About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As a Senior Copywriter, you’ll take ownership of developing high-quality, insight-driven copy that captures attention and engages audiences. Whether you're crafting campaign narratives, writing product copy, or creating content for sustainability driven initiatives, you’ll ensure everything is aligned with the brand’s voice and marketing goals. You’ll work closely with the Creative Director, marketing teams, and cross-functional partners to deliver creative solutions that make an impact.

This role calls for a talented storyteller who can distill complex ideas into clear, engaging messages. You’ll be responsible for delivering copy that not only meets but exceeds expectations across digital, print, and social media campaigns.

Your Day to Day

• Develop on brand, insight driven copy for multi channel marketing campaigns, from email marketing to product descriptions.
• Write engaging copy for paid and organic social media, display banners, landing pages, packaging, and wholesale communications.
• Collaborate with the creative, marketing, and cross-functional teams to brainstorm campaign ideas and deliver cohesive strategies.
• Dive into industry trends, consumer insights, sustainability, and current events to craft timely, strategic messages.
• Collaborate with teams to gather post campaign performance insights and refine messaging for continuous improvement.
• Ensure brand consistency by acting as a key guardian of the brand’s tone of voice.
• Edit, proofread, and refine copy, ensuring clarity, accuracy, and adherence to brand guidelines.
• Validate claims and ensure all messaging is supported by factual evidence and aligns with the company's values.
• Manage multiple projects simultaneously, ensuring high quality work is delivered on time.

What You Need

• Strong understanding of how copy fits into broader campaign objectives and marketing goals.
• Proven experience writing for digital, print, social media, email, packaging, and more.
• Ability to research industry trends, consumer insights, and sustainability topics to inform copy.
• Deep understanding of brand tone of voice and how to maintain consistency across all communications.
• Natural storyteller with the ability to create engaging, action-driven content.
• Exceptional grammar, punctuation, and proofreading skills, with a keen eye for detail.
• Strong interpersonal and communication skills to work effectively with cross-functional teams.
• Experience with tools like Asana, Trello, or Monday.com to manage timelines and deliverables.

The Perks

• Dog friendly offices.
• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.
• Hybrid work environment.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape.

About The Role：

We are seeking a Senior Promotion Operations Officer to join our dynamic team within the financial industry, specifically focusing on CFDs (Contracts for Difference). The ideal candidate will be responsible for overseeing the entire lifecycle of promotional operations, ensuring smooth processes, and collaborating with various departments to deliver an optimal client experience. This role requires a keen eye for detail, strong data management skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities：

• Review promotion applications to ensure all eligibility criteria are met.
• Set up client accounts in accordance with promotion requirements.
• Provide stakeholders with advice on promotion details and address related inquiries.
• Handle the organization and calculation of large amounts of data related to various promotions.
• Organize and report data to support the marketing team in measuring the effectiveness of campaigns.
• Update and distribute Standard Operating Procedure (SOP) documentation, ensuring all operational processes are clearly defined and kept up to date.
• Collaborate closely with the marketing, product, and other departments to ensure a seamless client experience, while also proposing operational improvements where necessary.
• Strengthen communication between promotion operations teams and other departments, ensuring customer feedback is incorporated into promotion and process improvements.

• At least 2 years of experience in an operations team within the CFD industry or other financial industries is preferred.
• Strong project management skills with a proven ability to oversee multiple projects concurrently in a fast-paced environment.
• Strong attention to detail and a commitment to accuracy.
• Quick learner with the ability to absorb and apply information efficiently.
• A team player with excellent collaboration skills.
• Proficiency in Microsoft Office (advanced Excel skills are an advantage).
• Willingness to work on public holidays.
• Bilingual proficiency in English and Chinese (Mandarin).

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities and WFH arrangements.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Invest in your growth! Access annual training opportunities tailored to your role.

Responsible for the supervision of the smooth and efficient daily operation of the Hotel and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.

This is a hands-on role, highly customer focused, and requires an individual who can lead by example in meeting and maintaining our team brand standards. In addition, you will:

• Assuming responsibility for the operation of the hotel under the guidance of the General Manager, including overnight caretaker duties
• Oversee all guest arrivals and departures, ensuring room allocations and check in/out processes adhere to agreed procedures and standards.
• Manage and supervise tasks of staff to ensure that highest quality service is delivered and department standards are met.
• Review and implement Procedures
• Communicate with General Manager on all matters regarding guest services & hotel operations.
• Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.

Ever wondered what fuels the daily operations of an ALDI store? It starts behind the scenes in a place full of people, products and a constant buzz - the warehouse. We're looking for someone who's up for a new challenge to join us as a Warehouse Operator at ALDI, where you'll get to see and be a part of the team that keeps our stores ticking.

Never worked in a warehouse before? No problem! If you're someone who loves an energetic environment, enjoys learning new things, and appreciates the beauty of a well-organised system, this could be your perfect role

• Receiving goods from our suppliers, picking the products and getting them ready to go to stores.
• Ensuring we picking and sending the right products to the right stores.
• Safely operate various equipment to move, stack, and organise products in the warehouse- don't worry, we'll show you how
• Work collaboratively with other team members to ensure smooth operations and timely order fulfillment

And the best part? Every single day at ALDI, you'll know you're making a difference, directly impacting our ability to stock our stores with products that help everyday Australians live richer lives for less.

Our new Demi Chef will:

• Assist the chef in charge to ensure the smooth running of the kitchen.
• Prepare mise en place for all relevant menus.
• Ensure consistent great food production, in line with the high quality standards set by the hotel.
• Ensure that all dishes are prepared consistently and according to standard
• Ensure strict stock rotation and minimum wastage, and assist with ordering necessary food items.
• Comply with all WHS, food safety legislation.
• Provide a courteous and professional service and ensure that guest feedback are actioned and communicated to the team

We are currently seeking an experienced Chef de Partie to join the professional and dynamic kitchen team in Pullman Hotel. This role will report to the Executive Chef & Executive Sous Chef, with responsibilities including leading the smooth day-to day breakfast operation within the kitchen.

Key responsibilities include but are not limited to:

• Manage breakfast service and lead breakfast team, ensuring adequate supplies are available for service.
• Prepare and present breakfast menu items, demonstrating variety and flair.
• Train and develop a team in quality preparation and presentation.
• Ensure stock rotation and minimum wastage.
• Mentor and co-ordinate the work of junior chefs.
• Assist with the implementation of programs to ensure high standards of cleanliness and organisation within the kitchen.
• Lead employees by setting a positive example.

Reporting to the Venue Manager, our Brewery Team of Food & Beverage/Bar Attendants play a major role in creating the vibrant service experience our guests have come to expect, providing service across our Brewery beverage, gaming and restaurant areas.

• Translation: Translate website content and CRM system interfaces from English to Japanese, ensuring accuracy, cultural appropriateness, and usability.

• Market Research: Conduct detailed research on the local Japanese-speaking market, analyze competitors' activities, identify business opportunities, and provide actionable insights tailored to specific regions.

• Lead Generation: Acquire leads through various channels, including online platforms, industry events, and networking.

• Relationship Management: Build and maintain strong relationships with clients through regular communication and follow-up, serving as their key point of contact.

• Client Support: Provide excellent customer service to clients, addressing their inquiries, concerns, and issues promptly and professionally.

• Cross-Functional Collaboration: Work with the marketing team to develop and implement strategies tailored to the Japanese-speaking market.

• At least 5 years of similar experience in the financial industry (consultation for candidates without experience available).

• Proven experience in winning awards such as President's Awards or achieving sales-related accolades.

• Previous experience at a consulting firm with the ability to share growth metrics or achievements for client accounts.

• Native Japanese speaker with fluent English communication skills.

• Experience with marketing research and analysis is preferred.

• Experience in customer service or client support is an advantage.

• Ability to work flexible hours to accommodate the Japanese market.

• Valid work visa for long-term employment, without the need for sponsorship.

• Positive, collaborative attitude and ability to work well in a team environment.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As the Brand Marketing Manager for frank green, you’ll take the lead in shaping the way our brand connects with customers. You’ll oversee end-to-end campaign planning, brand positioning, and media engagement while aligning key stakeholders to deliver meaningful marketing initiatives.

This role will immerse you in the dynamic world of sustainability-focused products, where you’ll manage brand and competitor analyses, coordinate with external partners, and ensure campaigns deliver measurable results. With the potential to transition into a permanent role and explore opportunities internationally, this is a chance to grow your career with a globally recognised brand.

Your Day to Day

• Develop and maintain an integrated marketing calendar that aligns brand priorities across all channels.
• Lead weekly cross-functional WIP meetings to ensure alignment on campaign timelines and execution.
• Partner with internal teams (creative, digital, e-commerce) to deliver cohesive, high-impact campaigns.
• Conduct brand and competitor analyses to inform marketing strategies and identify growth opportunities.
• Collaborate with media, influencers, and brand partners to amplify campaign reach and impact.
• Track campaign performance, analyse data, and generate insights to optimise future initiatives.
• Draft and manage detailed marketing briefs for internal teams and external agencies.
• Ensure all campaigns align with frank green’s brand positioning and sustainability ethos.

What You Need

• 3-5 years in a marketing management role, ideally within lifestyle, consumer goods, or sustainability-focused brands.
• Demonstrated success in leading cross-functional teams and managing multiple stakeholders.
• Comprehensive understanding of integrated campaign planning, including the ability to develop and manage marketing calendars.
• Proficiency in briefing and tracking marketing activities, ensuring campaigns align with overall brand strategy.
• Expertise in brand positioning and competitor analysis, using insights to drive growth and differentiation.
• Excellent analytical skills for evaluating campaign performance, generating insights, and making data-driven decisions.
• Exceptional communication skills, both written and verbal, to effectively align internal teams and external stakeholders.

The Perks

• Dog friendly offices.
• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As the Senior e-Commerce Specialist, you’ll play a critical role in helping to shape and execute the strategy behind our online sales channels. From managing our Shopify Plus platform to driving data-driven decisions, this role combines technical expertise, strategic planning, and hands-on execution to deliver a seamless shopping experience and boost revenue growth.

Collaborating across teams like Marketing, Supply Chain, and Customer Experience, you’ll ensure our digital presence is aligned with broader business goals. This is a fast-paced role perfect for someone who thrives in a dynamic environment, with a passion for innovation and measurable results.

Your Day to Day

• Manage the Shopify Plus platform, including product uploads, pricing updates, and issue resolution.
• Enhance user experience (UX) through website updates to boost conversion rates and sales.
• Analyse performance metrics like traffic and conversion rates using Google Analytics, providing actionable insights.
• Collaborate with marketing to align ecommerce with SEM, SEO, email, and social strategies.
• Coordinate with supply chain teams to maintain accurate inventory levels and minimise disruptions.
• Conduct A/B testing to optimise design, content, and sales strategies.
• Stay ahead of global e-commerce trends, integrating innovations into our digital strategy.
• Ensure compliance with data privacy regulations and maintain robust site security.

What You Need

• Advanced knowledge of Shopify Plus, with hands-on experience.
• Strong understanding of SEM, SEO, and e-commerce marketing strategies.
• Skilled in analysing metrics and translating them into actionable strategies.
• Familiarity with HTML, CSS, and e-commerce integrations.
• Proven ability to lead complex projects on time and within budget.
• Exceptional communication and teamwork skills across departments.
• Up to date with global e-commerce trends and UX best practices.
• Experience managing product listings, promotions, and updates.

The Perks

• Dog friendly offices.
• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As the Digital & Online Marketplaces Director, you’ll be responsible for shaping and executing our digital strategy to elevate both customer acquisition and retention. You’ll oversee all digital, e-commerce, and website initiatives, making data-driven decisions that enhance our brand’s digital presence and boost conversions. With a focus on creating a seamless and engaging user experience, you’ll manage key areas, including our loyalty program, media buying, and the performance of online marketplaces like Amazon.

In this role, you’ll work closely with a talented cross-functional team to deliver impactful campaigns across multiple digital channels, ensuring alignment with business objectives. You’ll also lead, mentor, and grow our digital marketing team, fostering a collaborative and innovative environment that keeps us at the forefront of digital trends.

Your Day to Day

• Develop and lead digital strategies across e-commerce, paid search, social media, display, SEO, email marketing, and loyalty programs.
• Oversee website and e-commerce platform performance, optimising for user experience, engagement, and conversions.
• Manage the loyalty program to drive customer retention, engagement, and lifetime value.
• Lead data analysis and reporting across platforms, using insights to drive campaign and e-commerce performance.
• Implement SEO and CRO strategies to increase organic traffic and improve conversion rates.
• Manage the digital marketing budget, allocating resources effectively to maximise ROI.
• Oversee media buying across radio, OOH, and digital networks to ensure brand visibility and reach.
• Lead and support a high-performing digital team with mentorship and development opportunities.
• Manage online marketplaces, ensuring consistent branding and growth on platforms like Amazon.

What You Need

• Proven experience in digital marketing, e-commerce, and website management.
• Strong technical knowledge of e-commerce platforms, CMS, and digital marketing tools (e.g., Google Analytics, SEO tools, CRM).
• Expertise in loyalty programs and retention strategies.
• Analytical skills to interpret data and enhance digital campaigns.
• Experience leading cross-functional teams and managing complex digital projects.
• Knowledge of SEO, paid media, email marketing, and media buying.
• Familiarity with marketplaces like Amazon and strong technical understanding of e-commerce platforms.

The Perks

• Dog friendly offices.
• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

• New restaurant opening at Brisbane Airport Service Centre in early 2025
• Start now to complete training in an existing GYG restaurant
• Great opportunity to build and shape the culture at a brand new restaurant!

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As the Restaurant Manager at GYG, you will lead the charge in overseeing daily operations. You will empower the team through coaching and training, while managing your restaurant's P&L. Your role will see you maintaining the highest standards of quality, adhering to all procedures, while embodying the GYG spirit. 

What's in it for me?  

So much! Check out some of the benefits below:  

• Competitive salary from $75k + super + bonus structure  
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Area Management and beyond
• A comprehensive training program and support to set you up for success 
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• Annual Restaurant Managers summit –  enjoy days of connecting, networking and sharing with leaders from across the country!
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• The possibility of owning your own franchise or joining our corporate office in future 

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• Demonstrated leadership experience in a fast-paced, high-energy setting  
• Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities and collaborate on actionable strategies with the team
• Previous success in meeting KPI’s
• Proven track record of delivering outstanding customer service  
• Exceptional interpersonal and communication skills 

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

• Responsible for all financial and operational data related to DC controlling, incl. set up and follow up on agreed budget, projects, KPIs (e.g. cost, service, sustainability) in terms of efficiency and productivity as well as quality assurance
• Support departments and management team with financial and quantitative insights as well as reports and analyses
• Verify correct invoicing and quality check of main cost drivers
• Support identifying and driving areas of improvement with regards to DC performance by performing relevant analyses and reports as well as define potential action plan, e.g. for improving profitability, service level, efficiency, DC costs etc.
• Support defining framework & reports structure to follow up on business results on regular basis, in alignment with overall global guidelines and reporting needs of DC mgmt., audit routines etc.
• Support and drive contract negotiation (e.g. oversee and initiate tendering of contracts with external vendors)
• Provide quantitative decision support to DC management team
• Challenge and validate planning

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Are you ready to kick start your retail career? Join our Employer of choice, award winning retail team as a casual Junior Store Assistant at ALDI, where opportunities are endless!

At ALDI we do supermarkets a bit differently. With us, you’ll receive all the training you need to become a retail superstar and gain the confidence to set you up for success - now and into the future. Be part of a diverse and inclusive team that support one another in achieving our shared purpose - for our customers to live richer lives for less.

Junior Store Assistants are the backbone of our retail stores and keep our stores running by:

• Assisting customers with finding their favourite products on the shop floor with a smile
• Keeping our aisles organised, clean and looking fabulous  
• Back of store duties including unloading and unpacking stock, keeping our shelves full so our customers can find their favourites!

As a Video Artist at Gameloft, you’ll work with our Marketing Department to produce high-quality, captivating video content for multiple platforms. Partnering closely with game teams, you’ll help bring their creative visions to life.

Responsibilities

• Edit raw footage into polished videos, ensuring timely delivery.
• Collaborate with the game team to integrate feedback.
• Apply colour correction, sound design, and visual effects.
• Manage multiple projects while maintaining top quality.
• Optimise content for different platforms and formats.

As an HR Manager at Gameloft Brisbane, you’ll join a team dedicated to helping our games teams create amazing products for our community. As part of the leadership team, you will collaborate closely with the Studio Manager and peers, providing expert advice and support across all HR-related areas.

Your duties as HR Manager will include among others:

• Work with the Leadership team to set goals, create people management strategies, and boost team engagement.
• Give HR advice on company policies, performance, benefits and evolutions.
• Attend workshops and monthly HR meetings with HQ and the SEA team to discuss HR plans and policy updates.
• Manage the Talent Acquisition Partner and HR Business Partner of the studio.
• Promote learning and development across the studio and encourage a culture of continuous growth.
• Help build the Gameloft brand by working with education partners and improving the Employee Value Proposition.
• Oversee HR projects like health initiatives and company events, with support from a Communication Specialist.
• Collaborate with industry partners like IGEA and Screen QLD.
• Support and encourage a positive and open company culture.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Director, Support (Health) at Civica

In this senior leadership role, you will oversee the support teams, processes, and technology that serve the customers and products within your division. Reporting directly to the divisional Executive Director and Head of Support, you will lead a team of support professionals while collaborating with leaders across Service, Development, Product, and Central Functions.

The position requires strategic thinking, strong problem-solving skills, and extensive stakeholder management experience, with the ability to thrive in a fast-paced environment. You will plan, budget, and coordinate the performance of the division’s support function to consistently meet customer satisfaction and operational support targets.

Staying up-to-date with evolving technology and supported products, you will recruit and develop a high-performing support team, fostering career growth and skills development. Your role involves leading and motivating the team to deliver support excellence and achieve high business outcomes.

You will define, manage, and report on KPIs for support activities, leveraging data analysis to identify efficiencies and areas for improvement. A champion of continuous process improvement and innovation, you will drive enhancements in support KPIs, contributing to increased customer satisfaction, retention, and referenceability.

Collaborating with other support leads across the organization, you will share and refine support best practices, ensuring the delivery of exceptional results across the board. This is a unique opportunity to make a significant impact by shaping the future of support excellence in your division.

Requirements

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

As the Talent Acquisition & Capability Advisor, with a specialised focus on technology recruitment, you will be a key player in our collaborative People Team, driving the acquisition of top tech talent while empowering hiring managers and team members to build high-performing, future-ready teams.

Your role will go beyond just traditional recruitment: you’ll act as a strategic advisor, helping hiring managers refine their recruitment capabilities, develop stronger teams, and build the technological expertise needed to thrive in today’s competitive landscape.

In addition to recruitment, a core focus of your role will be enabling hiring managers to continuously evolve their team's progression and succession strategy through our customised capability frameworks. You will foster a mindset of growth, encouraging the development of their own leadership skills in managing diverse teams and ensuring that the talent pipeline aligns with long-term organisational goals.

By bringing your expertise in talent acquisition, relationship-building, and capability development, you will help both individual managers and the People Team thrive—delivering not just exceptional recruitment outcomes but also a measurable improvement in team performance and skills across the organisation.

This is a great opportunity to lean into the capability and enablement world that comes after placing the right candidate!

Where and how you can work...

With our HQ in Brisbane, we also have offices in Darwin, Sydney, Auckland, and Wellington. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences.

This role is based in Brisbane and is an 18month maternity leave contract.

Your day-to-day...

• With support from the wider Talent team, steer and manage the recruitment lifecycle for a variety of roles across the business with a focus in Technology roles.
• Work with business units to understand talent acquisition requirements, future workforce plans and setting expectations and managing the processes.
• Support hiring managers to make sound hiring decisions, including candidate screening, interviewing, and recruitment administration.
• Support the Senior Capability Partner with high-value enablement work on customised capability frameworks for the technology teams.
• Support the delivery of a market-leading candidate experience that is aligned to our employer brand.
• Build and maintain effective relationships with the leaders and managers you support, acting as a trusted advisor and objective sounding board for people-related talent initiatives.
• As appropriate, work with agency partners to strategically source applicable talent

What you’ll bring...

• Demonstrated experience as a trusted advisor and specialist in a corporate Talent Acquisition function.
• Experience in the complete end-to-end recruitment lifecycle, including role definition, employer and role branding, as well as talent pooling.
• Previous experience working in Technical (IT) roles or for a Technology-led organisation is highly desirable.
• Demonstrated experience and strong familiarity with recruitment systems and platforms (ie: Workable, LinkedIn Recruiter, HRIS).
• Strong interpersonal and communication skills with high-level attention to detail.
• Exceptional time management capability, working with a range of stakeholders and changing priorities.
• A drive to build on current recruitment and business partnering skillset and lean into enablement work of Talent Management.

Entain Lifestyle...

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services.
•  Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
• A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.

Who we are?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more. 

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

Your duties and responsibilities will include but are not limited to:

• Working overnight from 11pm to 7am, with the availability to work shifts across the 7 days, including weekends and public holidays
• Conduct daily balancing and reconciliation, across the night audit process
• Provide exceptional customer service by responding to guest requests promptly, efficiently and courteously during check-in, check-out and for the duration of our guest’s stay
• Maintaining procedures in relation to credit and cash transactions and accounting documentation 
• Assist guests with luggage and other concierge duties as required
• Actively resolve complaints and challenges presented by guests

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

This role involves the implementation of organisation-wide integrity strategies, programs, and systems, with a focus on managing associated risks and ensuring compliance with relevant regulations, industry standards, and internal policies.

The ideal candidate will possess a proven track record in the execution and continous improvement of integrity strategies within diverse environments, demonstrating a strong commitment to advancing ethical practices and regulatory compliance at all levels of the organisation.

Key Responsibilities:

• Implement group wide business integrity compliance framework, identify areas for continuous improvement and enhancement of strategies, programs, systems and processes
• Serve as the primary contact of business integrity for the Senior Leadership Team and provide leadership for the group business integrity team
• Prioritise multiple projects and responsibilities, efficiently and effectively deliver high performing programs, while maintaining positive collaborative relations with various senior stakeholders
• Advise business leaders on ethics and compliance matters and support decision-making. Facilitating relationships with key stakeholders including the Senior Leadership Team and Board.
• Function budget oversight and vendor management

Commis Chef - Playford Tavern

• Above HIGA Award Rates + Paid Overtime and Public Holiday rates
• Work in a fun, busy kitchen environment with potential for progression
• Amazing perks - check out our full benefits at the bottom of this ad

Located in Adelaide's north, the Playford Tavern has been a mainstay for locals and visitors for years. Located on Peachey Road, just off the main strip of Davoren Park, we're across the road from Kalara Reserve and around the corner from Aurora Reserve.

Everyone’s welcome, come as you are
Whoever you are, whatever your title, we’re all on the same level!

Sound good? Read on.

This is a brilliant opportunity to become a Commis Chef at the Playford Tavern!

What you’ll do:

• Assist the senior chefs in preparing a variety of meals according to menu and orders
• Work efficiently to ensure timely delivery of dishes to guests.
• Comply with safety and health policies, procedure and role responsibilities as defined in the Safety and Health Responsibilities and Accountabilities procedure
• Setup and cleaning of kitchen

As the Human Resources Business Partner, you will partner closely with our Operations team in Casino and the functional teams within our Sydney Support Centre. In this versatile, you will oversee the effective implementation of the people strategy, ensuring alignment with business objectives.

You will play a critical role in shaping our workplace culture and driving performance by influencing key policies, processes, programs, and employee experiences for our talented team members.

• Implement APAC Policies and Processes: Champion, educate, and deliver key policies and processes across the APAC region to foster an engaged, high-performance workplace culture.

• Talent Management: Lead recruitment and onboarding efforts for new team members in our APAC locations, bringing our Employee Value Proposition (EVP) to life and ensuring a seamless integration into the organisation.

• People Development: Implement, coach, and embed key performance and development initiatives, including digitizing the learning experience to enhance employee onboarding, growth and capability.

• Health & Safety Hazard Management: Support and maintain comprehensive Health & Safety strategies and risk management processes, promoting a safety-first workplace culture across all locations.
• Reporting: Regularly report on Recruitment, Health & Safety, and People metrics, providing actionable insights to drive continuous improvement.

• Regulatory Compliance: Ensure full compliance across the APAC region with Employment Law and Health & Safety legislation, maintaining adherence to all regulatory requirements.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great