In partnership with Nespresso, we are seeking a natural leader with a passion for retail and sales to join our team as the VIC/SA State Field Manager.

As a VIC/SA Field Manager you will be responsible for developing and coaching a high performing sales team across your states. Your team will be located within Australia’s biggest retailers, where they will use their sales expertise to demonstrate Coffee Machines generating raving fans and converting customer engagements into sales.

Based in Melbourne, your time will be shared between our Melbourne CBD office and on the road with occasional travel to South Australia.

This is a full-time role with room to negotiate your set days. However, as our field team shifts fall over the weekend, it is a requirement that at least 1 working day per week must fall on a Saturday or Sunday.

Tasks and responsibilities:

• The desire to drive and exceed sales targets.
• Set goals and develop data driven strategies to deliver accelerated sales performance within your team
• Analyse sales and performance data to develop and implement coaching plans.
• Drive team engagement and develop team initiatives.
• Recruit and induct new team members
• Mentor and develop field team sales and customer experience skills
• Create, develop and host team training and events
• Team rostering and strategic shift planning
• Host/lead planning and debrief sessions with client stakeholders.
• Main point of contact for the field team.

About you:

• You are passionate about people, sales and training
•  
• You are an expert in customer experience and sales.
• You're a natural leader with experience managing a high-performing team.
• You're organised, driven and take initiative.
• You have a proven ability to deliver constructive feedback that fosters team engagement and productivity.
• You're Tech savvy and comfortable working across multiple systems and platforms.
• Intermediate to advanced Microsoft Office skills, particularly within PowerPoint and Excel. You must have, at a minimum, basic knowledge of lookup’s, pivot tables and data cleansing.

Benefits

• An attractive salary package.
• Autonomous role with comprehensive training and support
• The chance to work with a globally respected brand.
• Brand new purpose built CBD office in an iconic Melbourne Building coming soon

APPLY NOW!

Looking for new and exciting in quantitative market research and insights? Take control of your next step and shape the future of the agency. Join us at TRA Melbourne!

ABOUT TRA
TRA is an insights agency based in New Zealand, Melbourne, and Sydney. We are a diverse group of thinkers, intent on solving the complex and challenging problems our clients are facing. We combine our understanding of human behaviour with intelligent data capability to navigate uncertainty and answer the big questions.

If you're ready to put your problem-solving and analysis skills to the test, we've got an opportunity for you! We are looking for an insights superstar to join our team and help solve problems for some of Melbourne's top businesses. You'll be using your creativity to answer clients' needs, and enabling growth through your amazing quantitative research skills. This is your chance to think outside the box and create solutions that will make a real impact.

Bringing together the best of both worlds for ambitious and strategic minds, we are the largest independent and multi-AFR and ESOMAR award winning research agency.

ABOUT THE ROLE
Join our dynamic team in Melbourne as a Account Director (quantitative research) and be at the forefront of innovation and impact. As a key part of our consulting team, you will be fully immersed in every aspect of the research and insight process, you will using your expertise to leading the research and insight process, design, manage, and report on projects that make a real difference.

Seen as a trusted client partner, this exciting opportunity will see you play the key contact for a number of our client relationships. Working alongside our clients and other members of our team to understand and explore their businesses issues and goals, design and deliver solutions that enable bold decision making and create commercial impact.

As an Account Director, you will be a key part of building the culture and direction of the team and grow the business. You bring solid marketing know-how, you have a knack for adding richness to stories through data curation, and you seamlessly blend complementary sources such as cultural analysis and quant insights into your work. You'll translate complex findings into impactful insights and strategies that set our clients on the path to success.

All while working alongside passionate, experienced and strategic team that will help you stretch your craft and client skills.

ABOUT YOU
We are looking for someone who:

• Has fine tuned expertise in research, marketing, statistical analysis, psychology or social science fields.
• Is source agnostic, and comfortable formulating insight and strategy from wide variety of inputs such as quant, culture, and behavioural economics.
• Working experience (around 6+ years) in a commercial or agency environment is a must.
• Is a big thinker, able to connect the dots and unafraid to take interpretative leaps to put forward ideas that break convention.
• Is passionate about delivering high quality work, but can tread the line between perfectionist and pragmatist
• Has an excellent knowledge of insights covering a range of topics, including tracking, usage and attitude, brand and communication development and testing, innovation and NPD.
• Develops deep understanding of the organisations you work with and confident to challenge client perspectives and briefs
• Builds long lasting relationships that deliver the best value to both parties.
• Feels at home both behind the tools and in the boardroom.
• Innovatively and creatively find solutions and is open to new ideas.
• Is team focused and will encourage, train and develop others and share knowledge / expertise company wide.
• Sets an example, is a leader within their own work and with clients.

WHAT ARE SOME OF THE BENEFITS WE OFFER YOU?
Join an award-winning agency that values innovation and transformative thinking TRA has been awarded Gold for Campaign Asia-Pacific Market Research Agency of the Year and Silver for Independent Agency of the Year, in Australia and New Zealand in 2023.

We have been recognised across the prestigious AFR BOSS Best Places to Work awards system – placing 3rd in the Media and Marketing category in last year and Professional Services category this year for the AFR BOSS Best Places to Work Australasia list.

Do the best work of your life, alongside some of the greatest thinkers you’ll encounter in your career and be part of the formative TRA Melbourne team as we establish and grow our footprint. Our senior leaders will be working hands on alongside you, with opportunity to learn, grow and develop while doing incredibly valuable work.

A commitment to focused learning, with two hours set aside each week for TRA Academy, means you will be able to continually expand your knowledge, skills, and thinking. Combined with outstanding on-the-job learning experiences, you will have the support to take your career to the next level.

You’ll be working in a dynamic, new co-sharing office space at The Commons in Collingwood – inspired and connected into creative, strategic people and businesses.

We are a curious, creative, and multi-disciplinary team committed to delivering amazing work built on values of collaboration, creativity, and clarity.

You’ll be given a voice to shape the direction and thinking of TRA and how the wider world uses human understanding to create better outcomes for all.

We have regular social events, some flexibility to work from home, and a competitive salary package to underpin the experience!  

WE VALUE DIVERSITY IN ALL ITS FORMS
We welcome applications from people of all backgrounds. We know from research that women or non-binary applicants don’t always apply for roles they don’t feel 100% qualified for, so we encourage anyone who is interested to get in touch. Focus on the bullet points that match your experience, not the ones that don’t.

Our job posting is the starting point for a conversation, and we’re always excited to hear from people who are interested in working with us.

If you’re curious, apply now! We’d love to hear from you