About the Role

We currently have an outstanding opportunity for a customer centric Regional Service Manager, based in Melbourne, who is focused on building strong relationships and driving outcomes for our customers whilst providing motivational leadership to the team.

This role will see you retain responsibility for providing an excellent client experience for all Headland Services to all Headland clients within the designated region. You will be responsible for ensuring the most effective utilisation of resources, planning and scheduling considering both costs and quality in line with our contractual obligations. This role gives you the opportunity to utilise your existing knowledge to identify and action any process and procedural improvements that will be of benefit for Headland, our people and our clients. Along with the operational elements of the role you will also be responsible for people development and financial management. This includes recruiting, facilitating development and feedback meetings and training.

The salary on offer is between $110,000 – $140,000 per year.

About You

To be successful in this role you will have sound technical/Engineering understanding of Service Delivery, this will be backed by an Engineering Degree, Diploma or Trade with related experience. You will have previous involvement working with similar machine tool or capital equipment servicing, as well as the ability to work autonomously to achieve business targets. You will also have had experience of technical field staff management, building teams, holding difficult conversations, coaching others, managing conflict and negotiating successful outcomes. Above all you will be a natural born leader who goes above and beyond, while looking for new, effective and innovating ways to lead a services business which becomes recognised by clients and internal staff as the best in the industry.

About Headland

Headland Technology is a multi-generational family business, with over 70 years of success in the Australian and NZ marketplace. No long-term debt, in continuous growth mode, and more recently experiencing unprecedented opportunities through an expansion of portfolio and territories. We currently have over 46 application and technical engineers with a total of 100 employees across Australia and New Zealand.

We offer an extensive training, reward and recognition program which attracts and retains some of the best and brightest minds locally and internationally. All whilst investing heavily in the career development and personalised support of our team.

Our solutions include global premium brands, and services which are changing the face of manufacturing across Australia and NZ.

Headland Technology is an equal opportunity employer and a strong advocate who proudly celebrates diversity and inclusion.

We have offices and a physical presence right across Australia and NZ (Sydney, Brisbane, Melbourne, Adelaide, Perth, Auckland).

If you are ready to make your mark by joining the Headland team in a strategic leadership role then apply today.

About us
Kobe Wagyu BBQ located in the centre of Sydney CBD and is a modern Asian restaurant specialize in Wagyu beef BBQ. Kobe Wagyu BBQ only serves our clients the most sophisticated ingredients, such as TOP graded Wagyu beef, the freshest seafood, unique cocktails and homemade desserts.
To keep up with the demand for our excellent Wagyu beef BBQ, Kobe Wagyu BBQ is seeking an experienced Marketing Manager to join the team full-time. To apply for this position, you need to have minimum 1 year of working experience in a similar role.
Duties & responsibilities
- Instagram and other social media management, creative direction
- Paid social media advertising
- Google My Business & Maps
- Event concepts and marketing
-Brand development and strategy
- Day-to-day engagement with key internal stakeholders
- Content & copywriting
Preferred Qualification
-A relevant degree in Marketing, Communications or Advertising
- At least 1 years’ experience in a national Local Area Marketing Manager/ Coordinator role
- Experience in managing and delivering successful marketing campaigns that achieve strategic goals, ROI and revenue targets
- Attention to detail, with the ability to edit for grammar and style in line with current business copywriting standards
- Excellent time management and prioritisation skills with the versatility and adaptability to work simultaneously on a variety of projects
- Familiarity with current social media platforms and evolving trends
Salary : $80,000 - $90,000 + Super per year

As their business continues to grow, this client a newly created position available. They are looking for an experienced Sales Manager to join their business. This newly created role has Read More...

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• Project Manager, Strong leadership and project/program management skills Connect with Product Owner or Project Managers and get the project/program level requirement finalized
• Work with multiple stakeholders including dev team in preparing the estimation, Solutioning and planning
• Connect with all stake holder for approval of solution, planning and dates
• Track the requirement to closure with Risks, Issues and dependencies along with project/program teams
• Status reporting and discuss/update progress with all stake-holders, Group Project Managers, Director and VPs in predefined frequencies
• Creating and implementing program plans and schedules Identifying and mitigating potential risks and challenges
• Communicating and collaborating with program stakeholders
• Assessing a program pros and cons & monitoring progress of multiple projects actively running and involve in pre-sales activities
• Time management and multitasking abilities
• Verbal and non verbal communication skills
• Ability to manage multiple projects
• Work in Pega engagement are added advantage
• Experience of working in Agile methodology Experience of working with global teams.

Business Development Manager-International - Global Logistics Apply now Job no: 494188 Work type: Permanent Full Time Location: NSW - Sydney Categories: Sales An incredible opportunity for an enthusiastic and energetic Read More...

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Global Logistics - International Freight Management - Customer Service Officer Apply now Job no: 494199 Work type: Permanent Full Time Location: VIC - Melbourne Categories: Administrator About the Role We are Read More...

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CONTEXT
Dovetail Electric Aviation Pty Ltd (Dovetail) is a company formed by Sydney Aviation Holdings (owner of Sydney Seaplanes) and Dante Aeronautical. Our vision is to lead the regional and general aviation industry into an exciting new,
sustainable era by enabling aviation operators to fly commercially viable regional routes in nil emission, electric powered aircraft.

The revolution is going to start with small aircrafts first, and new entrants will lead the charge. What may look like a niche market now, will be the dominant trend for Regional Aviation by the end of the decade, and larger aircrafts will follow after that. Dovetail is undertaking the conversion of the first Cessna Caravan into electric in Australia, and potentially the world. We have set up an aggressive objective to obtain an STC for the electric conversion in 2025.

WHAT WE OFFER
Dovetail has been conceived as a dynamic company with sustainability and integrity as core values. We will combine agility with innovation, and we want to put Australia in the global map of electric aviation. This is an extremely exciting opportunity as the sector of electric aviation is poised for massive growth and we think Dovetail is uniquely positioned to be one of the global leaders, thanks to our partnerships with airlines (starting with Sydney Seaplanes as co-owners but also including European operators) or critical suppliers with which we have secured exclusivity.

For that reason, and in order to complement our powerful relationships, we are trying to attract top talent committed to make aviation clean and fight against climate change. Apart from a very exciting project in a dynamic environment with other likeminded people sharing common values, we are offering a competitive salary, flexible work arrangements when feasible and participation on company shares program for initial key employees joining our core team.

We are recruiting an Operations Manager with experience in Aerospace Industry. Our ideal candidate should have relevant experience in Program Management, Business Development and Operations Management and Team Leadership. This position is based in Melbourne, Australia.



KEY RESPONSIBILITIES
• Project and Program management. Delivery on time and on budget of complex development projects in the realm of electric aviation, or other type of relevant projects.
• Finance. Contribute to produce financial reports, support to finance activities like payments to suppliers and other service providers. Budget definition, review and forecasts.
• Marketing. Undertake any required market research activities, represent and promote the company in any forum or with any relevant party. Lead, coordinate and implement our strategy around social media or any other relevant channel
• Business development. Lead and or participate in any sales campaign or activity required to generate customers or business for the Employer
• Fundraising. Lead, participate and contribute to capital raising activities
• Administrative tasks like payroll, procurement activities, etc.
• HR responsibilities, including talent search, recruiting, resource planning, performance reviews, drafting of company policies, etc
• Strategy definition and implementation, including establishment of strategic partnerships
• Any activity required or needed in order to efficiently run the business
• Work and coordinate the activities with technology providers, including electric motors, cells and battery suppliers and hydrogen technology providers
• Work with internal and external teams, customers and suppliers, to manage requirements plan, system validation and verification.
• Support to the Certification process of Dovetail’s electric conversions. Document preparation
• Review compliance of design to specifications and requirements, review conformance of project documents to requirements
• Manage the requirements change process, identifying customers’ priorities and recording conflicts between individual requirements



REQUIREMENTS
• A relevant bachelor’s degree.
• Masters degree (MBA) from an international reputed institution preferred.
• At least 5 years full-time relevant work experience.
• Experience running complex technology projects or running business activities in technology intensive operations
• Experience in aerospace environments, running projects and operations
• Experience with electrical aviation at a technical and/or operational level
• Business proficiency with both English and Spanish preferred
• Excellent organizational, planning, and follow-up skills
• Excellent oral and written communication skills, interpersonal skills, and ability to work effectively with others

Swell Stays, a fast-growing Holiday Home Management Business, is on the lookout for an ideal candidate to join our vibrant and driven team.

We offer a Front of House/Guest Services position where you will manage all guest inquiries, handle complaints, provide concierge services, and act as the primary point of contact for guests and homeowners reaching out to Swell Stays.

This role operates from 8:30 am to 4:30 pm, five days a week. (We might consider a four-day workweek for the right candidate.) Additionally, you will be part of an on-call rotation, addressing urgent guest inquiries or emergencies outside office hours (typically once a month from Monday to Friday).

We're seeking:

Highly organised individuals with an eye for detail
Empathetic, friendly, and independent workers
Strong communication and customer service skills
Excellent multitasking abilities and time management
Local knowledge of the tourism industry
Willingness to learn and collaborate within a team
A strong work ethic with a proactive attitude
We are seeking a candidate who has a minimum of two years' experience as a Customer Service Manager

While we prioritise character over experience, preference will be given to candidates with prior high-pressure environment experience.

If you believe you possess the qualities required for this role, please apply via the provided link.

Note: Applications must include a cover letter to be considered. No phone or walk-in applications will be accepted.

Salary between $70 000 and $75 000

We look forward to receiving your application!

About the role:

Individually, you will be responsible for generating recruitment opportunities for a contracting practice area, specializing in the Finance & Accounting sector. As a key, senior member of the team, you will also hold management and development responsibility for your respective direct reports. You'll be responsible for furthering the brand awareness and service offering of Robert Half. For candidates, you will manage the full talent lifecycle, from initial pre-screen to internal interview, through to finalization of permanent or contract placements. For clients, you will be responsible for new business development activity; maintaining and developing existing relationships, job order generation, understanding their requirements and advising and recruiting; accordingly, to include interviewing, presenting of profiles, negotiation of salaries and fees and post-placement care.

Your responsibilities will include:

Demonstrating incremental growth of personal monthly performance and provision of quality customer service

Leading your own business development endeavors and candidate acquisition

Creating and maintaining a productive sales culture demonstrating inclusive leadership behaviors

Growing your network to develop new business relationships and managing key accounts

Building a talent pool and candidate pipeline

Conducting all stages of a talent solution for your customers

Understanding and analyzing the market and sharing trends

Who you are:

You are passionate about what you do and demonstrate both drive and resilience. You enjoy working collaboratively in a high-performing environment and are keen to pursue a career in a consultative and solution-orientated business. You embrace the training opportunities available and take ownership of developing your career. You are a critical thinker who can make quick, agile decisions with a determination to achieve the best outcome for all. The characteristics that make our consultants successful include:

A naturally inquisitive approach to life and an appreciation for diverse perspectives

Well-developed interpersonal, influencing, and communication skills

A desire to work collaboratively

An eagerness to embrace and learn new technologies

The ability to adapt in an evolving environment

An ethical and growth-oriented mindset

Strong relationship and stakeholder management skills with a demonstrated ability to work with leaders at different levels of seniority

A natural agility to move fluidly and flexibly between tasks, demonstrating resilience

Experience required:

3+ years of business-to-business development experience and/or working in a talent solutions/management recruitment role.

Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships.

A combination of business development and account management skills are required.

Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.

Must have a proven track record of success and be a competitive and self-motivated individual.

What's in it for you?

Flexible working options and an early Friday finish

Wellness initiatives, including an in-house mental health platform, EAP, and a monthly wellness calendar

Industry-leading learning and development programs, including tailored career development and national and international mentorship programs

Access to the best technology to enable your success as a consultant, including a laptop, Salesforce, DOMO, various job board access, and the best tech infrastructure and marketing in the industry

Annual national and international recognition events, regular team and branch-centric events throughout the year

Opportunities for career mobility across our global network of offices

Our commitment to diversity, equity, and inclusion is demonstrated through our policies and programs, including employee network groups, and we offer progressive leave policies, paid charity leave, and loyalty leave

Our Corporate Social Responsibility initiatives include a matching gifts platform, Happy Hours Volunteering, and CSR committee

APPLICATION & ELIGIBILITY:

For international applicants, you will require legal rights to work in Australia on a full-time basis. If you have the necessary experience in the recruitment field (5+ years as a minimum) and thus qualify for employer sponsorship, Robert Half Australia is in a position to consider you for this vacancy. Our organisation has a track record of obtaining work visa's on behalf of international employees and can provide you with more information regarding the process and typical timeframes associated with securing necessary work visas. For more information, please visit: Temporary Skill Shortage visa (subclass 482) (homeaffairs.gov.au)

At Robert Half, we know that our greatest strengths come from the people who make up our team. For us, inclusion and diversity are ingrained in who we are today. Our work is far from over. We continuously push for better. We empower our team members to make an impact on our business and in the community. We foster a culture that is unconditionally inclusive, and in return ask that our people contribute all their differing perspectives, ideas, and experiences for one common purpose: to advance the way people live and work.

Our mission at Ofload is to achieve zero waste in trucking by digitising the transport industry.

In Australia, currently 30% of trucks drive empty and a further 50% are under utilised amounting to mass inefficiency and detrimental environmental impacts. Since 2020 we have scaled to a team of over 130, removed nearly 5 million empty kilometres from our roads and have planted over 11,000 trees to offset our carbon footprint in partnership with One Tree Planted.

In 2022, we supercharged our growth through the acquisition of logistics experts CIA Logistics, raised $60m in Series B funding and were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

We are looking to grow our team and welcome people excited by the opportunity to disrupt the logistics industry!

The Role:

We are seeking a highly motivated and skilled Finance Operations Manager focusing on Accounts Payable and Accounts Receivable to join our finance team. This role is crucial in driving the transformation and automation of our financial processes to support our scaling finance operations.

Key Responsibilities:

Process Optimization:

• Assess current AP and AR processes and identify areas for improvement.
• Design and implement streamlined workflows to enhance efficiency and accuracy.
• Standardize processes across Ofload and ex-CIA Logistics (acquired 12 months ago)
• Work closely with cross-functional teams to integrate financial processes with other business functions (Product, Ops and Tech in particular)

Tool implementation:

• Identify opportunities for automation within AP and AR functions.
• Collaborate with the Tech and Product teams to implement an integrated AP tool.
• Stay informed about industry best practices and emerging technologies to continuously improve processes.

Suppliers and Customers Relations:

• Manage relationships with carriers and customers to ensure timely payments and receipts.
• Implement strategies to improve payment terms and optimize cash flow.
• Resolve any disputes or discrepancies with vendors and customers promptly.

Compliance and Reporting:

• Ensure compliance with regulations, draft policies
• Generate regular reports on AP and AR metrics for management review.
• Work with the financial accounting team to facilitate audits and address audit findings.

Team Leadership and Development:

• Lead and mentor a team of AP and AR professionals.
• Foster a culture of continuous improvement and innovation within the team.
• Provide training and development opportunities to team members.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field.
• Proven experience in accounts payable and receivable management, preferably in a scaleup environment.
• Strong understanding of financial processes and accounting principles.
• Experience implementing automation solutions and driving process improvements.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced and dynamic environment.
• Strong people management skills

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.
We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

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Position Title: Engineering Project and Service Manager - Hydropower
Position No: SYD00001
Department: HYDRO
Reporting to (D&C)1: Managing Director
Reporting to (FLM)2: Director – Service and Rehab Australia
Location: Sydney NSW 2000
Location type: On-site/Office based with travel
Employment Type: Full-time Contract


ABOUT ANDRITZ

The ANDRITZ GROUP is a global market leader in the supply of plant, equipment, and services for hydropower stations, the pulp and paper industry, for solid/liquid separation in the municipal and industrial sectors, the steel industry, as well as for the production of animal feed and biomass pellets.

Headquartered in Graz, Austria there are approximately 28,000 employees world-wide.


JOB PURPOSE STATEMENT:

The objective of this new role is primarily to manage the supply and services of Electrical (E) and Mechanical (M) equipment package with the Andritz Hydro project team, JV partners, subcontractors and customers. This includes project, service and O&M business in both sales activities and proposal management as well as order execution.

- Conduct detailed contract review and coordinate progress meetings with all stakeholders
- Secure in full- and on-Time delivery of the components to the customer and achieve all associated milestones in the program
- Support the Service Hydro team in the bidding phase, sourcing, and installation activities
- Maintain close collaboration with the global project team (across multiple time zones)
- Deliver a best practice OHS&E attitude and performance


VALUES

Andritz employees are expected to consistently display the Andritz values of:

- Integrity (Ethics/ Transparency/ Compliance)
- Respect (Responsibility/ Fairness/ Respect/ Teamwork/ Performance
- Reliability (Respect/ Customer Orientation/ Quality)
- Sustainability (Environment/ Safety)


KEY RESULTS AREA

Project Execution 50%

Responsibilities:
- Coordinate our total supply and service package with the customer(s)
- Maintain close collaboration with all stakeholders regarding project progress and scope of supply
- In coordination with the project team, discuss and resolve contract related concerns with the customer(s)
- Monitor customer service, invoicing, expenditure, payments and administration costs
- Conduct regular review of contract requirements and communicate any variations
- Ensure timely and accurate completion of sales/service activity and customer reports (Weekly, Monthly or Annually as directed by Management)
- Coordinate activities in accordance with all local requirements and regulations, to ensure a smooth supply performance to the customer
- Manage specific Australian Standard (AS) requirements with the project team
- Identify and report any inconsistencies, hazards or risks (including proposed resolutions), to the project team
- Deliver and support excellence in OHS&E according to AS4801 and any other relevant standards
- Ensure accurate and thorough documentation of customer interactions and activities including the maintenance of accurate customer contact list and visit reports

Sales and Proposal Management 50%

Responsibilities:
- Develop competitive supply and service concepts in consultation with global experts within Andritz
- Develop competitive Operation & Maintenance concepts for maintaining power generation assets and synchronous condenser plants
- Elaborate appropriate technical solutions to satisfy customers’ needs
- Use product and technical knowledge to prepare estimates and tenders in accordance with sales and pricing policy
- Support the development of the local procurement concepts, a reliable local transport and logistics network and a local equipment installation program
- Negotiation with sub-suppliers and customers on behalf of Andritz Hydro
- Remain informed and up to date with regard to Industry related news, competition activities and product knowledge (Market Intelligence)
- Continuously and actively develop personal skills and knowledge relative to performance obligations
- Establish and develop the appropriate sales/service strategy for the sales of engineering services, supply contract for mechanical and electrical equipment in the Hydropower industry throughout Australia
- Identify new opportunities, promote new technologies, and/or replacement or modernisation of machinery and parts
- Respond to requests for sales opportunities through the development of proposals including bid formulation, reviews, approvals and submission, in consultation with key stakeholders
- Post proposal submission, assist with contract negotiations, reports on bid progress and ultimately, transition successful bids into implementation – all in consultation with relevant parties


KEY MEASURES:

Primary:
- Delivery (In Full and On Time) of agreed project outcomes
- Delivery on actions arising from meetings with the energy utility(s)
- Delivery on actions arising from meetings with the internal project team (off-shore)
- Delivery of actions on Service and Spare Parts and O&M Business
- Management and support of a proactive OHS&E delivery in accordance with contractual, regulatory and ethical standards
- Compliance to local company policies and guidelines

Secondary:

- Assist in the development and support of National sales opportunities for Andritz Hydro
- Develop and maintain key relationships with all stakeholders


OUR OFFER

Meaningful Work – ANDRITZ remains forefront of future engineering technologies and is committed to successfully delivering innovative, high-quality, environmentally responsible solutions to our customers, shaping the future we live in. Why are we so successful? Because we are passionate and love what we do!

Full Project Involvement – Working both locally and globally in a variety of key industries, our employees follow their design throughout the entire project lifecycle: from the initial concept, right into the field for commissioning. Employees and customers are both direct benefactors of this “total commitment” approach.

Professional and Personal Growth – As we continue to innovate and grow, so do our employees. From challenging and innovative work assignments to structured training programs, ANDRITZ provides employees with countless opportunities to grow their knowledge and be the best both professionally and personally.

Flexible Opportunities – ANDRITZ understands that life is a dynamic balance between personal and professional and believes that a successful and fulfilling career varies between people, so we offer a broad range of flexible opportunities.

Working Location - We offer a highly attractive office environment in the centre of the CBD in Sydney, close to the Sydney Harbour, coffee shops and various food courts.


CANDIDATE REQUIREMENTS & ATTRIBUTES

Education:
- Bachelor and/or Master’s degree in Mechanical or Electrical Engineering

Experience:
- At least 8 years demonstrable experience in senior technical roles in the in the Hydro sector, combined with successful project management/service management and execution experience.

Technical Competencies and Skillset:

- Project management/service experience with Hydro power projects or similar
- Extensive product, technical & field knowledge of the Hydro portfolio or similar
- Experience in Operation & Maintenance of power generation assets
- Experience in rotating equipment
- Experience with statutory licences, principal contractor role, and working permits
- Advanced knowledge of the MS Word, MS Excel, MS PowerPoint and MS Project
- Knowledge in an ERP system of advantage
- Ability to plan and manage your work effectively towards achieving objectives.
- Commercial & entrepreneurial awareness
- Good planning, communication & coordination skills
- Customer service orientated
- Takes ownership & initiative
- Fluency in German highly regarded

Note: This position description is not exhaustive. It represents the general position functions

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Immediate start available
Join one of the most progressive restaurant groups in Australia
Work with industry's best
Salary from 60-90K+

About the Opportunity:

Looking for the industry's best Managers to join our growing team.

The Ideal Candidate Must Have:

Must have restaurant management experience
Exemplary leadership with focus on staff development
Exceptional service skills and guest focus
Solid understanding of management practices
Highly adaptable and able to perform in high-pressure service periods
Proven ability in building effective relationships
Organisational and time management skills
Strong business acumen
Understanding of financial budgets/targets
Experience using Riteq (or similar Time & Attendance system), H&L, and proficiency in Microsoft Office suite
Excellent communication and presentation
Able and willing to work weekends, public holidays, opening and closing shifts

About LUCAS Restaurants:

Home to Australia’s most beloved and acclaimed restaurants, including Chin Chin Melbourne and Sydney, GoGo Bar, Kisumé, Hawker Hall, Baby Pizza, Yakimono, Society and Grill Americano. Australian in our approach and unbound by dining traditions, creating venues and experiences to be shared with others.

Working with LUCAS Restaurants:

People are at the core of our success and our culture goes beyond our workplace. In addition to a competitive salary, you will enjoy free crew meals, a 50% discount across our venues, retail and wellbeing benefits and development opportunities to support and grow your career. Hospitality from the heart and respect for all defines our guiding values - we call it LUCAS Hospitality.

Interested?

Sound like you? Then click “Apply” and submit your current CV and cover letter.
If you would like to have a confidential discussion about this role or have any questions, please contact the Talent Team on 03 9223 7320 or email [email protected].
For more information on what it’s like to work at LUCAS Restaurants, visit www.lucascareers.online.

Make LUCAS Restaurants your next career move.

About Us:
Entertainment Partners is a global organization that has been a trusted production partner to the entertainment industry for over 45 years, helping clients create and produce great shows, choose the best production location, forecast, manage and track expenses, and pay crew and talent. As a global leader in entertainment payroll, production finance and production management solutions, EP delivers integrated, digital solutions to support every phase of production. EP brings together background casting and digital production technology with the Casting Portal, the leading SaaS-based platform that has transformed the way background actors are found, hired, managed and paid, and the iconic and legendary Central Casting.


Job Summary:
The Studio Payroll Success Manager (SPSM) provides superior external client service by taking personal ownership and accountability for the success of EP’s clients at the production level focused interactions with the production and payroll accountants. The SSM is accountable for educating these key client personas on cases related to show level queries either directly or escalated through studios, the use of EP’s Accounting, Start and Timecard products, associated payroll workflows and access permissions. Will build and manage an EP payroll team dedicated to the processing of the payroll on large studio jobs. Effectively researches the key show personnel to understand their training and onboarding needs. Maintains product familiarity and learns new functionality to ensure all users are proficient/efficient and maximizing the efficiency between production and EP personnel.


Key Duties and Responsibilities:
- Build and manage the capacity of the payroll team to ensure the timely turnaround of weekly production payrolls and to ensure the accuracy of pays and reporting.
- Be prepared to run payrolls together with the team to ensure that deadlines will be met.
- Improve EP’s ability to ensure Production and Payroll Accountants are successful users of our products and users (increase retention through proficiency and adoption of products and services, etc.). Research and review Prod. Acct. history to inform adoption and training plan.
- Perform Needs Assessment leveraging information from sales process, AM knowledge sharing, client interviews and research to gain an in-depth knowledge of users’ key business needs, internal operations and insight to areas of key client value.
- Enhance client relationships through extensive knowledge of the capabilities of each of the key roles
and individuals at the production level
- Engage with client AM team and Accountants to develop and maintain a thorough understanding of the
client's workflow and business process and ensure Accountant success and satisfaction with EP’s
product and services.
- Establish and execute a Production Success Plan that identifies key areas of need and associated solutions. Focusing your and EP business efforts toward clients that are most able to decide or influence their organization toward building and/or maintaining ongoing relationship with EP.
- Provide superior in-depth application support for all current and future EP Products related to key personas (primarily Production and Payroll accountants)
- Collaborate with clients, guiding them through software program issues and providing navigation
assistance for any area of the company
- Provide Onsite support that includes potential travel outside of state.
- Review show payroll setup before released to client to ensure set-up success and accuracy
- Educate on product releases
- Track and remediate SLAs missed
- Delivery of product feedback back to product teams
- Track all client interactions and correspondence in Salesforce (i.e. meetings, calls, trainings, requests), provide reporting such as Call Logs and other client reports
- Proactively monitor and manage client satisfaction and service delivery by anticipating potential service problems, respond as needed after TSAT, CSAT and NPS responses are received, reviewing Support cases and show health
- Escalate production issues as needed, ensuring that all involved parties are informed of an issue’s current status/resolution
- Attend as needed account team meetings designed to review the "state of the client" and provide updates as needed as to the status of production-specific adoption efforts and open cases
- Assist leadership in creating and delivering operational plans based on best practices and process efficiencies
- Perform post-show analysis including review of Production Accountants who fail to continue with EP’s products. Create Develop outreach plan.
- Contribute to team’s growth and development, by serving as a mentor and support resource to others on the team in support of the client
- Share best practices
- Create Knowledge Base articles and documentation
- Ensure processes are updated as processes evolve
- Support management with various team and department projects
- Maintain market expertise and act as Accountant advocate within EP
- Other duties as assigned


Qualifications:
- Bachelor's Degree preferred or industry/job experience equivalent
- Minimum 10 years prior relevant experience, in client service, account management, or client relationship preferred
- Entertainment industry experience preferred, specifically entertainment Production experience
- Experience working with and training enterprise software solutions such as Cost Accounting, Budgeting, Scheduling or a related field
- Knowledge of customer service and account management principles and processes with a particular focus on the Entertainment sector
- A successful track record as a Client Success Management, Enterprise Software Trainer, Senior Support Technician or Account Manager
- Knowledge of general business and management principles including planning, resource allocation, human resources procedures, leadership techniques and operations.
- Ability to demonstrate professional demeanor under various circumstances
- Ability to develop lasting professional relationships with clients
- Creative client focused problem-solving skills with high degree of diplomacy
- Motivated, goal oriented and persistent
- Strong written and verbal communication skills with client facing acumen
- Ability to collaborate and work with team and other departments effectively
- Ability to project plan and operationalize efficiencies
- Ability to influence multiple audiences
- Analytical, decision making, critical thinking
- Technical competence (understand software, hardware, networks, etc.)
- Proficient in Microsoft Word, Excel, Outlook, Salesforce
- In-depth knowledge of the Entertainment industry


Work Conditions:
- Hybrid work
- Must be willing to relocate
- Conditions are normal for an office environment

Goway Travel Pty Ltd seeks an experienced Sales professional to develop our inbound tourism market from French-speaking regions.
This role is based in our Sydney office and remote working within Australia may be considered for the right candidate.

Key responsibilities include but are not limited to:
• The position will be responsible for the development and expansion of the French speaking market through targeted sales and development strategies.
• Analyse key market customers, understand their requirements, challenges and needs and deliver customised solutions.
• Use information gathered through market research to identify key solutions and communicate these strategies to all sales staff.
• Develop a strong set of sales strategies and set targets to maximise business

Skills and Experience:
• Minimum 5 years’ relevant experience
• Proven Sales and Account Management experience including target setting and sales growth
• Experience in Australian and New Zealand inbound tourism, including trade show attendance
• Incentive and/or VIP tourism experience
• Desirable - Fluent French language skills

Cho Cho San is a re-imagining of the Tokyo Izakaya for the Sydney market. We aim to bring the high energy of Tokyo to the heart of Potts Point.

The guest experience is the heart of what we do so we are looking for people who are committed to providing great service and hospitality and the ability to lead people to give the same.

At Cho Cho San we are building a restaurant environment that gives guests a great time delivering quality products that make us a market leader in the industry. We have been awarded a chefs hat every year since opening.

We are looking for an experienced Floor Manager to undertake the following duties:

- Manage the ordering process for food and beverage ingredients
- Participate in regular stock-takes and maintenance of ordering systems
- Provide creative input in our food and beverage program to develop new products and train staff in their execution
- Enforce health and safety standards throughout the venue
- Recruit and select front of house staff members, and ensure appropriate training is delivered
- Provide a superior guest experience by ensuring a high level of guest satisfaction
- Manage the end to end reservation experience from small groups to large scale private events to the highest standard

We will offer:
- Roster flexibility and a focus on work-life balance.
- An open management culture that is based on respect.
- Management training to help you develop and grow into a future industry leader.
- Competitive pay

Requirements:
- A Diploma in Hospitality or at least 3 years in management/ supervising roles in Hospitality
- Has great knowledge and a deep passion for our industry.
- Experience in planning and organising special events and occasions
- Experience in hatted restaurants environment preferred but not essential

Salary: $70,000 - $80,000 per annum plus 11 % super

Job Description

You would be responsible for managing the front of house team as well as the day to day running of restaurant(s) located in a boutique Melbourne Hotel.

Skills & Experience

You would need to be commercially minded to understand how to operate profitably
Be a hands on leader and have the skill set to hire, train and manage a front of house team
Understand how to create an unforgettable high end dining experience
Have good wine knowledge
Sell and execute functions and events
Be available to work weekends and evenings
Neat and tidy presentation
Ensure that the restaurant is clean and maintained
Must have RSA certificate

This position requires a diploma in hospitality or an equivalent qualification, along with a minimum of 2 years of experience in similar roles.

Salary Range $70,000 - $90,000 per year

About The Individual

As the successful applicant you will lead a team and possess a flexible approach in order to meet the changing needs of a fast paced environment. You should have a warm friendly personality that is able to connect with our very regular clientele.

ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 45,500 professionals, present in more Read More...

Click here to view more detail / apply for Environmental Manager

MJ Mojo Jojo, located in the District Docklands is recruiting dedicated full-time Restaurant Manager to join our innovative team. Since establishment, we have been concentrating on providing classic fusion cuisines, various coffee and nice customer services to our customers and now become one of the most popular restaurants in The District and the surrounding areas.

About the role
Duties/Responsibilities:
• Manage the day to day operation of the restaurant including kitchen, front of house and administrative areas
• Strong business acumen, operational understanding and cost management reporting - including working to budgets and forecasting, managing labor costs, targets achievement.
• Stock management & staff roster
• Recruit and ensure effective training and development for staff
• Implement company policies and procedures to ensure compliance of all operational standards

Employer: CITY EXTRA PTY LTD
Job Title: Restaurant Manager
Job Type: Full-time
Location: Circular Quay, Sydney
Salary: $70,000 per year


CITY EXTRA PTY LTD is looking for an ideal candidate will have experience in a fast-paced hospitality environment to work as a Restaurant Manager full-time and must be able to work well independently as well as within a team.

Responsibilities include:
• Oversee day-to-day restaurant operations – plan daily and seasonal menus in consultation with chefs and cooks and ensure high standard of service and professionalism is met
• Leadership and Development of team – supervision of team members, responsible for executing plans for frontline staff development and training in line with restaurants standards
• Organising Events – planning event menus, accordingly, overseeing the running of events
• Maintaining critical standards of product quality, daily food safety and sanitation minimums
• A front of house guru that can deliver awesome service and take our guests through a casual and fun dining experience
• Maximise revenue opportunities and maintain cost control

Essential Skills and Requirements to be successful in this role:

• Experience in similar role directing large numbers of staff is required
• A strong guest focus with excellent communication and customer service skills
• Energetic and driven, able to motivate and lead a team to achieve desired outcome
• Able to see ‘bigger picture’ whilst attending day to day needs to the restaurant
• Have a strong sense of urgency to get things done quickly and works well under pressure
• Positive, happy, and smiling – able to build on the great workplace culture.
• Formal qualification in hospitality will be an added advantage
• Must be able to work shift work in a 24 hour enviroment

The Team
Account Managers are critical members of the Client Services department. Client Services serves as an integral team across the organization, working to build and maintain strong, long term client relationships, through seamless Onboarding, Account Management, Product Support, and Managed Services Operations.

The Role
Account managers are responsible for the end-to-end client experience for the book of clients assigned to them. They are the ultimate owners of the client and responsible for their outcomes. They are both client experts and Enfusion experts to champion their client’s success at Enfusion. Account managers will work closely with client onboarding, product support and technology to deliver value-added solutions and a world-class experience for our clients.

What You’ll Do
- Conduct quarterly meetings with clients to obtain feedback on overall satisfaction
- Manage and maintain client profile details in a centralized CRM tool which includes AUM, strategy, assets traded, end-to-end functions utilized, key stakeholders and third-party relationships
- Proactively monitor client health via scorecards and develop remediation plans when necessary
- Ensure clients are successful in meeting their goals with Enfusion and are in a referenceable state
- Conduct training for clients on software and services to ensure best utilization
- Identify upsell opportunities for new account additions and services
- Assist and remediate contract and billing related queries
- Ensure client’s BAU activities are in good order and all commitments and deliverables are being met by maintaining and reviewing daily client dashboards and closely monitoring open issues
- Act as an escalation point and subject matter expert for any client issues ensuring accurate, organized and timely resolution
- Work closely with client onboarding, product support and technology teams to deliver cohesive solutions that follow industry and system best practices
- Provide consultation on workflows and identify potential opportunities to expand relationship

What You’ll Need
- 5+ years of relevant industry experience (preferably at buy-side, sell-side, admin or competitor) or 3+ years of Enfusion platform experience
- Strong understanding of investment management workflows and operations
- Organized, motivated performer; willing to learn technical and operational competencies
- Ability to cultivate and foster strong relationships with key client stakeholders
- Capable of independently managing clients with effective written and verbal communication
- Strong collaboration & team building skillset
- Ability to manage competing priorities and competent in planning systematically
- Strong problem solver with the ability to break down problems to their core issues and develop pragmatic, workable solutions
- Very strong execution and delivery focus – gets things done

As a member of the Site Leadership team you will report directly to the Site Manager and have full accountability for the operations division of this site across three shifts, including 24/5 and 24/7 operations.  As Production Manager, you will be supported by Safety, Maintenance, HR, and Quality peers, and will have responsibility for daily operational tasks and facilitating activities that lead to greater efficiencies and effectiveness of the site operation. 

The Production Manager is responsible for developing and executing strategies for the operations on site in order to achieve agreed business goals. 

An engaging and natural people leader, you will be responsible for the overall management and performance of end-to-end operations, producing approximately 20,000 tonnes of recycled resin per annum. The focus of the role at this Greenfields site, is to build a culture that has a strong Continuous Improvement and Operational Excellence mindset driving towards achieving KPIs within: 

• WHSE 
• Quality 
• Leadership 
• Delivery on time 
• Cost, budgets and cost reduction projects 
• Employee engagement 

These KPIs are achieved by providing strong leadership, guidance, and resources to Production (i.e. Shift leads, Team Leaders and Team Members).  In partnership with the Site Leadership team, the Production Manager is also responsible for aligning Continuous Improvement initiatives with the businesses strategic objectives and providing strong leadership to enable the implementation and maintenance of strong plant performance. The role liaises closely with all other functions of the business, collaborating to achieve business goals. 

You will work closely with your peers to ensure:

• The highest level of safety is achieved 
• Manufacturing activities are maintained to the highest standards, to achieve the most effective outcome in support of customer requirements and the business objectives 
• All products are made on time and to specification 
• Productivity meets and continues to challenge established standards. 
• A culture of Continuous Improvement  
• Open, direct, and respectful communication is practiced across the site  
• Work closely with Maintenance, Quality and WHSE to ensure the world class standards and practices are achieved.  

Other responsibilities include,

• Managing daily and weekly production schedule to achieving optimum production efficiencies and DIFOT
• Monitor and report on operational KPI’s and initiate corrective actions via continuous improvement activities.
• Build the capability of the Talent within the business to ensure the long-term capability of meeting future needs
• Support the Site Manager to build and maintain strong relationships with key client stakeholders, ensuring contractual compliance in service delivery

Your skills and experience

• Visible belief and demonstrated leadership in driving a Zero Harm culture
• Tertiary qualifications (Business/Science /Engineering or Manufacturing) ideally
• Working knowledge of SAP/MS Office suite
• Demonstratable experience in a similar role within plastics and/or recycling is desirable
• Collaborative and enabling approach, with a proven ability in dealing with a range of stakeholders (Customers, Suppliers, External bodies and auditors)
• Unrelenting focus on quality output that meets customer expectations
• Strong communication skills with a proven ability
• Lean operations experience including utilisation of industry 4.0 technology would be advantageous
• Tertiary qualifications (Business/Science /Engineering or Manufacturing) ideally

 

 

 

Our Purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About The Role

This is an excellent opportunity not to be missed! You will be joining a fantastic Software Asset Management team in our extensive Service Operations business. The SAM team support each other and work collaboratively across a range of managed and project services. This is a chance to make your mark in a business with strong people and customer focus.

This role is preferably located in Canberra, although remote work is supported, and is ideal for someone who is experienced in Software Asset Management and Software Licensing and keen to develop a career with loads variety and opportunity.

If you already have Baseline Security Clearance this will be advantageous, it is required.

What You’ll Bring

We’re looking for a proactive, independent, enthusiastic team member who’s interested in being part of a larger group delivering a high quality and complex service to our customers. You’ll bring expertise developed over 3+ years in a Software Asset Management, IT Asset Management, or Licensing Sales, as you will be supporting the delivery of the Software Asset Management (SAM) service for a large Federal Government account.

Your ability to work with other members of the client management team to develop and deliver quality solutions for our customer is critical to the success of our service.

As part of the role you will provide quality customer service enhancements in optimising the SAM Service, planning the service implementation, championing the delivery of the service and processes, and verification and continued maintenance of the SAM Service.

What You’ll Do

In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Service Delivery Managers. Essentially, the Software Asset Specialist will:

• Manage the relationship with key Customer stakeholders and Datacom Managed Services.
• Act as SAM Subject Matter Expert for the account.
• Ensure effective and smooth delivery of our customer’s SAM services.
• Contribute to the achievement of the outcomes of the contract.
• Delivery and support the Business Development Process.
• Ensure that SAM plans, processes and procedures are delivered incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous SAM Improvement with our services for our customers.
• You are a key contributor to the management of the Software Asset Lifecycle for our customer. This includes identifying the software inventory, capturing license entitlements, performing ongoing software compliance checks, and remediation as appropriate.
• Manage, maintain, and facilitate the renewal of software maintenance by validating the renewal details to ensure the information is correct and valid and also update the Software Asset Register/Technology with the new licensing details.
• Facilitate software procurement for the account including the tasks of retrieving quotes from software vendors or Datacom’s internal procurement team, approval from the business and facilitating the procurement and associated software lifecycle tasks.
• Review current software Terms and Conditions, License Agreements, and License Contracts to ensure that the account is not exposed to any breaches or risks.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Experience in using SAM technologies and their capabilities, in particular, Flexera FlexNet Manager Suite and/or Snow License Manager. You will be responsible for monitoring the health of the SAM technology and will proactively work with technical teams to ensure the technology is maintained to acceptable standards.
• Experience with ITSM tools like Cherwell or Service Now will be advantageous.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Be able to follow documented procedures to support the deliver of consistent services.
• Perform license reclamation activity and record cost avoidance.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.
• Work collaboratively with a larger SAM team in delivering SAM Services as well as autonomously within your dedicated account.

You must hold Australian Citizenship as a Baseline Security Clearance is required, and it will be advantageous if you already have one.

Culture and Benefits

Datacom is ones of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Opportunity

Datacom has an excellent career opportunity for an enthusiastic and highly skilled Software Asset Management (SAM) Consultant not to be missed!

You will be joining an Award-winning SAM team within our extensive Australian Service Operations business.

As a Consulting member of the SAM team, you will be supported and valued, working collaboratively across a range of SAM consulting projects and services. This is your chance to bring your positive attitude and to make your mark in a business by joining this rapidly growing team of skilled colleagues who have a broad spectrum of SAM and licensing expertise, with a laser focus on customer outcomes.

This role does not involve software licensing sales targets.

This role has flexible work arrangements and is ideal for someone who is experienced in Software Asset Management and looking for a new opportunity, is keen for a challenge, and keen to develop a career with loads of variety.

What You’ll Bring

We’re looking for a proactive, highly skilled, and enthusiastic team member who’s interested in being part of a larger group delivering high-quality SAM solutions to our customers.

You’ll bring expertise developed over 5+ years in a Software Asset Management role as you will be undertaking a range of interesting activities relating to software licensing, audit, and compliance management on behalf of our customers. You will also be supporting the delivery of the Software Asset Management (SAM) managed services and projects for multiple customers from Commercial and Government industries.

You will have advanced critical thinking skills, an ability to interpret and apply logical decision making to a variety of data, and you must be able to deliver your analysis, findings, and recommendations to technical and business stakeholders.

Your ability to work with other members of the SAM and customer management team to develop and deliver quality solutions for our customer is critical to the success of our SAM Consulting and Managed services.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you'll be a holder of either a current or lapsed Baseline clearance or higher.

What You’ll Do

In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Customer account teams. Essentially, the Software Asset Management Consultant will:

• Act as Consulting SAM Subject Matter Expert for our customers.
• Deliver SAM Consulting services relevant to today’s changing technology landscape and market demands.
• Deliver Compliance Reviews (Effective Licensing Position) for Customers.
• Review current software licensing Terms and Conditions, License Agreements, and License Contracts to identify any breaches or risks for our customers.
• Apply knowledge of licensing rules and use rights within SAM Consulting Services.
• Analyse, document, and present licensing modelling recommendations.
• Identify license reclamation opportunities to achieve cost avoidance outcomes.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance outcomes.
• Contribute to the achievement of project outcomes while managing compliance and commercial risks for customers.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Utilise SAM technologies and their capabilities including Flexera’s FlexNet Manager Suite (FNMS) and/or Snow License Manager.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.

Culture and Benefits

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!