• Title: Technical Sales Specialist APAC, Lunaphore
• Reporting to: Vice President, APAC, Bio-Techne
• Contract: Permanent
• Activity: Full-time (100%)
• Location: Singapore, Australia, remote position

We are looking for a ‘Technical Sales Specialist’ to join the APAC Spatial Biology Division, with a primary focus on selling high-end spatial biology capital equipment, as well as associated services, consumables, software, and accessories, to academia, biopharma, biotech, and contract research organizations to support discovery, translational and clinical research programs. The role initially involves supporting our customers in sales activities across APAC. It requires a solid technical foundation with knowledge of immunohistochemistry, immunofluorescence, in-situ hybridization, spatial biology, or other tissue biomarker analysis applications, an excellent business acumen, a strong experience in building and managing complex sales pipeline, and managing customer accounts. As the first Lunaphore salesperson located in APAC, the role will include setting up regional sales strategies and tactics. We are therefore seeking a hard-working, determined individual with an entrepreneurial spirit, passionate about taking Lunaphore and the Spatial Biology Division of Bio-Techne to the next level.

Key Responsibilities

• Achieve assigned territory sales quotas
• Develop and execute regional, territory, and account-specific sales strategies
• Drive capital equipment sales cycle from initial engagement to closing
• Build long-term relationships with customers to drive sales objectives and exceed targets
• Engage with and qualify new leads to generate new sales opportunities
• Contribute to identification, selection, onboarding, and management of distributors / channel partners across the region.
• Attend conferences, events, and seminars and present key products and applications
• Develop a strong technical knowledge of Lunaphore product portfolio and the corresponding spatial biology landscape, and be able to deliver meaningful presentations and insights to scientists working across a wide range of applications, and research stages
• Work closely with cross-functional teams (Sales, Support, Marketing…) to provide world-class customer satisfaction
• Identify and share relevant market feedback
• Maintain an accurate sales forecast, track, and report sales activities in CRM
• This position includes frequent traveling to customer sites (50-70%) and occasional traveling to Singapore and other APAC office locations

The global Square Risk team works to protect Square, Square sellers, and enable safe growth across our ecosystem. We are looking for a Credit Risk Specialist to join Square's Risk team to help manage credit risk for sellers processing on Square. Working with a Credit Risk Analyst, you will understand credit and financial analysis, and have a desire to apply those skills in innovative ways to help Square increase annual processing volume while controlling loss related to chargebacks. You will work with USA-based Credit Risk team members and report to the Lead, APAC Risk Operations and Policy (based in Melbourne). This role can be located anywhere on the East Coast of Australia, and can work from home or in our Melbourne office.

You will conduct reviews of our sellers, assessing credit risk associated with processing activity, and taking appropriate action following risk policies and adhering to internal and seller-facing service-level agreements. Curious to learn, you will gather insights, identify areas for improvement, and contribute to key initiatives to push our team forward. You will have a seller-first mentality, ensuring we live up to our purpose of Economic Empowerment, even if it isn't always the easiest course of action.

You will:

• Perform reviews of high-risk seller accounts and take action in line with Square's risk policies
• Analyse risks associated with different seller business models and card processing patterns
• Collect and review appropriate documentation necessary to assess and mitigate risk
• Document decisions and rationale following our underwriting guidelines
• Communicate with sellers by phone and email, including investigative-level conversations
• Work with internal partners including Fraud and Compliance, and multiple levels of management
• Help identify process improvements and contribute to Credit Risk projects and initiatives

JOB DESCRIPTION:

An exciting opportunity has arisen for a proactive medical sales professional with ambition and high energy to join our Diabetes Team as a Territory Specialist.

This role is responsible for the promotion of our life changing technology to Health Care Professionals in Sydney Central, Inner City & West Regional NSW (Dubbo, Parkes, Forbes).

Abbott’s life changing glucose monitoring technology is rapidly changing the management of insulin using patients living with diabetes within Australia.  The successful candidate will be accountable to exceed sales targets by executing the business strategy, proactively meeting the dynamic needs of the marketplace and by building superior partnerships with HCP’s that bring value to our customers and enhance patient lives.

Your responsibilities include (and not limited to):

• Maintaining a high level of competence in FreeStyle Libre (and its digital products platform) competitor products disease states and industry compliance
• Demonstrating proficiency in tools of the trade, processes and policies
• Developing sales action plans in line with the marketing strategy and evaluate and track the implementation of these on an ongoing basis
• Planning, executing and analysing sales calls to create call-continuity with customers
• Promoting value-add services that improve the quality of care available to patients and creating solutions to meet customer needs
• Diagnosing and tracking key customer and competitor performance regularly
• Collaborating with the broader Abbott team to identify new opportunities

Who we’re looking for:

• Tertiary qualification in a Science discipline is essential
• Relevant industry experience (both Primary Care and Hospital) in medical devices, however, strong customer facing experience as a pharmacist will be highly regarded
• Proven track record in delivering sales targets with demonstrated proficiency with selling skills in a sales framework is advantageous
• Business acumen and analytical skills
• Customer-centric mindset, active listening, genuine empathy and a strong desire to resolve issues; deliver a high level of customer focused service to internal and external customers
• Concisely and clearly communicate with the ability to articulate technical/clinical information
• Initiative and pro-activity to develop account strategies and challenge the status quo whilst identifying new business opportunity

Due to the inherent requirements of the role, the preferred candidate must provide evidence of full COVID-19 vaccination before the commencement date and maintain a fully vaccinated status for the period of employment.

Abbott provides some fantastic benefits for our employees, these include:

• Leading Learning and Development opportunities
• Wellness programs
• Being part of an organisation reputed to be a World’s Top Employer recognised for our workplace culture that values healthy living, diversity and equal opportunity

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.

In order to be eligible to work for Abbott in Australia or New Zealand, you must hold current working rights with no restrictions for the respective country applicable.

We ask that recruiters respect our internal recruitment process and PSA panel by refraining from contacting us or forwarding unsolicited profiles.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

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