• This is just the start, so dream big! 
• Flexible location - hybrid/remote working arrangement available. 
• This is an initial 16 hour a week role, across Saturdays and Sundays, requires availability for weekend work.

RISE is the newly created Reporting and Incident Support @ Endeavour (RISE) team that will provide essential support in managing incidents effectively and ensuring accurate reporting.

As a RISE Incident Reporting Specialist you will assist in the collection and documentation of incident data, conducting detailed analysis to identify trends and patterns in incident reports.

Overall, the role aims to facilitate the smooth operation of the RISE Team, ensuring that incidents are managed efficiently and effectively, and that accurate reporting is maintained to support organisational decision-making and improvement efforts.

Sounds good? Read on.

Here’s a snapshot of the RISE Incident Reporting Specialist responsibilities: 

• Assist in the collection and meticulous documentation of incident data, ensuring accuracy and completeness.
• Conduct detailed analysis to identify trends and patterns in incident reports.
• Collaborate with stakeholders to ensure timely and accurate reporting of incidents.
• Develop and maintain playbook templates and tools to streamline processes.
• Provide support during incident response activities, including communication and coordination efforts.
• Contribute to the continuous improvement of incident management processes and procedures. 
• Provide support as a backup resource for compliance team members, assisting with tasks such as self-exclusion, licensee exclusion, dry zone regulations, and perform mystery shop reporting across all brands.

Liquor Team Member | BWS | Passionate About People

Leave your mark as a BWS Team Member!

You had me at merlot! Whether it’s a Beer, Wine or Spirits (or something zero-alc), at BWS, we do drinks your way.  Wherever you are, chances are, there is a BWS store just around the corner.  We have over 1450 stores in 1450 local communities across Australia; that’s 1450 opportunities to join the BWS Team. 

Our Team are famous for being themselves and having fun. We’re looking for spirited individuals who will leave a mark on our business and help create a more sociable future - for our customers and each other.  When you join BWS, you join a Team that is real, inclusive, and, of course, responsible. 

A day in your life as a BWS Team Member

• You’ll actively engage with customers by sharing your passion for our products and create special moments that your customers will remember
• You’ll be an advocate for BWS loyalty programs by letting your customers know about our benefits and product offerings
• You’ll make sure we have stock on our shelves so our customers have the best choices available
• You’ll maintain a safe and clean environment for your customers and teammates
• You’ll be responsible for upholding service of alcohol guidelines
• Importantly, you’ll be yourself and come as you are - BWS gives you the freedom to shine!

About you

You tell us… We want you to come as you are, be yourself and have fun.

• You’ll have the ability to talk with customers confidently and authentically to provide the ultimate unboring experience
• You’ll have good availability across the day, evenings and weekends
• You’ll have the ability to work both autonomously and as part of a team
• You’ll have a genuine interest in learning and expanding your product knowledge
• You’ll own your career. You want the opportunity to join a business where you can dream big about your future
• You don't mind increasing your daily step count - we're an active lot!
• You’ll want the opportunity to make your mark and leave a positive imprint in any role you grow into

The perks are good too! Grow your career within BWS and the wider Endeavour Group network.  An exclusive discount card for BWS, Dan Murphy’s and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support;  our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. 

If this gig excites you - and you’re close enough on the requirements - go on, throw your hat in the ring!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators 

We’re big, but part of something much bigger. BWS is in good company, sitting alongside the likes of Dan Murphy’s, ALH Hotels, and Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future - for our customers and each other.

We’d love to hear from You

If you meet a number of the requirements, wine on earth haven’t you applied yet?! 

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy 
#DreamBig #LeaveYourMark #BWS #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

• Bring your passion and feel the energy 
• Work within a positive, dynamic team environment.
• Great discounts & benefits across our variety of brands!

Reporting to the Head of Hotels Optimisation, the Program Manager is responsible for  the establishment, development and successful delivery of a portfolio of initiatives across Hotels, delivering cost reduction targets for the year. 

You'll be an experienced Senior Project Manager or Program Manager, who has worked in operational change/business transformation environments supporting new ways of working. 

This role works directly with alcohol and gaming environments, so you'll need to be comfortable working in this area of industry. 

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Initiate, lead and implement end to end business improvement opportunities for a wide range of venue optimisation initiatives, across the ALH Hotels businesses. 
• Support the delivery of process change that challenges the cost of doing business; by identifying and valuing opportunities for improvement.
• Effectively collaborate with a broad range of key business stakeholders to support productivity model overlays, and on-going performance convergence relative to budgeted / forecasted metrics.
• Inspire, coach, support and develop supporting project team and business partners on best practices, ensuring that the overall team’s work-plan is delivered, with a pipeline of skills to support future team capability requirements.
• An ability to work in an autonomous and self-paced environment, whilst still being collaborative and seeking help where needed.

The Senior Delivery Lead role is central to the running of multiple squads to set them up for success in prioritising, planning and executing on transformation initiatives using Scrum or Kanban frameworks. They enable the squads through removing any impediments while facilitating transparency of all the work, progress of sprint goals and capacity to interested stakeholders as well as to the squads themselves.

The role is also responsible for ensuring the squads adhere to agile methodologies and principles and involves organising and facilitating agile ceremonies such as daily scrums, backlog refinement, sprint planning and retrospectives. On occasion, they will also be expected to assist other Delivery Leads or squads in establishing best practice and agile ways of working wherever coaching is required.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Responsible for application of the agile & scrum values and principles in day-to-day routine 

• Responsible for ensuring full participation of all squad members in the delivery of value

• Play a lead in the planning and facilitation of tribal agile ceremonies of Showcase & Big Room Planning (BRP)

• Responsible for the application and facilitation of the Continuous Improvement practices and team mindset

• Responsible for removing squads blockers with support from the Product Manager or management if needed to ensure planned sprints are delivered as expected.

• Responsible for ensuring team norms are understood and followed

• Ensures continual improvement practices are applied and agreed actions are implemented

• Mentor and Coach the team to be empowered and instill a proactive, positive and innovative team culture

• Work closely with Product Managers on prioritization of the squad backlog to maximize value delivered

• Responsible for ongoing health of the squad, ensuring that it is set up to deliver end-to-end outcomes, providing coaching & feedback, ensuring resources are planned effectively and are fully utilized.

• Ensures that the squads have engaged with business stakeholders (internal customers) insights and feedback during the delivery of their work.  A clear link between insights and action development should be visible.

• Works with other product managers to ensure that their squads backlog is prioritized appropriately to meet cross-team dependencies.

• Works closely with the squads to remove impediments and “roadblocks” for the squad.

• Decides whether the work the squads have delivered is ready for release, works with the squads to define criteria for work to be released and is accountable for the quality of the squad’s released work.

• Where necessary, support vendor selections as part of the decision to build or buy product solutions.

• Bring your passion and feel the energy
• Work within an industry leading business during a period of growth
• Become a key player within transformation inititives

The Delivery lead is central to the running of a squad to set them up for success in prioritising, planning and executing on transformation initiatives using Scrum or Kanban frameworks. They enable the squad through removing any impediments while facilitating transparency of all the work, progress of sprint goals and capacity to interested stakeholders as well as to the squad themselves.

The role is also responsible for ensuring the squad adheres to agile methodologies and principles and involves organising and facilitating agile ceremonies such as daily scrums, backlog refinement, sprint planning and retrospectives.

This role will operate at an operational and strategic level to:

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Ensure that agile ceremonies are facilitated effectively (Sprint planning, standups, sizing, retros etc)
• Responsible for onboarding and uplift of agile values and principles in day-to-day routine 
• Responsible for ensuring full participation of all squad members in the delivery of value
• Responsible for Continuous Improvement practices and team mindset
• Responsible for removing squad blockers with support from the Product Manager or management if needed to ensure planned sprints are delivered as expected.
• Responsible for ensuring team norms are understood and followed
• Ensures continual improvement practices are applied and agreed actions are implemented
• Coach the team to be empowered and instill a proactive, positive and innovative team culture
• Work closely with Product Manager on prioritization of the squad backlog to maximize value delivered
• Responsible for ongoing health of the squad, ensuring that it is set up to deliver end-to-end outcomes, providing coaching & feedback, ensuring resources are planned effectively and are fully utilized.
• Ensures that the squad has engaged with business stakeholders (internal customers) insights and feedback during the delivery of their work.  A clear link between insights and action development should be visible.
• Works with other product managers to ensure that their squad backlog is prioritized appropriately to meet cross-team dependencies.
• Decides whether the work the squad has delivered is ready for release, works with the squad to define criteria for work to be released and is accountable for the quality of the squad’s released work.
• Where necessary, support vendor selections as part of the decision to build or buy product solutions.

• Be uniquely you, come as you are
• Work for a market leading business
• Be a part of tangible change

As a Senior Data Analyst within our Analytics team—comprising over 200 passionate professionals—you'll harness innovative data technologies to drive strategic initiatives across our dynamic business landscape. Working in a fast-paced agile environment, you will collaborate closely within vibrant, cross-functional squads, each laser-focused on specific business missions. 

Regardless of the squad you work in, you will have the support of your Chapter around you; team members who share the same capabilities, that you can learn and grow from. We also encourage and provide freedom to hop between squads, mixing it up and expanding your skill set with every new challenge. Collaborating with diverse teams to develop and refine data-driven tools and applications that influence business strategies.

Sounds good? Read on.

Key Responsibilities:

• Creating and maintaining dashboards that not only serve functional purposes but are visually captivating.

• Owning your projects and ensuring the data architecture supports rapid growth and innovation.

• Utilising extensive databases to unravel complex queries that are as challenging as they are rewarding.

• Deriving insights from large amounts of data and translating this into a story that helps stakeholders and senior leaders understand, make decisions and drive action.

• Spreading data literacy and fostering a culture of curiosity and informed decision-making throughout the organisation.

• Bring your passion and feel the energy
• We offer flexibility, hybrid/remote working - we value our people
• Team discounts across Endeavour Group

The Senior Systems Engineer - Deliver plays a critical role in designing and implementing network infrastructure to support the Endeavour Group’s business objectives. This position requires a high level of technical expertise in networking technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams and vendors.

• Design, implement, and maintain network infrastructure to support business objectives.
• Provide technical expertise in networking technologies and problem-solving skills.
• Ensure network security measures are implemented and maintained.
• Troubleshoot complex network issues and provide escalated support.
• Lead network projects and collaborate with cross-functional teams.
• Mentor junior engineers and contribute to continuous improvement efforts.
• Develop and enforce network security policies and procedures.
• Communicate technical information effectively to non-technical stakeholders.
• Stay abreast of industry trends and recommend network enhancements.
• Deliver high-quality network services and ensure customer satisfaction.
• Transition technologies from delivery to operations.

Sound good? Read on.

Here is a taster of what you can expect in this role

• Develop network design strategies based on business requirements and industry best practices.
• Design and implement scalable, secure, and highly available network solutions.
• Evaluate new technologies and make recommendations for network enhancements.
• Lead the implementation of network projects, including configuration, testing, and deployment of networking equipment and protocols.
• Collaborate with vendors and contractors to ensure successful project delivery.
• Conduct network performance tuning and optimization activities.
• Implement and maintain network security measures, including firewalls, VPNs, and intrusion detection systems.
• Create and maintain comprehensive network documentation, including diagrams, configurations, and procedures.
• Train and mentor junior engineers and IT staff on network technologies and best practices.
• Develop and deliver technical presentations and training sessions as needed.
• Collaborate with IT and security teams to integrate network systems with other technology platforms.
• Conduct performance analysis and capacity planning to optimize network performance and scalability.
• Document network configurations, procedures, and troubleshooting steps in accordance with architectural and operational standards and policies.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

• Love what you do and leave your mark
• Strategic leadership opportunity across fulfilment and delivery
• Flexible home base location

The Head of Fulfilment & Delivery will lead the e-commerce fulfilment and last-mile delivery capability for the Group. This pivotal role entails overseeing all aspects of our customer fulfilment network, ensuring timely, efficient, and precise delivery of products/services to our customers and retail stores. 

The scope of this role includes overseeing the operations of the LANGTONS warehouse, Customer Fulfilment Centres, Subscription warehouse, and the Cross-dock Depots. Additionally, this role holds accountability for the Group’s in-house transport businesses, and the management of our third party providers.

The Head of Fulfilment & Delivery sits on the Supply Chain Leadership Team and leads the development and strategic direction of our ‘carton delivery’ network, be that to Customer or to our stores and venues. The role is required to engage and collaborate with the Technology and EDX Teams, as well as maintain close working relationships with our retail Brands, Store Ops and e-commerce Teams.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Lead the evolution of the Endeavour fulfilment network, strategically steering its development.
• Cultivate the positive Customer First culture in the Delivery & Fulfilment Team.
• Represent the Supply Chain function in senior forums, fostering strong stakeholder relationships across various divisions within the group.
• Assume P&L responsibility for the Fulfilment and Delivery network, ensuring financial objectives are met.
• Own the capital and technology plan for the Fulfilment and Delivery segment of the business, managing the prioritisation, and driving innovation and efficiency.
• Oversee the LANGTONS warehouse, Customer Fulfilment Centres, the Subscription warehouse, and Cross-dock Depots to ensure a productive and safety first culture.
• Responsibility for Endeavour’s inhouse Delivery businesses (FLIP and Endeavour Delivery) and their service and cost competitiveness against the market.
• Uphold high standards of efficiency and accuracy in product/service delivery to customers and our retail stores/venues.
• Responsibility for Last Mile delivery responsible service and compliance for the Group, working closely with the Legal, Licencing and Government Relations Teams. 
• Drive the development of order visibility and Customer certainty in the Fulfilment Network, working closely with the Customer Experience Teams in EDX.
• Collaborate closely with the Supply Chain Leadership Team to align Fulfilment and Delivery strategies with broader Team and organisational objectives.

• Bring your passion and feel the energy
• Drive operational excellence and innovation initiatives across our Supply Chain Team
• Flexible home base location

The Improvement & Innovation Manager will play a pivotal role in driving operational excellence, process improvement, and innovation initiatives within the Endeavour Supply Chain Team. The role is responsible for identifying areas for enhancement, implementing strategic solutions, and fostering a culture of innovation to optimise efficiency, reduce costs, and enhance overall performance.

This role sits on the Supply Chain Leadership Team and co-ordinates the major improvement initiatives across our inbound, to-store and last mile fulfilment networks. The role is required to engage and collaborate with the Technology and EDX Teams as well as maintain close working relationships with our Technology Suppliers, 3PL providers, and Store Ops Teams. The role also leads the Supply Chain engagement with the Endeavour Group Optimisation Team.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Continuous Improvement - Lead and facilitate continuous improvement projects within the supply chain, identifying areas for optimisation and implementing process improvements.
• Innovation Strategy Development - Develop and implement strategies for fostering innovation within the supply chain, including new technologies (e.g. TMS and routing software), processes, and methodologies.
• Performance Metrics - establish KPI’s to measure the effectiveness of supply chain processes and initiatives, tracking progress and identifying areas for improvement.
• Cross-functional Collaboration - work closely with cross-functional teams, including the Brand Operations and ecom Teams, Replenishment, Merchandise, and Quality Assurance, to identify opportunities for innovation and improvement across the entire supply chain.
• Collaborate with vendors and suppliers to drive innovation, improve efficiency, and enhance collaboration within the supply chain network.
• Technology Advancement - evaluate and implement new technologies and systems to streamline supply chain processes, improve Customer visibility, and enhance efficiency.
• Change Management - lead change management efforts within Supply Chain, ensuring smooth transitions and adoption across the organisation.
• Training and Development - Provide training and development opportunities for Supply Chain team members to enhance their skills and knowledge in continuous improvement methodologies and innovative practices.
• Budget Management - manage budgets related to improvement and innovation projects within Supply Chain, ensuring cost-effective solutions are implemented.
• Market Research - stay informed about industry trends, emerging technologies, and best practices to identify opportunities for innovation and improvement.
• Compliance and Regulatory Requirements - develop improvement and innovation initiatives to support compliance with relevant regulations (e.g. RSA) and industry standards, addressing any compliance issues as needed.
  Communicate progress, findings, and recommendations to senior management and stakeholders through regular reports, presentations, and meetings.
• Collaborate closely with the Supply Chain Leadership Team to align Fulfilment and Delivery strategies with broader Team and organisational objectives.

• Bring your passion and feel the energy
• We offer flexibility, hybrid/remote working - we value our people
• Team discounts across Endeavour Group

The Business Analyst - Product Data will work closely with team members, Business Development, and cross-functional teams to ensure we are sourcing, validating and surfacing internal and external data to make informed business decisions. 

This role requires strong communication skills to work with key stakeholders and business partners, to understand existing business processes and systems. The BA should also be able to demonstrate analytical thinking, business acumen, and a knack for working backwards from the needs in a cross-functional environment. 

Sound good? Read on.

Here is a taster of what you can expect in this role

• Operates independently in assessing and defining business needs and areas for improvement. 
• Leads project from Inception to implementation phase 
• Selects the appropriate analysis approach to a piece of work depending on its complexity, level of risk, known assumptions, constraints and dependencies. 
• Proficient in scoping and recommending appropriate approaches. Capable of planning and managing their own activities to meet work you're doing and deadlines.
• Effectively identifies partners and builds and manages relationships according to individual stakeholder needs and levels of influence.
• Contributes to communication plans and change management for projects and stakeholders.
• Responsible for requirements management plans including elicitation, approvals, processes, and scope impacts. Supports the work with the business to identify functional and technical requirements, translating the requirements into design specifications reflecting Functional Design, User Interface Design and Business Process.
• the Squad Backlog
• Working with business stakeholders to understand problems and opportunities; impacts and outcomes
• Working with the Product Manager and the Squad to test, document and communicate solution options
• Engagement with Subject Matter Experts and other Tribes/Squads who can support the Squad during solution delivery and facilitation of their involvement
• Ensuring that the business and organisational implications of day-to-day evolution of the solution are properly modelled and thought through

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

• Be uniquely you, come as you are 
• Bring your passion and feel the energy
• We offer flexibility, hybrid/remote working - we value our people

This is a 9 month fixed term contract

The Senior Product Manager - Data & AI will deliver new data products to bring these principles to life into all parts of our business including merchandising, operations and support functions across retail and hotels. Working in conjunction with our data science, analytics and technology teams you will develop the roadmap for your product and lead a squad (or number of squads) to deliver the roadmap

This opportunity specifically sits within our Merchandising and Marketing product portfolio and manages our AI product suite supporting our localised range and space mission; where we seek to enable a local range for every customer experience across the country, while balancing organisational and brand outcomes. As a newer mission, this role expects experience in leading from discovery to execution across a wide range of stakeholders and a complex organisational environment. The candidate should expect and be capable to provide direct transparency to executive leadership as well as our partners and retail customers. 

Within Advanced Analytics we have a vision to create ‘An Endeavour where data and AI fuels our teams to create our more sociable future’. Our key principles as a function are to:

• Maximise Value - Lead transparent and value-driven prioritisation that answers and provokes the questions that matter while optimising decision making from data across the group. 
• Accelerate and Harden - Focus on outcomes, whilst embedding foundations to create reusable assets with which we can continue to innovate faster and more effectively. 
• Build AI readiness - Invest in the capability of our teams to develop the skills they need to drive measurable value from data and AI.
• Lead our Data responsibility - Empower all to jointly manage and responsibly use data in daily ways of working, with effective custodianship, accountability & consideration of privacy. 

Sound good? Read on.

Here is a taster of what you can expect in this role

• Lead the strategic design of your Products to deliver meaningful value to our business and our customers; balancing short and long term benefits
• Design and deliver against your agile roadmaps in partnership with business stakeholders and customers to create measurable value.
• Create customer, business and stakeholder alignment to your squads outcomes
• Partner with your delivery lead develop an empowered cross functional squad
• Leading multiple Products, you'll ensure teams are creating lasting value and delivering against our vision.
• Design the product roadmaps for the development of new meaningful new features, and functionality, that adds measurable value to customers.
• Bridge the team with business stakeholders (internal customers) from design through to delivery.
• Work with other product managers to ensure cross-team dependencies and strategic priorities are balanced for short and long term value.
• Managing product P&Ls as well as tracking and reporting attributable outcomes
• Leading vendor selections as part of the decision to build or buy product solutions.
• Maximises the value of the work done by:
• Ensuring the squad backlog is clearly expressed and visible, transparent and clear to all.
• Work with the your team to define milestones and ensuring delivery to plan
• Aggressively prioritise opportunities, identifying the value of each to ensure that we're solving problems that matter and have the greatest impact to our customers
• Achieving revenue and CODB performance OKRs

• Be uniquely you, come as you are

You’re customer focused and passionate about being part of a tribe of great people and you actively contribute to your workplace community.

With a growth mindset, you orient around doing what’s meaningful, purposeful and delivers value. You’re excited about being part of a data-led transformation at one of Australia’s biggest companies.

You’re curious and empathetic. You have an eye for the bigger picture while also ensuring the details are in order. You deal with complexity by collaborating with colleagues, listening to customers, testing ideas and continuously learning. You take authorship for what you create.

Our Chapter combines Data Engineering concepts to deliver data centric systems, products and applications.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Analysis

  • Work with squad members and business SMEs to understand the requirements including business problem or opportunity, data feed/pipeline requirements, model design, features and/or reporting requirements

  • Contribute to documentation of requirements and user stories in Jira/Confluence, as required

• Delivery

  • Design, Build and deploy data pipelines required for the relevant initiative - could be to support analytics, reporting, machine learning, data migration and/or data archiving requirements

  • Document relevant information required for knowledge sharing across the team and for operational support handover

  • Knowledge sharing amongst the data engineering chapter and squad team members

  • Collaborate with team and stakeholders to ensure successful delivery

  • Contribute and adhere to technology standards, data governance & privacy policies and IT security standards

  • Adhere to corporate governance policies and architecture best practice

  • Attend/contribute to squad agile ceremonies (e.g. standups, sprint planning etc)

  • Where required, support ML Engineers to implement and deploy scalable ML models and features (as designed by data scientists), adhering to enterprise CI/CD and devops practices

  • Where required, support ML Engineers to optimise execution performance (time and cost) of models

  • Where required, support integration, orchestration and visualisation components.

• Operations

  • Contribute and assist with handover documentation to by used by operations team for new builds/enhancements

  • 3rd level support for incidents relating to productionised data pipelines, Tableau and/or ML models

  • Comply with the change process and provide inputs, as required, and attend CAB, where required

• Be uniquely you, come as you are 
• Flexible role
• Creating a more sociable future together

We are seeking a dynamic and experienced Business Analyst to join our Hotel Pricing Optimisation Squad within our Advanced Analytics tribe. This is a pivotal role which will help drive key initiatives aimed at improving guest experience and value perception through strategic pricing optimisation. The role will combine a strong customer focus with the latest techniques & methodology, to contribute meaningfully to our Advanced Analytics vision of “An Endeavour where data and AI fuel people across the group to create our more sociable future”.

The ideal candidate will be fascinated by how systems and services influence guest value in front of house interactions, this may be informed by retail, commercial, hospitality or other relevant industry experience in Australia. This role will involve collaboration with the product manager, internal SMEs, and specialist data roles, within the squad, and across other squads in Advanced Analytics to ensure the outcomes delivered are desirable, feasible and viable.  The Business Analyst will also assist in managing stakeholder relationships with our key customers in ALH Hotels (part of the Endeavour Group). 

Your skills in business analytics—particularly in collaboration, facilitation, and documentation—will make you a central “go-to” figure between our business and development teams. As you will be working within a squad, you will establish and drive best practices for business analysis as applicable to the squad goals, while maintaining open communication with other squad members.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Collaboration - Discussing and messaging the Product Manager and/or Delivery Lead to align on priorities and needs throughout the day, formulate the squad backlog, and/or design squad or term planning events

• Curious and collaborative conversations with business SMEs or stakeholders to understand the user value of solving problems and opportunities in the current state

• Evaluation, analysis, and communication of business requirements captured in clear documentation, showcasing current and future state processes

• Engagement with Subject Matter Experts and internal specialists to understand operational and implementation requirements so that we can ensure successful delivery of customer value

• Engagement with change management and operational teams to understand impact of our deliverables on venues and staff to minimise change resistance

• Engagement with technical squad members to understand solution feasibility 

• Participating in validating outcomes to ensure the deliverables meet the user's needs.

• Facilitation - Facilitating backlog refinement with the squad, leveraging a high-level understanding of advanced analytics tools and software development

• Identifying emerging squad needs, and facilitating access to the right stakeholders, end users, or resources to answer them

• Engaging with and facilitation of SMEs and other Tribe/Squad engagement to support delivery when required

• Identifying and proposing squad process enhancements to elevate efficiencies, collaboration, or inclusivity

• Documentation - Responsible for selecting the appropriate level and location for documentation e.g. wiki, Google Slides, Jira, to suit the communication needs of the audience

• Creating and refining epics and stories aligned to customer and business problems, including user stories, functional and non-functional requirements, and acceptance criteria

• Adding to stories in the backlog as knowledge and detail expand and evolves

• Bring your passion and feel the energy
• Hybrid/remote working.  We value our people
• Team discounts across Endeavour Group

The Finance Analyst role will help support the Pinnacle International & Wholesale Team, a growing part of the overall Pinnacle business responsible for domestic wholesale and international external sales.

This role will report to the Finance Manager (Pinnacle International and Wholesale), and partner with the Head of International and Wholesale.

A dynamic role within a growth area of business covering commercial partnering, financial reporting and process improvement, requiring close teamwork with sales, operations and other stakeholders.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Support and partner the Head of International and Wholesale and supporting leadership team in the development of the International and Wholesale plan.
• Drive and support the annual operating budget with the team across International and Wholesale.
• Support a “no-surprises” forecasting process across the International and Wholesale portfolio  including the identification of risks and opportunities.
• Support the International and Wholesale team on commercial matters as and when necessary (e.g. product pricing, volume, rate & mix analysis etc). 
• Support the assessment of portfolio performance through diagnostics on performance vs targets.
• oversee the preparation of Balance Sheet reconciliations and responsibility for clearing of reconciliation items, preparation of journals to ensure all month end transactions are posted into the general ledger. 
• Matrix-style partnership required in order to support the team with other Pinnacle finance team members given the E2E view of International and Wholesale cuts across wine making (Vinpac) and Paragon.
• Working closely with Pinnacle and Endeavour retail finance teams to simplify business processes, enhance insight.