About the role:

Are you looking to kickstart your career in SaaS? Want to work with an incredible team, learn the ropes and grow your sales career in a flexible environment that has structure and stability? If so, this opportunity might just be what you've been looking for.

We are looking for a talented, passionate, and motivated individual to join our go-to-market team as a Sales Development Representative (SDR), taking accountants and bookkeepers on a journey to move their traditional methods of client engagement to a business-critical platform that offers their customers sleek and professional branded experiences, automating large parts of their business including invoicing, payments and workflows. 

As a Sales Development Representative, you'll play a key role in our marketing and sales efforts by developing a qualified pipeline of leads that result in more product demos for our sales team. 

Your main objective is to get prospective customers excited about what we're doing and schedule product demonstrations with our Sales team. You’ll be an integral part of helping the company build a strong pipeline of qualified opportunities and grow its revenue while being the face of Ignition in the professional services industry!

Role location:

We are open to candidates located in Sydney, Melbourne and Brisbane. At Ignition, it's up to you to decide whether you want to work fully remote, in-office or a mixture of both.

What your day to day will look like:

With an established brand presence and a full pipeline of new business, your primary responsibility will be to engage, nurture, and get prospects excited about what we’re doing–scheduling product demonstrations for them with our sales team. 

You'll be an integral part of helping the company build a strong pipeline of qualified opportunities and grow its revenue:

• Be the face of Ignition via phone and email and to make a great first impression with our prospects by demonstrating strong knowledge in key areas such as product, competitors, industry, and more (you'll be thoroughly trained on this!)

• Qualify leads and advance them to the next step in our company's sales cycle

• Being Comfortable and excited by converting outbound activity into new business

• Get excited by turning outbound activity into new business by searching for, and engaging with prospective clients via our database (Hubspot), Linkedin, Apollo etc

• Partner closely with our Inside Sales team to ensure strong communication and proper handoffs

• Participate in industry trade shows (travel opportunities!) to represent Ignition

• Be a product knowledge expert and successfully overcome prospective customer objections

• Actively look for opportunities to improve and optimise our sales processes

• Become a master of our technology stack (Hubspot, Gong, Zoom) to learn foundational skillset for SaaS sales

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)

As Technical Lead, you will primarily be responsible for improving the effectiveness and efficiency of the usage of IT systems. You will contribute to conversations and decisions around the most effective platform for operations and will report to the Team Leader.

**To be eligible for this position you will need to hold Australian Citizenship or Permanent Residency.**

What you’ll bring

Extensive knowledge of and experience with Active Directory relating to:

• Management and best practices
• Security
• Troubleshooting
• Architecture
• Backup and disaster recovery
• Compliance to auditing requirements such as ISO standards, Essential 8

Additionally, extensive knowledge of and experience with managing the below is desired:

Domain Name Services (DNS)

Active Directory Federation Services (ADFS)

Network Policy Server (NPS)

Public Key Infrastructure (PKI) and certificate management

Utilising PowerShell for automation
Responsibilities

• Provide specialised skills and services to maximise platform use and efficiency
• Provide expert advice and guidance to business stakeholders to deliver short-term and long-term goals of Datacom
• Contribute to future planning, standards and guidelines
• Investigate available hardware and/or software and provide recommendations
• Build and maintain strong relationship with all stakeholders including third party providers and Datacom management of all levels

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.