The Opportunity

We have an opportunity available for a Business Performance and Reporting Analyst to join our AIA Financial Services team. Reporting to the Senior Manager Operations, you will collaborate to provide business reporting and operational support to our business. This opportunity will suit an experienced Analyst who is currently working within a Financial Advice team or broader financial services industry.
 

 To do this successfully you will:

• Build and produce reports and dashboards using Alteryx and PowerBI to measure and report on AIA Financial Services business performance, identify trends, including insightful commentary as required
• Research, analyse, design and develop business specifications to achieve agreed business data and reporting deliverables
• Develop robust SQL and other data-driven code, data integration, automated processes and delivery solution
• Discover, validate, and interrogate new data sources to ensure accuracy and effective controls
• Manage workload to ensure deadlines are met and display superior time management skills in to handle contending priorities
• Raise and implement continued process improvements
   

Successful applications will demonstrate:

• Experience working within Data and Visualisation, preferably within a Financial Advice practice or similar
• Undergraduate qualification in Data Science or related field
• Validated experience in data visualisation
• A sophisticated understanding and use of Alteryx, Excel, Power BI and Tableau
• A willingness to work to challenging timeframes with an emphasis on delivering high quality outcomes
• A high level of initiative and self-motivation
• The ability to collaborate within a team environment
• Experience utilising analytical skills to drive business improvement and solutions
• An inquisitive mind and passion about deriving insights from data
   

Why choose AIA:

We’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access additional leave days a year to recharge
• Work with supportive and inclusive managers
• Flexible working arrangements
   

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.  Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year. 
 

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link prior to COB on Wednesday, 20 March 2024.

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

Seeking a role where you can make an impact and drive new process improvements? We have an opportunity for an out of the box thinker, a passionate problem-solver that is seeking their next step in their Finance career!

Reporting into our Accounts Payable (AP) Business Owner and joining the wider AP team that are at our Bindjareb office in Pinjarra, you will provide functional expertise in all AP related matters including systems, processes, and controls.

In addition, your key purpose and responsibilities will be:

• Actively seeking out issues and identifying gaps along the RTP flow path where you’ll develop and implement effective solutions to support with continuous improvement.  

• Leading a variety of AP activities including actioning invoice holds and control reports, ensuring GST compliance, resolving invoice queries, and keeping procedures up to date.

• Supporting all internal and external audit and compliance activities that involve providing required and information as requested.

• Working collaboratively with your team and provide training and guidance where required whilst covering the role of your supervisor when the opportunity arises.

• Building positive relationships with internal and external stakeholders by providing an exceptional customer experience journey.

About you

To play a part in our ongoing success we are seeking someone with:

• A background in Finance specialising in Accounts Payable.

• Tertiary qualifications in Commerce / Accounting would be considered desirable.

• Previous exposure working within a large organisation demonstrating the ability to manage high volume invoices and balancing multiple priorities effectively.

• Strong knowledge of end-to-end RTP processes with an understanding of business controls and compliance.

• A self-starter approach and an analytical way of thinking that delivers out of the box initiatives and solutions to improve existing processes.

• Proficient in using Oracle ERP or similar with the capacity to learn new systems efficiently.

• Leadership attributes that will support team development and performance.

What’s on offer?

• An attractive remuneration package that recognises the skills and experience you will bring to the team.

• A yearly performance bonus to reward your contributions.

• Enjoy additional time off with a month leisure day every 4-week period.

• A flexible workplace offering a hybrid work arrangement utilising our Flexible First initiative.

• Career development opportunities with further training and education assistance.

• Enjoy 16 weeks paid primary parental leave and 3 three weeks for secondary carers.

• Access to the Alcoa Live Well program with a selection of health & wellbeing discount offers to help you live your best life!

Applications close
Sunday, 24 March 2024

Additional information

• Interviews may progress prior to the closing date, although all applications will be considered.

• You will only be contacted if you are shortlisted for an interview, this process can take up to four weeks from the closing date.

#LI-JR1

About the Location

As an Alcoan you are part of a global team committed to advancing sustainability and delivering excellence and innovation. We invented the industry and today we are redefining what it means to be a sustainable aluminium company from mines to metal. Join in and become an essential part of our purpose: to turn raw potential into real progress. We believe in inclusion, diversity and enabling all employees to grow and develop their careers with us, where they can pursue their passions. The power is in your hands to shape the things that matter to us all.

We are values led, vision driven and united by our purpose of transforming raw potential into real progress.  Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.    

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!  

Your work. Your world. Shape them for the better. 

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Credit Affordability and Integrity Manager, internal movement has created full time positions in our Melbourne, Docklands head office for 2 Credit Functional Analysts to join the team.

This role sits within the Credit Affordability and Integrity team whose responsibilities include, (but are not limited to), ownership of the following core functions:

• Internal and external audits

• Compliance uplift

• Response to external regulator/government notices or information requests

• Investigation, resolution, and minimization of wrongful disconnections

• Complaint reduction

• Incident management

• Mandatory government energy efficiency schemes

The Credit Affordability and Integrity team within the Credit & Affordability business unit has functional and strategic responsibility for ensuring AGL’s consumer credit management processes are compliant with relevant internal, regulatory, and legislative frameworks whilst balancing the need to keep overdue accounts to a reasonably low level, prevent bad debts, whilst contributing to the enrichment of our customer's experience with AGL..

What you’ll be doing:

Operational Excellence:

• Analyse incidents and trends to identify improvement opportunities.

• Reduce wrongful disconnections through credit control analysis.

• Provide expert support for inquiries and complaints.

• Improve consumer debt performance.

• Drive debt performance initiatives.

• Contribute to Credit & Affordability targets.

• Innovate credit processes and manage system changes.

Compliance & Risk Management:

• Ensure compliance of credit management processes.

• Reduce Wrongful Disconnections and compliance breaches.

• Deliver timely regulatory performance reporting.

• Respond to compliance notices and audits promptly.

• Collaborate with Credit operations to address performance incidents.

• Minimize customer complaints.

• Gather insights for debt recovery and compliance improvements.

Continuous Improvement:

• Resolve process issues for collection effectiveness and compliance.

• Monitor and correct system process performance.

• Manage change activities and ensure compliance.

• Anticipate and address risks during planning.

• Implement industry best practices for improvement.

• Identify and implement cost-effective process improvements.

Customer, People & Relationships:

• Uphold AGL Values and foster diversity.

• Prioritize health, safety, and environmental standards.

• Build effective business relationships.

• Enhance team engagement.

• Manage frontline issues and improvements.

• Improve Credit complaints and customer experience metrics.

Qualifications, key skills and experience required:

• Proficient in regulatory guidelines and the energy industry.

• Expertise in credit management and collections, particularly in the energy sector.

• Skilled in analysing processes, identifying root causes, and driving solutions.

• Ability to provide key insights, and use data as the basis to tell a story

• Strong analytical and reporting abilities with keen attention to detail.

• Excellent written and verbal communication skills.

• Proven experience as a business/operational analyst in similar industries.

• Accuracy and attention to detail, with high verbal communication skills

• Demonstrated success in delivering operational changes.

• Familiarity with process management and understanding of business drivers, especially in utilities.

• Experience in project and/or change management.

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated Resume by the closing date of: midnight Monday 18th March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Role & Team Overview

We have an exciting Business Analyst role in our Operations and Corporate Technology space. You will be responsible for working within the Ops Architecture & Delivery team to deliver value to Australia’s largest energy provider. You will contribute to ‘keeping the lights on’ and be a part of a dynamic team, with a flexible working environment, as we implement technologies transition for Australia’s energy future.  

The role ensures the development of business solutions, process mapping, requirements gathering, operational support guides and project and architecture assistance to enable project/s to be successful. 

What you’ll be doing

• Requirements gathering, business and Service Support Guide development, process mapping & documenting processes.

• Participate in the delivery of various approved business solutions. 

• Ensure business solutions are fit for purpose and align to technology standards/guidelines.

• Assist the transition of business solutions into production.

• Data analysis to identify improvement opportunities and prepare & present dashboards & reports.

About you

• Demonstrated experience working within teams and delivery functions. 

• Demonstrated analytical, problem solving and investigatory skills. 

• Requirements gathering, process mapping and good documentation skills. 

• Interpersonal and stakeholder management skills and the ability to work within constraints.   

• Experience with Power BI and other Reporting platforms would be advantageous. 

We’d love to see your application, submitted by: Monday March 18th, 2024.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

We are seeking a Data and Reporting Analyst to join our team. The idea candidate will demonstrate creative problem-solving skills, a readiness to adapt to new technology and software, and, above all, the right attitude – a commitment to being a versatile and adaptable professional keen on growing alongside the evolving needs of the company.

Working across multiple entities, you will contribute to:

• Developing KPIs, tools, and dashboards to enhance business processes, increase productivity, and ensure the consistency, reliability, scalability, and quality of standard reports.
• Identifying data sources and gathering relevant data from various internal and external sources.
• Cleaning, validating, and preprocessing data to ensure accuracy and consistency, addressing any data quality issues.
• Identifying trends, patterns, and correlations within the data, offering insights that support decision-making processes from complex data.
• Developing and maintaining databases, and data systems – reorganising data in a readable format.
• Preparing reports for stakeholders, enabling them to take important decisions based on various facts and trends.
• Collaborating with cross-functional teams to prioritise and address business needs, ensuring that data insights contribute cohesively to the organisational strategy.
• Display a continuous improvement focus by systematically identifying opportunities for enhancements and customising solutions to align with our business requirements, contributing to ongoing efficiency and effectiveness improvements.

The role is adaptable, and we're open to candidates with some, not all, of the desired skills and experience, what matters most is the right mindset and the drive to take charge and shape your own path.

OceanaGold are seeking a highly professional and motivated System Analyst – Success Factors to join our Digital Technology Team. Based in either our Melbourne or Brisbane offices and reporting to the Senior System Analyst – IT, you will partner with cross-functional business stakeholders to ensure design, implementation and support of end-to-end business application solution SAP Payroll. Your ability to gather technical documentation as well as build and deploy business models, in addition to providing ongoing daily support and payroll bug fixes, will ensure your success in this challenging and rewarding appointment. 

Key tasks and responsibilities:

• Lead the functional delivery of SAP Payroll system upgrades and enhancements.
• Ensure all business requirements and functional designs are understood and delivered.
• Interpret systems specifications to develop, maintain and support reporting solutions.
• Create & manage functional documentation as well as perform unit testing and sign-off on system integration testing.
• Perform user training and interface with business application users at all levels to ensure all customer requirements are captured and understood.
• Manage the change and release management of Payroll developments, patch updates and upgrades.
• Respond to and address user requests via ticketing process preferable to have experience in Service now.
• Develop long term partnerships with business partners and vendors.

• Be uniquely you, come as you are
• Work for a market leading business, and large scale transformation
• Be a part of tangible change

As a pivotal member of the Advanced Analytics team, this Senior Data Analyst role will play a critical role in the Attribution squad by measuring the value driven by our many initiatives to influence and enhance our personalisation approach.

Sounds good? Read on.

Key Responsibilities:

• Work in close collaboration with 2 other senior data analysts, 3 data scientists and 2 data engineers within the squad and hundreds of analytics experts within Endeavour
• Establish strong relationships with business stakeholders to become their trusted advisor and partner
• Solve problems from the attribution lens
• Focus on the insights (aka ‘so what’)  from ongoing and ad hoc analysis, defining the narrative and identifying actions and opportunities
• Leverage your SQL skills to query our large instore and online retail datasets for all our brands (Dan Murphy, BWS …)
• Design, build, test, and maintain high-quality Tableau dashboards
• Influence the product roadmap of this relatively new squad with the opportunity to bring some of your ideas to life
• Thriving and growing (and challenging) our team norms, standards and procedures to provide consistency across the business and with peers

Key Tools:

• Utilise your expertise in SQL, DBT, Tableau, and GSuite

Who are we?  

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

The Team 

Humanforce is growing and is on the hunt for an exceptional Application Support Analyst that will be responsible for customers using our intelliHR product. The intelliHR platform adds value through the automation of traditionally manual HR processes, capturing critical people and performance data not typically available or visible to businesses today. intelliHR utilises cloud-based tools for real-time collection and reporting of data. You'll join our broader Humanforce Technical Support team, but focus on customers using the intelliHR product.

Who you are?  

Our application support analyst if focused on providing top-notch support to our intelliHR customers. You are customer obsessed and care deeply about creating memorable experiences for all customers. You ideally have experience working in a technical or application support role, troubleshooting and building solutions for external facing customers. You are passionate about educating our team and customers through training and knowledge sharing.  

What you will do?

• Nurture positive and productive relationships with our existing client base through exceptional service to ensure retention of existing customers and the promotion of Humanforce to customer networks.
• Increase product knowledge across the customer base through a combination of educational support and ongoing contribution to the customer facing knowledge base.
• Contribute to Humanforce reputation for industry-leading service through deep product knowledge and timely resolutions to customer queries.
• Consistently improve and streamline internal processes that will aid the support team.

What you will need?

• 1-3 years of experience in a similar role within the SaaS industry.
• Balance of technical knowledge and business acumen
• Customer-first approach
• Proactivity, self-starter with excellent prioritisation skills
• Ability to digest technical information and relay this to non-technical people
• Excellent communication skills with the ability to engage, influence, and inspire partners and
• stakeholders to drive collaboration and alignment
• Ability to quickly learn and use various systems
• Strong data manipulation/excel skills
• High degree of organization, individual initiative, and personal accountability
• Experience successfully working in teams to resolve complex issues.
• Proven track record of supporting end users to achieve outcomes through the use of technology
• Experience developing user guides as part of an online knowledge base

Some ‘nice to have’s:

• Experience or keen interest in HR/Payroll technology

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to Go1  
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant

• Bring your passion and feel the energy
• Work within an industry leading business going through a substantial period of growth
• Be a key player within a large scale transformation

The IT Analyst in Architecture Practice exists to help the team execute best practices for engagement and governance of Enterprise Architecture and continuous improvement of processes. This is inclusive of but not limited to the data and artefacts maintained in the Enterprise Architecture tool - Ardoq.

Endeavour encompasses industry leading brands within retail & hospitality, alongside manufacturing services, wineries, and other specialty related businesses and services. 

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Responsible for organising, cataloguing and storing key IT artefacts in an Architecture repository.
• Admin and maintenance of Architecture tool Ardoq with close vendor association and vendor support
• Work closely with technology stakeholders for the execution and governance of processes to ensure Ardoq is up to date.
• Oversee the engagement processes for architecture and actively triage
• Coordinate documentation and collaboration on key architecture artefacts

• Bring your passion and feel the energy
• Work within an industry leading business during a period of growth
• Work with cutting edge cyber tcnologies

As the Senior Cyber Analyst Engineer, you will be a critical part of the Endeavour cybersecurity team and a key driver of the implementation of the threat management strategy. The complexity of the environment creates the opportunity for the successful candidate to operate as both security incident response and security engineer. 

The candidate will work closely with stakeholders both in the business and the Cyber Security team. They will have involvement with a robust assortment of security projects that support the Endeavour Cyber Security Team.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Actively participate in Incident response, taking direction from the incident manager
• Occasionally Lead and provide guidance for Incident Response containment and remediation activities.
• Mentor Endeavour Security Operations Centre analysts.
• Designing, implementing and refining security use cases and detections.
• Identify and execute opportunities for automation.
• Develop dashboards with advanced visualisation.
• Assist in the engineering support of Cyber platforms
• Occasional work as directed

NA

About Us

Awarded as an ESG and Responsible Investment Leader, Rest is one of Australia’s largest profit-to-member superannuation funds; supporting more than 280,000 employers and around 1.95 million members, we have nearly $71 billion of funds under management.

Our ambition is to create super our members love. This is our purpose; it is why Rest exists. To achieve this ambition our mission is clear: make super simple!

At the heart of everything we do at Rest are our values and behaviours, they represent how we’ll be successful in this pursuit. We want to Be Daring, Keep it Simple, Take Action and Have Grit! To put it simply we want our people to thrive and love the work they do.

About the Job

The Middle Office function is maturing from a traditional middle to back office function to provide improved decision support, performance reporting, technical expertise in due diligence, and centralised functions performed within the Front Office Investment Teams.

As part of this journey, the Middle Office function is specialising between the Listed Assets (Equities, Fixed Income, Overlays) and Unlisted Assets (Property, Infrastructure, PE and Direct Debt). In the Unlisted Asset space, to further develop enhanced middle office services to support a growing portfolio of Unlisted Assets, we require Robust ‘end-to-end’ transaction processing and reporting capabilities.

This role will be responsible for transaction review, instruction and reporting for the Unlisted Assets. In addition, the role will develop the accounting platform that will support the growth in the Unlisted Assets.

Business as usual will include Operations: ensuring timeliness of processing payments, preparing & uploading custodian instructions, and acknowledging receipt of funds. As we strive to work as a small cross-functional and dynamic team, the Analyst, Unlisted Middle Office is required to consider the technical consequences of Unlisted Investment transactions for Custody, Accounting, Legal, Tax, Performance and act as the first point of call prior to corroborating with the wider Shared Services group

Key Responsibilities Include:

The Analyst, Unlisted Middle Office will support Rest’s Unlisted Middle Office function.

Primary Accountabilities and Responsibilities includes:

Operations (Unlisted)

• Preparing end to end instructions for unlisted transactions (cashflows, valuations etc) to:
  • Custodian – Accounting, Unit Pricing & Tax
  • Treasury – Cash Management
  • Overlay – FX Hedging
  • Legal
• Recording transactions in the internal reporting systems
• Ensuring accounting and valuations comply within the Valuation and Unit Pricing Policies
• Reviewing investment management and performance fees for accuracy
• New deal/investment setup both internally and with the Custodian
• Primary point of contact for Unlisted Assets with:
  • The Custodian
  • Rest Investment Team (operations and unit pricing)
  • The Investment’s Finance Teams
• Preparing and maintaining Investment bibles, procedures and model documentation
• Preparing and maintaining Fee Disclosure for SRF705 & RG97 Reporting

Secondary Accountabilities and Responsibilities includes:

Change and Project Management

• Initiate, manage and deliver on change projects improving the Unlisted Middle Office service to the portfolio managers and organisation
  • Review, document and analyse current processes, systems and policies with the purpose of delivering change benefits
  • Improve process, interactions and flows of information within the business and to REST, the custodian and the administrator
  • Analyse and develop system solutions to improve process efficiency, data integrity and business intelligence reporting
• Assist the Business Solution Manager with system implementations for Unlisted Assets
  • Data validation and input
  • Process documentation
  • Ad-hoc tasks

Other finance and operational duties as directed by the Head of Operations.

JOB DESCRIPTION:

• Working closely with the GM, Sales, Marketing & Finance team, the role provides analytical support to enhance decision making, measuring business performance in the market place, measuring impact of marketing operational plans and assist delivery on commercial planning processes and outcomes.

• Collect, analyze, and maintain sales performance reports.

• Create visualizations and dashboards to present data using Power BI and Excel to support the sales and marketing team.

• Assist in market analysis in the sales and development of products or services.

• Identify, develop and incorporate data sources to analyze and determine purchasing habits to predict and recommend future trends and behaviors for the commercial team.

• Develop smart processes and systems to provide visibility and insights into the business to drive focus on opportunities.

• Support the management of pricing, tenders and contracts.

• Work closely with sales and marketing to identify opportunities to improve margins.

• Prepare reports and presentations for senior management, providing insights and recommendations.

• Collaborate with cross-functional teams, including sales, marketing, finance and commercial excellence, to support project management, develop pricing strategies and promotional plans.

• Support the development and implementation of business plans and strategies.

• Support commercial team on new product launch/business development, market modelling & alignment of market intelligence information.

• Lead and drive consistency in analytics around market size, revenue and growth – be able to align and work closely with GM, Commercial & Finance team.

• Evaluate new business opportunities, new products and spending initiatives by modelling alternative financial scenarios (e.g. revenues, margin, cost etc.). 

• Perform ad hoc analysis and provide support for special projects, as needed.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

NA

Zenith Investment Partners is one of Australia’s leading investment research and consulting businesses, specialising in managed funds research, consulting and investment solutions for financial advisers and their clients. In 2021, FE fundinfo acquired the Zenith Group. FE fundinfo is a global leader in investment fund data and technology.

The Associate Investment Analyst role involves reviewing all aspects of fund managers’ investment teams and processes as well as the return and risk characteristics of the underlying managed funds across all asset classes. You will be responsible for maintaining databases, the collection and co-ordination of requisite information, writing detailed research reports and assigning investment ratings on the funds.

Your key responsibilities will be to:

• Maintain databases and other quantitative information to aid with fund filters and other related analysis
• Aid with collection of information and supporting documentation for fund manager reviews, sector reports and other logistics
• Participate in fund manager assessment meetings in their office (this will require interstate travel with prospects for international travel)
• Fund manager review file notes
• Score assessment criteria for fund managers
• Present and support investment ratings to research committee
• Write reports (allocating and assigning investment assessments and recommendations on funds across a variety of investment fund asset classes)
• Review reports / investment products covering investment style, process, strategies, performance and structures
• Send research reports to managers
• Incorporate relevant factual feedback from managers in reports
• Publish reports on Zenith website to clients

To join us you will need the following experience and skills:

• You will ideally have a bachelor's degree or higher in Finance, Commerce or Business - this is highly advantageous.
• You must have excellent written and verbal communication skills in English.
• You will have a passion for your craft, a 'can do!' attitude and a hunger to learn continuously!
• You must have advanced MS Office Suite skills.
• You will ideally have a passion for investments and markets - Equity in particular.
• You will have the ability to work independently and take ownership of your own workload.
• You will be a team player who can communicate and work effectively with all stakeholders at all levels.
• You must have excellent presentation skills and strong attention to detail.
• Having a background in research is favourable.

By joining the team, you will be offered the following:

• A role that is varied in its responsibilities and welcomes initiative and collaboration with other motivated and experienced professionals.
• The opportunity to make your mark on the success of a fast-paced entrepreneurial company that is growing rapidly internationally.
• A pleasant, ambitious and professional working climate with good opportunities for further development.
• A culture that is about continuous learning and development to ensure that we retain our brand integrity within the global fund industry.
• Commitment to foster an environment that welcomes individual perspectives, backgrounds, and life experiences.
• Eligibility of discretionary bonus.
• 4 days study leave per annum.
• $4,000 p.a. study allowance paid for successful completion of approved courses (in accordance with Continuing Professional Education policy).
• Flexible work options under our Versatile Work Practices.

Your next steps:

• Investment or Research Graduates with the right attitude, who are looking to establish their career in investments are encouraged to submit their application!
• We are always looking for committed and energetic individuals to be a part of the team and if you're looking for a collaborative, supportive and inclusive environment and would like to be part Zenith's rapid growth, apply now!

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role:

9 month fixed term contract | Melbourne based

Looking for a change in your career? The Credit and Affordability team are looking for a passionate analyst to join their team. The Credit and Affordability team manages collections for over 4 million of AGLs’ retail customers across our Energy and Telco business’. The purpose of this role is to improve and manage the approach towards operational procedures, quality assurance evaluations, and agent call management.

What you’ll do:

• Lead vendor relationship for process improvement and call management aligned with KPIs.

• Collaborate with internal teams to establish successful campaign frameworks.

• Revise QA program including call monitoring and calibration for better outcomes.

• Implement collection effectiveness scorecards at both holistic and agent levels.

• Engage AGL stakeholder departments for input and expertise.

• Provide oversight for vendor activity to achieve collection goals.

About you:

• Previous demonstrated experience within a Credit and Collections environment

• Possess strong analytical skills with the ability to gather, interpret and analyse information

• Strong stakeholder and vendor management skills

• Demonstrated understanding of an inbound and outbound credit and collections operations environment

• Possess the ability to coach and educate various business units and teams

• Excellent communication and written skills

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.

• Discounts on energy, telcos and solar plans.

• Play an active role in our diversity & inclusion initiatives.

*Benefits may change over time and vary based on role type and location.

We would like to see your application submitted by 14th March 2024.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

Our Payroll Support Consultants are partners to our clients and are responsible for gathering information and ensuring their continued support and success after implementing our Employment Hero payroll product. In this role, you will be supporting our customers to ensure accuracy and correctness of HR compliance and legislative conditions of employment for our clients. Addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary.

You'll be responsible for:

• You will provide support to clients after they 'go-live' by walking them through updates needed or how to troubleshoot in a variety of ways, such as award interpretation and platform configuration
• You will respond to Payroll related queries from internal support team members and external clients via email, phone and the Employment Hero platform
• Take on client and team payroll escalations for our customers
• Assist with requirements gathering to run post mortem's and run internal support team workshops
• Assist with troubleshooting and client queries; coordinate with internal teams for successful delivery
• You will work closely with your team of Support Consultants and lead the Payroll platform adoption to meet each client's specific requests
• You will help to build and continually improve documentation, and embrace new & existing technologies to improve the way we provide service, both for our customers and for our internal team of Support Consultants
• You will be creative, aiming to simplify and improve processes to help team operations run more efficiently and increase client happiness
  
  

What you'll bring:

• A background in Payroll or related field is important
• Previous experience in setting up, implementing or administering payroll systems (experience with KeyPay is +++)
• A confident and engaging communicator who is comfortable building relationships with a variety of people
• Well-organised approach to your work. You can juggle multiple priorities and deadlines
• An attitude that always puts your customer's needs first
• The ability to identify issues or problems early on and work collaboratively with your team to remove roadblocks and fix problems
• Strong and polished verbal and written communication skills
• High level of emotional intelligence and maturity

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our Heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Upon applying, you can anticipate a thorough review of your application, followed by an engaging interview process. Successful candidates will have the opportunity to meet with relevant stakeholders, gaining valuable insights into the organisation and the role.

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

#LI-RS1

The Technical Support Analyst is responsible for providing local and remote technical services to Dynatrace employees worldwide through a variety of media including support portals, email, chat and videoconferencing. The role requires strong technical analysis and problem-solving skills and operates autonomously to implement proactive customer technical solutions.

Ability to work within a global team is imperative and experience working internationally/across multiple time zones is desirable. You must have a desire to work within and contribute to global procedures and practices.

Responsibilities:

• ·Responsible for end-to-end Incident, Service Request and Problem management including qualified escalation to Business Systems and Infrastructure specialists where necessary.
• Responsible for executing local and regional projects as part of global programs such as the deployment of new client hardware and software technologies; asset logistics and demand management; office relocations.
• Responsible for creating and maintaining process & workflow documentation related to Service Desk operations for both internal and customer use cases.
• Provides regional and global client support as required; primarily the support and maintenance of client hardware including MacBooks, iPhones and PC laptops.
• Provides mentoring and decision support for less experienced IT Support Engineers.

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Investment Data Team is a newly established operational capability within Rest’s Investments Services and Transformation organisation.  Investment Data supports all components of the data, reporting and analytical needs for our growing Investment business.  

As a Data Analyst, you will be responsible for daily monitoring and data quality checks across the data ingestion and mastering processes to ensure that data is accurate, timely and usable by our Investments team each day.

As a Data Analyst you will support the team by maintaining and validating Investment data, overseeing Investment databases and systems, and assisting in ensuring that data sets are sourced, governed, mapped, ingested and transformed to feed the reports and dashboards utilised by the Investments team.

The Data Analyst will ensure accurate information is stored and reported, maintaining automated reconciliation and validations in REST's systems, monitoring for discrepancies, and investigating causes to ensure data sets are complete and accurate for use in reporting, analytics and dashboards.

Key Accountabilities and Responsibilities

• Data mapping, definitions and procedure documentation
• Metadata management (catalogue, lineage)
• Data process compliance and risk assurance
• Data quality check execution, investigation and resolution
• Data retention, audit and regulatory compliance
• Follow best practice business process optimisation for the Data and Analytics operations, utilising technology and analytical tools.

AutoStore is a leading software and robotics company providing automation technology to warehouse & distribution facilities. Our solution is the most space-saving system on the market and can provide a fourfold increase in storage capacity. With approximately 61,000 robots in 1350 systems across 52 countries, AutoStore is the most deployed provider of grid-based, high-density goods-to-person systems globally. For more information, see autostoresystem.com. Our headquarters is in Nedre Vats Norway with offices in Haugesund (Norway), Oslo (Norway), the US, UK, Germany, France, Spain, Italy, Austria, South Korea, Japan and Singapore.

Bots, Bins and Brilliant People – bring on the future of warehousing!

AutoStore is seeking a System Design Analyst

To facilitate the growth of our Australian team of two, we are looking for a System Design Analyst in Sydney to join our System Design Team and help us achieve our goals in the region. As a member of the AutoStore specialized System Design Team you will work in collaboration with our sales force in supporting the organization’s worldwide customer network with technical expertise and know-how.

We are Lean, Bold and Transparent - Join the robotic revolution with us! 

KEY TASKS AND RESPONSIBILITIES:

• Supporting the sales organisation with data analysis, designs and simulations for customer projects
• Review, optimise and support partners on customer concepts
• Support with new releases of test, improvements and documentation of design tools
• Deliver technical training on best practice when using design software to global distributors and internal sales team
• Improving internal operations and processes through automation of simple tasks etc.
• Proactively provide technical support for the sales organisation internally and externally

KEY QUALIFICATIONS:

• Degree in industrial, mechanical or electrical Engineering, mechatronics other technical sciences or logistics and supply chain management
• Proficient in data analysis
• Minimum 1-2 years of work experience in engineering, solutions or logistics design
• Understanding of logistical processes & experiences from material handling industry
• Interested and skilled presenter and trainer
• Solution design capability
• Comfortable with Microsoft 365 – advanced excel skills

PERSONAL ATTRIBUTES:

• Support and communicates both internally and externally with good quality and time-management
• Willingness to do some travel
• Accountable, proactive and flexible
• Innovative, knowledge-seeking and curious
• Excellent interpersonal and communication skills
• Problem-solving skills and ability to work independently
• Analytical, accurate and systematic
• Team player

WE OFFER:  

• A creative, safe, and solid workplace in a business experiencing tremendous growth – Norway's first unicorn company listed on the Oslo Stock Exchange   
• A company culture where we recognize and applaud everyone's contributions in making decisions 
• Competitive compensation and benefits  
• In AutoStore we value flexibility and we offer a worldwide 60/40 remote working policy for all roles that can be performed remotely 

Show your interest in the position by registering your CV and application as soon as possible. Certificates and diplomas are attached to the application. All inquiries are treated confidentially.  

Application deadline: 17th of March 2024 - ​applications are processed on an ongoing basis. 

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)

The Financial Reporting and Billing Analyst is a hands-on financial analyst responsible for day-to-day cost management, invoice generation and commercial reviews and analysis. You will achieve this by being proactive in identifying opportunities to perform value-added tasks to support the business in achieving its objectives.

Working with our dedicated customer teams, you will be the first point of contact for all financial queries. You will liaise with the finance team and the broader business to ensure a high standard of service is provided for all queries.

Our offices are based in Canberra or Melbourne, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Please note that to be successful in this role you will need to be an Australian Citizen, and be eligible for Baseline/ NV1 Security Clearance.

What you’ll do    

• Collate and QA monthly invoices and supporting documentation
• Manage and resolve billing queries and escalation from the customer
• Follow up customer aged debt and purchase orders
• Prepare daily, monthly and ad hoc BAU reports and billing data
• Perform data trend analysis and present on billing trends across the delivery teams
• Establish and develop key relationships with the customer

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

The nature of this role will suit a critical thinker with a high level of initiative, judgment, and integrity. You have an eye for detail, and you enjoy proofreading, analysing, and verifying the accuracy of the information provided to you. While you enjoy working on complex tasks, you also enjoy switching to routine tasks as required.

We are looking for someone who has excellent communication and presentation skills. You will enjoy establishing effective working relationships with both internal and external staff.

Key to your success in the role is an understanding of basic commercial and financial concepts. You will have solid Microsoft Excel skills – and be keen to get your geek on with a spreadsheet!

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.