About Us:
Entertainment Partners is a global organization that has been a trusted production partner to the entertainment industry for over 45 years, helping clients create and produce great shows, choose the best production location, forecast, manage and track expenses, and pay crew and talent. As a global leader in entertainment payroll, production finance and production management solutions, EP delivers integrated, digital solutions to support every phase of production. EP brings together background casting and digital production technology with the Casting Portal, the leading SaaS-based platform that has transformed the way background actors are found, hired, managed and paid, and the iconic and legendary Central Casting.


Job Summary:
The Studio Payroll Success Manager (SPSM) provides superior external client service by taking personal ownership and accountability for the success of EP’s clients at the production level focused interactions with the production and payroll accountants. The SSM is accountable for educating these key client personas on cases related to show level queries either directly or escalated through studios, the use of EP’s Accounting, Start and Timecard products, associated payroll workflows and access permissions. Will build and manage an EP payroll team dedicated to the processing of the payroll on large studio jobs. Effectively researches the key show personnel to understand their training and onboarding needs. Maintains product familiarity and learns new functionality to ensure all users are proficient/efficient and maximizing the efficiency between production and EP personnel.


Key Duties and Responsibilities:
- Build and manage the capacity of the payroll team to ensure the timely turnaround of weekly production payrolls and to ensure the accuracy of pays and reporting.
- Be prepared to run payrolls together with the team to ensure that deadlines will be met.
- Improve EP’s ability to ensure Production and Payroll Accountants are successful users of our products and users (increase retention through proficiency and adoption of products and services, etc.). Research and review Prod. Acct. history to inform adoption and training plan.
- Perform Needs Assessment leveraging information from sales process, AM knowledge sharing, client interviews and research to gain an in-depth knowledge of users’ key business needs, internal operations and insight to areas of key client value.
- Enhance client relationships through extensive knowledge of the capabilities of each of the key roles
and individuals at the production level
- Engage with client AM team and Accountants to develop and maintain a thorough understanding of the
client's workflow and business process and ensure Accountant success and satisfaction with EP’s
product and services.
- Establish and execute a Production Success Plan that identifies key areas of need and associated solutions. Focusing your and EP business efforts toward clients that are most able to decide or influence their organization toward building and/or maintaining ongoing relationship with EP.
- Provide superior in-depth application support for all current and future EP Products related to key personas (primarily Production and Payroll accountants)
- Collaborate with clients, guiding them through software program issues and providing navigation
assistance for any area of the company
- Provide Onsite support that includes potential travel outside of state.
- Review show payroll setup before released to client to ensure set-up success and accuracy
- Educate on product releases
- Track and remediate SLAs missed
- Delivery of product feedback back to product teams
- Track all client interactions and correspondence in Salesforce (i.e. meetings, calls, trainings, requests), provide reporting such as Call Logs and other client reports
- Proactively monitor and manage client satisfaction and service delivery by anticipating potential service problems, respond as needed after TSAT, CSAT and NPS responses are received, reviewing Support cases and show health
- Escalate production issues as needed, ensuring that all involved parties are informed of an issue’s current status/resolution
- Attend as needed account team meetings designed to review the "state of the client" and provide updates as needed as to the status of production-specific adoption efforts and open cases
- Assist leadership in creating and delivering operational plans based on best practices and process efficiencies
- Perform post-show analysis including review of Production Accountants who fail to continue with EP’s products. Create Develop outreach plan.
- Contribute to team’s growth and development, by serving as a mentor and support resource to others on the team in support of the client
- Share best practices
- Create Knowledge Base articles and documentation
- Ensure processes are updated as processes evolve
- Support management with various team and department projects
- Maintain market expertise and act as Accountant advocate within EP
- Other duties as assigned


Qualifications:
- Bachelor's Degree preferred or industry/job experience equivalent
- Minimum 10 years prior relevant experience, in client service, account management, or client relationship preferred
- Entertainment industry experience preferred, specifically entertainment Production experience
- Experience working with and training enterprise software solutions such as Cost Accounting, Budgeting, Scheduling or a related field
- Knowledge of customer service and account management principles and processes with a particular focus on the Entertainment sector
- A successful track record as a Client Success Management, Enterprise Software Trainer, Senior Support Technician or Account Manager
- Knowledge of general business and management principles including planning, resource allocation, human resources procedures, leadership techniques and operations.
- Ability to demonstrate professional demeanor under various circumstances
- Ability to develop lasting professional relationships with clients
- Creative client focused problem-solving skills with high degree of diplomacy
- Motivated, goal oriented and persistent
- Strong written and verbal communication skills with client facing acumen
- Ability to collaborate and work with team and other departments effectively
- Ability to project plan and operationalize efficiencies
- Ability to influence multiple audiences
- Analytical, decision making, critical thinking
- Technical competence (understand software, hardware, networks, etc.)
- Proficient in Microsoft Word, Excel, Outlook, Salesforce
- In-depth knowledge of the Entertainment industry


Work Conditions:
- Hybrid work
- Must be willing to relocate
- Conditions are normal for an office environment

Goway Travel Pty Ltd seeks an experienced Sales professional to develop our inbound tourism market from French-speaking regions.
This role is based in our Sydney office and remote working within Australia may be considered for the right candidate.

Key responsibilities include but are not limited to:
• The position will be responsible for the development and expansion of the French speaking market through targeted sales and development strategies.
• Analyse key market customers, understand their requirements, challenges and needs and deliver customised solutions.
• Use information gathered through market research to identify key solutions and communicate these strategies to all sales staff.
• Develop a strong set of sales strategies and set targets to maximise business

Skills and Experience:
• Minimum 5 years’ relevant experience
• Proven Sales and Account Management experience including target setting and sales growth
• Experience in Australian and New Zealand inbound tourism, including trade show attendance
• Incentive and/or VIP tourism experience
• Desirable - Fluent French language skills

Cho Cho San is a re-imagining of the Tokyo Izakaya for the Sydney market. We aim to bring the high energy of Tokyo to the heart of Potts Point.

The guest experience is the heart of what we do so we are looking for people who are committed to providing great service and hospitality and the ability to lead people to give the same.

At Cho Cho San we are building a restaurant environment that gives guests a great time delivering quality products that make us a market leader in the industry. We have been awarded a chefs hat every year since opening.

We are looking for an experienced Floor Manager to undertake the following duties:

- Manage the ordering process for food and beverage ingredients
- Participate in regular stock-takes and maintenance of ordering systems
- Provide creative input in our food and beverage program to develop new products and train staff in their execution
- Enforce health and safety standards throughout the venue
- Recruit and select front of house staff members, and ensure appropriate training is delivered
- Provide a superior guest experience by ensuring a high level of guest satisfaction
- Manage the end to end reservation experience from small groups to large scale private events to the highest standard

We will offer:
- Roster flexibility and a focus on work-life balance.
- An open management culture that is based on respect.
- Management training to help you develop and grow into a future industry leader.
- Competitive pay

Requirements:
- A Diploma in Hospitality or at least 3 years in management/ supervising roles in Hospitality
- Has great knowledge and a deep passion for our industry.
- Experience in planning and organising special events and occasions
- Experience in hatted restaurants environment preferred but not essential

Salary: $70,000 - $80,000 per annum plus 11 % super

ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 45,500 professionals, present in more Read More...

Click here to view more detail / apply for Environmental Manager

Employer: CITY EXTRA PTY LTD
Job Title: Restaurant Manager
Job Type: Full-time
Location: Circular Quay, Sydney
Salary: $70,000 per year


CITY EXTRA PTY LTD is looking for an ideal candidate will have experience in a fast-paced hospitality environment to work as a Restaurant Manager full-time and must be able to work well independently as well as within a team.

Responsibilities include:
• Oversee day-to-day restaurant operations – plan daily and seasonal menus in consultation with chefs and cooks and ensure high standard of service and professionalism is met
• Leadership and Development of team – supervision of team members, responsible for executing plans for frontline staff development and training in line with restaurants standards
• Organising Events – planning event menus, accordingly, overseeing the running of events
• Maintaining critical standards of product quality, daily food safety and sanitation minimums
• A front of house guru that can deliver awesome service and take our guests through a casual and fun dining experience
• Maximise revenue opportunities and maintain cost control

Essential Skills and Requirements to be successful in this role:

• Experience in similar role directing large numbers of staff is required
• A strong guest focus with excellent communication and customer service skills
• Energetic and driven, able to motivate and lead a team to achieve desired outcome
• Able to see ‘bigger picture’ whilst attending day to day needs to the restaurant
• Have a strong sense of urgency to get things done quickly and works well under pressure
• Positive, happy, and smiling – able to build on the great workplace culture.
• Formal qualification in hospitality will be an added advantage
• Must be able to work shift work in a 24 hour enviroment

About Us HMG Hardchrome is part of the Sime Darby Industrial Network. Our state-of-the-art facility in Brisbane, provides companies with a single source for their heavy engineering requirements. Our success Read More...

Click here to view more detail / apply for Engineering Manager

The Team
Account Managers are critical members of the Client Services department. Client Services serves as an integral team across the organization, working to build and maintain strong, long term client relationships, through seamless Onboarding, Account Management, Product Support, and Managed Services Operations.

The Role
Account managers are responsible for the end-to-end client experience for the book of clients assigned to them. They are the ultimate owners of the client and responsible for their outcomes. They are both client experts and Enfusion experts to champion their client’s success at Enfusion. Account managers will work closely with client onboarding, product support and technology to deliver value-added solutions and a world-class experience for our clients.

What You’ll Do
- Conduct quarterly meetings with clients to obtain feedback on overall satisfaction
- Manage and maintain client profile details in a centralized CRM tool which includes AUM, strategy, assets traded, end-to-end functions utilized, key stakeholders and third-party relationships
- Proactively monitor client health via scorecards and develop remediation plans when necessary
- Ensure clients are successful in meeting their goals with Enfusion and are in a referenceable state
- Conduct training for clients on software and services to ensure best utilization
- Identify upsell opportunities for new account additions and services
- Assist and remediate contract and billing related queries
- Ensure client’s BAU activities are in good order and all commitments and deliverables are being met by maintaining and reviewing daily client dashboards and closely monitoring open issues
- Act as an escalation point and subject matter expert for any client issues ensuring accurate, organized and timely resolution
- Work closely with client onboarding, product support and technology teams to deliver cohesive solutions that follow industry and system best practices
- Provide consultation on workflows and identify potential opportunities to expand relationship

What You’ll Need
- 5+ years of relevant industry experience (preferably at buy-side, sell-side, admin or competitor) or 3+ years of Enfusion platform experience
- Strong understanding of investment management workflows and operations
- Organized, motivated performer; willing to learn technical and operational competencies
- Ability to cultivate and foster strong relationships with key client stakeholders
- Capable of independently managing clients with effective written and verbal communication
- Strong collaboration & team building skillset
- Ability to manage competing priorities and competent in planning systematically
- Strong problem solver with the ability to break down problems to their core issues and develop pragmatic, workable solutions
- Very strong execution and delivery focus – gets things done

Food & Beverage Operation Manager

Title: Food & Beverage Operation Manager
Reports to: Hotel Manager
Business: Tom Price Hotel Motel
Salary: AUD 70,000 – 80,000

Located in Tom Price Western Australia, Tom Price Hotel Motel has a restaurant, a bar and barbecue facilities. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers. We are searching for an energetic and capable Food & Beverage Operation Manager to oversee our busy bar and restaurant.

Summary of Position:
• Plan and Organise Functions and Special Events
• Oversee product quality and operational standards.
• Oversee and coordinate the day to day tasks necessary.
• Manage Staff.
• Knowledge of Company objectives.
• Liaise with other section Managers, and Group coordinators as required.
• Comply with legal and ethical standards.

Major Duties:
• Planning menus by consulting with chefs; estimates food costs and profits; adjusts menus.
• Making sure each guest will receive great dining experience through interactions with guests.
• Motivating and developing team by providing departmental training.
• Being part of hiring and training new joiners as brand standard.
• Scheduling and managing employees, as well as overseeing inventory.
• Resolve customer complaints regarding food quality and service.
• Making sure business complies with health and food safety regulations.
• Ensuring restaurant meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.

Responsibilities:
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Manage and liaise as required to ensure the smooth running of all functions.
• Schedule staff: rosters as required to anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Ensure that all food and products are high quality and prepared and served following set standards- served according to the restaurant’s portioning, cooking, and serving standards.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Fill in where needed to ensure guest service standards and efficient operations.
• Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
• Appropriate pricing and quoting for functions.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Ensure all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Continually strive to improve staff skills and development.
• Be involved in recruitment decisions.
• Develops and execute a monthly marketing plan.
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees and guests.
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs of Tom Price Hotel Motel.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.

Qualifications:
• Degree Level of Qualification or Five Years of on the job work experience.

Main Skills and Experience:
• Excellent communication skills and ability to multi-task.
• Ability to work effectively and efficiently in a team environment.
• Minimum of 3 years of experience
• Experience in similar role.

As the Multi-Hotel Reservations Manager, you will play a pivotal role in overseeing the reservations operations for the two of our hotels:

• Novotel Melbourne South Wharf
• Ibis Melbourne Glen Waverley

Based at Novotel Melbourne South Wharf, you will be responsible for managing a team of reservation specialists, optimizing occupancy rates, and ensuring a seamless booking process for our guests. The ideal candidate will have a strong background in hotel reservations management, exceptional organizational skills, and a passion for delivering exceptional customer service.

What you will be doing:

• Lead and inspire Reservations team to achieve performance targets and provide excellent customer service
• Develop and implement strategies to maximise room occupancy
• Oversee the Opera reservation system, ensuring accurate and up-to-date information
• Foster a guest-centric culture, ensuring that the team provide friendly, efficient and personalised service to guests
• Generate and analyse reservation reports to identify trends, opportunities and areas for improvement
• Conduct training sessions for the team to enhance their skills and keep them informed about latest industry trends and best practice

 We are currently seeking a talented individual to join our North Sydney based Finance team as an Internal Audit Manager. This part-time (4 days) role offers a unique opportunity to contribute to the success of our organisation whilst enjoying a hybrid work arrangement. 

The role 

At GWA, we take pride in fostering a dynamic and inclusive workplace culture that values innovation, collaboration, and excellence. As an ASX listed industry leader, we are committed to maintaining the highest standards of governance, risk management, and internal controls.

Reporting to our Group Chief Financial Officer, as the Internal Audit Manager, you will play a pivotal role in providing assurance and guidance to our Management, Executive Leadership Team (ELT), and Board focusing on risk management, business processes, and controls. With responsibility for reviewing and providing recommendations to improve the GWA control environment (including processes and systems to improve their efficiencies and effectiveness), this position is designed to support GWA across all geographies and business brands.

Key Responsibilities 

Design and Implementation of Audit Plans

You will develop risk-based annual and three-year audit plans, ensuring a balance between financial, compliance, performance, and operational reviews which will incorporate input from key stakeholders, including our ELT, outsourced IA provider, and the GWA Audit & Risk Committee.

Audit Management

You will be responsible for establishing audit objectives and scopes of work, communicating them to the Internal Audit team and relevant stakeholders, and obtaining approval from the relevant senior GWA stakeholders in order to progress. You will manage internal audit resources, including both internal and outsourced teams, ensuring tasks are appropriately assigned, monitored and completed.

Technology Integration

Utilising data mining and data analytics where applicable to detect fraudulent or unusual transactions in financial statements, you will develop a deep understanding of GWA’s technology systems to identify improvements and audit action points.

Continuous Improvement

We will expect you to keep updated regarding changes in internal audit standards and best practices. In addition, you will conduct interviews with management and staff to identify best practices and align them with business standards, GWA policies, and regulatory requirements.

Reporting and Communication

You will prepare comprehensive reports highlighting control weaknesses, risks, implications, and recommendations for process improvements. You will also discuss your findings with line management and ELT members, gaining commitment to agreed-upon actions.

Budget Management

You will be responsible for overseeing the overall Internal Audit budget, including the component related to our external providers. You will ensure accurate reporting, correct accruals, and preparation of budgets/forecasts as required.

Stakeholder Collaboration

You will liaise closely with our outsourced IA provider, GWA Group Financial Controller, and GWA Group CFO to ensure the timely delivery of the audit plan. You will hold all parties accountable for meeting agreed-upon deliverables in terms of quality, timing, and cost.

Leadership and Team Development

You will lead, coach, and motivate both internal and outsourced audit teams, ensuring high performance, delivery, and engagement whilst fostering a culture of continuous improvement within the team.

 Skills and experience

Our ideal candidate will have aminimum 8 years in an internal/external audit role with experience in planning, coordinating, and executing a global audit function, plus: 

• Proven experience in internal audit management, with a focus on risk management, controls, and IT systems.
• People/team management experience
• You will be highly commercially minded with the ability to apply your knowledge and experience in a practical manner with a focus on positive business outcomes.
• You will have strong stakeholder management skills with the confidence and gravitas to undertake and lead negotiations to achieve the best risk mitigation result for GWA.
• A flexible, solutions focused mindset with the ability to understand and adapt to the shifting and competing priorities of the business, whilst keeping on task and on schedule.
• Experience using data mining and analytics would be beneficial.
• Professional qualifications such as CPA/CA/Internal Audit qualifications and a Business-related degree
• Ability to influence and communicate with all levels and seniorities of stakeholder.
• Understanding of continuous improvement principles.
• Experience using MS Dynamics 365 would be beneficial.

 Candidates who have previous experience working in a Co-Source environment will be highly regarded.

If you are passionate about internal audit, have a keen eye for detail, and thrive in a dynamic culture, we invite you to apply.

 What’s on offer?

Aside from a supportive, collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll also offer you:

• Hybrid working options
• Competitive remuneration and bonus structures
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• Paid parental leave program
• 'Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores
• ‘Bathrooms & More’ program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Option to purchase additional annual leave

As well as other great benefits like discounted health insurance, financial advice, annual flu vaccinations, access to a range of online fitness programs via our Wellbeing Centre...and much more!

What’s it like to work with us?

Culture is key for us, and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other. Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.

Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.

GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.

Our purpose

Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.

As an ASX listed company, at GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.

Join us

Build your career with us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences!  For more information, please contact Emma Mahoney, Talent Acquisition Manager ([email protected])

GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.  We welcome and encourage applications from people of Aboriginal and Torres Strait Islander descent. 

Don't let a perceived lack of experience hold you back – we value passion, potential, and a willingness to learn. Join our team and seize the opportunity to grow and excel in a supportive and dynamic environment!

You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.

Please note that we are not accepting applications from agencies at this time. 

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

To make employment easier and more valuable for everyone, our marketing team needs to truly understand and empathise with both employers and employees. 

Our Senior Insight Manager is like an advisor, coach and mentor to the marketing team. They are constantly feeding relevant information and helping us learn every day.

To really be heard, our PR and editorial program needs to be backed by a solid understanding of our customers. We currently do this by looking at the behavior of our users, and regularly surveying our audiences to dig deeper into any areas of interest.
The team will have access to live reporting that will show the impact their content is having on media coverage, leads, opportunities and ARR. They will be expected to have a solid understanding of campaign effectiveness and we will celebrate ARR, not quantity of content.

Responsibilities

• Develop a world class research and insights function for Employment Hero.
• Build a solid understanding of Small Business Owners, HR and Payroll Professionals across all of our international markets.
• Provide regular, rich quantitative and qualitative insights to drive our editorial and PR program and provide advice and support to other areas of the business such as the product, sales and customer experience teams.
• Build relationships and processes with our internal subject matter experts and the wider business.
• Lead a growing team of insights professionals and data scientists (currently one direct report but more to come).

Requirements

• The ideal candidate will be customer-obsessed, detail-oriented and comfortable working with a wide range of teams across a remote-first organisation.
• Proven agency or client-side qualitative and quantitative market research and insights experience (minimum 7 years) in a fast-paced environment.
• Excellent written and verbal communication skills.
• High level of proficiency in data analysis and reporting.
• Willingness to take ownership.
• Motivated self-starter and ability to work in a fast-paced environment.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 
We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded; Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024
  

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

When you apply for this role, anticipate hearing from us within 72 hours. At Employment Hero, we ensure that every applicant receives a timely response, whether it's an invitation to the first-round interview with our Talent Acquisition Specialist or a notification that your application, while valued, wasn't successful this time. Your time and effort matter to us, and we're committed to keeping you informed throughout the process.

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

• ASX 300 listed financial services organisation
• Flexible & hybrid working arrangements
• St Leonards, Sydney location

Do you want to:

• work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?
• understand the strategic direction of your organisation and how your effort contributes to success?
• work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?
• work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?
• be recognised and rewarded for your performance?
• work for an organisation where ‘C-A-R-E’ are their values?
• have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?
• If so, then FleetPartners Group might be the place for you.
• FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

• To play a major role in the success of the business by ensuring that growth opportunities are maximised. Build customer relationships into a true partnership arrangement by using a consultative and strategic approach to align our value proposition to the customers’ business goals. Always, with integrity and consideration to the business risk policy and profitability.

What you’ll be doing:

• To achieve company sales targets by servicing existing accounts, recognising new opportunities and ensuring pre-eminence of the company’s brand and value proposition in the marketplace.
• Ensure that management is kept up-to-date with the latest market trends and developments through Voice of Customer and competitor analysis.
• The Account Manager is expected to maintain a regular visitation program with their customer base with appropriate levels of focus on building multi-level relationships in conjunction with the Relationship Manager and Senior Managers.
• A willingness to allow other internal stakeholders into the relationship. Actively seeks out and draws in colleagues who may, on an ad-hoc basis, help add value to the relationship.
• Ensure solutions meet the required objectives of the customer.
• Ensure strategic reviews/quarterly business reviews are delivered on the agreed timeline with recommendations to drive cost out and/or improve the operation of the customer’s fleet.
• Ensure all customer deliverables including quote requests and general queries are managed in accordance with customer expectations.
• Continually enhance the customer loyalty.
• Other duties as required.

Essential

• Experience in account management or customer service orientated role. Fleet management and leasing industry experience preferred.
• Proven ability to drive customer focused outcomes

Desired

• Completed tertiary qualifications in a business or related field such as management, sales and marketing, and/ or industry specific qualifications desirable

• 7 additional days of annual leave per year.

• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• an extensive range of other employee benefits.

We are a cafe and restaurant Named Degani located in Hyperdome Shopping center. Now looking for a Full - time Manager

Qualifications & experience
A minimum of 3 years of experience in the food and beverage industry,with at least 1 year in managerial or supervisory role.

Tasks & responsibilities
Managing Staff
Leading, supporting, and managing your team on a day-to-day basis.
Focusing on product quality, customer experience, processes, training, safety, and employee experience.
Handle High Volume coffee orders

barista: 2 years (Preferred)
customer service: 3 years (Preferred)
Management: 1 year (Preferred)

About NRI

Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward - so that you’re always ahead of tomorrow.

We’re that partner for countless businesses. Designing, implementing, and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success - across business, government and beyond.

We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We’re backed by a global reach that makes us a truly game-changing alternative in the digital services space - with local decision-making and authority. And we’re powered not just by technology, but by passionate people who are fearlessly committed to getting it right for our customers.

Transformative digital solutions take the right team, making the right moves at the right time. You’ve found yours with NRI

As the Manager, Events & Partnerships you will build strategic partnerships and deliver unforgettable experiences and events. Reporting to the EGM, Marketing & Communications, this will be a strategic and hands on role that will increase the brand presence in the market.

Key Accountabilities
Planning, coordinating, and executing a variety of events, including client entertainment, B2B networking, industry conferences and not-for-profit engagement.
Developing and nurturing strategic partnerships with key stakeholders, sponsors, and vendors.
Creating and managing event budgets, ensuring cost-effectiveness and high-quality execution.
Collaborating with cross-functional teams to ensure seamless event logistics and successful outcomes, with a focus on sales.
Leading post-event evaluations and reporting to measure the success of events against established goals.
Keeping abreast of marketing and industry trends to bring innovative ideas to the planning and execution of events.
Occasionally representing the company at industry events and networking opportunities.
Plan, coordinate and communicate consolidated external events calendar
Ensure all stakeholders are aware of events purpose, opportunities, business benefits and investment.
Ensure that all events are managed professionally.

Knowledge | Skills | Abilities
Proven experience (10+ years) in event management and sponsorship or partnership development.
Previous experience in sports partnerships is desirable.
Strong organisational and project management skills.
Excellent communication and interpersonal skills.
A creative and strategic mindset with the ability to think outside the box.
Demonstrated ability to work well under pressure and meet tight deadlines.
A proactive attitude with a commitment to delivering exceptional results to all stakeholders.
Ability to lead projects, communicate and gain buy in from various stakeholders.
Experience of negotiating with and influencing decision makers.
Excellent written and verbal communication skills.

Australian Visa Sponsorship: This position is open to candidates who require Australian visa sponsorship. NRI Australia & New Zealand is committed to supporting the successful candidate in obtaining the necessary visa to work in Australia. Please note that sponsorship will be subject to the relevant eligibility criteria.

WHAT’S IN IT FOR YOU?

In exchange for your exceptional technical skills, customer-focused performance & out of the box thinking you’ll be rewarded with a career-changing experience only consulting can provide.

Unwavering focus on professional development
Diverse & challenging project work
Paid certifications
Flexibility to juggle what’s important to you with work
Committed health & well-being plan
Competitive salary packages
Corporate partnerships

DIVERSITY & INCLUSION

We celebrate the diversity of people, and we pride ourselves on ensuring everyone belongs. As an equal-opportunity employer, we want to create opportunities for everyone and will consider all applications without bias.

We value our collaborative culture and work together to support a variety of community organisations and social issues.

Job Description

As the Senior Manager - Food Safety & Compliance you will report directly to the Associate Director - Food Safety & Supplier Management in the Upstream Supply Chain Operations Team and will manage a small compliance team.

You will…

Manage the full supplier audit programme for HelloFresh AU, inclusive of carrying out audits as required.
Ensure that all audits & supplier visits are closed out on time and in full.
Manage the full VACCP Programme for HelloFresh AU.
Manage, in conjunction with the FSQA Category Manager, food safety complaints including responses and follow up activities, including root cause analysis of recurring issues.
Manage the customer complaint process from end to end in conjunction with Customer Care.
Coordinate and execute initiatives related to the ethical trading and other related sustainability policies in conjunction with the Strategic Procurement Team.
Manage the internal process of external supplier non-conformance reporting, carrying out data analysis to ensure trends are identified and followed up.
Manage the preparation of reports for Supplier Relationship Management meetings, in conjunction with the FSQA Compliance Coordinator and FSQA Category Technologists.
Manage compliance reporting for the FSQA function, ensuring reports are prepared on time and issues escalated as necessary.
Provide Key Cover and management support to the AD Food Safety & Supplier management in the day to day management of FSQA Upstream Team.

You have…

A food safety and compliance background, with a relevant degree.
5+ years food industry experience which has included the management of direct reports.
Internal and external auditing experience is key for this role, ideally working in a GFSI certificated environment, and a Lead Auditor Certificate is desirable.
A sound understanding of Quality Management Systems, be familiar with GFSI standard requirements and a good knowledge of FSANZ regulation.
A HACCP qualification is desirable.
Excellent planning, prioritisation and organizational skills to manage multiple priorities.

You are…

Obsessed with food!
An exceptional written and verbal communicator, and are able to tailor your communication style and content to varied stakeholders
Demonstrates energy, enthusiasm, commitment, initiative and a can-do flexible attitude
Embraces change, challenge and working in an autonomous way
Able to travel periodically to carry out supplier audits.
Excellent English skills are required.
Intermediate/Advanced Gsuite and MSsuite skills.
Adept at data manipulation and analytics.

What you’ll get in return…

The chance to have a significant impact on one of the fastest-growing global food technology companies in an exciting growth phase
Company discount - 70% off HelloFresh boxes
Flexible working arrangements
Egoless environment, constant learning with room for personal growth
Free access to Headspace
HelloFresh Academies - monthly internal learning & development
A diverse and vibrant international environment.

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia.

Location: Chippendale Head Office / hybrid working environment

Salary: $100,000 + super

Executive Housekeeping and Accommodation Manager

The opportunity
KBRV Resort Operations Pty Ltd trading as Kingfisher Bay Resort is the island's premiere 4-star eco-resort. We are seeking a permanent full-time Head Housekeeper (Hotel Service Manager) to serve in the role of Executive Housekeeping and Accommodation Manager.
Kingfisher Bay Resort is World Heritage-listed K'gari (Fraser Island's) premiere eco accommodation. Nestled amongst tree-covered dunes, along the calm waters of the Great Sandy Strait, it is the perfect base for exploration. Employees and guests may discover the island's native surrounds with endless beaches, pristine freshwater lakes, lush rainforests and a spectacular range of wildlife. This 152-room resort features 4 outdoor pools, 3 restaurants, 5 bars and a variety of nature-based activities, walks and 4WD explorer tours.
We currently have a vacancy for the position of Executive Housekeeping and Accommodation Manager. The salary level on offer for the position is $95,000.00 per annum plus superannuation.

Role requirements
• Minimum three years’ Australian work experience as Hotel Service Manager;
• Experience working in a hotel/resort;
• AQF Associate Degree, Advanced Diploma or Diploma or at least three years of relevant experience;
• Strong understanding of workplace health and safety;
• The right to live and work in Australia

About us
SeaLink Marine & Tourism is a world-class and Australian-owned operator, part of Kelsian Group Limited - an ASX200-listed international transport and tourism service provider in Australia, Singapore and London. Our resorts, ferries and tour operations connect travellers to experience the best of World Heritage-listed K'gari (Fraser Island). We believe travel is about connecting people, sharing experiences and creating brilliant memories.

Mirvac-s people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. Two Read More...

Click here to view more detail / apply for Group HSE Manager, People

Executive Housekeeping and Accommodation Manager

The opportunity
KBRV Resort Operations Pty Ltd trading as Kingfisher Bay Resort is the island's premiere 4-star eco-resort. We are seeking a permanent full-time Head Housekeeper (Hotel Service Manager) to serve in the role of Executive Housekeeping and Accommodation Manager.
Kingfisher Bay Resort is World Heritage-listed K'gari (Fraser Island's) premiere eco accommodation. Nestled amongst tree-covered dunes, along the calm waters of the Great Sandy Strait, it is the perfect base for exploration. Employees and guests may discover the island's native surrounds with endless beaches, pristine freshwater lakes, lush rainforests and a spectacular range of wildlife. This 152-room resort features 4 outdoor pools, 3 restaurants, 5 bars and a variety of nature-based activities, walks and 4WD explorer tours.

We currently have a vacancy for the position of Executive Housekeeping and Accommodation Manager. The salary level on offer for the position is $95,000.00 per annum plus superannuation.

Role requirements
• Minimum three years’ Australian work experience as Hotel Service Manager;
• Experience working in a hotel/resort;
• AQF Associate Degree, Advanced Diploma or Diploma or at least three years of relevant experience;
• Strong understanding of workplace health and safety;
• The right to live and work in Australia

About us
SeaLink Marine & Tourism is a world-class and Australian-owned operator, part of Kelsian Group Limited - an ASX200-listed international transport and tourism service provider in Australia, Singapore and London. Our resorts, ferries and tour operations connect travellers to experience the best of World Heritage-listed K'gari (Fraser Island). We believe travel is about connecting people, sharing experiences and creating brilliant memories.

Project Manager/Engineer Organisation/Entity:  Transport For NSW Job category:  Projects Job location:  Sydney, Read More...

Click here to view more detail / apply for Project Manager/Engineer

Sydney Join us and lead our dynamic team as the Construction Manager, overseeing projects across NSW. About us We are the world’s largest Read More...

Click here to view more detail / apply for Construction Manager, NSW

The Compliance Manager will be responsible for overseeing and managing all aspects of compliance within epay, ensuring that the company operates within legal and regulatory requirements. They will develop and implement compliance policies, procedures, and training programs, as well as conduct regular audits and reviews to identify and address any compliance issues.

Key responsibilities include:

• Ensure compliance of AFS license requirements

• Assume the role of the designated AML Compliance Officer under the provisions of the epay AML/CTF Program
• Develop and maintain compliance policies and procedures
• Monitor and assess compliance with applicable laws and regulations
• Provide guidance and support to employees on compliance matters
• Conduct compliance training programs
• Manage compliance audits and reviews
• Investigate and respond to compliance violations or complaints
• Stay updated on changes to laws and regulations

The Compliance Manager will work closely with senior management to ensure that the company is in compliance with all legal and regulatory requirements.

• Minimum of 5 years of experience in compliance management
• Experience in ASF license maintenance
• Strong knowledge of relevant laws and regulations
• Excellent communication and interpersonal skills
• Ability to work well with cross-functional teams
• Attention to detail and strong analytical skills
• Experience in the financial services industry is preferred
• Relevant certifications, such as Certified Compliance and Ethics Professional (CCEP), are a plus

At epay Australia, we recognise our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture to deliver the best opportunities for our workforce. Benefit from hybrid work, birthday initiatives, paid parental leave and regular social events.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

As the Product Manager this role will deliver support for key projects and strategic initiatives focused on future business payment products, capability development and enhancements across the Business Payments portfolio.  

The role will focus on supporting existing account to account payments products as well as extending product capabilities to support corporate B2B Payments more broadly and includes integration of Business Payments products with other AP+ products and capabilities. This role focuses on supporting the growth of Business Payments including bill payment and e-invoicing.

You will be responsible for:

• Leading the development of Business Payment products including B2B Payments, B2C Payments, bill payments and e-Invoicing.
• The development and delivery of products and services including: gathering and prioritizing product and customer requirements, working closely with key stakeholders including extended parties of the payments ecosystem such as end user industry groups.
• Working with wider Payments & Schemes team to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.
• Looking for process efficiencies and working with key stakeholders to ensure potential blockers to delivery are removed.

In order for you to be successful in the role, you’ll have:

• Demonstrated Product Management experience (3-5 years),in a payments or e-invoicing environment.
• Experience in B2B Payments, B2C Payments, bill payments and e-invoicing.
• Proven experience in end-to-end product management of account-to-account products or services specifically New Payments Platform (NPP Payments) or BPAY Payments.
• Proven strong ability to converse with a range of stakeholders including end-users at all levels of the organisation

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.
We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

 AP+ are not partnering with Recruitment agencies for this role.