Cuscal – where curiosity and expertise are rewarded. 

Be part of a smaller team taking on a bigger role – a role where your curiosity, your energy, your ambition is rewarded. You’ll grow with us in an unconventional way where sideways develops you as much as up; where voices are heard and ideas are tested, and new things are created in fast-paced and efficient ways. Where your expertise and excellence are seen and valued. 
 
We are looking for a Payroll Coordinator to join our Finance Team.  

Reporting to the Manager, Financial and Remuneration Services, the Payroll Coordinator is responsible for performing the day-to-day activities associated with the timely and accurate processing of remuneration payments and employee entitlements, and administration of an efficient and effective payroll processing function whilst complying with statutory obligations and legislation requirements 

About the Role: 

• Co-ordination, preparation and distribution of monthly and off cycle payroll and related tasks  

• Administering salary packaging programs and processes for all employees 

• Interepreation and implementation of relevant BF&I awards as well as Cuscal policies/procedures  

• Producing remuneration related reporting and insights 

• Preparing reconciliation and reporting to fulfil statutory, legal and compliance requirements  

• Processing annual remuneration review and bonus payments in line with Cuscal policies 

• Monitor and action payroll enquires and requests 

• Contributing to to continuous improvement initiatives 

About You: 

• Demonstrated extensive experience in similar environment with end-to-end Payroll function and experience in a payroll team in mid to large organisation 

• Strong knowledge of Australian payroll legislation 

• Understanding of payroll principles and frameworks 

• Possession of technical skill and knowledge in the payroll function. May be acquired through academic or on the job training or a combination of these. 

Join us at the forefront of payments 
   
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
     
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

The People Systems Specialist assists in maintaining the appropriateness and effectiveness of Montu’s HRIS, supporting effective data management, smooth HR operations, improved impact for downstream teams, and internal education and change management. The People Systems Specialist will be the system lead and Subject Matter Expert (“SME”) for our talent acquisition system, Smart Recruiters. This role is responsible for the improvement and management of this system including project scoping, planning (including identifying cross-system and team implications of change), stakeholder management, creation and execution of test cases, and the creation and communication of good supporting collateral for users. This role supports both Australian and International users.

Key Responsibilities:

• Systems Management - SME
  • Serve as a system administrator, SME and technical lead for our Talent Acquisition tool (SmartRecruiters, “SR”).
  • Improve the efficiency and automation, and suitability of SR, maintaining an expert knowledge in the system’s capabilities, limitations, product roadmap and releases.
  • Design, execute and test system changes in SR, including effective project management, stakeholder engagement, up and downstream impacts, user behaviour changes, and asset updating..
  • Ensure SR documentation is accurately maintained, including system dependencies, network maps, field/setup requirements, templates etc
  • Ensure appropriate controls are designed and implemented to maintain the security and effective management of SR, including reviewing security and admin profiles for local and international users.
  • Help build and maintain resources for employees, managers, and the People team to promote self-service use of people systems
  • Perform routine audits SR to ensure all information and setup is up to date
• Systems Management - other HRIS 
  • Have a good working understanding of other HRIS tools used, and be able to support BAU and general administration and support. Tools include our core HRIS (HiBob), and enablement platform (15Five).
  • As required (eg, work overflow, team absences etc)
  • Process changes for employees and people leaders and manage workflow tasks in other tools
  • Manage access for portals and system access used in the People team
  • Provide support with management of the systems
• People Systems BAU
  • Respond to general queries and requests for support from internal stakeholders
  • Generate reports as required
  • Participate in other People Systems projects and activities as required
  • Contribute to the development and maintenance of the People Team Handbook and HR Wiki collection, ensuring up-to-date documentation of workflows, processes, and available operational templates
  • Contribute to HR continuous improvement projects and work

We are looking for a Service Operations Specialist to join our growing Enterprise Technology Services team.

This role will support the strategic direction of service delivery by providing Service Operations Support for Cuscal’s mission critical systems and customers.

This includes managing incidents end to end until resolution, assisting incident managers during major incidents, monitoring, and supporting Cuscal systems, effectively communicating to our customers and troubleshooting to restore services within SLA.

In this role you will be responsible for the following;

• Monitoring all defined IT systems / consoles ensuring that they function as per business requirements.
• Responding to system events or faults and take appropriate action when systems fail or suffer degradation in performance.
• Responding to customer Incident, Service and Change requests within predefined SLAs.
• Executing all processes accurately as per the Service Operations procedures and manage any deviations or exceptions via escalation.
• Coordinating the management of incidents and ensure timely escalation of a major incidents to an incident manager.
• Identifying and implement Service Improvements (CSI)
• Logging and updating all Incidents/Service/Change requests into Cuscal Ticketing system with the correct detail.
• Triaging all Incidents / Service requests aiming for fixed on first resolution.
• Engaging and collaborating with 2nd/3rd level support teams for further investigation.
• Ensuring quality documentation of Service Operations procedures and run sheet tasks.

This is a 24/7, rostered shift-work role that will include weekends and night shift.