The People Systems Specialist assists in maintaining the appropriateness and effectiveness of Montu’s HRIS, supporting effective data management, smooth HR operations, improved impact for downstream teams, and internal education and change management. The People Systems Specialist will be the system lead and Subject Matter Expert (“SME”) for our talent acquisition system, Smart Recruiters. This role is responsible for the improvement and management of this system including project scoping, planning (including identifying cross-system and team implications of change), stakeholder management, creation and execution of test cases, and the creation and communication of good supporting collateral for users. This role supports both Australian and International users.
Key Responsibilities:
- Systems Management - SME
- Serve as a system administrator, SME and technical lead for our Talent Acquisition tool (SmartRecruiters, “SR”).
- Improve the efficiency and automation, and suitability of SR, maintaining an expert knowledge in the system’s capabilities, limitations, product roadmap and releases.
- Design, execute and test system changes in SR, including effective project management, stakeholder engagement, up and downstream impacts, user behaviour changes, and asset updating..
- Ensure SR documentation is accurately maintained, including system dependencies, network maps, field/setup requirements, templates etc
- Ensure appropriate controls are designed and implemented to maintain the security and effective management of SR, including reviewing security and admin profiles for local and international users.
- Help build and maintain resources for employees, managers, and the People team to promote self-service use of people systems
- Perform routine audits SR to ensure all information and setup is up to date
- Systems Management - other HRIS
- Have a good working understanding of other HRIS tools used, and be able to support BAU and general administration and support. Tools include our core HRIS (HiBob), and enablement platform (15Five).
- As required (eg, work overflow, team absences etc)
- Process changes for employees and people leaders and manage workflow tasks in other tools
- Manage access for portals and system access used in the People team
- Provide support with management of the systems
- People Systems BAU
- Respond to general queries and requests for support from internal stakeholders
- Generate reports as required
- Participate in other People Systems projects and activities as required
- Contribute to the development and maintenance of the People Team Handbook and HR Wiki collection, ensuring up-to-date documentation of workflows, processes, and available operational templates
- Contribute to HR continuous improvement projects and work
