Oliver Wyman - Executive Assistant - Canberra, Australia

Company:

Description:

Executive Assistant - Canberra, Australia

Who we are:

Oliver Wyman is a global leader in management consulting that combines deep industry knowledge with specialised expertise in strategy, operations, risk management, and organisation transformation. Our mission is to help clients achieve lasting success by solving their most complex problems and seizing their biggest opportunities.

Visit an Oliver Wyman office anywhere in the world and you will feel the buzz of people doing work that matters, with a sense of purpose. Our company comprises a diverse mix of talented people from varied backgrounds, and we embrace the unique skills and insights they bring to our work.  Our inclusive, collaborative, non-hierarchical culture allows new thinking to surface quickly. The best idea wins, and everybody is encouraged to contribute. This makes Oliver Wyman both an ideal adviser for organisations and an ideal place for exceptional people to realise their potential.

Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

Job Overview

We are seeking an exceptional Executive Assistant to provide support to Oliver Wyman Partners.  An Oliver Wyman EA is highly focused on strategic calendar management and support of all Partner administration in relation to marketing and project execution.  The role includes broader office and firm event engagement, as well as collaboration with other Support Professional functions, with a focus on client impact.  There is also opportunity to engage and contribute to Oliver Wyman’s unique culture, helping us to foster an inclusive environment in which our talented and diverse team can thrive.

Key Responsibilities

Calendar Management, Commercial Effectiveness, Travel Arrangement, Daily Administration & Teaming

• Strategic calendar management for Partners, Principals, and other key stakeholders; scheduling internal and external meetings; communicating with clients and infrastructure staff as required, with focus on Partner priorities, goals and business objectives
• Maintain and update client contacts and business activities in CRM database.  Proactively spot clients that haven’t been called upon and/or who need follow-up
• Proactive and effective management of all travel for optimal time management
• Assist with scheduling for complex projects as requested by the Partner and/or project team
• Act as central point of contact for all assigned Partner administrative needs, including timesheets and timely expense submission.  Collaborative liaison with other support functions with focus on client impact
• Management of Partner related invoices, liaising with the OW iProcurement support team

• Develop excellent rapport with client assistants to facilitate access to client project team​
• Build productive and collegial relationships with all colleagues
• Understand expectations and demonstrate commitment to the wider team, including providing back-up coverage as needed

Experience Required

• At least five years’ experience working in an administrative or customer service position.
• Experience in financial services, management consultancy and/or a professional services environment a plus.   Excellent knowledge of Outlook, Word, PowerPoint, and Excel required. 
• Knowledge of CRM (Microsoft Dynamics) would be benefit but not necessary.

Skills & Attributes

• Thrives in a fast-paced environment, loves solving problems and focused on client service
• Good judgement and ownership mentality
• Strong organisational skills and detail orientation, with demonstrated ability to prioritise and multi-task
• Strong decision-making capabilities and excellent time management skills
• Superior written and verbal communication skills
• Team player who is willing to pitch-in and able to work with different personalities and working styles
• Empathetic and approachable, with a positive and inclusive attitude

Benefits of working at Oliver Wyman, Australia

• 25 days of vacation leave, recharge days and “free time”.
• 26 weeks paid parental leave for all employees.
• Discounted health insurance, protecting you and your loved ones.
• Flexible work arrangements including hybrid working, supporting you to balance work and life.
• Comprehensive training curriculum designed to support career progression for all roles.
• Employee assistant program with access to free counselling and wellbeing coaching
• Well-being programmes offering discounted gym memberships and health reimbursement.
• Company-sponsored social events and team-building activities to foster a collaborative and friendly environment, including bi-annual regional offsites.
• Inclusive and diverse workplace culture with various employee resource groups

Oliver Wyman Australia is proud to be recognized in Seramount’s Global Inclusion Index 2022 and awarded Small Employer of the Year 2021, having achieved Gold Status in the Australian Workplace Equality Index (AWEI) 2021, 2020 and 2019, a recognition indicative of substantial work and activity LGBTQI+ inclusion.