As our City Facility Manager, you’ll be responsible for delivering NEXTDC’s brand promise of 100% uptime to our customers, by successfully maintaining an assigned portfolio of NEXTDC data centres within New South Wales.  

This position effectively manages senior members within the facility team and provides day-to day support to enable their success of maintaining grey-space areas to a high standard, and for white-space areas to be provisioned in accordance with customer requirements and expectations.  

Within this role you’ll also promote and embed continuous improvement principles within the team to ensure NEXTDC’s data centres remain to be at the forefront of customer service excellence and innovation.  

People Management 

• Embed a high performing culture within the team 
• Ensure complete resourcing of team members across the assigned portfolio, accounting for customer requirements, maintenance and commissioning scheduling requirements and safety protocols. 
• Facilitate the teams’ development through identifying learning and development opportunities, coaching and on-the-job training 

Data Centre Management 

• Manage operational risk of the facilities within the assigned portfolio to ensure 100% uptime 
• Obtain and maintain relevant data centre certifications for the facilities within the assigned portfolio, including ISO90001, ISO270001, ISO140001, ISO45001 
• Ensure operational excellence to achieve and maintain UTI uptime operational sustainability Gold standard 
• Manage the Operational budget of the facilities within the assigned portfolio to ensure critical plant is maintained at optimum efficiency, and coordinate the implementation of tuning where required  
• Manage the facility capacity planning to forecast and maximise capital investment 
• Oversee the maintenance and operation of your facilities critical infrastructure, including but not limited to electrical and mechanical systems to ensure there is no deferred maintenance 

Risk Management  

• Identify and report all operational, security and WHS incidents  
• Assist in the identification and management of risks listed in the Site Risk Register. Proactively report and escalate any identified risks that are unable to be managed to Head of Facility Management. 
• Conduct regular reviews with the Services Manager to ensure all staff, contractors and stakeholders are being informed of their obligations and associated responsibilities in regards to facility related risks (as per PTW) 

Do you have service industry experience? Are you results-driven? Would you like to work for a global organisation that truly rewards its high performers?

At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day.   

Rentokil Initial (the world’s largest pest control company) has an exciting position available for a National Accounts Manager to join our vibrant, passionate, fast-paced team. 

Your role will include (but not be limited to):

• Managing the sales activities, personnel, and customer satisfaction efforts of the commercial indirect sales channel
• Developing and implementing strategic sales plans to achieve corporate goals
• Meeting with key clients, assisting sales representatives with maintaining relationships, and negotiating and closing deals
• Network with key customers to identify and address specific needs
• Develop and maintain relationships with customers to ensure long-term success
• Act as the liaison between customers and internal teams ensuring clients’ requirements are met
• Identify and attract prospective strategic customers
• Ensure consistency across sites and divisions scope
• Negotiate contracts
• Collect and analyze sales data and trends
• Maintain high customer satisfaction ratings, according to company standards
• Liaise with Sales and Marketing departments to set and implement strategies for new and existing customers
• Stay up-to-date with internal and external developments and suggest new ways to increase sales

To be successful in this role you will have:

• Minimum of 2 years experience working within a service industry
• Experience in B2B sales and cold calling
• Outstanding verbal and written communication skills
• Understanding of direct selling culture
• High-level commercial and negotiation skills
• Proven ability to achieve sales target
• Minimum of 2 years of National Account Management experience.

The successful candidate may be required to complete a pre-employment medical, drug & alcohol screen as well as background checks.

If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organisation that is on a growth trajectory sounds like you, please get in touch!

Job Description

We are seeking to engage with a proactive Assistant Project Manager to join our Project Leaders team and accelerate their career success through exposure to our clients across a wide range of industry sectors.

Project Leaders is a service line of Colliers that provides expert, end-to-end development advisory and client-side project management services to a broad range of national and international clients. We leverage the strength and capability of the Colliers brand across all aspects of the property market. Our team are more than project managers – we lead, manage, and deliver comprehensive project management solutions across every stage of the property lifecycle.

Project Leaders team is well known and respected for its mentoring culture. You will be working with over 60 experts, with a National Director as your mentor. You will receive regular training within the team, and we will provide valuable opportunities to enhance your skill set and learn from industry leaders. You will also be involved in the broader construction and property industry, through the participation with Colliers’ key property industry events.   

The Assistant Project Manager is responsible for:

• Assisting with the operational delivery of projects in line with client and contractual requirements; program and procedures; and all relevant legislation.
• Working with Project Managers & Senior Project Managers to provide superior team performance for clients in all aspects of project delivery including scope, time, cost and profitability, quality, human resources, communications, risk management, health, safety and environment and procurement.
• Contributing to the project process particularly in relation to methodology, tendering, processing of payments, consultant management and site activities.
• Assisting in the development and maintenance of superior client and key stakeholder relationships.
• Assisting in meetings and minuting meetings as required.
• Completing system documents and procedures to ensure that the business is not at risk of non-compliance with third party accreditations.
• Risk and Opportunities are tracked with the project team.

We currently have an exciting Full Time opportunity for National Account Manager - Personal Injury. The purpose of this role is manage and grow new and existing Personal Injury customers to enable you to achieve budgeted revenue and referral numbers per customer. 

This role can be based from either Sydney or Melbourne, to best service our key customers.

You will coordinate account management processes and operations to ensure customer satisfaction, retention and high-quality service experience with the aim to pursue new business opportunities and manage customer relationships whilst adhering to our individual customer account service level expectations.

Account Management

• Make contact at a minimum of monthly to review current cases and to explore (as relevant) Business Development opportunities.
• Visit with customer at a minimum of quarterly to review cases in person and explore (as relevant) Business Development opportunities.
• Manage all customer feedback and ensure that IPAR’s customer feedback processes are implemented
• Record all discussions, meetings, emails relevant to customer relationship in Case Manager.
• Business Development duties and responsibilities across new and existing customers.
• Develop a specific page on the intranet, on which all resources relating to that customer will be loaded. Ensure that all relevant resources to service the customer are regularly updated as changes occur. 

Quality

• Perform all work in accordance with the HWCA National Consistency Framework and regulatory requirements.
• Demonstrate commitment to the Quality Management System (QMS) by performing all tasks in accordance with IPAR’s QMS and actively supporting all IPAR employees to do this.
• Regularly review risks (internal and external) including legislative changes, to support business planning and response
• Actively identify opportunities for continuous improvement, and encourage and foster this focus organisation-wide.