First Focus is Australia's best mid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 7th year running at CloudTango dot com). We are growing fast and now have almost 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for a strong IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best MSP-specialised Technical Account Manager in New South Wales. Why would such a competent and talented individual consider coming to First Focus? What makes First Focus better than where you are today?

• No non-technical sales/account management people! Work with people who actually get tech, from L1 to CEO.
• We understand the value you deliver, and we will give you the support to get the job done!
• We understand that the managing the relationship is just the start. Our whole delivery chain are onboard to provide an exceptional experience for your clients.
• We find and retain the best. Best Service Desk, best Project Engineers, best team!
  

Role

TAMs at First Focus combine their deep technical skills and experience in IT systems administration with a desire to provide genuine customer service and deliver pre-sales consulting. It's a perfect role for anyone looking for variety, challenges and career progression as you'll be taking responsibility for the solutions First Focus is delivering to multiple end customers.

Our Technical Account managers work together with our service desk, field techs and engineering teams so there's no shortage of technical backing when you need it.

This role would perfectly suit someone who is currently an experienced Technical Account Manager (obviously), but also a senior Project Management professional with an MSP looking for their next step, an experienced pre-sales professional with a handle on the commercials or even a strong Engineer who loves the people/customer service side of their role.

The perfect candidate for this role will join a team of highly specialised consultants and technical experts. To suit this role, you will have substantial experience working with a range client scales (sub 50 up to 500 seats) and possess technical and business competence across areas within the IT infrastructure domain.

If you at the top of your game in a MSP, MSSP or integrator and are looking for the next big step, this could be it. Rather than give you a long list of wants, we'll keep this brief. The following four things are non-negotiables:

1. You must have history and demonstrable competence delivering outstanding support and advice within another MSP, MSSP, integrator or other service providing IT business
2. You must be able to demonstrate success managing the relationship with small to mid scale clients across a range of industries and market verticals
3. Your values must resonate with ours. Our values can be found on the First Focus website on the About Us page
4. You must have a driving passion for helping people understand and use technology within their business that leads you to anticipate and pre-empt customer needs.

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Competitive package, 100% salary, 0% commission
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor and Leadership Lab training programs
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Option of a Tesla company car as part of your ongoing employment package (conditions apply)
• Regular social events and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

About ACC Singleton

Australian Christian College (ACC) is a protestant non-denominational, Christian Education organisation, whose mission is to develop each and every student to be equipped spiritually, academically, socially and physically to flourish into their full potential, and be a positive influence on the world around them. 

ACC is part of Christian Education Ministries, with 14 schools in 5 states, and is also the largest non-government Distance Education provider in Australia. 

ACC Singleton (ACCS) is located in the beautiful Hunter Valley region of New South Wales. Offering programs from Prep to Year 12, ACCS has been operating for over 12 years. The College has experienced considerable growth in student numbers and improvement in student learning results in recent years. During 2025 work will commence on a new 18 classroom building that will help accommodate the growth in student numbers from 420 to 600 students over the next 5 years. 

The College Principal and Board are committed to ACC Singleton being a school that prioritises excellent teaching that is continually improving, positive culture and authentic relationships.

About the role

The English / HSIE Coordinator (Yr 7 - 12) is a member of the College Leadership Team and will be expected to advance the Vision, Values and School Improvement priorities of the College, especially relating to literacy. 

A competent, relational and strategic leader, the English / HSIE Coordinator will oversee  teachers in these teaching areas, providing support and direction. With time release and coordinator salary loading, the successful applicant will also teach a number of English classes providing challenging, stimulating and well-organised lessons. 

The role also attracts the possibility of contributing to whole-of-College initiatives including,  instructional coaching, literacy enrichment, data analysis and targeted literacy interventions. 

This full-time position will commence in January 2025.

About You

• Be able to display the capacity to improve student learning and wellbeing outcomes.
• Be able to demonstrate excellent teaching as described by the Australian Professional Standards for Teachers.
• Be able to demonstrate excellence in leading with strategy, collaboration and positive relationships. 
• Be able to effectively plan for, collect and analyse educational data, then devise appropriate strategies and interventions to improve student outcomes. 
• Have an active Christian faith, suitable tertiary qualifications and NESA accreditation (or be eligible).
• Hold a current Employee Working with Children Check.

• Professional development, including in-house coaching. 

• Access to Employee Assistance Program (EAP).
• Salary sacrifice, including novated leasing. 
• Be part of a faith community that shares regular devotions, worship and prayer.
• Play an active part in growing the school and providing quality Christian education to students.

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About Our Team 

Datacom's ERP solution is designed to simplify and automate internal business processes, providing a single source of truth for reliable, data-driven decision-making. It offers enhanced visibility into our entire business, allowing for a clear understanding of what is happening across all operations. Additionally, it provides a unified set of tools that enable our employees to focus on value-added activities that support customer-facing functions. Datacom's ERP platform includes various technologies such as NetSuite, Oracle OpenAir, HCM, Boomi Middleware, Microsoft, and Cloud technologies. 

About the Role (Your Why)

As a Principal Engineer (Netsuite) you will provide engineering and support to the company’s ERP team. 

You will also be responsible for but not limited to the following:  

• Provide support to ensure system faults are rectified promptly 
• Develop technical solutions to meet ongoing business requirements 
• Enable users at all levels to perform their jobs effectively 
• Ensure business reports are accurate and provided in a timely manner 
• Support continuous improvement of systems 
• Assist the organisation in the selection, development of and transition to new solutions 
• Build rapport and working relationship with teams within the business at both management and end user level 

What You’ll Bring

• Prior experience with ERP implementation and support.
• At least 3 years of experience with Netsuite consultancy and support.
• Knowledge and experience in Software Development Life Cycle.
• Knowledge and experience in cloud and web application development. 
• Prior experience with integration projects interconnecting different applications. (Especially through web services)
• Ability to translate a functional document/requirement to a technical design.
• Intermediate with these Netsuite modules: SuiteScript, SuiteTalk, SuiteFlow and Advanced PDF/FreeMarker.
• Prior experience in Project Management and HCM applications such as OpenAir and Oracle HCM is an advantage 
• Ability to gather requirements and write an FRD is an advantage
• Ability to do both technical and functional consultancy is an advantage 

Qualifications and Education

• Bachelor’s degree in information technology, Business IT, Computer Science or related disciplines 
• Professional certification in ERP platforms desirable 

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Camplify Holdings Limited (CHL): is a global adventure travel technology company. Formed in 2021 we have three travel brands: Camplify, PaulCamper and MyWay.

Camplify: was founded in Newcastle, Australia, in 2015, and is a peer-to-peer van-sharing platform operating across Australia, New Zealand, the UK and Spain. It has been identified as one of Australia’s fastest-growing companies, placing #9 in the AFR’s Fast 100 (2022) and #4 in AFR’s Most Innovative Companies (2022).

PaulCamper: another peer-to-peer van-sharing platform, was founded in Germany in 2013 and has since expanded to Austria, the Netherlands and the UK. PaulCamper was acquired by CHL Group in 2022 and continues to operate from its HQ in Berlin.

MyWay: provides a suite of insurance products to RV owners and hirers, giving them the confidence to fully engage with CHL Group’s peer-to-peer platforms.

Together, these three brands form a global group focused on elevating outdoor experiences through scalable tech solutions. We’re transforming the way people access the outdoors and explore the world around them

Our culture: from Australia’s beaches to the Bavarian Alps, we’re changing the way people explore and experience the world around them. CHL is building an incredible community of RV owners and hirers across seven countries.

We celebrate the wins, learn from the almosts, and make a point of encouraging cross-cultural, cross-continent collaboration.

About the role:

Camplify has undergone an HR digital transformation over the past 12 months.  We now have a best in class HR tech stack (HRIS, ATS, LMS) and have launched some awesome talent programs but there is so much more we can and want to do to ensure our people are engaged and performing at their best.  That’s where you come in - we’re looking for a strategic, innovative Head of People & Culture to continue driving improvements.     Someone who is comfortable challenging legacy systems and driving the change necessary for us to become an employer of choice. 

In this role you will report to the ANZ Market lead who is passionate about People & Culture and will support your efforts.  You will join the ANZ Leadership team and remuneration committee.  Your new role will be supported by a People & Culture Advisor in Newcastle and you’ll work collaboratively with the European P&C team to ensure our core systems and processes are aligned.

There aren’t many roles in Newcastle that will give you the opportunity to innovate and make a difference like this one.  We are data driven and committed to measuring the impact of our P&C function so we can continue to improve.  Your efforts will be valued and recognised.  The business sees this role as critical to our future success.

Responsibilities:

• Lead and manage all human resource functions to provide relevant and responsive frameworks and procedures to support the effective functioning of the business.
• Contribute to the development of a collaborative high performing organisational culture by building employee and organisational capability.
• Provide sound and expert advice to senior managers on operational people matters, risks, issues and trends to keep managers informed and supported including coaching managers in relation to change management, engagement, and workforce planning issues.
• Develop, implement and monitor systems, policies and procedures to ensure compliance with legislative requirements and standards, across all key employment regions
• Lead the L&D strategy. Analyse the company’s training needs with senior leaders, build out learning solutions and implement them in an engaging and effective way.  
• Work closely with our payroll manager to ensure accurate and timely payroll for our team.
• Provide a superior level of support and always maintain a professional approach (both internally and externally) and a high level of confidentiality
• Coach and counsel senior leaders and managers regarding style and impact for high-performance
• Manage complex workplace people issues including grievances, performance improvement, conduct and other investigations, disciplinary matters to build a harmonious and productive working environment.
• Identify, analyse and review emerging people and culture policy issues and trends, review and interpret relevant areas of research and provide evidence-based and industry best practice recommendations.
• Understand the ASX environment and help ensure reporting compliance and engagement of the Remuneration Committee.

• Tertiary education in Human Resources or Business.
• 7+ years’ experience post-graduation in HR positions
• You must be based in Newcastle and able to work in the office at least 3 days per week.
• Experience working with HR technology (ideally HiBob and Workable)
• Strong communication skills.
• Problem solver focusing on continuous improvement initiatives.
• Energetic personality who enjoys challenging the status quo.
• Passion for learning and history of implementing best practices and strategies that have driven employee engagement, performance and culture improvements.
• Strong experience in L&D would be highly regarded.
• HR Awards would be highly regarded.

• Work in a fun dynamic ASX-listed scale-up
• Employee Share Scheme
• Short Term Incentive Program
• Van hire and product discounts
• An additional 2 days’ annual leave to go camping
• Novated leasing
• Employee awards & recognition
• The opportunity to work with a team of creative go-getters who are passionate about promoting thousands of vans and endless adventures!

Diversity is key at Camplify - we believe that the best ideas come from the diversity of our team. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. Creating a work culture that is safe and comfortable for our people to flourish is our main focus.

Ready to be part of an endless adventure? We're dedicated to making the best working environment possible for our people. All you have to do is apply.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

The Member Compliance Specialists are an integral role within Scheme Management, liaising directly with AP+’s Members on due diligence and Scheme compliance issues. The purpose of the role is to manage and monitor Member activity in relation to the Scheme Rules and the supporting documents.

The role will be an SME for their portfolio of Members ensuring efficient and effective management of due diligence and compliance aligning to the company’s strategic goals.

As the Member Compliance Specialist, you will be responsible for:

• Deliver and embed best-in-class portfolio management relating Member accounts and maintain a regular engagement cadence.
• Support and enhance the day-to-day implementation of the Scheme Compliance Framework.
• Coordinate and process member non-compliance tickets with appropriate action within agreed SLA.
• Facilitate non-compliance, remediation and exemptions with relevant stakeholders.
• Ability to understand and interpret Scheme Rules and methodology.
• Work closely with cross functional teams.
• Lead discussions on risk prioritisation using a risk-based approach evaluation methodology.
• Coordinate and recommend the appropriate consequence management to non-compliance tickets, breaches and issues.
• Present due diligence and non-compliance issues to forums and relevant management committees.
• Draft and send out member communications.
• Coordinate and review Annual Attestations process, identify issues and work with the members on remediation plans.
• Maintain accurate records, governance and compliance registers.
• Provide reporting on non-compliance and data trends.
• Provide support to the Scheme Management team and contribute to transformation projects.

The skills & knowledge you need to have:

• 3-5 years’ experience in a Scheme function and payments industry or similar role.
• Knowledge of Scheme Rules and their application to member activity.
• Knowledge of change management frameworks and processes.
• Ability to collaborate and negotiate with internal and external stakeholders.
• Familiarity with regulatory and legal requirements relating to the Financial Services industry.
• Effective workflow management to SLA’s.
• Excellent verbal and written communication skills.
• Bachelor’s degree or the equivalent experience in a compliance, risk management function in financial services or payments industry.

What’s next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

• Great Opportunity to work within a leading sales team
• Leading global organisation with opportunities for growth
• Excellent base salary + Uncapped Commission + Company Car
• Supportive team and Management

Are you a Sales Superstar? Do you love B2B sales? Want to work for a global organisation?

Rentokil Initial has an exciting position available for an experienced Sales Consultant to join our vibrant, passionate, fast-paced team in Newcastle. If you have outstanding people and communication skills and an extreme level of drive & motivation, then we'd love to hear from you.

In this role, you will be managing an assigned territory from Newcastle to Hunter Valley with an existing customer base or group to achieve and exceed sales quotas and revenue targets whilst building and maintaining effective relationships with key stakeholders within the business services industry.

In this role you will be responsible for:

• Servicing our existing client base and analysing their needs to increase sales
• Developing new business opportunities
• Develop proposals appropriate to customers' needs, including product, service and cost options
• Facilitate the resolution of any issues by actively resolving all first line queries and escalating where required
• Document all customer contact information into company systems and applications
• Monitor competitor and market activity, reporting significant developments to management and monitor market trends through personal contact with customers.

Requirements:

To be successful in this role you will have:

• Minimum of 2 years’ demonstrated experience working within a service industry (desirable)
• Experience in B2B sales and cold calling
• Outstanding verbal and written communication skills
• Understanding of local area and a direct selling culture
• High level commercial and negotiation skills
• Proven ability to achieve sales target

The successful candidate must be able to pass pre-employment medical, police and reference checks.

We will provide you with a competitive base salary, highly rewarding uncapped commission structure, company vehicle, mobile phone, and tablet and career opportunities. If you enjoy sales, being independent, on the road and driving, then APPLY NOW!

Rentokil is an equal opportunity employer that places emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths, and provides opportunities for everyone, regardless of gender, to achieve their full potential.

Employee Testimonials:

“Even though I can do my role at home, I choose to come into the office to spend time with my colleagues.” “It’s easy to have work-life balance working with Rentokil Initial.”

Michael Stone

“Since joining Rentokil, I have felt supported every step of the way.” Flexibility is a huge part working here - whether it’s the school run in the morning or pick-up in the afternoon Rentokil is always willing to work with me to make it happen.”

Jeremy Munyard

“It’s the culture at Rentokil Initial that has kept me here for 20 years.”

John Callus

Account Manager

We are searching for a seriously organised I.T. Manager to join the Bulletproof Sydney Studio to oversee and facilitate I.T. in our APAC region, as well as working as part of the global I.T. team at Bulletproof.

You will be working within one of the top independent global brand agencies, whose clients include world renowned brands, as well as smaller boutique clients. You’ll be an integral part of the team ensuring all facets of our IT Infrastructure runs smoothly.

ABOUT US:

• 400+ strong global brand agency

• 100% independent

• 25 years young

• 8 studios around the world

Bulletproof is a creative powerhouse run by creatives—a place where liked-minded individuals come together to deliver brilliant ideas. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum. You don’t need a degree to get a job at Bulletproof: we choose talent over title and seek people with energy, passion and soul.

As a team, we blur the lines between branding, content, digital, film, innovation and packaging; all the while bringing our clients the very best of the best.

At Bulletproof we have three core beliefs:

WE BELIEVE GREAT IDEAS CHANGE THE WORLD...

We believe in the power of design to influence human behaviour, affect change and pierce conventions.

WE BELIEVE PEOPLE MAKE THE DIFFERENCE...

That true collaborative spirit creates a compelling, infectious energy that delivers outstanding commercial results.

STAY NAÏVE…

We believe naivety keeps you relentlessly curious, open to possibilities and leads to purer, more interesting and uncharted solutions.

ABOUT THE ROLE:

Your main duties and responsibilities include:

• Managing Bulletproof’s APAC I.T, sites, working alongside and supporting the global I.T. team.
• Reporting into the Global Head of I.T.
• Continuing the smooth, efficient and productive running of the agency's I.T. infrastructure from supporting singler users to network and server maintenance.
• Managing and maintaining Bulletproof various Networks, Servers and SaaS solutions.
• Managing IT budgets, forecasting, enforcing cost-effectiveness when purchasing new and replacement hardware and software.
• Managing and supporting I.T. employees along with the Global Head of I.T.
• Implementing security of the network, data and its storage and communication systems.
• Acting in alignment with user needs and system functionality to contribute to organisational policy.
• Preserving assets, information security and control structures.
• Supporting and assisting external agency locations remotely as required.

WHAT YOU SHOULD HAVE:

If you tick all of the boxes below, we could be a perfect match!

Support Skills

• Apple qualifications ACTC 10.10 or ACSP 11.
• Jamf qualifications 100/200/300 and above ideally.
• Essential experience of using and supporting Mac OS, applications, and end users within a studio environment.
• Desirable knowledge and understanding of: Apple Hardware, Mac OS and iOS supporting users with Adobe CC suite, Microsoft Office and Font Explorer/Monotype.
• The ability to use and configure Jamf Cloud, Adobe Admin Console, Microsoft 365, Miro, Mac OS X Server, Synology, UniFi and Sonicwall.
• Knowledge of PC and Windows 10 OS.
• Assisting the setup and running of meetings using Teams, Zoom and other VC software.
• AWS or Azure qualifications or a good understanding of Cloud hosting Platforms beneficial.

Additional Skills

• A credible knowledge of routing, networking and DNS TCP/IP, DHCP, DNS, VPN.
• Experience of Apple Remote Desktop, TeamViewer and command line.
• Understanding of printers and calibration helpful.
• General I.T. hardware skills: replacing; memory, hard drives and replacing server rack components.
• Strong critical thinking skills.

Competitive benefits package

We are looking for enthusiastic crew to join the team at our Nowra McDonald’s. We have a variety of CASUAL, FULL TIME & PART TIME positions available including customer service and food preparation roles.

We are a 24 hour business which means we can offer flexibility to suit your availabilities. Days and hours may change and vary to meet the needs of the restaurant. This position falls under the Fast Food Award.

Your keys to success:

• Well-presented, friendly and organised
• Adaptable to a fast paced environment
• Able to deliver a high level of customer service
• A great team player
• Police Check required if successful (applicants over 18 years only)
• Full working rights in Australia is required

Tasks & Responsibilities:

• Customer Service
• Maintaining a clean work environment
• Preparing hot, fresh delicious food
• Working within a team to deliver the best quality, fastest experience for our customers

Perks of being a part of our Team:

• Discounted Maccas (Yum!)
• You will receive our world renowned training
• Flexible work hours, we offer shifts that fit around your life and commitments
• We are a diverse work place and equal opportunity employer
• Our workplace is fun and welcoming