About the job…

We are looking for an experienced and influential industry leader as Food & Beverage Manager to join Novotel Surfers Paradise. The ideal candidate will have extensive experience managing operational Food and Beverage teams. Reporting to our General Manager, you will collaborate with the Leadership Team to deliver successes for the Hotel with particular focus on the Food & Beverage departments.

Your ability to effectively collaborate with the team, your entrepreneurial approach, your passion of food and beverage and guest experience, and your ability to generate revenue will all play a significant part in how successful you will be in this position.

Key responsibilities:

• Giving your departments strategic direction, monitoring performance, and managing teams well.
• Ensuring the daily operations of food and beverage outlets, conferences, and events run smoothly, profitably, and efficiently.
• Providing direction and assistance to the food and beverage and operational kitchen teams.
• Delivering on our Accor Live Limitless loyalty promise
• Maintaining operational systems, promoting best practise processes and procedures, as well as finding new and creative methods to conduct business.
• Ability to coach, develop and influence our leadership team to enhance the overall food and beverage profitability and performance
• Providing direction and support to align departmental goals with overall Hotel strategies
• Delivering on the Novotel brand promise in all interactions
• Work with our leadership team to develop strategies and execute effectively across multiple operational departments

Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, leading teams, and creating a meeting place in their communities.

• Grow a successful business: drive sales leveraging your business acumen, efficiency and problem solving skills

• Our store leaders act like owners. They run their store as though it belongs to them - from developing their team, managing daily operations, creating connections to owning the financial performance

• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams

• This role is a 'hands on' and develops your leadership experience, coaching skills, coffee passion and business acumen

• Our Managers delight and uplift customers through a human connection, engaging with customers and staff and leading by example

About You

• Previous experience in store leadership roles ideally within the retail or hospitality industries

• Exposure to managing store operations and driving financial success

• Previous exposure to rostering, P&L reports and budgets

• An ability to develop teams and evoke a positive and fun working environment 

Our Partner Promise & Benefits

• Fully paid training program with ongoing 1:1 mentoring and a tailored career pathway

• Participate in our Store Leaders Incentive/Bonus Program

• Receive free coffee, discounts on shift and at all of our Starbucks Australia stores

• Enjoy the security of a permanent role with good work-life balance, a rotating roster and flexibility

• Develop your leadership skills - opportunities to open new stores or become a management trainer

• Grow and develop your passion for coffee - become a coffee master!

• Weekend & Public Holiday allowances!

Join us

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Inspire with every cup. Explore our opportunities and learn more about becoming a partner. Apply now! 

Next steps will involve uploading your CV and filling in your details. Following this, you will receive an email from Sapia.ai inviting you to complete a written chat interview.

The role

As a Demi Chef in the Hotel’s kitchen brigade you’ll be responsible for assisting in the effective operation of the Kitchen and working in a team to provide quality and a high level of service to guests while adhering to Kitchen policies and procedures.

Now more than ever, its important you understand food hygiene and can stay up to date with our cleanliness standards. As well as growing and developing, we want YOU to have the passion to THRIVE in a fast paced Kitchen environment.

What you’ll be doing:

• Food production in accordance with requirements whilst ensuring correct methods of cooking, consistency in product and quality
• Ensure the overall cleanliness and the health and safety & ALLSafe aspects of the kitchen are maintained at all times
• Responsible for proper storage, labelling and use of all food supplies to prevent unnecessary spoilage and to maintain cost control
• Assist in the supervision of junior kitchen staff by providing instruction of duties
• Assist in the running of sections in the kitchen during the absence of the Chef De Partie
• Ability to work a rotating roster including weekends and public holidays

About the job…

We are seeking a highly motivated Handyperson to join our busy Engineering team.  You will become involved in many areas of the hotel with the overall aim of maintaining the building and all areas within the hotel to the highest standards.  This is a permanent part-time position, minimum guaranteed 15 hours per week.

Reporting directly to the Maintenance Supervisor you will be responsible for:

• Assist the maintendance supervisors in the day-to-day maintenance requirements of the hotel.
• All aspects of maintenance including some painting, basic carpentry, basic plumbing, tiling odd jobs and project work.
• Respond to a range of guest requests as a first priority
• Servicing of plant and general equipment as directed
• Ensuring all painted areas are maintained and in good order
• Ensure all maintenance for room moves & guest arrivals are actioned appropriately
• Complete tasks as part of the preventative maintenance program
• Ensure all equipment is maintained, used and stored correctly
• Effective use of energy and water resources
• Assisting team members in the completion of their duties

Starbucks Shift Supervisors keep the store running like clockwork. They motivate and encourage the team throughout the shift, coaching them and delegating daily tasks. They role model and inspire the delivery of high-quality service while creating meaningful connections with customers and baristas alike.

To be a Starbucks Supervisor 

We'd love to hear from people with:

• Leadership experience in the retail or fast-paced restaurant environment preferred

• A genuine passion for creating memorable and unique moments of connections with customers

• High levels of energy and enthusiasm with a can-do attitude

• Ability to learn quickly and direct the work of others

 Our Partner Promise & Benefits

• You will be supported with a structured and ongoing training program

• Grow and develop your passion for coffee – become a coffee master!

• Develop your leadership skills - perhaps with the opportunity to open one of our new stores or become a management trainer

Who are we?

Being a Starbucks partner means having the opportunity to be something more than just an employee. Our mission is to nurture the limitless possibilities of human connection - with every cup, conversation and community. We support each other, learn from each other and grow together. Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything. 

Beyond just food, Starbucks is well on its way towards our multi-decade aspiration of becoming a resource positive company - by storing more carbon than we emit, eliminating waste, and replenishing more freshwater than we use.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant! 

If you are passionate about joining the Starbucks team apply now! Next steps will involve uploading your CV and filling in your details. Following this, you will receive an email from Sapia.ai inviting you to complete a written chat interview.

Novotel Surfers Paradise is looking for the next General Manager to lead and manage all aspects of the Hotel and be an ambassador of the Novotel brand. You will be a passionate, innovative, and results-driven leader with a strong background in the hospitality industry. This is an excellent opportunity for a highly motivated individual to take charge of this busy Gold Coast hotel and lead a dedicated team to success.  

You will be responsible for: 

• Leading, inspiring and developing an exceptional team of hospitality professionals to enable their individual growth and help drive the overall success of the business 

• Developing and implementing strategic plans to drive revenue, improve operational efficiency, and enhance the overall guest experience 

• Supporting all departments in the achievement of operational targets 

• Overseeing the marketing and sales efforts to maximise occupancy and revenue. 

• Championing employee engagement, fostering a collaborative and inclusive environment for all our Heartists 

About the job…

At the Novotel Surfers Paradise, we are not only focused on our guests, but also our people. We are seeking enthusiastic and energetic, experienced Housekeeping Atttendants to join our diverse Housekeeping team. Ideally you have previous experience in a similar role, in a hotel with 200+ rooms, we are offering casual and permanent part-time positions.

As part of the Housekeeping team you will be responsible for offering a quality customer service experience by maintaining the cleanliness of guest rooms, guest corridors and service areas.  Involving but not limited to changing bed linen, making beds, cleaning bathrooms and restocking amenities. 

What is a Housekeeping All Rounder, you have experience as a Room Attendant, as a Public Area Attendant and may have even worked as a Houseperson.  You can rostered in any area as needed.

You will enjoy working in a team environment.

Key responsibilities:

• Attending to guest enquiries and requests in a timely manner
• Cleaning guests rooms as required, seeing them shine
• Cleaning Public Areas, you have great attention to detail
• A team player, happy help out wherever needed in Housekeeping, Rooms and Houseperson.
• Carrying out allocated cleaning duties to achieve brand standards throughout the hotel
• Transferring dirty linen and removing rubbish and recycling
• Safe handling and use of chemicals

What you’ll be doing:

Working across our F&B outlets and events, including Blvd Café and Bar, amenities, in-room dining, Pool bar and conferencing and events.  Personally connecting, laughing and creating a sense of belonging for our guests.

The ideal candidate will be confident, reliable, engaging and ensure that our guests receive EPIC service every time. In addition, we are looking for people who enjoying helping their colleagues, working as a team and delivering quality products consistently.

 Some of the things you will be responsible for:

• Making the flawless coffee every time, perking up someone’s day with a perfect caffeine fix, one they’ll be back for!
• Delivering EPIC guest service
• Mixing and creating quality beverages - cocktails, mocktails, frappes, smoothies, juices and more
• Maintaining a clean and comfortable COVID environment
• Cashiering and providing guests their locals and ALL Live Limitless discounts
• Creating memorable dining experiences by connecting with our guests and locals in BLVD Bar & Café
• Ensuring our loyalty guests are recognised and receiving their benefits
• Delivering Room Service, amenities and Pool bar orders as required