Here’s a bit about us:
Our community of passionate customers, known as Angels, empowers gifted independent winemakers in Australia and New Zealand. In exchange, Angels gain exclusive access to superb hand-crafted wines at incredible prices.
Our innovative approach addresses key challenges faced by talented winemakers, providing them upfront funding, distribution channels, and direct connections with consumers. By streamlining the sales and marketing approach, Naked Wines delivers exceptional value to our customers and supports 65 independent winemakers. Talented, hard-working small business owners who in turn, support growers, farmers and their own local communities.

Naked Wines Australia is based in Manly on Sydney’s stunning Northern Beaches (and remotely too) and of course, you can be assured there is great wine flowing!

We believe in:

• Doing the right thing
• Generating extreme customer loyalty…
• Which generates cash, which can be reinvested in growth…
• Which attracts the best people and the best suppliers

As a leading player in the direct-to-consumer wine market, Naked Wines is reshaping the way Australians and Kiwis wine. If reading all that fires you up, then you’ve found the job for you!

What’s the role?

At Naked Wines, Customer Service Team lead means you’re 2IC (2nd in Charge) of, and responsible for the largest team in the organisation; all inbound and outbound customer service, Customer Happiness Team: CHT. 

The primary aim of the team is to help and educate our amazing customers (we literally call them Angels), to get the most out of being a Naked Wines Angel - Spreading the ‘Naked word’ with a proven track record of great service, keeps our Angels coming back for years to come.

Reporting directly to the Head of Operation and Service, you’ll be responsible for the day-to-day running of the service team; motivating, training, and assisting in offering strategic direction.

Responsibilities:

Leadership and Team Management:

• Lead and inspire a team of customer service representatives, fostering a high-performance culture and ensuring a positive work environment.
• Manage and support the team in their day-to-day responsibilities, providing guidance, coaching, and feedback.
• Develop and implement training programs to enhance the skills and knowledge of CS team members.
• Set performance goals, conduct performance evaluations, and address any performance issues or conflicts.

Customer Service Operations:

•  Oversee all customer service operations, ensuring the timely resolution of customer inquiries, complaints, and issues.
•  Monitor customer interactions and guide CS team members on handling complex or escalated cases.

Customer Experience Enhancement:

• Work closely with other departments to improve the customer experience and resolve any systemic issues impacting customer satisfaction.
• Identify trends and patterns in customer feedback and proactively implement solutions to address them.

Communication and Reporting:

• Act as a point of contact for escalated customer issues and provide timely and appropriate resolutions.
• Prepare and present regular reports on customer service metrics, team performance, and customer feedback to HOS
• Communicate effectively with internal stakeholders, providing updates on customer service operations, challenges, and improvements.

Who are you?

• Dynamic, motivated and results-driven people manager 
• Ambitious, creative, a problem solver who knows how to push the envelope to deliver results
• Negotiation and motivational skills 
• Passionate about delivering an outstanding experience for both team members and customers alike 
• Thrives on working in a fast-paced environment 
• Innovative and always looking to challenge the status quo
• Team player
• Good sense of humour

We’ll love you because you:

• Enjoy working as part of a team with a flexible and service-focused approach
• Can exercise good judgement and discretion
• Have a strong knowledge of events, functions and internal Naked Wines processes
• Can manage multiple projects/events at once
• Have your finger on the pulse by being proactive in either contacting customers and/or are innovating ways in which to build events for inbound contacts

Salary

• Base Salary $68,000 + Commission Structure + Super + Employee Share Scheme

• Competitive Salary
• Attractive Performance based bonus plan
• Long Term Incentive Program (Employee Share Scheme)
• Monthly Wine Allowance

Are you ready to join a dynamic team committed to supporting Australia's tradespeople? Voltex Electrical is actively seeking a motivated and enthusiastic individual to take on the role of a warehouse team member. As a crucial member of our team, you will play a pivotal role in ensuring our electricians have the necessary supplies to keep the country running smoothly. Join us and become part of a passionate family dedicated to delivering excellence in service and support!

• Efficiently and accurately pick and pack orders for delivery to our valued customers.
• Receive and unload incoming shipments, checking for accuracy and ensuring proper storage of products.
• Maintain inventory control by conducting regular stock checks and reporting discrepancies.
• Assist in organising and maintaining the warehouse to ensure a clean and safe working environment.
• Collaborate with the team to fulfil customer orders and meet daily targets.
• Operate warehouse equipment, such as forklifts and pallet jacks, safely and responsibly.
• Excellent written and spoken English communication skills
• Forklift License (forklift training provided)

• Set working hours Mon - Fri
• Optimal Work/Life balance.
• Comprehensive On-the-Job Training
• Onsite Parking
• Access to company benefits upon completion of your probation
• A guaranteed enrolment in the company's GBS financial reward scheme after probation.

If you'd like to join a winning team and a company with a fantastic culture and plenty of room for growth and development, apply now! As part of Voltex's recruitment process, an online assessment & reference checks will be required. Only successful candidates will be contacted and suitable candidates must have the right to work in Australia. 

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.

We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting - a real consultancy for real consultants.

Role: Sharepoint Developer

Location: Sydney/ Melbourne/ Perth

Duration: This is a 6-month contract with possible extensions based on client requirements and feedback.

Rate: AUD 700 INC of all cost.

Experience required: Mid or senior level SharePoint Developer who can work independently with client stakeholders.

Primary Responsibilities:

• Expertise in SharePoint development, including front-end design, integration with other applications, workflow, and forms.
• Experience in developing Microsoft Power Apps to showcase usage to mid to senior stakeholders.
• Familiarity with Agile development and ability to work in a fast-paced environment.
• Experience in creating proof of concepts (POCs) and wireframes.
• Bonus: Experience in governance, risk, and compliance (GRC) projects.

We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success. We offer you great opportunities within a dynamically growing consultancy. You will elaborate and deliver best practice solutions and will be able to further develop your solution design, implementation and project 2 management skills.

• Newly created position – A legal role designed to make an impact 
• Located on the fringe of the CBD, 5 minutes from Museum station - Full time permanent role 
• Advancement orientated ASX list technology company 
• Advancement opportunity - Join a team of senior and talented professionals that inspire and challenge you 

WHY JOIN OUR CLIENT?   

Our client is an Australian-based ASX listed communications and networking company with a vision to create secure, personalised remote connections for every user. It has received numerous industry awards for its technology, including being a worldwide winner of the Global Security Challenge. Headquartered in Sydney, our client has a presence globally including in Ireland, Japan, China, New Zealand, Thailand, Malaysia, the Philippines, Pakistan, UAE, Chile, USA and Europe. 

THE OPPORTUNITY 

Due to continued growth, we are now looking for a Senior Legal Counsel to join our client’s team. Reporting to the Executive (Legal and Compliance) this role is suited to senior lawyer looking to expand their career with aspirations to grow into a more senior internal role. The purpose of this new position is work with internal and external stakeholders to ensure achieves strong commercial outcomes and meets it’s legal and compliance requirements. The Senior Legal Counsel will work closely alongside COO, Risk, HR and CoSec functions and advise across all areas of the business to ensure it is proactively managing our legal risks and compliances effectively and manage any legal matters. 

Key aspects of the role include: 

• Drafting, negotiating, and reviewing commercial documents and contracts, or, where appropriate, arranging for external legal advice or review (including agreements with customers for sale of products and services, agency and broker agreements, leases, supplier and service provider agreements etc). 

Providing legal support and advice: 

• for establishment of new entities, alliances and joint ventures as required in Australia and internationally. 

• for obtaining relevant licences, permits and authorisations in Australia and internationally. 

• generally, across commercial matters, regulatory matters, internal policies and procedures. 

Assisting business (including sales and marketing, HR, operations and customer service, technology, finance and other business teams) with: 

• development of due diligence and contract management initiatives to ensure third-party vendors, suppliers, and partners meet compliance standards and do not pose undue risk to the business. 

• implementation and management of contract management systems to streamline contract workflows, track contract obligations, and manage risk 

• Assessment and mitigation of legal risks associated with supply chain management, vendor relationships, and outsourcing arrangements. 
• Managing litigation, disputes, claims, and regulatory investigations involving our client, including working with external counsel and representing our client in legal proceedings where relevant. 
• Managing and protecting our client intellectual property rights, including trademarks, copyrights, patents, and trade secrets. 
• Ensuring our client and relevant stakeholders are abreast of relevant laws and any applicable changes in the jurisdictions it operates within. 
• Advising on data privacy laws and regulations, developing privacy policies and procedures, and ensuring compliance with data protection requirements. 
• Assisting with the implementation of a robust compliance framework, including ongoing monitoring of compliance obligations. 
• Developing and maintaining Compliance Program in line with requirements of ASIC, ASX, telecommunications and other relevant regulators and in Australia and overseas.   
• Assist with internal policy reviews to ensure compliance with statutory and/or client requirements. 
• Reviewing promotional material produced by our client or any third party which promotes our client to ensure it complies with the promotional material legal requirements as set out by ASIC and legislation. 

WHAT YOU NEED TO SUCCEED 

We are looking for someone who thrives in a fast-paced growth environment. We are especially interested in candidates who possesses the ability to think commercially and are capable effectively managing stakeholders and competing priorities. If you are seeking a legal role which will shape the long-term success of a business, we want to hear from you. 

• Legal degree and holds a current legal practising certificate.   

• 7+ years of relevant legal experience. 
• Demonstrated success in successfully achieving exceptional legal outcomes for clients or organisations (where inhouse). 
• Effective written and verbal communicator and can create and deliver relevant content and presentations to internal and external stakeholders. 
• Natural drive with a self-starting attitude to consistently propel initiatives forward with determination and enthusiasm. 
• Manages professional relationships at all levels inside and outside the organisation, builds appropriate rapport, builds constructive and effective relationships to drive results. 
• Flexibility to adapt to changing priorities with the ability to prioritise work and focus on what is most important via effective stakeholder management. 
• A natural team player, and an active collaborator and contributor to the growing team to ensure we generate great innovative ideas together. 

 You can reach out to Celine Drogat at [email protected] if you have any questions about this role. Suitable candidates will be contacted for an initial phone call. 

Love getting out on the road, solving problems on your feet and meeting new people? A role as a pest control technician with Rentokil Initial could be what you’re looking for.

As a pest control technician, you’ll be responsible for working with commercial and residential customers to keep their premises pest-free.

So, if you are a natural-born problem solver who values autonomy and flexibility, and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Rentokil Initial team:

• Working for the world’s largest pest control company
• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid manual driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police check
• Experience working independently to achieve set targets
• Ability to communicate to internal stakeholders and clients both verbally and in writing
• Confident using a mobile phone service app/tablet
• Manage, maintain and build upon client relationships

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials

"Rentokil Initial is the undisputed leader in the global pest industry, and I am very happy to work for them."

Don Ng

Pest Control Technician

“The culture is really supportive, you feel like you’re included by the whole business.”

Suzy Harris

Technician

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

Local Service Manager

“I’ve recently become a new dad and was supported to take the time off with no pressure.”

Ronald Weir 

Local Service Manager

Our Company

At Histopath, we’ve assembled a team of specialist pathologists, scientists, and innovators – all committed to delivering the best possible patient care. For 25 years, we’ve been trusted by clinicians and their patients. Today we’re the largest pathology practice in Australia, founded and still owned by pathologists. We’re pioneering advances in digital pathology and artificial intelligence that will revolutionise how we diagnose and treat diseases. All in aid of a future that’s clearer – for our patients, their doctors and their families.

We prioritise our values:

• Teamwork – leveraging individual strength to achieve our objectives and to foster a supportive and collaborative culture – which is results driven
• Accountability – we take ownership and are responsible for our actions, we honour our commitments and strive to create a culture of high performers
• Integrity – having strong ethical principles in all our tasks and interactions
• Continuous Improvement – we strive to continuously enhance our processes and our service we offer to our doctors, clinics, hospitals and patients

The Opportunity

We have an exciting opportunity to join our team as a Histology Manager. In this role, the successful candidate is responsible for overseeing the day-to-day management of the Histology laboratory including but not limited to operational management, quality assurance, staffing, workflows, time management, technician training, equipment maintenance, vendor agreements and more.  You will be a LEAN advocate and ensure the laboratory follows all LEAN principles.    

Key responsibilities:

• Train new team members in LEAN practices, time management, and prioritisation. 
• Identify and address value stream waste, applying LEAN principles for waste reduction. 
• Document LEAN progress using metrics and visuals. 
• Lead, manage and supervise the laboratory team including recruitment, workforce allocation (rostering), and facilitation of team meetings, performance management issues and participation in any disciplinary matters. 
• Maintain a department environment which promotes cooperation between co-workers.     
• Establish and maintain all laboratory records in accordance with specifications. 
• Ensure that all equipment within the Laboratory is functioning properly and ensures that all personnel is educated on proper techniques of operation. 
• Provide technical expertise regarding problem solving and manages specimen discrepancies including investigating, retraining and resolving, documenting and notification to the COO. 
• Develop and implement laboratory operating policies and procedures including the laboratory quality control program and adhere to ISO and NPAAC requirements.    
• Demonstrate a strong sense of professional ethics and immediately brings to the attention of the COO suspected errors that might impact patient care. 
• Participate in the safety training program of the company and makes certain that staff are properly trained. 
• Expand the laboratory portfolio by helping to develop new research projects and proposals. 
• Recommend measures to improve testing procedures, use of equipment and any need for new equipment.   

Requirements

• Tertiary Degree in Medical Laboratory Science or equivalent.
• Minimum of 5 years' experience in a Histology laboratory.
• Minimum 3 years of Supervisory experience required.
• Ability to organise and prioritise workflow to meet the company’s and client requirements.
• Experience with purchasing and consumable levels within agreed budgets
• Ability to consistently maintain compliance with Histopath’s standard operating procedures at all times.
• Demonstrated commitment to excellent customer service with a high level of interpersonal and communication skills and the ability to develop and maintain strong collaborative relationships with internal and external stakeholders with a diverse range of people at all levels.

What we offer:

• Competitive remuneration based on your experience.
• A strong support system of passionate co-workers who are driven to succeed.
• An opportunity to be part of a company that is a leader in its space.
• A highly transparent leadership team.
• Development opportunities and career growth.
   

Are you ready to join our team and help take our company to the next level?  If so, please ensure you attach a cover letter and resume to your application.  We look forward to meeting you! 

Please note only short-listed candidates will be contacted.

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering the Armidale area.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.