Your Career 

We are looking for a highly motivated, results orientated Bid Response Manager to join the Global Bid Response organization. The Bid Response Manager is responsible for leading the development of proposal responses to the RFx, tenders, pre-sales vendor compliance questionnaires, and security assessments. Responsible for leading and collaborating with matrixed, cross-functional teams to develop content/proposals. Ensure that proposals are compliant with requirements, complete, and compelling. 

This is an opportunity for those interested in being a part of something bigger than themselves. We are out to fulfill our company mission with the strongest products in the industry. To fit in this role, you should be willing to ask questions, always learning, have a strong work ethic, be persistent and coachable. You will be responsible for building relationships with internal key stakeholders (e.g. Sales, Legal, Product Management, Product Marketing, and Product Management). We are looking for a high-caliber proposal writer and content manager to increase our win rates on new opportunities, and to help create, update and streamline proposal content.

Your Impact 

• Collaborate and partner with Sales Engineering, Sales Operations, Legal, InfoSec, Product Management, and  other resources to develop compelling proposal responses for complex opportunities
• Lead the end-to-end proposal development process, from initial RFP/RFQ/RFI review to final submission
• You will develop all proposal response materials including proposal outline, compliance matrix, proposal management plan, proposal kick-off meeting materials, writing templates and plans, and desktop publishing (DTP) of the final response
• Write, edit, proof, organize, format and produce proposals to enhance business development
• Foster strong working relationships with internal stakeholders, and coordinate with subject matter experts (SMEs) to gather and incorporate technical, financial, and operational information
• Identify and mitigate risks related to proposal development and submission
• Ensure win themes, differentiators are included in the proposal and deliver a compelling response to the customer or partner 
• Develop reusable and boilerplate content 
• Leverage content management platforms, project management applications, and AI to develop content and manage tasks
• Develop timelines and ensure that key deal milestones and deadlines are met 
• Be an integral part of a growing team at Palo Alto Networks 

• Work closely with the Director of Sales to maximise lead generation and conversion of MICE business in line with the hotel targets and strategy.
• Management of business from an agreed segment across certain markets, which could be corporate companies, Government, and / or entertainment.
• Maintain existing client/account base to ensure business is retained and developed where possible.
• Research new business for Sofitel Sydney Darling Harbour for new lead generation.
• Identify new business opportunities through any means.
• Conduct research to uncover opportunities focusing particularly on “desirable business” and/or “need periods”.
• Know competitor accounts and target businesses.
• Adequate follow up and follow through on all opportunities to win business for Sofitel Sydney Darling Harbour.
• Ensure adequate sales time is spent on communicating with clients.
• Providing market intelligence on a regular basis and understanding of competitor strengths weaknesses.
• Submit reports on sales activities, competitor information market trends and any new opportunities as required.
• Have a complete understanding of Sofitel Sydney Darling Harbour's sales and service vision, its products, services, presentation of brand, and rate structure to fulfil business objectives.
• Liaise with other Hotel Departments and within the Reservations, Conference and Events Department effectively.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

As a Customer Success Manager at NEXTDC, you will take full ownership of ensuring our customers' success throughout their entire journey - from onboarding to project delivery, adoption, and renewal. Your key responsibilities will include: 

• Stakeholder Management: Effectively communicate and manage project stakeholders, including customers, internal teams (sales, finance, facilities, engineering) and third-party contractors to guarantee the seamless delivery of client solutions and successful project outcomes. 
• Project Coordination: Assist with the management of non-standard solution projects, overseeing pre-planning, detailed design, procurement and installation within the data centres. 
• Solution Delivery: Lead the provisioning of customer solutions, coordinating with the facilities team and external contractors and serve as the main liaison between NEXTDC and the customer's project manager to ensure all tasks are delivered on time and meet expectations. 
• Performance Reporting: Manage and deliver performance reports related to solution provisioning according to an agreed schedule or as requested by stakeholders. 
• Service Reviews: Participate in regular client service review meetings to discuss performance metrics, service improvements and process quality, ensuring continuous enhancement of service delivery. 
• Vendor Management and Procurement: Handle vendor quotes, create purchase orders, and approve invoices to ensure the smooth and efficient delivery of customer solutions.  

This opportunity will see you working with world leaders in our space. Join our journey now and be an integral part of our success. 

The Manager, Claims Operational Risk will lead delivery of day-to-day operational risk management across claims. 

The role is responsible for executing the Line 1 risk management framework, including but not limited to, RCSA actions & controls, control assurance & testing, identification and tracking of Incidents, Risk Committee oversight and reporting, along with relevant risk-based reporting & analytics. 

This role will also be involved in supporting the business to satisfy their responsibilities in complying with TAL risk frameworks and processes.  In addition, this role will contribute to the analysis and implementation of various identified risk & compliance initiatives.