Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering, and technology-enabled transformation programs.

We partner with clients to design and implement customised solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy, process optimisation, and IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting – is a real consultancy for real consultants.

We have an opportunity available for a Technical Business Analyst (Senior Consultant/Consultant) to join our Team.

Role: Technical Business Analyst

Location: Perth, WA

Employment Type – Permanent, Subcontractor, FTC

Experience Required:

·       8+ years of business analysis experience

·       Successful BA experience of at least 3 or more projects from initiation to implementation

·       Hands on experience with Agile and waterfall methodologies

·       Able to use Jira, Confluence, MS Visio, Excel, PowerPoint and other Office Tools

·       Brilliant stakeholder management skills

·       Impressive communication skills

Desired Skills:

·       Functional consulting experience in Energy and utilities (particularly power sector)

·       Extensive knowledge in Enterprise Work and Asset Management, Supply chain functions, Customer care and metering & billing functions in Power, Water and Gas sector

·       Experience in working in multi-vendor models.

Key responsibilities of this role include:

·       Capturing End to End Business requirements: workshopping collaboratively to define user stories and use cases and/or business requirements and testing these requirements with end-user focus groups – either internal or external; and recommending direction to the business based on the cost/benefits trade-offs as this is done.

·       Performing Requirements traceability through mapping of business requirements to user stories, monitoring the evolving solution design and clarifying or asserting the Business need to be fulfilled in the solution with internal or external parties.

·       Manage change to requirements within programs; ensuring impact analysis is completed by other program members.

·       Analyse and review alternate solutions and provide input to Business areas on the most appropriate solution.

·       Ensuring affected Business areas understand the solution and that their operation can support the project Business case.

·       Guiding the customer towards accepting viable and valid solutions and ensuring the final solution supports the stated Business benefits, both functionally and unguided user acceptance testing via user focus groups.

·       Support E2E Testing; Test Strategy; support functional and usability test case development and incident impact analysis.

·       Verify requirements through user test case development, and incident impact analysis and seek approval of user acceptance testing within user focus groups.

·       Assure application of relevant standards (regulatory, legislative, internal, and operational); and that these standards are reflected in their requirements deliverables on the programs they are working on.

·       Ensuring delivery of high-value requirements.

·       Evaluate business processes and systems, uncovering areas for improvement and recommending appropriate action.

·       Lead reviews of business processes and develop optimization strategies.

·       Gather critical information from meetings with various stakeholders; document and effectively communicate the results of your efforts.

·       Formulate system requirements, plans, and documentation.

We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills, and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success.

We offer you great opportunities within a dynamically growing consultancy. You will elaborate and deliver best practice solutions and will be able to further develop your solution design, implementation, and project management skills. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.

On behalf of our client Celonis, we are looking for a full-time experienced Value Engineer - APAC.

The Role:
As a Value Engineer, you are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realize significant value using Celonis EMS. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you'll do:

Identify & Frame Value:
• Discover and translate customers' strategic priorities into high-impact Celonis use cases
• Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers
• Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives

Realize Value:
• Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
• Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
• Present results and realized value to senior management and C-level executives

Scale Value:
• Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
• Build a strategic expansion roadmap for customers embedding Celonis EMS as a strategic business transformation platform in their organization and therefore drive adoption and expansion
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases.

The qualifications you need:

• Value Selling Methodology: You have advanced knowledge and experience following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV's, and demonstrate the full value potential of Celonis EMS
• Product Expertise: You are an expert in guiding the customer's IT team throughout their EMS journey, demonstrating hands-on the power of EMS and accelerating value realization by building dashboards, Apps, Action Flows
• Value Realization: You have advanced knowledge and expertise in identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis
• Project Management: You are able to plan and manage project scope, expectations and timelines. You will need to manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Proven experience in preparing and communicating results to stakeholders and management, both internally and externally.
• Domain Expertise: Leverage your advanced business domain expertise, such as in Finance or Supply Chain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and build a compelling value roadmap for the customer
• Industry Expertise: You have advanced industry expertise and a proven ability to develop a deep understanding of industry trends and strategic opportunities of the C-Suite and build an integrated Celonis EMS roadmap.


APPLY HERE: https://hire.expedo.co/public/69b514fc-0b49-4663-8e38-be0777f9b67a/2cc8916f-39fa-4fe3-bfa1-4936e1221143

Ad Reference: WCZHY/6CKY4

About the Opportunity

Salary range: $90K-100K annually


About the Role

As a Business Analyst, you will play a crucial role in identifying and analyzing business problems and opportunities to improve organizational efficiency, productivity, and profitability. Working on a full-time basis (Monday to Friday), you will collaborate with stakeholders from various departments to develop solutions that align with business goals.


Key Responsibilities

- Identify and analyze business problems and opportunities for improvement.
- Collaborate with stakeholders across departments to gather requirements and understand business needs.
- Develop and implement solutions to achieve business goals.
- Generate process documentation and reports to support decision-making.
- Translate data into actionable insights through effective communication.
- Collaborate effectively with cross-functional teams to drive projects and initiatives.
- Manage multiple priorities with attention to detail and follow-through on commitments.
- Apply business process improvement methodologies to optimize workflows.
- Familiarity with project management tools to support project execution.


Key Skills & Qualities

- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills.
- Ability to collaborate effectively with cross-functional teams.
- Attention to detail and ability to manage multiple priorities.
- Knowledge of business process improvement methodologies.
- Proficiency in data analysis tools, including Excel.
- Familiarity with project management tools.


Experience

- At least 2 years of experience in a business analyst role or similar position.
- Experience working with stakeholders across different departments to identify business problems and develop solutions.
- Experience with data analysis and visualization tools.
- Experience working with project management tools.


About The Company

Freedom Property Investors is the largest and fastest growing Property Investment Company in Australia, with main offices in Sydney and Melbourne CBD’s.

We are currently the 3rd fastest-growing business in Australia across all industries according to the Australian Financial Review.

We are privileged to have 25+ years combined experience between our two Founders, over 7,500 valued members, and over 250 full-time staff spread across Australia and growing. We pride ourselves on being the industry leaders.

It is our mission to serve our valued members, earning over 1,400+ positive Google reviews and a 4.8 Star rating, this is unheard of in our industry. We are in need of people who share the same values as we do.

Join Australia’s largest and number 1 Property investment team and contribute to our mission to help everyday Australians achieve their goals of Financial Freedom.

Systems Analyst Your new company Australia's largest electrical transmission network operator. They manage and operate networks across Australia's three largest states across the eastern coast. You will be brought into the financial team to essentially work as a portfolio system admin for their project management software. Your new role Portfolio system management key responsibilities include;

Implementing and managing project management information systems.
Plan for system implementation and enhancement of existing project management
Scrum meeting with the developers to follow-up on development status, prioritise work and ensure software issues and bugs are fixed
Create test cases. Facilitate and participate in User Acceptance Testing.
Provide application training to end users and ensure systems are aligned to required standards
Workshop with different levels of stakeholders including senior management to assess functionality requirement

What you'll need to succeed

Experience in a similar role focused on systems administration, project or portfolio management and implementation of system.
Familiarity with management and implementation of major commonly known ERPs (e.g., SAP, Oracle, Ellipse etc).
Advanced Microsoft 365/ Microsoft Office Suite (including Project, Excel, Word, PowerPoint, Outlook, Access, and SharePoint)
Strong data management skills.
Strong stakeholder management skills.

What you'll get in return

Fantastic remuneration package (15.5% super!)
Work from home 3 days a week
RDO days (Get every second Monday off)
Employee Benefits
Career growth opportunity
Join a large enterprise organisation

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

ALTEREGO TECHNOLOGY PTY LTD ALTEREGO TECHNOLOGY PTY LTD is seeking an experienced to join our team. As a Business Analyst, you will be responsible for analyzing and documenting business requirements, conducting feasibility studies, and providing solutions to improve business processes. You will collaborate with stakeholders to gather and define project requirements, create functional specifications, and develop test plans. Additionally, you will assist in the implementation and support of business systems and applications. This role offers a competitive salary, flexible work hours, and opportunities for career growth. Join our dynamic team and contribute to the success of ALTEREGO TECHNOLOGY PTY LTD. Benefits Competitive salary package Flexible work hours Opportunities for career growth and development Collaborative and supportive work environment Exposure to cutting-edge technologies and projects Work-life balance initiatives Health and wellness programs Employee recognition and rewards Task & Responsibilities Advise on the feasibility and suitability of proposed Information Technology solutions and business processes to optimize business performance. Facilitate strong working relationships with key stakeholders to support collaboration, the exchange of information and issues management to build on existing relationships and influence outcomes. Identify and analyze any gaps in data and articulate in simple language, the context to which subsequent data models are formed. Work with business stakeholders to objectively and fearlessly review and remove outdated processes and system functions to optimize business transformation and create efficient end-to-end business processes. Determining the future and present business processes and maintain the quality of service and products. Build a strong, collaborative relationship with the Program, Project and 3rd Party teams. Assess and interpret information to formulate recommendations and provide specialist advice to enable the organization to achieve quality outcomes. Software and Hardware Asset Management. Software licensing and Hardware CMDB Management. Develops and maintains documentation of business processes using modern tools and methods to ensure that documentation remains a most useful resource Acquires a thorough understanding of the business and accumulates and formulates business needs, including functions, processes, workflows using such methods like conducting workshop, stakeholder interviews etc. Participates in testing activities in test environment and product quality Contributes in designing the processes and coordinating this work with the software development team Writes test scripts to gauge compliance with requirements across network and Standard Operating Environment (SOE) solutions as required Proficient in using the Agile method as a Business Analyst Establishes relationships and discusses with teams across the business and across multiple groups of people (internal and external) at various levels Describes a problem statement, impact of the problem on business and anticipates customer experience from a proposed solution Identifies and describes scope of work, decomposes the scope consistent with the selected approach and provides estimates for each activity Examines user requirements and prepares objects to enhance the understanding including workflows, storyboards, user stories and interface design Qualification & Experience Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, or related field Proven experience as a Business Analyst in the ICT industry Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work effectively in a team and independently Knowledge of business analysis methodologies and tools Experience in software development life cycle (SDLC) and Agile methodologies Familiarity with business process modeling and data analysis techniques Certification in Business Analysis (e.g., CBAP) is a plus About Company Alterego is the comprehensive IT solution under one roof.  Whether we advice IT solutions or maintain infrastructure for you, provide tailor-made software solutions for your needs or transform your IT setup to the next level; Alterego does it with utmost perfection. With a profound experience in managing diversified IT solutions, we have developed a better insight in the niche. We work with your team and conceive solutions that pull the maximum value for you. We provide a team of diligent architects and designers who can bring the perfect solutions regardless of the size and type of your work environment. Salary: $80000-140000 Job Publish: 21-12-2023 Job Expire: 20-01-2024 Please click to View more detail / apply .

Role: Salesforce Test Analyst
Work Location: Sydney / Melbourne.
Role type: Full-time / Contract
Salary range: A$ 80,000 - 120,000 + super (based on relevant experience)

About Organisation:
TechForce Services(www.techforceservices.com.au) is a fast-growing Australian cloud technology consulting company that simplifies cloud technologies for its customers. We work across the entire Salesforce implementation spectrum, building custom applications and integrating the platform with other on-premise or cloud-based systems. We engage with a wide variety of organisations and industries including government, financial services, education, manufacturing, travel, sports and not-for-profit.

Duties & Responsibilities:

• Designing, developing, and executing comprehensive test plans and test cases for Salesforce applications, features, and integrations.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Identifying, documenting, and reporting defects and issues, and collaborating with developers to ensure timely resolution.
• Conducting functional, integration, regression, and performance testing to ensure a seamless user experience.
• Working closely with cross-functional teams to understand business requirements and translating them into effective testing strategies.
• Contributing to the creation and maintenance of testing documentation and artifacts.
• Participating in continuous improvement initiatives to enhance testing processes and methodologies.

Skills & Experience required:

• 5+ years of work experience in Quality Assurance roles with automation testing experience.
• QA Expert in the Salesforce.com platform.
• Proficiency in Salesforce testing methodologies, including unit testing, integration testing, and user acceptance testing.
• Hands-on experience with testing tools and frameworks specific to Salesforce, such as Selenium, Apex Test Framework, or equivalent.
• Solid understanding of Salesforce declarative tools, including Process Builder, Workflow Rules, Flows, and Validation Rules.

Interested applicants please send your updated CV to [email protected]

Role: Salesforce Business Analyst
Work Location: Sydney
Role type: Permanent
Salary range: A$ 80,000 - 100,000 + super (based on relevant experience)

About Organisation:
TechForce Services(www.techforceservices.com.au) is a fast-growing Australian cloud technology consulting company that simplifies cloud technologies for its customers. We work across the entire Salesforce implementation spectrum, building custom applications and integrating the platform with other on-premise or cloud-based systems. We engage with a wide variety of organisations and industries including government, financial services, education, manufacturing, travel, sports and not-for-profit.

Duties & responsibilities:

• Analyzing the existing documentation landscape, identifying gaps, and estimating the effort required to complete necessary documentation.
• Collaborating closely with the project team, including Business Analysts, Salesforce Architects, Salesforce Developers, and Integration Subject Matter Experts (SMEs).
• Leading the effort to develop comprehensive documentation, ensuring it aligns with best practices and meets the needs of the project.
• Leveraging your Salesforce Development background and functional expertise to guide the team towards effective documentation and development processes.
• Acting as a catalyst for change by spearheading the transition of documentation from development to production services.
• Providing valuable insights and recommendations for achieving excellence in Salesforce Development best practices.


Key Skills & Experience requirements:

Proven business analysis experience with the ability to gather and document requirements and translate to the technical team and/or the business
You have worked on Salesforce projects previously and understand the platform, its potential, and its limitations.
Experience working with Salesforce Developers and clearly communicating business requirements to the technical Salesforce team and Salesforce Platform Owner
Participate in change activities and adopt new ways of working to support organisational changes required to create and sustain IT & technology capabilities
Continually look at business and system improvements to ensure continual innovation


Interested applicants, please share your CV to [email protected]

Position: Business Analyst Lead – Enterprise-level eCommerce
Location: Australia - Sydney

We are currently looking for a bright, and tenacious Business Analyst Lead (BA Lead), who is familiar with SAFe Agile methodology, and experienced with eCommerce.

• Strong working knowledge of at least one of Magento, Commercetools, BigCommerce, Shopify Plus, Salesforce Commerce Cloud is a Must-Have requirement.
• Previous experience managing remote/offshore teams is an advantage.
• Working knowledge of micro-services/headless architecture and CMS/DXP platforms (Sitecore, Kentico, Optimizely, Drupal, etc.) will be an advantage.
You love collaborating with a large team, handling multiple stakeholders with large-scale scope, and are experienced in delivering complex, enterprise-level IT projects.

Key Deliverables and Responsibilities:
• Analyze, design, and document technical solutions to meet the business objectives
• Conducting client research and analysis of the current technology stack in use capability
• Lead platform-agnostic discoveries and suggest the best-fitting solutions which are logical, meet business needs, and are platform appropriate
• Develop relevant training / user documentation for both internal and external stakeholders
• Liaise with developers to develop technical outcomes based on user needs
• Leading re-platform projects for eCommerce platforms end to end
• Create, own, and manage functional scope
• Understand the client's business needs and process
• Help our clients with building their road maps and backlog grooming of requirements

Qualifications & Experience:
• Strong working knowledge of at least one of Magento, Commercetools, BigCommerce, Shopify Plus, Salesforce Commerce Cloud is a Must-Have.
• Have 2+plus years of BA Lead experience in a digital agency setting - eCommerce is a must.
• Strong facilitation and communication skills across business and technical audiences
• Experience writing detailed business documents clearly describing the problem, the scope of work and the best solutions for the client
• Experience presenting ideas and proposals to stakeholders
• Understanding of eCommerce internationalization and Australia complexities: content in multiple languages, country-specific product availability, and tax & payment processing
• Experience in the use of JIRA and other Atlassian services.
• Be comfortable organizing and running both client and supplier meetings.
• Possess excellent written and verbal English communication skills, with the ability to effectively communicate with internal team members across multiple levels, in Australia and Vietnam, building trust in your abilities to get the job done effectively.
• Be a team player, mentor, and support team members.

This role and the individual are fundamental to SmartOSC. We provide other training opportunities to ensure you and the team can best serve our clients while ensuring you can continue to grow your skill set.

Reporting and Ownership
• Reports to SmartOSC ANZ’s Head of Delivery

Office-based is preferred, however, can consider a Hybrid working arrangement for the right candidate.

Disclaimer:
The above information is intended to describe the general nature and level of work assigned to the employee(s) assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all required responsibilities, duties, and skills.
Management may include or reassign any other duties or responsibilities as required by the business.

About us:? ?Established in 2006, SmartOSC is a premium, full-service e-commerce development agency. The company's portfolio includes more than 500 clients worldwide, including many premium brands: ASUS, Nestle, SpaceX, Lotte, Courts, PayPal, LGE, Johnson & Johnson, Unilever, Smartbox, Mitre10, Toshiba, RICOH, and Radio Rentals.

As of November 2022, SmartOSC acquired a global presence with almost 1000 employees and offices in Vietnam, Australia, Thailand, Singapore, Japan, Korea, Indonesia, the UK, and the US.

SmartOSC offers a wide range of services including consulting, UI/UX design, development, and managed services. The company's technical and business expertise is built around selected platforms including Adobe Commerce (Magento), Sitecore, BigCommerce, Shopify Plus, Kentico, Optimizely, and Salesforce Commerce Cloud.

For additional information about SmartOSC, please visit ?http://www.smartosc.com/