Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent The opportunity Uplift and enhance the risk maturity of Group Investments and Group Treasury teams on a global scale. Your new role Join an exhilarating journey with the Global Investments & Treasury Risk and Governance Team at QBE. We are seeking a dynamic Manager to contribute to the strategic landscape of risk management for Group Investments (GI) and Group Treasury (GT). Reporting directly to the Head of Risk and Governance, you will play a pivotal role in enhancing the maturity of risk culture and fortifying the risk management framework. Lead Line 1 risk and governance forums, steering 3LoD meetings. Oversee GI and GT policies, ensuring compliance with Governing Document Management Standard. Serve as the primary contact for GI and GT, liaising with line 2 risk, internal audit, and external audit. Advise on authorities and governance paths for investment and treasury transactions. Evaluate operational risk for new initiatives, conducting due diligence. Execute Risk and Control Self-Assessments (RCSAs) and implement Third-Party Risk Management Policies. Your story so far To be successful as a Manager, Operational Risk & Governance, Investments & Treasury you will have proven experience with developing and implementing effective policies and practices. With a collaborative style and approach, you will bring senior leaders and all levels within GI and GT on the journey to integrate of Investments & Treasury risk activities and further uplift the current level risk maturity from embedded to self-sustaining. Professional qualifications such as audit, CA/CPA, CPRM, or relevant certifications. Proven experience in developing and implementing effective policies and practices. Relevant work experience in risk management and/or compliance, preferably in the financial services industry or global investment and treasury businesses. Expertise in conducting operational risk/control environment reviews and analyses. Hands-on experience with Enterprise Risk Management (ERM) systems, preferably RSA Archer. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 01/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: 12 month fixed term contract The opportunity Reporting to the General Manager, Organisational Development and Employee Experience (ODEX), your primary role will be to partner with the Global Learning & Leadership Team in the design and development of the AUSPAC QBE (and Home Market) Learning and Leadership agenda. You will also lead a team of three consultants in the implementation of same. As the AUSPAC Division has recently commenced a significant transformation journey, there is opportunity and need to revisit and reset QBE's learning and leadership agendas to enable the continued growth of our people and business with an emphasis on investing in our leadership and people capabilities for today and tomorrow. Your new role This role is responsible for leading the Home Market approach to Learning & Leadership Development. This will be done by designing and implementing learning and leadership strategy and solutions across AUSPAC and Home Market. Your other primary responsibilities include: Build the professional development & leadership capability of our people, with a balance between current state needs and future state aspirations. Partner closely with the Global Talent Team, People Business Partnering, Talent Team and other key stakeholders to understand the learning and leadership needs of the employees of AUSPAC/Home Market and use these insights to inform our Learning for All and other core leadership offerings. Manage the Learning & Leadership Team (x3). Lead the local embedment of the QBE Leadership Attributes across the employee life cycle. Set local Leadership 360 tool strategy and governance (and debrief certification where appropriate) across home market. Engage and manage other learning and leadership tools and capability solutions as required. Identify and plan investment from ODEX budget to deliver against annual People Plan. Effective vendor management. About you To be successful as the Senior Manager - Leadership & Learning you will have: Understanding and application of adult learning approaches and human centered design Strong project management skills Strong relationship management and influencing skills - ability to interact at an executive/strategic level Strong consulting, negotiation and facilitation skills A commercially focused and pragmatic approach to delivery of leadership and learning solutions Experience in consulting and delivery of leadership and learning solutions Demonstrated business partnering/internal consulting experience Experience in fast moving complex matrix structures Understanding of an experience in deploying digital first learning solutions Strong knowledge of adult learning and instructional design principles About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 03/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Open and flexible Type: Permanent, full time position The opportunity A unique opportunity has arisen for a well experienced insurance professional to join QBE Insurance in the role of Actuarial Senior Manager, Reserving Platform and Process Optimisation . In this role you will be responsibility for ensuring the performance, sustainability and effectiveness of AUSPAC's reserving platform, and will support the Chief Reserving Actuary to develop and execute a range of initiatives to enhance Actuarial team capability and performance. On a regular basis, this role will require you to: Liaise with Heads of reserving to design the end to end reserving process, and vision for the reserving platform and Actuarial team capability Aligned to the longer term vision for the reserving platform, develop and prioritise a list of enhancements, and lead delivery of these Day to day lead the platform vendor relationship, supporting the Chief Reserving Actuary to manage the overall relationship and ensure high quality services are delivered Lead a team to support ongoing platform performance, liaising with the software vendor, QBE IT and reserving teams to ensure smooth operation of the software Support the Chief Reserving Actuary in developing and delivering data and process optimisation initiatives spanning the AUSPAC Actuarial Team Liaise with Strategic Finance to develop a list of continuous improvement initiatives, and oversea delivery of these initiatives About you Proven ability and drive to lead and implement change initiatives within an organization. Demonstrated experience engaging effectively with team members at all levels. Strong technical skills with a background in one or more of Actuarial, Analytics or Data, with a preference for general insurance reserving experience Demonstrated capability to develop and deliver projects or programs of work Ability to present effectively and strong relationship-building skills. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 29/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

• Boutique Human Resources Practice
• Client focused, open, fun and collaborative culture
• Opportunity to work directly with the Managing Director
• Location: Darlinghurst Location (Hyde Park)
• & flexible working options available
• Salary: Commensurate with experience
• Working Status: Must be an Australian citizen or hold permanent residency

 

OUR COMPANY

Partale is a client focused Human Resources Practice founded in 2020. We love our clients and value the importance of understanding their businesses and goals so we can effectively partner with them.

 

We believe strong human resources practices combined with the right HR advice enables businesses to grow and navigate challenging times. We provide a breadth of HR services which are tailored to suit the needs of our wide variety of clients. We are building a team of strong HR professionals and we collaborate with high quality external partners to deliver specialist services.

 

THE OPPORTUNITY

You will play a critical role in supporting Partale’s continued growth as you partner with our clients to understand their business and provide tailored HR services which make commercial sense. Our clients sit across many industries such as Financial Services; Property; Technology; Professional Services; Public Relations; Retail; Health; Energy; and the Non-For-Profit sector.

 

You will build lasting positive relationships with our clients and look for opportunities to further service them directly or by working with our partners. This includes seeking opportunities to build new business.

 

As a Senior team member you will be instrumental in delivering client outcomes across the following areas: advising on employment conditions and practices; recruitment and onboarding; employment conditions and relations; policy and procedures; performance and reward; remuneration and benefits; learning, capability and organisational design; culture and values; talent management; diversity and inclusion; engagement; leadership development; and wellbeing.

 

REQUIREMENTS

• Minimum of 7 years human resources experience
• Naturally customer focused and proactive to support our clients
• Be open, authentic and honest to uphold our values
• Strong experience in talent acquisition, performance, and reward
• Experience in partnering and advising businesses in core areas of Australian employment relations, including award interpretation
• Experience is partnering, advising and delivering outcomes across a variety of people and culture matters.
• A passion for developing relationships and working with others
• Strong levels of initiative and ownership to deliver outcomes which are in the best interests of our clients
• Strong attention to detail and the ability to manage changing priorities and juggling multiple projects
• An enthusiastic and positive approach to life and work.

 

This is an exciting time to join Partale as you can personally contribute to the growth, culture and success of this growing firm. If you are nimble, smart and thrive on continual development opportunities this role is for you!

 

HOW TO JOIN US

If this sounds like the perfect role for you, we would love to hear from you. Please apply using your LinkedIn profile and include a cover letter and CV sharing why you would be great for this opportunity.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney, Melbourne or Brisbane Type: Permanent, Full-Time The opportunity As the National Relationship Manager in our Commercial Operations team, you will be responsible for cultivating and managing relationships with key partners, brokers, and clients on a national scale. Your primary focus will be to drive business growth and profitability through effective underwriting strategies. Your new role Lead a team of Commercial Underwriters Build and maintain strong relationships with key partners, brokers, and clients across the country. Collaborate with the sales and marketing teams to identify and pursue new business opportunities. Develop and implement strategies to expand our underwriting portfolio. Stay abreast of industry trends, regulatory changes, and market conditions to provide strategic insights. Work closely with underwriting teams to ensure consistent and effective risk assessment. Address client concerns and provide solutions to enhance customer satisfaction. Happy to talk flexible working. About you Proven experience in underwriting within the insurance industry. Experience in Trade Credit & Surety desirable. Strong understanding of underwriting principles, risk management, and regulatory compliance. Excellent communication and interpersonal skills. Demonstrated ability to build and maintain relationships with key stakeholders, specifically Brokers. Analytical mindset with the ability to interpret complex data. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 03/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

The Australia Country Product Manager, VP reports to APAC Head of Product Management SVP. The Australia Country Product Manager is responsible for the development, implementation, enhancement and support of State Street's asset servicing product, services, delivery channels from conceptual stages through research, development, marketing, training, sales programs, financial metrics, and the entire product life cycle in support of the products strategic goals and objectives. The primary asset services products in scope are Accounting, Fund Administration and Regulatory Reporting offered out of Australia. This role works with business and corporate partners to manage new product development and management in close coordination with global delivery and technology. Why this role is important to us You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship - for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer - across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for. What you will be responsible for As Australia Country Product Manager, you will Understand the Australian market, competitive forces and client direction to make related product recommendations that ensure competitive positioning and grow market share, including the opportunity to introduce new adjacent offerings Stay current on regulatory changes in Australia to drive product updates and solutioning as appropriate and facilitate client communication Serve as State Street's advocate in industry forums, showcase State Street's thought leadership, drive and execute appropriate advocacy activities (i.e., Office Hours, Bulletins, etc.) Representing State Street in regulatory forums and working groups. Impact analysis of regulatory changes in Australia both through the client lens and State Street lens Maintain pulse on related service delivery results to drive product improvement Create forums internally and with clients to encourage idea sharing, innovation, collaboration and solutioning Collaborate and support commercialisation activities with Coverage, Relationship Management, Sales and Segment on new business opportunities to increase win ratio and gain market intelligence for ongoing product advancement Generation of comprehensive business cases for investment consideration, monitor approved cases for ROI attainment and ensure execution and delivery of approved cases Ensure effective product project portfolio governance to Maintain knowledge of all projects impacting the in-scope asset servicing products in Australia to consistently influence design decisions toward enterprise value Lead analysis and design efforts, translating requirements for development to ensure capability delivered is fit for purpose Ensure any market specific nuances is captured whilst delivering solution that is in line with global standards Impact execution from requirements gathering to production deployment including the operating model alignment with Global Delivery strategy Produce relevant Go-To-Market materials for internal and external consumption Work in close collaboration with other product leads in region/global in providing a holistic solution to clients What we value These skills will help you succeed in this role: Global thinker and experience a plus Strong strategic view, with ability to quickly assess complex problems, prioritize key issues, and focus on relevant facts Proven ability to detect emerging trends, and encourage and make recommendations for creative change Ability to achieve results with the persistence and patience necessary to work effectively with a wide range of internal and external constituents Experience working with operational teams to create scale while maintaining a strong control environment Possess excellent communications skills within an organization and with clients Strong analytical, interpersonal, written, and oral presentations skills Education & Preferred Qualifications Bachelor's degree in Business, Finance, Computer Science, or a related field. Experienced talent with deep subject matter expertise in accounting, fund administration and regulatory reporting in Australia Worked in Product organisations in previous roles About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

Newly created Finance Manager role within a global renewable energy group Your new company Hays is excited to be partnering with an international renewable energy group, specialising in developing, building and operating renewable power generation plants for onshore & offshore wind and solar. Your new role Reporting to the Finance Director, you will be responsible for the day-to-day operations of the finance function. Monitor the cash-flow and fundings of the company Set-up processes to streamline financial operations and allow scalability to support the growth of the activity and the establishment of SVP(s) Supervise statutory audit to ensure it is completed in a timely manner Oversee the reporting and funding of the companies SVP(s) Contribute to the overall budgeting and reforecasting exercises of the office and for the projects in developement of the company Participate in the improvement and automatisation of the budgeting process Ad-hoc support the investment and business teams when necessary What you'll need to succeed To be successful in this role, you will have experience in a corporate finance/financial planning & analysis environment, ideally in the energy or project-based industry. What you'll get in return Take ownership of this role and make it your own! WFH flexibility Negotiable salary based on experience What you need to do now If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #2825349

BI Test Manager opportunity on a contract basis BI Test Manager Your new company Hays has partnered with a leading Australian Telco company who is currently looking for a BI Test Manager to join their team on an initial 6-month contract. Your new role We are actively searching for an adept Test Manager to play a crucial role in our dynamic team within a fast-paced environment. The ideal candidate should showcase a successful history of concurrently managing multiple testing projects, proficient vendor management, and ensuring the effective execution of all testing activities to meet project timelines and uphold quality standards. What you'll need to succeed 8+ years of hands-on experience as a Test Manager. 5+ years of experience working in BI projects Extensive experience in a multivendor environment. Telco experience is highly desirable. What you'll get in return Opportunity to work on cutting edge technologies and solutions Sydney based office with flex options Great rate and excellent work culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Camila Ruiz Recruiting experts in Technology E: [email protected] #2840961

Permanent HR Manager role with a professional services firm in Melbourne CBD. 140-150K base. Your new company You will join a leader in their market in a professional services firm. Based in Melbourne CBD, this employer requires a Human Resources Manager on a permanent basis to lead the Human Resources function for the Melbourne and Perth office offices. You are expected to be on-site 5 days for this opportunity. Your new role In your role as HR Manager, you will work closely with your counterpart in Sydney and report to the Principal of People and Culture in Melbourne. You will be across all HR functions in your office and also be responsible for the recently established Perth office where travel will be expected. You will train, coach and develop staff and must have up-to-date knowledge and experience of interrupting modern awards. You will also work closely alongside the Payroll Manager to ensure colleagues are paid correctly under the correct modern award. What you'll need to succeed You must have demonstrated experience in an HR Manager role completing performance and salary reviews, training staff and coaching managers. You will have experience handling payroll in a previous role and be responsible for over 100 staff across 2 locations. Be a team player, collaborate with your counterpart in Sydney and Principal of People and Culture and also be comfortable rolling your sleeves up to get stuck into the work. What you'll get in return This is an excellent opportunity to be part of a growing business with a pipeline of work. Your dedication will be rewarded with Permanent, ongoing opportunity Opportunity to continue developing your skills within a professional services firm Competitive salary package Be part of a truly supportive and collaborative team, coming up with ideas and initiatives to run the HR function. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your Microsoft Word CV, or call Niall O'Donnell now on +61352268017. If this is not quite the HR role for you, send your CV to [email protected] and let's find ways to advance your career. #2841027

Position Description Position Title: Client Relationship Manager Location: Sydney, Australia Reports To: Client Partner Direct Reports: 0 Position Summary: About Cognizant Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build and run stronger businesses. Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and is ranked among the top performing and fastest growing technology companies in the world. In Asia Pacific (APAC), Cognizant has strong presence in key growth markets including Australia, New Zealand, Singapore, India, Thailand, Malaysia, Japan, China, Hong Kong, UAE, Saudi. It has grown rapidly in these regions and is now poised for exponential expansion. We are now seeking entrepreneurial leaders with a trail blazing track record of growth to fuel the next stage of Cognizant's growth ambitions in Australia. Our Culture Your passion, integrity, creativity, and experience are integral to Cognizant's success in Australia. You will be welcomed into a dynamic and expanding global professional services leader in Technology, IT and Business Consulting. We take pride in our partnership with our clients, so your ability to bring our unique value proposition to customers, add value, and provide exceptional client experienced will be fundamental to your success. In return, you will be empowered with opportunities to develop your career and collaborate with talented colleagues in a supportive, diverse, and inclusive work environment. As a truly global company, we foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. Job Summary: Client Relationship Managers (CRMs) are key contributors to the market and commercial side of Cognizant's Business. CRMs work with Client Partners and Industry Leads and act as business owners for assigned accounts, managing the day-to-day activities and the P&L of these accounts. They proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements. This role will have responsibility for pursuing a set BFSI portfolio in Australia. The scope of the portfolio includes a cornerstone Big 4 bank, with potential for new account inclusions as the role progresses & Cognizant grows. The CRM is a key client facing role for Cognizant responsible for creating a positive client experience at all levels of the client organisation, including executives and senior management. The role requires significant commitment, sales and business acumen, leadership qualities, and motivation to perform well. Responsibilities: Account Growth: Proactive Selling: Identify, create, and close new business opportunities through understanding of technology, operations, consulting, and business positioning. RFP Response: Understand customer industry trends and challenges to deliver tailored proposals. Continuous Engagement: Maintain client relationships through networking and regular meetings (coffees, lunches, events.) Health Checks of Current Portfolio: Review performance and address issues as/before they arise Fulfillment & Demand Management: Orchestrating Customer Practices/Service Lines-Delivery for Fulfilling Demand: Ensure that resource allocation aligns with customer needs and orchestrate internal practices/service lines in delivery to fulfil demand. Responding to staffing needs : Understand the nature of staffing requirements, engage respective Service Lines for scoping and sizing, negotiate with customer on team composition (onsite-offshore, seniority etc.) to ensure successful delivery while meeting/exceeding billing rate targets. Relationship Management: Continuous Engagement: Maintain relationships through meetings, coffees, lunches, events. Health Checks of Current Portfolio: Review performance and address issues. This involves reviewing performance and addressing issues. Governance: Participate in formal governance meetings. This involves participating in formal governance meetings. Escalation Resolution: Be the point of contact for any escalations. This involves being the point of contact for any escalations. Sales Operations: Client Profitability Management: Manage portfolio CP engagement and track improvements. This involves managing portfolio CP engagement and tracking improvements. Invoicing & Accounts Receivables: Ensure timely generation and payment of invoices. Revenue Forecasting: Provide accurate internal revenue forecasting. This involves providing accurate internal revenue forecasting. Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Jan 25 2024 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Primary Details Time Type: Full time Worker Type: Employee Compliance Manager Location: Sydney, New South Wales Type: Permanent, Full-Time Applications close: Thursday 1st February At QBE, our purpose is to enable a more resilient future. We're an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage. We've been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty. Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance. The opportunity We are looking for a talented individual to join our compliance team in QBE AUSPAC in a role of Compliance Manager to provide strategic compliance support to our business. Reporting to the General Manager of Technical Compliance, you will be an integral part of the compliance team, influencing the compliance culture at QBE by working directly with the first line of defence. You will work closely with senior stakeholders to advise them on their compliance obligations, whilst managing compliance activities. Other responsibilities include: Develop, implement and maintain an Obligations Register that is designed to meet QBE's needs Plan and manage the implementation of relevant compliance policies and procedures Develop and implement effective education, training and awareness program for compliance Ensure that the business complies with management directives, compliance and governance requirements across QBE's internal rules, guidelines and policies Drive and monitor compliance across statutory and regulatory requirements Provide timely compliance advice and solutions to the business on statutory and regulatory requirements Promote a compliant and customer focused culture Your story so far Your story will include people leadership capabilities, strong interpersonal skills in establishing relationships with senior stakeholders, as well as effective time management to meet deadlines. In addition, you will have strong influencing skills, a passion for implementing and maintaining obligations, a strong regulatory understanding, with the ability to form insights, with at least 4 years' experience in a compliance or risk management role, managing obligations within the financial services or insurance industry. Additional Skills: Knowledge and understanding of the insurance industry and relevant compliance obligations Strong communication skills with the ability to engage, build relationships and influence stakeholders Ability to work remotely, with cross-functional teams Relevant qualification in Law or equivalent will be highly regarded We are here to support you We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at Our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 2019-2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family Friendly Accredited since 2021 Join us. Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE takes a risk and compliance approach to COVID-19 vaccination and strongly encourages our employees to be vaccinated. Some roles require COVID-19 vaccination to perform the role. When relevant we will ask you to share your vaccination status as part of the application process. We won't be able to progress with applications where candidates choose not to disclose their status for roles that require vaccination in line with our risk and compliance approach. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] . Application Close Date: 31/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

This role is part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and drive customer business outcomes. We do this through a portfolio of services, delivered by world-class consultants, training and success professionals, our leading practices, methodologies, and tools, as well as our ecosystem of partners. 

What you get to do in this role:

As a ServiceNow Service Development Manager, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilising our products. These service offerings include our Impact success offering and product adoption services.

The SDM is integral to the regional sales team. They collaborate with the Services Account Executive, account team and our customers to ensure successful implementation and adoption. In a quota-carrying role, the Services Development Manager partners with the Services Account Executive, the ServiceNow Sales team and our partner ecosystem to develop and successfully execute Services sales opportunities across the territories of the Services Account Executive on very large accounts and new logos.

• Collaborate with inside and outside Digital, Field, and Partner sales team members to develop and execute success and adoption services opportunities in collaboration with the Services Account Executives and their designated territories.
• Work with the SAE in your region to prioritise sales activities against specific opportunities on clear role-responsible guidelines.
• Work effectively and collaborate with the Expert Services delivery team to identify additional revenue opportunities from existing engagements, including Change Orders.
• Participate in all district activities to develop a programmatic approach to creating, managing, and closing a pipeline of opportunities commensurate with achieving assigned service quotas.
• Proactively create new Services opportunities Impact and Adoption Services for new and installed base customers.
• Own the responsibility for any Impact Guided deal in the territories of the Services Account Executives.
• Manage sales opportunities and business relationships from the office with influential contacts across the territories of the Services Account Executive on very large accounts and new logos. Work with the extended support and delivery team to drive the development of packaging strategies and services proposals.
• Prioritise and manage inbound services sales requests.
• Execute Value-based Selling Methodology for Impact and Adoption services opportunities.
• Meeting or exceeding Monthly, Quarterly and Annual sales targets.
• Providing accurate information to management for forecasting, quarterly business reviews, etc.
• Ensuring compliance with operational standards and customer relationship management.

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development of international airports to site based construction of individual buildings, or the largest rail infrastructure projects in the country. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

The main purpose of the project manager is to optimise project success by delivering against agreed project objectives. Our project managers see the value in agreeing from the outset ‘what good looks like’ and take pride in ensuring alignment to this as the project progresses. Some of the key specifications we attribute to the purpose include:

• Taking responsibility for effectively and efficiently leading a project or suite of projects.
• Employing proven project management experience to plan, monitor and document tasks throughout a project
• Identifying and managing the resources necessary to support project execution, including leading and motivating people to ‘bring out the best in everyone’
• Putting safety at the heart of project delivery. As the number one priority for our clients, safety in construction comes first, always. 
• Fostering a collaborative and communicative project culture.
• Day-to-day management of projects through the complete life cycle, including successfully implementing from initiation through deployment and handover into operations.
• Working and leading within a multi-disciplinary team of professionals to deliver targeted project outcomes
• Proven ability to own and manage key functional aspects within the project, including: scope, risk, cost, schedule and quality.
• Managing different forms of contract, including ensuring compliance with contract terms in delivery of the works for consultants and contractors, processing of payments, managing change.  
• Employ a sound understanding of procurement in projects, including contract drafting, tendering process preparations and management, bid analysis and contract award for both professional services and contractors.
• Report preparation and communication of project progress to a range of stakeholders, including schedule/milestones, deliverables, dependencies, risks and issues, and promoting appropriate actions to improve project outcomes.

Progress your career in a global company with leading professionals Grow your skills through BDO's extensive training with direct guidance from partners Providing a work-life balance: tell us how we can accommodate you Commensurate remuneration package* with add on benefits BDO have multiple opportunities for ambitious and talented individuals who are intent on being part of an exceptional and purposeful, professional services organisation. Our thriving audit practice works with some of Victoria’s most exciting, established, and emerging companies (private and public). *Negotiable salary based on relevant experience, starting from $120,000 (inclusive of super). The Team: BDO offers a level of work-life flexibility and autonomy to help accommodate your priorities and encourage a healthy and positive mind-set that allows you to thrive. We have an open and collaborative environment that will challenge and support your career path. Joining BDO will give you the opportunity to utilise the resources of a large global company, while operating as a smaller close-knit team. Skills and Experience: 4+ years Audit experience gained in a professional services firm Managerial experience (highly regarded) CA/CPA qualification (or equivalent) Responsibilities: Include, but not limited to: Mentoring junior staff & building close internal relationships Complete staff Performance Development Reviews, providing feedback and identifying training needs. Service line management, including contribution to overall service line strategy. Report on business KPIs as appropriate. Manage client work-in-progress, including drafting of invoices, forecasting, and following up on outstanding accounts High level of client service through on-site client visits Identify & communicate risk areas to clients Develop audit strategies & drafting of audit plans Execute audits for large proprietary & listed organisations Group audit instructions & documenting control environments Review files around technical accounting & audit requirements Draft management letters & audit completion reports Prepare & review of statutory financial reports However you identify and whatever background you bring with you, please click ‘Apply’ if this is a role that would make you excited to come to work every day. What we offer: IDEAS | PEOPLE | TRUST What we value: ONE | BOLD | HUMAN | STRIVE | TRUST For further information, and to apply, please visit our website via the “Apply” button below.

Job Description The Deals Advisory Tax team is a market leading, dynamic, fun team that works on the most significant transactions in the Australian market. Our clients cover the breadth of the market, including private equity, infrastructure, property, financial services and everything in between. Be prepared to work on projects that make the front page of the news! Your Opportunity You will work on a wide variety of clients and transactions across our national practice. Your work will include:Tax due diligenceStructuring, including advice on deal structures and fund structuresTransaction document reviewTax model reviewsPost-deal integrationTransaction related ATO and FIRB correspondence Your Experience At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:This role will suit a tax professional with transactional experience.A commitment to client service with a proven track record of developing strong relationships with clients.Strong tax technical skills.Excellent written and verbal communication skills.Ability to work in a team environment, supervise and mentor team members.Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below. 

Job Description KPMG's Corporate Tax division is looking for a highly talented tax professional with managed, property or investment funds or foreign bank branch experience looking to step up to a senior role in our Delivery and Data Excellence (DDX) Financial Services Team.  Our team is responsible for delivering corporate tax compliance services to a broad range of Financial Services clients of KPMG’s Australian practice, supporting clients with their corporate tax compliance obligations using best practice technology including tax return engines, workflow tools and data analytical technology. As a senior member of the team, you will be responsible for managing and reviewing complex tax compliance engagements, leveraging your knowledge of the end-to-end life cycle of a fund, or Australian income tax experience in the managed fund, property, investment funds or banking industry to identify and resolve key technical tax issues.  A key feature of DDX is a continuous focus on process and technological improvements in the delivery of our services and your innovative, open mindset and industry experience, will be a key factor in contributing to the success of these projects.    Your Opportunity The purpose of your new role will be to deliver technical tax compliance and advisory services to financial services clients and to support our key service offerings. Responsibilities will include:Managing the preparation, delivery and reporting of assigned client engagements and projects, leveraging our data delivery tools and technology, to deliver tax compliance and advisory services (including distribution reviews, tax returns and other services) to our Financial Services clientsLeading high performing teams with the ability to execute with accuracy, quality and timeliness and providing guidance, mentoring and training to junior staff to enhance technical and work management skillsUtilising your experience and knowledge to present practical commercial solutions that enhance our core services to clients. Innovating and supporting continuous improvement initiatives in tax compliance and process-based activities, developing tools, technology and products that add value to clientsMay include leading a specific service line portfolio or technical area, leveraging your specialist tax technical knowledge and experience in the managed funds, property, investment funds or banking industry. How are you extraordinary?You are able to prepare high-quality client-ready deliverables and present to the partners for review.You get things done! You’re organized, efficient, and have a high attention to detail to deliver impactful outcomes. You have a can-do attitude and are always seeking creative solutions to problems with the help of the right technical tools and a supportive team.  You get excited about generating innovative ideas that create value, improve processes, and solve complex problems. Your Experience At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience should include:Australian industry experience in managed funds, property funds, investment funds or  foreign bank branch.Strong Australian corporate tax compliance experience, including preparation and/or review of company and trust tax returns, distribution reviews and tax provisionsSuccessful completion of a Masters of Tax or CA qualificationA leadership approach with strong interpersonal, collaborative and influencing skills and the ability to motivate and develop high performing teamsAn honest and ethical approach to business and a continuous improvement mindset which will provide a natural fit with KPMG's valuesAdditional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the  Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below.

THE ROLE:

The role will include (but not limited to): 

• Be responsible for the Event Operations once BEOs are handed over from Event Sales Team; 
• Responsible for overseeing the smooth operational running of social, wedding and corporate events; 
• Ensure strong communication relationships with the Events Sales team; 
• Required to perform duties in the restaurants in the absence of bookings for the events spaces; 
• Support & provide training and development to the Food & Beverage team; 
• Have a keen understanding of weddings, corporate and social events;
• Support the Director of Food & Beverage in managing labour costs in line with  budgets & forecasts and 
• Address & resolve all event-related guests’ grievances and escalate when required. 

The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. As an employee, you'll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives. Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients' lives worldwide. 

Moderna is committed to enhancing Australia's biotech landscape through a long-term partnership that focuses on strengthening pandemic resilience. Our Melbourne-based large-scale mRNA vaccine manufacturing facility will be a cornerstone in Australia's ability to respond to future health threats efficiently. This collaboration not only brings cutting-edge medical technology to the forefront but also emphasizes job creation and local talent development. We're inviting visionary professionals to be part of this transformative journey, making a tangible impact on global health security. 

Moderna is seeking a dynamic and experienced Senior Manager Planning to join our Supply Chain Planning team at our Melbourne, Australia location. This pivotal role involves leading site planning processes, developing SAP/APO functionality, and delivering effective production plans for Moderna's innovative products. If you are passionate about playing a key role in a highly collaborative environment and eager to make an immediate impact, we invite you to apply.

Here's What You’ll Do:

Within 3 Months, You Will…

• Initiate Leadership in Site Planning: Take charge of the site planning processes, facilitating critical discussions with department heads, production managers, and other key stakeholders. These discussions will focus on aligning weekly and monthly production goals with company-wide objectives.

• Implement Global Standards: Apply Moderna's global supply chain standards to local operations, ensuring consistency and efficiency in site planning processes. This will involve adapting and integrating best practices and guidelines from the global team into the Laval site's unique context.

• Enhance Collaboration for Tactical Planning: Work closely with the Global Supply Chain (SC) Planning team to translate broader tactical plans into detailed, site-specific strategies. This will include adapting these plans to fit the unique production capabilities and constraints of the Laval site.

Within 6 Months, You Will…

• Optimize Production and Supply Plans: Take full control of the short-term production, release, and supply plans. This involves identifying potential deviations from expected due dates and promptly addressing these issues through well-structured internal governance meetings.

• Strengthen Collaboration with Warehouse Operations: Work in tandem with the warehouse operations lead to support the site supply chain lead. This collaboration aims at setting clear supply priorities and ensuring consistent and efficient material flow to meet production demands.

• Capacity Planning and Risk Management: Oversee the site's capacity for Drug Substance (DS) production over tactical horizons. You will be responsible for optimizing this capacity based on inputs from the Sales and Operations Planning (S&OP) process, and supporting the development of a comprehensive and optimized production plan, highlighting major risks, necessary decisions, and preparing materials for monthly supply review processes.

Within 12 Months, You Will…

• Drive Continuous Improvement: Lead the charge in continuously enhancing the site's supply chain processes. This will involve identifying areas for improvement, developing strategies for optimization, and implementing these changes effectively.

• Performance Monitoring and Problem Resolution: Conduct regular performance evaluations, focusing on metrics such as on-time supply to plan, inventory levels versus target, and critical material inventories. Utilize root cause analysis to pinpoint systemic issues and lead the charge in resolving these issues, ensuring that target performance levels are consistently achieved.

• Material Availability and Data Management: Collaborate closely with the Global Material Planning team to ensure material availability on a weekly and monthly basis. You will also be responsible for maintaining adequate planning and master data parameters, such as Minimum Order Quantities (MOQ), Lead Times, and order frequency, in close collaboration with master data management and the global supply chain team.

Here’s What You’ll Bring to the Table:

• BS/BA in Supply Chain, Science or Economics/Finance with 10 years’ experience.

• 8+ years’ experience as a Production Planner within Biotech, Pharma or other related batch production manufacturing environments. DS manufacturing Site experience strongly preferred.

• 5+ years’ experience with SAP MPS and MRP

• APICS/ASCM CPIM and CSCP accreditations preferred.

• Working knowledge of site supply chain processes including demand management, S&OP, production planning, capacity planning, material planning and procurement, order fulfilment, master data and life-cycle management.

• Demonstrated ability to lead through influence, at all levels, in a complex environment with matrix organization.

• Demonstrated ability to collaborate across boundaries (functional and cultural) and form effective working relationships with colleagues.

• Customer and business focused – determined to deliver successful outcomes in a cost-effective way.

• Demonstrated change management and process management experience is preferred: demonstrated usage of data to drive process improvements.

• Intermediate to advanced Excel skills

Moderna offers personalized benefit programs and well-being resources as unique as our global workforce so employees can do their best work.

We recognize and appreciate your diverse needs and interests and do our best to support you at work and at home with:

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, and a discretionary year-end shutdown
• Educational resources
• Savings and investments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com.  (EEO/AAP Employer) 

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Company:

Marsh

Description:

Marsh is seeking candidates for the following position which can be based in any location across the eastern and central states of Australia:

Key-Account Relationship Manager, Regional Australia Manager

What can you expect?

An exciting opportunity has become available for an enthusiastic individual to join Marsh’s Corporate and Commercial business to drive our relationship with a corporate authorised representative and strategic partner, represented across regional Australia.

First and foremost, this is a role that drives and enables portfolio growth. You will also liaise with our partner and connect it with relevant Marsh colleagues, providing oversight of compliance, governance, finance, debtors, IT/digital deployment, MCO, claims, placement and other Marsh supporting services.

This role will require interstate/regional travel and is suited to an individual passionate about the Australian agricultural industry and can develop suitable products. Due to the specific focus of the role, candidates can work remotely from a regional area and will not be required to attend a Marsh office on a regular basis.

What is in it for you?

• Opportunity to support a large strategic partner for Marsh and develop our existing relationship.

• Professional environment where your career path really matters and is supported in our global organisation.

• Great team environment with energetic and supportive colleagues.

We will count on you to:

• Consistently meet and exceed growth, expense and trading profit budgets.

• Prepare, manage, implement and achieve business plans and goals.

• Ensure we meet or exceed service standards.

• Maximise account profitability through the implementation of efficient and effective work practices.

• Develop and maintain effective long-term relationships with our partner’s key account decision makers and frequently monitor political, management and other changes to preserve and protect the Company's relationship at all times.

• Possess and apply a thorough understanding of the client's business, risk management and insurance needs to ensure that services and programs continue to support the needs and expectations of our partner’s key account clients.

• Engender a positive and tenacious client retention and development focus through regular communication.

• Take an active and direct involvement in all material claim related matters where claims appear to be in a state of duress and ensure that proper claims management strategies are developed and implemented on all complex/large claims.

• Develop and maintain meaningful working relationships with insurers at a senior level.

• Maximise utilisation of Marsh's national and global resources by maintaining an awareness of and using facilities and capabilities available.

• Lead monthly partnership meetings with our partner’s regional leaders and others as required to ensure oversight of operational “on the ground” matters.

• Possess and apply a thorough understanding of all major classes of insurance which the Company offers to its clients and keep abreast of all new technical and product developments through attendance at company and industry training events.

• Comply fully with the Company's Errors and Omissions avoidance procedures.

• Maintain oversight of the delivery of all Marsh support services, including but not limited to compliance, governance, finance, debtors, IT/digital deployment, MCO, claims, placement.

• Recognise and capitalise upon revenue generation, growth and other opportunities – including new clients, cross-sell/expanded business, specific campaign design and oversight.

• Ensure no leakage of revenue opportunity to third party/wholesale brokers.

• Develop new business opportunities from existing portfolio and other sources – including managing current levels of inflation and how best to ensure client exposures are appropriately protected.

What you need to have? 

• Meet the training requirements of Tier 1 FSRA Compliance.

• Admission as a Qualified Practicing Insurance Broker by the National Insurance Brokers Association of Australia.

• Completion and application of other areas of professional development such as Leadership, Management, Negotiation, Presentation, Broking or Project Management.

• Track record of managing client relationships and growing account revenue.

• Knowledge of or interest in agricultural industry and associated risks.

• Willing to travel regionally and nationally.

• Ability to work both independently and as part of a team.

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal record check prior to commencement of employment.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. As an employee, you'll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives. Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients' lives worldwide. 

Moderna is committed to enhancing Australia's biotech landscape through a long-term partnership that focuses on strengthening pandemic resilience. Our Melbourne-based large-scale mRNA vaccine manufacturing facility will be a cornerstone in Australia's ability to respond to future health threats efficiently. This collaboration not only brings cutting-edge medical technology to the forefront but also emphasizes job creation and local talent development. We're inviting visionary professionals to be part of this transformative journey, making a tangible impact on global health security. 

Moderna is looking for a Manager of Warehouse Operations Leader for our Melbourne site. This crucial role involves overseeing all warehouse operations, managing a dedicated team, and ensuring compliance with regulatory requirements. Your leadership will be instrumental in maintaining the efficiency and effectiveness of our warehouse operations, contributing significantly to our supply chain excellence.

Here’s What You’ll Do:

Within 3 Months, You Will…

• Familiarize yourself with Moderna’s warehouse operations and team dynamics.

• Begin leading the warehouse staff, focusing on recruitment, orientation, and training.

• Start implementing and overseeing security procedures and protocols for warehouse operations.

• Oversee the warehouse's physical condition, inspect equipment, and initiate maintenance or replacement requests.

Within 6 Months, You Will…

• Supervise warehouse personnel, ensuring efficient execution of inbound and outbound operations.

• Support the Supply Chain leadership in enhancing daily processes and shipping applications.

• Comply with and enforce cGMP, federal, state, and local shipping regulations, including DOT and IATA.

• Act as the lead for Technical Transfer in Distribution and Cold Chain operations.

Within 12 Months, You Will…

• Ensure the proper implementation and adherence to Moderna’s Quality Policy and Quality Management System.

• Collaborate with trade compliance to align processes with import and export regulations.

• Oversee quality events, implementing preventive and corrective actions to maintain inventory management policies.

• Continuously develop your professional and technical knowledge, contributing to the team's success and ensuring goals are met on budget and on schedule.

Here’s What You’ll Bring to the Table:

• Education: University degree in technology, engineering, or management/business administration

• Experience: 8-10 years (BS) or 5-8 years (MS) in various Distribution/Logistics functions and Supply Chain

• Strong preference towards Pharmaceutical and Biotech experience. Experience working in a cGMP and cGDP environment.

• Good understanding of the Pharma industry & its different Supply Chain areas

• Experience and proficient knowledge of project management, risk management methodologies and monitoring techniques

• Experience and knowledge of cold chain technology, tools, shipping validation and distribution.

• Outstanding communication skills (verbal and written) to effectively collaborate and communicate with senior CMC Management in a dynamic, cross-functional matrix environment.

• APICS certification (Certified Supply Chain Professional (CSCP) or Certified Logistics, Transportation, and Distribution (CLTD)) is a plus

• Well organized – a natural ability to be organized in how you think, communicate and conduct your work

• You drive for results and demonstrate the ability to develop solutions. You love what you do, and it shows

• Outstanding communication skills (verbal and written)

• Ability to manage multiple projects in a fast-paced environment

• A curious mindset that allows you to constantly learn and challenge the status quo

Moderna offers personalized benefit programs and well-being resources as unique as our global workforce so employees can do their best work.

We recognize and appreciate your diverse needs and interests and do our best to support you at work and at home with:

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, and a discretionary year-end shutdown
• Educational resources
• Savings and investments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com.  (EEO/AAP Employer) 

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Join the team redefining how the world experiences design.

Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Design and lead end-to-end internal communications programs that inform, engage and inspire our team of 4,000 Canvanauts across the globe.
• Partner with teams and stakeholders across the company to guide complex change management initiatives.
• Collaborate with teams across the company including Global Communications, Events, Engineering, Product, Design, People and Operations to ensure clear messaging cascades to our team across the globe.
• Bring our Celebration of Diversity work to life through thoughtful and inclusive programs, partnering with our internal Canva Communities and Celebration of Diversity Team to create a culture of belonging and inclusion.
• Manage our company-wide communication channels and cadences including our all hands, company newsletters and major internal events with a focus on driving engagement and alignment.
• Support and provide counsel to leaders across the company to communicate with their teams and the wider company.
• Distill complex topics into compelling messages, build and manage creative campaigns, and design crisp written and visual content.
• Support other communications activities and campaigns as required.

You're probably a match if

• 6+ years of experience in an internal communications, chief of staff or people experience role within a fast-paced and rapidly changing environment.
• Exceptional written, visual and verbal communicator including familiarity with Canva
• Proven ability to translate complex concepts into clear and compelling narratives
• Exceptional at planning, prioritising, and executing simultaneous projects
• You have navigated complex stakeholder environments to drive tangible outcomes
• Tenacity for impact, execution and delivery with scalability

About the team & role

As an Internal Communications Manager at Canva, you’ll join a small and highly impactful team that keeps our team of 4,000 employees (affectionately known as Canvanauts) connected, inspired and engaged worldwide.

You’ll help to develop the strategies and programs needed to disseminate the right information, to the right audiences, through the right channels, at the right time. You’ll work closely with various internal stakeholders to ensure our unique culture, mission and values come to life while helping to scale our approach to internal communications as our team grows across the globe. Day to day, you’ll play a key role in ensuring our team is equipped with the information needed to do the best work of their lives.

No two days are the same at Canva and we’re looking for an experienced operator with  exceptional written, visual and verbal communication skills, the ability to manage complex stakeholder environments and a passion for rallying people around a single unified plan. The ability to roll up your sleeves and jump between multiple projects while bringing clarity to ambiguous situations under tight timelines is essential for this role. The successful candidate will thrive working with a wide range of stakeholders and will be energized by being part of a fast-moving and innovative company.

 

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually.

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Securing resident keys, security devices, parcels, and dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Working hours: Monday to Friday from 7am to 3pm.

The role of the Business Manager-Nine Plus is to work closely with the Group Business Director- with key tasks in achieving revenue targets.

Day to day you will:

• Be committed to over achieving both your individual and the team’s monthly revenue targets
• Represent the Nine Plus brand within the market, having a strong and reputable market presence 
• Maintain a clear understanding of all of Nine’s wider products spanning Broadcast, Publishing, Radio and Digital
• Present a minimum of 5 weekly pro-active ideas and strategies to generate new business

• 24 month Fixed Term Contract
• Be part of a transformative journey in a purpose led culture
• Hybrid working as standard

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

“Data, Technology & Delivery are accountable for planning and preparing the organisation for the future through strategic technology innovation as well as charting our business strategy and executing for today and tomorrow”

Reporting to the Practice Delivery Manager Project Management, the Project Manager is responsible for working with Project stakeholders within Regulatory Compliance Portfolio Team and the Business to deliver successful Project outcomes by initiating, planning, leading and managing projects to deliver business solutions. The role requires monitoring and regular reporting on Project progress in line with Project Management Framework. With specific focus on skill requirement for BPMN 2.0 and system implementation experience.   This role will support a workstream which captures process mapping and implementation of Tooling system.

• Manage material regulatory requirements by overseeing the governance and management of large-scale reforms assigned by Rest’s Regulatory Compliance Portfolio team

• Delivery – Manage projects from initiation through to closure, to ensure that projects are appropriately structured to achieve the maximum chance of success (time, budget, scope, quality).  Ensure efficient and timely monitoring and reporting to required stakeholders. Ideally have process elicitation and documentation in BPMN 2.0 and system implementation experience.
• Financial Management – Manage the preparation of project cost estimates for gating submission/funding approval, and subsequently manage and report project delivery against agreed costs, to; maximise operational efficiency, optimise the cost / benefits of resource mix, forecast and manage the cost impacts of scope change.
• Benefit Management –Monitor benefits against what was predicted in the business case and ensure all participants are informed and involved throughout the change programme. Awareness of dependences between the project and its benefits and actively managing these in liaison with the impacted REST business units.
• Stakeholder management – Engage, inform and negotiate with regulatory change stakeholders, particularly the sponsor, business owner, impacted Rest business units, vendors and parties responsible for the services after project completion, to identify, manage and monitor compliance with reform obligations.
• Project Governance – Adherence to Rest delivery methodology and governance framework to ensure stakeholders have a clear understanding of their role and that the required decision making and escalation processes are in place to help achieve the required outcomes.
• Partner and vendor management – Manage vendors to deliver solutions for the project to ensure adherence to schedule, quality outcomes, cost effectiveness, appropriate risk management and seamless integration with other project delivery streams, including:

• Define (in consultation with the legal team where appropriate) the commercial framework/terms;
• Monitor and report progress and performance against agreed deliverables and quality and performance expectations;
• Manage contractual performance and quality, ensuring program requirements are met effectively/efficiently and problems are managed and escalated when required.
   

• Risk and Issue Management – Effectively manage risks and issues by identifying and documenting risks and issues to projects and developing effective mitigation/management strategies according to Rest risk framework by:

• Leading and managing the identification of risks and impacts associated with project delivery.
• Managing and leading the development of risk mitigation plans
• Facilitating informed risk management decisions by reporting and communicating risk assessments and plans to the necessary stakeholders
• Direct the identification, monitoring, reporting and escalation of issues and/or problems associated project delivery, including challenging and influencing stakeholders as required to enable the achievement of project deliverables and benefits.

• Lead, mentor and guide project team members to:

• Ensure that resources are optimally utilised.

Build capability across Rest on methods, techniques, and approaches to project management

This role is part of our Platform product organization, responsible for the foundational capabilities of the Now Platform, which are at the center of every “out-of-the-box” ServiceNow solution. You will be part of the Strategic Enablement Team in the Outbound Product Management organization, a talented and supportive group that is passionate about evangelizing our platform internally and externally. You will work cross-functionally, with product teams, customers, partners, and the field to enhance the overall experience with the solution and ensure successful go-to-market.  

As a Principal Outbound Product Manager, you will play a critical role in the evangelization of the Platform, helping establish Generative AI solutions and other platform capabilities in our customer base and expand that customer base. You will articulate the value of the Platform with our customers to help drive its stickiness in our ecosystem and support our high rates of customer renewals. 

What you get to do in this role
•    Communicate the Platform story (vision/direction) in high-touch settings to support customer acquisition & retention
•    Use compelling storytelling and demonstrations through clear guidance for customers to expand their ServiceNow footprint by establishing the Platform as their platform of choice
•    Manage the activities necessary for a successful customer interaction/program/event that will demonstrate value, help understand issues to solve, and ultimately help increase adoption footprint
•    Gather and share customer input to address adoption blockers and inform content, product strategy, and investments
•    Engage and assist key accounts in adopting new products, document key learnings and develop recommended guidance for installing, implementing, and/or adopting
•    Develop an understanding of how customers are using the platform to inform how adoption is affected
•    Provide product technical & functional expertise to customers in high-touch settings
•    Promote “best practice” implementations
•    Participate in at-scale workshops, webinars, and other customer adoption initiatives or events