A Career that lets your passion shine:

• Respond to inbound leads, qualify business and conduct initial sales discussions
• Prepare proposals, curate, create, and execute seamless events from concept inquiry to completion
• Proactively communicate with clients to understand their needs and personalize events to exceed expectations
• Manage the timeline, logistics, budgets and delivery of events
• Showcase your passion for people and luxury hospitality by fostering strong client relationships, repeat business and excellent reviews
• Consistently achieve or exceed set KPIs
• Maximize revenue by showcasing exceptional upselling abilities and understanding client needs
• Work collaboratively with other departments to ensure the Hotel's goals are met, including Reservations, Front Office, Culinary and Food & Beverage
• Maintain accurate records and reporting across all sales and events management systems

Building on the growth already achieved by our sales team, we’re looking to grow our Enterprise Account Executive team throughout Australia. 

As an Enterprise Account Executive, you’ll drive Contentful’s growth by leading the end-to-end sales process from prospecting to close. You’ll be instrumental in driving new revenue opportunities, customer enablement initiatives, and leading a consultative sales process by speaking the language of both professional developers and business leaders. Working in partnership with our Customer Success team, you’ll nurture and grow a customer base within Australia. 

As an Enterprise Account Executive in this critical market, you will be the point of contact for both customers and prospects. Your role is to identify and develop new sales opportunities and grow existing accounts while ensuring customers meet their business objectives with Contentful.

• Position, negotiate, and close new logo and expansion business ($50-500K ACV) in the Australian territory
• Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
• Manage RFI/RFQ requests with Contentful internal and customer teams
• Refine and evolve our “land-and-expand” model in collaboration with Sales, Partnerships, and Customer Success teams
• Seek to understand the digital experience challenges of prospects and current customers while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach
• Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities, as well as the greater sales ecosystem (including, but not limited to Sales Development Representatives, Account Managers, and Customer Success) to drive new business and retain customers
• Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently
• Work closely with Customer Success & Marketing teams to ensure that best practices of Contentful are shared and implemented with the respective customers
• Your compensation plan includes Monthly and Annual accelerators for over-achievement against your bookings goals.

• 4-8+ years of experience selling a technical platform 
• 5+ years of individual quota carrying experience with a history of exceeding quota
• Working knowledge of selling and positioning to customers a technical SaaS and/or PaaS platform
• 2+ years of growing and expanding existing customer accounts in a SaaS and/or PaaS environment
• Demonstrated ability to sell transactions of $150k+ to organizations with $1b+ in revenue, experience engaging VP and C Level executives
• Experience working with a Partner ecosystem to land and expand customers.
• Experience closing $$ASP
• Ideal Candidates have:
• Understanding of sales led growth sales motion
• Previous CMS (content management system) experience

Ideal Candidates have:

• Understanding of product-led growth sales motions
• Previous CMS (content management system) experience

• Join an ambitious tech company reshaping the way people build digital experiences
• Healthcare packages and time off programs are available through TargetCW, or your contracting agency. 
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• A personal education budget to improve your skills and grow in your career 
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

To view more career opportunities, visit https://www.contentful.com/careers/

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A career that lets your passion shine:

The Guest Experience Executive (GEE) ensures an exceptional hotel experience by welcoming and assisting VIPs, loyal guests, and members of Accor programs, focusing on personalised service and special occasions. Acting as a key communication link with hotel management, the GEE coordinates guest preferences, requests, and stay details, supporting pre and post stay engagement. They also manage the Voice of the Guest platform, including sentiment analysis and responses, ensuring the Sofitel brand's luxury standards and guest journey expectations are met.

Position Overview:
We are looking for a dynamic and driven Sales & Marketing Executive to join our team. This versatile role involves managing event sales while supporting digital and social marketing efforts. If you have a passion for hospitality, enjoy working with people, and excel at customer service, we'd love to hear from you.

Key Responsibilities:

• Promptly respond to client inquiries with professionalism and care.
• Conduct engaging venue tours, showcasing our event spaces.
• Collaborate with clients to customize event packages, ensuring their needs are met.
• Foster strong client relationships to increase contract conversions and ensure repeat business.
• Work with the Marketing Manager to develop and curate engaging content for digital and social media platforms.
• Actively promote our accommodation, restaurant, bar, and event spaces to drive brand awareness and sales.
• Ensure a high level of customer service throughout the entire sales process.
• Coordinate event details across departments to ensure seamless execution and customer satisfaction.

Additional Responsibilities:

• Elevate the brand’s presence and drive sales leads through strategic marketing initiatives.
• Respond to group booking inquiries promptly via email or phone.
• Cultivate high-value client relationships with proactive sales strategies.
• Maximize revenue opportunities in group reservations, conferences, and events.
• Assist in the implementation of the sales & marketing plan alongside the Marketing Manager.
• Conduct sales inspections and familiarization visits to promote the hotel's offerings.
• Represent the property at trade events and industry functions.
• Create and coordinate social media posts to enhance brand visibility.