The Business Development Manager will penetrate and increase loyalty with key stakeholders within the Victoria and Tasmania lighting market to deliver measurable specification and overall market conversion for the Lighting Products, while increasing market share. Engagement with all lighting projects including but not limited to sports, roadway, industrial, smart city applications, control integration and Austube linear indoor and outdoor.

This position is responsible for the growth and development of new business by engaging of new clients through referrals, cold calling and other duties. This position is critical to ensure the continued growth and success of the organisation but also an opportunity to create genuine partnerships with future clients.

Responsibilities:

• Monitor, track and secure project opportunities- specified and non-specified to achieve budget for each quarter.
• Manage customer pipeline within the company CRM system. Keep accurate contact records of business meetings, customer needs and contact details.
• Identify new opportunities and projects to unsure company growth targets are being achieved. Keep demand generations activities at a sufficient level to achieve target.
• Ensure that all sales and prepared documents are accurate and delivered on time to client that are based on pre researched client pain points. They need to be able to be effectively convey the appropriate message to CEO, General Managers, Managing Directors, and other senior decision makers.
• Work with channel partners to ensure effective management and support of key sector contractors. Be proactive in the understanding contractor needs and develop solution that ensure high satisfaction and long-term growth.
• Prepare contract tender documents and quotations where needed. Maintain and develop strong relationships with major customers as well as second tier customers to ensure high customer service levels are established and maintained.
• Ensures the overall sales and marketing strategies for your product portfolio to maximise growth are met to ensure the effective implementation of all structural and systematic procedures for your product portfolio across all staff both external and internal. Action and drive all sales and product strategies given by the Regional General Manager. Develop and enhance sales opportunities to increase sustainable and profitable growth.

Job Duties:

• Develop, secure and convert profitable opportunities for our entire lighting portfolio of products within your region, to identified Market Map stakeholders.
• Develop meaningful relationships with both existing and new Electrical Contractors, Councils and End Users to ensure Schreder products are their first choice on projects.
• Proactively identify new opportunities and clients across all lighting projects.
• Liaise regularly with internal Customer Solutions team, to ensure local alignment to national marketing. and sales activity, sharing outcomes in areas of success and be accountable for a sales budget in your region.
• Work collaboratively with internal and external colleagues.
• Capture all data within the CRM framework, ensuring information is relevant, and up to date.
• Be fully involved with all activities relating to lighting projects in VIC and TAS, including, but not limited to Forecasting, New Product Development and subsequent launch activities, Business plans, Customer presentations etc.
• initiatives, and relevant Trade show presence.
• An understanding that regional travel and occasional evening lighting audits forms part of the overall role responsibility

Based at our North Sydney studios, we have an exciting and rare opportunity for a Chief Remote Pilot to join the Nine Broadcast Operations team. 

As the Chief Remote Pilot, you'll manage all aspects of our drone operations, ensuring top-tier video production. You'll liaise with key stakeholders, serving as the primary contact for CASA on regulatory matters. Additionally, you'll oversee pilot training, compliance, maintenance, and R&D. Acting as the main advisor to our air safety compliance group, you'll handle broader aviation requirements and communication with stakeholders and third-party suppliers for flight approvals. 

This role involves national travel for operations, training, audits, and compliance checks.

Day to day responsibilities include but aren't limited to:

• Manage RPAS operations and operators for a large fleet, ensuring compliance with regulations.
• Develop and maintain regulatory responsibilities of the ReOC.
• Coordinate training for remote pilot staff and ensure CASR compliance.
• Serve as main contact for CASA and flight authorisation.
• Advise Nine’s Aviation Safety Compliance Committee on requirements.
• Oversee communication with third-party aviation due diligence suppliers.
• Develop workflows and applications for safe and legal flight operations.
• Maintain documentation, investigate incidents, and stay updated on regulatory changes.

About the opportunity

Join our Childcare & Education vertical as Customer Support Coordinator in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

Reporting into the Customer Success Team Lead, you will help our customers become successful through the use of our platform, ensuring retention and customer happiness. The Coordinator role provides support to the wider team by assigning tickets, and answering customer enquiries. Some of the other responsibilities include:

• You'll be a proactive member of your team advocating customer needs internally, owning their challenges and working on ways to prevent them from recurring
• You'll provide the initial response to tickets and assign incoming tickets to the team depending on the level of complexity and issue
• You'll respond to enquiries via phone, chat and email and work to ensure every enquiry is answered in accordance with our SLAs
• You'll handle dissatisfied customers in a polite and professional fashion
• You'll maintain broad knowledge of all company products, services, and promotions
• You'll support the implementation of systems improvement initiatives and the introduction and roll-out of new technologies
• You'll monitor the performance of systems and assist with the identification of potential issues