A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 
• Fold, hang, display and merchandise garments to maximise selling opportunities. 
• Actively process, stock and replenish garments on the sales floor and in the stock room. 
• Open, unpack and label merchandise with security tags. 
• Support customer purchases and returns in the register. 

Job DescriptionAs a Lead Developer, you will spearhead initiatives to optimize and expand our use of the Appian platform across various business functions, this leadership role demands a deep understanding of Appian’s platform capabilities, strategic vision, and the ability to translate complex business requirements into efficient technical solutions. You will lead a team of developers and collaborate closely with business stakeholders to drive innovation and operational excellence.Role and Responsibilities:The Roles & Responsibilities of a Lead Developer include:Build and oversee the design, development, and implementation of projects in AppianRequirement gathering and analysis.Build robust Integrations with other peripheral systems, middleware, application. Build and Design Data Models.Defining architectural & development standards for the project in adherence to Appian and WNS-Vuram best practices.Performing frequent code reviews & ensuring quality of the overall delivery.Conduct sophisticated troubleshooting and problem-solving across the Appian platform. Direct and mentor a team of Appian developers and analysts, fostering a culture of continuous improvement and professional growth. Manage key stakeholder relationships, translating complex business needs into technical specifications and ensuring alignment with business objectives.Drive innovation in Appian, leveraging new technologies and methodologies to enhance service delivery. Hands-on on Appian key capabilities like process modelling, user interface, expressions, plugin analysis, sites, embedded Appian, portals, records (data fabric), SSO/LADP, Admin Console, Logs etc.Proficient on database concepts like stored procedures, views, materialized views, triggers, explain statement etc.Estimate projects based on high level requirements / RFPBuild applications with performance optimization guidelines, especially for high volume / usage applications.Build demos, PoCs, PoVs for customer stakeholders and internal team on need basisBuild high-level technical specifications for the solutions.Manage Appian upgrade process, ensuring compatibility and minimal disruptionLead User Acceptance Testing with business users, BAAbility to perform Application deploymentsOversee infrastructure set up in case of On-Premises projects.Working with the on-shore or off-shore team during the development phaseWorking knowledge of Networks and OS platforms (Windows, Linux).Knowledge of agile development methodologies.Running all major sprint ceremonies.Minimum Requirements:Degree in Computer Science, MIS, IT, or other related fields.6+ Years of Total experience4-5 years of experience in the development of enterprise-level web applications using Appian.At least 1-2 years of experience in leading a team of developers.Experience in developing on J2EE platforms, .Net platforms, RDBMS platforms (Oracle, MySQL, SQL Server)Good logical and analytical reasoning ability.Good team player.Fluent English communication and social skills to interact with a global customer base.Flexibility to travel.Preferred Competency Requirements:Knowledge of GenAI, AI, RPA, IDP, DevOps, Process Mining tools and technologies will be an added advantage.Working knowledge of Networks and OS platforms (Windows, Linux).Knowledge of agile development methodologies.Appian Senior/Lead Developer Certification.Strong leadership skills with the ability to lead by example in developing solutions and managing teams.QualificationsGraduate/Postgraduate

Lead Technical Consultant

We collaborate with various teams throughout the student journey, collecting, connecting, and analysing performance data, voice of customer and external datasets. Our primary goal is to provide reliable, actionable, and timely insights to enhance the student experience and outcomes.

As a Customer Insights Lead, you will play a pivotal role in shaping a category leadership approach across the organisation. You will connect marketplace and category insights to identify opportunities, building organisational momentum to deliver better experiences for our students and unlock value for our marketplace partners.

Here's a glimpse of what a typical day might entail

Learner demand and competitor analysis

• Stay informed about current and future trends in learner demand.
• Conduct market research and category analysis, considering economic, sector, technology, and social trends that could impact learner demand.
• Utilise these insights to support business and partner understanding of market, category, learner, and marketplace service performance.

Marketplace listings performance analysis

• Develop and maintain an analytical method for comparing listings and partner performance across various metrics, including impressions, views, prospects, enrolments, and revenue.
• Implement appropriate segmentation for category and subcategory benchmarking.

Category expertise

• Become an education category expert by staying up-to-date with sector trends, learner behaviour, and market dynamics. 

Identify and communicate opportunities.

• Identify future growth opportunities and formulate appropriate recommendations.
• Conduct in-depth analysis of category and listings data and generate actionable insights.
• Collaborate with cross-functional teams to align category strategies with overall business objectives.
• Develop and facilitate a framework and practices for teams to ensure that insights are accessible to all stakeholders who would benefit from them.

Maintain and extend research and data sources.

• Seek, collect, and connect new data sources to expand our knowledge of category and learner demand.
• Conduct new and recurring research to support learner demand insights.
• Enhance and automate the collection, maintenance, and publication of higher education market data.

Here are some ways you will bring your best to this role 

• Demonstrate proven experience in category strategy development and insights.
• Utilise a range of quantitative, qualitative, and analytical methodologies to generate actionable insights.
• Possess relevant education in Market Research, Economics, Data Insights, or Statistics.
• Have experience in consultations and presenting to a diverse range of stakeholders.
• Be well-versed in innovative research techniques or research methods.
• Take on a facilitation/partnership role to enhance awareness, consistency, and quality.
• Define and manage organisational frameworks and approaches.
• Think with a business-centric mindset and creatively address problems to deliver solutions.
• Exhibit strong ownership of problems and adopt a consultative approach to business partnering.

What do we offer? 

• Not-for-profit salary packaging benefits, including novated leasing 
• Competitive market salary complemented with annual individual and company incentives 
• Discounted gym memberships and health insurance
• Opportunities for continuous learning and training
• Subsidised study opportunities 
• A paid subscription to Calm as part of our commitment to health and wellbeing 
• An inclusive leave policy that recognises significant events outside of public holidays 
• Workation leave – work remotely anywhere for 10 days of the year 

OUA is committed to fostering an inclusive and diverse workplace that mirrors the diversity of the marketplace we serve. We encourage candidates from all backgrounds to apply, even if they do not meet all the listed requirements. We value unique perspectives and experiences that can contribute to our mission of helping students transform their lives.

Who You’ll Work With

As a Claims Consultant, you will be the voice representing our insurance partner, IAG. You'll play a crucial role in resolving major property damage claims, from natural disasters like flooding and fires to everyday claims and account upkeep with IAG.

This is your chance to build strong connections with your customers, ensuring they receive the highest level of customer experience as you support the end-to-end management of their claims. Plus, you’ll receive regular coaching from your leaders to ensure you’re set up for success!

What You’ll Be Doing