•        We're changing the game!
•        We're doing big things, and we can't do it alone.
•        We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful.

AP+ bring together Australia’s three domestic payment organisations into one integrated entity. Operating in the public interest, AP+ focuses on meeting the needs of all payment users and representing the views of a diverse range of stakeholders. BPAY Group, eftpos and NPP Australia continue to operate as distinct brands within a Group Leadership Team structure.

AP+ is intended to create a more efficient and agile payments group, building the competitiveness of Australian domestic payments infrastructure, and delivering significant benefits to Australian consumers and businesses.

Role purpose

• To bring a targeted and disciplined approach to security monitoring and testing, identifying risks, and providing reporting to the technical administrators as well as the business department heads 
• The role works within the Security function, so would require someone who is proactive and analytical with a curious mindset, who can understand and derive data from a number of sources and report on the findings in a number of formats.

Key Responsibilities

• Maintain security monitoring through a range of tools within AP+ such as Qualys, Splunk, Darktrace, Crowdstrike, AWS, Microsoft and others to proactively monitor the security of the environments.
• Being able to analyse, interpret and utilise data to add value to the security function in being proactive on what/why/how trends occur, and present the findings for the head of security to report to the business leaders. 
• Utilising a wide range of tools and work with the security team to automate a range of reports to provide trending and business risk analysis. 
• Understand and keep up to date with the latest news or updates on cyber security and feed that information into the reporting. 
• Work within the security team to promote cyber awareness across the business.

Key Challenges

• Absorb data and produce meaningful and business digestible reports.
• Key scripting or programming knowledge to perform data analysis.
• Strong communications skills particularly in report writing.
• Understand a large data set and derive actionable information from it 
• Gathering and utilising data from numerous tools 
• Upskill in programming languages, ideally Python to automate large workloads. 
• Strong excel, powerpoint skills to present data to a business audience. 
• PowerBI or other data analytic tool skills ideal

• Relevant certifications or equivalent experience in information technology, computer science or a related discipline.
• At least 2-3 year’s experience in an IT role working with technologies.
• Strong data analysis and cyber security knowledge.
• Python or similar data programming , strong excel skills for data management, strong PowerBI or other data analysis tools.
• Strong MS office skills beyond basic usage.
• Strong verbal and written ability.
• Exceptional report writing skills.
• Strong analytical skills and problem solving ability.

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

*AP+ are not working with Recruitment Agencies for this role.

 

 

Company This business is a fast-growing national Access Control and Security Systems Integrator. They have seen significant growth year on year over the past 30 years to now be known as one of the most respected companies on the market. Head office located in Hallam in Melbourne's South-East Suburbs, this role offers a guaranteed career path for all staff with career ambition. Position The position of Senior Security Technician is now available. In this role, you will carry out the below: Leading a team of Technicians Installing and commissioning a wide range of security products and systems (CCTV, Alarm/Security Systems, Intercoms, Access Control, and Video Analytics) Client handover of projects Maintaining and updating technical documentation Liaising with key customers on technical and service matters Onsite quality control Benefits Up to $100k-$120k salary based on experience Fully maintained company vehicle with fuel card Mobile phone allowance and company laptop provided Vibrant work culture with a friendly and motivated team Hallam office location Candidate To be considered for the position all candidates must have the below experience and skills: Previous experience as a Security Technician Current VIC Security Licence (Installer & Advisor) Open Registration Cabling Licence Valid Drivers Licence Current WHS White Card Please note, this role is based in Hallam, Melbourne, VIC. If you have the above criteria apply below, or phone Guy on (07) 3172 2074 for more Information. You can also join our Facebook page to be kept updated with all other opportunities currently available. http://www.facebook.com/pages/ROC-Consulting-Group/229597947063513 or visit our website at www.rocconsulting.com.au

Click here to view more detail / apply for Senior Security Technician

Designation / Job title: ICT Security Specialist - 262112 \ Security Analyst

Number of Positions : 10

Primary or Mandatory skills:-
1. Sailpoint
2. Java

Good to have skills:-

1. Oracle
2. Ping
3. Azure

Detailed Job description:-

• Implementation of IAM security systems, including Sailpoint, Microsoft AD/Azure AD as related to IAM, MFA, Conditional Access and SSO etc. whether on-prem or in the cloud.
• Collaborate with existing and future managed service provider relationships and resources in the IAM/SAP security space.
• Build, test and rollout of enterprise Identity and Access Management solutions in association with internal and external resources.
• Ability to document use cases and work with agile teams to document user case studies.
• Provide technical Engineering and vision for customers’ application platforms.
• Ability to support evaluations of vendors solutions.
• Collaborate cross-functionally with other technology teams and security organizations.
• Participate in the definition of an enterprise IAM Engineering strategy, with a roadmap of key deliverables and timelines, and deliver consistently.
• Maintain up-to-date knowledge by researching new technologies and software products, participating in educational opportunities and conferences, and reading professional publications.
• Foundational knowledge of Identity Management technologies such as NetIQ, PingID, CA, Okta, AzureAD, SailPoint, RSA etc.

Control Risks has an opportunity available for an experienced Security Operations Manager to work on-site with our client, a large Sydney-based institution, on an interim basis for 3 months beginning in January 2024. There is some potential for this role to extend further.

The Security Operations Manager will have a broad remit with responsbility for managing the day-to-day security operations, including incident response, crime prevention, operations centre management, risk assessments, operational plans for events, parking and traffic management, security advice and briefings, contractor management, safety and compliance, reporting and stakeholder engagement.

The Security Operations Manager reports to the Senior Manager, Security Operations and has four direct reports.

Specific accountabilities for this role include:

• Support the Senior Manager, Security Operations in managing the contracted guarding services
• Oversee the Security Operations Centre, Concierge and Security Office functions to ensure compliance with protocols and procedures and that supporting systems are functioning as required.
• Respond to security and emergency related incidents as required to coordinate and provide specialist security advice on response strategies.
• Develop regular exercises in conjunction with the Emergency Management Team.
• Develop strong stakeholder relationships with key stakeholders that security work with on an ongoing basis.
• Develop and delivery of security and safety briefings during orientation weeks and as required thereafter.
• Ensure incidents are thoroughly investigated and reports are distributed in a timely manner to relevant stakeholders.
• Undertake risk assessments, develop operational plans, and attend planning meetings to support events, VIP visits, and scheduled activities that may impact operations.

• Relevant tertiary qualification and substantial experience managing security operations, ideally in a large complex organisation or an equivalent level of knowledge gained through any combination of education, training and experience.
• Must hold a 1A/2A NSW Security Licence.
• Excellent written and verbal communication skills, with high level of attention to detail for deliverables produced (includes strong report writing, documentation skills and ability to present effectively to a range of stakeholders).
• Proven ability to work under pressure with a high level of organisational skills to manage changing priorities and meeting deadlines.
• Be available to commence employment in early January 2024 and commit through to March 2024.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Sanofi invites you to take the reins as our Country Security Manager in upholding the highest standards of security by protecting Sanofi's people, assets, and reputation, from cyber threats and security breaches while navigating the complexities of Crisis Management.Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Sanofi, Empowering Life.About the jobYou will report directly to the Country Lead, where you will be a key player and strategic decision maker in ensuring the safety and security of Sanofi's operations in our country.Main responsibilities:As the Country Security Manager of Sanofi, you will play a pivotal role in managing and enhancing the security infrastructure that protects our most valuable assets with further responsibilities such as:Act as a local Cyber and data officer correspondent, collaborating with the Global Cyber team and roll out cyber awareness sessions.Oversee various security functions, including physical security, information protection, event security, travel security, supply chain security, and product security.Conduct market intelligence exercises and counterfeit investigations, maintaining monthly security reports, emergency plans, and security manuals.Develop and implement security procedures and policies aligned with global corporate standards.Conduct risk assessments and audits for hotels, transport service providers, manufacturing sites and facilities regularly.Act as the central point of contact for all security-related matters for the ANZ affiliate.Ensure safety and security of employees, collaborating to implement security measures systems and procedures required for safety and security of employees.Monitor and mitigate ongoing and emerging security threats, providing expert advice.Implement supply chain security programs, incident response plans and crisis management plans whilst supporting the Emergency Response TeamFoster relationships with law enforcement, government agencies, local French embassy and private security providers.Become the point of contact for security support required by all international and domestic travellers, including International Assignees in the country.Provide guidance to security correspondents on security procedures and security measures related to physical security design, guarding services, technical security,  and crisis response.About youExperience:A strong background in security management.Sound knowledge of information security risk management, cybersecurity technologies.Certified Protection Professional (CPP) and Certified Fraud Examiner certifications desirableProficiency in security tools and systems.Experience in Crisis Management within a corporate environment.Proven track record in corporate security, crisis management, or related fields.A self-motivator with the ability to achieve goals under minimal supervision.Leadership Skills:Demonstrated ability to lead and inspire a team to achieve security goals.Strong leadership, interpersonal, and communication skills.Effective communication skills to collaborate across diverse teams.Global Outlook:Ability to work in a multicultural, international/global business environment.Proactive…

Click here to view more detail / apply for Country Security Manager

Sanofi invites you to take the reins as our Country Security Manager in upholding the highest standards of security by protecting Sanofi's people, assets, and reputation, from cyber threats and Read More...

Click here to view more detail / apply for Country Security Manager

Sanofi invites you to take the reins as our Country Security Manager in upholding the highest standards of security by protecting Sanofi's people, assets, and reputation, from cyber threats and security breaches while navigating the complexities of Crisis Management. Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Sanofi, Empowering Life. About the job You will report directly to the Country Lead, where you will be a key player and strategic decision maker in ensuring the safety and security of Sanofi's operations in our country. Main responsibilities: As the Country Security Manager of Sanofi, you will play a pivotal role in managing and enhancing the security infrastructure that protects our most valuable assets with further responsibilities such as: Act as a local Cyber and data officer correspondent, collaborating with the Global Cyber team and roll out cyber awareness sessions. Oversee various security functions, including physical security, information protection, event security, travel security, supply chain security, and product security. Conduct market intelligence exercises and counterfeit investigations, maintaining monthly security reports, emergency plans, and security manuals. Develop and implement security procedures and policies aligned with global corporate standards. Conduct risk assessments and audits for hotels, transport service providers, manufacturing sites and facilities regularly. Act as the central point of contact for all security-related matters for the ANZ affiliate. Ensure safety and security of employees, collaborating to implement security measures systems and procedures required for safety and security of employees. Monitor and mitigate ongoing and emerging security threats, providing expert advice. Implement supply chain security programs, incident response plans and crisis management plans whilst supporting the Emergency Response Team Foster relationships with law enforcement, government agencies, local French embassy and private security providers. Become the point of contact for security support required by all international and domestic travellers, including International Assignees in the country. Provide guidance to security correspondents on security procedures and security measures related to physical security design, guarding services, technical security,  and crisis response. About you Experience: A strong background in security management. Sound knowledge of information security risk management, cybersecurity technologies. Certified Protection Professional (CPP) and Certified Fraud Examiner certifications desirable Proficiency in security tools and systems. Experience in Crisis Management within a corporate environment. Proven track record in corporate security, crisis management, or related fields. A self-motivator with the ability to achieve goals under minimal supervision. Leadership Skills: Demonstrated ability to lead and inspire a team to achieve security goals. Strong leadership, interpersonal, and communication skills. Effective communication skills to collaborate across diverse teams. Global Outlook: Ability to work in a multicultural, international/global business environment. Proactive and adaptable, ready to address challenges head-on. Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com ! Interested? In return to your commitment and dedication, we offer great employee benefits and a great team and company culture. We also provide professional development for those that are looking to grow with us here at Sanofi.  Ready to embark on a journey where your expertise shapes the security future of Sanofi? Click Apply. For more information about this role, please reach out to Stuart Gates. APPLICATION CLOSE DATE: 08/01/2024 We look forward to receiving your application. To learn more about what makes us a Global & Australian Top Employer, visit our careers page; https://www.sanofi.com.au/en/careers   LinkedIn:  https://www.linkedin.com/company/sanofi #LI-ANZ At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. Click here to view more detail / apply for Country Security Manager

At Professional Collections Services, we specialise in commercial debt recovery working with clients of all sizes. The business was established in 1996 from the desire to provide alternative solutions to traditional collection practices. From humble beginnings in a small office in St Lucia, Professional Collection Services has grown to incorporate all facets of the debt recovery process with representation across the country.

Position Available
At Professional Collection Services, we have established ourselves as one of the most well-known recovery agencies amongst the corporate, insolvency, and commercial sectors, providing services in collections, litigation, and credit management. To meet the demands of our services, Professional Collections Services is looking for a full time skilled legal researcher to join our dynamic and hard-working team.

Key Responsibilities
Under the supervision of our legal partner, your responsibilities will include:
• Researching, drafting and assisting with a wide range of legal documents
• Review, organise and maintain legal documents
• Analysing research documents
• Compiling research notes
• Building report and liaising with clients
• Reviewing and interpreting contracts and legislation
• Reviewing files to achieve effective and timely outcomes
• Some administrative tasks

Qualification Required
• Bachelor’s Degree in law; or
• 2 years of relevant experience

Salary Expectations
$70,000.00 Per Annum + Super

About Us

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

The Role:

We are currently seeking a motivated Senior Security Architect to join our high performing cyber security practice. You will have experience with discussing, scoping, proposing, selling and delivering a range of projects for a range of clients from various industry verticals and will be a proficient Security Architect with expert knowledge of systems and/or networks and architectural frameworks and approaches. You will also ideally possess an IRAP Assessor certification.

Responsibilities

• Assist in a Pre-sales capacity, demonstrating solutions and guiding customers through their requirement for security solutions
• Deliver security projects including initial client workshops to understand technical specifications and the creation of project deliverables such as High-Level Designs, Detailed-Level Designs, Implementation & Test Plans and As-Built Documents
• Conduct technical workshops, GRC audits and presentations to deliver to a technical audience
• Consult across a variety of security disciplines including infrastructure security, security solution design, risk management and web & application security

• 5+ years' experience as a Security Architect with expert knowledge in the areas of security architecture & security infrastructure
• Ability to review new and existing Information Technology projects for information security compliance by developing, documenting, and communicating adherence to architecture, blueprints, components, standards, and strategies
• Consult across a wide variety of information security disciplines including infrastructure security, security solution design, risk management, web, and application security
• Strong technical writing and risk assessment experience
• Problem-solving, critical thinking and time management abilities
• Working knowledge of international security and risk-related standards or frameworks such as SABSA, CISSP, ASD8, NIST, ISO-27000 series, PCI and GDPR
• A certified IRAP Assessor or pursuing the IRAP Assessor certification
• Design experience for SWG, CASB, PAM, VM and other security controls is highly desired
• Outstanding written and communication skills including experience with an executive audience

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Free breakfast, drinks and monthly lunches

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the Read More...

Click here to view more detail / apply for Information Systems Security Manager

“Every new client is an opportunity to make legal help more accessible.”

• We are looking for target driven, self-motivated with a professional mindset and has a passion for selling to join our Sales Team!
• Work for a Culture that values its Employees
• Full-time, hybrid and willing to travel

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE SALES TEAM
Our vision is to be the world’s most valued LegalTech company and our Sales Team are the influential movers and shakers driving our value skywards with every new client.

Reporting to the Sales Director, your role is responsible for identifying and qualifying new prospects who have a need for LEAP’s services, building and nurturing relationships with prospects. The ideal candidate should be ambitious towards their goals, a hunter that loves to win and hit targets, and have a genuine interest in sales with an appetite to carve out a sales career.

WHAT YOU’LL DO

• Identify and qualify new prospects
• Build and nurture relationships with prospects
• Maintain a solid pipeline of prospects
• Convert prospects into demonstration bookings
• Master and confidently demonstrate the benefits of LEAP to opportunities either in person or online (3+ user target market only)
• Ensure all communication with opportunities is effective and moves to a close
• Negotiate to a win / win outcome with prospects
• Master the LEAP demonstration script
• Respond quickly to sales enquiries by phone or email
• Monitor and report on activities and KPIs using Salesforce
• Attend sales conferences and events
• Attend conferences, roadshows, exhibitions and events, networking with existing clients and prospective clients

WHAT YOU’LL BRING

• A proven record and demonstrated passion for solution selling, preferably within a professional service or B2B environment.
• Demonstrated ability to self-generate leads, including prospecting, cold calling, converting leads into demonstration bookings and closing deals
• Ability to build strong relationships with teams and clients through confidence and trust
• Demonstrated commitment to customer service and continuous improvement
• Experience using Salesforce or similar CRM (desired, but not essential)
• Legal industry experience (desired, but not essential

WHAT YOU NEED TO BE REALLY GOOD AT

• Expanding and advancing opportunities – engaging with customers to explore their situations and needs; probing underlying issues that suggest broader solutions; maximizing the productiveness of interactions by monitoring and building on customers’ cues; articulating and promoting a path forward
• Sales negotiation – effectively exploring alternatives and positions to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment
• Managing work (includes time management) – setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
• Continuous learning – actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
• Sales disposition – demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavioral styles that facilitate adaptation to the demands of the sales role

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

LIFE at LEAP
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

More you should know

Discover the human side of cutting edge LegalTech.

ABOUT LEAP

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

If you are interested in being part of LEAP’s success and to expand your career horizon, send your resume and a short summary of which role is of interest from the list below and why to Ann Arrabaca, HR Talent Acquisition Specialist at [email protected]

Alternatively, you can Apply for this job below, with your resume and a short summary of which role is of interest.

Opportunities available in:

• HelpDesk
• Implementations
• Sales
• Finance
• Practice Advisory
• Companion Sales and Product
  
  

As this is a permanent role it will only be open to candidates with Australian/New Zealand Permanent residency or Citizenship.

Send your EOI today!

“Everyday they’re helping people, and I get to make sure nothing stands in their way.”

• Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable?
• Work for a culture that values its Employees
• Fulltime, hybrid

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE TEAM
Help is at the heart of everything we do at LEAP and no one knows that better than the friendly faces and voices of our invaluable Client Support Team.

Reporting to the Helpdesk Manager, you will build your product knowledge by resolving product, software and related environmental issues as reported by our clients in a high-volume, transactional environment.

Our entire team are passionate, driven, customer focused consultants that strive to provide world class services to our clients, who thrive on improving the customer experience as well as driving internal efficiencies

WHAT YOU’LL DO

• Provide excellent customer service whilst resolving LEAP product queries in an accurate and timely manner
• Answer general client software and hardware queries
• Action inbound and outbound calls as assigned to achieve daily KPIs
• Troubleshoot, diagnose and resolve application issues
• Capture notes using standard notes template in CRM, including recording detailed information for all calls requiring further escalation
• Maintain LEAP software knowledge against the capability matrix

WHAT YOU’LL BRING

• Qualifications (or progressing towards qualifications) in accounting or law
• A proven record and passion for providing excellent customer service (preferably within a professional services environment)
• Proven ability to manage high-volume, transactional calls
• Competent in MS Office
• Proven ability to problem-solve
• Demonstrated ability to learn new skills
• Experience within a help desk or call centre environment (desired, but not essential)

WHAT YOU NEED TO BE REALLY GOOD AT

• Applied learning – assimilating and applying new job-related information in a timely manner
• Communication – clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
• Managing work (includes time management) – effectively managing one’s time and resources to ensure that work is completed efficiently
• Building customer loyalty – effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
• Technical / professional knowledge and skills – having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise

As this is a permanent role it will only be open to candidates with Australian Permanent residency or Citizenship.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE at LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

Discover the human side of cutting edge LegalTech.

“Every new client is an opportunity to make legal help more accessible.”

• We are looking for target driven, self-motivated with a professional mindset and has a passion for selling to join our Sales Team!
• Work for a Culture that values its Employees
• Full-time, hybrid and willing to travel

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE SALES TEAM
Our vision is to be the world’s most valued LegalTech company and our Sales Team are the influential movers and shakers driving our value skywards with every new client.

Reporting to the Sales Director, your role is responsible for identifying and qualifying new prospects who have a need for LEAP’s services, building and nurturing relationships with prospects. The ideal candidate should be ambitious towards their goals, a hunter that loves to win and hit targets, and have a genuine interest in sales with an appetite to carve out a sales career.

WHAT YOU’LL DO

• Identify and qualify new prospects
• Build and nurture relationships with prospects
• Maintain a solid pipeline of prospects
• Convert prospects into demonstration bookings
• Master and confidently demonstrate the benefits of LEAP to opportunities either in person or online (3+ user target market only)
• Ensure all communication with opportunities is effective and moves to a close
• Negotiate to a win / win outcome with prospects
• Master the LEAP demonstration script
• Respond quickly to sales enquiries by phone or email
• Monitor and report on activities and KPIs using Salesforce
• Attend sales conferences and events
• Attend conferences, roadshows, exhibitions and events, networking with existing clients and prospective clients

WHAT YOU’LL BRING

• A proven record and demonstrated passion for solution selling, preferably within a professional service or B2B environment.
• Demonstrated ability to self-generate leads, including prospecting, cold calling, converting leads into demonstration bookings and closing deals
• Ability to build strong relationships with teams and clients through confidence and trust
• Demonstrated commitment to customer service and continuous improvement
• Experience using Salesforce or similar CRM (desired, but not essential)
• Legal industry experience (desired, but not essential)

WHAT YOU NEED TO BE REALLY GOOD AT

• Expanding and advancing opportunities – engaging with customers to explore their situations and needs; probing underlying issues that suggest broader solutions; maximizing the productiveness of interactions by monitoring and building on customers’ cues; articulating and promoting a path forward
• Sales negotiation – effectively exploring alternatives and positions to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment
• Managing work (includes time management) – setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
• Continuous learning – actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
• Sales disposition – demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavioral styles that facilitate adaptation to the demands of the sales role

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

LIFE at LEAP
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

More you should know
Discover the human side of cutting edge LegalTech.

A unique opportunity to grow with AU/NZ’s most dynamic PR/social media agency

• Exciting opportunity for a Public Relations/Social graduate or similar
• Unique learnings and exposure to the inner workings of Thrive
• Provide PR assistant, social media and event management support to the agency
• Support the CEO with PA work and special agency projects
• Choose your own future pathway into a full time career into PR, social or content

Do you love being a part of a team, being the ultimate host, whipping teams into shape and making sure events work like clockwork? Thirsty to learn from the best in PR/social media and kick-start your career in comms with ambitious colleagues?

If you are a recent PR/social media graduate or junior administrative assistant seeking a new challenge, then this role is for you!

Thrive Sydney is seeking its new PR Office Coordinator / PA to the CEO following the recent promotion of this role into a full-time client account position. This is an exciting opportunity to join the operations team at Thrive and be central to the success of our HQ and Sydney team.

This is a dynamic role with direct exposure to the Executive Leadership representative overseeing operations and the CEO in a fast-paced environment that values passion, accountability, curiosity, collaboration and integrity every day at Thrive. Our agency culture is one where your happiness and well-being is front and centre and where you are limited by nothing.

A Unique Role with three dimensions:

Office Coordinator

• Set up, pack up, hosting and more - this role takes care of the office and the team
• Lights on, music on, visitors in the boardroom, couriers at the door, catering and coffees needed - you keep the daily workflow moving and the vibe happening
• Travel, accommodation, restaurant bookings and more - keep up to date with where to eat and where to book teams and clients
• Wrangle the team to deliver Thrive social events like Thrive O’Clock on Thursdays - our weekly social catch up
• You can manage the admin budget and support with office end-of-month reconciliations
• Suppliers are your besties - you can coordinate external teams to get jobs done
• Help deliver the weekly Thrive All-Agency WIP providing support to the National Admin Manager
• You’re the ultimate wrangler and doer collaborating closely with the Property Manager on maintenance and the National Operations Manager on all operations deliverables
• Monday to Thursday in office ~ Fridays work from home

Thrive PR & Event Support

• Learn and support with content ideas and production for Thrive’s social media channels
• Provide quarterly event support for Thrive’s Decades Ahead and other events at HQ including guest list management, hosting and event coordination such as catering and bump in/out

Personal Assistant support to CEO

• Support to manage bookings and diary - weekly meetings with the CEO to confirm the week ahead
• Be the internal go-to person for CEO diary access
• Support with special requests related to travel, client gifting and hospitality
• NB / CEO’s marketing, internal comms and some business requirements are managed by the Marketing/Comms team

What you’ll love about Thrive

• Accelerated career progression - this role is a genuine pathway to highly competitive full time PR/Social media employment at Thrive (typically 12-18mths in this role)
• Early Friday finishes…clock off by 4pm most Fridays
• Comprehensive Learning & Development program and opportunity to participate in Academy programs including Tech Academy and PR/social media courses
• Weekly socials in office and quarterly social dinners and other team events
• Commitment to wellbeing including an additional Wellness Day as extra annual leave every year, 24/7 counselling support if needed, progressive policies including commitments to Domestic Violence support and external courses such as The Resilience Project

About You

• Recent graduate or certificate in PR/social media ~ we will also consider hungry-to-learn school leavers
• Superpower organisational and time management skills
• Multitasker with initiative and strong attention to detail
• Budget and admin nous
• Tech smart - proficient with Google Docs, Word, Excel, Powerpoint and Outlook
• Well presented and articulate
• Excellent customer service and problem solving skills

More about Thrive

Thrive is a powerhouse independent, Australian owned public relations agency. We exist to help our people, partners and the community grow vigorously, flourish and be successful. Founded by Managing Director Leilani Abels in 2000, Thrive's 85+ person team is made up of in-house media, creative and digital specialists across Melbourne, Sydney, Brisbane, the Gold Coast and Auckland. We deliver strategic communications services for leading global and local brands including LEGO, ANZ Group, Cisco, ASUS, Tinder and AfterPay NZ.

 

PR Agency of the Year | Mumbrella Awards 2022 & B&T Awards 2022

 Visit us here for more information - www.thrivepr.com.au.

Only Australian citizens or permanent residents of Australia should apply.

All contact with Thrive will be treated confidentially. Only shortlisted candidates will be contacted.

For more than 35 years ESL Lock Professionals has been one of the leading providers of lock, safe and security services in southeast Queensland.

With a fleet of service vehicles we look after clients in Brisbane, Ipswich and the northern Gold Coast every day.

We currently have a vacancy for a Senior Locksmith in our service department. The person we are looking for is a trade qualified locksmith with a solid background in dealing with commercial and contract customers who can deliver quality workmanship and superior customer service.

Ideally you will have previously worked previously in a busy mobile service environment and be used to traveling varying distances to numerous sites every day.

In addition to a fully equipped service vehicle with GPS navigation, all uniforms, a mobile phone and a weekly Equipment Allowance will be provided.

A current manual Drivers License and Class 2 Queensland Security License (Security Advisor and Security Equipment Installer) are essential requirements of the role.

$70,000 per year. Plus Super


Applications and enquiries to:

[email protected]

Job Description
Migration Services t/a Pacific Center is looking for a full time Project administrator to join our team in Manly NSW. You must be able to communicate fluently in English and Portuguese and has basic knowledge of Spanish and/or Polish language.
To be considered for this role, the candidate must be able to work well independently or in a team in a fast-paced environment.
Position tasks:
• Develop and review projects related to the organisation programs
• Negotiate various contract with service providers
• Respond to inquiries
• Resolve problems concerning services provided and persons affected
• Responsible for time-wise delivery of projects of the organisation
• Manage paperwork associated with programs and services provided
• Work with business professionals, the owners and other third parties
• Ensure that project and the organisation goals are met within timeframes
• Advise senior management on matters requiring attention and is responsible for implementation of business decisions
• Oversee work of contractors and reports on variations to work orders
• Prepare and review reports concerning the organisation's activities
• Collect and analyses data associated with projects undertaken, and reports on the outcomes
• Arrange new office accommodation
• Assisting with various administration tasks associated with keeping accurate records and documentation
• Collaborates with Registered Migration Agents
Mandatory Requirements:
• Experience in business development and project management
• Experience from international education industry
• Must have proven knowledge of the Australian, Canadian and USA educational systems
• Sound knowledge of and experience in the Australian education sector
• IT literate in word and excel processing, knowledge of databases and social media applications
• Excellent written and verbal communication skills, including interpersonal skills
• Team building skills
• Fluency in written and spoken Portuguese and English
• Qualification in project management, leadership and managemt or similar
• Minimum of 3+ years work experience in a similar role
Only successful candidates will be contacted.
Please apply with your resume identifying how you meet the criteria.
Job Types: Full-time, Permanent
Salary: from $75,000.00 per year + Super

Posted: 08/11/2023 Closing Date: 09/12/2023 Job Type: Permanent - Full Time Location: Townsville Queensland Job Category: Trades & Services Full-time, Part-time Read More...

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