• Fixed term contract for 7 months, Full time
• $97,099.24 per annum plus Superannuation
• Join the Strategic Communications and Advocacy team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Provide strategic advice and support across the organisation to ensure that Council’s communications are appropriate, branded, relevant and targeted, and achieve the strategic objectives of Hume City Council.

What you’ll be doing:

•  Contribute to the development and delivery of communications plans to raise awareness and inform our community about Council’s services, programs, projects, initiatives, and events.

• Provide strategic communications for key decisions of the Council.
• Support the development, execution, and evaluation of strategic communications campaigns.
• Support the development of high-level strategic communications advice for senior decision-makers on key issues, policy matters and implementation priorities to support Council objectives.
• Provide trusted advice and thought leadership to the Coordinator, Strategic Campaigns and Manager, Strategic Communications on a range of issues.
• Support the strategic review of Council’s communications tools and recommend and implement changes to ensure that they are engaging, innovative, targeted, appropriate, and cost-effective. 
• Participate in local, regional, and state networks/organisations to keep up to date with current communications trends, practices, and requirements.
• Support the development of strategic reports and conduct key stakeholder briefings on high-risk issues to enhance the reputation of Council.
• Develop high-level narratives, ensuring strong and consistent key messaging across all strategic communications activities.
• Provide specialist writing and editing for a range of communications materials and channels that are tailored for various external and internal audiences and stakeholders.

The skills and experience you’ll bring to the role:

• Ability to gain cooperation and assistance from people with diverse backgrounds and cultures, both within and external to the organisation, to achieve the objectives of this position.
• Ability to communicate effectively and consult in a socially and politically sensitive environment.
• Ability to plan, research, develop, implement, and evaluate communications strategies.
• Specialist written and verbal communication skills, with an ability to write in a clear, concise, and understandable manner as appropriate for multiple formats including online and digital communication and social media.
• Proficiency in project managing the production of customer communication materials in a corporate environment for a wide range of audiences.
• A strong understanding of local, state, and federal government and experience working in a political environment.

Required Certifications & Qualifications:

• Tertiary qualifications and/or substantial demonstrated experience in communications, public relations, marketing, emergency management communications or a similar field.
• A current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

Looking to meet new people and earn some extra cash over the summer? We’re looking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. This is a fixed term contract from November 2024 – Dec 2024.  

As a Sales Advisor you are responsible for delivering the best customer experience. You always put our customers first - offering assistance and sharing your product and fashion knowledge, always creating an environment that is easy and inspiring to shop.  

Key responsibilities: 

• Engage with and welcome our customers in the service areas and on the sales floor.  
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities.  
• Keep the fixtures full and tidy regularly throughout the day to maximise sales.  
• Maintain great garment care and replenishment of sizes and styles across your department.   
• Ensure all routines are followed at the cash desks and fitting rooms to maximise customer satisfaction.  
• Drives Hello Member program in line with store goals. 

Looking to meet new people and earn some extra cash over the summer? We’re looking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. This is a fixed term contract from November 2024 – Dec 2024.  

As a Sales Advisor you are responsible for delivering the best customer experience. You always put our customers first - offering assistance and sharing your product and fashion knowledge, always creating an environment that is easy and inspiring to shop.  

Key responsibilities: 

• Engage with and welcome our customers in the service areas and on the sales floor.  
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities.  
• Keep the fixtures full and tidy regularly throughout the day to maximise sales.  
• Maintain great garment care and replenishment of sizes and styles across your department.   
• Ensure all routines are followed at the cash desks and fitting rooms to maximise customer satisfaction.  
• Drives Hello Member program in line with store goals. 

Looking to meet new people and earn some extra cash over the summer? We’re looking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. This is a fixed term contract from November 2024 – Dec 2024.  

As a Sales Advisor you are responsible for delivering the best customer experience. You always put our customers first - offering assistance and sharing your product and fashion knowledge, always creating an environment that is easy and inspiring to shop.  

Key responsibilities: 

• Engage with and welcome our customers in the service areas and on the sales floor.  
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities.  
• Keep the fixtures full and tidy regularly throughout the day to maximise sales.  
• Maintain great garment care and replenishment of sizes and styles across your department.   
• Ensure all routines are followed at the cash desks and fitting rooms to maximise customer satisfaction.  
• Drives Hello Member program in line with store goals. 

Looking to meet new people and earn some extra cash over the summer? We’re looking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. This is a fixed term contract from November 2024 – Dec 2024.  

As a Sales Advisor you are responsible for delivering the best customer experience. You always put our customers first - offering assistance and sharing your product and fashion knowledge, always creating an environment that is easy and inspiring to shop.  

Key responsibilities: 

• Engage with and welcome our customers in the service areas and on the sales floor.  
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities.  
• Keep the fixtures full and tidy regularly throughout the day to maximise sales.  
• Maintain great garment care and replenishment of sizes and styles across your department.   
• Ensure all routines are followed at the cash desks and fitting rooms to maximise customer satisfaction.  
• Drives Hello Member program in line with store goals. 

• Spearhead NRMA’s growth by strategically identifying new business opportunities and expanding market presence

• Know you belong, working for an Employer of Choice and iconic Australian brand

• Enjoy flexible working arrangements and career development opportunities 
   

What you’ll do

Play a pivotal role in driving NRMA Roadside’s growth by strategically identifying new business opportunities, expending market presence and nurturing client relationships; across our battery and towing divisions. 

• Develop and execute innovative battery and towing sales strategies and continuous improvement initiatives to drive customer growth and penetration of emerging markets. 

• Develop business plans, proposals, and partnership agreements with defined key performance indicators to drive sales growth and customer retention; across CSC networks, B2B Accounts and NRMA Group businesses. 

• Cross-collaborate across NRMA group businesses to develop and optimise a unified sales journey for battery and towing services. 

• Support the development, rollout, and scaling of proof of concept initiatives to transition successful projects to business as usual operations. 

• Maintain comprehensive knowledge of industry trends and market dynamics in battery sales 

• Foster robust relationships with internal and external business partners to drive budgeting, pricing strategies, and product development. 
   

What You’ll Bring 

• Proven track record of success in business development, with 5+ years of relevant experience.  

• Strong knowledge of business development within mobility and related industries and the ability to understand client needs.  

• Background with managing national customer base with a blend of BDM and account management experience 

• Proven experience in building and implementing strategic sales plan to target new customer channels 

• Exceptional communication, negotiation, and presentation skills 

• Ability to work independently and as part of a team in a fast-paced environment 

• Proficiency in CRM software and sales automation tools 

• Results-oriented mindset with a focus on achieving and exceeding sales targets 

• Strong networking and relationship-building abilities 

• Ethical and professional conduct in all business interactions 

• Strong business acumen and a results-oriented mindset, with a focus on driving cost savings, process efficiencies, and supplier performance improvement.   
   

What’s in it for you?    

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.   

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  

• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  

• Discounts on all NRMA insurance products including car, home & travel  
   

Know you Belong   

At NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:     

• We made the 2022 AFR Boss Best Places to Work List  

• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  

• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  

• Certified as a Family Inclusive Workplace  

• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer  

If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today!