Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software.  We are a fast-growing, dynamic business with a global customer base and team.

As a PMO Coordinator, you will provide centralized coordination and support to the Services Team on all migration projects. You will be responsible for ensuring that the processes are followed and effective. Regular communication with senior managers is a key aspect of the role, ensuring ongoing updates on project progress and prompt resolution of any risks or issues that may arise. You will report to and work closely with the Director of Services.

We are looking for a high performer who will ensure all implementation projects are executed efficiently. This is an ideal opportunity for a new Project Manager to gain experience in a fast-paced environment.

Who You Are:

Motivated:  You are driven by project managing customer implementations in a growing SaaS company and joining the Services team to drive overall company success.

Organised: You love to see everything in its place and appreciate structure.

A Bridge Builder: You enjoy connecting separate groups together and are comfortable managing competing priorities.

Effective Communicator: You are comfortable communicating with customers and internal teams and saying no when you need to.

Analytical and Data-Driven: You can identify emerging risks and issues and manage accordingly.

What You Will Do:

• Project Planning:
  Creating comprehensive documentation outlining the steps, scope, and milestones necessary for the successful completion of a project.
• Project Process Improvement:
  Identifying and articulating strategies for enhancing a project's processes, ensuring continuous improvement for future projects.
• Project Resourcing:
  Effectively allocating resources essential for project completion, including personnel, financial resources, software, and materials.
• Project Monitoring:
  Systematically tracking and analyzing a project's metrics, progress, and tasks to guarantee timely and budget-conscious completion.
• Scope Sergeant:
  Manage Scope and keep the Customer and team on track.

The KPIs You Will Own:

• Project CSAT

• Customer NPS (with Customer Team)

We offer a fantastic and inspirational working environment!

• Flexible working.

• We are a team, we trust each other and we believe our best work happens when life & work is in good balance

• Wear what you like to work.

• Take your birthday off.

• Frequent team building events, remote and in person

• Relaxed and friendly team.

• Fantastic training and development opportunities

We are looking for a motivated Senior Project Engineer to join our team. Senior Project Engineers at FSC work on infrastructure projects for various clients in the road, rail, tunnelling, utilities and associated sectors.

As a Senior Project Engineer you will schedule, plan, forecast, resource and manage all the technical activities aimed at assuring project accuracy and quality from conception to completion.

You will work with our clients and other FSC team members to plan, deliver, and hand over projects throughout Queensland.

Responsibilities

In general, your responsibilities would include the following:

• Prepare, schedule, coordinate and monitor assigned engineering projects.
• Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
• Interact daily with clients to interpret their needs and requirements and represent them in the field.
• Perform overall quality control of the work (budget, schedule, plans, project team's performance) and report regularly on project status.
• Assign responsibilities and mentor the project team.
• Cooperate and communicate effectively with Project Manager and other project participants to provide assistance and technical support.
• Review engineering deliverables and initiate appropriate corrective actions as required.

You will be a motivated and proactive engineer with the right combination of energy and a commitment to learning. You will bring your perspective and skills to diverse projects, and have ambition to design your own career path.

You will also have:

• A degree in Civil, Electrical or Mechanical Engineering.
• Minimum of 7 years experience delivering civil infrastructure projects.
• Local Queensland and/or TMR experience is preferable.
• An ability to manage project teams to solve problems, drive health and safety culture and produce quality outcomes.
• Strong interpersonal skills to liaise positively with key stakeholders to ensure delivery of innovative client solutions.
• Ability to work under pressure and to tight deadlines.
• Familiarity with rules, regulations, best practices and performance standards.
• Ability to work with multi-disciplinary projects.

If you are looking for a traditional place to work – look somewhere else! Together, at FSC, we have built a different kind of company that puts people first, is entrepreneurial, cares about making a positive impact in the world and is driven to get better every day.

We are a growing engineering business led by experienced professionals who are passionate to see a change in how engineering projects are delivered.

We are proud to be a WORK180 endorsed employer for all women. See our range of benefits and policies direct at WORK 180 - https://work180.com/en-au/for-women/employer/fsc-group-pty

The following benefits can be enjoyed by choosing a career with FSC:

• Explore various career pathways
• Empower you to shape your future
• Competitive remuneration packages
• Competitive parental leave policies
• Flexible working arrangements
• Regular team social events
• Health and wellbeing initiatives
• Additional pay for weekend and night work

FSC has also been voted as one of the Best Places to Work by our employees, voted 4th in Australia in our category!

We are looking to appoint an experienced and driven professional to the position of Business Intelligence, Data Systems and Integration Manager at Minor Hotels for Australia and New Zealand.  

This newly created position will see you collaborating closely with multiple departments, comprehending their unique data requirements and converting them to effective data solutions.

You will be responsible for seamlessly integrating data systems, crafting exceptional data solutions. Working alongside the Data Governance Council and Operational teams, you will continuously strive to enhance data quality, driving a culture of excellence throughout the organisation.

Key Responsibilities Include:

• Review existing infrastructure and provide recommendations on future structure and direction of the Data Department
• Ensure alignment with the Minor Hotels global data strategy manage the ANZ data systems development
• Manage data strategy for the company to enable data-driven decision making for all corporate functions
• Manage data systems setup, daily management, and training to all stakeholders
• In consultation with internal and external stakeholders to ensure integrity, security and availability of data warehouse and reporting solutions
• Design, develop and maintain data integration pipelines to connect disparate data systems
• Drive innovation with development of real-time and advanced analytic solutions to enable better customer retention and EBITDA growth
• Provide data and assist in ad hoc analysis of various datasets to solve data problems.

Role Overview:

As a Graduate Human Resources Officer, you will play a fundamental role in supporting various HR functions within The Yiros Shop. Reporting to the General Manager, you'll be an integral part of the team, contributing to the implementation of HR policies and practices while gaining hands-on experience across multiple HR disciplines.

Your Key Responsibilities but not limited to the following:

• HR Administration: Support HR administrative tasks such as maintaining employee records, managing databases, and assisting in the preparation of HR documents, contracts, and reports.
• Employee Relations: Contribute to fostering positive employee relations by handling inquiries, addressing basic HR-related queries, and assisting in the resolution of employee concerns while learning to navigate HR policies and procedures.
• HR Projects: Collaborate with the various Head Office departments on various projects, gaining exposure to areas such as performance management, employee engagement initiatives, HR compliance and identifying process and system improvements.
• Onboarding and Training: Supporting the Recruitment team during the onboarding process for new employees, preparing orientation materials, conducting induction sessions, and coordinating training activities to ensure a smooth transition into the business.
• Work Place Health and Safety Compliance: Ensure WHS information is updated and available in restaurants. Assisting with WHS restaurant audits 

Do you thrive in the kitchen?  We are hiring for multiple chef roles to share their creative flair with our kitchen team. 

We currently have positions available for Demi Chef, Chef de Partie, and Head Chef - Across a range of Australian regional locations outside of Sydney, Melbourne, & Brisbane.

As our next Demi Chef, you will:

• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency. 
• Maintain strong product knowledge of menu items and seasonal ingredients
• Ensures adequate support, leadership and training is provided to kitchen Team Members of a lower level.
• Facilitate open communication with Management to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times. 
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties, including cleaning of equipment and preparing service

As our next Chef de Partie, you will:

• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.  •    Oversees training, growth and development of kitchen Team Members of a lower level, ensuring consistent leadership is demonstrated in the kitchen during service periods.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency. 
• Keep up to date with industry changes by actively networking with industry peers and venues
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times. 
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Oversees ordering and stock control 
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties when required, including cleaning of equipment and preparing service areas

As our next Head Chef, you will:

• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.  •    Responsible for achieving set profit targets for the outlet.
• Demonstrates superior product knowledge of menu items and seasonal ingredients and ensures this knowledge is filtered down to the wider kitchen team. 
• Keep up to date with industry changes by actively networking with industry peers and venues.
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods.
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards.
• Seasonal a-la-carte menu design and costing with expectation to capture both in-house and local markets.
• Implement daily/weekly specials 
• Banquet menu design to achieve a quality, easily marketed product that is cost effective.
• Assist in achieving set targets on cost of food.
• Monthly accurate stock takes of all consumables.
• Ensures supplies and resources are maintained to within par levels – overseeing ordering and stock control where necessary. 
• Ensures completion of daily mise-en-place lists. 
• Minimises wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage.
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times.

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager. 

We are hiring for multiple positions across locations in Australia outside of Sydney, Melbourne and Brisbane.

As our next Restaurant or Café Manager, you will:

• Ensure Team Members  greet guests and escorts them to tables 
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Member time records
• Manages all Team Members  in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members 
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members  alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs