BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Our Australian Steel Markets business is looking for a Key Account Manager to join our Distribution sector based in Acacia Ridge, QLD.

In this customer-facing opportunity, you will strengthen relationships with our key customers, now and for the future. While developing sales strategies you will ensure profitable growth of revenue, margin and market share for our business with a key focus on the Distribution markets.

Enjoy a competitive remuneration package including laptop and phone, a company vehicle, participation in our company incentive program, annual salary review and access to our Employee Assistance Program.

What Will You Do?

With an office base at Acacia Ridge, you will be out on the road visiting new and existing customers on a regular basis, covering the Brisbane market as well as some regional QLD locations. Working with our brands such as XLERPLATE® steel, TRU-SPEC®, Redcor®, Zincalume®, TRUECORE® and Colorbond® steel, you will: 

• continue to strengthen partnerships with our existing customers and identify further service improvement and growth opportunities with a focus on distribution products
• identify new customers through building sustainable relationships with key stakeholders - including industry bodies and specialists  
• develop and execute targeted call cycles and account strategies aligning to business objectives, individual customer requirements and market conditions
• work collaboratively with internal stakeholders to resolve customer queries and deliver an exceptional service

More About You

Along with your ability to understand and uncover customer needs, transforming these into improved product and service offerings, you will bring: 

• account management experience within a business-to-business environment  
• exceptional relationship management and influencing capability 
• the ability to understand customer requirements and create attractive product and service solutions 
• commercial acumen with an understanding of pricing and margin and its impact on profitability 

Why BlueScope

As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:​

• Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.​
• Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.​
• Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.​
• Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. ​

At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.​

Bring your energy and make your mark, as, together, we drive Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” ​

Come and discover us at www.bluescope.com/auscareers​

Join us, creating strength for the future.

Applications close Monday 18 November 2024.

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The Senior Business Process & Change Manager will work closely with the IS&T functional leaders, Project Delivery Teams and impacted stakeholders across Investments to define target business process operating models and embed operating model and business process changes in the business. This will involve building a business process change strategy, articulating the change to senior leadership and delivering on the change strategy.

Key Accountabilities and Responsibilities 

The Senior Business Process & Change Manager’s responsibilities include: 

• Apply a structured approach to organisational change management, ensuring articulation of scope, benefits and business outcomes of change required. 
• Design & drive the adoption of target operating model change through collaboration with stakeholders and development of a sustainable future state operating model.   
• Take an active and senior role in maturing the change practice within Investments to ensure focus on people and successful transition to business as usual. 
• Work with Business Process Analysts to ensure requirements are clear and process maps are reflective of end-to-end business processes. 
• Work with IS&T functional leads and project managers to ensure change activities are integrated in the schedule and provide expertise, direct support and coaching to impacted teams as they move through the change, including parallel runs.  
• Work with Project and Business Teams to support the training processes for business adoption of the operating model / business process changes.  
• Plan, communicate and manage the SMEs time and capacity requirements that can be tracked in a Change Impact Heatmap for presentation to the Investments Steering Committee and MIC members 
• Prepare Status Reports for required Steering Committee and other governance forums.