training and insights based on on various data sets (analytical and interpretation skills)

●      Champion the importance of product safety and quality throughout the business (leadership skills).

What are the key deliverables for this role?

Product Compliance (New Product Development)

●      Set way of working for product compliance during new product development phase.

●      Ensure that all new products launched by Koala are safe and fit for purpose.  This includes the regular review / updating of any specific Product Development Guidelines, ensuring the appropriate market regulatory requirements are also considered.

●      Work closely with external labs and third party to secure the legal requirements for different markets, has been clear and executed well.

●      Work closely with different authorities, to get latest information on any legal requirement updates, and understand how to implement updates into business.

●      Set up the testing plan both on time and resources-wise yearly, and follow-up status.

Quality Control (Existing Products)

●      Set quality performance KPI for overall business, different categories and suppliers.

●      Undertake regular reviews of existing products in range to determine the root causes of warranties and returns.  Based on these reviews, put in place corrective actions with factories to reduce manufacturing faults and defects.

●      Regularly review products against any current quality and regulatory compliance requirements to ensure they continue to be safe, fit for use and compliant to regulatory requirements in all markets we operate in.  This includes ongoing testing of products and materials where required.

●      Collaborate with various stakeholders within the business to draw insights that are driven by warranties and returns data, customer insights (formal) and customer service feedback to provide recommendations on further improvements that could be made to products (either current or future) and champion the continual improvement of existing products within the range.

●      Working closely with our factory partners, lodge regular credit claims based on the specific requirements of the Supplier and Warranty agreements.  Report back to the finance team on all credit claims successfully lodged.

●      Together with team, Investigate consumer complaints, quality failures and areas of further improvement, and work closely with the Quality team and other internal / external stakeholders to achieve positive outcomes.

●      Escalate any serious injuries or illnesses caused by products to the Director, Quality & Compliance manager to ensure these are appropriately handled by the business.

Ideal background…

●      Minimum 5 years Formal tertiary qualifications in QA/QC or relevant industry experience.

●      Experience with furniture, home furnishings or FMCG environment is preferred, but not limited.

●      People leadership experience is required.

●      Demonstrable experience in method validation is required

●      Demonstrable experience presenting and defending the quality control standards during regulatory inspections

●      High ability to work with both internal and external stakeholders while multitasking on a number of projects within a fast-paced environment

●      Excellent organisational skills, written & verbal communication skills and attention to detail

●      A ever-curious mindset that isn’t afraid to challenge the norms, wanting to learn and grow within the team and business

●      Did we mention that empathy is a must have? Our customers are at the heart of the business and an empathetic approach is a must at every touchpoint

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch!

• Hybrid work - the team is back in the Alexandria Treehouse 2-3+ days a week, with Tuesday lunches, Monthly barbies, socials and a stocked kitchen of healthy, local and organic produce to look forward to.
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam.
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days.
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding, 1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball. Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers page or the great work we do with Work180.

In your role as Engineering Manager, you’ll be responsible for the engineering and people management within one of our high performing mobile application squads inside Nine Product & Technology. You’ll play a vital role in helping your team grow their skills professionally while delivering the product roadmap for a best-in-class news experience for millions of Australians.

Enabling your team

• Work with stakeholders to provide technical solutions to problems or issues
• Act as a enabler, removing roadblocks to progress as needed
• Maintain high quality standards for yourself and software engineering practices of your team
• Work with team members to guide solutions towards business and technology goals
• Drive the continuous improvement of processes and ways of work to improve team capacity and capability

Technical Leadership

• Drive adoption of best practice and ensuring engineering decisions align with the project and product engineering strategy

• Remove single points of failure by cross-skilling staff

Drive high performance

• Establish and maintain a highly motivated and high performance team culture through one on one feedback, mentoring, coaching and performance management
• Communicate openly and be the voice of the business within your team, keeping them informed of and working towards the business vision & goals
• Effectively lead people processes including the hiring of new talent 

Are you a detail-oriented professional who can maintain a library of content that is both informative and accessible? 

In this role you will be responsible  for the production, training, and embedding of knowledge about our products, the customers they serve, and how they function in practice. Your primary focus will be on internal users, but you will also play a key role in maintaining the quality and accuracy of external content.

What you'll do

Produce and Maintain Content Library 

• (Non-Technical Product Definitions) Maintain and publish library of content that internal users can access that is an easy and reliable way to understand what scenarios we can and can’t support on all of our products, what qualifying and approval criteria, how our products function. 

• (Technical Product Definitions) Maintain technical product definitions and make available to relevant users (e.g. Technology, Business Process etc) 

Pro-actively embed Product knowledge  

• Facilitate knowledge transfer / Learning and Development in various formats where required (e.g. Classroom Training, 1:1 Training, written / verbal etc)  

• Support/develop programs to assist new starters (and others) to get requisite product knowledge. 

• Support/Develop any assurance programs aimed at ensuring that we are accurately representing our products to market both on and off platform 

Facilitate Product Updates / change 

• Reviewer and approver of content produced in support of training and development  

• Support pre and post go-live / GTM related activities where product definitions  

• Pro-actively escalating unresolved ambiguity in product definitions for decisions to be made

Are you a strategic thinker ready to shape the future of lending products? Do you thrive on analyzing financial data to make strategic decisions? If you're passionate about taking the lead in product management, this opportunity is tailor-made for you!

As a Product Manager, you'll be the driving force behind our Lending Product's success. Your responsibilities will include providing insightful reporting, recommending pricing strategies, and overseeing the financial performance of our flagship product

Responsibilities

• Dive deep into the financial performance of our Lending product, providing both regular in-depth analysis and ad-hoc assessments to ensure we're always ahead of the game.
• Develop and maintain critical financial performance metrics, including Cost + Return on Capital, Cost to Acquire and Serve, and more. Your work will be the compass guiding our product's financial journey.
• Conduct thorough analyses of value drivers influencing product performance, encompassing Channel/Introducer Performance, Cost Analysis, Customer Behavioral Insights, and Churn/Closure Patterns.
• Your recommendations will be at the forefront of our market strategy, as you research and propose alternative interest rate and fee structures to keep us competitive.
•  Maintain an up-to-date knowledge base of competitor pricing and feature set information, providing our internal teams with a strategic edge.

The Platform Engineering Manager will oversee and lead the team responsible for developing, maintaining, and optimising Rest’s API and Digital platforms, ensuring APIs and digital capabilities meet business objectives, security standards, and scalability requirements. The Platform Engineering Manager plays a crucial role in providing automated capabilities to streamline development and operation of APIs by implementing tools and processes that facilitate API creation, testing, documentation, monitoring, scaling, reliability, and performance.

Key Accountabilities/Responsibilities

• Develop, implement, document, and execute our strategic vision and set technical direction of our API platform. Set development standards, best practices and guidelines for API development, performance, and operations.
• Collaborate closely with solution architects, technical product owner and engineers to define scalable, reliable, and efficient APIs that meet business needs.
• Manage a team of engineers, providing guidance, mentorship, goals and performance review.
• Work closely with product managers to ensure APIs are integrated seamlessly into products and services.
• Establish and enforce coding standards, testing practices, and documentation guidelines to ensure APIs are robust, well-tested, and well-documented to minimise the risk of bugs and vulnerabilities.
• Oversee the entire API lifecycle, including versioning, deprecation, and sunsetting of APIs.
• Drive initiatives to introduce observability, monitoring and optimization of API performance, stability, and reliability to handle increased traffic and usage, proactively addressing bottlenecks and issues.
• Implement security best practices in the SDLC of APIs to protect sensitive data, ensure compliance with regulators standards, and manage APIs access and authentication.
• Oversee the release process for APIs in every stage. Have contingency plans in place to address potential deployment failures or disruptions. Drive culture of zero-downtime deployments.
• Regularly update leadership and other technical stakeholders on the achievements, risks control plans and security issues remediation related to our API platform.
• Respond to and resolve technical issues, outages, and incidents affecting API platform promptly. Collaborate with relevant teams to diagnose and mitigate problems.
• Identify, assess, and prioritise risks associated with API development, deployment, and maintenance, and develop proactive strategies and controls to mitigate these risks.
• Stay updated on industry trends, emerging technologies, and best practices related to APIs. Continuously seek opportunities to improve processes, enhance security, and optimise costs.

As our Partner Account Manager, you will win, maintain, and expand relationships with assigned NEXTDC Partners as well as being responsible for achieving sales, profitability, and partner objectives.  

This opportunity will be to focus on both “selling to” ICT partners as well as “selling through” to end customers. You will develop appropriate strategies, business relationships, and work on the enablement of the assigned channel partners to achieve joint sales outcomes.   

You will be responsible for: 

• Ensuring right portfolio of partners for territory needs - both current and future. This may include development of new partners, as well as new business practices with existing partners 
• Defining and obtaining agreement from the partners for the overall partner strategy 
• Leading the overall engagement and relationship with named existing and new partners who are headquartered in your territory 
• Developing and managing the overall partner pipeline to drive growth through business development and marketing initiatives and assist in the closing of all sales business through your assigned channel partners including participation in joint customer meetings. 
• Working collaboratively with our functional areas such as Marketing, Engineering, Facilities, Service Delivery, Legal, Finance as necessary, to develop and execute strategies to meet your channel partners business needs.

Team:

This role will work within the ANZ team. Most of the team are based on Sydney but we are open to great talent where-ever they are based within Australia. We are a fun, fast paced team who work hard to develop and deliver quality programs and campaigns for our target audiences across Australia and New Zealand.

Role

At ServiceNow, we take our campaigns to the next level to engage and drive demand generation across the Now Platform capabilities and target industries. This role will be responsible to manage and design compelling industry and solution go-to-market strategies for Government and Healthcare industries to drive awareness, consideration and purchase. This will involve working hand-in-hand with the local sales team, APJ and global teams to drive business outcomes and achieve pipeline targets. 

This role takes the lead on campaigns, orchestrating the efforts of a cross-functional team of marketers to curate and execute targeted, integrated marketing campaigns and content.


What you get to do in this role:

• Strategically execute integrated marketing campaigns, driving new audience engagement and aligning with pipeline objectives.
• Foster cross-functional teamwork and collaboration to develop compelling content story arcs, messaging, assets and campaigns ensuring alignment with target personas and buying stages.
• Drive industry-leading customer journeys through integrated campaign execution leveraging multiple channels.
• Develop industry content and assets in consultation with stakeholders and coordinate agency support.
• Test, measure and optimise all campaign elements to meet pipeline goals and campaign objectives.
• Take ownership and accountability of campaign performance, continuously seeking enhancements to optimise campaign results.
• Efficiently manage vendor relationships and campaign budgets to ensure we are optimising our extended team efforts at all times.
• Innovate and bring creativity to the forefront with fresh, provocative ideas.

Collaborate with Global & APAC Integrated Campaigns team, Product Marketing, Field Marketing, Sales to maximise impact and results.

About Rokt

Rokt is the global leader in eCommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, AMC Theatres, PayPal, Uber, Hulu, Staples, Lands’ End, and HelloFresh are among the more than 2,500 leading global businesses and advertisers that use Rokt's solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert.

With our December 2022 secondary transaction, Rokt’s valuation increased to $2.4 Billion. We are expanding rapidly and globally – operating in 14 countries across North America, Europe and the Asia-Pacific region with the largest office in Sydney and a major R&D hub in NYC. With 50% annual growth and vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. Our award-winning culture is guided by our eight core values: smart with humility, own the outcomes, force for good, conquer new frontiers, enjoy the ride, raise the bar, communicate with impact, and disagree then commit. These values help us attract, engage, and develop the right talent around the globe and ensure we foster an environment that helps us all do our best work. Keen to join a fast-growing company and a vibrant culture? Learn more at rokt.com.

The Rokt engineering team builds best-in-class eCommerce technology that provides personalised and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which gives engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology. We are expanding rapidly in our major R&D centres in NYC and Sydney. We are passionate about using intelligent systems to improve the transaction moment for retailers everywhere. Come join us and build the future!

About the role

For this role, we're looking for a Senior Product Manager who has experience building and scaling a Customer Data Platform at scale. There will be a focus on building a product that can be integrated across a wide number of Rokt's partners, so knowledge of how to make a data platform adaptable to a wide range of tech ecosystems is essential.

We also operate at considerable scale and complexity, so we ideally are looking for someone who lead product development with data ingestion at scale, while being able to handle the complexity that comes with handling large volumes of encrypted and confidential data.

You'll be working alongside some of the most talented and technically brilliant engineers in the world to build and maintain these systems, so an ability to speak to engineers on their level and get deep into the tech is key to this role. As you'll be taking point on critical data and engineering products and initiatives for the long term, we'd love to see someone who has worked within engineering teams as part of their squad.

• 8+years as a product manager in a high-growth tech company or other relevant organisation
• Bachelor's degree in a relevant field (e.g., science, engineering, computer science)
• MBA (preferred)

Responsibilities

• You’re experienced in owning the product strategy, vision and roadmap across multiple products. You’re creative and think outside of the here and now to set ambitious goals and direction.
• You’re a skilled problem solver and can find clarity in the biggest, most challenging problems
• You understand the value of both quantitative and qualitative research as input to problem-solving and defining winning products. You’re excited about tackling big opportunities and comfortable with ambiguity
• You are both an excellent individual contributor and mentor for others, effective at rallying teams to collaborate and deliver against business-critical goals

• You are a concise and effective communicator and are comfortable managing and leading discussions with senior executives.
• You are a passionate advocate for your product, authoring external content and representing the business in client discussions and industry forums

• You act as an owner not just for your product but for the broader org, teaching others and building a great culture of product excellence

• Work with the greatest talent in town. Our recruitment process is tough but diligent. We’re constantly aiming to implement our value of “raise the bar” and setting high standards for our Rokt’stars. This is essential in our high-performing, high-grow culture where we strive to bring in the brightest and best talent. Our teams thrive by challenging the status quo and we encourage all of our teams to unleash their desire to achieve something bigger.
• Join a community. At Rokt we’re a community of curious explorers. We’re not afraid of venturing into uncharted territories. We work together as one single, aligned team. We value diversity and transparency which is why we support a number of internal employee resource groups including an EDI steering committee, Rainbow Rokt which empowers our LGBTQIA+ Rokt’stars, Womxn who Rokt promotes gender equality in tech, and more.
• Accelerate your career. We want you to unleash your full potential. This is why we have an annual ‘Level Up’ allowance of $5,000 that gives Rokt’stars the ability to take courses, attend events, go to training, and more to help our great employees become even better leaders.
• Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We even incentivise individuals to utilise their PTO with “High 5” days, an additional 5 days of PTO when you’ve used 75% of your allotted annual paid leave. We also offer a paid Rokt’star Sabbatical for employees who have been with us for 5 years or more.
• Stay happy and healthy. Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! Rokt offers a monthly allowance to use on a gym membership or online fitness classes. We also provide all Rokt'stars access to free 1:1 coaching, therapy and digital mental wellness resources.
• Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone is rewarded.
• See the world! We want our Rokt’stars to enjoy the ride. As we aim to bring meaning and fun to our everyday work, we host global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022, and Whistler in 2023). As we strive to build a community of curious explorers, we also offer generous relocation packages for those interested in moving to another Rokt office. We have bustling offices in great cities including New York, Sydney, London, Singapore, and Tokyo.
• We believe we’re better together. We love spending time together and are in the office most days (most teams are in the office 3-4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.
• We believe in equality. Rokt is an Equal Opportunity Employer and we know our collective strength comes from how different we all are. We encourage you to apply for one of our open roles—irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, colour, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

Salary Range - $225,000 to $270,000 AUD per year plus equity and benefits

#LI-Hybrid

Welcome to CT, the ultimate destination for tech enthusiasts! We're not just any workplace, we've been certified as a Great Place to Work and ranked 23rd in Australia's Best Workplaces 2022, and now we've been rated as the coolest Best Place to Work in Tech 2023! With a team of over 260 tech wizards, we're constantly pushing the boundaries and working at the forefront of the tech industry in Australia and NZ.

Our CEO, Adam Centorrino, is dedicated to customer service, having won the Customer Service Executive of the Year award twice, and we've also won an incredible 10 consecutive Australian Service Excellence Awards! We're not just focused on our customers, we prioritise our employees too. With flexible work culture, growth opportunities, wellness benefits, and an inclusive workplace culture, we're dedicated to making sure our team members are happy.

Now, enough about us – let's talk about you. We're expanding our dream team, and we're on the hunt for a key role to join our Professional Services Team.

Here’s what you’ll be doing:

Transition and Change Management for critical projects.

Experience Skills Sought

• Demonstrated change management experience

• Proven project management processes and practices in a change management environment

• Excellent stakeholder engagement is required

• Understanding of scheduling

• Ability to develop relationships

Estimated start date

ASAP

Initial contract duration

6 months

Location of work

SYDNEY

Working arrangements

Working from Sydney Office.

Security clearance

Must have NV1

Security Clearance: Must have active NV1 clearance.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we offer cost-price tech discounts so you can stay up-to-date with the latest trends.

• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, First Nations people and people from culturally diverse backgrounds.