Team Summary

Visa Consulting & Analytics (VCA) Australia, New Zealand, and South Pacific (AUNZSP) is Visa's advisory division, working with Visa's clients (including card issuers, acquirers, and merchants) on a broad range of key business initiatives including strategy, proposition development, loyalty, operational optimisation, customer engagement and overall business profitability.

VCA is made up of three services lines - Advisory, Data Science and Managed Services, the latter being the execution arm of VCA.  Our Managed Services teams (also known as squads) are embedded on client sites leading long-term engagements and delivering value primarily through implementation and execution services.  We deliver objectives from a shared value agenda but are also closely connected to the broader VCA team, sharing knowledge, and bringing the best of Visa to the client.

We are looking for a dedicated Product Manager to join our client’s team for a 12-month fixed term contract. The Product Manager will work within the FX and Travel Product domain to help manage all aspects of the client’s product. The ideal candidate will have a strong understanding of debit card operations and financial services, with the ability to manage and optimize our existing product line.

Product Manager Responsibilities:

• Assisting in managing the entire product line life cycle from strategic planning to tactical activities.
• Analyse market trends and competitive landscape to identify opportunities for product enhancement and growth.
• You have familiarity with various customer contact strategies that will drive the highest engagement.
• Review, coordinate and implement acquisition and pricing changes to drive optimal P&L performance.
• Collaborate with cross-functional teams, including technology, sales, and customer service to ensure seamless product delivery.
• Develop and maintain relationships with key stakeholders, both internal and external.
• Acting as the voice of the business and leading a ‘one-team’ approach to problem solving.
• Assist in the preparation and presentation of product performance reports to senior management.
• Maintain Retail FX standard operating procedures, process maps and collateral.
• Work closely with the product manager to achieve strategic objectives and KPIs.

Key competencies

• Product Management Expertise: Demonstrated experience in managing all aspects of a successful product throughout its lifecycle, including product strategy development, requirement definition, and product launch.
• Analytical & Problem-Solving Competencies: Ability to analyse complex data, identify patterns and provide data-driven decisions to solve challenging business issues.
• Communication & Influencing: Aptitude to effectively convey information and influence others towards achieving business goals.
• Commercial Acumen: Strong understanding of market dynamics and business operations.
• Stakeholder Engagement: Ability to effectively engage with stakeholders, understand their needs and manage their expectations while building strong relationships.
• Customer Outcomes & Risk Management: Proven track record in delivering superior customer outcomes with a strong focus on identifying and managing potential risks.
• Risk & Issue Identification/Management: Excellent skills in identifying potential risks and issues early and implementing mitigation strategies to address them.
• Project Implementation: Proficiency in being the business lead when supporting and implementing projects involving cross-functional teams, ensuring alignment and successful delivery of objectives.

Why Work with Us:

• Opportunity to work in a dynamic and fast-paced environment
• Take advantage of working across two organisations
• Collaborative and supportive team culture
• Professional development opportunities to grow your skills and career

At Relectrify, we're on a mission to engineer the future of battery energy storage. We are building a disruptive platform that dramatically reduces the cost of storage by unlocking significantly more energy from every battery cell.  We want to see a world abundant with clean energy and believe we will make a meaningful contribution. 

Our core values fuel and motivate our work: 

1. Prioritise what matters most: We strive to work with clear objectives and understand why they are the right goals to pursue. 
2. Think critically: We base our decisions on informed, open-minded evaluations, not on hierarchy or gut feelings. 
3. Be decisive: We prioritise action and continuously move forward, adapting as new data becomes available. 
4. Quality and elegance in everything: We put in the effort to distil complexity and make things as clear and impactful as possible. 
5. Collaborate or fail: We seek to work with those who excel and recognise that partnerships are essential to our success. 
6. Get jobs done: We focus on the core task – the job to be done – and we aren’t content until we’ve achieved the desired outcome. 

We embrace diverse experiences to fuel our collective success, ensuring everyone can do their best work. 

If you are looking to make a positive impact in the world of renewable energy by advancing battery technology, come join us. Even if you don’t meet every requirement, we encourage you to apply — you might just be the perfect fit for our team. 

Learn more about us.

About the Role 

Alongside the Battery Energy Storage (BES) products Relectrify are building with our game-changing, patented CellSwitchTM technology, we are developing a suite of O&M (operations and maintenance) and related services. These service offerings will range from performance warranties and capacity assurance programs, to service contracts, to analytics and a user interface (UI) leveraging the wealth and quality of data our technology generates.

With a keen focus on meeting customer needs, but with solid technical capability, the successful candidate will create, define, deliver, and maintain these offerings and collaborate closely with Relectrify’s software engineering and data teams, and with third-party vendors to integrate aspects of the solutions.

Location: The position offers the flexibility of hybrid work between home and our city-fringe office location (between Southern Cross and North Melbourne stations). Some domestic and international travel may be required from time to time.

Team Background: This role reports to the Chief Product Officer and will work closely with:

• the Product Manager for Battery Energy Storage products,
• the Business Development + Marketing teams, and with
• the software engineering team.

Together we strive to develop and deliver products and services that leverage Relectrify's core technology to win significant and defensible market share via class-beating value propositions that are difficult for competitors to replicate.

Who we’re looking for: The successful candidate will have experience in the renewable energy industry, possibly with an EMS, VPP or other software-focused business. They will have demonstrated experience bringing similar products and services to markets and making them successful.

What you’ll be doing: 

You will be creating, defining, delivering and maintaining the suite of O&M and related software and services for Relectrify customers, in close collaboration with Relectrify software and data engineering teams and with third parties. This will include:

• Integration of Relectrify technology with software platforms such as EMS, PPC, market participation & VPP systems 
• Relectrify's own customer UI
• Battery operation & performance analytics including leveraging Relectrify data for 
• Improved market bidding accuracy
• Improved safety performance (early prediction of anomalous cells and pre-emptive isolation) 
• Relectrify service agreements, performance warranties, energy-as-a-service & capacity assurance programs, and the related infrastructure to support these such as fault prediction & service planning tools.

Must-have experience: 

• Applicants must have full working rights in Australia and be willing to undergo pre-employment background checks (i.e. working rights, criminal history, and employment references). 

• Tertiary degree qualified, ideally of a technical nature. 

• Product Management experience in digital / online / data-related services products. 
• Experience with batteries, power electronics, renewable energy and related technologies and applications. 

Highly Desirable: 

• Experience in growth-stage companies and experience shepherding disruptive technology products into established markets. 
• Existing relationships within the broader renewables/energy storage industry, especially in the area of EMS, VPP, power plant control, energy market bidding space.
• Strong business analytics & financial modelling skills.

Why Relectrify? 

Our benefits are designed to support and enhance your work-life harmony: 

• Market-competitive salary and benefits 
• Ownership opportunity as part of the Employee Share Option Plan 
• Advancement opportunities for leadership and management due to rapid scale-up trajectory 
• Paid time off and holidays 
• Gender-neutral paid parental, personal/carer’s leave of absence 
• Hybrid flexible work approach 
• Purchased leave scheme 
• Salary sacrifice for superannuation 
• Education reimbursement 
• No-cost commuting  
• Free snacks and (actually good!) coffee in the Melbourne office 
• Team events and monthly socials 

Relectrify is committed to providing inclusive experiences. We welcome applicants from all backgrounds and identities, including: race, ethnicity, age, citizenship, religion, sex, sexual orientation, gender identity, veteran status, marital status, pregnancy, parental status, or disability. Discrimination based on these or any other social identities is not tolerated. 

Note to recruitment agencies: Relectrify does not accept unsolicited agency resumes. Relectrify does not pay placement fees for candidates submitted by any agency other than its approved partners. 

We are currently seeking an experienced and energetic Building Manager to join our Company, for a long-term.

To be successful in this role you will be an outstanding communicator and administrator who enjoys the balance of office administration with the activity of site and contractor supervision, project management and issue resolution. You also have the following attributes:

• Emotionally mature person with a positive attitude, responsive to the client's needs and able to effectively manage different personalities.
• Professional presentation, self-motivated, resilient, and efficient
• Works well as a leader and a member of a team
• Capability of following quality management procedures and company policies

Terrific opportunity to join a high performing team and work within a collaborative, and professional environment to unleash your potential!

Major responsibilities will include:

• Successful management of contractors, consultants, and coordination
• Extensive liaison with Owners, Residents, Strata Managers and Committee Members
• Proactive implementation of preventative maintenance programs
• Undertaking reactive repairs including logging, acting, and responding
• Scheduling and arranging statutory certification and inspections of common property.
• Compiling detailed progress reports and maintaining comprehensive records & database
• Act on behalf of the Client in relation to WHS and environmental requirements such as contractor induction, reviewing contractors Safe Work Method Statements and other duties that may be required to ensure the site is a safe place to work and live.

Product-led growth for broker businesses  

• Architect and implement a product-led strategy to drive B2B2C growth. 
• Drive strategic growth of broker businesses, by understanding and activating drivers of growth including referrals and engagement practices. 
• Partner with the Senior Growth Product Manager to design and enhance tools that can support brokers in growing their customer base and develop innovative campaigns and a calendar of activity to maximise adoption. 
• Lead and implement an integrated broker customer generation strategy that considers brand activation, local events and activation, integration of social, and use of our products to scale referrals. 

Integrated through the line campaigns  

• Partner with the Head of Customer Growth on overall brand campaigns and how to bring these to life in local formats.  
• Scale broker customer generation through new approaches such as large-scale activations, co-funding events contributed to with franchisees and digital tools like driving adoption of our products and use of referral tools.  
• Drive creative and innovative marketing campaigns that propel growth and enhance brand visibility. 

Manage and scale operational team overseeing broker requests  

• Drive high service quality for requests for broker marketing, partnering with brokers and stores to understand their objectives and bring them to life in a scalable way.  
• Scale services and support through rhythms, webinars, train the trainer sessions with sales leaders to maximise value and business impact   
• Measure and drive contribution to SG business.  

Scaled co-funding opportunities with brokers   

• Lead the exploration of large-scale deals to secure inventory of assets such as OOH that can be offered to stores and brokers at discounted prices.  
• Partner with channel owners across growth to amplify activities to drive SG including PR and organic.  
• Drive strategic event planning and execution, engaging and unifying local stores or brokers through targeted events.