Role and Responsibilities

CAE is a high technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Backed by a record of more than 75 years of industry firsts, we continue to reimagine the customer experience and revolutionize training and operational support solutions in civil aviation, defence and security, and healthcare. We are the partner of choice to customers worldwide who operate in complex, high-stakes and largely regulated environments, where successful outcomes are critical. As a testament to our customers’ ongoing needs for our solutions, over 60 percent of CAE’s revenue is recurring in nature. We have the broadest global presence in our industry, with approximately 13,000 employees, 180 sites and training locations in over 35 countries. www.cae.com

Our innovative technologies and services, and the people who collaborate every day to deliver exceptional service to our customers, are at the heart of what makes our organization successful and a great place to work.

The role we are offering you:

During 2024 we are opening a new Training Centre in Sydney. We are seeking individuals to support the maintenance of Synthetic Training Devices.  The primary responsibility of a Simulator Technician is to maintain the Simulator and ensure its availability and performance. 

Shift work is a requirement for this role.

Other responsibilities of a Simulator Technician may include assistance to flight crew and instructors during training, ensuring the achievement of maximum successful training events.

You must reside in Australia and have full working rights in order to be considered for these positions.

Are you ready to:

• Carry out all maintenance tasks effectively as directed by Senior Simulation Technician or Technical Manager
• Carry out all maintenance tasks to meet internal and external compliance requirements
• Work to CAE’s Quality Management System
• Participate in maintenance related continuous improvement activities
• Work to CAE’s Environment, Health & Safety Management System
• Demonstrate professional, disciplined and safe behaviour in all day to day tasks

Our ideal candidate has:

• High School Certificate or equivalent
• An Advanced Diploma in Electrical Engineering or Certificate IV Aeroskills (Avionics) or equivalent experience.
• We are particularly interested in candidates with experience in Simulator, Aircraft Avionics or Electrical Control System maintenance, with a good level of knowledge and experience of technical processes applied to simulator maintenance, engineering and testing.
• Hands on experience using hand tools and test equipment
• A good understanding of computer networks would be an advantage.
• Permanent Resident capable of obtaining a minimum baseline security clearance

Personal traits required:

• Strong communication and interpersonal skills, written and verbal
• Dedication and commitment to meet customer requirements and expectations
• High degree of personal integrity, accountability, ownership and focus
• Ability to support local team to contribute to developing solutions to complex issues
• Readily accepting of change

CAE Australia Offers:

• Yearly reviews
• Full Flight Simulator experiences
• Global Sabbatical and Flexible leave
• Generous paternity leave (8 weeks) & maternity leave
• An exciting career path with potential global opportunities
• Life & Disability Insurance Cover
• Health & Wellness Subsidy
• On-site undercover parking

#LI-KM1

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

As a Data Migration Lead, you'll lead the data migration and analysis work for our clients, partnering closely with our teams and clients to shape and identify requirements and develop new data models in line with the client’s data migration strategy. This role is at the heart of our digital transformation projects, where you will be instrumental in shaping and executing strategies that integrate cutting-edge technologies and practices.

This role requires a strong background and demonstrated experience in leading the transition from legacy ‘on-prem’ systems to native Azure-based cloud solutions.

Responsibilities

Strategic Planning and Execution

• Develop and refine data migration strategies tailored to client-specific needs, focusing on the transition from legacy on-prem SQL server databases to Azure PaaS environments.
• Oversee the entire data migration lifecycle, ensuring alignment with client objectives and seamless integration with new technologies like Azure SQL DB, Azure Data Factory, Synapse and Power BI
• Analyse, validate and refine existing data migration strategies.
• Develop comprehensive data migration plans, considering constraints such as project timelines, resource requirements, and potential risks. 

Technical Leadership

• Lead the technical aspects of data migration, including the design and implementation of ETL processes using native Azure tooling as appropriate.
• Lead the design and implementation of data protection measures throughout the migration process, including safeguarding data integrity, confidentiality, and availability during and after the migration process.
• Work with our client’s users, technical architects, and application developers to define the data migration requirements and structure for new applications.

Data Analysis and System Integration

• Conduct a comprehensive analysis of existing data structures and their compatibility with Azure-based solutions.
• Design and implement data mapping and transformation processes to fit into the new system architecture, ensuring integrity and accessibility of data in the Azure environment.

Data Assessment and Mapping

• Conduct a thorough analysis of existing data structures, identifying dependencies, relationships, and potential challenges.
• Create data mapping documents to ensure accurate and complete migration of data elements.

Quality Assurance and Compliance

• Implement and oversee rigorous data quality checks and validation processes, ensuring the accuracy and integrity of migrated data.
• Establish and ensure compliance with data governance standards and security protocols in the Azure cloud environment.

Collaboration and Communication

• Collaborate closely with IT teams, business analysts, and other stakeholders to align data migration strategies with broader business goals.
• Facilitate effective communication channels between technical and non-technical teams, ensuring clarity and understanding of the migration process.
• Collaborate with IT and the client’s business areas including Product owners and their teams to address technical issues, troubleshoot errors, and optimise performance during migration. 
• Help the client prepare for the migration process.

Problem Solving and Innovation

• Address and resolve complex technical challenges encountered during migration, employing a problem-solving approach that leverages the latest industry practices.
• Continuously explore opportunities for process improvement and automation, staying abreast of emerging trends and technologies in data migration and cloud solutions.

Documentation and Reporting

• Maintain comprehensive documentation of the migration processes, decisions, and architectures.
• Provide regular and clear progress updates to stakeholders, highlighting achievements, risks, and mitigation strategies.
• Team Leadership:
• Lead and mentor a team of data migration specialists, fostering a collaborative and innovative work environment and providing guidance, support, and mentorship.
• Encourage continuous learning and development within the team, particularly in areas related to cloud technologies and data management. 
• Lead the data team’s collaboration with data analysts, developers, business analysts and other stakeholders to ensure project objectives remain aligned with organisational goals.

Continuous Improvement

• Identify opportunities throughout the engagement for process optimisation and automation to enhance the efficiency of data migration processes.
• Stay abreast of industry trends, emerging technologies, and best practices in data migration.

As a Product Design Lead you will work in collaboration with cross-functional teams to create meaningful, impactful and accessible solutions that help shape the future of how our Public Sector clients serve their customers.

You will work across every stage of the experience, from incubating new product ideas and features to prototyping and testing high fidelity solutions with customers, stakeholders and employees. Our team is a close-knit collective of diverse thinkers and doers that pioneer innovative solutions, partner with our clients in experience innovation, product and service design excellence, and design for a more sustainable future.

Publicis Sapient Experience Capability is the bridge between strategy and technology — we create meaningful, holistic experiences for our clients and their customers with our services that span product design, service design, spatial design, design research and content design.

Sound like you? If you are passionate about delivering awesome government experiences and positively impacting the lives of customers with the digital products you create, while also being a valued citizen to our growing global team, you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.

Your Impact

• Lead the UX capability within the team and with clients.
• Champion the discovery, research, and data synthesis to identify critical user insights and develop hypotheses to design effective experiences.
• Communicate with excellent aesthetic and an influential voice to shape and position ideas for customer and organisational impact.
• Shaping, prototyping, wireframing, validating and testing product solutions.
• Possess a thorough POV on craft, tools and process.
• Propose optimisations and creative approaches to systems and processes that can cultivate impact for users’ needs while understanding the policy and legislative environment.
• Develop specification documentation that allows for implementation in software development.
• Facilitate design workshops with stakeholders and subject matter experts.
• Collaborate with colleagues on product strategy, visual/UI design, content, user stories and requirements through to production-ready code.
• Clarify and define success metrics for client and business impact.
• Develop relationships across a project team, specifically technical team members and software developers.
• Lead and manage small project tracks autonomously.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate.
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
Our Service Desk is a 24/7 operation. These roles are for our day shift team- Monday to Sunday 6am to 8pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.

Benefits

• Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We aim to have everyone ITIL certified in their second year!
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Someone who wants to be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.

In our successful candidates we are looking for:

• Self-starters who are motivated to kick-start their careers in technology
• Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
• Customer-centric superstars — we pride ourselves on delivering our best work to our customers
• Awesome problem-solvers who have fresh ideas and are willing to give anything a go.

Due to client clearance requirements Australian Citizenship and ability to pass national police check is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Physiotherapist - Community

Mediix Recruitment is currently seeking a compassionate and motivated Physiotherapist to join a well-established community-based healthcare organisation in Perth. This position offers flexibility with full-time/part-time options, Monday to Friday availability.

About the Company:

Our client is a leading provider of community-based healthcare services, offering a range of programs and services to support individuals in their homes and within the community. They are committed to delivering high-quality care and empowering individuals to achieve their optimal level of independence and well-being.

Your Responsibilities:

• Conduct comprehensive assessments and develop individualised treatment plans for clients.
• Provide evidence-based physiotherapy interventions including therapeutic exercises, manual therapy, and education.
• Deliver care and rehabilitation services within the client's homes and community settings.
• Collaborate with multidisciplinary teams to ensure coordinated and holistic care.
• Monitor and evaluate client progress, adjusting treatment plans as necessary.

• Bachelor's degree in Physiotherapy or equivalent qualification.
• Current registration with the relevant professional body.
• Prior experience in a community-based or home care setting is preferred.
• Strong interpersonal and communication skills.
• Ability to work autonomously and as part of a team.
• Valid driver's license and access to a reliable vehicle.

• Full-time, part-time and casual opportunities with competitive pay based on experience.
• Comprehensive Professional Development and supervision program.
• Access a graduate training program for new grads.
• Extra 5 days of leave.
• Vehicle allowance, mobile phone, laptop, and a work-from-home kit.
• Free on-site parking and access to an on-site gym.

Apply now or contact Anna for more information at [email protected]

Who are we?

Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 400 staff and sales totalling $1.26B last financial year, we bring the best products from around the world to clients in over 170 unique industries. More than just a job, start your career with Redox today.

About the role

We are currently seeking a recent graduate of Metallurgy, Mining/Engineering or relevant studies.

• Full time permanent role within an ASX listed Chemical Trade Company

• Responsible for metallurgical functions associated with market and application development

• Conduct activities associated with managing metallurgical functions in conjunction with customer requirements and objectives.

• Metallurgical test work planning, execution, analysis and technical reporting

About you

• Graduate Degree in Mining/Engineering (Hydrometalurgical focus)

• Practical experienced with a  wide range of mineral processing reagents, particularly flotation frothers and collectors

• Graduate or 1-2 years of experience

• Autonomous worker with hands on practical experience.

Rewards & Benefits

• Lunch provided daily onsite
• 1 day WFH (after probation)
• Salary package inclsuive 17.5% leave loading + Bonus
• Annual Salary review
• Secure onsite parking 

How to APPLY

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

Calling all plant lovers and green thumbs! If you’d love a career that celebrates your obsession with plants, a role as an indoor plant technician with Ambius (A Rentokil Initial Company) could be what you’re looking for.

If you are a creative problem solver who values autonomy and flexibility and is looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Ambius team:

• Working for The Pacific’s largest B2B indoor plantscaping company
• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Ambius, we take care of the training, but what we do need from you is:

• Valid manual driver’s license
• MR Licence
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks

• Experience working independently to achieve set targets
• Ability to communicate to internal stakeholders and clients both verbally and in writing
• Confident using a mobile phone service app/tablet
• Manage, maintain and build upon client relationships

About Rentokil Initial (parent company of Ambius)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

“The culture is really supportive, you feel like you’re included by the whole business.”

Suzy Harris

Technician

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

Local Service Manager

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges, and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

This role will be providing key packaging services to one of our largest customers. As part of a broader team, you will be responding to contracted and project requests.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as an Applications Packager you will be focused on:

• Software packaging and repackaging. This will cover from discovery through to deployment support
• Package based on BAU tickets as well as project
• Participate in project planning sessions and project delivery
• Prepare documentation for use by Operational staff
• Analyse and rectify packaging problems
• Leverage enterprise grade tools, processes, and frameworks to deliver high quality services and outcomes to Datacom customers in accordance with SLAs
• Ensure outstanding levels of customer satisfaction by demonstrating timely, professional, and attentive responses to customers and colleagues

• Operate in, and contribute to the winning culture of a high performing team
• Identify service improvements, efficiencies and/or cost reductions for Datacom customers
• Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/release).
• Provide guidance and mentoring to lessor experienced Datacom staff to ensure overall competence and growth in the company continually improves
• Take responsibility and accountability for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

You will have 5 years’ IT industry experience, preferably within an IT managed service provider, with approximately 3 years’ experience in a similar Application Packaging role. You will have exceptional knowledge of packaging tools, InstallShield, PACE etc. You will possess exceptional knowledge of Windows 10, 11 and MacOS operating systems. You will have knowledgeable skills in endpoint management platforms, System Centre Configuration Manager, Intune, VMware Workspace ONE and Jamf.

You will bring exceptional troubleshooting, customer service, communication, and prioritisation skills; and will be comfortable and able to work autonomously with minimal supervision. You will be comfortable with rapid change and be available to travel to Datacom, customer sites and conferences when required.

Customer Satisfaction

Ensure outstanding levels of customer satisfaction by demonstrating the following

• Timely responses to customer queries
• Professional verbal and written communication
• Attendance to, and active participation in internal/customer meetings
• Follow-up on assigned action items assigned during meetings

Team Engagement

Ability to operate in a team environment by demonstrating the following:

• Be an effective ambassador for Datacom behaving in ways consistent with the Company Values
• Develop effective working relationships with other members of the team to ensure the best team outcome
• Consult directly with team members, client or other third parties to obtain required information or decisions
• Demonstrate initiative-taking ownership of identified issues as well as effective communications for suggested resolution efforts
• Perform work after-hours where required for project and/or support engagements.
• Share relevant knowledge, experience, and ideas with team members with the aim of building team competence and culture
• Provide constructive feedback to improve team and corporate capability
• Initiative-taking open and honest communication at all levels and remains accountable for personal performance
• Support other members of the wider Intelligent Workspace group wherever possible

Project Delivery

Commitment to exceptional project delivery by demonstrating:

• Compliance with Datacom Delivery Methodologies
• Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation
• Successful and responsive project delivery within schedule and budget estimates
• Assigned project activities are completed un-supervised or under guidance of the Project Manager if assigned
• Close collaboration with customers to ensure delivery of project outcomes
• Identify improvements/project opportunities within new accounts and/or contribute to the Service Improvement register for existing clients
• Accurate and efficient delivery of project tasks minimising re-work
• Accurate and timely contribution to project reporting
• Accurate and timely completion of time sheeting for daily activities
• Up-to-Date utilisation forecasts based on assigned work are maintained
• Assisting pre-sales with scoping of project engagements in customer environments
• Managing workloads to allow warm handover to BAU when required for project engagements

 Training and Development

Commitment to continuous personal development by demonstrating:

• Development, maintenance, and execution of initiatives in alignment with a personal development plan
• Attain and/or maintain relevant industry or professional certification(s)
• Provide constructive feedback on the development needs of the team

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

• Guaranteed hours and shifts in Canberra
• Award rate $27.89 per hour plus Super
• Paid KM's. Accelerated career progression. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being. 

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Canberra area.

Your day will include:

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

This Solution Architect, Platform is a functional and technical expert consulting with customers on implementing ServiceNow Workflow solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification).

Solution Architect, Platform brings architectural guidance, business acumen in the industry (e.g., Employee Experience, Customer Service, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners.

What you get to do in this role:

• Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, focused on inter-connectivity between Workflow applications and a customer’s technology landscape, while informing customer on governance best practices
• Interacts with senior leadership or even CXO roles to support discussions related to their implementation roadmap and change management best practices for implementing applications within a Workflow
• Support pre-sales activities like conducting sales presentations, leading solutioning/scoping discussions/workshops, estimating implementation engagement efforts in partnership with Services Account Executives, Solution Sales Executives/Consultants, Sales Account Executives, and Partner Sales Organisations
• Establish mutually beneficial relationships with Workflow product owners and stakeholders, to promote awareness of Workflow Solutions capabilities and roadmaps
• Promote continuous improvement practices for delivery/engagement materials in partnership with related Customer & Partner Excellence Team
• Enable and mentor other members of the ServiceNow delivery team and partner ecosystem
• Up to 50% travel annually, driven by customer needs and internal meetings

We are currently seeking a passionate full time Exercise Physiologist to join a mobile team in Canberra.

This position is a diverse role comprising exercise physiology specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s function and independence in all aspects of their lives.

The position of mobile exercise physiologist is to provide a high quality, effective and efficient therapy services to clients accomplished by working as a member of the integrated multidisciplinary health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties:

-          Coordination of appointments

-          Completing and managing service agreements

-          Undertaking comprehensive home-based assessments

-          Developing holistic, client centric and outcomes drive care intervention and care plans

-          Providing support and assist clients, carers and families with the implementation of intervention plans and programs

-          Monitoring, evaluating and modifying treatment to measure progress and ensure effectiveness of intervention

-          Travelling to and from the participant's home

-          Writing comprehensive reports and exercise plans based on your advanced clinical understanding, application of various clinical assessments and implementation of appropriate interventions

-          Responding to emails

-          Providing ongoing care

-       ESSA registration

-       NDIS orientation module

-       Relevant tertiary qualification in Exercise Physiology

-       A high level of professional judgement and knowledge to provide a wide range of therapy supports

-       Advanced clinical understanding

-       At least 3 years clinical exercise physiology experience

-       Experience/understanding of working in the NDIS (highly desirable)

-       Demonstrable clinical and rehabilitation skills and experience

-       Conduct assessments and deliver therapy programs

-       Excellent time management and organisation skills

-       Commitment to client outcomes and evidence-based practice

-       Ability to work independently and collaboratively within a supportive team environment - team player

-       Attention to detail and skills in analysis, planning and problem solving

-       Willingness to travel and provide in-home care

Other Requirements

-       Up to date covid and flu vaccinations are preferred

-       Covid infection control certificate

-       Working with Vulnerable people check ACT

-       Driver’s licence and Car

-       Police check <3 years old

-       100 points of ID

-       NDIS workers screening check/ID

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

We are currently seeking a passionate full time Physiotherapist to join a mobile team in Canberra.

This is a diverse role comprising physiotherapy specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s function and independence in all aspects of their lives.

The position of mobile physiotherapist is to provide a high quality, effective and efficient physiotherapy services to clients accomplished by working as a member of the integrated multidisciplinary health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties:

-          Coordination of appointments

-          Completing and managing service agreements

-          Undertaking comprehensive home-based assessments

-          Developing holistic, client centric and outcomes drive care intervention and care plans

-          Providing support and assist clients, carers and families with the implementation of intervention plans and programs

-          Monitoring, evaluating and modifying treatment to measure progress and ensure effectiveness of intervention

-          Travelling to and from the participant's home

-          Writing comprehensive reports and physiotherapy plans based on your advanced clinical understanding, application of various clinical assessments and implementation of appropriate interventions

-          Responding to emails

-          Providing ongoing care

-       AHPRA registration

-       NDIS orientation module

-       Relevant tertiary qualification in Physiotherapy

-       A high level of professional judgement and knowledge to provide a wide range of therapy supports

-       Advanced clinical understanding

-       At least 3 years clinical physiotherapy experience

-       Experience/understanding of working in the NDIS (highly desirable)

-       Demonstrable clinical and rehabilitation skills and experience

-        to conduct assessments and to deliver therapy programs

-        Excellent time management and organisation skills

-       Commitment to client outcomes and evidence-based practice

-       Ability to work independently and collaboratively within a supportive team environment - team player

-       Attention to detail and skills in analysis, planning and problem solving

-       Willingness to travel and provide in-home care

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

We are currently seeking a passionate full time Speech Pathologist to join a mobile team in Canberra.

This is a diverse role comprising Speech Pathology specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s communication and independence in all aspects of their lives. The position of SP is to provide a high quality, effective and efficient service to clients accomplished by working as a member of the integrated health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties

-          Coordination of appointments

-          Completing and managing service agreements

-          Direct and indirect supports

-          Travel to and from the participant's home

-          Report writing for commutation plans, therapy plans, Assistive technology request

-          Responding to emails

 -          Working with Vulnerable people check ACT

-          Speech Pathology degree

-          Professional indemnity insurance

-          NDIS orientation module

-          Driver’s licence and Car

-          Police check <3 years old

-          100 points of ID

-          Right to work in AUS

-          Covid infection control certificate

-          Strong communication and time management skills

-          Ability to be a team player

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

Delinea Culture & Benefits:

Why work at Delinea? 

·        We’re passionate problem-solvers doing our part to make the world a safer place. 

·        We invest in people who are smart, self-motivated, and collaborative. 

·        What we offer in return is meaningful work, a culture of innovation and great career progression! 

At Delinea, our core values are STRONG—Spirited – Trust – Respect – Ownership – Nimble – Global – and guide our behaviors and success. We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. 

We take care of our employees. We offer competitive salaries, a meaningful equity and bonus program, and excellent benefits, including full suite health and wellness plans (specific to individual country plans), generous discretionary time off (DTO), and paid holidays. We support all families with paid leave, specific to individual country plans, for new birth, adoption, surrogacy, or foster-to-adopt primary caregivers.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Upon conditional offer of employment, candidates are required to complete comprehensive 7-year criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.

As a Technology Strategy Manager or Senior Manager within our Strategy & Consulting practice, you will provide the technical expertise and vision to lead or contribute to multidisciplinary teams working with our clients across industry to help shape and deliver business transformation agendas. You will work closely with our experience, engineering, product and delivery teams to shape and plan the implementation of digital solutions, enabling the vision.

You will work on a broad range of projects, including the development of digital & technology strategy, architecture, operating models, technology product evaluation & selection and roadmap & business case development.

You will have a minimum of 7-10 years of Technology Strategy Consulting experience within a leading consulting firm and/or a similar role within a large corporate. We are looking for the right blend of consulting, industry, strategy/architecture and technology knowledge. We would expect that you are well-versed in the latest digital technologies. You will have previous experience working with senior technology and digital stakeholders, building strong credibility and relationships through your exceptional delivery.

Most importantly, you must love being part of a team and achieving success together.

Your Impact

• Contribute to pursuits of technology-driven consulting and transformation programs.
• Lead business transformation execution programs or streams as required (depending on program size).
• Design and implement client technology & digital operating models to enable their transformation plans.
• Work with clients to understand their business drivers & strategies and customer experience visions to develop the appropriate technology strategies.
• Develop technology architectural blueprints and advise on strategic technology platform options to deliver on the technology strategies.
• Develop technology roadmaps, business cases, risk mitigation plans, etc., to shape the business transformation programs.
• Provide mentoring and leadership to other members of the strategy & consulting team.
• Support hiring and people management.

As the Senior Manager of Product Management at Publicis Sapient, you act as a trusted advisor to your clients, leading the implementation of solutions in complex corporate environments. You understand your client's business and work closely with them to steer extensive Digital Business Transformation (DBT) engagements and deliver continuous value with rapid increment cycles.

You assemble teams with different capabilities such as Strategy, Experience, Engineering, and Data. You guide them in creating proposals and presenting corresponding offerings to the market. Customer focus is always a priority.

Together with your team, you lead and participate in project delivery, including solution design, effort estimations, plans, prioritisation, risk assessments, and ensure project progress tracking.

You create a positive team environment and culture through coaching and fostering individual development and performance standards.

You ensure your team's focus on results and have the expertise to make these results measurable.

The Microsoft Dynamics 365 CRM Senior Solutions Architect is responsible for designing and implementing scalable, integrated solutions focusing on the Microsoft Dynamics 365 CRM platform. This role will collaborate closely with stakeholders, project managers, and the technical team to deliver high-quality solutions that meet business requirements.

Key Responsibilities

• Lead the architecture and design of complex solution components (e.g., integration, security, custom development) on the Microsoft Dynamics 365 CRM platform.
• Understand and translate business requirements into technical solutions, utilising best practices and design patterns.
• Perform hands-on coding when necessary and create prototypes to prove out solutions.
• Create and maintain comprehensive solution architecture documents and technical specifications.
• Work closely with the development team to ensure the design and development align with the architecture and business requirements.
• Conduct code reviews and provide constructive feedback to developers to ensure high quality.
• Lead technical meetings and workshops with stakeholders, project teams, and clients.
• Provide expertise in troubleshooting and resolving issues in development, test, and production environments.

Position Overview

Do you want the opportunity to be part of a startup-like environment and have a big impact on a brand-new product? Are you looking to be at the forefront of innovative new technology that will ultimately help people imagine, design, and make a better world? If so, come join the Autodesk Tandem team! Our mission is to create Digital Twin technology and solutions that will transform how buildings are designed, built, and operated.

We are seeking a Product Sales Specialist who is deeply passionate about the AEC-O industry and strongly believes in the potential of Digital twin technology to revolutionise this field. This position offers a unique opportunity to engage with some of the world's largest organisations that build, operate, and manage facilities.

The ideal candidate brings an entrepreneurial spirit and is enthusiastic about working directly with clients to help them realise the value and positive outcomes from adopting a new and innovative technology. We are looking for a candidate who embodies the characteristics of an ideal team player, with a strong emphasis on humility, adaptability, and a customer-first mentality. We value smart, courageous, and inclusive individuals who aren't afraid to push boundaries and drive innovation.

Responsibilities

• Grow the overall Autodesk Tandem business in your territory through developing and executing a business plan and growth strategies to achieve team sales and revenue objectives

• Qualify inbound leads and identify expansion opportunities across existing Autodesk customers

• Collaborate with the broader Autodesk teams to create and drive opportunities within our prioritised target industries and segments

• Partner with Customer Success to align on customer growth plans, ensuring successful adoption and ongoing use of Tandem

• Develop and lead customer presentations and product demonstrations that are informative, compelling and customer outcome centered

• Deliver on quarterly and yearly sales targets, providing accurate forecasts to leadership

• Develop sales collateral in a variety of formats to share and conduct training sessions with the broader Autodesk sales teams

• Utilise sales and CRM tools to optimise your customer engagement strategy and effectiveness

• Stay up to date on current industry news, trends, and competitors

• Partner and collaborate with internal subject matter experts, marketing, and product teams to translate customer challenges into workflow solutions and best practices

• Attend and support trade shows and events as needed

• Travel to key customer sites and participate in Executive Briefings as requested

Minimum Qualifications

• Bachelor's degree or equivalent experience

• Previous experience selling SaaS technology to both enterprise and mid-market customers (Smart Building Technology and/or AEC-O industry strongly preferred)

• 5+ Years of software sales experience in quota carrying roles

• Strong work ethic, highly adaptable, goal and results oriented

• Excellent written and verbal communication skills

• Ability to take initiative, prioritise, and manage time effectively

• Ability to work independently and collaborate effectively both in person and remotely with our Global direct and indirect sales teams

• Estimated travel for this position is between 10-20%

#LI-SK1

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Rentokil Initial the experts in pest control has been providing quality pest control in Australia since 1965 - the most trusted pest controller.

We are currently looking for a Pest Control Technician - Trainee or Licenced to join our team servicing our clients in Canberra. This role gives you an excellent work-life balance for family time.

This is a great opportunity for someone who strives to deliver fantastic customer service while enjoying being on the road, working autonomously whilst meeting new people and maintaining quality pest control to Rentokil Initial’s standard.

Benefits

• Pest license paid by Rentokil Initial
• A fully maintained company van including fuel card
• Mobile phone
• Bonus structure
• Company Uniform including PPE
• Comprehensive training and induction

Wondering what a typical day looks like for our Pest Control Service Technicians?

Morning

• You will have your own company vehicle at home, therefore, in your company uniform, you’ll either travel to your first customer of the day or head to the depot to load your van with stock for your day's work.

On the road

• Your day will be spent visiting a number of different customers. No two days will be the same due to the variety of industries you will service.
• You will service your customers’ sites by;
• Inspecting customer premises for signs of pests and carrying out measures as required to eliminate pests
• Clean and remove evidence of pest behavior
• Advise customers on maintenance and hygiene of their premises
• Complete accurate Service Reports after every visit
• Whilst you don’t need to be an athlete, you will work up a sweat servicing multiple sites, so you would need to be physically fit.
• You will be responsible for your own health and safety - this means it’s your responsibility to ensure your vehicle is safe at all times and that you take care on the road.

End of day

• Unless you need to re-stock, time to go home and relax and unwind.
• At the depot, is the best time for you to debrief with your manager and discuss how your day has gone.

To be considered for the Pest Technician position you need to have;

• Valid Australian driver's license - manual license if possible!
• Confident using a mobile phone service app/tablet
• Interest in pest control or related industry experience
• Ability to successfully acquire a Working with Children Check
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks.

ABOUT THE COMPANY

Rentokil Initial provides services that protect people and enhance lives including pest control, plants and washroom hygiene. Two million customers rely on us to do the job, quickly and effectively, our customers range from multinationals to local restaurants, schools and individual homeowners.

Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Adelaide on a Permanent full-time basis.

This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and make outgoing calls to customers to promote our products and services.

Core responsibilities in the role include:

• Keeping the customer at the centre of your thinking by taking responsibility and ownership for customer satisfaction, loyalty and responding to customer queries related to their bookings in an effective manner.
• Proactively making outbound calls to our existing customers to promote our products and services
• Demonstrate experience in customer service, including the ability to display empathy and active listening skills. Provide a high level of customer service and act as the first point of contact for customer enquiries via phone and email.
• A high degree of attention to detail and accuracy while scheduling appointments for residential customers
• Converting incoming enquiries into sales opportunities using excellent verbal and written communication skills, including interpersonal skills
• Ability to work to deadlines, KPI's and meet sales targets while working as a team and independently.
• Ability to multi-task and attend to ad-hoc jobs as and when they arise
• Documentation of all relevant information on the CRM to provide clear instruction for field technicians.
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

The ideal candidate will possess:

• Experience working in call centre or internal sales environments (essential)
• Demonstrated experience in phone sales and converting enquiries into sales
• Capable of working with multiple web-based data-bases and email programs. Experience in Microsoft suite is desirable.
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multitasking.
• Proven problem-solving skills.
• Ability to work in a team environment to support fellow colleagues.
• Professional, reliable and punctual.
• Accurately enter data into systems.

What is on offer:

• Competitive salary, plus generous bonus/commissions structure to reward individual and team performance.
• A friendly, supportive environment where you can enjoy going to work each day.
• Access to staff benefits and discount program with major retailers and stores.
• Comprehensive training via company’s in-house programs.
• Access to ample on-site car parking.

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

If you’re the superstar we’re looking for, and you’re looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Employee Testimonials

“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.” 

Phillip Winkler

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams.

This role can be based in Sydney, Melbourne or Canberra. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in your application for this role, you must be an Australian Citizen with a current Government Baseline Security Clearance.

What you’ll do

As Service Configuration Manager you will:

• Act as subject matter expert for Service Configuration Management for our customers
• Manage effective and smooth delivery of our customer’s Configuration Management services
• Manage the relationship with the customers by being the primary contact for the CMDB
• Contribute to the achievement of the outcomes of the managed services contract
• Lead the Service Improvements for the Service Configuration Management Service
• Support the process to deliver an accurate CMDB
• Transition new customers to the Service Configuration Management Service.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

This role will suit someone who is an experienced Service Configuration Manager and is looking for a career move to an organisation that is growing and where this capability is being built nationally across Australia. This role reports into the Service Operation team.

You will need to be proactive, have the ability to work independently, be enthusiastic and also interested in being part of a large dynamic team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 5+ years in a similar role, as you will be viewed as the Service Configuration Manager contact for our Datacom Customers.

Your ability to work with other members of Managed Service Operations team – specifically the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model. As part of the role, you will provide quality customer service in performing the CMDB tasks which include CI to CI and Service to CI relationship mapping.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our purpose

Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

This is an excellent leadership opportunity, joining a fantastic team of peers with potential to take your career to new heights! This role is challenging, interesting and integral to the service we provide to our clients via the Endpoint Engineering team. The Endpoint Engineering team is responsible for maintaining the Standard Operating Environment using both traditional and modern toolsets, application packaging and ensuring compliance across our customer environments.

About the Role

This role is available across our offices in Australia: Sydney, Canberra, Melbourne, Adelaide, Perth, Brisbane. As an Endpoint Engineering Team Leader, you will lead a team of Endpoint Engineers and application packagers to ensure best practice support methodology is applied and customer outcomes delivered driving high levels of customer satisfaction. Due to the nature of Federal Government clients, Australian Citizenship and NV1 is required as part of the process. After hours and weekend work may be required as well as onsite and remote work.

What you’ll do

As an Endpoint Engineering Team Leader, you will be responsible for, but not limited to, the following:

• Estimating, scheduling and ensuring that all resource planning requirements are sufficient to provide the required levels of availability and support.
• Managing performance and culture of a high-performance team
• Managing team workload and priorities to achieve SLAs
• Managing customer expectations by overseeing the support model.
• Providing technical mentoring and guidance to less experienced members of the team.
• Determining how to use resources to meet service level agreements and support objectives.
• Remedying complex problems and provide technical consultation in line with the established support model.
• Planning systems capabilities and resources to fulfil user requirements.
• Mentoring other engineers in the team to uplift skills.
• Monitoring performance system performance for all corporate platforms.
• Managing the Installation, testing and maintaining system hardware and software.
• Providing guidance and advice within the latitude of established company policies in order to meet schedules and resolve technical problems.

What you’ll bring

We are looking for someone with extensive IT industry experience and 3 years plus in an Endpoint Engineering management role. You are passionate about your work, proactive, client-focused and believes in customer service as a point of differentiation in a service offering. You can work both independently on competing priorities and as part of a team.

Culture and Benefits

Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours, professional development courses and other retail discounts to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.


About the Role

Join us as an Aternity Engineer specializing in Aternity's End User Experience Monitoring (EUEM) products! In this role, you'll be at the forefront, tackling enterprise-wide challenges related to network efficiency, application performance, server capacity, and end-user experience. Your work will merge desktop engineering expertise with a sharp business focus, aimed at delivering and optimizing IT performance management solutions.


** Please note to be successful in this role you would need to be an AU Citizen with NV1 mandatory **

What you’ll do

Your responsibilities will encompass a range of critical tasks:

• Delve into customers' IT landscapes, understanding their requirements and processes to drive full adoption of Aternity's solutions, maximizing ROI and business impact.
• Offer specialized planning and design expertise in digital experience monitoring, application performance troubleshooting, and end-user performance analysis.
• Gather crucial end-user and application performance data for effective troubleshooting.
• Develop scripts to enhance Aternity's EUEM capabilities for metric collection and remediation.
• Configure precise measurements for end-user activities and backend application transactions, ensuring accuracy and validity.
• Articulate and present advanced product features, benefits, and comprehensive solutions to stakeholders.
• Collaborate directly with customers, colleagues, and stakeholders, working on-site or remotely to achieve project objectives.
• Resolve performance issues for both Windows and Apple-based platforms, generating budget-sensitive solutions to meet customer needs.
  
  

What you’ll bring

Desired Technical Skills:

• Ideally, hands-on experience with ATERNITY or similar products (e.g., Lakeside Systrack, Nexthink,).
• Proficiency in network and infrastructure performance monitoring and analysis is highly preferable.
• Sound understanding of common application architecture frameworks, distributed mechanisms, and messaging components.
• Familiarity with IT methodologies for software deployment and change in enterprise settings.
• Programming skills in PowerShell, Python, C++, Golang, Rust, or similar languages.
• Experience with Business Intelligence tools such as PowerBI, Tableau, Qlik, or similar platforms.
• Understanding of J2EE and/or .NET internals.
• Strong technical skills in SQL and XML, complemented by an understanding of network/HTML/HTTP traffic.
• Knowledge of cloud-based technologies like AWS and Azure, alongside expertise in web technologies, server/client-side (Java Servlets, HTML, CSS, JavaScript, Ajax, HTTP, RESTful architecture).
• Proficiency in web application architecture and software, including familiarity with Web Servers (Apache, IIS), Application Servers (WebSphere, WebLogic), Databases (Oracle, SQL Server, DB2), and Operating Systems (UNIX, Windows).
• While expertise in all these areas isn't expected, a high-level understanding of their functionality and interrelationships is crucial.
• Basic administrative skills for these technologies are a plus.
• Knowledge of TCP/IP networking.

Join us if you're ready to dive into the intricate world of advanced analytics, solving complex challenges, and maximizing digital performance with cutting-edge solutions!

Qualifications

• A Computer Science degree or equivalent professional background

• Effective communication skills bridging technical and non-technical audiences, driving IT projects within large organizations, and translating technical features into tangible business advantages for customers

• Self-driven and excels in high-performance scenarios with minimal supervision

• Highly organized, detail-oriented, possessing strong technical skills, and dedicated to delivering exceptional customer service

• Eagerness to explore new technologies, selecting the optimal tools for each task

• Innately motivated to enhance products by introducing innovative ideas and insights to the team

• Proficient in analytical thinking, troubleshooting, and adept at problem-solving

• Engage directly with customers, and collaborate effectively

• Exceptional skills in business writing and presentation

• Background in monitoring and optimizing application and system performance

• Preferred experience in managed services, technical consulting, or roles within software development/systems administration

 
Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology managed services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.