Employment Type: Full Time or Part Time
Remuneration: $ Negotiable based on experience  
Location: Office + WFH 

We are open to discussions with OT's with all levels of experience that enjoy the flexibility of working in the community.

If your interested in Paediatrics? Or have particular caseload interests? Then we would like to speak to you. #AAA

Your day will include:

• Managing an allocated caseload and completing therapeutic services in a timely manner
• Assessing participants emotional, psychological, cognitive, developmental and physical level of function and capacity through clinical observations and standardised assessments
• Interpreting findings to formulate treatment goals unique to each participant
• Providing therapeutic interventions that are evidence-based and help participants get more out of life
• Providing support and advice on adaptations to the environment including home, school, work and residential facilities
• Recommending provision of Assistive Technology to assist participants with their functional limitations and to promote independence
• Maintaining awareness of current legislation to ensure compliance

What we offer you:

• Benefits – Professional Development allowance, staff referral scheme, Fitness Passport, option to purchase additional leave… just to name a few
• Flexibility – You can select the hours and days that work best for you 
• Excellent remuneration – Industry leading salary + kilometre reimbursement + laptop + smartphone + our Performance with Purpose Reward and Recognition Program + salary packaging options
• Work life balance – Combine the convenience of working from home with the social interaction of working in the community and support of office and clinic hours
• Support -- You will have a clinical supervisor providing weekly support along with a dedicated team of mentors
• Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities through Ability Action Australia and our parent company MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to our NDIS participants

You will need:

• Current registration with AHPRA as an Occupational Therapist
• Excellent written, verbal and interpersonal communication skills
• Excellent time management and organisational skills to manage a varied caseload
• Proactive attitude, motivated by improvement and the opportunity to test and learn from new ideas
• Looking for a fun, collaborative and supportive work environment
• A genuine passion for working in the disability sector

Click on the Apply button OR call me - Renee Sinclair - on 0429 293 152 for a confidential conversation OR email me via  [email protected] 

If your resume is not quite up-to-date, you can add me on LinkedIn for a more informal conversation - https://www.linkedin.com/in/renee-sinclair-84200a243/

• Casual position within the Hunter area.
• Open to experienced and new Support Workers with a min Cert III in Aged Care - Training available
• 25% casual loading + Not-for-Profit Salary Packaging to maximise your take home pay

Are you passionate about making a difference in the lives of older adults? Do you enjoy variety in your day and the opportunity to travel? Join our dedicated team at EACH and be part of a rewarding experience where your skills will help older adults lead fulfilling, independent lives.

We are looking for a Support Worker to work casually across our Home Care Packages program.
Home Care Packages responsibilities:

• Provide compassionate, individualized care to older adults, helping them maintain independence and enrich their lives.
• Follow and implement individual service plans, healthcare, and positive behaviour support plans.
• Provide companionship, conversation, and emotional support and support with personal care in the client's home.
• Assisting with transportation to attend appointments.

Who we are looking for
If you have experience working as a Support Worker, are qualified with a Minimum Cert III in Aged Care or related field (must have completed Aged Care components), and enjoy variety in your day, you might be exactly the person we're looking for!

• Minimum Cert III Qualification in Aged Care, or Individual Support (must have completed aged care components).
• Experience working with older adults.
• The ability to follow and implement individual service plans, healthcare, and positive behaviour support plans.
• A desire to use your skills and experience creating fun and interesting activities that support older adults to engage more consistently with their community and peers.
• A valid driver’s licence.

Ability Action Australia's South Eastern team are looking for Behaviour Support Practitioners who have current suitability at the Core or Proficient level - as confirmed by the NDIS Quality and Safegaurd Commission.

We offer:

• Benefits – Professional Development allowance, staff referral scheme, Fitness Passport… just to name a few
• Flexibility – You can select the hours and days - full-time or part-time - that work best for you as an individual
• Excellent remuneration – Industry leading salary + kilometre reimbursement + laptop + smartphone + Performance with Purpose Reward and Recognition Program + salary packaging options
• Work-life balance – Combine the convenience of working from home with the social interaction of working in the community plus the support of office and clinic hours
• Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants

Responsibilities will include:

• Assisting NDIS participants, along with their families and/or carers, to identify their needs through assessment and person-centred planning
• Evaluating, developing and delivering evidence-based support plans within a complex support space
• Developing meaningful goals and practical strategies utilising a positive behaviour support framework, and with a commitment to eliminate restrictive practices, in the home and community
• Ensuring individual plans reflect our NDIS participants' goals, passions and strengths, as well as ensuring they get more out of life
• Building the knowledge, capacity and strengths of those who support participants in their lives - family, carers, friends, etc
• Acting as an advocate and role model for best practice
• Working collaboratively within a multidisciplinary team

Reporting to Director of Finance, you will be a highly organised Purchasing Manager with a drive for overseeing all procurement activities, ensuring cost-effective and timely acquisition of goods for our organisation.

Duties include but are not limited to;

• Develop and implement procurement strategies aligned with organizational goals and budget constraints
• Manage vendor relationships, negotiate contracts, and secure favorable terms to optimize cost savings
• Analyse pricing data and supplier performance to make informed purchasing decisions
• Oversee the entire procurement process, from requisition to delivery, ensuring compliance with company policies and procedures
• Collaborate with cross-functional teams with the Precinct to understand and fulfill departmental needs efficiently
• Maintain accurate records of purchases, contracts, and inventory levels
• Implement and manage inventory control systems to optimize stock levels and minimize waste
• Generate comprehensive reports on procurement activities, expenditures, and supplier performance
• Stay updated on industry trends, regulations, and best practices in procurement and supply chain management

Do things you

Our people love to work for us, here’s why! 

• We believe in work-life integration this approach allows our people to find the balance that works best for them, accommodating their individual needs and day-to-day flexibility whilst also recognising the value of connecting in our amazing office.  

• We have our very own BlueRock public holidays to give our people the day off, on us! 

• Free weekly lunches, awesome social events (including a social club – winery tours to museum tours), and an amazing headquarters in the CBD. 

• Access to 24/7 wellbeing, medical and safety support through our partner Sonder.  

• Receive mentoring and coaching from industry leaders 

• We are known for creating plenty of opportunities for growth and promotion. 

• An inclusive and diverse workplace culture centred on meaningful work, wellbeing and fun. 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! Or check us out on our socials and TikTok, @BeBlueRock

Reporting to the Night Manager and Front Office Manager, you will:

• Support the Night Manager & Assistant Night Manager in the efficient operation of the Hotel
• Cross check and balance work completed during the day for all outlets on a shift.
• Prepare reports reflecting trading results of the property on a daily, weekly and monthly basis.
• Take and prepare room service orders.
• Effectively handle guest complaints and escalate as required.
• Be available at all times for guest queries.
• Ensure the Hotel is operating efficiently and according to Hotel policy.
• Participate in workplace consultation on matters pertaining to WHS.

Are you passionate about leading front-end development, creating user interfaces that captivate and delight customers? Do you aspire to take charge of building products that solve real-world problems? PaperCut, one of the global leaders in Print Management, and one of Australia's few product software companies with international reach, is looking for a front-end specialist to lead the practice across the business.

Reporting to the Head of Engineering, this is a full-time hybrid role, based in our Melbourne office 3 days per week.

Some of the things you'll do...

• Collaborate with teams, including Engineers, Product Managers and Designers, to translate user needs into elegant technical solutions.

• Engineer intuitive, quality front-end applications that enhance the user experience.

• Advocate for and implement best practices in UI/UX design, responsive development, and clean coding standards.

• Mentor engineers, levelling up the front-end knowledge and capability within the business.

• Stay ahead of industry trends to help us to evolve our front-end stack and approach to development.

A little about you…

• You’ve built front-end applications with modern frameworks.

• You have experience deploying code in multiple front-end languages, such as TypeScript and React.

• You have experience leading the front-end function within a technology business 

• You have expertise in designing scalable architectures for front-end applications.

• You review code to find and address potential issues and defects, ensuring the quality and usability of every feature you build.

Are you an Engineering Manager who would like to work for a truly global Australian success story? PaperCut Software have been fighting the battle on sustainability for the last 26 years, and we now have over 1000 million end users across 195 countries. We are looking for a leader to drive excellence in engineering and delivery within our Cloud team. You'll collaborate with product and design to create customer-focused solutions from concept to completion, while empowering your team to exceed their goals.

Reporting to the Senior Engineering Manager, this is a full-time hybrid role, based in our Melbourne office 3 days per week.

Some of what you might do…

• You'll make sure your team works in the smartest way possible by helping engineers make intelligent trade-off decisions and collaboratively mature work practices.
• You'll build relationships and collaborate within Product Development and across PaperCut to ensure that your deliverables reach expectations with quality.
• You'll review and improve how your team approaches product engineering to ensure we're getting both the commercial and product performance that we expect.
• You'll invest in developing your team's capabilities and identifying and attracting new talent to PaperCut.

A little about you…

• You can work with other Engineering Managers to make product engineering decisions and guide execution.
• You have experience building and releasing a successful SaaS product and working on improving launched products.
• You can support your team in helping them deliver high-quality software products.
• You can take a holistic approach to engineering, considering the wider businesses' thoughts and their impact on your decision-making.

• Fixed term until July 2025, Part-time 16 hours per week
• $75,252.28 per annum (pro rata) plus Superannuation
• Join the City Lifestyle team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

To provide a high level of general office administration tasks that supports the Homestead Community and Learning Centre.

What you’ll be doing:

• Manage appropriate systems to ensure effective and efficient day-to-day administration including general correspondence, meeting minutes, purchasing, invoicing, document management, collation of data and reports. 
• Administer the Centre’s booking system, including point of contact enquiries, maintenance of the booking system and administration of accounting processes.
• Ensure effective and efficient day-to-day operation of the Homestead Community and Learning Centre as per the Operations Manual.
• Ensure the facility is maintained and well presented to a high standard and any maintenance and cleaning issues are dealt with promptly through liaison with the Council’s Facilities Management Team.
• Administer the Centre’s learner enrolments, including the processing of enrolment forms and payments.
• Assist in the design and data entry of databases as required particularly maintenance of the Social Planet system.
• Manage customer service requests, complaints, general enquiries, and transactions (where appropriate).
• Help promote and support the participation of a wide range of users in the facility and Council programs through collaborative approaches and maintenance of day to day facility operational functions.

The skills and experience you’ll bring to the role:

• Well-developed interpersonal skills and proven ability to communicate effectively and gain cooperation and assistance from customers, management, and employees at all levels within the organisation.
• Commitment to quality customer service provision and the ability to follow through all enquiries effectively and efficiently. 
• Knowledge and/or proficiency in the use of facility booking or administration systems within a community setting.
• Ability to identify customer needs and expectations, decide appropriate action and respond accordingly. 
• Demonstrated ability to communicate both verbally and in writing with a broad range of people from diverse backgrounds and cultures. 
• Demonstrated ability in dealing with difficult situations, resolving problems, and presenting a positive image of Council. 
• Previous experience working in an administrative role and demonstrated experience and aptitude in dealing with members of the public.
• Knowledge of Council software applications including Finance One, Bookable and HPE Content Manager is desirable.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

We have a great opportunity for a Senior Legal Counsel who will provide expert legal advice and support on a wide range of commercial transactions, predominantly for our Supply Chain business. This role requires a strategic thinker with strong negotiation skills and the ability to manage complex legal issues.

Responsibilities & Requirements

Legal Support:

• Provide strategic legal advice to senior management and other personnel within the organisation.
• Draft and review a variety of commercial agreements.
• Provide legal advice on contract interpretation, risk management, and compliance with relevant laws and regulations.
• Collaborate with internal stakeholders to ensure contracts align with business objectives and mitigate potential risks.
• Stay updated on relevant legal developments and support compliance with applicable laws and regulations.
• Assist in the development and implementation of legal policies and procedures.
• Manage relationships with external legal counsel and other third-party advisors

We are seeking casual Triage Injury Management Consultants. This role is to connect with injured employees and their managers to support them through their workplace injury by offering injury triage, first aid advice, support and linking them into support services and resources available to them. You will be working in a Triage Team which is dedicated to providing personalised health management support and advice to employees who have sustained injuries at work. This is done by using your clinical experience in a corporate work environment. The work is undertaken telephonically meaning that it can be undertaken from home/our office. 

Tasks include but not limited to:

• Support and care for clients with empathy and expertise to improve their personal health and wellbeing goals.
• Undertake coordination of supports and wellbeing services for a highly engaged and motivated client population.
• Provide initial early intervention Triage with clients, supporting both physical and mental health services.
• Undertaking of relevant case coordination activity including liaison with all stakeholders; provision of email updates; and creation of appropriate documentation such as a treatment plans or other documentation as required.

Reporting to the Executive Assistant Manager as part of our leadership team, you will be responsible for running the hotel’s Food & Beverage operation, including restaurant, bar, in-room dining and events. This hands-on leadership role is both operational and strategic, requiring someone who can balance service delivery with administrative responsibilities and collaboration across departments.

Responsibilities include:

• Hands-on operation of our F&B outlets, connecting with guests, and supporting your team to provide an exceptional level of service
• Coordination between the F&B team and other departments to ensure clear communication and effective problem solving to ensure guest satisfaction
• Ensuring the smooth running of conferences and events
• Rostering, coaching, cost control, inventory management and preparing reports for senior management

If you come from a background in restaurants or hotels, have a passion for creating memorable guest experiences and have experience in banqueting and/or bar operations, together with demonstrated leadership skills, we would love to hear from you.

Are you passionate about creating exceptional digital experiences and leading talented design teams? We're seeking a Product Design Lead to join Squiz and shape the future of our Digital Experience Platform (DXP).

As our Product Design Lead, you'll combine your leadership skills with deep UX/UI expertise to guide our distributed Product Design team in creating impactful solutions for the Squiz DXP. You'll play a crucial role in driving design excellence while contributing to product strategy and fostering cross-functional collaboration.

Key Responsibilities

You'll be responsible for leading and mentoring our geographically distributed design team while maintaining hands-on involvement in design work.

Your role will include:

• Building and nurturing a high-performing design team that delivers user-centered solutions aligned with business goals
• Driving consistency and excellence across our product suite through strong design leadership and mentorship
• Collaborating with product management and engineering teams to ensure seamless integration of design solutions
• Establishing and refining end-to-end design processes, from research and ideation to testing and implementation
• Contributing to product strategy as a key member of the product leadership team
• Championing user research initiatives to inform design decisions
• Work with the design team to develop and mature the Squiz Design System, tools, and best practices
• Working hands-on in Figma and other design software to support the team and deliver design outcomes for your own initiatives

Qualifications

• Proven experience leading and mentoring design teams, particularly in a distributed environment
• Deep understanding of user-centered design methodologies and usability principles
• Strong track record of delivering complex design solutions in enterprise software
• Excellence in fostering cross-functional collaboration and communication
• Experience with design systems, contributing to their evolution and scaling across platforms
• Strategic thinking ability with a focus on balancing user needs and business objectives
• Background in the DXP market or similar enterprise software (preferred)
• Proficiency in design and prototyping software, with the ability to co-design and iterate with cross-functional teams

Who we are:

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland. Come as you are - We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We understand the effort it takes to apply for a role. We are committed to respond to each and every applicant, successful or not.

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

Account Manager

Shape the Future with ArchiPro

At ArchiPro, we are redefining the way people design, build, and renovate their spaces. By connecting the world of architecture and design with leading suppliers and service providers, we empower our clients to bring their visions to life. With a platform that continues to experience rapid growth and international expansion, we are searching for a dynamic Account Manager to nurture and grow our entry-level clients.

The opportunity

As the Account Manager, you will be instrumental in managing and expanding our early stage client portfolio. You'll focus on delivering efficient, digital-first service while identifying growth opportunities and creating scalable client engagement strategies.

What success looks like

Client Relationship Management: Expertly managing a diverse portfolio of clients on our entry-level packages. Your role involves implementing a sophisticated yet automated service model that balances digital efficiency with personalised attention. Supporting your client portfolio from onboarding to Quarterly Business Reviews, you’ll ensure that clients feel valued and supported, setting the foundation for long-term engagement and potential account expansion.

Growth and Expansion: Success in this role means being a strategic growth catalyst, aiming to transform entry-level clients into scalable opportunities. You'll develop a keen eye for identifying clients with high-growth potential, conducting thorough assessments that go beyond surface-level interactions. Through proactive engagement, targeted communication, and deep understanding of client needs, you'll nurture these relationships, preparing promising clients for potential progression to higher service tiers. 

Performance and Optimisation: As a data-driven Account Manager, you’ll be responsible for continuously educating clients on the value of data and our client marketing capabilities. Leveraging our ArchiPro Business and Advanced Analytics to understand clients behavior, optimise marketing campaigns and drive organic performance improvements. 

What You Bring to the Table:

Client Management Skills: Strong ability to manage entry-level client relationships. Excellent digital communication and engagement skills. Proactive approach to identifying growth opportunities. Proven track record of building rapport quickly and maintaining professional, engaging client relationships through multiple communication channels including email, video calls, and digital platforms.

Communication Skills: Exceptional verbal and written communication abilities that enable clear, concise, and compelling interactions across diverse client profiles. Demonstrated skill in translating complex digital marketing and platform concepts into easily understandable language. Strong ability to construct persuasive narratives that highlight the value proposition of ArchiPro's services. Adept at tailoring communication style to different client needs, from technical deep-dives to high-level strategic discussions. 

Strategic Capabilities: Quick learner with ability to understand client needs. Analytical mindset for evaluating client potential, entrepreneurial spirit focused on creating value.

Technical Proficiency: Demonstrated understanding of advertising and digital marketing, comfortable with digital platforms and self-service models, basic data analysis skill and a tech-savvy approach to client management.

Industry Knowledge: Ideal candidate would have experience working within SaaS, architecture, and design sectors, understanding their unique challenges and opportunities.

Collaborative Approach: Adept at working cross-functionally with sales, product, and marketing teams to deliver integrated solutions that enhance the client experience.

Why Join ArchiPro?

• Be part of an ambitious, high-growth company with a mission to revolutionise the design and build industry.
• Join a passionate, supportive, and collaborative team that celebrates success and innovation.
• ArchiPro is backed by Tiger Global, one of the largest funds globally, and they only back the world's most exceptional companies. They invested in Facebook, TikTok, Air BnB, Alibaba, Roblox, and Stripe.

ArchiPro is frequently ranked among the top 10 most disruptive companies in AU and NZ.

For the curious minds:

• What our clients have to say
• What our team have to say
• What the media have to say
• Our Founders story

Make Your Mark

This is your opportunity to be at the forefront of ArchiPro’s next chapter. If you are a visionary leader with a passion for driving impactful partnerships and shaping the future of an industry, we want to hear from you.

Next Steps

Sound like the role for you? Apply now and let’s shape the future together!

Join our client, a leading global forex and CFD broker as a Jira Systems Consultant and play a key role in optimizing their Jira environment. You will be responsible for analyzing existing business processes, recommending and implementing improvements, and collaborating with stakeholders across the organization. A strong understanding of the Atlassian ecosystem is essential, as you'll be building and configuring solutions within this platform.

This role offers a flexible work schedule to accommodate occasional communication with our international offices. While you'll typically work an 8-hour day, you may need to adjust your start time on some days to collaborate with colleagues in different time zones.

Working arrangement: Hybrid (Onsite 3 days a week in Melbourne CBD)

Contract Duration: 6 months

Responsibilities:

• Review and analyze existing Jira workflows and processes.
• Identify areas for improvement and develop recommendations for optimization.
• Design, implement, and maintain Jira workflows, schemes, and configurations.
• Develop and deliver training to users on Jira best practices.
• Provide ongoing support and guidance to users on Jira-related issues.
• Migrate additional business processes into Jira.
• Collaborate with international offices to ensure alignment of Jira processes.

• 5+ years of experience as a Jira SME/Consultant.
• Strong understanding of Jira business processes, including incident management, project management, and basic workflows.
• Extensive knowledge of the Atlassian ecosystem and experience building within it.
• Excellent communication and stakeholder management skills.
• Ability to work independently and as part of a team.
• Desirable:

1. Jira engineering capability.
2. Experience with Jira Service Desk.
3. Experience working in a global organization.

About us

At Logicalis Australia, we're not just about changing the game—we're rewriting the rules!  

As the Architects of Change™, our mission is crystal clear: to become the #1 Managed Service Provider (MSP) in the Asia-Pacific (APAC) region.

We're on a mission to revolutionise the digital world, one project at a time. We're all about empowering businesses to thrive in the fast-paced tech landscape, and we need YOUR skills to make it happen. 

Picture this: you'll be part of a dynamic team of 7000+ change-makers spread across 30 territories, collaborating with over 10,000 clients from diverse industries. From strategy sessions to setting up cutting-edge services, every day is a chance to make a real impact. 

With services that transform businesses and provide scalability like cloud, connectivity, collaboration, and security, you'll be at the forefront of innovation, optimising operations and empowering teams to reach new heights. And as a global tech powerhouse, our managed services offer real-time insights into clients' digital ecosystems, 24/7. 

Join us, and let's shape the future of tech together! 

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there.

We’re excited by the fact our team is continuing to expand. And, as we continue to grow, we’re on the hunt for a Desktop Support Officer to join our team to deliver high quality, onsite technical support to our customers. The role is full-time and will require you to be onsite at our customer site.

Your role will be to provide friendly and knowledgeable support to customers with a positive, can-do attitude. You will have the opportunity to interact with a wide array of technology which includes both mac and pcs, tablet devices, server systems, network infrastructure and voice platforms although the bulk of the server and network elements will be managed by our specialist teams.

Here's what you'll be doing:

• Ensuring the smooth day to day operations of the customers operations.
• Personable with end-users developing a friendly bond with customers.
• Collaborating with your colleagues to determine any processes that requires improvement or can be handled more efficiently.
• Seeking customer feedback on your performance and take an active approach in attempting to continuously improve these results.
• Identifying problems or requests which don't have an existing process and collaborate with your peers to develop and implement one.
• Ensuring documentation and procedures are always up to date.
• Taking ownership of day-to-day technology issues and dealing with external 3rd party organisations.
• Collaborating with your peers in other teams across our business to ensure a successful outcome for the customer.

Here’s what you’ll bring:

• A passion for providing exceptional customer service, demonstrated through your ability to help people fix technical issues with their computers and other technology devices – even with your own family's devices.
• A keen interest in technology and a strong desire to ensure that all technology is functioning optimally. You will be willing to learn new technology solutions and concepts to confidently liaise with staff and external vendors.
• Effective communication skills when troubleshooting technical issues. You will be able to remain calm and articulate, providing clear explanations of the problem and preventative measures.
• A positive attitude and can-do mindset, fostered by your proven track record of helping others resolve technical issues.
• Excellent verbal and written communication skills, allowing you to effectively communicate with a wide range of stakeholders.
• Flexibility in handling unusual situations, such as staying back later or adjusting work schedules, to accommodate out-of-the-ordinary circumstances.

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• Hybrid working (for majority of our roles) with team anchor days to support collaboration.
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.  

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.  

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

Why you will love this opportunity as Implementation Consultant (Finance) at Civica

As Implementation Consultant (Finance), you will provide professional services to our customers across Australia, New Zealand, Papua New Guinea, and other international regions as needed. The primary focus of this role is to deliver consulting, training, and support services related to Civica’s School Manager software, particularly in the areas of financial management and billing. You will be working directly with our customers, come from a hands-on background with financial software solutions within educational environments and be offer expertise in implementing and optimising the solutions. This role will involve occasional travel to customer sites to deliver on-site services, and may need to be flexible in accommodating customer needs across the region.

You will assess and analyse existing and new customer processes to design tailored solutions and recommend enhancements that drive efficiency and effectiveness. By troubleshooting and resolving customer issues, you’ll contribute to improving operational workflows within schools. Gathering valuable feedback on software usage, you’ll identify opportunities for optimisation, helping to boost product adoption and customer satisfaction. You will assist with the resolution of escalated support tickets, ensuring prompt and effective outcomes, while maintaining thorough documentation to support seamless software utilisation.

You will work closely with other Civica teams to deliver on commercial objectives, all while upholding the highest standards of service delivery. Your efforts will play a key role in nurturing long-term, positive customer relationships and driving referrals.

What you will do to be successful in this role 

• Consultancy experience with relevant educational experience, providing valuable advice to education organisations and customers
• Proven experience in school financial management and billing, with a strong understanding of how these processes function within school settings
• Strong interpersonal skills with the ability to engage effectively with customers at all levels, building relationships and trust
• Exceptional communication skills, with the ability to communicate confidently and clearly, both verbally and in writing
• Skilled in conducting investigative activities to assess current practices, with the expertise to reengineer them into more efficient processes aligned with Civica School Manager
• High level of written and verbal communication, including the ability to think quickly and problem-solve customer queries effectively
• Excellent time management, prioritisation, multi-tasking, and organisational skills, ensuring efficient delivery of services
• A strong sense of accountability, taking ownership of the delivery of professional services to ensure customer satisfaction
• Highly motivated, with a strong commitment to self-improvement, professional development, and customer satisfaction
• Independent, self-driven, and able to work well both autonomously and as part of a collaborative team

Why you'll love working with us 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: 

We're all different - and we love this about us. 

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. 

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you. 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Are you a product-focused software engineer who lives to solve customer problems? Do you want to build solutions end-to-end as part of multifunctional and autonomous teams? If so, let us know!

Our Product Engineers are not just software developers, we generate ideas, evolve our product roadmap and promote the features we want to see. We advocate for our customers, reach outside our comfort zone, realise the potential of our software, and love the art of simple yet powerful code.

Reporting to one of our Engineering Managers, this is a full- time hybrid role, based in our Melbourne office 3 days per week.

Some of the things you'll do...

• You can shape products by discussing opportunities with colleagues and partners, ideating solutions and contributing to technology choices across projects.
• Join teams (as a leader or contributor) in the delivery of products across the whole software development lifecycle from design to delivery including QA.
• Contribute to Agile ceremonies whilst remaining agile in your approach to software product development practices and methodologies.
• Build our capability as a division by reviewing code and coding standards, mentoring PaperCutters in and outside your team and participating in recruitment interviews.

A little about you...

• You are comfortable using multiple areas of our codebase, such as Go, React, TypeScript and GCP.
• You can set the pace in projects and oversee team-building product features to satisfactory completion and take ownership of the software outcome.
• You communicate project status, work well with diverse teams and look for ways to achieve outcomes sooner.
• You mentor other PaperCutters or enable the broader PaperCut ecosystem by facilitating and driving education on important knowledge areas.

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

We are seeking energetic and experienced Housekeeping Room Attendants to join our dedicated Housekeeping Team.

In this role you will work within guest rooms, ensuring each room is kept clean, tidy and immaculately presented at all times. We are seeking people who go that extra mile to provide a memorable guest experience. 

Successful applicants will be required to:

• Service and clean assigned guest rooms ensuring that rooms are perfectly presented to hotel standard.
• Report all maintenance and repair requirements and missing items as per procedure.
• Ensure store rooms and trolleys are kept neat and stocked, and in good working order.
• Carry out deep cleaning duties as required.
• Follow the correct procedures for lost property items.
• Handle all amenities, chemicals and equipment according to WHS standards.
• Assist with other duties in the housekeeping department as required.

Are you passionate about creating authentic, flavorful dishes that bring people together? Join our team as a Cook - Franchise at our Wetherill Park, Australia location! We're looking for an enthusiastic and detail-oriented individual to be at the heart of our mission to serve up the best Mexican food experience.

• Prepare and cook high-quality Mexican dishes following our established recipe guide
• Work efficiently with fresh ingredients to create vibrant and authentic flavors
• Maintain a clean and organized kitchen environment, adhering to food safety and hygiene standards
• Collaborate with team members to ensure smooth kitchen operations and timely food delivery
• Adapt to changing customer demands and maintain productivity during peak hours
• Contribute to menu development and suggest improvements to enhance our offerings
• Participate in inventory management and assist with ordering supplies as needed
• Ensure consistent portion control and presentation of all dishes
• Assist in training new kitchen staff members on recipes and procedures
• Actively engage in continuous learning to stay updated on culinary trends and techniques

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Being an expert in stock handling by making sure our products are in date and listed at the right price.
• Creating eye-catching displays of our ALDI special buys.
• Keeping the store tidy, organised and looking great.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

The Opportunity:

Flywire is looking for a motivated and hardworking Account Manager to help with the delivery and execution of our solution to Small-to-Medium (SMB) partner institutions. This individual will execute scalable, efficient strategies to continuously improve and expand our client engagement to retain & maximise the value of these partnerships.

Key Responsibilities:

The SMB Account Manager (AM) utilizes data to understand, at scale, client profiles, needs & goals. They use this knowledge to ensure Flywire products and services are helping the client be successful. The AM executes scalable, efficient strategies designed to increase Flywire’s effectiveness on campus while providing accurate and timely issue resolution. They effectively communicate with client stakeholders through a mixture of data-led, targeted campaigns as well as direct engagement, in keeping with the long-tail strategy. 

AMs have a thorough understanding of Flywire products and services. Because AMs come to know their regional market & EDU sub-industries so well, they are able to identify additional ways that Flywire can serve certain account(s). In partnership with the Sales team, they ensure the client understands the further success that can be achieved with the appropriate, additional Flywire products and services. In doing so, the SMB Account Manager will:

• Protect and grow existing accounts by executing a scalable account management strategy

• Utilise data to systematically identify new revenue opportunities through existing products

• Collaborate with Sales to close new product opportunities which further unlock an account’s potential

Additional duties of the an SMB Account Manager:

• Support the execution of new client onboardings & new product deployments

• Work collaboratively with Client Operations to resolve operational challenges 

• Represent Flywire in webinars and in-person events as needed

• Be an active contributor to the development of the team, providing ‘on the ground’ insight

• Supporting the onboarding of new team members

• Contract renewals

The Conference and Events Planning Assistant Manager is responsible for supporting the planning, coordination, and execution of conferences and events. This role involves managing various logistical elements, ensuring client satisfaction, and contributing to the overall success of each event.

Main responsibilities include:

• Organisation of secured conference & events business, from point of event confirmation through to post event follow up
• Work in conjunction with the Conference & Events Planning Manager to support, guide and train colleagues within the team
• Develop and manage event timelines, schedules, and checklists to ensure all tasks are completed on time
• Assist in post-event evaluations, gathering feedback and preparing reports to assess event success and areas for improvement
• Develop successful professional relationships with clients and maintain effective and timely communication 
• Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
• Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
• Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
• Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients