Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As the IT Service Continuity Manager, you will be responsible for managing the customers’ continuity requirements and IT Service Continuity Management (ITSCM) Services

In this role, you will ensure the delivery of value to our customers and internal stakeholders through high-quality customer delivery of ITSCM Services, with the goal of Disaster Recovery readiness aligned with the customers’ Service Continuity Plans

This role will be based in our Canberra office. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! Due to customer requirements to obtain AGSVA clearances, you must be an Australian Citizen to be eligible for this role.

What you’ll do
At the moment, asan IT Service Continuity Manager, you will be focused on:

• Leading the Disaster Recovery team in assessing, developing, coordinating and communicating recovery environment requirements and plans
• Ensuring Disaster Recovery plans align with relevant legislation and organisational insurance requirements
• Identifying recovery requirements for new applications and systems. Managing implementation of recovery and availability techniques and technologies and reviewing periodically for ongoing validity
• Maintaining monthly status reporting, budgeting, strategic planning, and Disaster Recovery documentation
• Ensuring Disaster Recovery employees have the required skills to carry out their roles and are developed to meet ongoing staffing requirements
• Leading and representing the ITSCM and BCM service on behalf of Datacom to your customers
• Delivering high quality BCM and ITSCM services ensuring compliance with Datacoms relevant policies, processes, and procedures
• Ensuring all stakeholders adhere to the relevant processes in line with customer requirements and Best Practices
• Lead customer Business Continuity and ITSCM projects as required

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Are you a hospitality manager and a great communicator with a passion for people and business?  

If you have the skills and experience to manage a high performing customer-centric team, Sodexo may have the opportunity for you!  We seek expressions of interest for Village Managers, working a Fly-In-Fly-Out (FIFO) OR Drive-In-Drive Out from Sydney/Canberra on a 14 days on, 7 days off (2:1) roster within NSW based Remote Sites. Previous experience working in remote sites is preferred however candidates with outstanding management skills within hospitality and strong stakeholder management skills will be highly regarded.

Who are we looking for? 

As the Village Manager you will play a vital role in the successful running of village operations, reporting directly to the region's Operation Manager. You will be a skilled communicator with proven people management, conflict resolution and negotiation skills. You will have the ability to build and support teams and be a safety leader with an understanding of HSE and HR legislation.

You’ll contribute extensively to the effective day to day operations and will be an innovative thinker with a strong head for business and running projects, experience in a similar role is not essential as we are looking for people who consider the big picture and bring their perspective to our operations.

If you are a leader or manager within the hospitality industry looking for your next challenge we want to hear from you!  You will have Hospitality management/leadership experience in a hotel/pub or resort looking after one or more of the following areas: food and beverage, housekeeping, accommodation or font of house/administration, a general understanding and experience with facilities maintenance/management is preferred but not essential, previous accountability for financial budgets, P&Ls and allocation of resources and demonstrated experience managing and building multiple stakeholder relationships.

To be successful, you’ll need:  

4 Years Managerial Experience role within hospitality, facility management or similar industry, previous people management and project management experience along with Australian Citizenship, or full Australian working rights.  You will be able to undergo a pre-employment medical, including drug &alcohol testing and police check and you will require a current Manual Driver’s license.

Why choose Sodexo? 

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication. We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.   

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities. We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!  

How to apply? 

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.  

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have. 

What are you waiting for? Submit your application today and become part of the Sodexo family! 

We are currently seeking a passionate full time Physiotherapist to join a busy team in Canberra.

This is a diverse role comprising physiotherapy specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s function and independence in all aspects of their lives.

The position of mobile physiotherapist is to provide a high quality, effective and efficient physiotherapy services to clients accomplished by working as a member of the integrated multidisciplinary health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties:

-          Coordination of appointments

-          Completing and managing service agreements

-          Undertaking comprehensive home-based assessments

-          Developing holistic, client centric and outcomes drive care intervention and care plans

-          Providing support and assist clients, carers and families with the implementation of intervention plans and programs

-          Monitoring, evaluating and modifying treatment to measure progress and ensure effectiveness of intervention

-          Travelling to and from the participant's home

-          Writing comprehensive reports and physiotherapy plans based on your advanced clinical understanding, application of various clinical assessments and implementation of appropriate interventions

-          Responding to emails

-          Providing ongoing care

• AHPRA registration
• NDIS orientation module
• Relevant tertiary qualification in Physiotherapy
• A high level of professional judgement and knowledge to provide a wide range of therapy supports
• Advanced clinical understanding
• At least 3 years clinical physiotherapy experience
• Experience/understanding of working in the NDIS (highly desirable)
• Demonstrable clinical and rehabilitation skills and experience
• Excellent time management and organisation skills
• Commitment to client outcomes and evidence-based practice
• Ability to work independently and collaboratively within a supportive team environment - team player
• Attention to detail and skills in analysis, planning and problem solving
• Willingness to travel and provide in-home care

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

• Full-time, part-time and casual opportunities with competitive pay based on experience.
• Comprehensive Professional Development and supervision program.
• Access a graduate training program for new grads.
• Extra 5 days of leave.
• Free on-site parking and access to an on-site gym.

Apply now or contact Anna for more information at [email protected]

Based in the Canberra CBD office, this 12-month full time fixed term role presents you with a fantastic opportunity to utilise and further enhance your strong administration and interpersonal skills.

You will provide invaluable administrative support to the State Chief Executive as well as an industry leading team working within a driven, dynamic, and fast paced environment. This multi-faceted role will provide an excellent opportunity to gain exposure to many aspects of the real estate industry.

Some of your key responsibilities will include:

• Diary and inbox management for the State Chief Executive.
• Document co-ordination, including typing, photocopying, and filing.
• Coordinating and participating in team meetings.
• Contract administration.
• CRM database management.
• Manage professional and personal scheduling for SCE, including agendas and email.
• Assist in the preparation and collation of reports, submissions, sales and marketing reports and other documentation to a high standard.
• Reconcile and action invoices, managing expense and credit card claims.
• Manage travel economically, ensuring cost effective airfares and ground transport are arranged.
• Maintain professionalism and strict confidentiality with all materials.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges, and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

This role will be providing key packaging services to one of our largest customers.

You will be joining a high-performance team in our extensive Operations business with a focus on innovative, modern approaches to improving the stability, scalability and maintainability of our customer facing systems.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as an Applications Packager you will be focused on:

• Software packaging and repackaging. This will cover from discovery through to deployment support
• Package based on BAU tickets as well as project
• Participate in project planning sessions and project delivery
• Prepare documentation for use by Operational staff
• Analyse and rectify packaging problems
• Leverage enterprise grade tools, processes, and frameworks to deliver high-quality services and outcomes to Datacom customers in accordance with SLAs

• Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/release).

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

You will have an IT technical support background, ideally within an IT-managed service provider, and know about Windows 10, 11 and Windows 2016/2019 Server operating systems. You will have knowledgeable skills in endpoint management platforms, System Centre Configuration Manager, Intune, VMware Workspace ONE, VMWare Vsphere, VMware Horizon, Active Directory, Chocolatey Package manager, SOE Template concepts and Application control concepts.

You will bring exceptional troubleshooting, customer service, communication, and prioritisation skills; and will be comfortable and able to work autonomously with minimal supervision. You will be comfortable with rapid change and be available to travel to Datacom, customer sites and conferences when required.

You will also be keen to learn and grow within your career with your own motivation to want to Attain and/or maintain relevant industry or professional certification(s).

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

We are currently seeking a passionate full time Physiotherapist to join a dynamic team in Canberra.

About you

Enthusiasm and passion for the profession are key.  We are looking for someone who is easy-going, blends in a team, and communicates well with patients, colleagues, and other health professionals. Ideally, someone who has a strong work ethic and puts patients first, always striving for the best outcome.

What does the caseload look like?

It will comprise of general private patients, with various musculoskeletal issues,  pre & post-surgical rehabilitation, sporting injuries, motor vehicle and workers' compensation patients, DVA and EPC patients.

• AHPRA registration

• Relevant tertiary qualification in Physiotherapy
• A high level of professional judgement and knowledge to provide a wide range of therapy supports
• Advanced clinical understanding
• At least 3 years clinical physiotherapy experience
• Experience/understanding of working in the NDIS (highly desirable)
• Demonstrable clinical and rehabilitation skills and experience
• Excellent time management and organisation skills
• Commitment to client outcomes and evidence-based practice
• Ability to work independently and collaboratively within a supportive team environment - team player
• Attention to detail and skills in analysis, planning and problem solving

Embark on an exciting career journey with a well-established organisation boasting three thriving clinics in Canberra. Each clinic is equipped with 6-10 rooms and hosts a dynamic team of Physiotherapists, Exercise Physiologists, Dieticians, Massage Therapists, and a dedicated onsite administrative team.

What sets our client apart is not just state-of-the-art facilities but their exceptional team culture, characterised by collaboration, support, and a positive working environment. Their friendly management is committed to fostering a workplace where every team member feels valued and inspired to contribute their best.

If you are passionate about making a meaningful impact in the allied health industry and thrive in a supportive and friendly atmosphere, this is the perfect opportunity for you.

For further details, please feel free to reach out to Anna at [email protected]

As a Data Migration Lead, you'll lead the data migration and analysis work for our clients, partnering closely with our teams and clients to shape and identify requirements and develop new data models in line with the client’s data migration strategy. This role is at the heart of our digital transformation projects, where you will be instrumental in shaping and executing strategies that integrate cutting-edge technologies and practices.

This role requires a strong background and demonstrated experience in leading the transition from legacy ‘on-prem’ systems to native Azure-based cloud solutions.

Responsibilities

Strategic Planning and Execution

• Develop and refine data migration strategies tailored to client-specific needs, focusing on the transition from legacy on-prem SQL server databases to Azure PaaS environments.
• Oversee the entire data migration lifecycle, ensuring alignment with client objectives and seamless integration with new technologies like Azure SQL DB, Azure Data Factory, Synapse and Power BI
• Analyse, validate and refine existing data migration strategies.
• Develop comprehensive data migration plans, considering constraints such as project timelines, resource requirements, and potential risks. 

Technical Leadership

• Lead the technical aspects of data migration, including the design and implementation of ETL processes using native Azure tooling as appropriate.
• Lead the design and implementation of data protection measures throughout the migration process, including safeguarding data integrity, confidentiality, and availability during and after the migration process.
• Work with our client’s users, technical architects, and application developers to define the data migration requirements and structure for new applications.

Data Analysis and System Integration

• Conduct a comprehensive analysis of existing data structures and their compatibility with Azure-based solutions.
• Design and implement data mapping and transformation processes to fit into the new system architecture, ensuring integrity and accessibility of data in the Azure environment.

Data Assessment and Mapping

• Conduct a thorough analysis of existing data structures, identifying dependencies, relationships, and potential challenges.
• Create data mapping documents to ensure accurate and complete migration of data elements.

Quality Assurance and Compliance

• Implement and oversee rigorous data quality checks and validation processes, ensuring the accuracy and integrity of migrated data.
• Establish and ensure compliance with data governance standards and security protocols in the Azure cloud environment.

Collaboration and Communication

• Collaborate closely with IT teams, business analysts, and other stakeholders to align data migration strategies with broader business goals.
• Facilitate effective communication channels between technical and non-technical teams, ensuring clarity and understanding of the migration process.
• Collaborate with IT and the client’s business areas including Product owners and their teams to address technical issues, troubleshoot errors, and optimise performance during migration. 
• Help the client prepare for the migration process.

Problem Solving and Innovation

• Address and resolve complex technical challenges encountered during migration, employing a problem-solving approach that leverages the latest industry practices.
• Continuously explore opportunities for process improvement and automation, staying abreast of emerging trends and technologies in data migration and cloud solutions.

Documentation and Reporting

• Maintain comprehensive documentation of the migration processes, decisions, and architectures.
• Provide regular and clear progress updates to stakeholders, highlighting achievements, risks, and mitigation strategies.
• Team Leadership:
• Lead and mentor a team of data migration specialists, fostering a collaborative and innovative work environment and providing guidance, support, and mentorship.
• Encourage continuous learning and development within the team, particularly in areas related to cloud technologies and data management. 
• Lead the data team’s collaboration with data analysts, developers, business analysts and other stakeholders to ensure project objectives remain aligned with organisational goals.

Continuous Improvement

• Identify opportunities throughout the engagement for process optimisation and automation to enhance the efficiency of data migration processes.
• Stay abreast of industry trends, emerging technologies, and best practices in data migration.

As a Product Design Lead you will work in collaboration with cross-functional teams to create meaningful, impactful and accessible solutions that help shape the future of how our Public Sector clients serve their customers.

You will work across every stage of the experience, from incubating new product ideas and features to prototyping and testing high fidelity solutions with customers, stakeholders and employees. Our team is a close-knit collective of diverse thinkers and doers that pioneer innovative solutions, partner with our clients in experience innovation, product and service design excellence, and design for a more sustainable future.

Publicis Sapient Experience Capability is the bridge between strategy and technology — we create meaningful, holistic experiences for our clients and their customers with our services that span product design, service design, spatial design, design research and content design.

Sound like you? If you are passionate about delivering awesome government experiences and positively impacting the lives of customers with the digital products you create, while also being a valued citizen to our growing global team, you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.

Your Impact

• Lead the UX capability within the team and with clients.
• Champion the discovery, research, and data synthesis to identify critical user insights and develop hypotheses to design effective experiences.
• Communicate with excellent aesthetic and an influential voice to shape and position ideas for customer and organisational impact.
• Shaping, prototyping, wireframing, validating and testing product solutions.
• Possess a thorough POV on craft, tools and process.
• Propose optimisations and creative approaches to systems and processes that can cultivate impact for users’ needs while understanding the policy and legislative environment.
• Develop specification documentation that allows for implementation in software development.
• Facilitate design workshops with stakeholders and subject matter experts.
• Collaborate with colleagues on product strategy, visual/UI design, content, user stories and requirements through to production-ready code.
• Clarify and define success metrics for client and business impact.
• Develop relationships across a project team, specifically technical team members and software developers.
• Lead and manage small project tracks autonomously.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges, and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

This role will be providing key packaging services to one of our largest customers. As part of a broader team, you will be responding to contracted and project requests.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as an Applications Packager you will be focused on:

• Software packaging and repackaging. This will cover from discovery through to deployment support
• Package based on BAU tickets as well as project
• Participate in project planning sessions and project delivery
• Prepare documentation for use by Operational staff
• Analyse and rectify packaging problems
• Leverage enterprise grade tools, processes, and frameworks to deliver high quality services and outcomes to Datacom customers in accordance with SLAs
• Ensure outstanding levels of customer satisfaction by demonstrating timely, professional, and attentive responses to customers and colleagues

• Operate in, and contribute to the winning culture of a high performing team
• Identify service improvements, efficiencies and/or cost reductions for Datacom customers
• Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/release).
• Provide guidance and mentoring to lessor experienced Datacom staff to ensure overall competence and growth in the company continually improves
• Take responsibility and accountability for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

You will have 5 years’ IT industry experience, preferably within an IT managed service provider, with approximately 3 years’ experience in a similar Application Packaging role. You will have exceptional knowledge of packaging tools, InstallShield, PACE etc. You will possess exceptional knowledge of Windows 10, 11 and MacOS operating systems. You will have knowledgeable skills in endpoint management platforms, System Centre Configuration Manager, Intune, VMware Workspace ONE and Jamf.

You will bring exceptional troubleshooting, customer service, communication, and prioritisation skills; and will be comfortable and able to work autonomously with minimal supervision. You will be comfortable with rapid change and be available to travel to Datacom, customer sites and conferences when required.

Customer Satisfaction

Ensure outstanding levels of customer satisfaction by demonstrating the following

• Timely responses to customer queries
• Professional verbal and written communication
• Attendance to, and active participation in internal/customer meetings
• Follow-up on assigned action items assigned during meetings

Team Engagement

Ability to operate in a team environment by demonstrating the following:

• Be an effective ambassador for Datacom behaving in ways consistent with the Company Values
• Develop effective working relationships with other members of the team to ensure the best team outcome
• Consult directly with team members, client or other third parties to obtain required information or decisions
• Demonstrate initiative-taking ownership of identified issues as well as effective communications for suggested resolution efforts
• Perform work after-hours where required for project and/or support engagements.
• Share relevant knowledge, experience, and ideas with team members with the aim of building team competence and culture
• Provide constructive feedback to improve team and corporate capability
• Initiative-taking open and honest communication at all levels and remains accountable for personal performance
• Support other members of the wider Intelligent Workspace group wherever possible

Project Delivery

Commitment to exceptional project delivery by demonstrating:

• Compliance with Datacom Delivery Methodologies
• Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation
• Successful and responsive project delivery within schedule and budget estimates
• Assigned project activities are completed un-supervised or under guidance of the Project Manager if assigned
• Close collaboration with customers to ensure delivery of project outcomes
• Identify improvements/project opportunities within new accounts and/or contribute to the Service Improvement register for existing clients
• Accurate and efficient delivery of project tasks minimising re-work
• Accurate and timely contribution to project reporting
• Accurate and timely completion of time sheeting for daily activities
• Up-to-Date utilisation forecasts based on assigned work are maintained
• Assisting pre-sales with scoping of project engagements in customer environments
• Managing workloads to allow warm handover to BAU when required for project engagements

 Training and Development

Commitment to continuous personal development by demonstrating:

• Development, maintenance, and execution of initiatives in alignment with a personal development plan
• Attain and/or maintain relevant industry or professional certification(s)
• Provide constructive feedback on the development needs of the team

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

• Guaranteed hours and shifts in Canberra
• Award rate $27.89 per hour plus Super
• Paid KM's. Accelerated career progression. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being. 

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Canberra area.

Your day will include:

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

This Solution Architect, Platform is a functional and technical expert consulting with customers on implementing ServiceNow Workflow solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification).

Solution Architect, Platform brings architectural guidance, business acumen in the industry (e.g., Employee Experience, Customer Service, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners.

What you get to do in this role:

• Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, focused on inter-connectivity between Workflow applications and a customer’s technology landscape, while informing customer on governance best practices
• Interacts with senior leadership or even CXO roles to support discussions related to their implementation roadmap and change management best practices for implementing applications within a Workflow
• Support pre-sales activities like conducting sales presentations, leading solutioning/scoping discussions/workshops, estimating implementation engagement efforts in partnership with Services Account Executives, Solution Sales Executives/Consultants, Sales Account Executives, and Partner Sales Organisations
• Establish mutually beneficial relationships with Workflow product owners and stakeholders, to promote awareness of Workflow Solutions capabilities and roadmaps
• Promote continuous improvement practices for delivery/engagement materials in partnership with related Customer & Partner Excellence Team
• Enable and mentor other members of the ServiceNow delivery team and partner ecosystem
• Up to 50% travel annually, driven by customer needs and internal meetings

We are currently seeking a passionate full time Exercise Physiologist to join a mobile team in Canberra.

This position is a diverse role comprising exercise physiology specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s function and independence in all aspects of their lives.

The position of mobile exercise physiologist is to provide a high quality, effective and efficient therapy services to clients accomplished by working as a member of the integrated multidisciplinary health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties:

-          Coordination of appointments

-          Completing and managing service agreements

-          Undertaking comprehensive home-based assessments

-          Developing holistic, client centric and outcomes drive care intervention and care plans

-          Providing support and assist clients, carers and families with the implementation of intervention plans and programs

-          Monitoring, evaluating and modifying treatment to measure progress and ensure effectiveness of intervention

-          Travelling to and from the participant's home

-          Writing comprehensive reports and exercise plans based on your advanced clinical understanding, application of various clinical assessments and implementation of appropriate interventions

-          Responding to emails

-          Providing ongoing care

-       ESSA registration

-       NDIS orientation module

-       Relevant tertiary qualification in Exercise Physiology

-       A high level of professional judgement and knowledge to provide a wide range of therapy supports

-       Advanced clinical understanding

-       At least 3 years clinical exercise physiology experience

-       Experience/understanding of working in the NDIS (highly desirable)

-       Demonstrable clinical and rehabilitation skills and experience

-       Conduct assessments and deliver therapy programs

-       Excellent time management and organisation skills

-       Commitment to client outcomes and evidence-based practice

-       Ability to work independently and collaboratively within a supportive team environment - team player

-       Attention to detail and skills in analysis, planning and problem solving

-       Willingness to travel and provide in-home care

Other Requirements

-       Up to date covid and flu vaccinations are preferred

-       Covid infection control certificate

-       Working with Vulnerable people check ACT

-       Driver’s licence and Car

-       Police check <3 years old

-       100 points of ID

-       NDIS workers screening check/ID

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

We are currently seeking a passionate full time Physiotherapist to join a mobile team in Canberra.

This is a diverse role comprising physiotherapy specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s function and independence in all aspects of their lives.

The position of mobile physiotherapist is to provide a high quality, effective and efficient physiotherapy services to clients accomplished by working as a member of the integrated multidisciplinary health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties:

-          Coordination of appointments

-          Completing and managing service agreements

-          Undertaking comprehensive home-based assessments

-          Developing holistic, client centric and outcomes drive care intervention and care plans

-          Providing support and assist clients, carers and families with the implementation of intervention plans and programs

-          Monitoring, evaluating and modifying treatment to measure progress and ensure effectiveness of intervention

-          Travelling to and from the participant's home

-          Writing comprehensive reports and physiotherapy plans based on your advanced clinical understanding, application of various clinical assessments and implementation of appropriate interventions

-          Responding to emails

-          Providing ongoing care

-       AHPRA registration

-       NDIS orientation module

-       Relevant tertiary qualification in Physiotherapy

-       A high level of professional judgement and knowledge to provide a wide range of therapy supports

-       Advanced clinical understanding

-       At least 3 years clinical physiotherapy experience

-       Experience/understanding of working in the NDIS (highly desirable)

-       Demonstrable clinical and rehabilitation skills and experience

-        to conduct assessments and to deliver therapy programs

-        Excellent time management and organisation skills

-       Commitment to client outcomes and evidence-based practice

-       Ability to work independently and collaboratively within a supportive team environment - team player

-       Attention to detail and skills in analysis, planning and problem solving

-       Willingness to travel and provide in-home care

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

We are currently seeking a passionate full time Speech Pathologist to join a mobile team in Canberra.

This is a diverse role comprising Speech Pathology specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s communication and independence in all aspects of their lives. The position of SP is to provide a high quality, effective and efficient service to clients accomplished by working as a member of the integrated health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties

-          Coordination of appointments

-          Completing and managing service agreements

-          Direct and indirect supports

-          Travel to and from the participant's home

-          Report writing for commutation plans, therapy plans, Assistive technology request

-          Responding to emails

 -          Working with Vulnerable people check ACT

-          Speech Pathology degree

-          Professional indemnity insurance

-          NDIS orientation module

-          Driver’s licence and Car

-          Police check <3 years old

-          100 points of ID

-          Right to work in AUS

-          Covid infection control certificate

-          Strong communication and time management skills

-          Ability to be a team player

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

As a Technology Strategy Manager or Senior Manager within our Strategy & Consulting practice, you will provide the technical expertise and vision to lead or contribute to multidisciplinary teams working with our clients across industry to help shape and deliver business transformation agendas. You will work closely with our experience, engineering, product and delivery teams to shape and plan the implementation of digital solutions, enabling the vision.

You will work on a broad range of projects, including the development of digital & technology strategy, architecture, operating models, technology product evaluation & selection and roadmap & business case development.

You will have a minimum of 7-10 years of Technology Strategy Consulting experience within a leading consulting firm and/or a similar role within a large corporate. We are looking for the right blend of consulting, industry, strategy/architecture and technology knowledge. We would expect that you are well-versed in the latest digital technologies. You will have previous experience working with senior technology and digital stakeholders, building strong credibility and relationships through your exceptional delivery.

Most importantly, you must love being part of a team and achieving success together.

Your Impact

• Contribute to pursuits of technology-driven consulting and transformation programs.
• Lead business transformation execution programs or streams as required (depending on program size).
• Design and implement client technology & digital operating models to enable their transformation plans.
• Work with clients to understand their business drivers & strategies and customer experience visions to develop the appropriate technology strategies.
• Develop technology architectural blueprints and advise on strategic technology platform options to deliver on the technology strategies.
• Develop technology roadmaps, business cases, risk mitigation plans, etc., to shape the business transformation programs.
• Provide mentoring and leadership to other members of the strategy & consulting team.
• Support hiring and people management.

As the Senior Manager of Product Management at Publicis Sapient, you act as a trusted advisor to your clients, leading the implementation of solutions in complex corporate environments. You understand your client's business and work closely with them to steer extensive Digital Business Transformation (DBT) engagements and deliver continuous value with rapid increment cycles.

You assemble teams with different capabilities such as Strategy, Experience, Engineering, and Data. You guide them in creating proposals and presenting corresponding offerings to the market. Customer focus is always a priority.

Together with your team, you lead and participate in project delivery, including solution design, effort estimations, plans, prioritisation, risk assessments, and ensure project progress tracking.

You create a positive team environment and culture through coaching and fostering individual development and performance standards.

You ensure your team's focus on results and have the expertise to make these results measurable.

The Microsoft Dynamics 365 CRM Senior Solutions Architect is responsible for designing and implementing scalable, integrated solutions focusing on the Microsoft Dynamics 365 CRM platform. This role will collaborate closely with stakeholders, project managers, and the technical team to deliver high-quality solutions that meet business requirements.

Key Responsibilities

• Lead the architecture and design of complex solution components (e.g., integration, security, custom development) on the Microsoft Dynamics 365 CRM platform.
• Understand and translate business requirements into technical solutions, utilising best practices and design patterns.
• Perform hands-on coding when necessary and create prototypes to prove out solutions.
• Create and maintain comprehensive solution architecture documents and technical specifications.
• Work closely with the development team to ensure the design and development align with the architecture and business requirements.
• Conduct code reviews and provide constructive feedback to developers to ensure high quality.
• Lead technical meetings and workshops with stakeholders, project teams, and clients.
• Provide expertise in troubleshooting and resolving issues in development, test, and production environments.

Rentokil Initial the experts in pest control has been providing quality pest control in Australia since 1965 - the most trusted pest controller.

We are currently looking for a Pest Control Technician - Trainee or Licenced to join our team servicing our clients in Canberra. This role gives you an excellent work-life balance for family time.

This is a great opportunity for someone who strives to deliver fantastic customer service while enjoying being on the road, working autonomously whilst meeting new people and maintaining quality pest control to Rentokil Initial’s standard.

Benefits

• Pest license paid by Rentokil Initial
• A fully maintained company van including fuel card
• Mobile phone
• Bonus structure
• Company Uniform including PPE
• Comprehensive training and induction

Wondering what a typical day looks like for our Pest Control Service Technicians?

Morning

• You will have your own company vehicle at home, therefore, in your company uniform, you’ll either travel to your first customer of the day or head to the depot to load your van with stock for your day's work.

On the road

• Your day will be spent visiting a number of different customers. No two days will be the same due to the variety of industries you will service.
• You will service your customers’ sites by;
• Inspecting customer premises for signs of pests and carrying out measures as required to eliminate pests
• Clean and remove evidence of pest behavior
• Advise customers on maintenance and hygiene of their premises
• Complete accurate Service Reports after every visit
• Whilst you don’t need to be an athlete, you will work up a sweat servicing multiple sites, so you would need to be physically fit.
• You will be responsible for your own health and safety - this means it’s your responsibility to ensure your vehicle is safe at all times and that you take care on the road.

End of day

• Unless you need to re-stock, time to go home and relax and unwind.
• At the depot, is the best time for you to debrief with your manager and discuss how your day has gone.

To be considered for the Pest Technician position you need to have;

• Valid Australian driver's license - manual license if possible!
• Confident using a mobile phone service app/tablet
• Interest in pest control or related industry experience
• Ability to successfully acquire a Working with Children Check
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks.

ABOUT THE COMPANY

Rentokil Initial provides services that protect people and enhance lives including pest control, plants and washroom hygiene. Two million customers rely on us to do the job, quickly and effectively, our customers range from multinationals to local restaurants, schools and individual homeowners.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams.

This role can be based in Sydney, Melbourne or Canberra. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in your application for this role, you must be an Australian Citizen with a current Government Baseline Security Clearance.

What you’ll do

As Service Configuration Manager you will:

• Act as subject matter expert for Service Configuration Management for our customers
• Manage effective and smooth delivery of our customer’s Configuration Management services
• Manage the relationship with the customers by being the primary contact for the CMDB
• Contribute to the achievement of the outcomes of the managed services contract
• Lead the Service Improvements for the Service Configuration Management Service
• Support the process to deliver an accurate CMDB
• Transition new customers to the Service Configuration Management Service.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

This role will suit someone who is an experienced Service Configuration Manager and is looking for a career move to an organisation that is growing and where this capability is being built nationally across Australia. This role reports into the Service Operation team.

You will need to be proactive, have the ability to work independently, be enthusiastic and also interested in being part of a large dynamic team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 5+ years in a similar role, as you will be viewed as the Service Configuration Manager contact for our Datacom Customers.

Your ability to work with other members of Managed Service Operations team – specifically the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model. As part of the role, you will provide quality customer service in performing the CMDB tasks which include CI to CI and Service to CI relationship mapping.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our purpose

Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

This is an excellent leadership opportunity, joining a fantastic team of peers with potential to take your career to new heights! This role is challenging, interesting and integral to the service we provide to our clients via the Endpoint Engineering team. The Endpoint Engineering team is responsible for maintaining the Standard Operating Environment using both traditional and modern toolsets, application packaging and ensuring compliance across our customer environments.

About the Role

This role is available across our offices in Australia: Sydney, Canberra, Melbourne, Adelaide, Perth, Brisbane. As an Endpoint Engineering Team Leader, you will lead a team of Endpoint Engineers and application packagers to ensure best practice support methodology is applied and customer outcomes delivered driving high levels of customer satisfaction. Due to the nature of Federal Government clients, Australian Citizenship and NV1 is required as part of the process. After hours and weekend work may be required as well as onsite and remote work.

What you’ll do

As an Endpoint Engineering Team Leader, you will be responsible for, but not limited to, the following:

• Estimating, scheduling and ensuring that all resource planning requirements are sufficient to provide the required levels of availability and support.
• Managing performance and culture of a high-performance team
• Managing team workload and priorities to achieve SLAs
• Managing customer expectations by overseeing the support model.
• Providing technical mentoring and guidance to less experienced members of the team.
• Determining how to use resources to meet service level agreements and support objectives.
• Remedying complex problems and provide technical consultation in line with the established support model.
• Planning systems capabilities and resources to fulfil user requirements.
• Mentoring other engineers in the team to uplift skills.
• Monitoring performance system performance for all corporate platforms.
• Managing the Installation, testing and maintaining system hardware and software.
• Providing guidance and advice within the latitude of established company policies in order to meet schedules and resolve technical problems.

What you’ll bring

We are looking for someone with extensive IT industry experience and 3 years plus in an Endpoint Engineering management role. You are passionate about your work, proactive, client-focused and believes in customer service as a point of differentiation in a service offering. You can work both independently on competing priorities and as part of a team.

Culture and Benefits

Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours, professional development courses and other retail discounts to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.


About the Role

Join us as an Aternity Engineer specializing in Aternity's End User Experience Monitoring (EUEM) products! In this role, you'll be at the forefront, tackling enterprise-wide challenges related to network efficiency, application performance, server capacity, and end-user experience. Your work will merge desktop engineering expertise with a sharp business focus, aimed at delivering and optimizing IT performance management solutions.


** Please note to be successful in this role you would need to be an AU Citizen with NV1 mandatory **

What you’ll do

Your responsibilities will encompass a range of critical tasks:

• Delve into customers' IT landscapes, understanding their requirements and processes to drive full adoption of Aternity's solutions, maximizing ROI and business impact.
• Offer specialized planning and design expertise in digital experience monitoring, application performance troubleshooting, and end-user performance analysis.
• Gather crucial end-user and application performance data for effective troubleshooting.
• Develop scripts to enhance Aternity's EUEM capabilities for metric collection and remediation.
• Configure precise measurements for end-user activities and backend application transactions, ensuring accuracy and validity.
• Articulate and present advanced product features, benefits, and comprehensive solutions to stakeholders.
• Collaborate directly with customers, colleagues, and stakeholders, working on-site or remotely to achieve project objectives.
• Resolve performance issues for both Windows and Apple-based platforms, generating budget-sensitive solutions to meet customer needs.
  
  

What you’ll bring

Desired Technical Skills:

• Ideally, hands-on experience with ATERNITY or similar products (e.g., Lakeside Systrack, Nexthink,).
• Proficiency in network and infrastructure performance monitoring and analysis is highly preferable.
• Sound understanding of common application architecture frameworks, distributed mechanisms, and messaging components.
• Familiarity with IT methodologies for software deployment and change in enterprise settings.
• Programming skills in PowerShell, Python, C++, Golang, Rust, or similar languages.
• Experience with Business Intelligence tools such as PowerBI, Tableau, Qlik, or similar platforms.
• Understanding of J2EE and/or .NET internals.
• Strong technical skills in SQL and XML, complemented by an understanding of network/HTML/HTTP traffic.
• Knowledge of cloud-based technologies like AWS and Azure, alongside expertise in web technologies, server/client-side (Java Servlets, HTML, CSS, JavaScript, Ajax, HTTP, RESTful architecture).
• Proficiency in web application architecture and software, including familiarity with Web Servers (Apache, IIS), Application Servers (WebSphere, WebLogic), Databases (Oracle, SQL Server, DB2), and Operating Systems (UNIX, Windows).
• While expertise in all these areas isn't expected, a high-level understanding of their functionality and interrelationships is crucial.
• Basic administrative skills for these technologies are a plus.
• Knowledge of TCP/IP networking.

Join us if you're ready to dive into the intricate world of advanced analytics, solving complex challenges, and maximizing digital performance with cutting-edge solutions!

Qualifications

• A Computer Science degree or equivalent professional background

• Effective communication skills bridging technical and non-technical audiences, driving IT projects within large organizations, and translating technical features into tangible business advantages for customers

• Self-driven and excels in high-performance scenarios with minimal supervision

• Highly organized, detail-oriented, possessing strong technical skills, and dedicated to delivering exceptional customer service

• Eagerness to explore new technologies, selecting the optimal tools for each task

• Innately motivated to enhance products by introducing innovative ideas and insights to the team

• Proficient in analytical thinking, troubleshooting, and adept at problem-solving

• Engage directly with customers, and collaborate effectively

• Exceptional skills in business writing and presentation

• Background in monitoring and optimizing application and system performance

• Preferred experience in managed services, technical consulting, or roles within software development/systems administration

 
Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology managed services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges, and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

About the Role

The Endpoint Engineering team assists companies by supporting their environments day to day and recommending best practises to follow and implement. The team designs, builds, supports, and continuously improves end user solutions end to end, enabling our customers to transform their business and modernise their end user experience. You will problem-solve technical issues for customers to show how these products can make businesses more productive, collaborative, and innovative. As a SOE Engineer you will manage the day-to-day operations of the Customers endpoint systems with minimal direction and engage in project work when they arise. You will have a key focus on ensuring an exceptional customer experience to Datacom’s endpoint customer base.

We place a high degree of focus on developing our staff internally and offer financial incentives for engineers that certify in the technologies we use to support our customers.

This role is open in all our Datacom offices in Australia (Adelaide, Brisbane, Canberra, Melbourne, and Sydney).

** Please note to be successful in this role you would need to be an AU Citizen with NV1 mandatory **

What you will do

As a SOE Engineer, you will be responsible, but not limited to:

• Strong technical knowledge of Microsoft Endpoint Configuration Manager including SCCM and Intune
• Strong technical knowledge of Active Directory – Group Policy Management
• Strong Scripting ability (PowerShell, VBScript, Batch)
• Experience with Windows 10 task sequencing and end point configuration
• Experience with facilitating large and enterprise scale software deployments
• Maintenance, upgrades, and enhancements of environment wide configurations including user policies, device policies, security policies, firmware, drivers, and automation scripts through enterprise grade endpoint management platforms (Intune/SCCM)
• Experience with Packaging desktop applications and configure them for streamlined deployment
• Ensure outstanding levels of customer satisfaction by demonstrating timely, professional, and attentive responses to customers and colleagues
• Operate in, and contribute to the winning culture of a high performing team
• Identify service improvements, efficiencies and/or cost reductions for Datacom customers
• Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/release).
• Perform upgrades on applicable hardware and operating systems as required/requested
• Provide maintenance and enhancements of deployed desktop operating system images (physical and virtual)
• Assist with projects as required and act as the lead
• Minimum of 3+ years’ experience in SOE migrations, projects, and implementation
• Experience in macOS operating systems using JAMF would be advantageous

• Provide continuous high-quality upkeep of supporting documentation such as Designs, As-Builts, How-tos, environment reporting, risk registers, tickets, and roadmap lifecycles

What you will bring

You will have 5 years’ IT industry experience, preferably within an IT managed service provider, with approximately 3 years’ experience in a similar SOE Engineer role. You will possess exceptional knowledge of Windows 10, 11. Along with good working knowledge of networking and TCP/IP, AD, DHP, DNS, certificate services and Enterprise applications. You will have exceptional skills in endpoint management platforms, System Centre Configuration Manager, Intune, Jamf, and Azure Virtual Desktop). You will bring exceptional troubleshooting, customer service, communication, and prioritisation skills; and will be comfortable and able to work autonomously with minimal supervision. You will be comfortable with rapid change and be available to travel to Datacom, customer sites and conferences when required.

Why Datacom?

Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, a gaming zone, remote working, flexi-hours, professional development courses and health insurance to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today online today!

Company:

Description:

Executive Assistant - Canberra, Australia

Who we are:

Oliver Wyman is a global leader in management consulting that combines deep industry knowledge with specialised expertise in strategy, operations, risk management, and organisation transformation. Our mission is to help clients achieve lasting success by solving their most complex problems and seizing their biggest opportunities.

Visit an Oliver Wyman office anywhere in the world and you will feel the buzz of people doing work that matters, with a sense of purpose. Our company comprises a diverse mix of talented people from varied backgrounds, and we embrace the unique skills and insights they bring to our work.  Our inclusive, collaborative, non-hierarchical culture allows new thinking to surface quickly. The best idea wins, and everybody is encouraged to contribute. This makes Oliver Wyman both an ideal adviser for organisations and an ideal place for exceptional people to realise their potential.

Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

Job Overview

We are seeking an exceptional Executive Assistant to provide support to Oliver Wyman Partners.  An Oliver Wyman EA is highly focused on strategic calendar management and support of all Partner administration in relation to marketing and project execution.  The role includes broader office and firm event engagement, as well as collaboration with other Support Professional functions, with a focus on client impact.  There is also opportunity to engage and contribute to Oliver Wyman’s unique culture, helping us to foster an inclusive environment in which our talented and diverse team can thrive.

Key Responsibilities

Calendar Management, Commercial Effectiveness, Travel Arrangement, Daily Administration & Teaming

• Strategic calendar management for Partners, Principals, and other key stakeholders; scheduling internal and external meetings; communicating with clients and infrastructure staff as required, with focus on Partner priorities, goals and business objectives
• Maintain and update client contacts and business activities in CRM database.  Proactively spot clients that haven’t been called upon and/or who need follow-up
• Proactive and effective management of all travel for optimal time management
• Assist with scheduling for complex projects as requested by the Partner and/or project team
• Act as central point of contact for all assigned Partner administrative needs, including timesheets and timely expense submission.  Collaborative liaison with other support functions with focus on client impact
• Management of Partner related invoices, liaising with the OW iProcurement support team

• Develop excellent rapport with client assistants to facilitate access to client project team​
• Build productive and collegial relationships with all colleagues
• Understand expectations and demonstrate commitment to the wider team, including providing back-up coverage as needed

Experience Required

• At least five years’ experience working in an administrative or customer service position.
• Experience in financial services, management consultancy and/or a professional services environment a plus.   Excellent knowledge of Outlook, Word, PowerPoint, and Excel required. 
• Knowledge of CRM (Microsoft Dynamics) would be benefit but not necessary.

Skills & Attributes

• Thrives in a fast-paced environment, loves solving problems and focused on client service
• Good judgement and ownership mentality
• Strong organisational skills and detail orientation, with demonstrated ability to prioritise and multi-task
• Strong decision-making capabilities and excellent time management skills
• Superior written and verbal communication skills
• Team player who is willing to pitch-in and able to work with different personalities and working styles
• Empathetic and approachable, with a positive and inclusive attitude

Benefits of working at Oliver Wyman, Australia

• 25 days of vacation leave, recharge days and “free time”.
• 26 weeks paid parental leave for all employees.
• Discounted health insurance, protecting you and your loved ones.
• Flexible work arrangements including hybrid working, supporting you to balance work and life.
• Comprehensive training curriculum designed to support career progression for all roles.
• Employee assistant program with access to free counselling and wellbeing coaching
• Well-being programmes offering discounted gym memberships and health reimbursement.
• Company-sponsored social events and team-building activities to foster a collaborative and friendly environment, including bi-annual regional offsites.
• Inclusive and diverse workplace culture with various employee resource groups

Oliver Wyman Australia is proud to be recognized in Seramount’s Global Inclusion Index 2022 and awarded Small Employer of the Year 2021, having achieved Gold Status in the Australian Workplace Equality Index (AWEI) 2021, 2020 and 2019, a recognition indicative of substantial work and activity LGBTQI+ inclusion.