If you are customer-centric, passionate about sales, have a background in Maths, Statistics or data, and looking to fast-track your career into a senior management role, then this Account Executive role could be a great fit for you! 

Ideally, you will have 3+ years' full-time, sales experience, helping customers to understand the business value of making data-driven decisions. 

You must be based in Melbourne and have Australian citizenship or Permanent Residency. 

As an Account Executive at The Data Foundry, you will have a significant impact on our success in VIC.  You will showcase your exceptional sales skills and experience, excelling in the full range of sales-related activities, that set us apart from the competition.  This will include captivating clients with impressive presentations, crafting compelling statements of work, delivering outstanding tender responses, and securing coveted spots on government supplier panels. 

Additionally, you will own the end-to-end sales process, ranging from prospecting right through to diligently following up on customer purchase orders and invoices, ensuring their complete satisfaction and happiness throughout the entire sales cycle. 

The Data Foundry is a fast-growing company so, after proving yourself in this Account Executive role, you will be offered a more senior role with the potential to be running the business, if that aligns with your goals and capabilities. 

Your mission, should you choose to accept it, includes: 

• Researching, validating and securing strategic new business as well as extending our footprint within existing customer organisations, in order to meet and exceed revenue goals. 
• Building a robust and reliable pipeline of potential customer opportunities. 
• Maintaining an up to date and accurate pipeline management tool. 
• Starting with our customers and working backwards, understanding their objectives, decision-making processes and buying criteria, whilst forging long-lasting business partnerships. 
• Collaborating with the Managing Director to execute sales strategies and deliver on revenue expectations, by way of open, honest and accurate communications. 

Broker Account Executive, you play a critical role in building and maintaining 
partnerships with brokers to drive sales and revenue growth for Shift. Your 
success depends on your ability to establish trust, provide value, and deliver 
results for both your company and your broker partners.

What you'll do:

•  Broker Relationship Management: Develop and nurture relationships with brokers in support of the existing Business Development team and existing Broker clients.
• Business Development: Actively prospect and activate existing broker partners to expand the company's reach and market share. This involves identifying potential opportunities, making sales pitches, and presenting Shift’s products.
• Product Knowledge: Build a deep understanding of the company's products and services, including their features, benefits, and competitive advantages, to effectively communicate with brokers and address their clients' needs.
• Training and Support: Provide training, education, and ongoing support to brokers to help them understand and effectively sell the company's products and services to their clients.
•  Sales Support: Collaborate with sales teams and support staff to provide brokers with the resources, tools, and assistance they need to close deals and meet sales targets.
• Market Analysis: Stay informed about market trends, competitor activities, and regulatory changes that may impact the broker channel and the company's business. 
• Reporting and Analysis: Track and analyze key performance metrics, such as broker sales volume and conversion rates, to evaluate the effectiveness of broker partnerships and identify areas for improvement.

Location: Based at our Ringwood East office on the lands of the Wurundjeri People

Contract: Maternity Leave contract until December 2024

Hours: Full-time 38 hours per week

About the Refugee Health Program

The Refugee Health Program supports people who are newly arrived refugees, refugees who have ‘fallen through the health care gap”, asylum seekers, and people from a “refugee-like” background who arrive on different visa types (e.g. student, spousal etc).  It comprises of a multidisciplinary team made up of General Practitioners, a Nurse Practitioner, Registered Nurses, and Bicultural Workers. The purpose of the team is to ensure people from refugee and asylum-seeking backgrounds are comprehensively assessed on arrival and a plan of care is developed to optimise their health and quality of life. This service helps to support people to navigate the health system and to work with providers across this system to achieve optimal health outcomes. We aim to deliver coordinated, person-centred, effective, and appropriate care to clients from a refugee and asylum-seeking background.

Position Overview

This is a fantastic opportunity to make a positive impact on the lives of our clients. Working in close collaboration with our team of Refugee Health GP’s, Nurse Practitioner, Refugee Health Nurses and Bicultural workers, you will provide comprehensive administrative support which will contribute to the smooth running of the program. This will include (but is not limited to) scheduling of appointments, booking interpreter services, supporting internal and external referrals to services, and supporting the team with general administration. 

Key Responsibilities

• General Administration: Provide broad administrative support to Clinical and Complex Care Services teams and programs.
• Customer Service: Respond promptly to internal and external enquiries, manage customer appointments, and support recruitment and retention activities.
• Documentation: Draft and contribute to various documentation including minutes, presentations, reports, and general correspondence.
• Compliance: Support compliance reporting requirements and ensure all organizational, funding, and legislative obligations are met.
• Project Support: Assist with project activities, ensuring meticulous attention to detail, effective tracking of actions, and logistical support.
• Stakeholder Communication: Communicate clearly and effectively with stakeholders across all levels within the Primary Care teams and programs.

Qualifications and Skills

• Education: Certificate III/IV in Business Administration or Allied Health Assistant is highly regarded.
• Administrative Skills: Well-developed skills with a strong focus on attention to detail and accuracy.
• Technical Proficiency: Confident using MS Office Suite applications.
• Customer Service: Approachable with excellent customer service skills.
• Autonomy & Teamwork: Ability to work independently and collaboratively as part of a team.
• Problem Solving: Strong organizational, prioritization, and problem-solving abilities.
• Communication: Confident and effective communicator.
• Personal Attributes: High emotional intelligence, personal resilience, and tenacity.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Tanya Stott at [email protected]

Why Join EACH?

• Compensation: Generous Salary Packaging benefits of up to $18,550  
• Impactful Work: Make a positive difference in the lives of individuals in our community.
• Supportive Environment: Be part of a supportive team committed to professional development and personal growth.
• Diverse Opportunities: Engage with a variety of tasks and projects that offer growth and learning experiences.

Who We Are

For over 50 years, EACH has been dedicated to enhancing lives and fostering stronger communities through our health and support services. Our workforce comprises compassionate individuals ready to offer a wide range of services tailored to meet the unique needs of individuals from all walks of life. Join us in our mission and together, let's create meaningful change. 

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.